Customer-obsessed science

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Amazon Science Fulfillment Center OAK4 in Tracy, CA
Amazon Research Awards team
September 25, 2024
Now open until November 6, Amazon Research Awards will be seeking proposals in the following research areas: AI for Information Security, Automated Reasoning, AWS AI, AWS Cryptography, and Sustainability.

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  • We look for talent from around the world for applied scientists, data scientists, economists, research scientists, scholars, academics, PhDs, and interns.
  • We collaborate with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly.
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    Photo by Zak Brickett
    Learn more about the awards and recognitions that Amazon researches from around the world have been honored with during their tenure.
CA, BC, Vancouver
Alexa Daily Essentials is hiring a Research Scientist to research and implement large language model innovations to enhance Alexa's language understanding, knowledge representation, reasoning and generation capabilities. The Alexa Daily Essentials team delivers experiences critical to how customers interact with Alexa as part of daily life. We drive over 40 billion+ actions annually across 60 million+ monthly customers, who engage with our products across experiences connected to Timers, Alarms, Calendars, Food, and News. Our experiences include critical time saving techniques, ad-supported news audio and video, and in-depth kitchen guidance aimed at serving the needs of the family from sunset to sundown. Our upcoming launches are at the forefront of innovation, delivering step-function improvements in experiences that stretch across the customer journey, and new AI technologies that will enable customers to send Alexa information for future recall and conversation. We collaborate closely with partners such as Amazon.com, Whole Foods, Spotify, CNN, Fox, NPR, BBC, Discovery, and Food Network to deliver our vision. If you are passionate about redefining the personal assistant experience and leveraging innovative technology to improve daily life, we’d love to hear from you. This is an opportunity to make a tangible impact at the heart of the Alexa ecosystem. As a Research Scientist, you will advance state of the art techniques in ML and LLM, and work closely with product and engineering teams to build the next generation of the Alexa smart assistant. Key job responsibilities - Rapidly prototype ML/LLM solutions, evaluate feasibility, and drive projects to production deployment - Continuously monitor and improve model performance through retraining, parameter tuning, and architecture refinements - Develop new training and inference techniques to improve model performance - Work cross-functionally across engineering, product, and business teams to understand customer needs, scope science work, and drive science solutions from conception to customer delivery - Research and develop LLM innovations, and lead paper publications. - Code proficiently in Python (required) and Java (preferred); optimize systems for high performance at scale; contribute code directly into production services - Innovate and develop science and engineering solutions that optimize team operations and increase team effectiveness. - Clearly communicate complex technical concepts to non-technical stakeholders and leadership
US, CA, Sunnyvale
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X org within the Amazon Advertising team and aims to democratize access to high-quality creative assets, including copy, images and video, by building and productizing generative AI-driven tools for advertisers. We are investing in latent-diffusion and DiT models, LLMs, computer vision, reinforcement learning, and image + video synthesis. The solutions we develop will be deployed for use by self-service advertisers and agencies, as well as available to premium brands that advertise on Amazon. We are seeking an experienced science leader who is adept at a variety of skills; especially in generative AI, computer vision, and large language models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. The right candidate will be an inventor at heart, provide science leadership, establish the right direction and vision, build team mechanisms, foster the spirit of collaboration and innovation within the org, and execute against a roadmap. The leader will provide both technical direction as well as manage a sizable team of scientists. They will need to be adept at recruiting, launching AI models into production, writing vision/direction documents, and building team mechanisms that will foster innovation and execution. Key job responsibilities This role is focused on leading a science team focused on computer vision, latent diffusion models, and the related foundational models to product generative imagery and videos. Responsibilities include: * Drive end-to-end applied science projects that have a high degree of ambiguity, scale, complexity * Provide technical / science leadership related to computer vision, large language models, and generative image + video. * Research new and innovative machine learning approaches. * Recruit high performing Applied Scientists to the team and provide mentorship. * Establish team mechanisms, including team building, planning, and document reviews. Basic qualifications * 10+ years of building AI models for business application. * 4+ years of experience as a science leader or staff/principle level scientist. * PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. Preferred qualifications * Advanced degree in Computer Science, Mathematics, Statistics, Economics, or related quantitative field. * Published research work in academic conferences or industry circles. * Experience in building large-scale machine-learning models and infra for online recommendation, ads ranking, personalization, or search, etc. * Effective verbal and written communication skills with non-technical and technical audiences. * Experience working with large real-world data sets and building scalable models from big data. * Thinks strategically, but stays on top of tactical execution. * Exhibits excellent business judgment; balances business, product, and technology very well. * Experience in computational advertising.
US, NY, New York
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The ADSP Forecasting team's vision is to build the best in class forecasting products offered by any DSP to allow advertisers to forecast campaign outcomes across the full market funnel. Our goal is to empower advertisers using Amazon demand side platform to make informed decisions by providing predictions and recommendations of supply and ad-performance. Our forecasting models and analytical solutions will also help internal teams (sales, PSC, supply desk etc) to gain insights into forecasted supply, demand and ad performance to make the best business decisions. The team comprises scientists and engineers who own end-to-end projects - data collection, analysis, ideation, and prototyping, to development, metrics and monitoring. The models and services are integrated directly with Amazon's Ads eco system and the forecasts are used to drive key business decisions at the VP/SVP level. We are a team of Applied Scientists and Engineers, who are passionate about solving technical problems in the Ad Forecasting space with models using Machine Learning, Bayesian Statistics, etc. You will join a group of highly talented PhDs with diverse background to design, prototype, and implement models to deliver impact directly to customers. You will have the opportunity to present your work in science communities and to leadership As a Applied Scientist on this team, you will: - Be the technical leader in Machine Learning; lead efforts within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE
US, CA, Pasadena
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. AWS AI/ML is looking for world class scientists and engineers to work on foundation models, large-scale representation learning, and distributed learning methods and systems. At AWS AI/ML you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new representation learning solutions. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to synergistically combine them, and how to scale the modeling methods to learn with huge models and on large datasets. Join us to work as an integral part of a team that has diverse experiences in this space. We actively work on these areas: - Hardware-informed efficient model architecture, training objective and curriculum design - Distributed training, accelerated optimization methods - Continual learning, multi-task/meta learning - Reasoning, interactive learning, reinforcement learning - Robustness, privacy, model watermarking - Model compression, distillation, pruning, sparsification, quantization Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. A day in the life
US, WA, Bellevue
Conversational AI ModEling and Learning (CAMEL) team is part of Amazon Artificial General Intelligence (AGI) organization where our mission is to create a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Supervised Fine-Tuning (SFT), In-Context Learning (ICL), Learning from Human Feedback (LHF), etc. Your work will directly impact our customers in the form of novel products and services .
US, CA, San Francisco
The AWS Center for Quantum Computing is a multi-disciplinary team of scientists, engineers, and technicians, all working to innovate in quantum computing for the benefit of our customers. We are looking to hire a Research Scientist to design and model novel superconducting quantum devices, including qubits, readout and control schemes, and advanced quantum processors. Candidates with a track record of original scientific contributions and/or software development experience will be preferred. We are looking for candidates with strong engineering principles and resourcefulness. Organization and communication skills are essential. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
LU, Luxembourg
Amazon's Global Transportation Services Network Design Analytics is seeking a Senior Applied Science Manager to build & lead an exceptional tech team in charge of devoloping the operations research models to design Amazon’s transportation network design with which we can keep offering the fastest and most cost-effective service to our customers. We are looking for a talented, organized, and customer-focused leader to head a multidisciplinary team with Applied/Research Science, Data Science, Data Engineering, and Business Intelligence branches, with a charter to build optimization models and heuristics, ML models to infer KPI, pipelines holding models’s infrastructures, and connecting the dots between real operations and models formulation. This role requires an individual with excellent team leadership skills, always-updated science breath/depth, outstanding business acumen, and an entrepreneurial spirit. We are looking for an experienced leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment. Key job responsibilities - Build the team. Lead and foster a highly talented group of applied/research/data scientists and data/business intel engineers that work together as a single unit. Establish internal and external talent acquisition opportunities. - See the big picture. Shape long term vision for Amazon's science-based operations modelling and optimization - Build strong collaborations. Partner with product, engineering, and science teams within Transportation and Supply Chain to deploy and connect models and services that connect different teams solutions at Amazon scale - Stay informed. Establish mechanisms to stay up to date on latest scientific advancements in local search, linear/integer programming, algorithms, machine learning, neural networks, probabilistic forecasting/modelling,. Identify opportunities to apply them to relevant supply chain business problems - Keep innovating for our customers. Foster an environment that promotes rapid experimentation, continuous learning, and incremental value delivery. About the team Within Global Transportation Services, the Network Design team leverages planet scale multi-modal data on Amazon shipments and capabilities to build advanced optimization and machine learning models. We preserve long term customer trust by ensuring Amazon's network is always as fast and cost-effective as possible.
US, WA, Seattle
Amazon’s Customer Behavior Analytics org is looking for an Economist to spearhead the rapid growth of our Marketing Measurement solutions. The team focuses on building scalable ML and causal inference solutions to estimate the effectiveness of Amazon marketing efforts and provide actionable insights to the various marketing teams within Amazon. We work closely with business stakeholders and strive to continuously produce tangible impact on the company’s strategic and tactical planning and operations. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You will apply your econometrics expertise to identify opportunities for further research and to provide insights that drive larger initiatives. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine/deep learning at scale to solve business problems. You should have strong analytical and communication skills, be able to work with product managers and software teams to define key business questions and work with the analytics team to solve them. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon marketing, as well allow you to be part of the large science community within the Customer Behavior Analytics (CBA) organization. Key job responsibilities The main responsibilities for this position include: - Apply your expertise in causal modeling and ML to develop systems that describe how Amazon’s marketing campaigns impact customers’ actions - Own the end-to-end development of novel causal inference models that address the most pressing needs of our business stakeholders and help guide their future actions - Improve upon and simplify our existing solutions and frameworks - Review and audit modeling processes and results from other economists/scientists, both junior and senior - Work with marketing leadership to align our measurement plan with business strategy - Formalize assumptions about how our models are expected to behave and explain why they are reasonable - Identify new opportunities that are suggested by the data insights - Bring a department-wide perspective into decision making - Develop and document scientific research to be shared with the greater science community at Amazon About the team The Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience.
US, WA, Bellevue
Conversational AI ModEling and Learning (CAMEL) team is part of Amazon Devices organization where our mission is to build a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Prompt Engineering and Optimization, Supervised Fine-Tuning, Learning from Human Feedback, Evaluation, Self-Learning, etc. Your work will directly impact our customers in the form of novel products and services.
US, CA, Santa Clara
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. AWS AI/ML is looking for world class scientists and engineers to work on foundation models, large-scale representation learning, and distributed learning methods and systems. At AWS AI/ML you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new representation learning solutions. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to synergistically combine them, and how to scale the modeling methods to learn with huge models and on large datasets. Join us to work as an integral part of a team that has diverse experiences in this space. We actively work on these areas: - Hardware-informed efficient model architecture, training objective and curriculum design - Distributed training, accelerated optimization methods - Continual learning, multi-task/meta learning - Reasoning, interactive learning, reinforcement learning - Robustness, privacy, model watermarking - Model compression, distillation, pruning, sparsification, quantization Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. A day in the life