Customer-obsessed science
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September 30, 2024From pricing estimation and regulatory compliance to inventory management and chatbot assistants, machine learning models help Amazon Pharmacy customers stay healthy and save time and money.
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September 19, 2024“Agentic workflows” that use multiple, fine-tuned smaller LLMs — rather than one large one — can improve efficiency.
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September 16, 2024A position paper presented at ACL proposes a framework for more-accurate human evaluation of LLMs.
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September 29 - October 4, 2024
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October 21 - 25, 2024
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September 25, 2024
Now open until November 6, Amazon Research Awards will be seeking proposals in the following research areas: AI for Information Security, Automated Reasoning, AWS AI, AWS Cryptography, and Sustainability.
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NeurIPS 20232023We introduce Alexa Arena, a user-centric simulation platform to facilitate research in building assistive conversational embodied agents. Alexa Arena features multi-room layouts and an abundance of interactable objects. With user-friendly graphics and control mechanisms, the platform supports the development of gamified robotic tasks readily accessible to general human users, allowing high-efficiency data
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EMNLP 20232023The growing popularity of conversational AI agents such as Alexa, Google Assistant, and Siri relies on accurate spoken-language comprehension. The query reformulation (QR) method, which reformulates defective user queries, has been broadly adopted to mitigate the challenges posed by understanding the user’s intent from an imperfect spoken recognition result. However, due to the scarcity of non- English
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EMNLP 20232023Contextual query rewriting (CQR) is a crucial component in Conversational AI agents, leveraging the contextual information from previous user-agent conversations to improve the comprehension of current user intent. However, traditional CQR methods often concentrate on supervised fine-tuning only, neglecting the opportunities to learn from user feedback to align with user preferences. Inspired by recent
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EMNLP 20232023Embodied task completion is a challenge where an agent in a simulated environment must predict environment actions to complete tasks based on natural language instructions and egocentric visual observations. We propose a variant of this problem where the agent predicts actions at a higher level of abstraction called a plan which more directly tests language understanding and reasoning. We show that multimodal
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EMNLP 20232023E-commerce product catalogs contain billions of items. Most products have lengthy titles, as sellers pack them with product attributes to improve retrieval, and highlight key product aspects. This results in a gap between such unnatural product titles and how customers refer to them. It also limits how e-commerce stores can use these seller-provided titles for recommendation, QA, or review summarization
Resources
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We look for talent from around the world for applied scientists, data scientists, economists, research scientists, scholars, academics, PhDs, and interns.
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We collaborate with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly.
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Learn more about the awards and recognitions that Amazon researches from around the world have been honored with during their tenure.