The National Science Foundation logo is seen on an exterior brick wall at NSF headquarters
The U.S. National Science Foundation and Amazon have announced the recipients of 13 selected projects from the program's most recent call for submissions. The awardees have proposed projects that address unfairness and bias in artificial intelligence and machine learning technologies, develop principles for human interaction with artificial intelligence systems, and theoretical frameworks for algorithms, and improve accessibility of speech recognition technology.
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U.S. National Science Foundation, in collaboration with Amazon, announces latest Fairness in AI grant projects

Thirteen new projects focus on ensuring fairness in AI algorithms and the systems that incorporate them.

  1. In 2019, the U.S. National Science Foundation (NSF) and Amazon announced a collaboration — the Fairness in AI program — to strengthen and support fairness in artificial intelligence and machine learning.

    To date, in two rounds of proposal submissions, NSF has awarded 21 research grants in areas such as ensuring fairness in AI algorithms and the systems that incorporate them, using AI to promote equity in society, and developing principles for human interaction with AI-based systems.

    In June of 2021, Amazon and the NSF opened the third round of submissions with a focus on theoretical and algorithmic foundations; principles for human interaction with AI systems; technologies such as natural language understanding and computer vision; and applications including hiring decisions, education, criminal justice, and human services.

    Now Amazon and NSF are announcing the recipients of 13 selected projects from that latest call for submissions.

    The awardees, who collectively will receive up to $9.5 million in financial support, have proposed projects that address unfairness and bias in artificial intelligence and machine learning technologies, develop principles for human interaction with artificial intelligence systems, and theoretical frameworks for algorithms, and improve accessibility of speech recognition technology.

    “We are thrilled to share NSF’s selection of thirteen Fairness in AI proposals from talented researchers across the United States,” said Prem Natarajan, Alexa AI vice president of Natural Understanding. “The increasing prevalence of AI in our everyday lives calls for continued multi-sector investments into advancing their trustworthiness and robustness against bias. Amazon is proud to have partnered with the NSF for the past three years to support this critically important research area.”

    Amazon, which provides partial funding for the program, does not participate in the grant-selection process.

    “These awards are part of NSF's commitment to pursue scientific discoveries that enable us to achieve the full spectrum of artificial intelligence potential at the same time we address critical questions about their uses and impacts," said Wendy Nilsen, deputy division director for NSF's Information and Intelligent Systems Division.

    More information about the Fairness in AI program is available on NSF website, and via their program update. Below is the list of the 2022 awardees, and an overview of their projects.

  2. An interpretable AI framework for care of critically ill patients involving matching and decision trees

    “This project introduces a framework for interpretable, patient-centered causal inference and policy design for in-hospital patient care. This framework arose from a challenging problem, which is how to treat critically ill patients who are at risk for seizures (subclinical seizures) that can severely damage a patient's brain. In this high-stakes application of artificial intelligence, the data are complex, including noisy time-series, medical history, and demographic information. The goal is to produce interpretable causal estimates and policy decisions, allowing doctors to understand exactly how data were combined, permitting better troubleshooting, uncertainty quantification, and ultimately, trust. The core of the project's framework consists of novel and sophisticated matching techniques, which match each treated patient in the dataset with other (similar) patients who were not treated. Matching emulates a randomized controlled trial, allowing the effect of the treatment to be estimated for each patient, based on the outcomes from their matched group. A second important element of the framework involves interpretable policy design, where sparse decision trees will be used to identify interpretable subgroups of individuals who should receive similar treatments.”

    • Principal investigator: Cynthia Rudin
    • Co-principal investigators: Alexander Volfovsky, Sudeepa Roy
    • Organization: Duke University
    • Award amount: $625,000

    Project description

  3. Fair representation learning: fundamental trade-offs and algorithms

    “Artificial intelligence-based computer systems are increasingly reliant on effective information representation in order to support decision making in domains ranging from image recognition systems to identity control through face recognition. However, systems that rely on traditional statistics and prediction from historical or human-curated data also naturally inherit any past biased or discriminative tendencies. The overarching goal of the award is to mitigate this problem by using information representations that maintain its utility while eliminating information that could lead to discrimination against subgroups in a population. Specifically, this project will study the different trade-offs between utility and fairness of different data representations, and then identify solutions to reduce the gap to the best trade-off. Then, new representations and corresponding algorithms will be developed guided by such trade-off analysis. The investigators will provide performance limits based on the developed theory, and also evidence of efficacy in order to obtain fair machine learning systems and to gain societal trust. The application domain used in this research is face recognition systems. The undergraduate and graduate students who participate in the project will be trained to conduct cutting-edge research to integrate fairness into artificial intelligent based systems.”

    • Principal investigator: Vishnu Boddeti
    • Organization: Michigan State University
    • Award amount: $331,698

    Project description

  4. A new paradigm for the evaluation and training of inclusive automatic speech recognition

    “Automatic speech recognition can improve your productivity in small ways: rather than searching for a song, a product, or an address using a graphical user interface, it is often faster to accomplish these tasks using automatic speech recognition. For many groups of people, however, speech recognition works less well, possibly because of regional accents, or because of second-language accent, or because of a disability. This Fairness in AI project defines a new way of thinking about speech technology. In this new way of thinking, an automatic speech recognizer is not considered to work well unless it works well for all users, including users with regional accents, second-language accents, and severe disabilities. There are three sub-projects. The first sub-project will create black-box testing standards that speech technology researchers can use to test their speech recognizers, in order to test how useful their speech recognizer will be for different groups of people. For example, if a researcher discovers that their product works well for some people, but not others, then the researcher will have the opportunity to gather more training data, and to perform more development, in order to make sure that the under-served community is better-served. The second sub-project will create glass-box testing standards that researchers can use to debug inclusivity problems. For example, if a speech recognizer has trouble with a particular dialect, then glass-box methods will identify particular speech sounds in that dialect that are confusing the recognizer, so that researchers can more effectively solve the problem. The third sub-project will create new methods for training a speech recognizer in order to guarantee that it works equally well for all of the different groups represented in available data. Data will come from podcasts and the Internet. Speakers will be identified as members of a particular group if and only if they declare themselves to be members of that group. All of the developed software will be distributed open-source.”

    • Principal investigator: Mark Hasegawa-Johnson
    • Co-principal investigators: Zsuzsanna Fagyal, Najim Dehak, Piotr Zelasko, Laureano Moro-Velazquez
    • Organization: University of Illinois at Urbana-Champaign
    • Award amount: $500,000

    Project description

  5. A normative economic approach to fairness in AI

    “A vast body of work in algorithmic fairness is devoted to preventing artificial intelligence (AI) from exacerbating societal biases. The predominant viewpoints in this literature equates fairness with lack of bias or seeks to achieve some form of statistical parity between demographic groups. By contrast, this project pursues alternative approaches rooted in normative economics, the field that evaluates policies and programs by asking "what should be". The work is driven by two observations. First, fairness to individuals and groups can be realized according to people’s preferences represented in the form of utility functions. Second, traditional notions of algorithmic fairness may be at odds with welfare (the overall utility of groups), including the welfare of those groups the fairness criteria intend to protect. The goal of this project is to establish normative economic approaches as a central tool in the study of fairness in AI. Towards this end the team pursues two research questions. First, can the perspective of normative economics be reconciled with existing approaches to fairness in AI? Second, how can normative economics be drawn upon to rethink what fairness in AI should be? The project will integrate theoretical and algorithmic advances into real systems used to inform refugee resettlement decisions. The system will be examined from a fairness viewpoint, with the goal of ultimately ensuring fairness guarantees and welfare.”

    • Principal investigator: Yiling Chen
    • Co-principal investigator: Ariel Procaccia
    • Organization: Harvard University
    • Award amount: $560,345

    Project description

  6. Advancing optimization for threshold-agnostic fair AI systems

    “Artificial intelligence (AI) and machine learning technologies are being used in high-stakes decision-making systems like lending decision, employment screening, and criminal justice sentencing. A new challenge arising with these AI systems is avoiding the unfairness they might introduce and that can lead to discriminatory decisions for protected classes. Most AI systems use some kinds of thresholds to make decisions. This project aims to improve fairness-aware AI technologies by formulating threshold-agnostic metrics for decision making. In particular, the research team will improve the training procedures of fairness-constrained AI models to make the model adaptive to different contexts, applicable to different applications, and subject to emerging fairness constraints. The success of this project will yield a transferable approach to improve fairness in various aspects of society by eliminating the disparate impacts and enhancing the fairness of AI systems in the hands of the decision makers. Together with AI practitioners, the researchers will integrate the techniques in this project into real-world systems such as education analytics. This project will also contribute to training future professionals in AI and machine learning and broaden this activity by including training high school students and under-represented undergraduates.”

    • Principal investigator: Tianbao Yang
    • Co-principal investigators: Qihang Lin, Mingxuan Sun
    • Organization: University of Iowa
    • Award amount: $500,000

    Project description

  7. Toward fair decision making and resource allocation with application to AI-assisted graduate admission and degree completion

    “Machine learning systems have become prominent in many applications in everyday life, such as healthcare, finance, hiring, and education. These systems are intended to improve upon human decision-making by finding patterns in massive amounts of data, beyond what can be intuited by humans. However, it has been demonstrated that these systems learn and propagate similar biases present in human decision-making. This project aims to develop general theory and techniques on fairness in AI, with applications to improving retention and graduation rates of under-represented groups in STEM graduate programs. Recent research has shown that simply focusing on admission rates is not sufficient to improve graduation rates. This project is envisioned to go beyond designing "fair classifiers" such as fair graduate admission that satisfy a static fairness notion in a single moment in time, and designs AI systems that make decisions over a period of time with the goal of ensuring overall long-term fair outcomes at the completion of a process. The use of data-driven AI solutions can allow the detection of patterns missed by humans, to empower targeted intervention and fair resource allocation over the course of an extended period of time. The research from this project will contribute to reducing bias in the admissions process and improving completion rates in graduate programs as well as fair decision-making in general applications of machine learning.”

    • Principal investigator: Furong Huang
    • Co-principal investigators: Min Wu, Dana Dachman-Soled
    • Organization: University of Maryland, College Park
    • Award amount: $625,000

    Project description

  8. BRMI — bias reduction in medical information

    “This award, Bias Reduction In Medical Information (BRIMI), focuses on using artificial intelligence (AI) to detect and mitigate biased, harmful, and/or false health information that disproportionately hurts minority groups in society. BRIMI offers outsized promise for increased equity in health information, improving fairness in AI, medicine, and in the information ecosystem online (e.g., health websites and social media content). BRIMI's novel study of biases stands to greatly advance the understanding of the challenges that minority groups and individuals face when seeking health information. By including specific interventions for both patients and doctors and advancing the state-of-the-art in public health and fact checking organizations, BRIMI aims to inform public policy, increase the public's critical literacy, and improve the well-being of historically under-served patients. The award includes significant outreach efforts, which will engage minority communities directly in our scientific process; broad stakeholder engagement will ensure that the research approach to the groups studied is respectful, ethical, and patient-centered. The BRIMI team is composed of academics, non-profits, and industry partners, thus improving collaboration and partnerships across different sectors and multiple disciplines. The BRIMI project will lead to fundamental research advances in computer science, while integrating deep expertise in medical training, public health interventions, and fact checking. BRIMI is the first large scale computational study of biased health information of any kind. This award specifically focuses on bias reduction in the health domain; its foundational computer science advances and contributions may generalize to other domains, and it will likely pave the way for studying bias in other areas such as politics and finances.”

    • Principal investigator: Shiri Dori-Hacohen
    • Co-principal investigators: Sherry Pagoto, Scott Hale
    • Organization: University of Connecticut
    • Award amount: $392,994

    Project description

  9. A novel paradigm for fairness-aware deep learning models on data streams

    “Massive amounts of information are transferred constantly between different domains in the form of data streams. Social networks, blogs, online businesses, and sensors all generate immense data streams. Such data streams are received in patterns that change over time. While this data can be assigned to specific categories, objects and events, their distribution is not constant. These categories are subject to distribution shifts. These distribution shifts are often due to the changes in the underlying environmental, geographical, economic, and cultural contexts. For example, the risks levels in loan applications have been subject to distribution shifts during the COVID-19 pandemic. This is because loan risks are based on factors associated to the applicants, such as employment status and income. Such factors are usually relatively stable, but have changed rapidly due to the economic impact of the pandemic. As a result, existing loan recommendation systems need to be adapted to limited examples. This project will develop open software to help users evaluate online fairness-in algorithms, mitigate potential biases, and examine utility-fairness trade-offs. It will implement two real-world applications: online crime event recognition from video data and online purchase behavior prediction from click-stream data. To amplify the impact of this project in research and education, this project will leverage STEM programs for students with diverse backgrounds, gender and race/ethnicity. This project includes activities including seminars, workshops, short courses, and research projects for students.”

    • Principal investigator: Feng Chen
    • Co-principal investigators: Latifur Khan, Xintao Wu, Christan Grant
    • Organization: University of Texas at Dallas
    • Award amount: $392,993

    Project description

  10. A human-centered approach to developing accessible and reliable machine translation

    “This Fairness in AI project aims to develop technology to reliably enhance cross-lingual communication in high-stakes contexts, such as when a person needs to communicate with someone who does not speak their language to get health care advice or apply for a job. While machine translation technology is frequently used in these conditions, existing systems often make errors that can have severe consequences for a patient or a job applicant. Further, it is challenging for people to know when automatic translations might be wrong when they do not understand the source or target language for translation. This project addresses this issue by developing accessible and reliable machine translation for lay users. It will provide mechanisms to guide users to recognize and recover from translation errors, and help them make better decisions given imperfect translations. As a result, more people will be able to use machine translation reliably to communicate across language barriers, which can have far-reaching positive consequences on their lives."

    • Principal investigator: Marine Carpuat
    • Co-principal investigators: Niloufar Salehi, Ge Gao
    • Organization: University of Maryland, College Park
    • Award amount: $392,993

    Project description

  11. AI algorithms for fair auctions, pricing, and marketing

    “This project develops algorithms for making fair decisions in AI-mediated auctions, pricing, and marketing, thus advancing national prosperity and economic welfare. The deployment of AI systems in business settings has thrived due to direct access to consumer data, the capability to implement personalization, and the ability to run algorithms in real-time. For example, advertisements users see are personalized since advertisers are willing to bid more in ad display auctions to reach users with particular demographic features. Pricing decisions on ride-sharing platforms or interest rates on loans are customized to the consumer's characteristics in order to maximize profit. Marketing campaigns on social media platforms target users based on the ability to predict who they will be able to influence in their social network. Unfortunately, these applications exhibit discrimination. Discriminatory targeting in housing and job ad auctions, discriminatory pricing for loans and ride-hailing services, and disparate treatment of social network users by marketing campaigns to exclude certain protected groups have been exposed. This project will develop theoretical frameworks and AI algorithms that ensure consumers from protected groups are not harmfully discriminated against in these settings. The new algorithms will facilitate fair conduct of business in these applications. The project also supports conferences that bring together practitioners, policymakers, and academics to discuss the integration of fair AI algorithms into law and practice.”

    • Principal investigator: Adam Elmachtoub
    • Co-principal investigators: Shipra Agrawal, Rachel Cummings, Christian Kroer, Eric Balkanski
    • Organization: Columbia University
    • Award amount: $392,993

    Project description

  12. Using explainable AI to increase equity and transparency in the juvenile justice system’s use of risk scores

    “Throughout the United States, juvenile justice systems use juvenile risk and need-assessment (JRNA) scores to identify the likelihood a youth will commit another offense in the future. This risk assessment score is then used by juvenile justice practitioners to inform how to intervene with a youth to prevent reoffending (e.g., referring youth to a community-based program vs. placing a youth in a juvenile correctional center). Unfortunately, most risk assessment systems lack transparency and often the reasons why a youth received a particular score are unclear. Moreover, how these scores are used in the decision making process is sometimes not well understood by families and youth affected by such decisions. This possibility is problematic because it can hinder individuals’ buy-in to the intervention recommended by the risk assessment as well as mask potential bias in those scores (e.g., if youth of a particular race or gender have risk scores driven by a particular item on the assessment). To address this issue, project researchers will develop automated, computer-generated explanations for these risk scores aimed at explaining how these scores were produced. Investigators will then test whether these better-explained risk scores help youth and juvenile justice decision makers understand the risk score a youth is given. In addition, the team of researchers will investigate whether these risk scores are working equally well for different groups of youth (for example, equally well for boys and for girls) and identify any potential biases in how they are being used in an effort to understand how equitable the decision making process is for demographic groups based on race and gender. The project is embedded within the juvenile justice system and aims to evaluate how real stakeholders understand how the risk scores are generated and used within that system based on actual juvenile justice system data.”

    • Principal investigator: Trent Buskirk
    • Co-principal investigators: Kelly Murphy
    • Organization: Bowling Green State University
    • Award amount: $392,993

    Project description

  13. Breaking the tradeoff barrier in algorithmic fairness

    “In order to be robust and trustworthy, algorithmic systems need to usefully serve diverse populations of users. Standard machine learning methods can easily fail in this regard, e.g. by optimizing for majority populations represented within their training data at the expense of worse performance on minority populations. A large literature on "algorithmic fairness" has arisen to address this widespread problem. However, at a technical level, this literature has viewed various technical notions of "fairness" as constraints, and has therefore viewed "fair learning" through the lens of constrained optimization. Although this has been a productive viewpoint from the perspective of algorithm design, it has led to tradeoffs being centered as the central object of study in "fair machine learning". In the standard framing, adding new protected populations, or quantitatively strengthening fairness constraints, necessarily leads to decreased accuracy overall and within each group. This has the effect of pitting the interests of different stakeholders against one another, and making it difficult to build consensus around "fair machine learning" techniques. The over-arching goal of this project is to break through this "fairness/accuracy tradeoff" paradigm.”

    • Principal investigator: Aaron Roth
    • Co-principal investigator: Michael Kearns
    • Organization: University of Pennsylvania
    • Award amount: $392,992

    Project description

  14. Advancing deep learning towards spatial fairness

    “The goal of spatial fairness is to reduce biases that have significant linkage to the locations or geographical areas of data samples. Such biases, if left unattended, can cause or exacerbate unfair distribution of resources, social division, spatial disparity, and weaknesses in resilience or sustainability. Spatial fairness is urgently needed for the use of artificial intelligence in a large variety of real-world problems such as agricultural monitoring and disaster management. Agricultural products, including crop maps and acreage estimates, are used to inform important decisions such as the distribution of subsidies and providing farm insurance. Inaccuracies and inequities produced by spatial biases adversely affect these decisions. Similarly, effective and fair mapping of natural disasters such as floods or fires is critical to inform live-saving actions and quantify damages and risks to public infrastructures, which is related to insurance estimation. Machine learning, in particular deep learning, has been widely adopted for spatial datasets with promising results. However, straightforward applications of machine learning have found limited success in preserving spatial fairness due to the variation of data distribution, data quantity, and data quality. The goal of this project is to develop a new generation of learning frameworks to explicitly preserve spatial fairness. The results and code will be made freely available and integrated into existing geospatial software. The methods will also be tested for incorporation in existing real systems (crop and water monitoring).”

    • Principal investigator: Xiaowei Jia
    • Co-principal investigators: Sergii Skakun, Yiqun Xie
    • Organization: University of Pittsburgh
    • Award amount: $755,098

    Project description

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Are you excited about applying machine learning and statistical modeling to real-world systems that serve millions of customers? Amazon Connect is a cloud-based contact center service that helps businesses deliver personal, efficient customer experiences. Our team of scientists and engineers builds the AI and ML capabilities that power contact center operations and optimization. We are looking for a Senior Applied Scientist to tackle scientifically complex challenges in areas such as stochastic modeling, queueing theory, anomaly detection, and optimization. In this role, you will design and deploy novel ML models and algorithms that directly improve how businesses interact with their customers. You will work at the intersection of research and production, turning ambiguous problems into scalable solutions that shape the future of cloud-based customer service. Key job responsibilities - Design and deploy novel machine learning models and algorithms to solve complex problems in contact center operations, including forecasting, routing optimization, and anomaly detection. - Lead the scientific agenda for your team by identifying new research opportunities, proposing initiatives, and driving them from concept through production deployment. - Collaborate with engineering teams to architect and implement scalable ML systems, personally contributing significant portions of the critical scientific components. - Mentor fellow scientists and engineers through code reviews, design discussions, and scientific guidance, raising the overall technical bar of the team. - Evaluate and advance the team's ML methodology by benchmarking against current academic and industry research, and by publishing findings internally and externally when appropriate. A day in the life You might start your morning reviewing experiment results from a new forecasting model, then join a design session with engineers to discuss how to integrate it into the production pipeline. After lunch, you could be whiteboarding a novel approach to a queueing optimization problem with a fellow scientist, followed by a code review for a teammate. You will regularly present your research findings to stakeholders across the organization and contribute to the team's publication efforts. About the team Our team within Amazon Connect focuses on building intelligent, ML-driven capabilities that help businesses run their contact centers more effectively. We work closely with product, engineering, and science partners to turn research ideas into features that customers rely on every day. We value curiosity, collaboration, and scientific rigor, and we are investing in new AI capabilities that will continue to transform the customer service industry. If you want to see your research make a tangible impact at scale, this is the place to do it.
ES, B, Barcelona
How does Amazon decide which fulfillment center ships your order, which truck carries it, and how to keep promises across hundreds of millions of packages daily? How does it decide how many trucks and how much labor are required to ship orders across the network? SCOT Fulfillment Optimization (FO) owns the optimization and forecasting science behind these decisions. We are seeking Applied Scientists to join the FO Science & Tech team in Barcelona (alternatively: Luxembourg or London) with a strong academic background in optimization, machine learning, and/or time-series forecasting. • You will design and build state-of-the-art machine learning and optimization models that power Amazon's fulfillment decisions at an unprecedented scale across two core scientific pillars: • Large-Scale Optimization and Planning: Designing planning systems for order assignment and resource utilization, while balancing multi-objective cost-speed tradeoffs to enable controllers to steer millions of shipments per hour optimally. • Demand Forecasting & Predictive ML: Developing time-series forecasts for customer demand, incorporating contextual information (weather, sales, order properties), and modeling uncertainty for core planning systems. Basic qualifications • PhD in Operations Research, Applied Mathematics, Computer Science, or related field (or equivalent experience) • Strong programming skills (Python preferred; experience with optimization solvers a plus) • Research experience in one or more: • Large-scale mathematical programming (LP, MIP, decomposition methods) • Combinatorial optimization (assignment, scheduling, network flows) • Multi-objective optimization and control • Large-scale time-series forecasting (GenAI models, probabilistic forecasting, uncertainty quantification) • Causal inference (spatiotemporal causal modeling, offline policy evaluation) Preferred qualifications • Experience building optimization systems that run in production at scale • Being comfortable with ambiguity and fast iteration cycles • Publications in relevant venues Key job responsibilities Design and implement optimization and forecasting models for large-scale fulfillment problems, from order assignment to network flow control. Build research prototypes end-to-end: from problem formulation through scalable implementation to production validation. Analyse complex tradeoffs (cost, speed, capacity, accuracy) and translate findings into actionable recommendations for leadership and operations teams. Collaborate with engineers to bring science solutions into production systems serving millions of customer orders daily. A day in the life You formulate an optimization or forecasting problem on a whiteboard with teammates, then prototype it in Python with real data by the afternoon. You run experiments against production-scale datasets, iterate on the model, and present results to stakeholders who will use them to make network decisions next week. Some days you dive deep into solver performance; other days you're explaining a Pareto frontier to an operations leader. You collaborate with large engineering and product teams to bring your solutions into systems serving millions of customers. Alongside fast-turnaround prototypes, you own long-term research bets, the kind that reshape how Amazon's fulfillment network operates at scale. Your work goes live. About the team SCOT Fulfillment Optimization Science & Tech (FO SnT) is the applied research team behind Amazon's fulfillment decision-making systems. We decide how orders get assigned to warehouses, how capacity is allocated across the network, and how cost and speed tradeoffs are managed in real time, at global scale. Our models influence billions of euros in annual operational spend. They protect sites from overload during peak, reduce transportation costs and CO2 emissions, and ensure customers receive their packages when promised. Leadership relies on our science to make investment decisions worth hundreds of millions. We are practitioners of large-scale optimization: MIP formulations, decomposition methods, approximation algorithms, and parallelisation. We use machine learning where it sharpens our decisions, including forecasting, learned heuristics, and multi-armed bandits. We pick the right tool for the problem, not the fashionable one. You will work alongside Senior and Principal scientists, and collaborate with Amazon Scholars and academic partners who bring frontier research into our applied problems. We code our prototypes to be production-ready and collaborate with large engineering teams to ship systems, not papers. Above all, we have fun solving hard real-world problems at real-world speed, failing, learning, and shipping along the way.
US, WA, Seattle
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for an Applied Scientist to join our team that is building enterprise applications leveraging machine learning, generative AI, and agentic AI to help millions of companies worldwide manage their day-to-day supply chain operations. Our mission is to accelerate our customers' businesses through intuitive, differentiated technology solutions that solve enduring supply chain challenges. We blend strategic vision with curiosity and Amazon's real-world operational experience to build opinionated, turnkey solutions that make the 'buy versus build' decision a no-brainer for our customers. As an Applied Scientist, you will design and develop machine learning models and algorithms that power intelligent supply chain applications at global scale. You will work at the intersection of research and real-world product impact, translating scientific advances into production systems that serve millions of customers. We operate like a startup within AWS, offering you the opportunity to tackle complex challenges while working with the latest technologies in deep learning, large language models, and optimization. If you are passionate about pushing the boundaries of applied science, thrive in ambiguous problem spaces, and want to shape the future of supply chain intelligence while having the backing of AWS's extensive resources, we want to hear from you. Key job responsibilities - Design, develop, and deploy machine learning models for demand forecasting, inventory optimization, anomaly detection, and supply chain decision-making. - Develop generative AI and agentic AI solutions that automate complex supply chain workflows and deliver intelligent, adaptive recommendations to customers. - Formulate real-world business problems as machine learning problems; define data requirements, model architectures, evaluation metrics, and experimentation frameworks. - Drive end-to-end applied science projects from ideation through experimentation, offline evaluation, A/B testing, and production deployment at scale. - Collaborate with engineering, product management, and business stakeholders to translate scientific capabilities into customer-facing product features, and mentor other scientists to raise the team's technical bar. A day in the life You will start many mornings reviewing experiment results and model metrics before joining a science sync where you and your teammates discuss progress, debug tricky modeling issues, and brainstorm new approaches. From there, you may spend focused time writing and testing model code in Python or PyTorch, running offline evaluations, or preparing an A/B test for a new forecasting algorithm. Expect regular working sessions with software engineers to integrate your models into production services, and occasional deep-dive reviews where you present your scientific approach and findings to the broader team. About the team The AWS Applied AI Solutions team builds enterprise applications that leverage Amazon's operational expertise to solve real-world supply chain challenges for millions of companies. We operate like a startup within AWS, moving fast and shipping iteratively with modern AI technologies. We invest in your growth through mentorship from experienced scientists, conference publication support, and internal science reading groups. If your career hasn't followed a traditional path, we encourage you to apply — we value varied experiences and perspectives.
US, CA, Sunnyvale
We are seeking Data Scientist II with strong science application skills to join our Device Economics team. This role will focus primarily on Amazon's innovative devices and services (e.g. Echo Family of Devices), working at the intersection of economic modeling, forecasting science, and business strategy. The ideal candidate will be responsible for pre-launch forecasts, annualized overall forecasts, identifying substitution patterns, and partnering closely with product managers and marketing managers to understand the evolution of the Devices portfolio. Key job responsibilities Forecasting & Modeling 1. Develop and maintain pre-launch forecasts and annualized overall forecasts for Amazon Devices 2. Identify and model substitution patterns across the device portfolio 3. Build economic and financial models to support demand planning and business decisions 4. Formulate relevant analytical frameworks to address key economic issues in device forecasting Science Communication & Collaboration 1. Explain complex science models and methodologies to non-technical stakeholders including product managers and marketing managers 2. Collaborate with economists, data scientists, and applied scientists across Decision Science 3. Present results of analyses to cross-functional teams and leadership 4. Build trust in science models and forecast outputs with product teams Innovation & Strategic Thinking 1. Think creatively about ways that leading-edge analytics and emerging data sources can address Devices' most pressing business challenges 2. Help internal teams leverage analytic tools to better manage innovation 3. Conduct empirical studies and perform quantitative and qualitative research 4. Identify opportunities to improve forecasting accuracy and business impact Cross-Functional Partnership 1. Work closely with product managers and marketing managers to understand portfolio evolution and business strategy 2. Support DSO leadership in quarterly business reviews and strategic planning A day in the life Your days will be split between refining and building models and working with business leaders to interpret them. You own science-based forecasts that can directly impact Amazon's bottom line on the order of multi-million dollar decisions. - You will perform model refreshes or updates to analyses as needed; and, - You will be expected to develop new techniques to process large data sets, address quantitative problems, and contribute to design of automated systems. About the team The Decision Science team within DSO (Device Supply Organization) is responsible for forecasting and demand planning initiatives across Amazon Devices. The DSO team of 300+ engineers, scientists, and PMs applies quantitative methods and data-driven approaches to replace judgment-based decisions with science-driven forecasts. Decision Science focuses on lifetime demand forecasting using econometric and machine learning models for rapid reforecasting, mix adjustments, and portfolio management for new product launches. We also inform to go/no-go investment decision for new product initiatives