The National Science Foundation logo is seen on an exterior brick wall at NSF headquarters
The U.S. National Science Foundation and Amazon have announced the recipients of 13 selected projects from the program's most recent call for submissions. The awardees have proposed projects that address unfairness and bias in artificial intelligence and machine learning technologies, develop principles for human interaction with artificial intelligence systems, and theoretical frameworks for algorithms, and improve accessibility of speech recognition technology.
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U.S. National Science Foundation, in collaboration with Amazon, announces latest Fairness in AI grant projects

Thirteen new projects focus on ensuring fairness in AI algorithms and the systems that incorporate them.

  1. In 2019, the U.S. National Science Foundation (NSF) and Amazon announced a collaboration — the Fairness in AI program — to strengthen and support fairness in artificial intelligence and machine learning.

    To date, in two rounds of proposal submissions, NSF has awarded 21 research grants in areas such as ensuring fairness in AI algorithms and the systems that incorporate them, using AI to promote equity in society, and developing principles for human interaction with AI-based systems.

    In June of 2021, Amazon and the NSF opened the third round of submissions with a focus on theoretical and algorithmic foundations; principles for human interaction with AI systems; technologies such as natural language understanding and computer vision; and applications including hiring decisions, education, criminal justice, and human services.

    Now Amazon and NSF are announcing the recipients of 13 selected projects from that latest call for submissions.

    The awardees, who collectively will receive up to $9.5 million in financial support, have proposed projects that address unfairness and bias in artificial intelligence and machine learning technologies, develop principles for human interaction with artificial intelligence systems, and theoretical frameworks for algorithms, and improve accessibility of speech recognition technology.

    “We are thrilled to share NSF’s selection of thirteen Fairness in AI proposals from talented researchers across the United States,” said Prem Natarajan, Alexa AI vice president of Natural Understanding. “The increasing prevalence of AI in our everyday lives calls for continued multi-sector investments into advancing their trustworthiness and robustness against bias. Amazon is proud to have partnered with the NSF for the past three years to support this critically important research area.”

    Amazon, which provides partial funding for the program, does not participate in the grant-selection process.

    “These awards are part of NSF's commitment to pursue scientific discoveries that enable us to achieve the full spectrum of artificial intelligence potential at the same time we address critical questions about their uses and impacts," said Wendy Nilsen, deputy division director for NSF's Information and Intelligent Systems Division.

    More information about the Fairness in AI program is available on NSF website, and via their program update. Below is the list of the 2022 awardees, and an overview of their projects.

  2. An interpretable AI framework for care of critically ill patients involving matching and decision trees

    “This project introduces a framework for interpretable, patient-centered causal inference and policy design for in-hospital patient care. This framework arose from a challenging problem, which is how to treat critically ill patients who are at risk for seizures (subclinical seizures) that can severely damage a patient's brain. In this high-stakes application of artificial intelligence, the data are complex, including noisy time-series, medical history, and demographic information. The goal is to produce interpretable causal estimates and policy decisions, allowing doctors to understand exactly how data were combined, permitting better troubleshooting, uncertainty quantification, and ultimately, trust. The core of the project's framework consists of novel and sophisticated matching techniques, which match each treated patient in the dataset with other (similar) patients who were not treated. Matching emulates a randomized controlled trial, allowing the effect of the treatment to be estimated for each patient, based on the outcomes from their matched group. A second important element of the framework involves interpretable policy design, where sparse decision trees will be used to identify interpretable subgroups of individuals who should receive similar treatments.”

    • Principal investigator: Cynthia Rudin
    • Co-principal investigators: Alexander Volfovsky, Sudeepa Roy
    • Organization: Duke University
    • Award amount: $625,000

    Project description

  3. Fair representation learning: fundamental trade-offs and algorithms

    “Artificial intelligence-based computer systems are increasingly reliant on effective information representation in order to support decision making in domains ranging from image recognition systems to identity control through face recognition. However, systems that rely on traditional statistics and prediction from historical or human-curated data also naturally inherit any past biased or discriminative tendencies. The overarching goal of the award is to mitigate this problem by using information representations that maintain its utility while eliminating information that could lead to discrimination against subgroups in a population. Specifically, this project will study the different trade-offs between utility and fairness of different data representations, and then identify solutions to reduce the gap to the best trade-off. Then, new representations and corresponding algorithms will be developed guided by such trade-off analysis. The investigators will provide performance limits based on the developed theory, and also evidence of efficacy in order to obtain fair machine learning systems and to gain societal trust. The application domain used in this research is face recognition systems. The undergraduate and graduate students who participate in the project will be trained to conduct cutting-edge research to integrate fairness into artificial intelligent based systems.”

    • Principal investigator: Vishnu Boddeti
    • Organization: Michigan State University
    • Award amount: $331,698

    Project description

  4. A new paradigm for the evaluation and training of inclusive automatic speech recognition

    “Automatic speech recognition can improve your productivity in small ways: rather than searching for a song, a product, or an address using a graphical user interface, it is often faster to accomplish these tasks using automatic speech recognition. For many groups of people, however, speech recognition works less well, possibly because of regional accents, or because of second-language accent, or because of a disability. This Fairness in AI project defines a new way of thinking about speech technology. In this new way of thinking, an automatic speech recognizer is not considered to work well unless it works well for all users, including users with regional accents, second-language accents, and severe disabilities. There are three sub-projects. The first sub-project will create black-box testing standards that speech technology researchers can use to test their speech recognizers, in order to test how useful their speech recognizer will be for different groups of people. For example, if a researcher discovers that their product works well for some people, but not others, then the researcher will have the opportunity to gather more training data, and to perform more development, in order to make sure that the under-served community is better-served. The second sub-project will create glass-box testing standards that researchers can use to debug inclusivity problems. For example, if a speech recognizer has trouble with a particular dialect, then glass-box methods will identify particular speech sounds in that dialect that are confusing the recognizer, so that researchers can more effectively solve the problem. The third sub-project will create new methods for training a speech recognizer in order to guarantee that it works equally well for all of the different groups represented in available data. Data will come from podcasts and the Internet. Speakers will be identified as members of a particular group if and only if they declare themselves to be members of that group. All of the developed software will be distributed open-source.”

    • Principal investigator: Mark Hasegawa-Johnson
    • Co-principal investigators: Zsuzsanna Fagyal, Najim Dehak, Piotr Zelasko, Laureano Moro-Velazquez
    • Organization: University of Illinois at Urbana-Champaign
    • Award amount: $500,000

    Project description

  5. A normative economic approach to fairness in AI

    “A vast body of work in algorithmic fairness is devoted to preventing artificial intelligence (AI) from exacerbating societal biases. The predominant viewpoints in this literature equates fairness with lack of bias or seeks to achieve some form of statistical parity between demographic groups. By contrast, this project pursues alternative approaches rooted in normative economics, the field that evaluates policies and programs by asking "what should be". The work is driven by two observations. First, fairness to individuals and groups can be realized according to people’s preferences represented in the form of utility functions. Second, traditional notions of algorithmic fairness may be at odds with welfare (the overall utility of groups), including the welfare of those groups the fairness criteria intend to protect. The goal of this project is to establish normative economic approaches as a central tool in the study of fairness in AI. Towards this end the team pursues two research questions. First, can the perspective of normative economics be reconciled with existing approaches to fairness in AI? Second, how can normative economics be drawn upon to rethink what fairness in AI should be? The project will integrate theoretical and algorithmic advances into real systems used to inform refugee resettlement decisions. The system will be examined from a fairness viewpoint, with the goal of ultimately ensuring fairness guarantees and welfare.”

    • Principal investigator: Yiling Chen
    • Co-principal investigator: Ariel Procaccia
    • Organization: Harvard University
    • Award amount: $560,345

    Project description

  6. Advancing optimization for threshold-agnostic fair AI systems

    “Artificial intelligence (AI) and machine learning technologies are being used in high-stakes decision-making systems like lending decision, employment screening, and criminal justice sentencing. A new challenge arising with these AI systems is avoiding the unfairness they might introduce and that can lead to discriminatory decisions for protected classes. Most AI systems use some kinds of thresholds to make decisions. This project aims to improve fairness-aware AI technologies by formulating threshold-agnostic metrics for decision making. In particular, the research team will improve the training procedures of fairness-constrained AI models to make the model adaptive to different contexts, applicable to different applications, and subject to emerging fairness constraints. The success of this project will yield a transferable approach to improve fairness in various aspects of society by eliminating the disparate impacts and enhancing the fairness of AI systems in the hands of the decision makers. Together with AI practitioners, the researchers will integrate the techniques in this project into real-world systems such as education analytics. This project will also contribute to training future professionals in AI and machine learning and broaden this activity by including training high school students and under-represented undergraduates.”

    • Principal investigator: Tianbao Yang
    • Co-principal investigators: Qihang Lin, Mingxuan Sun
    • Organization: University of Iowa
    • Award amount: $500,000

    Project description

  7. Toward fair decision making and resource allocation with application to AI-assisted graduate admission and degree completion

    “Machine learning systems have become prominent in many applications in everyday life, such as healthcare, finance, hiring, and education. These systems are intended to improve upon human decision-making by finding patterns in massive amounts of data, beyond what can be intuited by humans. However, it has been demonstrated that these systems learn and propagate similar biases present in human decision-making. This project aims to develop general theory and techniques on fairness in AI, with applications to improving retention and graduation rates of under-represented groups in STEM graduate programs. Recent research has shown that simply focusing on admission rates is not sufficient to improve graduation rates. This project is envisioned to go beyond designing "fair classifiers" such as fair graduate admission that satisfy a static fairness notion in a single moment in time, and designs AI systems that make decisions over a period of time with the goal of ensuring overall long-term fair outcomes at the completion of a process. The use of data-driven AI solutions can allow the detection of patterns missed by humans, to empower targeted intervention and fair resource allocation over the course of an extended period of time. The research from this project will contribute to reducing bias in the admissions process and improving completion rates in graduate programs as well as fair decision-making in general applications of machine learning.”

    • Principal investigator: Furong Huang
    • Co-principal investigators: Min Wu, Dana Dachman-Soled
    • Organization: University of Maryland, College Park
    • Award amount: $625,000

    Project description

  8. BRMI — bias reduction in medical information

    “This award, Bias Reduction In Medical Information (BRIMI), focuses on using artificial intelligence (AI) to detect and mitigate biased, harmful, and/or false health information that disproportionately hurts minority groups in society. BRIMI offers outsized promise for increased equity in health information, improving fairness in AI, medicine, and in the information ecosystem online (e.g., health websites and social media content). BRIMI's novel study of biases stands to greatly advance the understanding of the challenges that minority groups and individuals face when seeking health information. By including specific interventions for both patients and doctors and advancing the state-of-the-art in public health and fact checking organizations, BRIMI aims to inform public policy, increase the public's critical literacy, and improve the well-being of historically under-served patients. The award includes significant outreach efforts, which will engage minority communities directly in our scientific process; broad stakeholder engagement will ensure that the research approach to the groups studied is respectful, ethical, and patient-centered. The BRIMI team is composed of academics, non-profits, and industry partners, thus improving collaboration and partnerships across different sectors and multiple disciplines. The BRIMI project will lead to fundamental research advances in computer science, while integrating deep expertise in medical training, public health interventions, and fact checking. BRIMI is the first large scale computational study of biased health information of any kind. This award specifically focuses on bias reduction in the health domain; its foundational computer science advances and contributions may generalize to other domains, and it will likely pave the way for studying bias in other areas such as politics and finances.”

    • Principal investigator: Shiri Dori-Hacohen
    • Co-principal investigators: Sherry Pagoto, Scott Hale
    • Organization: University of Connecticut
    • Award amount: $392,994

    Project description

  9. A novel paradigm for fairness-aware deep learning models on data streams

    “Massive amounts of information are transferred constantly between different domains in the form of data streams. Social networks, blogs, online businesses, and sensors all generate immense data streams. Such data streams are received in patterns that change over time. While this data can be assigned to specific categories, objects and events, their distribution is not constant. These categories are subject to distribution shifts. These distribution shifts are often due to the changes in the underlying environmental, geographical, economic, and cultural contexts. For example, the risks levels in loan applications have been subject to distribution shifts during the COVID-19 pandemic. This is because loan risks are based on factors associated to the applicants, such as employment status and income. Such factors are usually relatively stable, but have changed rapidly due to the economic impact of the pandemic. As a result, existing loan recommendation systems need to be adapted to limited examples. This project will develop open software to help users evaluate online fairness-in algorithms, mitigate potential biases, and examine utility-fairness trade-offs. It will implement two real-world applications: online crime event recognition from video data and online purchase behavior prediction from click-stream data. To amplify the impact of this project in research and education, this project will leverage STEM programs for students with diverse backgrounds, gender and race/ethnicity. This project includes activities including seminars, workshops, short courses, and research projects for students.”

    • Principal investigator: Feng Chen
    • Co-principal investigators: Latifur Khan, Xintao Wu, Christan Grant
    • Organization: University of Texas at Dallas
    • Award amount: $392,993

    Project description

  10. A human-centered approach to developing accessible and reliable machine translation

    “This Fairness in AI project aims to develop technology to reliably enhance cross-lingual communication in high-stakes contexts, such as when a person needs to communicate with someone who does not speak their language to get health care advice or apply for a job. While machine translation technology is frequently used in these conditions, existing systems often make errors that can have severe consequences for a patient or a job applicant. Further, it is challenging for people to know when automatic translations might be wrong when they do not understand the source or target language for translation. This project addresses this issue by developing accessible and reliable machine translation for lay users. It will provide mechanisms to guide users to recognize and recover from translation errors, and help them make better decisions given imperfect translations. As a result, more people will be able to use machine translation reliably to communicate across language barriers, which can have far-reaching positive consequences on their lives."

    • Principal investigator: Marine Carpuat
    • Co-principal investigators: Niloufar Salehi, Ge Gao
    • Organization: University of Maryland, College Park
    • Award amount: $392,993

    Project description

  11. AI algorithms for fair auctions, pricing, and marketing

    “This project develops algorithms for making fair decisions in AI-mediated auctions, pricing, and marketing, thus advancing national prosperity and economic welfare. The deployment of AI systems in business settings has thrived due to direct access to consumer data, the capability to implement personalization, and the ability to run algorithms in real-time. For example, advertisements users see are personalized since advertisers are willing to bid more in ad display auctions to reach users with particular demographic features. Pricing decisions on ride-sharing platforms or interest rates on loans are customized to the consumer's characteristics in order to maximize profit. Marketing campaigns on social media platforms target users based on the ability to predict who they will be able to influence in their social network. Unfortunately, these applications exhibit discrimination. Discriminatory targeting in housing and job ad auctions, discriminatory pricing for loans and ride-hailing services, and disparate treatment of social network users by marketing campaigns to exclude certain protected groups have been exposed. This project will develop theoretical frameworks and AI algorithms that ensure consumers from protected groups are not harmfully discriminated against in these settings. The new algorithms will facilitate fair conduct of business in these applications. The project also supports conferences that bring together practitioners, policymakers, and academics to discuss the integration of fair AI algorithms into law and practice.”

    • Principal investigator: Adam Elmachtoub
    • Co-principal investigators: Shipra Agrawal, Rachel Cummings, Christian Kroer, Eric Balkanski
    • Organization: Columbia University
    • Award amount: $392,993

    Project description

  12. Using explainable AI to increase equity and transparency in the juvenile justice system’s use of risk scores

    “Throughout the United States, juvenile justice systems use juvenile risk and need-assessment (JRNA) scores to identify the likelihood a youth will commit another offense in the future. This risk assessment score is then used by juvenile justice practitioners to inform how to intervene with a youth to prevent reoffending (e.g., referring youth to a community-based program vs. placing a youth in a juvenile correctional center). Unfortunately, most risk assessment systems lack transparency and often the reasons why a youth received a particular score are unclear. Moreover, how these scores are used in the decision making process is sometimes not well understood by families and youth affected by such decisions. This possibility is problematic because it can hinder individuals’ buy-in to the intervention recommended by the risk assessment as well as mask potential bias in those scores (e.g., if youth of a particular race or gender have risk scores driven by a particular item on the assessment). To address this issue, project researchers will develop automated, computer-generated explanations for these risk scores aimed at explaining how these scores were produced. Investigators will then test whether these better-explained risk scores help youth and juvenile justice decision makers understand the risk score a youth is given. In addition, the team of researchers will investigate whether these risk scores are working equally well for different groups of youth (for example, equally well for boys and for girls) and identify any potential biases in how they are being used in an effort to understand how equitable the decision making process is for demographic groups based on race and gender. The project is embedded within the juvenile justice system and aims to evaluate how real stakeholders understand how the risk scores are generated and used within that system based on actual juvenile justice system data.”

    • Principal investigator: Trent Buskirk
    • Co-principal investigators: Kelly Murphy
    • Organization: Bowling Green State University
    • Award amount: $392,993

    Project description

  13. Breaking the tradeoff barrier in algorithmic fairness

    “In order to be robust and trustworthy, algorithmic systems need to usefully serve diverse populations of users. Standard machine learning methods can easily fail in this regard, e.g. by optimizing for majority populations represented within their training data at the expense of worse performance on minority populations. A large literature on "algorithmic fairness" has arisen to address this widespread problem. However, at a technical level, this literature has viewed various technical notions of "fairness" as constraints, and has therefore viewed "fair learning" through the lens of constrained optimization. Although this has been a productive viewpoint from the perspective of algorithm design, it has led to tradeoffs being centered as the central object of study in "fair machine learning". In the standard framing, adding new protected populations, or quantitatively strengthening fairness constraints, necessarily leads to decreased accuracy overall and within each group. This has the effect of pitting the interests of different stakeholders against one another, and making it difficult to build consensus around "fair machine learning" techniques. The over-arching goal of this project is to break through this "fairness/accuracy tradeoff" paradigm.”

    • Principal investigator: Aaron Roth
    • Co-principal investigator: Michael Kearns
    • Organization: University of Pennsylvania
    • Award amount: $392,992

    Project description

  14. Advancing deep learning towards spatial fairness

    “The goal of spatial fairness is to reduce biases that have significant linkage to the locations or geographical areas of data samples. Such biases, if left unattended, can cause or exacerbate unfair distribution of resources, social division, spatial disparity, and weaknesses in resilience or sustainability. Spatial fairness is urgently needed for the use of artificial intelligence in a large variety of real-world problems such as agricultural monitoring and disaster management. Agricultural products, including crop maps and acreage estimates, are used to inform important decisions such as the distribution of subsidies and providing farm insurance. Inaccuracies and inequities produced by spatial biases adversely affect these decisions. Similarly, effective and fair mapping of natural disasters such as floods or fires is critical to inform live-saving actions and quantify damages and risks to public infrastructures, which is related to insurance estimation. Machine learning, in particular deep learning, has been widely adopted for spatial datasets with promising results. However, straightforward applications of machine learning have found limited success in preserving spatial fairness due to the variation of data distribution, data quantity, and data quality. The goal of this project is to develop a new generation of learning frameworks to explicitly preserve spatial fairness. The results and code will be made freely available and integrated into existing geospatial software. The methods will also be tested for incorporation in existing real systems (crop and water monitoring).”

    • Principal investigator: Xiaowei Jia
    • Co-principal investigators: Sergii Skakun, Yiqun Xie
    • Organization: University of Pittsburgh
    • Award amount: $755,098

    Project description

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Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. PV observability team's mission is to deliver efficient, zero-touch observability solutions that combine log management, tracing, and AI-powered analytics, enabling teams to detect, diagnose, and resolve Prime Video issues at unprecedented speed. We are looking for an Applied Scientist for our London office experienced in generative AI and large models. This is a wide impact role working with development teams across the UK, India, and the US. You will develop and deploy customized models for PV builders needs at scale, and explore emerging techniques that help us make better decisions faster for agentic solutions. This is a hands-on role working with a high performing and high visibility multidisciplinary group of engineers and scientists in the London office, focused on improving the PV builders experience for Prime Video organization. You will have strong technical ability, excellent teamwork and communication skills, and a strong motivation to deliver customer value from your research. Our position offers opportunities to grow your technical and non-technical skills and make a global impact immediately. Key job responsibilities - Develop machine learning algorithms for high-scale recommendations problems - Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement - Collaborate with software engineers to integrate successful experimental results into Prime Video wide processes - Report and share results with the team and wider scientific community by authoring documents that are both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment A day in the life You will lead the design of machine learning models that scale to very large quantities of data across multiple dimensions. You will embody scientific rigor, designing and executing experiments to demonstrate the technical effectiveness and business value of your methods. You will work alongside other scientists and engineering teams to deliver your research into production systems. About the team Our team owns Prime Video observability features for development teams. We consume PBs of data daily which feed into multiple observability features focussed on reducing the customer impact time.
US, CA, Santa Clara
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Data Scientist III Job Location: Santa Clara, California Job Number: AMZ9976173 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. 40 hours / week, 8:00am-5:00pm, Salary Range: $183,000/year to $247,600/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
US, CA, Sunnyvale
We are looking for a Principal Applied Scientist to drive the research and development of real-time multimodal conversational AI. You will operate across two focus areas: advancing foundation models for speech and audio, and building the post-training systems (reward modeling, reinforcement learning) that shape natural, human-like conversational behavior. You will be the expert in your area while contributing across the full model lifecycle — from pre-training and architecture design through post-training alignment and real-time deployment. You will work at the frontier of what's possible in conversational AI, with the compute, data, and runway to pursue problems that few teams in the world have the resources to tackle. As a Principal Scientist, you will set the technical direction for your research area, influence the broader roadmap, and work closely with inference engineers to ensure your models are designed for real-time production deployment from inception. Key job responsibilities Foundation Model Scaling - Build and train large-scale multimodal foundation models for real-time speech and audio generation, from architecture design through production-scale training - Advance the scaling and efficiency of conversational modes, including the relationship between data, model size, and real time performance. - Design model architectures informed by hardware constraints and inference requirements, working with inference engineers to ensure models are servable from inception - Develop training methodologies for multimodal models that jointly process and generate speech, language, and audio in real-time streaming contexts Post-Training & Reinforcement Learning - Design and build reward models and reward functions for speech systems — capturing naturalness, fluency, conversational quality, and real-time responsiveness - Develop and apply reinforcement learning methods to shape conversational behavior — teaching models natural timing, responsiveness, and fluid interaction - Build the post-training pipeline from SFT through RL alignment, optimized for real-time multimodal outputs rather than text-only generation - Design evaluation frameworks that capture the quality dimensions unique to real-time conversation Real-Time Perception & Generation - Advance the team's capabilities in real-time perception - Work at the intersection of model architecture and production constraints to ensure multimodal capabilities function within hard real-time latency budgets
US, WA, Bellevue
The Amazon Fulfillment Technologies (AFT) Science team is looking for an exceptional Applied Scientist, with strong optimization and analytical skills, to develop production solutions for one of the most complex systems in the world: Amazon’s Fulfillment Network. At AFT Science, we design, build and deploy optimization, simulation, and machine learning solutions to power the production systems running at world wide Amazon Fulfillment Centers. We solve a wide range of problems that are encountered in the network, including labor planning and staffing, demand prioritization, pick assignment and scheduling, and flow process optimization. We are tasked to develop innovative, scalable, and reliable science-driven solutions that are beyond the published state of art in order to run frequently (ranging from every few minutes to every few hours per use case) and continuously in our large scale network. Key job responsibilities As an Applied Scientist, you will work with other scientists, software engineers, product managers, and operations leaders to develop scientific solutions and analytics using a variety of tools and observe direct impact to process efficiency and associate experience in the fulfillment network. Key responsibilities include: * Develop an understanding and domain knowledge of operational processes, system architecture and functions, and business requirements * Deep dive into data and code to identify opportunities for continuous improvement and/or disruptive new approach * Develop scalable mathematical models for production systems to derive optimal or near-optimal solutions for existing and new challenges * Create prototypes and simulations for agile experimentation of devised solutions * Advocate technical solutions to business stakeholders, engineering teams, and senior leadership * Partner with engineers to integrate prototypes into production systems * Design experiment to test new or incremental solutions launched in production and build metrics to track performance A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Amazon Fulfillment Technology (AFT) designs, develops and operates the end-to-end fulfillment technology solutions for all Amazon Fulfillment Centers (FC). We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. The AFT Science team has expertise in operations research, optimization, scheduling, planning, simulation, and machine learning. We also have domain expertise in the operational processes within the FCs and their defects. We prioritize advancements that support AFT tech teams and focus areas rather than specific fields of research or individual business partners. We influence each stage of innovation from inception to deployment which includes both developing novel solutions or improving existing approaches. Resulting production systems rely on a diverse set of technologies, our teams therefore invest in multiple specialties as the needs of each focus area evolves.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, OR, Portland
AWS Science of Security is dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for security, privacy, and sovereignty. Key job responsibilities The successful candidate will: * Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. * Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. *Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. * Develop strategic plans to identify fundamentally new solutions for business problems. * Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.