SocialBot Grand Challenge FAQs

Frequently asked questions about the challenge.
General
What is a SocialBot?
In the context of Alexa Prize, a SocialBot is an Alexa skill that can engage customers in a conversation about popular topics such as entertainment, sports, politics, technology, and fashion.
Can I choose to build any kind of conversational bot?
No, this competition focuses solely on SocialBots. Your SocialBot will need to converse about a wide range of popular societal topics and current events, and not only topics of your choosing. You will develop your own technologies relevant to your approach, such as natural language understanding, dialog management, knowledge acquisition, commonsense reasoning, conversational planning, machine learning, natural language generation, etc. Far-field automatic speech recognition (ASR) and text-to-speech (TTS) will be provided by Amazon, along with additional data, models, and tools.
What will my SocialBot do?
Your SocialBot will be an Alexa skill that can converse coherently and engagingly with humans on popular topics and current events. If your SocialBot advances to the pertinent stage of the competition, Alexa users in the U.S. may ask to converse with your SocialBot about topics of interest to them, such as baseball playoffs, celebrity gossip, or scientific breakthroughs. For example:
  • User: Let’s chat about the Mars Mission.
  • SocialBot: There are multiple Mars missions, some public and some private.
  • User: Who do you think will succeed?
  • SocialBot: I think more than one will succeed. The first one to get to Mars will open the doors for others.
  • User: I’d love to go to Mars.
  • SocialBot: Me too. Luckily I can hitch a ride on any computer.
  • User: That’s very funny.
  • SocialBot: The biggest challenge isn’t technology, it’s funding. It will cost $500 billion to send humans to Mars.
Your SocialBot will continue turn-by-turn interaction, starting with a topic the user asked for, until the user chooses to stop. Like an everyday human conversation, the interaction may shift naturally to related topics, as in the above example, but the conversation should remain coherent, relevant, and engaging. Your SocialBot may suggest topics to keep the conversation flowing. The goal is to keep the conversation from deteriorating to the point where the user loses interest.
How will I build my SocialBot?
You will use the Alexa Skills Kit (ASK) to build an Alexa skill, hosted on AWS Lambda, that will create the end-to-end conversational experience for a user. Using the provided APIs, your skill will receive as input the text of the user’s utterance, and produce as output a text sentence that will be spoken to the user. You do not need to tackle ASR (automatic speech recognition) or TTS (text to speech). You will also be provided with the CoBot Toolkit (a conversational bot toolkit), a software development kit that works with ASK and was built specifically for Alexa Prize teams to reduce the involved engineering in setting up a SocialBot and allow teams to focus on the science.


Your skill will need to determine an appropriate response at each turn of the conversation. It will also need to keep up with current news and events using the provided data sources. You may use additional data sources or libraries if you wish, subject to the terms described in the Official Rules.
What is the Alexa Skills Kit (ASK)?
The Alexa Skills Kit (ASK) is a collection of free, self-service APIs, tools, documentation, and code samples that make it fast and easy for you to add skills to Alexa. Your team will use ASK to build, deploy, and test a SocialBot that is capable of conversing with millions of Alexa users.
Competition details
What is the goal of the challenge?
The goal of the SocialBot Grand challenge is to advance several areas of conversational AI including natural language understanding (NLU), context modeling, dialog management, commonsense reasoning, natural language generation (NLG), and knowledge acquisition. The grand challenge objective is to create a SocialBot that converses coherently and engagingly with humans on popular topics for 20 minutes while achieving a user rating of at least 4.0/5.0.
How will winners be selected?
Through various phases of the competition, SocialBots will be evaluated based on feedback from Alexa users and assessment by Amazon.


Following the initial feedback period, SocialBots that have been certified and published will be evaluated on criteria such as the average interaction rating, uptime requirements, and ability to filter offensive content in order to advance to the Semifinals Interaction Period.



During the semifinals interaction period, Alexa customers will evaluate the semifinalist SocialBots. The two SocialBots with the highest Semifinals Interaction Rating Average and up to three more SocialBots selected by Amazon will advance to the finals.



Teams that advance to and complete the Semifinals Interaction Period, regardless of whether they advanced to the Finals Event, will be eligible to compete for Scientific Invention and Innovation Prizes based on the level of scientific invention and innovation demonstrated by each Entrant Team throughout the Competition.



The Teams whose SocialBots attain the three highest Composite Scores during the finals event will be the winners of the Overall Performance Prizes.
Will this competition be judged like a Turing Test?
No. The goal of the Alexa Prize is to create SocialBots that engage in interesting, human-like conversations, not to make them indistinguishable from a human when compared side-by-side. While the SocialBots built for the Alexa Prize will be human-like in some respects, they will be very different in others, and could easily reveal themselves in a Turing Test. For example, SocialBots may have ready access to much more information than a human. Asking the SocialBots to act like a human could diminish the customer experience and hinder the efforts of the participants to build the best SocialBot to further conversational AI.
When and where is the finals event?
The finals event will be held in July 2023 at a location to be determined, with a science invention and innovation presentation review to follow. The competition results will be announced in August 2023.
Can we use other funding to help us participate in this challenge?
Yes, you may use other funding to support your team, subject to the terms described in the Official Rules. External funding must be disclosed to Amazon.
Will Alexa customers be able to engage with our SocialBot?
Your team will be required to submit its SocialBot for certification and publication by the Amazon Alexa team. After certification, you will enter the Internal Amazon Beta Period, where Amazon employees will test your SocialBot and provide feedback. After the Internal Amazon Beta Period, we will allow Alexa users to try your SocialBot and provide feedback to you. Amazon may impose requirements that the SocialBots must meet before they will be made available to Alexa users. Such requirements may include, among other things, a minimum average customer rating, uptime requirements, or the ability to consistently filter offensive content.
Which Alexa users will be able to interact with the SocialBots, and what languages must they support?
SocialBots will be made available to Alexa users in the United States or who select the United States as their preferred marketplace. Your team must build its SocialBot using U.S. English.
Will we publish our research from the Alexa Prize?
Yes. Publishing research papers as an outcome of your work on Alexa Prize is required for all teams participating in the competition, although teams may not publish Amazon confidential information, as described in the Official Rules. The Alexa Prize requires all teams to submit a technical paper for the Alexa Prize proceedings. Your SocialBot will not be selected for the finals if your team does not submit a technical paper for Alexa Prize proceedings. Papers will be published online at the end of the competition and made publicly available.

Teams may also publish research papers in third-party publications and conferences, as long as all papers are provided to Amazon for review at least two weeks before the submission deadlines and no research papers are published before the Alexa Prize proceedings are published, unless Amazon approves otherwise in writing.
Who will own the intellectual property rights in my submission?
You will retain ownership over your SocialBot. Amazon will have a non-exclusive license to any technology or software you develop in connection with the competition. See the Official Rules for details.
Eligibility
Who can apply to participate?
The Alexa Prize is open to full-time students enrolled in an accredited university, with the exception of universities in Cuba, Iran, Syria, North Korea, Sudan, the region of Crimea, and where prohibited by law (see Official Rules). Proof of enrollment will be required to participate.
Can I participate if I don’t attend a university?
No. The Alexa Prize is open only to full-time enrolled university students.
Do I need to be enrolled in a university program throughout my participation in the competition?
All participating team members must remain full-time students in good standing at their university while participating in the competition.
Do I need to be a certain age?
Participants must be at or above the age of majority in the country, state, province, or jurisdiction of residence at the time of entry.
Can I enroll if a family member is an Amazon employee?
Immediate family members and household members of Amazon employees, directors, and contractors are not eligible to participate. See Official Rules for additional restrictions.
Teams
How many teams will be selected to participate?
All applications will be reviewed and evaluated by Amazon. Up to ten teams will be selected and sponsored by Amazon. All teams will receive a $250,000 grant intended to support two full-time students and a month of faculty time, free Alexa devices, and free AWS hosting including access to CPU and GPU based machines, SQL and NoSQL databases, and object storage. See Official Rules for details.
How many team members can our team have?
There is no minimum or maximum number of team members. All team members must be enrolled in their university throughout their participation. All teams will receive a $250,000 grant regardless of how many members are on the team. We recommend a team with four to six students with diverse fields of study or areas of expertise.
Can students from different universities be on the same team?
No. Teams must be comprised of students attending the same university.
Can one university have more than one team?
Yes, universities may have more than one team. Multiple teams cannot have the same faculty advisor.
Can I participate on two separate teams?
No. You can only be a part of one team for the duration of the competition.
Can undergraduate and graduate students work together?
Yes, teams may be comprised of undergraduate and graduate students.
Do I need a faculty advisor?
All teams must nominate a faculty advisor and include the faculty advisor’s consent in the applications.
What is the role of the faculty advisor?
Faculty advisors will advise students on technical directions and be a sounding board for new ideas, similar to a graduate school advisor. They will also act as the official representative from the university for this competition.
Can we add or remove team members during the competition?
During the competition, there will be a period of time during which faculty advisors may request to remove or add members to the team, subject to approval by Amazon. See Official Rules for details.
Can we discuss our SocialBot with faculty or students who aren’t on our team?
Only team members may work on their SocialBots. However, the faculty advisor and other students and faculty members at your university may provide support and advice to your team and may co-author technical publications and research papers.
Application process
How do we apply?
Begin the application via YouNoodle.
What do we need to apply?
Once you have selected your team members, team leader, and faculty sponsor, you are ready to begin the application process.
Do all team members have to apply?
Each team must have a team lead, who should submit only one application on behalf of the whole team. Your application must include all of your team members’ information.
Is there an application fee?
There is no application fee.
How will teams be selected to participate?
All applications will be reviewed. Teams will be selected by Amazon based on the following criteria: (1) the potential scientific contribution to the field; (2) the technical merit of the approach; (3) the novelty of the idea; and (4) an assessment of the team’s ability to execute against their plan. Please be sure to provide enough detail in your application to enable evaluation of your proposal.
Prizes
What are the prizes for winning the competition?
Overall Performance Prize: For the three teams that build the SocialBot with the highest overall performance, the first-place team will win $250,000, the second-place team will win $50,000, and the third-place team will win $25,000. These prizes will be paid directly to the students on each winning team.


Scientific Invention and Innovation Prize: For the three teams that demonstrate the most scientific invention and innovation throughout the competition, the first-place team will win $250,000, the second-place team will win $50,000, and the third-place team will win $25,000. These prizes will be paid directly to the students on each winning team.



Grand Prize: If and only if the SocialBot of the team that wins the first-place Overall Performance Prize also achieves the grand challenge of conversing coherently and engagingly with humans for 20 minutes in at least two-thirds of its conversations at the finals event and achieves a 4.0 or higher composite score, that team’s university will be awarded a $1 million research grant.



See Official Rules for details.
Do we get a stipend and devices to participate in the Alexa Prize?
Up to ten teams will be sponsored to participate in the competition. Each sponsored team’s university will receive a $250,000 research grant to help fund the team’s participation.


The sponsorship includes Alexa-enabled devices, free AWS services to support the development of the team’s SocialBot, and support from the Alexa Prize team.
How can the grant be spent?
The grant is intended to support two full-time students for the duration of the competition and one month of the faculty advisor’s salary. No more than 35% of the research grant may be allocated to administrative fees. If your team would like to use the funds in another manner, your faculty advisor must receive approval from Amazon before doing so.
How will the prizes be distributed among a team?
Each Overall Performance Prize and the Scientific Invention and Innovation Prize will be distributed equally among the members of each winning team.
Timeline
What are the key milestones of the competition?
Teams must submit their applications by October 5, 2022. Teams selected to participate in the competition will be notified in October of November 2022. The competition will run from about November 2022 through August 2023. See Official Rules for details.

Latest news

The latest updates, stories, and more about Alexa Prize.
  • Behnam Hedayatnia
    March 5, 2019
    The 2018 Alexa Prize featured eight student teams from four countries, each of which adopted distinctive approaches to some of the central technical questions in conversational AI. We survey those approaches in a paper we released late last year, and the teams themselves go into even greater detail in the papers they submitted to the latest Alexa Prize Proceedings. Here, we touch on just a few of the teams’ innovations.
  • Anushree Venkatesh
    February 27, 2019
    To ensure that Alexa Prize contestants can concentrate on dialogue systems — the core technology of socialbots — Amazon scientists and engineers built a set of machine learning modules that handle fundamental conversational tasks and a development environment that lets contestants easily mix and match existing modules with those of their own design.
US, NY, New York
The PXT (People Experience and Technology) AMX Research is seeking a highly skilled and motivated Research Scientist to join our team. You will be leading manager experience research space to support the PXT talent evaluation/talent management initiatives. If you enjoy innovating, thinking big and want to contribute directly to the success of a growing team, you may be a prime candidate for this position. Key job responsibilities Design experiments, test hypotheses, and build actionable models Conduct quantitative analyses of talent management data and trends Conduct qualitative data collection and analysis Partner closely and drive effective collaborations across multi-disciplinary research and product teams Consult on appropriate analytic methodologies and scope research requests
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US, MA, N.reading
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As an Applied Scientist in Robot Perception, you will be at the forefront of this transformation. You will develop and deploy state-of-the-art perception algorithms that enable robots to truly understand and interact with the physical world — bridging the gap between theoretical research and real-world impact. Bringing deep expertise in Computer Vision and a nuanced understanding of the capabilities and limitations of modern Vision-Language Models (VLMs), you will innovate boldly and push the boundaries of what's possible. Our vision for the Perception layer is ambitious: to enable seamless, intelligent interaction between the user, the robot, and its environment. This is a rare opportunity to work at the intersection of deep learning, large language models, and robotics — contributing to research that doesn't just advance the field, but reshapes it. You will collaborate with world-class teams pioneering breakthroughs in dexterous manipulation, locomotion, and human-robot interaction, all at an unprecedented scale. Join us in building intelligent robotic systems that will define the future of automation and human-robot collaboration. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Contribute to research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Contribute to technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team
US, WA, Bellevue
Do you want to join an innovative team applying machine learning, advanced optimization techniques, and Large Language Models (LLMs) to transform the delivery of heavy and bulky items for Amazon customers? Are you excited about working with large-scale operational data and developing models that solve real-world logistics and fulfillment challenges? If so, the Amazon Extra Large (AMXL) Science team may be the right fit for you. AMXL is Amazon's specialized business for delivering heavy and bulky items, including appliances, furniture, fitness equipment, and mattresses, with a premium customer experience that includes room-of-choice delivery, at-home installations, and assembly services. We are seeking an Applied Scientist to help develop scalable machine learning and optimization solutions that improve delivery efficiency, capacity planning, network design, and customer experience across our rapidly growing network. In this role, you will partner with senior scientists and engineers to translate complex operational problems into data-driven solutions, build and evaluate models, and contribute to next-generation fulfillment and logistics systems. Key job responsibilities Apply machine learning, statistical techniques, time series modeling, and operations research to build and improve models for delivery routing, capacity planning, demand forecasting, workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to identify efficiency patterns, bottlenecks, and emerging trends across the AMXL network Develop, validate, and deploy innovative models under the guidance of senior scientists to improve cost-to-serve and customer experience Experiment with emerging technologies, including Generative AI and LLMs, to enhance automation, scheduling, and operational decision-making Collaborate closely with software engineers to implement models in real-time production systems Partner with operations, product, and business teams to translate operational insights into actionable improvements Build scalable, automated pipelines for data analysis, model training, and validation Monitor model performance and provide clear reporting on key operational and business metrics Research and prototype new modeling approaches to improve system performance and delivery quality A day in the life You will be working within a dynamic, diverse, and supportive group of scientists who share your passion for innovation and excellence in logistics and fulfillment science. You will work closely with business partners, operations teams, and engineering teams to create end-to-end scalable machine learning solutions that address real-world challenges across AMXL's heavy and bulky delivery network, including demand forecasting, capacity planning, routing optimization, and customer experience improvement. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation in production systems. You will also provide clear and compelling reports on your solutions to both technical and non-technical stakeholders, and contribute to the ongoing innovation and knowledge-sharing that are central to the team's success. About the team The AMXL (Amazon Extra Large) Worldwide Science team is a multidisciplinary organization of data scientists, applied scientists, and product managers dedicated to solving some of the most complex supply chain and logistics challenges in Amazon's heavy bulky business. The team's mission is to leverage advanced analytics, machine learning, and optimization science to drive measurable improvements across the AMXL end-to-end supply chain — from inbound fulfillment and middle-mile transportation to last-mile delivery of heavy and bulky items. The science team transforms complex operational data into actionable intelligence that directly impacts customer experience, cost efficiency, and delivery performance at a worldwide scale.
US, WA, Seattle
Amazon's Worldwide Pricing & Promotions organization is seeking a strong Applied Scientist to help solve complex business problems involving promotional strategies at a global scale. This Applied Scientist will operate in a team of other scientists and economists. Our team applies causal inference, statistics, machine learning, forecasting, optimization, economics, and experimentation to drive actionable insights and to improve strategic business decision-making. This is an individual contributor role that requires collaboration across teams and functions to solve core business problems for the company around setting promotional strategies. The work is part of significant scientific investments in promotions intelligence systems that forecast customer demand and optimize promotions strategies across different surfaces. Key job responsibilities * Invent or adapt new scientific approaches, models, or algorithms inspired and driven by customers' needs and benefits * Produce research papers and reports that have the same level of correctness, scholarship, usefulness, completeness, depth, rigor, and originality as a top-tier external publication * Implement solutions that will be deployed into production or directly support production systems * Write clear, useful documentation describing algorithms and design choices in your components to make it possible for others to understand and reproduce your work * Contribute to operational excellence in the team's deliverable * Analyze the performance of your methods and models to understand the gaps, and iteratively propose solutions to improve * Champion the adoption of scientific advancements in the team * Help new teammates ramp up and understand who our customers are, what their needs are, how the team's solutions work, and how scientific components fit in those solutions A day in the life As an Applied Scientist on the WW Promotions Science team, you invent or adapt new scientific approaches, models, or algorithms to solve real-world business problems. Your work uses the latest (or the most appropriate) techniques from academic literature. You work semi-autonomously to successfully deliver solutions that are consistently of high quality (efficient, reproducible, testable code). You work collaboratively with teammates, partners, and stakeholders. You recognize discordant views and take part in constructive dialogue to resolve them. You adopt and identify opportunities to refine mechanisms to raise the general scientific knowledge in the team. About the team The WW Promotions Science team is responsible for driving scientific innovation to support pricing and promotions programs across Amazon's businesses. We specialize in experimental and observational causal methods, forecasting, and optimization. We apply these tools to drive business decision making at scale, leading to launch decisions of new pricing algorithms and new promotion strategies, understanding short- and long-term value of different programs, and the prioritization of budget allocations. We also develop models to set optimal prices and promotions, and define innovative price guardrails and incentives to optimize for long-term program health.
US, CA, Pasadena
The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Quantum Research Scientist in the Processor Test and Measurement group. You will join a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and hardware and software engineers working at the forefront of quantum computing. You should have a deep and broad knowledge of experimental measurement techniques. Candidates with a track record of original scientific contributions will be preferred. We are looking for candidates with strong engineering principles, resourcefulness and a bias for action, superior problem solving, and excellent communication skills. Working effectively within a team environment is essential. As a research scientist you will be expected to work on new ideas and stay abreast of the field of experimental quantum computation. Key job responsibilities We are looking to hire a Research Scientist to develop and test novel calibration and optimization tools for Quantum Error Correction on large scale quantum processors. You will be on a team of engineers and scientists at the frontier of quantum processor control and error correction. You are expected to take part in high-impact research projects that intersect with our engineering roadmap. We are looking for candidates with strong engineering principles and resourcefulness. Organization and communication skills are essential. A day in the life About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
IN, KA, Bengaluru
Alexa+ is Amazon’s next-generation, AI-powered assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. The Trust CX Innovations team is looking for an Applied Scientist with strong background in Generative AI space to build solutions that help in upholding customer trust for Alexa+. As an Applied Scientist in Trust CX innovations, you will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. You'll lead research in trust-preserving machine learning techniques. We are working on revolutionizing the way Amazonians work and collaborate. You will help us achieve new heights of productivity through the power of advanced generative AI technologies. Key job responsibilities - Lead research initiatives in generative AI, focusing on LLMs, multimodal models, and frontier AI capabilities - Develop innovative approaches for model optimization, including prompt engineering, few-shot learning, and efficient fine-tuning - Pioneer new methods for AI safety, alignment, and responsible AI development - Design and execute sophisticated experiments to evaluate model performance and behavior - Lead the development of production-ready AI solutions that scale efficiently - Collaborate with product teams to translate research innovations into practical applications - Guide engineering teams in implementing AI models and systems at scale - Author technical papers for top-tier conferences - File patents for novel AI technologies and applications A day in the life You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our trust-preserving experiences. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership. About the team Who We Are: Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering and customer-centric design. Our Mission: To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust.
US, WA, Seattle
Advertising is a complex, multi-sided market with many technologies at play within the industry. The industry is rapidly growing and evolving as viewers are shifting from traditional TV viewing to streaming video and publishers are increasingly adding video content to their online experiences. Amazon’s video advertising is a rising competitor in this industry. Amazon’s service has differentiated assets in our customer & audience insights, exclusive video content, and associated inventory that position us well as an end-to-end service for advertisers and agencies. We are innovating at the intersection of advertising, e-commerce, and entertainment. Amazon Publisher Monetization (APM) is looking for a a passionate and experienced scientist who is adept at a variety of skills; especially in generative AI, computer vision, and large language models that will accelerate our plans to maximize yield via AI-driven contextual targeting, Ads syndication and more. The ideal candidate will be an inventor at heart, they will provide science expertise, rapidly prototype, iterate, and launch, foster the spirit of collaboration and innovation within our larger sister teams and their scientists, and execute against a compelling product roadmap designed to bring AI-led science innovation to solve one of the most challenging problems in advertising. Key job responsibilities This role is focused on shaping our approach to the solving the trifecta of advertising - serving the right ad to the right viewer at the right moment - delivering engaging ads for viewers, improved performance for advertisers, and maximizing the yield of our supply inventory. Responsibilities include: * Partner deeply with Product and Engineering to develop AI-based solutions to generating contextual signals across both video (VOD and Live) and display ads. * Drive end-to-end applied science projects that have a high degree of ambiguity, scale, complexity. * Provide technical/science leadership related to computer vision, large language models and contextual targeting. * Research new and innovative machine learning approaches. * Partner with Applied Scientists across the broader org to make the most of prior art and contribute back to this community the innovation that you come up with.
IN, KA, Bengaluru
Alexa International is looking for passionate, talented, and inventive Senior Applied Scientists to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. Senior applied scientists will drive cross-team scientific strategy, influence partner teams, and deliver solutions that have broad impact across Alexa's international products and services. Key job responsibilities As a Applied Scientist with II the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs, particularly delivering industry-leading scientific research and applied AI for multi-lingual applications — a challenging area for the industry globally. Your work will directly impact our global customers in the form of products and services that support Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in text, speech, and vision domains. The ideal candidate possesses a solid understanding of machine learning, speech and/or natural language processing, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environment, like to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and are able to influence and align multiple teams around a shared scientific vision. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Fine-tune/post-train LLMs using advanced and innovative techniques like SFT, DPO, Reinforcement Learning (RLHF and RLAIF) for supporting model performance specific to a customer’s location and language. * Quickly experiment and set up experimentation framework for agile model and data analysis or A/B testing. * Contribute through industry-first research to drive innovation forward. * Drive cross-team scientific strategy and influence partner teams on LLM evaluation frameworks, post-training methodologies, and best practices for international speech and language systems. * Lead end-to-end delivery of scientifically complex solutions from research to production, including reusable science components and services that resolve architecture deficiencies across teams. * Serve as a scientific thought leader, communicating solutions clearly to partners, stakeholders, and senior leadership. * Actively mentor junior scientists and contribute to the broader internal and external scientific community through publications and community engagement.
US, NY, New York
The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through novel generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace ecosystem. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an applied scientist on our team, you will * Develop AI solutions for Sponsored Products and Brands advertiser and shopper experiences powered by video. You will build recommendation systems that leverage computer vision to develop and improve video performance and outcomes * You invent and design new solutions for scientifically-complex problem areas and/or opportunities in new business initiatives. * You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. You take ownership of these components, providing a system-wide view and design guidance. These systems or solutions can be brand new or evolve from existing ones. * Define a long-term science vision and roadmap for our Sponsored Products and Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses; * Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Stay up-to-date with advancements and the latest modeling techniques in the field About the team The Sponsored Videos team is responsible for the design, development, and implementation of Sponsored Products and Sponsored Brands Video experiences worldwide. We design and launch video based experiences, aiming to delight shoppers and advertisers worldwide.