SocialBot Grand Challenge FAQs

Frequently asked questions about the challenge.
General
What is a SocialBot?
In the context of Alexa Prize, a SocialBot is an Alexa skill that can engage customers in a conversation about popular topics such as entertainment, sports, politics, technology, and fashion.
Can I choose to build any kind of conversational bot?
No, this competition focuses solely on SocialBots. Your SocialBot will need to converse about a wide range of popular societal topics and current events, and not only topics of your choosing. You will develop your own technologies relevant to your approach, such as natural language understanding, dialog management, knowledge acquisition, commonsense reasoning, conversational planning, machine learning, natural language generation, etc. Far-field automatic speech recognition (ASR) and text-to-speech (TTS) will be provided by Amazon, along with additional data, models, and tools.
What will my SocialBot do?
Your SocialBot will be an Alexa skill that can converse coherently and engagingly with humans on popular topics and current events. If your SocialBot advances to the pertinent stage of the competition, Alexa users in the U.S. may ask to converse with your SocialBot about topics of interest to them, such as baseball playoffs, celebrity gossip, or scientific breakthroughs. For example:
  • User: Let’s chat about the Mars Mission.
  • SocialBot: There are multiple Mars missions, some public and some private.
  • User: Who do you think will succeed?
  • SocialBot: I think more than one will succeed. The first one to get to Mars will open the doors for others.
  • User: I’d love to go to Mars.
  • SocialBot: Me too. Luckily I can hitch a ride on any computer.
  • User: That’s very funny.
  • SocialBot: The biggest challenge isn’t technology, it’s funding. It will cost $500 billion to send humans to Mars.
Your SocialBot will continue turn-by-turn interaction, starting with a topic the user asked for, until the user chooses to stop. Like an everyday human conversation, the interaction may shift naturally to related topics, as in the above example, but the conversation should remain coherent, relevant, and engaging. Your SocialBot may suggest topics to keep the conversation flowing. The goal is to keep the conversation from deteriorating to the point where the user loses interest.
How will I build my SocialBot?
You will use the Alexa Skills Kit (ASK) to build an Alexa skill, hosted on AWS Lambda, that will create the end-to-end conversational experience for a user. Using the provided APIs, your skill will receive as input the text of the user’s utterance, and produce as output a text sentence that will be spoken to the user. You do not need to tackle ASR (automatic speech recognition) or TTS (text to speech). You will also be provided with the CoBot Toolkit (a conversational bot toolkit), a software development kit that works with ASK and was built specifically for Alexa Prize teams to reduce the involved engineering in setting up a SocialBot and allow teams to focus on the science.


Your skill will need to determine an appropriate response at each turn of the conversation. It will also need to keep up with current news and events using the provided data sources. You may use additional data sources or libraries if you wish, subject to the terms described in the Official Rules.
What is the Alexa Skills Kit (ASK)?
The Alexa Skills Kit (ASK) is a collection of free, self-service APIs, tools, documentation, and code samples that make it fast and easy for you to add skills to Alexa. Your team will use ASK to build, deploy, and test a SocialBot that is capable of conversing with millions of Alexa users.
Competition details
What is the goal of the challenge?
The goal of the SocialBot Grand challenge is to advance several areas of conversational AI including natural language understanding (NLU), context modeling, dialog management, commonsense reasoning, natural language generation (NLG), and knowledge acquisition. The grand challenge objective is to create a SocialBot that converses coherently and engagingly with humans on popular topics for 20 minutes while achieving a user rating of at least 4.0/5.0.
How will winners be selected?
Through various phases of the competition, SocialBots will be evaluated based on feedback from Alexa users and assessment by Amazon.


Following the initial feedback period, SocialBots that have been certified and published will be evaluated on criteria such as the average interaction rating, uptime requirements, and ability to filter offensive content in order to advance to the Semifinals Interaction Period.



During the semifinals interaction period, Alexa customers will evaluate the semifinalist SocialBots. The two SocialBots with the highest Semifinals Interaction Rating Average and up to three more SocialBots selected by Amazon will advance to the finals.



Teams that advance to and complete the Semifinals Interaction Period, regardless of whether they advanced to the Finals Event, will be eligible to compete for Scientific Invention and Innovation Prizes based on the level of scientific invention and innovation demonstrated by each Entrant Team throughout the Competition.



The Teams whose SocialBots attain the three highest Composite Scores during the finals event will be the winners of the Overall Performance Prizes.
Will this competition be judged like a Turing Test?
No. The goal of the Alexa Prize is to create SocialBots that engage in interesting, human-like conversations, not to make them indistinguishable from a human when compared side-by-side. While the SocialBots built for the Alexa Prize will be human-like in some respects, they will be very different in others, and could easily reveal themselves in a Turing Test. For example, SocialBots may have ready access to much more information than a human. Asking the SocialBots to act like a human could diminish the customer experience and hinder the efforts of the participants to build the best SocialBot to further conversational AI.
When and where is the finals event?
The finals event will be held in July 2023 at a location to be determined, with a science invention and innovation presentation review to follow. The competition results will be announced in August 2023.
Can we use other funding to help us participate in this challenge?
Yes, you may use other funding to support your team, subject to the terms described in the Official Rules. External funding must be disclosed to Amazon.
Will Alexa customers be able to engage with our SocialBot?
Your team will be required to submit its SocialBot for certification and publication by the Amazon Alexa team. After certification, you will enter the Internal Amazon Beta Period, where Amazon employees will test your SocialBot and provide feedback. After the Internal Amazon Beta Period, we will allow Alexa users to try your SocialBot and provide feedback to you. Amazon may impose requirements that the SocialBots must meet before they will be made available to Alexa users. Such requirements may include, among other things, a minimum average customer rating, uptime requirements, or the ability to consistently filter offensive content.
Which Alexa users will be able to interact with the SocialBots, and what languages must they support?
SocialBots will be made available to Alexa users in the United States or who select the United States as their preferred marketplace. Your team must build its SocialBot using U.S. English.
Will we publish our research from the Alexa Prize?
Yes. Publishing research papers as an outcome of your work on Alexa Prize is required for all teams participating in the competition, although teams may not publish Amazon confidential information, as described in the Official Rules. The Alexa Prize requires all teams to submit a technical paper for the Alexa Prize proceedings. Your SocialBot will not be selected for the finals if your team does not submit a technical paper for Alexa Prize proceedings. Papers will be published online at the end of the competition and made publicly available.

Teams may also publish research papers in third-party publications and conferences, as long as all papers are provided to Amazon for review at least two weeks before the submission deadlines and no research papers are published before the Alexa Prize proceedings are published, unless Amazon approves otherwise in writing.
Who will own the intellectual property rights in my submission?
You will retain ownership over your SocialBot. Amazon will have a non-exclusive license to any technology or software you develop in connection with the competition. See the Official Rules for details.
Eligibility
Who can apply to participate?
The Alexa Prize is open to full-time students enrolled in an accredited university, with the exception of universities in Cuba, Iran, Syria, North Korea, Sudan, the region of Crimea, and where prohibited by law (see Official Rules). Proof of enrollment will be required to participate.
Can I participate if I don’t attend a university?
No. The Alexa Prize is open only to full-time enrolled university students.
Do I need to be enrolled in a university program throughout my participation in the competition?
All participating team members must remain full-time students in good standing at their university while participating in the competition.
Do I need to be a certain age?
Participants must be at or above the age of majority in the country, state, province, or jurisdiction of residence at the time of entry.
Can I enroll if a family member is an Amazon employee?
Immediate family members and household members of Amazon employees, directors, and contractors are not eligible to participate. See Official Rules for additional restrictions.
Teams
How many teams will be selected to participate?
All applications will be reviewed and evaluated by Amazon. Up to ten teams will be selected and sponsored by Amazon. All teams will receive a $250,000 grant intended to support two full-time students and a month of faculty time, free Alexa devices, and free AWS hosting including access to CPU and GPU based machines, SQL and NoSQL databases, and object storage. See Official Rules for details.
How many team members can our team have?
There is no minimum or maximum number of team members. All team members must be enrolled in their university throughout their participation. All teams will receive a $250,000 grant regardless of how many members are on the team. We recommend a team with four to six students with diverse fields of study or areas of expertise.
Can students from different universities be on the same team?
No. Teams must be comprised of students attending the same university.
Can one university have more than one team?
Yes, universities may have more than one team. Multiple teams cannot have the same faculty advisor.
Can I participate on two separate teams?
No. You can only be a part of one team for the duration of the competition.
Can undergraduate and graduate students work together?
Yes, teams may be comprised of undergraduate and graduate students.
Do I need a faculty advisor?
All teams must nominate a faculty advisor and include the faculty advisor’s consent in the applications.
What is the role of the faculty advisor?
Faculty advisors will advise students on technical directions and be a sounding board for new ideas, similar to a graduate school advisor. They will also act as the official representative from the university for this competition.
Can we add or remove team members during the competition?
During the competition, there will be a period of time during which faculty advisors may request to remove or add members to the team, subject to approval by Amazon. See Official Rules for details.
Can we discuss our SocialBot with faculty or students who aren’t on our team?
Only team members may work on their SocialBots. However, the faculty advisor and other students and faculty members at your university may provide support and advice to your team and may co-author technical publications and research papers.
Application process
How do we apply?
Begin the application via YouNoodle.
What do we need to apply?
Once you have selected your team members, team leader, and faculty sponsor, you are ready to begin the application process.
Do all team members have to apply?
Each team must have a team lead, who should submit only one application on behalf of the whole team. Your application must include all of your team members’ information.
Is there an application fee?
There is no application fee.
How will teams be selected to participate?
All applications will be reviewed. Teams will be selected by Amazon based on the following criteria: (1) the potential scientific contribution to the field; (2) the technical merit of the approach; (3) the novelty of the idea; and (4) an assessment of the team’s ability to execute against their plan. Please be sure to provide enough detail in your application to enable evaluation of your proposal.
Prizes
What are the prizes for winning the competition?
Overall Performance Prize: For the three teams that build the SocialBot with the highest overall performance, the first-place team will win $250,000, the second-place team will win $50,000, and the third-place team will win $25,000. These prizes will be paid directly to the students on each winning team.


Scientific Invention and Innovation Prize: For the three teams that demonstrate the most scientific invention and innovation throughout the competition, the first-place team will win $250,000, the second-place team will win $50,000, and the third-place team will win $25,000. These prizes will be paid directly to the students on each winning team.



Grand Prize: If and only if the SocialBot of the team that wins the first-place Overall Performance Prize also achieves the grand challenge of conversing coherently and engagingly with humans for 20 minutes in at least two-thirds of its conversations at the finals event and achieves a 4.0 or higher composite score, that team’s university will be awarded a $1 million research grant.



See Official Rules for details.
Do we get a stipend and devices to participate in the Alexa Prize?
Up to ten teams will be sponsored to participate in the competition. Each sponsored team’s university will receive a $250,000 research grant to help fund the team’s participation.


The sponsorship includes Alexa-enabled devices, free AWS services to support the development of the team’s SocialBot, and support from the Alexa Prize team.
How can the grant be spent?
The grant is intended to support two full-time students for the duration of the competition and one month of the faculty advisor’s salary. No more than 35% of the research grant may be allocated to administrative fees. If your team would like to use the funds in another manner, your faculty advisor must receive approval from Amazon before doing so.
How will the prizes be distributed among a team?
Each Overall Performance Prize and the Scientific Invention and Innovation Prize will be distributed equally among the members of each winning team.
Timeline
What are the key milestones of the competition?
Teams must submit their applications by October 5, 2022. Teams selected to participate in the competition will be notified in October of November 2022. The competition will run from about November 2022 through August 2023. See Official Rules for details.

Latest news

The latest updates, stories, and more about Alexa Prize.
  • Behnam Hedayatnia
    March 5, 2019
    The 2018 Alexa Prize featured eight student teams from four countries, each of which adopted distinctive approaches to some of the central technical questions in conversational AI. We survey those approaches in a paper we released late last year, and the teams themselves go into even greater detail in the papers they submitted to the latest Alexa Prize Proceedings. Here, we touch on just a few of the teams’ innovations.
  • Anushree Venkatesh
    February 27, 2019
    To ensure that Alexa Prize contestants can concentrate on dialogue systems — the core technology of socialbots — Amazon scientists and engineers built a set of machine learning modules that handle fundamental conversational tasks and a development environment that lets contestants easily mix and match existing modules with those of their own design.
US, VA, Arlington
How do you measure what makes a great leader? How do you evaluate a development program when outcomes take years to materialize and clean experimental conditions are rarely available? How do you take a scientific methodology that a researcher validated carefully in one context and turn it into a system that any HR team across a company of over a million employees can run on their own? These are the kinds of questions the Senior Talent and Transformation Science team works on inside Amazon's People eXperience and Technology organization, and they are questions that matter: the systems this team builds shape how Amazon identifies, develops, and invests in its most senior leaders. As an Applied Scientist on this team you are the person who closes the gap between a validated scientific methodology and a system that runs in production without a scientist standing next to it. The architectural decisions about how scientific methods get encoded into software, the engineering quality bar for the code that implements them, and the reliability of the pipelines that other teams depend on are yours to own. You will work alongside Senior and Principal Research Scientists, an Amazon Scholar, Product Management, and a Senior Applied Scientist who bring deep expertise in behavioral science, psychometrics, and causal inference, and you will be the driving force behind turning that expertise into working, deployable systems for our Amazon executives. The problems you will be building for are genuinely hard and largely unsolved. Scoring a simulation-based leadership assessment with an LLM requires both measurement rigor and a production system that behaves consistently at scale. Estimating the effect of a talent program on leader outcomes requires both a defensible identification strategy and an analytical pipeline someone else can run and trust. Building a self-serve tool that lets a PXT team evaluate a new feature without calling a scientist requires both sound methodology and software that is robust enough to operate without expert supervision. If you want to do work that is technically demanding, scientifically cutting edge, and consequential for real leaders in a large organization, this is that role. Key job responsibilities • Own the production implementation of the team's scientific systems from end to end. When the team validates a new assessment methodology, evaluation framework, or causal identification strategy, you are the scientist who translates it into code that runs reliably, scales, and does not require a scientist standing next to it to operate. • Make the architectural and tooling decisions that determine how scientific methods get encoded into software on this team, choosing abstractions, data structures, and system designs that make the team's scientific components testable, maintainable, and extensible over time. • Define and hold the engineering quality bar for scientific code across the team, establishing and modeling best practices for testing, documentation, reproducibility, and peer review of code in a research team that does not have dedicated software development engineers. • Build the LLM-powered pipelines that operationalize the team's people science, including prompt orchestration, retrieval grounding, automated scoring, and LLM-as-judge evaluation harnesses, writing the implementation yourself and owning the quality and reliability of those systems once deployed. • Extend and adapt scientific techniques at the product level when established approaches fall short. When scoring a simulation-based assessment, estimating a program effect under unusual identification constraints, or evaluating a novel AI feature requires a methodological contribution that does not yet exist, you devise and implement that solution. • Partner with the Research Scientists during methodology design to surface implementation feasibility and trade-offs early, contributing your own scientific judgment on what can be built rigorously within real production constraints before design decisions become expensive to reverse. • Build reusable scientific components, services, and templates that encode methodology once and allow downstream teams to run it without scientist involvement, making the team's research operational infrastructure rather than a bespoke consulting engagement. • Contribute to the design and execution of quasi-experimental evaluations of people programs, owning the analytical implementation and the code pipelines that produce defensible causal evidence from observational and field data. • Mentor scientists on the team on software engineering practices and applied implementation, and participate actively in peer review of experiment designs, analytical approaches, and scientific code written by others. • Communicate implementation trade-offs and system design decisions clearly to product and HR partners in written documents that connect technical choices to business outcomes. A day in the life Your day is anchored in building and testing. You might spend the morning working through a thorny implementation problem, figuring out how to encode a psychometric scoring model into a pipeline that holds up under the messiness of real production data, debugging an LLM evaluation harness that is behaving inconsistently across assessment scenarios, or refactoring a causal estimation component so that another team can run it without calling you first. In the afternoon a Research Scientist might pull you into a methodology design conversation, and your job in that room is not just to follow along but to push back on approaches that would be difficult or brittle to implement, and to propose alternatives that preserve scientific rigor while actually being buildable. You might then shift to reviewing a colleague's code, writing documentation that makes a deployed pipeline understandable to someone who was not in the room when it was designed, or working through a data pipeline problem that is blocking the team's ability to evaluate a new product feature. At the end of most days something that was not working is now working, and the science the team does is a little more durable and a little more independent of any one person than it was in the morning.
US, CA, Culver City
Prime Video is an industry leading, high-growth business and a critical driver of Amazon Prime subscriptions, which contributes to customer loyalty and lifetime value. Prime Video is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of videos. In addition, Prime Video offers a variety of live sport streaming services in multiple locales. The Prime Video Economist team is looking for an Economist to support PV content valuation. As an economist focusing on Prime Video, you will be responsible for understanding the value that the business creates for our customers and to develop new, disruptive innovations to grow global Prime Video usage and customer value. This role requires an individual with strong quantitative modeling skills and the ability to apply statistical/machine learning, structural models, and experimental design methods to large amount of individual level data. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Key job responsibilities The candidate's responsibilities will include: - Build scalable analytic solutions using state of the art tools based on large datasets - Build causal inference models, conduct statistical/machine learning analyses, or design experiments to measure the value of the business and its many features - Partner closely with Business, Finance, Science, and Tech partners to build prototypes and implement production solutions - Independently identify new opportunities for leveraging economic insights and models in the Video business - Develop and execute product workplans from concept, prototype to production incorporating feedback from customers, scientists and business leaders - Write both technical white papers and business-facing documents to clearly explain complex technical concepts to audiences with diverse business/scientific backgrounds
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, CA, San Francisco
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As a Scientist in Robot Navigation, you will be at the forefront of this transformation — architecting and delivering navigation systems that are intelligent, safe, and scalable. You will bring deep expertise in learning-based planning and control, a strong understanding of foundation models and their application to embodied agents, and as well as have in-depth understanding of control-theoretic approaches such as model predictive control (MPC)-based trajectory planning. You will develop navigation solutions that seamlessly blend data-driven intelligence with principled control-theoretic guarantees. Our vision is bold: to build navigation systems that allow robots to move fluidly and safely through dynamic environments — understanding context, anticipating change, and adapting in real time. You will lead research that bridges the gap between cutting-edge academic advances and production grade deployment, collaborating with world-class teams pushing the boundaries of robotic autonomy, manipulation, and human-robot interaction. Join us in building the next generation of intelligent navigation systems that will define the future of autonomous robotics at scale. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Lead research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Mentor junior scientists and engineers; contribute to a culture of technical excellence - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team Our team is a group is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
IN, KA, Bengaluru
Every product a customer returns is a moment where Amazon either recovers value or writes it off — and India's ReCommerce business is on a multi-million-dollar mission to recover more of it, more intelligently, at scale. Machine learning is the core lever: predicting whether a returned unit is sellable without a human touching it, detecting damage and fraud inside sealed packaging from images, routing each unit to its highest-value disposition, and pricing recovered inventory dynamically. India's returns network is large, fast-growing, and structurally different from other geographies — a rich, high-impact environment for an Applied Scientist to build models that move real financial and customer-experience metrics. We are hiring an Applied Scientist to build and adapt the ML that powers India ReCommerce. You will work at the intersection of two mandates: building India-first models for problems unique to our market, and adapting proven Worldwide models to India's data, catalog, and operational reality — recalibrating them where distribution, language, and process differ. You will own problems end-to-end, from framing and data through modeling, evaluation, and production deployment, partnering closely with engineering, product, and operations. Key job responsibilities Build ML models for automated returns grading — predicting the salability of returned units from structured and unstructured signals so units can be evaluated with zero or minimal human touch, improving speed, accuracy, and recovery value. Develop computer-vision models for defect detection, condition assessment, and anomaly/fraud identification (including inside sealed packaging), and for establishing chain-of-custody and damage attribution across the returns journey. Build disposition-prediction and routing models that direct each unit to its highest-value recovery path (resale, repair, liquidation, donation, recycle) as early as possible in the network. Develop pricing and recovery-optimization models for liquidation and resale, moving from flat rates toward dynamic, grade- and condition-aware pricing. Adapt Worldwide ML models to India — retraining, recalibrating, and re-evaluating for India's return distribution, catalog, languages, and operational constraints, and closing the gaps that prevent a direct lift-and-shift. Own the full model lifecycle — problem framing, data pipelines, feature engineering, training, offline/online evaluation, monitoring, and retraining — with rigorous attention to calibration, drift, and business-metric impact. Partner cross-functionally with engineering (to productionize), product (to frame problems and measure impact), and operations (to ground models in how the network actually runs), and use modern GenAI/LLM tooling to accelerate research and delivery. A day in the life You start by reviewing the performance of a grading model in production — checking calibration and drift against last week's returns, and confirming the recovery-value lift is holding. Mid-morning, you dig into a computer-vision problem: improving detection of a damage type that's driving write-offs, using images captured across the returns journey. In the afternoon you work with a Worldwide science team to bring one of their models to India — scoping what retraining and recalibration India's data requires — then pair with an engineer to move your latest model toward production behind a clean evaluation gate. You close by framing a new problem with a product partner: quantifying the opportunity, defining the label and success metric, and sketching the modeling approach. About the team India ReCommerce owns the systems and science that turn returned and unsellable inventory into recovered value and a better customer experience. You will join a team building an increasingly automated, ML-driven returns network — leveraging Worldwide platforms where they fit and building India-first capabilities where they don't. It is a high-ownership environment with a direct line from your models to measurable business and customer outcomes.
US, WA, Seattle
Our organization in Amazon Robotics builds robots that perform contact-rich manipulation safely and reliably in complex, unstructured environments, at Amazon scale. Our scientists and engineers push the boundaries of robotic manipulation to handle enormous object diversity, bringing deep expertise across planning, control, perception, and machine learning. We learn from real-world data at a scale that few teams in robotics can access. We are seeking an experienced Senior Applied Scientist to help guide a small team advancing reinforcement learning for manipulation. We are creating robots that learn how to push, flip, rearrange, and dexterously insert items with unparalleled robustness, speed, and reliability. Our goal is to deploy robots that will work across Amazon's global network and can handle the full diversity of items that Amazon sells. You will set the technical direction for how we learn these behaviors, from simulation training through reliable execution on physical robots, and you will demonstrate new manipulation capabilities on real hardware at scale. This team's mission reaches beyond any single product: to invent and apply manipulation capabilities that generalize to many future robotics applications. The robots our organization already deploys at scale give you a rare proving ground to collect data, run experiments, and get new policies onto real hardware faster than almost anywhere in the field. You will raise the bar for scientific rigor and engineering quality, and mentor other scientists as the team grows. Key job responsibilities - Set the technical direction for learning non-prehensile and contact-rich manipulation policies, from testing the latest advances in the field through demonstrated capability on hardware. - Oversee the development of reinforcement learning approaches that address the long tail of diverse, demanding manipulation conditions. - Own the path from simulation training to reliable, real-time execution on physical robots, making evidence based calls on where learned approaches should replace engineered ones. - Demonstrate new manipulation capabilities on real robots at scale, and turn one-off results into repeatable methods. - Establish the standards, evaluation practices, and data-informed improvement loops that the team builds on. - Mentor scientists and engineers, and raise the bar for applied science rigor and engineering quality. - Partner across control, perception, and hardware to integrate learned behaviors into working systems. - Represent Amazon in academia through publications and scientific presentations. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply
IN, MH, Mumbai
Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. About Amazon Prime Video “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
 The Amazon Prime Video team is shaping the future of digital video entertainment. We are seeking a Data Scientist to uncover key insights on how consumers watch videos on Amazon. The ideal candidate will be an expert in the areas of data science, machine learning and statistics, having hands-on experience with multiple improvement initiatives as well as balancing technical and business judgment to make the right decisions about technology, models and methodologies. As consumers increasingly consume digital video, we need to make agile decisions based on what content appeals to our customers. As a Data Scientist at Amazon Prime Video APAC and ANZ analytics team, you will have the opportunity to work on one of the world's largest consumer data sets, influence the long term evolution of our analytics capability and support the expansion of Amazon's digital video business. The Data Scientist will work closely with other research scientists, machine-learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve optimization across all our associate facing tools. 
 A successful candidate will be able to understand and manage key operational and technical concepts. They will have excellent project and communication skills, and motivation to achieve results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a record of accomplishment of timely delivery of large-scale projects, and have the ability to influence multiple global teams. Autonomy, judgment, influence, and leadership skills are essential. This person will be responsible for ensuring we meet our key deliverables, on time with high quality, and communicating status to internal and external stakeholders. Key Responsibilities - Support the Content team on business reporting, ad hoc analysis, statistical inference and predictive modelling for all Prime Video APAC and ANZ. - Mine and analyze data pertaining to customers viewing experiences to identify critical business insight and make recommendations to optimize content selection. - Proactively develop new ML models using streaming, video, audio and textual data to understand and predict customer streaming behaviour - Translate analytic insights into concrete, actionable recommendations for business or product improvement. Develop and present these as papers to senior stakeholders. - Liaise with your peers in other prime video territories to develop solutions that greatly benefit our global customers - This role will be based in Mumbai, India
US, WA, Seattle
Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Senior Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms and establish benchmarks for automated validation and risk assessment. As a Senior Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: Worldwide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
CN, 31, Shanghai
Worldwide Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces and supporting local Sellers' success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Worldwide Global Selling Analytics, Intelligence, and Technology (WWGS-AIT) team serves as the research, automation, and insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, and artificial intelligence tools. The WWGS-AIT team is positioned to establish AI-ready foundational capabilities across the WWGS organization while maintaining excellence in business insight generation, and self-service BI/AI application development. WWGS-AIT is looking for a Data Scientist to design and build seller-facing AI agents that turn our AI-ready data foundation into intelligent, conversational experiences for Amazon's global sellers. You will own the intelligence layer of these agents end-to-end, from modeling and retrieval to evaluation and launch, working alongside applied scientists, data engineers, and the Seller Assistant platform team to put trustworthy AI directly into sellers' hands. Key job responsibilities - Design, build, and iterate seller-facing AI agents (LLM-powered) that help Chinese sellers grow globally, reasoning over WWGS-AIT's AI-ready data foundation and knowledge base. - Develop the intelligence layer of agents: retrieval-augmented generation (RAG) over our knowledge management system, tool-use / function-calling orchestration, prompt engineering, and model fine-tuning or adaptation where needed. - Ground agent responses in standardized metrics and unified seller profiles to guarantee consistency and accuracy across agents; design and enforce guardrails that prevent hallucination and protect sensitive, compliance-restricted data. - Build rigorous evaluation frameworks (golden datasets, offline evaluation, and online experimentation) to measure and continuously improve agent quality, safety, and seller impact. - Develop seller-intelligence models (segmentation, entity resolution / One-ID, ranking and recommendation) that power personalized agent experiences. - Partner with WWGS Tech and the Seller Assistant platform team to productionize agents and tools (e.g., via MCP), defining the model and intelligence contract while engineering operates the runtime. - Collaborate with business, product, and cross-functional partners to translate seller pain points into agent capabilities and measurable business outcomes. - Stay current with advances in GenAI and agentic systems, and bring applied research into production.