Ten university teams selected for Alexa Prize TaskBot Challenge 2

Second iteration features five new teams.

Amazon today announced that ten teams from around the globe have been selected to participate in the Alexa Prize TaskBot Challenge year 2, a university challenge focused on developing multimodal (voice and vision) conversational agents that assist customers in completing tasks requiring multiple steps and decisions.

Alexa Prize is a flagship industry-academic collaboration dedicated to accelerating the science of conversational artificial intelligence (AI) and multimodal human-AI interactions.

“Prize competitions provide an agile science experimentation framework for researchers and students encouraging them to explore transformational ideas at the boundaries of what is achievable,” said Reza Ghanadan, senior principal scientist with Alexa AI and head of Alexa Prize. “We have developed the CoBot platform and tools to lower the barriers to AI innovation for both the academic research community and students interested in conversational AI assistants. These tools allow students to quickly deploy their solutions at scale in the real world with Alexa, then observe, evaluate, and enhance their research results using feedback from Alexa customers.”

Photo of Participants in the Alexa Prize TaskBot Challenge Bootcamp
The Alexa Prize TaskBot Bootcamp was held in Seattle, Washington, with representatives from all ten university teams.

The teams selected for the challenge, which began in January, feature five returning entrants — including the top three finishers in the most recent challenge — and five new universities.

Team

University

Faculty advisor

Returning

TWIZ

NOVA School of Science and Technology

João Magalhães

EvoquerBOT

Penn State University

Rui Zhang

Taco 2.0

The Ohio State University

Huan Sun

GRILL

University of Glasgow

Jeff Dalton

Maruna

University of Massachusetts Amherst

Hamed Zamani

New

BoilerBot

Purdue University

Julia Rayz

DiWBot

Rutgers University

Matthew Stone

Sage

University of California, Santa Cruz

Xin (Eric) Wang

ISABEL

University of Pittsburgh

Malihe Alikhani

PLAN-Bot

Virginia Tech

Ismini Lourentzou

The prizes for overall performance in the competition will be $500,000 for the first-place team, $100,000 for second, and $50,000 for third. Those prizes will be paid out to the students on the teams with the best overall performance.

“I am delighted to see that new teams are joining the second year of the competition together with returning teams, who, by competing again, are signaling to us that they found value in the TaskBot challenge, said Yoelle Maarek, vice president research and science for Amazon Shopping.  

“We expect these talented graduate students to continue surprising us, as well as Amazon customers, this year. Connecting academia, Amazonians, and actual customers experimenting with taskbots, is a winning combination to keep pushing the boundaries of science in conversational AI for Alexa to delight and ease the lives of millions of customers.”

The Alexa Prize is a competition for university students dedicated to advancing the field of conversational AI. Launched in 2016, the program was created to recognize students from around the globe who are changing the way we interact with technology.

TaskBot Challenge 2 teams are working to address one of the hardest problems in conversational AI — creating next-generation conversational AI experiences that delight customers by addressing their changing needs as they complete complex tasks. This challenge builds upon the Alexa Prize’s foundation of providing universities a unique opportunity to test cutting-edge machine learning models with actual customers at scale.

The Alexa Prize TaskBot challenge provides a realistic scenario with real-user multimodal interactions, making this the perfect setting to observe and measure human-bot conversations and AI algorithms in a groundbreaking setting.
rafael_ferreira_twiz.jpg
Rafael Ferreira, NOVA School of Science and Technology, Team TWIZ
Our vision of EvoquerBOT combines improving task completion rates and elevating user satisfaction. To this end, we deliver innovative solutions to fundamental NLP challenges.
haoran_zhang.jpeg
Haoran Zhang, Penn State University, Team EvoquerBOT
We are especially interested in developing innovative ways to achieve successful coordination of multiple modalities, such as visual and verbal elements, and create a more engaging and intuitive user experience.
Lingbo_Mo.JPG
Lingbo Mo, The Ohio State University, Team Taco 2.0
The GRILL team is excited to continue bringing cutting-edge AI research to improve people’s lives. Our research team works on new capabilities of foundation models that understand text, images, and the surrounding world.
Sophie_portrait.jpg
Sophie Fischer, University of Glasgow, Team GRILL
The competition lets us create interfaces for the general public in a production environment – it’s a unique opportunity to connect our research with our career goals.
Baber (Rutgers).jpeg
Baber Khalid, Rutgers University, Team DiWBot
We are very excited to be part of the community and look forward to working with the Alexa team and other teams.
Anthony_Sicilia.jpg
Anthony Sicilia, University of Pittsburgh, Team ISABEL
The Alexa Prize TaskBot Challenge combines a vast range of tasks over multiple domains with multimodal outputs. This is the ultimate test for any moonshot concept, and we can't wait to see what the real world has in store for us.
purdue 2.jpg
Rey (Alex) Gonzalez, Purdue University, Team BoilerBot
Participating in this competition is an incredible opportunity that will allow us to do applied research and ship it to real users.
ChrisSamarinas_DSC02670.jpg
Chris Samarinas, University of Massachusetts Amherst, Team Maruna
Although artificial intelligence has experienced explosive development in the past decade, there is still a gap between research and real-world application. The TaskBot Challenge provides us with a unique opportunity to explore multimodal AI in practical situations.
UCSC Kaishi TB2.png
Kaizhi Zheng Univerisity of California, Santa Cruz-Amherst, Team Sage
Our bot will make adaptable conversation a reality by allowing customers to follow personalized decisions through the completion of multiple, sequential sub-tasks and adapt to the tools, materials, or ingredients available to the user by proposing appropriate substitutes and alternatives.
Afrina Tabassum
Afrina Tabassum

TaskBot is the first conversational AI challenge to incorporate multimodal customer experiences, so in addition to receiving verbal instructions, customers with Echo Show or Fire TV devices, can also be presented with step-by-step instructions, images, or diagrams that enhance task guidance.

This year’s challenge has been expanded to include more hobbies and at-home activities. Participating teams were asked to propose interesting ways to incorporate visual aids into every conversation turn when a screen is available. Innovative ideas on improving the presentation of visual aids, as well as the coordination of visual and verbal modalities, were part of the team selection criteria.

Each university selected for the challenge receives a $250,000 research grant, Alexa-enabled devices, free Amazon Web Services (AWS) cloud computing services to support their research and development efforts, access to Amazon scientists, the CoBot (conversational bot) toolkit and other tools such as automated speech recognition through Alexa, neural detection and generation models, conversational data sets, and design guidance and development support from the Alexa Prize team.

"Alexa, let's work together"

The university teams’ taskbots will be available for Alexa customers to engage with in May 2023 with a finals event being held in September, and winners announced later that month.

As with the previous challenge, Alexa customers can engage in conversation with teams’ taskbots when they become available in May by saying, “Alexa, let’s work together.” Until then, “Alexa, let’s work together” will direct you to conversations with the previous challenge winners of 2022 and the Alexa Prize TaskBot.

After initiating the interaction, Alexa customers then receive a brief message informing them that they are interacting with an Alexa Prize university taskbot before being randomly connected to one of the participating taskbots.

After exiting the conversation with the taskbot, which customers can do at any time, the customer is prompted for a verbal rating, followed by an option to provide additional feedback. The interactions, ratings, and feedback are shared with the teams to help them improve their taskbots. Customer ratings are also used to determine which university teams will move on to the semifinals and finals.

Our goal is to contribute to the multimodal conversational AI field and move it closer to the way humans perceive, reason, and communicate through multimodal information.
joao_magalhaes_twiz.jpg
João Magalhães, associate professor, NOVA School of Science and Technology, Team TWIZ
We look forward to the Challenge because it is the perfect platform to create multimodal, tasked-oriented dialogue systems that elevate user experience and engagement.
rui_zhang.jpeg
Rui Zhang, assistant professor, Penn State University, Team EvoquerBOT
Through this TaskBot Challenge, we hope our work can expand the horizon of conversational AI along dimensions like dialogue depth, multi-modal coordination, commonsense reasoning, and learning from use.
Huan_Sun.png
Huan Sun, associate professor, The Ohio State University, Team Taco 2.0
The GRILL team is creating the next generation of open assistants that understand and use knowledge about the world and can communicate effectively to inform and educate.
jeff.jpeg
Jeff Dalton, associate professor, University of Glasgow, Team GRILL
Our TaskBot will help people get things done through personalized, adaptive, and context-aware conversational interaction by combining our research results with the state-of-the-art capabilities of Alexa devices.
Matthew Stone (Rutgers).jpg
Matthew Stone, professor, Rutgers University, Team DiWBot
We work towards making conversational AI technology more inclusive and collaborative. Inclusive Alexa can collaborate with users from diverse cultures and with different communication capabilities and preferences.
Malihe_Alikhani.jpg
Malihe Alikhani, assistant professor, University of Pittsburgh, Team ISABEL
We hope to develop a task-oriented system that can interact with users based on their level of knowledge, experience, and communication preference.
purdue 1.jpg
Julia Rayz, professor, Purdue University, Team BoilerBot

Success in the previous TaskBot Challenge required teams to address many difficult AI obstacles. The challenge required the fusion of multiple AI techniques including knowledge representation and inference, commonsense and causal reasoning, and language understanding and generation.

The “GRILLBot” team from University of Glasgow won the TaskBot 1 Challenge, earning a $500,000 prize for its performance. Teams from NOVA School of Science and Technology (Portgual) and The Ohio State University earned second- and third-place prizes, respectively.

Research papers from Amazon’s Alexa Prize team, and each of the competing teams, can be viewed and downloaded here.

Alexa Prize Taskbot Challenge Finals | Amazon Science

Research areas

Latest news

The latest updates, stories, and more about Alexa Prize.
US, NY, New York
Are you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow. We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc. We are seeking an experienced Applied Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience. Key job responsibilities As an Applied Scientist on this team, you will: 1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals. 2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them. 3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness. 4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative 6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions 7. Contribute to the ML roadmap for the Ads-FM program through innovation and research.
IN, KA, Bangalore
Amazon’s Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Operations Research or Machine Learning. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. As a senior scientist, you will also help coach/mentor junior scientists in the team.
US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Principal Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, CA, Pasadena
The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in the design of microwave components for use in cryogenic environments. Working alongside other scientists and engineers, you will design and validate hardware performing microwave signal conditioning at cryogenic temperatures for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have a proven track record of hardware development from requirements development to validation. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the signal conditioning of Amazon quantum processor systems at cryogenic temperatures. You’ll bring a passion for innovation, collaboration, and mentoring to: Solve layered technical problems across our cryogenic signal chain. Develop requirements with key system stakeholders, including quantum device, test and measurement, hardware, and theory teams. Design, implement, test, deploy, and maintain innovative solutions that meet both performance and cost metrics. Research enabling technologies necessary for Amazon reach commercial viability in quantum computing . A day in the life As you research, design, and implement cryogenic microwave signal conditioning solutions, you will also: Participate in requirements, design, and test reviews. Work cross-functionally to help drive decisions using your unique technical background and skill set. Define and maintain standards for operational excellence. Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly.
US, CA, Pasadena
The Amazon Center for Quantum Computing (CQC) team is looking for a passionate, talented, and inventive Research Engineer specializing in hardware design for cryogenic environments. The ideal candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated experience driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must also have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities The CQC collaborates across teams and projects to offer state-of-the-art, cost-effective solutions for scaling the signal delivery to quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You will work on the following: - High density novel packaging solutions for quantum processor units - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies - Cryogenic mechanical design for signal delivery systems - Simulation-driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders - Work cross-functionally to help drive decisions using your unique technical background and skill set - Refine and define standards and processes for operational excellence - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation