A gentle introduction to automated reasoning

Meet Amazon Science’s newest research area.

This week, Amazon Science added automated reasoning to its list of research areas. We made this change because of the impact that automated reasoning is having here at Amazon. For example, Amazon Web Services’ customers now have direct access to automated-reasoning-based features such as IAM Access Analyzer, S3 Block Public Access, or VPC Reachability Analyzer. We also see Amazon development teams integrating automated-reasoning tools into their development processes, raising the bar on the security, durability, availability, and quality of our products.

The goal of this article is to provide a gentle introduction to automated reasoning for the industry professional who knows nothing about the area but is curious to learn more. All you will need to make sense of this article is to be able to read a few small C and Python code fragments. I will refer to a few specialist concepts along the way, but only with the goal of introducing them in an informal manner. I close with links to some of our favorite publicly available tools, videos, books, and articles for those looking to go more in-depth.

Let’s start with a simple example. Consider the following C function:

bool f(unsigned int x, unsigned int y) {
   return (x+y == y+x);
}

Take a few moments to answer the question “Could f ever return false?” This is not a trick question: I’ve purposefully used a simple example to make a point.

To check the answer with exhaustive testing, we could try executing the following doubly nested test loop, which calls f on all possible pairs of values of the type unsigned int:

#include<stdio.h>
#include<stdbool.h>
#include<limits.h>

bool f(unsigned int x, unsigned int y) {
   return (x+y == y+x);
}

void main() {
   for (unsigned int x=0;1;x++) {
      for (unsigned int y=0;1;y++) {
         if (!f(x,y)) printf("Error!\n");
         if (y==UINT_MAX) break;
      }
      if (x==UINT_MAX) break;
   }
}

Unfortunately, even on modern hardware, this doubly nested loop will run for a very long time. I compiled it and ran it on a 2.6 GHz Intel processor for over 48 hours before giving up.

Why does testing take so long? Because UINT_MAX is typically 4,294,967,295, there are 18,446,744,065,119,617,025 separate f calls to consider. On my 2.6 GHz machine, the compiled test loop called f approximately 430 million times a second. But to test all 18 quintillion cases at this performance, we would need over 1,360 years.

When we show the above code to industry professionals, they almost immediately work out that f can't return false as long as the underlying compiler/interpreter and hardware are correct. How do they do that? They reason about it. They remember from their school days that x + y can be rewritten as y + x and conclude that f always returns true.

Re:Invent 2021 keynote address by Peter DeSantis, senior vice president for utility computing at Amazon Web Services
Skip to 15:49 for a discussion of Amazon Web Services' work on automated reasoning.

An automated reasoning tool does this work for us: it attempts to answer questions about a program (or a logic formula) by using known techniques from mathematics. In this case, the tool would use algebra to deduce that x + y == y + x can be replaced with the simple expression true.

Automated-reasoning tools can be incredibly fast, even when the domains are infinite (e.g., unbounded mathematical integers rather than finite C ints). Unfortunately, the tools may answer “Don’t know” in some instances. We'll see a famous example of that below.

The science of automated reasoning is essentially focused on driving the frequency of these “Don’t know” answers down as far as possible: the less often the tools report "Don't know" (or time out while trying), the more useful they are.

Today’s tools are able to give answers for programs and queries where yesterday’s tools could not. Tomorrow’s tools will be even more powerful. We are seeing rapid progress in this field, which is why at Amazon, we are increasingly getting so much value from it. In fact, we see automated reasoning forming its own Amazon-style virtuous cycle, where more input problems to our tools drive improvements to the tools, which encourages more use of the tools.

A slightly more complex example. Now that we know the rough outlines of what automated reasoning is, the next small example gives a slightly more realistic taste of the sort of complexity that the tools are managing for us.

void g(int x, int y) {
   if (y > 0)
      while (x > y)
         x = x - y;
}

Or, alternatively, consider a similar Python program over unbounded integers:

def g(x, y):
   assert isinstance(x, int) and isinstance(y, int)
   if y > 0:
      while x > y:
         x = x - y

Try to answer this question: “Does g always eventually return control back to its caller?”

When we show this program to industry professionals, they usually figure out the right answer quickly. A few, especially those who are aware of results in theoretical computer science, sometimes mistakenly think that we can't answer this question, with the rationale “This is an example of the halting problem, which has been proved insoluble”. In fact, we can reason about the halting behavior for specific programs, including this one. We’ll talk more about that later.

Here’s the reasoning that most industry professionals use when looking at this problem:

  1. In the case where y is not positive, execution jumps to the end of the function g. That’s the easy case.
  2. If, in every iteration of the loop, the value of the variable x decreases, then eventually, the loop condition x > y will fail, and the end of g will be reached.
  3. The value of x always decreases only if y is always positive, because only then does the update to x (i.e., x = x - y) decrease x. But y’s positivity is established by the conditional expression, so x always decreases.

The experienced programmer will usually worry about underflow in the x = x - y command of the C program but will then notice that x > y before the update to x and thus cannot underflow.

If you carried out the three steps above yourself, you now have a very intuitive view of the type of thinking an automated-reasoning tool is performing on our behalf when reasoning about a computer program. There are many nitty-gritty details that the tools have to face (e.g., heaps, stacks, strings, pointer arithmetic, recursion, concurrency, callbacks, etc.), but there’s also decades of research papers on techniques for handling these and other topics, along with various practical tools that put these ideas to work.

Policy-code.gif
Automated reasoning can be applied to both policies (top) and code (bottom). In both cases, an essential step is reasoning about what's always true.

The main takeaway is that automated-reasoning tools are usually working through the three steps above on our behalf: Item 1 is reasoning about the program’s control structure. Item 2 is reasoning about what is eventually true within the program. Item 3 is reasoning about what is always true in the program.

Note that configuration artifacts such as AWS resource policies, VPC network descriptions, or even makefiles can be thought of as code. This viewpoint allows us to use the same techniques we use to reason about C or Python code to answer questions about the interpretation of configurations. It’s this insight that gives us tools like IAM Access Analyzer or VPC Reachability Analyzer.

An end to testing?

As we saw above when looking at f and g, automated reasoning can be dramatically faster than exhaustive testing. With tools available today, we can show properties of f or g in milliseconds, rather than waiting lifetimes with exhaustive testing.

Can we throw away our testing tools now and just move to automated reasoning? Not quite. Yes, we can dramatically reduce our dependency on testing, but we will not be completely eliminating it any time soon, if ever. Consider our first example:

bool f(unsigned int x, unsigned int y) {
   return (x + y == y + x);
}

Recall the worry that a buggy compiler or microprocessor could in fact cause an executable program constructed from this source code to return false. We might also need to worry about the language runtime. For example, the C math library or the Python garbage collector might have bugs that cause a program to misbehave.

What’s interesting about testing, and something we often forget, is that it’s doing much more than just telling us about the C or Python source code. It’s also testing the compiler, the runtime, the interpreter, the microprocessor, etc. A test failure could be rooted in any of those tools in the stack.

Automated reasoning, in contrast, is usually applied to just one layer of that stack — the source code itself, or sometimes the compiler or the microprocessor. What we find so valuable about reasoning is it allows us to clearly define both what we do know and what we do not know about the layer under inspection.

Furthermore, the models of the surrounding environment (e.g., the compiler or the procedure calling our procedure) used by the automated-reasoning tool make our assumptions very precise. Separating the layers of the computational stack helps make better use of our time, energy, and money and the capabilities of the tools today and tomorrow.

Unfortunately, we will almost always need to make assumptions about something when using automated reasoning — for example, the principles of physics that govern our silicon chips. Thus, testing will never be fully replaced. We will want to perform end-to-end testing to try and validate our assumptions as best we can.

An impossible program

I previously mentioned that automated-reasoning tools sometimes return “Don’t know” rather than “yes” or “no”. They also sometimes run forever (or time out), thus never returning an answer. Let’s look at the famous "halting problem" program, in which we know tools cannot return “yes” or “no”.

Imagine that we have an automated-reasoning API, called terminates, that returns “yes” if a C function always terminates or “no” when the function could execute forever. As an example, we could build such an API using the tool described here (shameless self-promotion of author’s previous work). To get the idea of what a termination tool can do for us, consider two basic C functions, g (from above),

void g(int x, int y) {
   if (y > 0)
      while (x > y)
         x = x - y;
}

and g2:

void g2(int x, int y) {
   while (x > y)
      x = x - y;
}

For the reasons we have already discussed, the function g always returns control back to its caller, so terminates(g) should return true. Meanwhile, terminates(g2) should return false because, for example, g2(5, 0) will never terminate.

Now comes the difficult function. Consider h:

void h() {
   if terminates(h) while(1){}
}

Notice that it's recursive. What’s the right answer for terminates(h)? The answer cannot be "yes". It also cannot be "no". Why?

Imagine that terminates(h) were to return "yes". If you read the code of h, you’ll see that in this case, the function does not terminate because of the conditional statement in the code of h that will execute the infinite loop while(1){}. Thus, in this case, the terminates(h) answer would be wrong, because h is defined recursively, calling terminates on itself.

Similarly, if terminates(h) were to return "no", then h would in fact terminate and return control to its caller, because the if case of the conditional statement is not met, and there is no else branch. Again, the answer would be wrong. This is why the “Don’t know” answer is actually unavoidable in this case.

The program h is a variation of examples given in Turing’s famous 1936 paper on decidability and Gödel’s incompleteness theorems from 1931. These papers tell us that problems like the halting problem cannot be “solved”, if bysolved” we mean that the solution procedure itself always terminates and answers either “yes” or “no” but never “Don’t know”. But that is not the definition of “solved” that many of us have in mind. For many of us, a tool that sometimes times out or occasionally returns “Don’t know” but, when it gives an answer, always gives the right answer is good enough.

This problem is analogous to airline travel: we know it’s not 100% safe, because crashes have happened in the past, and we are sure that they will happen in the future. But when you land safely, you know it worked that time. The goal of the airline industry is to reduce failure as much as possible, even though it’s in principle unavoidable.

To put that in the context of automated reasoning: for some programs, like h, we can never improve the tool enough to replace the "Don't know" answer. But there are many other cases where today's tools answer "Don't know", but future tools may be able to answer "yes" or "no". The modern scientific challenge for automated-reasoning subject-matter experts is to get the practical tools to return “yes” or “no” as often as possible. As an example of current work, check out CMU professor and Amazon Scholar Marijn Heule and his quest to solve the Collatz termination problem.

Another thing to keep in mind is that automated-reasoning tools are regularly trying to solve “intractable” problems, e.g., problems in the NP complexity class. Here, the same thinking applies that we saw in the case of the halting problem: automated-reasoning tools have powerful heuristics that often work around the intractability problem for specific cases, but those heuristics can (and sometimes do) fail, resulting in “Don’t know” answers or impractically long execution time. The science is to improve the heuristics to minimize that problem.

Nomenclature

A host of names are used in the scientific literature to describe interrelated topics, of which automated reasoning is just one. Here’s a quick glossary:

  • logic is a formal and mechanical system for defining what is true and untrue. Examples: propositional logic or first-order logic.
  • theorem is a true statement in logic. Example: the four-color theorem.
  • proof is a valid argument in logic of a theorem. Example: Gonthier's proof of the four-color theorem
  • mechanical theorem prover is a semi-automated-reasoning tool that checks a machine-readable expression of a proof often written down by a human. These tools often require human guidance. Example: HOL-light, from Amazon researcher John Harrison
  • Formal verification is the use of theorem proving when applied to models of computer systems to prove desired properties of the systems. Example: the CompCert verified C compiler
  • Formal methods is the broadest term, meaning simply the use of logic to reason formally about models of systems. 
  • Automated reasoning focuses on the automation of formal methods. 
  • semi-automated-reasoning tool is one that requires hints from the user but still finds valid proofs in logic. 

As you can see, we have a choice of monikers when working in this space. At Amazon, we’ve chosen to use automated reasoning, as we think it best captures our ambition for automation and scale. In practice, some of our internal teams use both automated and semi-automated reasoning tools, because the scientists we've hired can often get semi-automated reasoning tools to succeed where the heuristics in fully automated reasoning might fail. For our externally facing customer features, we currently use only fully automated approaches.

Next steps

In this essay, I’ve introduced the idea of automated reasoning, with the smallest of toy programs. I haven’t described how to handle realistic programs, with heap or concurrency. In fact, there are a wide variety of automated-reasoning tools and techniques, solving problems in all kinds of different domains, some of them quite narrow. To describe them all and the many branches and sub-disciplines of the field (e.g. “SMT solving”, “higher-order logic theorem proving”, “separation logic”) would take thousands of blogs posts and books.

Automated reasoning goes back to the early inventors of computers. And logic itself (which automated reasoning attempts to solve) is thousands of years old. In order to keep this post brief, I’ll stop here and suggest further reading. Note that it’s very easy to get lost in the weeds reading depth-first into this area, and you could emerge more confused than when you started. I encourage you to use a bounded depth-first search approach, looking sequentially at a wide variety of tools and techniques in only some detail and then moving on, rather than learning only one aspect deeply.

Suggested books:

International conferences/workshops:

Tool competitions:

Some tools:

Interviews of Amazon staff about their use of automated reasoning:

AWS Lectures aimed at customers and industry:

AWS talks aimed at the automated-reasoning science community:

AWS blog posts and informational videos:

Some course notes by Amazon Scholars who are also university professors:

A fun deep track:

Some algorithms found in the automated theorem provers we use today date as far back as 1959, when Hao Wang used automated reasoning to prove the theorems from Principia Mathematica.

Research areas

Related content

IN, KA, Bengaluru
Amazon Ads delivers advertising experiences across Amazon's owned-and-operated properties and third-party networks, reaching hundreds of millions of customers worldwide. Within Amazon Ads, Advertising Trust is the science-first organization responsible for ensuring every ad shown to customers meets Amazon's content policies — at massive scale, across all ad formats and global marketplaces. The Ads Trust Science team builds the ML systems that automate content moderation decisions: multimodal classification, retrieval-based labeling, LLM reasoning, and agentic self-improvement architectures. This requires inventing new approaches at the intersection of computer vision, NLP, information retrieval, and generative AI. We are seeking an Applied Science Manager to lead a team of applied scientists building next-generation content moderation intelligence. You will own the science roadmap for one of the highest-impact automation programs in Amazon Advertising, defining how multimodal content understanding, retrieval-first classification, and LLM-based reasoning combine into a production system that serves global advertising at scale. Key job responsibilities * Lead a team of applied scientists working across multimodal ML (vision-language models, video understanding), large-scale retrieval systems (embedding-based similarity and deduplication), and generative AI (LLM-based policy reasoning, knowledge distillation, agentic architectures, reinforcement learning). * Define the science strategy for ads trust. * Own end-to-end delivery of ML solutions: problem formulation, offline experimentation, online A/B testing, and production deployment. Your models directly move automation and defect metrics reported to senior leadership. * Build and grow scientists — hire, mentor, and develop team members. Raise the science bar through structured review processes and a publication culture within Amazon. * Partner with engineering, product, and operations teams to translate science investments into measurable automation improvements. Influence roadmaps across dependent teams. * Communicate science strategy and results to senior leadership through narratives, technical deep-dives, and roadmap documents.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
US, NY, New York
Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for Personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Key job responsibilities - Using Amazon’s large-scale computing resources, you will ask research questions about customer behavior, build state-of-the-art models to optimize the shopping experience, and run these models directly on the retail website. - Develop AI solutions for Recommendation systems using Deep learning, LLMs, Reinforcement Learning, distillation, and Optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
US, WA, Seattle
Stores Economics and Science (SEAS) is an interdisciplinary science and engineering team in Amazon's Stores organization with a peak-jumping mission: we apply expertise in science and engineering to move from local to global optima in methods, models, and software. We pursue this mission by leveraging frontier science; collaborating with partner teams; and learning from the tools, experience, and perspective of others. We scale by solving problems, first in the small to prove concepts, and then in the large by building scalable solutions. We also help other teams within Amazon scale by hiring and developing the best and embedding them in other business units. In 2026, we are focused on economics and science in areas related to (1) lowering cost-to-serve, (2) optimizing selection, and (3) emerging machine learning. We also have some ongoing and highly-leveraged collaborations that help partner teams inside Amazon short-circuit months of R&D or otherwise look around corners. We are looking for an Applied Scientist to build and deliver state-of-the-art science and engineering solutions to improve our Stores business. In this role, you will work in a team of scientists and engineers with backgrounds in machine learning, NLP, IR, statistics, and economics to identify bottlenecks in our business, conceive new ideas to overcome those challenges, and deploy scientific solutions in partnership with product teams. Your responsibilities include developing and maintaining the scientific models, benchmarks, and services. Graduate education or hands-on experience in machine learning, optimization, causal inference, Bayesian statistics, deep learning, or other quantitative scientific fields is a big plus. To be successful in this role, you should be a quick learner and comfortable with a high degree of ambiguity. Key job responsibilities The successful candidate will lead large-scale science initiatives from research to production and translate complex business problems into mathematical frameworks. They will design and implement large-scale algorithms for complex supply chain and marketplace problems, and design incentive-compatible mechanisms for marketplace challenges. The ideal candidate will have a strong publication record in top-tier conferences/journals (INFORMS, EC, WINE, ICML, NeurIPS, etc.) and experience coordinating cross-functional projects. Hands-on experience building science solutions to mechanism design problems (e.g., optimal auction design, welfare maximization under constraints, incentive compatible coordination), with expertise in statistical learning and algorithm development. Leadership responsibilities include influencing technical strategy and roadmaps for complex initiatives, influencing senior stakeholders and shaping technical direction, and fostering team growth.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. As a Applied Scientist at the intersection of machine learning and the life sciences, you will participate in developing exciting products for customers. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with others teams.
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists developing models to model customer behavior and optimize the customer experience with Amazon Prime. This includes understanding who our customers are, long-term value of the Prime membership program, and creating the right personalized framework for content and subscription optimization. As an AI/ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as optimizing/fine-tuning GenAI/LLM solutions for Prime personalization, building GenAI foundation models, global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI/LLMs, supervised/semi-supervised learning, deep learning, transformer architectures, using outcomes from causal Econometric modeling, and Reinforcement learning. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Sagemaker, DynamoDB, S3, ClaudeCode), various AI/ML algorithms and techniques (Deep Learning, GenAI/LLMs, transformers, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. Key job responsibilities - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, NY, New York
We are seeking a Robotics/AI Motor Control Scientist to develop cutting-edge machine learning algorithms for motor control systems in robots. In this role, you will focus on creating and optimizing intelligent motor control strategies to enable robots to perform complex, whole-body tasks. Your contributions will be essential in advancing robotics by enabling fluid, reliable, and safe interactions between robots and their environments. Key job responsibilities - Develop controllers that leverage reinforcement learning, imitation learning, or other advanced AI techniques to achieve natural, robust, and adaptive motor behaviors - Collaborate with multi-disciplinary teams to integrate motor control systems with robotic hardware, ensuring alignment with real-world constraints such as actuator dynamics and energy efficiency - Use simulation and real-world testing to refine and validate control algorithms - Stay updated on advancements in robotics, AI, and control systems to apply advanced techniques to robotic motion challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
GB, MLN, Edinburgh
Do you want to make a real difference to real people's lives? Want to design and build fair and explainable systems which automate recruitment processes across Amazon? Come and be part of a team that develops new machine learning (ML) technologies, which help Amazon scale for its customers by recruiting diverse teams. Join our Recommendations team within Intelligent Talent Acquisition (ITA) where you’ll build machine learning products that transform how job seekers find opportunities and recruiters discover talent. You’ll develop sophisticated recommendation systems powering both Amazon Jobs and internal hiring platforms, operating at global scale to match the right people with the right positions. Using techniques including representation learning, reinforcement learning, and probabilistic modeling, your work will directly improve efficiency for recruiters and help candidates find their ideal roles. This position offers the chance to solve complex problems with significant impact by creating systems that make Amazon’s entire hiring ecosystem more effective while collaborating with scientists across the organization. Key job responsibilities - Design and implement machine learning models that power recommendation systems for job seekers and recruiters, ensuring high performance, scalability, and reliability at global scale. Our ideal candidate has a strong scientific foundation and experience of statistical analysis and model building and has a passion for fairness and explainability in ML systems. - Collaborate with engineers, scientists, and product managers to define requirements, create solutions, and deliver products that improve the hiring experience. - Participate in the full software development lifecycle including scoping, design, coding, testing, documentation, deployment, and maintenance of recommendation systems and ML models. - Solve complex ML problems using optimal data structures and algorithms, making thoughtful trade-offs between efficiency and maintainability. - Stay current with scientific literature and develop novel approaches that address business challenges in talent acquisition. You will have the opportunity to provide feedback on scientific work across the organization helping the entire Intelligent Talent Acquisition organization improve. A day in the life You might spend the morning reviewing a colleague’s code for a new recommendation algorithm feature, then collaborate with product managers to refine requirements for an upcoming enhancement. After lunch, you’ll dive into model development, analyzing performance metrics from recent A/B tests and implementing improvements to the job-seeker recommendation pipeline. Throughout the day, you’ll participate in scientific discussions with peers across the organization, providing valuable feedback while continuing to refine your expertise. About the team The Recommendations team is a hybrid group of software engineers and applied scientists located in Edinburgh. We build tools that match people to jobs and jobs to people, optimizing experiences for both recruiters and candidates. Our work directly impacts Amazon’s ability to find and hire exceptional talent globally. The team maintains a collaborative environment with regular knowledge sharing and mentorship opportunities. We work closely with our product teams to understand business needs and develop innovative scientific solutions that improve hiring outcomes across both industry and student requisitions worldwide.