A gentle introduction to automated reasoning

Meet Amazon Science’s newest research area.

This week, Amazon Science added automated reasoning to its list of research areas. We made this change because of the impact that automated reasoning is having here at Amazon. For example, Amazon Web Services’ customers now have direct access to automated-reasoning-based features such as IAM Access Analyzer, S3 Block Public Access, or VPC Reachability Analyzer. We also see Amazon development teams integrating automated-reasoning tools into their development processes, raising the bar on the security, durability, availability, and quality of our products.

The goal of this article is to provide a gentle introduction to automated reasoning for the industry professional who knows nothing about the area but is curious to learn more. All you will need to make sense of this article is to be able to read a few small C and Python code fragments. I will refer to a few specialist concepts along the way, but only with the goal of introducing them in an informal manner. I close with links to some of our favorite publicly available tools, videos, books, and articles for those looking to go more in-depth.

Let’s start with a simple example. Consider the following C function:

bool f(unsigned int x, unsigned int y) {
   return (x+y == y+x);
}

Take a few moments to answer the question “Could f ever return false?” This is not a trick question: I’ve purposefully used a simple example to make a point.

To check the answer with exhaustive testing, we could try executing the following doubly nested test loop, which calls f on all possible pairs of values of the type unsigned int:

#include<stdio.h>
#include<stdbool.h>
#include<limits.h>

bool f(unsigned int x, unsigned int y) {
   return (x+y == y+x);
}

void main() {
   for (unsigned int x=0;1;x++) {
      for (unsigned int y=0;1;y++) {
         if (!f(x,y)) printf("Error!\n");
         if (y==UINT_MAX) break;
      }
      if (x==UINT_MAX) break;
   }
}

Unfortunately, even on modern hardware, this doubly nested loop will run for a very long time. I compiled it and ran it on a 2.6 GHz Intel processor for over 48 hours before giving up.

Why does testing take so long? Because UINT_MAX is typically 4,294,967,295, there are 18,446,744,065,119,617,025 separate f calls to consider. On my 2.6 GHz machine, the compiled test loop called f approximately 430 million times a second. But to test all 18 quintillion cases at this performance, we would need over 1,360 years.

When we show the above code to industry professionals, they almost immediately work out that f can't return false as long as the underlying compiler/interpreter and hardware are correct. How do they do that? They reason about it. They remember from their school days that x + y can be rewritten as y + x and conclude that f always returns true.

Re:Invent 2021 keynote address by Peter DeSantis, senior vice president for utility computing at Amazon Web Services
Skip to 15:49 for a discussion of Amazon Web Services' work on automated reasoning.

An automated reasoning tool does this work for us: it attempts to answer questions about a program (or a logic formula) by using known techniques from mathematics. In this case, the tool would use algebra to deduce that x + y == y + x can be replaced with the simple expression true.

Automated-reasoning tools can be incredibly fast, even when the domains are infinite (e.g., unbounded mathematical integers rather than finite C ints). Unfortunately, the tools may answer “Don’t know” in some instances. We'll see a famous example of that below.

The science of automated reasoning is essentially focused on driving the frequency of these “Don’t know” answers down as far as possible: the less often the tools report "Don't know" (or time out while trying), the more useful they are.

Today’s tools are able to give answers for programs and queries where yesterday’s tools could not. Tomorrow’s tools will be even more powerful. We are seeing rapid progress in this field, which is why at Amazon, we are increasingly getting so much value from it. In fact, we see automated reasoning forming its own Amazon-style virtuous cycle, where more input problems to our tools drive improvements to the tools, which encourages more use of the tools.

A slightly more complex example. Now that we know the rough outlines of what automated reasoning is, the next small example gives a slightly more realistic taste of the sort of complexity that the tools are managing for us.

void g(int x, int y) {
   if (y > 0)
      while (x > y)
         x = x - y;
}

Or, alternatively, consider a similar Python program over unbounded integers:

def g(x, y):
   assert isinstance(x, int) and isinstance(y, int)
   if y > 0:
      while x > y:
         x = x - y

Try to answer this question: “Does g always eventually return control back to its caller?”

When we show this program to industry professionals, they usually figure out the right answer quickly. A few, especially those who are aware of results in theoretical computer science, sometimes mistakenly think that we can't answer this question, with the rationale “This is an example of the halting problem, which has been proved insoluble”. In fact, we can reason about the halting behavior for specific programs, including this one. We’ll talk more about that later.

Here’s the reasoning that most industry professionals use when looking at this problem:

  1. In the case where y is not positive, execution jumps to the end of the function g. That’s the easy case.
  2. If, in every iteration of the loop, the value of the variable x decreases, then eventually, the loop condition x > y will fail, and the end of g will be reached.
  3. The value of x always decreases only if y is always positive, because only then does the update to x (i.e., x = x - y) decrease x. But y’s positivity is established by the conditional expression, so x always decreases.

The experienced programmer will usually worry about underflow in the x = x - y command of the C program but will then notice that x > y before the update to x and thus cannot underflow.

If you carried out the three steps above yourself, you now have a very intuitive view of the type of thinking an automated-reasoning tool is performing on our behalf when reasoning about a computer program. There are many nitty-gritty details that the tools have to face (e.g., heaps, stacks, strings, pointer arithmetic, recursion, concurrency, callbacks, etc.), but there’s also decades of research papers on techniques for handling these and other topics, along with various practical tools that put these ideas to work.

Policy-code.gif
Automated reasoning can be applied to both policies (top) and code (bottom). In both cases, an essential step is reasoning about what's always true.

The main takeaway is that automated-reasoning tools are usually working through the three steps above on our behalf: Item 1 is reasoning about the program’s control structure. Item 2 is reasoning about what is eventually true within the program. Item 3 is reasoning about what is always true in the program.

Note that configuration artifacts such as AWS resource policies, VPC network descriptions, or even makefiles can be thought of as code. This viewpoint allows us to use the same techniques we use to reason about C or Python code to answer questions about the interpretation of configurations. It’s this insight that gives us tools like IAM Access Analyzer or VPC Reachability Analyzer.

An end to testing?

As we saw above when looking at f and g, automated reasoning can be dramatically faster than exhaustive testing. With tools available today, we can show properties of f or g in milliseconds, rather than waiting lifetimes with exhaustive testing.

Can we throw away our testing tools now and just move to automated reasoning? Not quite. Yes, we can dramatically reduce our dependency on testing, but we will not be completely eliminating it any time soon, if ever. Consider our first example:

bool f(unsigned int x, unsigned int y) {
   return (x + y == y + x);
}

Recall the worry that a buggy compiler or microprocessor could in fact cause an executable program constructed from this source code to return false. We might also need to worry about the language runtime. For example, the C math library or the Python garbage collector might have bugs that cause a program to misbehave.

What’s interesting about testing, and something we often forget, is that it’s doing much more than just telling us about the C or Python source code. It’s also testing the compiler, the runtime, the interpreter, the microprocessor, etc. A test failure could be rooted in any of those tools in the stack.

Automated reasoning, in contrast, is usually applied to just one layer of that stack — the source code itself, or sometimes the compiler or the microprocessor. What we find so valuable about reasoning is it allows us to clearly define both what we do know and what we do not know about the layer under inspection.

Furthermore, the models of the surrounding environment (e.g., the compiler or the procedure calling our procedure) used by the automated-reasoning tool make our assumptions very precise. Separating the layers of the computational stack helps make better use of our time, energy, and money and the capabilities of the tools today and tomorrow.

Unfortunately, we will almost always need to make assumptions about something when using automated reasoning — for example, the principles of physics that govern our silicon chips. Thus, testing will never be fully replaced. We will want to perform end-to-end testing to try and validate our assumptions as best we can.

An impossible program

I previously mentioned that automated-reasoning tools sometimes return “Don’t know” rather than “yes” or “no”. They also sometimes run forever (or time out), thus never returning an answer. Let’s look at the famous "halting problem" program, in which we know tools cannot return “yes” or “no”.

Imagine that we have an automated-reasoning API, called terminates, that returns “yes” if a C function always terminates or “no” when the function could execute forever. As an example, we could build such an API using the tool described here (shameless self-promotion of author’s previous work). To get the idea of what a termination tool can do for us, consider two basic C functions, g (from above),

void g(int x, int y) {
   if (y > 0)
      while (x > y)
         x = x - y;
}

and g2:

void g2(int x, int y) {
   while (x > y)
      x = x - y;
}

For the reasons we have already discussed, the function g always returns control back to its caller, so terminates(g) should return true. Meanwhile, terminates(g2) should return false because, for example, g2(5, 0) will never terminate.

Now comes the difficult function. Consider h:

void h() {
   if terminates(h) while(1){}
}

Notice that it's recursive. What’s the right answer for terminates(h)? The answer cannot be "yes". It also cannot be "no". Why?

Imagine that terminates(h) were to return "yes". If you read the code of h, you’ll see that in this case, the function does not terminate because of the conditional statement in the code of h that will execute the infinite loop while(1){}. Thus, in this case, the terminates(h) answer would be wrong, because h is defined recursively, calling terminates on itself.

Similarly, if terminates(h) were to return "no", then h would in fact terminate and return control to its caller, because the if case of the conditional statement is not met, and there is no else branch. Again, the answer would be wrong. This is why the “Don’t know” answer is actually unavoidable in this case.

The program h is a variation of examples given in Turing’s famous 1936 paper on decidability and Gödel’s incompleteness theorems from 1931. These papers tell us that problems like the halting problem cannot be “solved”, if bysolved” we mean that the solution procedure itself always terminates and answers either “yes” or “no” but never “Don’t know”. But that is not the definition of “solved” that many of us have in mind. For many of us, a tool that sometimes times out or occasionally returns “Don’t know” but, when it gives an answer, always gives the right answer is good enough.

This problem is analogous to airline travel: we know it’s not 100% safe, because crashes have happened in the past, and we are sure that they will happen in the future. But when you land safely, you know it worked that time. The goal of the airline industry is to reduce failure as much as possible, even though it’s in principle unavoidable.

To put that in the context of automated reasoning: for some programs, like h, we can never improve the tool enough to replace the "Don't know" answer. But there are many other cases where today's tools answer "Don't know", but future tools may be able to answer "yes" or "no". The modern scientific challenge for automated-reasoning subject-matter experts is to get the practical tools to return “yes” or “no” as often as possible. As an example of current work, check out CMU professor and Amazon Scholar Marijn Heule and his quest to solve the Collatz termination problem.

Another thing to keep in mind is that automated-reasoning tools are regularly trying to solve “intractable” problems, e.g., problems in the NP complexity class. Here, the same thinking applies that we saw in the case of the halting problem: automated-reasoning tools have powerful heuristics that often work around the intractability problem for specific cases, but those heuristics can (and sometimes do) fail, resulting in “Don’t know” answers or impractically long execution time. The science is to improve the heuristics to minimize that problem.

Nomenclature

A host of names are used in the scientific literature to describe interrelated topics, of which automated reasoning is just one. Here’s a quick glossary:

  • logic is a formal and mechanical system for defining what is true and untrue. Examples: propositional logic or first-order logic.
  • theorem is a true statement in logic. Example: the four-color theorem.
  • proof is a valid argument in logic of a theorem. Example: Gonthier's proof of the four-color theorem
  • mechanical theorem prover is a semi-automated-reasoning tool that checks a machine-readable expression of a proof often written down by a human. These tools often require human guidance. Example: HOL-light, from Amazon researcher John Harrison
  • Formal verification is the use of theorem proving when applied to models of computer systems to prove desired properties of the systems. Example: the CompCert verified C compiler
  • Formal methods is the broadest term, meaning simply the use of logic to reason formally about models of systems. 
  • Automated reasoning focuses on the automation of formal methods. 
  • semi-automated-reasoning tool is one that requires hints from the user but still finds valid proofs in logic. 

As you can see, we have a choice of monikers when working in this space. At Amazon, we’ve chosen to use automated reasoning, as we think it best captures our ambition for automation and scale. In practice, some of our internal teams use both automated and semi-automated reasoning tools, because the scientists we've hired can often get semi-automated reasoning tools to succeed where the heuristics in fully automated reasoning might fail. For our externally facing customer features, we currently use only fully automated approaches.

Next steps

In this essay, I’ve introduced the idea of automated reasoning, with the smallest of toy programs. I haven’t described how to handle realistic programs, with heap or concurrency. In fact, there are a wide variety of automated-reasoning tools and techniques, solving problems in all kinds of different domains, some of them quite narrow. To describe them all and the many branches and sub-disciplines of the field (e.g. “SMT solving”, “higher-order logic theorem proving”, “separation logic”) would take thousands of blogs posts and books.

Automated reasoning goes back to the early inventors of computers. And logic itself (which automated reasoning attempts to solve) is thousands of years old. In order to keep this post brief, I’ll stop here and suggest further reading. Note that it’s very easy to get lost in the weeds reading depth-first into this area, and you could emerge more confused than when you started. I encourage you to use a bounded depth-first search approach, looking sequentially at a wide variety of tools and techniques in only some detail and then moving on, rather than learning only one aspect deeply.

Suggested books:

International conferences/workshops:

Tool competitions:

Some tools:

Interviews of Amazon staff about their use of automated reasoning:

AWS Lectures aimed at customers and industry:

AWS talks aimed at the automated-reasoning science community:

AWS blog posts and informational videos:

Some course notes by Amazon Scholars who are also university professors:

A fun deep track:

Some algorithms found in the automated theorem provers we use today date as far back as 1959, when Hao Wang used automated reasoning to prove the theorems from Principia Mathematica.

Research areas

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Do you enjoy solving challenging problems and driving innovations in research? As a Research Science intern with the Quantum Algorithms Team at CQC, you will work alongside global experts to develop novel quantum algorithms, evaluate prospective applications of fault-tolerant quantum computers, and strengthen the long-term value proposition of quantum computing. A strong candidate will have experience applying methods of mathematical and numerical analysis to assess the performance of quantum algorithms and establish their advantage over classical algorithms. Key job responsibilities We are particularly interested in candidates with expertise in any of the following subareas related to quantum algorithms: quantum chemistry, many-body physics, quantum machine learning, cryptography, optimization theory, quantum complexity theory, quantum error correction & fault tolerance, quantum sensing, and scientific computing, among others. A day in the life Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. This is not a remote internship opportunity. About the team Amazon Web Services (AWS) Center for Quantum Computing (CQC) is a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and hardware and software engineers on a mission to develop a fault-tolerant quantum computer.
US, CA, Pasadena
The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist specializing in hardware design for cryogenic environements. The candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for scaling the signal delivery to AWS quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You'll bring passion, enthusiasm, and innovation to work on the following: - High density novel packaging solutions for quantum processor units. - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies. - Cryogenic mechanical design for signal delivery systems. - Simulation driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery. A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders. - Work cross-functionally to help drive decisions using your unique technical background and skill set. - Refine and define standards and processes for operational excellence. - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
US, CA, Santa Clara
Amazon Web Services (AWS) is assembling an elite team of world-class scientists and engineers to pioneer the next generation of AI-driven development tools. Join the Amazon Kiro LLM-Training team and help create groundbreaking generative AI technologies including Kiro IDE and Amazon Q Developer that are transforming the software development landscape. Key job responsibilities As a key member of our team, you'll be at the forefront of innovation, where cutting-edge research meets real-world application: - Push the boundaries of reinforcement learning and post-training methodologies for large language models specialized in code intelligence - Invent and implement state-of-the-art machine learning solutions that operate at unprecedented Amazon scale - Deploy revolutionary products that directly impact the daily workflows of millions of developers worldwide - Break new ground in AI and machine learning, challenging what's possible in intelligent code assistance - Publish and present your pioneering work at premier ML and NLP conferences (NeurIPS, ICML, ICLR , ACL, EMNLP) - Accelerate innovation by working directly with customers to rapidly transition research breakthroughs into production systems About the team The AWS Developer Agents and Experiences (DAE) team is reimagining the builder experience through generative AI and foundation models. We're leveraging the latest advances in AI to transform how engineers work from IDE environments to web-based tools and services, empowering developers to tackle projects of any scale with unprecedented efficiency. Broadly, AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
IN, KA, Bengaluru
Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalised, and effective experience. Alexa Sensitive Content Intelligence (ASCI) team is developing responsible AI (RAI) solutions for Alexa+, empowering it to provide useful information responsibly. The team is currently looking for Senior Applied Scientists with a strong background in NLP and/or CV to design and develop ML solutions in the RAI space using generative AI across all languages and countries. A Senior Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a dynamic, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. We are looking for a leader with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you. Key job responsibilities 1. Define and own the scientific vision and roadmap for ML solutions for building end-to-end Responsible AI solutions 2. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 3. Guide model and system design to build innovative ML solutions at Alexa scale using state-of-the-art NLP and CV techniques. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience and trust. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life As an Applied Science Manager on the Alexa Sensitive Content team, you'll lead a team of scientists and ML engineers building AI systems that keep Alexa safe and trustworthy for millions of users worldwide. Your role combines technical leadership with strategic decision-making and collaborating with product teams and policy experts to deliver engaging and safe experiences across Amazon devices. You'll stay current with advances in generative AI to design, develop, and own state-of-the-art NLP solutions. You will be coaching scientists to identify and mitigate risks early, building more robust ML systems. You'll balance near-term delivery with long-term innovation, ensuring solutions are robust, interpretable, and scalable. Your work directly impacts delivery reliability, cost efficiency, and customer experience at massive scale. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.
US, MA, Boston
**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Sr. Domain Expert Lead, where intellectual rigor meets technological innovation. As a Sr. Domain Expert Lead, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output
US, MA, Boston
**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Sr. Domain Expert Lead, where intellectual rigor meets technological innovation. As a Sr. Domain Expert Lead, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output