A quick guide to Amazon’s 50-plus papers at EMNLP 2024

Large language models predominate, both as a research subject themselves and as tools for researching topics of particular interest to Amazon, such as speech, recommendations, and information retrieval.

Large language models (LLMs) have come to dominate the field of natural-language processing, so it’s no surprise that they also dominate the research that Amazon scientists are presenting at this year’s Conference on Empirical Methods in Natural-Language Processing (EMNLP). LLM training is the topic with the greatest number of Amazon papers, followed closely by strategies for mitigating misinformation in LLMs’ outputs — including but not limited to hallucinations. At the same time, a number of papers apply LLMs to topics of traditional interest at Amazon, such as speech, recommender systems, and information retrieval. (Papers marked with asterisks were accepted to Findings of EMNLP.)

AI agents

MARCO: Multi-agent real-time chat orchestration
Anubhav Shrimal, Shervin Malmasi, Kriti Biswas, Swarnalatha Raghuraman, Anish Nediyanchath, Yi Zhang, Promod Yenigalla

Code generation

CodeFort: Robust training for code generation models
Yuhao Zhang, Shiqi Wang, Haifeng Qian, Zijian Wang, Mingyue Shang, Linbo Liu, Sanjay Krishna Gouda, Baishakhi Ray, Murali Krishna Ramanathan, Xiaofei Ma, Anoop Deoras

Socratic human feedback (SoHF): Expert steering strategies for LLM code generation
Subramanian Chidambaram, Erran Li, Min Bai, Xiaopeng LI, Kaixiang Lin, Xiong Zhou, Alex C. Williams

Structured object language modeling (SoLM): Native structured objects generation conforming to complex schemas with self-supervised denoising
Amir Tavanaei, Kee Kiat Koo, Hayreddin Ceker, Shaobai Jiang, Qi Li, Julien Han, Karim Bouyarmane

Contrastive decoding

Explaining and improving contrastive decoding by extrapolating the probabilities of a huge and hypothetical LM
Haw-Shiuan Chang, Nanyun Peng, Mohit Bansal, Anil Ramakrishna, Tagyoung Chung

Explaining and improving contrastive decoding by extrapolating the probabilities of a huge and hypothetical LM.png
Given a simple question with clues, contrastive decoding could have an “obvious blindness” (e.g., assigning higher probability to an uncommon answer, such as "invertebrate", than to the most obvious answer, "bees"). In contrast, the asymptotic probability decoding proposed in "Explaining and improving contrastive decoding by extrapolating the probabilities of a huge and hypothetical LM" correctly assigns the highest probability to "bees" by leveraging the probabilities from multiple LMs of different sizes.

Data integration

ASTRA: Automatic schema matching using machine translation
Tarang Chugh, Deepak Zambre

Learning from natural language explanations for generalizable entity matching
Somin Wadhwa, Adit Krishnan, Runhui Wang, Byron C. Wallace, Chris (Luyang) Kong

Pretraining and finetuning language models on geospatial networks for accurate address matching
Saket Maheshwary, Arpan Paul, Saurabh Sohoney

Retrieval augmented spelling correction for e-commerce applications
Xuan Guo, Rohit Patki, Dante Everaert, Christopher Potts

Dataset distillation

Textual dataset distillation via language model embedding
Yefan Tao, Chris (Luyang) Kong, Andrey Kan, Laurent Callot

Textual dataset distillation via language model embedding: DaLLME.png
The DaLLME framework proposed in "Textual dataset distillation via language model embedding" begins by using a language model to transform raw textual data into embedding vectors. A set of distilled vectors is then derived in the embedding space, through a process designed to encapsulate maximum informational content. Finally, the vec2text model translates these distilled vectors back into textual form.

Document understanding

DocKD: Knowledge distillation from LLMs for open-world document understanding models
Sungnyun Kim, Haofu Liao, Srikar Appalaraju, Peng Tang, Zhuowen Tu, Ravi Kumar Satzoda, R. Manmatha, Vijay Mahadevan, Stefano Soatto

Information retrieval

Evaluating D-MERIT of partial-annotation on information retrieval
Royi Rassin, Yaron Fairstein, Oren Kalinsky, Guy Kushilevitz, Nachshon Cohen, Alexander Libov, Yoav Goldberg

Identifying high consideration e-commerce search queries
Zhiyu Chen, Jason Choi, Besnik Fetahu, Shervin Malmasi

Learning when to retrieve, what to rewrite, and how to respond in conversational QA*
Nirmal Roy, Leonardo Ribeiro, Rexhina Blloshmi, Kevin Small

Natural-language understanding

Intent detection in the age of LLMs
Gaurav Arora, Shreya Jain, Srujana Merugu

Intent detection in the age of LLMs.png
"Intent detection in the age of LLMs" proposes a methodology for adaptive in-context learning and chain-of-thought-based intent detection using LLMs.

Predicting entity salience in extremely short documents
Ben Bullough, Harrison Lundberg, Chen Hu, Weihang Xiao

LLM evaluation

AXCEL: Automated eXplainable consistency evaluation using LLMs*
P Aditya Sreekar, Sahil Verma, Suransh Chopra, Sarik Ghazarian, Abhishek Persad, Narayanan Sadagopan

Precise model benchmarking with only a few observations
Riccardo Fogliato, Pratik Patil, Nil-Jana Akpinar, Mathew Monfort

LLM fine tuning

AdaZeta: Adaptive zeroth-order tensor-train adaption for memory-efficient large language models fine-tuning
Yifan Yang, Kai Zhen, Ershad Banijamali, Thanasis Mouchtaris, Zheng Zhang

RoseLoRA: Row and column-wise sparse low-rank adaptation of pre-trained language model for knowledge editing and fine-tuning
Haoyu Wang, Tianci Liu, Ruirui Li, Monica Cheng, Tuo Zhao, Jing Gao

RoseLoRA.png
The row- and column-wise sparse low-rank adaptation (RoseLoRA) framework proposed in "RoseLoRA: Row and column-wise sparse low-rank adaptation of pre-trained language model for knowledge editing and fine-tuning".

LLMs for speech

Speechworthy instruction-tuned language models
Hyundong Cho, Nicolaas Jedema, Leonardo Ribeiro, Karishma Sharma, Pedro Szekely, Alessandro Moschitti, Ruben Janssen, Jonathan May

LLM misinformation mitigation

ECON: On the detection and resolution of evidence conflicts
Cheng Jiayang, Chunkit Chan, Qianqian Zhuang, Lin Qiu, Tianhang Zhang, Tengxiao Liu, Yangqiu Song, Yue Zhang, Pengfei Liu, Zheng Zhang

Generative subgraph retrieval for knowledge graph–grounded dialog generation
Jinyoung Park, Minseok Joo, Joo-Kyung Kim, Hyunwoo J. Kim

HalluMeasure: Fine-grained hallucination measurement using chain-of-thought reasoning
Shayan Ali Akbar, Md Mosharaf Hossain, Tess Wood, Si-Chi Chin, Erica Salinas, Victor Alvarez, Erwin Cornejo

Knowledge-centric hallucination detection
Xiangkun Hu, Dongyu Ru, Lin Qiu, Qipeng Guo, Tianhang Zhang, Yang Xu, Yun Luo, Pengfei Liu, Zheng Zhang, Yue Zhang

LLM reasoning

Auto-evolve: Enhancing large language model’s performance via self-reasoning framework*
Krishna Aswani, Alex Lu, Pranav Patankar, Priya Dhalwani, Iris Tan, Jayant Ganeshmohan, Simon Lacasse

LLM self-correction

LLM self-correction with DeCRIM: Decompose, critique, and refine for enhanced following of instructions with multiple constraints
Thomas Palmeira Ferraz, Kartik Mehta, Yu-Hsiang Lin, Haw-Shiuan Chang, Shereen Oraby, Sijia Liu, Vivek Subramanian, Tagyoung Chung, Mohit Bansal, Nanyun Peng

DeCRIM.png
In the DeCRIM pipeline proposed in "LLM self-correction with DeCRIM: Decompose, critique, and refine for enhanced following of instructions with multiple constraints", an LLM first generates a response to a user request. The Decomposer then breaks down the request into granular constraints, and the Critic model gives feedback on whether the response meets those constraints. If it does, the response is output; if not, the LLM uses the feedback to refine the response.

LLM training

Dancing in chains: Reconciling instruction following and faithfulness in language models
Zhengxuan Wu, Yuhao Zhang, Peng Qi, Yumo Xu, Rujun Han, Yian Zhang, Jifan Chen, Bonan Min, Zhiheng Huang

DEM: Distribution edited model for training with mixed data distributions
Dhananjay Ram, Aditya Rawal, Momchil Hardalov, Nikolaos Pappas, Sheng Zha

DEM: Distribution Edited Model for Training with Mixed Data Distributions
The distribution-edited model D) described in "DEM: Distribution edited model for training with mixed data distributions" results from fine-tuning a pretrained model (Θ) on n individual data distributions (Di) and combining the resulting models with basic element-wise vector operations. Here, the extracted distribution vectors (∆ΘDi ) are multiplied by weight coefficients, and the weighted sum is added to the base model.

Evolutionary contrastive distillation for language model alignment
Julian Katz-Samuels, Zheng Li, Hyokun Yun, Priyanka Nigam, Yi Xu, Vaclav Petricek, Bing Yin, Trishul Chilimbi

Hop, skip, jump to convergence: Dynamics of learning rate transitions for improved training of large language models
Shreyas Subramanian, Vignesh Ganapathiraman, Corey Barrett

Learning from relevant subgoals in successful dialogs using iterative training for task-oriented dialog systems
Magdalena Kaiser, Patrick Ernst, Gyuri Szarvas

Quality matters: Evaluating synthetic data for tool-using LLMs
Shadi Iskander, Nachshon Cohen, Zohar Karnin, Ori Shapira, Sofia Tolmach

Query autocompletion

AmazonQAC: A large-scale, naturalistic query autocomplete dataset
Dante Everaert, Rohit Patki, Tianqi Zheng, Christopher Potts

DiAL: Diversity aware listwise ranking for query auto-complete
Sonali Singh, Sachin Farfade, Prakash Mandayam Comar

Question answering

RAG-QA arena: Evaluating domain robustness for long-form retrieval-augmented question answering
Rujun Han, Yuhao Zhang, Peng Qi, Yumo Xu, Jenyuan Wang, Lan Liu, William Yang Wang, Bonan Min, Vittorio Castelli

Retrieving contextual information for long-form question answering using weak supervision
Philipp Christmann, Svitlana Vakulenko, Ionut Teodor Sorodoc, Bill Byrne, Adrià de Gispert

Recommender systems

Efficient pointwise-pairwise learning-to-rank for news recommendation
Nithish Kannen Senthilkumar, Yao Ma, Gerrit van den Burg, Jean Baptiste Faddoul

Efficient pointwise-pairwise learning-to-rank for news recommendation.png
An illustration of the GLIMPSE framework proposed in "Efficient pointwise-pairwise learning-to-rank for news recommendation". GLIMPSE adopts a multitask approach in which a pretrained language model is fine-tuned on both the relevance prediction task and the pairwise-preference task. During inference, the relevance predictions are used to produce an initial pointwise ranking, which is subsequently improved by one or more right-to-left (RTL) passes using pairwise comparisons.

PEARL: Preference extraction with exemplar augmentation and retrieval with LLM agents
Vijit Malik, Akshay Jagatap, Vinayak Puranik, Anirban Majumder

Sequential LLM framework for fashion recommendation
Han Liu, Xianfeng Tang, Tianlang Chen, Jiapeng Liu, Indu Indu, Henry Peng Zou, Peng Dai, Roberto Fernandez Galan, Mike Porter, Dongmei Jia, Ning Zhang, Lian Xiong

Responsible AI

Attribute controlled fine-tuning for large language models: A case study on detoxification
Tao Meng, Ninareh Mehrabi, Palash Goyal, Anil Ramakrishna, Aram Galstyan, Richard Zemel, Kai-Wei Chang, Rahul Gupta, Charith Peris

FLIRT: Feedback loop in-context red teaming
Ninareh Mehrabi, Palash Goyal, Christophe Dupuy, Qian Hu, Shalini Ghosh, Richard Zemel, Kai-Wei Chang, Aram Galstyan, Rahul Gupta

Order of magnitude speedups for LLM membership inference
Rongting Zhang, Martin Bertran Lopez, Aaron Roth

Synthetic data generation

CorrSynth: A correlated sampling method for diverse dataset generation from LLMs
Suhas Kowshik, Abhishek Divekar, Vijit Malik

A Correlated Sampling Method for Diverse Dataset Generation from LLMs
"CorrSynth: A correlated sampling method for diverse dataset generation from LLMs" introduces a sampling method that uses anti-correlation between examples rather than few-shot generation.

DATA ADVISOR: Dynamic data curation for safety alignment of large language models
Fei Wang, Ninareh Mehrabi, Palash Goyal, Rahul Gupta, Kai-Wei Chang, Aram Galstyan

Evaluating differentially private synthetic data generation in high-stakes domains
Krithika Ramesh, Nupoor Gandhi, Pulkit Madaan, Lisa Bauer, Charith Peris, Anjalie Field

SYNTHESIZRR: Generating diverse datasets with retrieval augmentation
Abhishek Divekar, Greg Durrett

Abstract depiction of the SYNTHESIZRR procedure
Abstract depiction of the procedure proposed in "SYNTHESIZRR: Generating diverse datasets with retrieval augmentation". The content sourcing stage retrieves K unique documents {r1,...,rK} from a large corpus for each in-context covariate xICL. The task-inversion stage uses a parameterized context refinement prompt, Pτ, which takes parameters Rinv (inversion instruction), rk (a retrieved document), and V(yICL) (the verbalized target label). A generalist teacher LLM autoregressively generates a synthetic covariate. Each in-context example thus produces K unique synthetic examples {x̃1,..., x̃K}, which we include in the dataset with target yICL.

Text classification

Distance-aware calibration for pre-trained language models*
Alberto Gasparin, Gianluca Detommaso

Performance-guided LLM knowledge distillation for efficient text classification at scale

Flavio Di Palo, Prateek Singhi, Bilal Fadlallah

Prompt-tuned muti-task taxonomic transformer (PTMTTaxoFormer)
Rajashekar Vasantha, Nhan Nguyen, Yue Zhang

Text summarization

Salient information prompting to steer content in prompt-based abstractive summarization
Lei Xu, Asad Karim, Saket Dingliwal, Aparna Elangovan

Research areas

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Do you want to join a team of innovative scientists to research and develop generative AI technology that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center from AWS that enables businesses to deliver intelligent, engaging, dynamic, and personalized customer service experiences. The Agentic Customer Experience (ACX) org is responsible for weaving native-AI across the Connect application experiences delivered to end-customers, agents, and managers/supervisors. The Interactive AI Science team, serves as the cornerstone for AI innovation across Amazon Connect, functioning as the sole science team support high impact product including Amazon Q in Connect, Contact Lens and other key initiatives. As an Applied Scientist on our team, you will work closely with senior technical and business leaders from within the team and across AWS. You distill insight from huge data sets, conduct cutting edge research, foster ML models from conception to deployment. You have deep expertise in machine learning and deep learning broadly, and extensive domain knowledge in natural language processing, generative AI and LLM Agents evaluation and optimization, etc. You are comfortable with quickly prototyping and iterating your ideas to build robust ML models using technology such as PyTorch, Tensorflow and AWS Sagemaker. The ideal candidate has the ability to understand, implement, innovate on the state-of-the-art Agentic AI based systems. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and scientific problems. We are looking for passionate, talented, and experienced people to join us to innovate on modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
US, WA, Bellevue
As an Applied Scientist in Amazon Fullfilment Technology, you will lead the development of agentic systems to assist with operational decision making and orchestration. You will work building full agentic systems leveraging multi-agent orchestration, tool use, memory, and action execution. You will train LLMs using a combination of rejection sampling approaches, SFT, continual post-training, and Reinforcement Learning (RL). These systems are deployed to Amazon buildings, and you will also work on rigorous offline and online evaluations. Your work will leverage the latest LLMs to develop capabilities for agentic reasoning, coding and analytics. You will also lead research projects to tackle unsolved problems, mentor interns, and author academic papers to summarize your findings for external publication. Key job responsibilities - Generating training and preference data for specific use cases (reasoning trajectories, tool traces) - Reward modeling and policy optimization for LLMs: DPO, IPO, RLHF/RLAIF with PPO/GRPO, rejection sampling. - Supervised fine-tuning on step-by-step trajectories and tool-use traces - Verbal Reinforcement Learning and Continual Learning - RL for LLMs, Offline RL and off-policy evaluation - Agentic memory/state management; episodic and semantic memory; vector search; grounding with RAG. - Evaluation: developing decision quality metrics, scaling LLM-based evaluations. About the team Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Learn more about AFT: https://tinyurl.com/AFTOverview
US, WA, Bellevue
Are you driven by the challenge of solving complex problems that directly impact the safety and well-being of millions of Amazon Associates worldwide? Do you want to push the boundaries of AI to build innovative solutions that make workplaces safer and more efficient? If so, we invite you to join our WHS DataTech team as an Applied Scientist and take your career to the next level! At WHS DataTech, we leverage Large Language Models (LLMs), Computer Vision, and AI-driven innovations to develop industry-leading solutions that proactively enhance workplace safety. Our work spans real-time risk assessment, predictive analytics, and AI-powered insights, all aimed at creating a safer work environment at scale. As an Applied Scientist specializing in LLMs and Computer Vision, you will play a pivotal role in shaping our next-generation safety solutions. You’ll be at the forefront of innovation, designing and implementing AI-powered features that redefine workplace safety. Your work will drive strategic decisions, optimize system architecture, and influence best practices, ensuring our technology remains industry-leading. Key job responsibilities - Apply LLM model to analyze complex unstructured datasets and extract meaningful insights. - Collaborate with software engineers to implement and deploy machine learning (LLM or CV) solutions. - Conduct experiments and evaluate model performance, iterating and improving as needed. - Stay up-to-date with the latest advancements in machine learning and related fields. - Collaborate with cross-functional teams to understand business needs and identify areas for application of machine learning. - Present findings and recommendations to stakeholders and contribute to the overall research and development strategy. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team WHS DataTech is a multidisciplinary team of scientists and engineers dedicated to building AI-powered solutions that improve workplace safety across Amazon. We work at the intersection of large-scale data, advanced machine learning, and computer vision, delivering innovations that enhance decision-making, streamline operations, and protect millions of associates worldwide. Our collaborative culture emphasizes scientific rigor, engineering excellence, and a strong mission focus on creating safer, more efficient workplaces.
US, CA, Pasadena
The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. We are looking to hire an Instrument Control Engineer to join our growing software team. You will work closely with our experimental physics and control hardware development teams to enable their work characterizing, calibrating, and operating novel quantum devices. The ideal candidate should be able to translate high-level science requirements into software implementations (e.g. Python APIs/frameworks, compiler passes, embedded SW, instrument drivers) that are performant, scalable, and intuitive. This requires someone who (1) has a strong desire to work within a team of scientists and engineers, and (2) demonstrates ownership in initiating and driving projects to completion. This role has a particular emphasis on working directly with our control hardware designers and vendors to develop instrument software for test and measurement. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility. Key job responsibilities - Work with control hardware developers, as a “subject matter expert” on the software interfaces around our control hardware - Collaborate with external control hardware vendors to understand and refine integration strategies - Implement instrument drivers and control logic in Python and/or a low-level languages, including C++ or Rust - Contribute to our compiler backend to enable the efficient execution of OpenQASM-based experiments on our next-generation control hardware - Benchmark system performance and help define key performance metrics - Ensure new features are successfully integrated into our Python-based experimental software stack - Partner with scientists to actively contribute to the codebase through mentorship and documentation We are looking for candidates with strong engineering principles, a bias for action, superior problem-solving, and excellent communication skills. Working effectively within a team environment is essential. As an Instrument Control Engineer embedded in a broader science organization, you will have the opportunity to work on new ideas and stay abreast of the field of experimental quantum computation. A day in the life Your time will be spent on projects that extend functional capabilities or performance of our internal research software stack. This requires working backwards from the needs of science staff in the context of our larger experimental roadmap. You will translate science and software requirements into design proposals balancing implementation complexity against time-to-delivery. Once a design proposal has been reviewed and accepted, you’ll drive implementation and coordinate with internal stakeholders to ensure a smooth roll out. Because many high-level experimental goals have cross-cutting requirements, you’ll often work closely with other engineers or scientists or on the team. About the team You will be joining the Software group within the Amazon Center of Quantum Computing. Our team is comprised of scientists and software engineers who are building scalable software that enables quantum computing technologies.