Social
Conversational AI

A quick guide to Amazon's 65-plus papers at this year's ACL

Familiar topics such as question answering and natural-language understanding remain well represented, but a new concentration on language modeling and multimodal models reflect the spread of generative AI.

By Staff writer
July 10, 2023
10 min read
Share

Between the main conference and the recently inaugurated ACL Proceedings, Amazon researchers have more than 65 papers at this year's meeting of the Association for Computational Linguistics (ACL).

Automatic speech recognition

Masked audio text encoders are effective multi-modal rescorers*
Jason Cai, Monica Sunkara, Xilai Li, Anshu Bhatia, Xiao Pan, Sravan Bodapati

Code generation

A static evaluation of code completion by large language models
Hantian Ding, Varun Kumar, Yuchen Tian, Zijian Wang, Rob Kwiatkowski, Xiaopeng LI, Murali Krishna Ramanathan, Baishakhi Ray, Parminder Bhatia, Sudipta Sengupta, Dan Roth, Bing Xiang

Multitask pretraining with structured knowledge for text-to-SQL generation
Robert Giaquinto, Dejiao Zhang, Benjamin Kleiner, Yang Li, Ming Tan, Parminder Bhatia, Ramesh Nallapati, Xiaofei Ma

Code switching

Code-switched text synthesis in unseen language pairs*
I-Hung Hsu, Avik Ray, Shubham Garg, Nanyun Peng, Jing Huang

Code-switched text synthesis.png
From "Code-switched text synthesis in unseen language pairs".

CoMix: Guide transformers to code-mix using POS structure and phonetics*
Gaurav Arora, Srujana Merugu, Vivek Sembium

Continual learning

Characterizing and measuring linguistic dataset drift
Tyler A. Chang, Kishaloy Halder, Neha Anna John, Yogarshi Vyas, Yassine Benajiba, Miguel Ballesteros, Dan Roth

Data-/table-to-text applications

An inner table retriever for robust table question answering
Weizhe Lin, Rexhina Blloshmi, Bill Byrne, Adrià de Gispert, Gonzalo Iglesias

Few-shot data-to-text generation via unified representation and multi-source learning
Alexander Hanbo Li, Mingyue Shang, Evangelia Spiliopoulou, JIE MA, Patrick Ng, Zhiguo Wang, Bonan Min, William Wang, Kathleen McKeown, Vittorio Castelli, Dan Roth, Bing Xiang

Improving cross-task generalization of unified table-to-text models with compositional task configurations*
Jifan Chen, Yuhao Zhang, Lan Liu, Rui Dong, Xinchi Chen, Patrick Ng, William Wang, Zhiheng Huang

LI-RAGE: Late interaction retrieval augmented generation with explicit signals for open-domain table question answering
Weizhe Lin, Rexhina Blloshmi, Bill Byrne, Adrià de Gispert, Gonzalo Iglesias

Dialogue

Diable: Efficient dialogue state tracking as operations on tables*
Pietro Lesci, Yoshinari Fujinuma, Momchil Hardalov, Chao Shang, Lluis Marquez

NatCS: Eliciting natural customer support dialogues
James Gung, Emily Moeng, Wesley Rose, Arshit Gupta, Yi Zhang, Saab Mansour

Schema-guided user satisfaction modeling for task-oriented dialogues
Yue Feng, Yunlong Jiao, Animesh Prasad, Nikolaos Aletras, Emine Yilmaz, Gabriella Kazai

Toward more accurate and generalizable evaluation metrics for task-oriented dialogs
Abi Komma, Nagesh Panyam, Timothy Leffel, Anuj Goyal, Angeliki Metallinou, Spyros Matsoukas, Aram Galstyan

Explainable AI

Efficient Shapley values estimation by amortization for text classification
Alan Yang, Fan Yin, He He, Kai-Wei Chang, Xiaofei Ma, Bing Xiang

Efficient Shapley values.png
From "Efficient Shapley values estimation by amortization for text classification".

Few shot rationale generation using self-training with dual teachers*
Aditya Srikanth Veerubhotla, Lahari Poddar, Jun Yin, Gyuri Szarvas, Sharanya Eswaran

Information extraction

An AMR-based link prediction approach for document-level event argument extraction
Yuqing Yang, Qipeng Guo, Xiangkun Hu, Yue Zhang, Qipeng Guo, Zheng Zhang

AVEN-GR: Attribute value extraction and normalization using product graphs
Donato Crisostomi, Thomas Ricatte

Large scale generative multimodal attribute extraction for e-commerce attributes
Anant Khandelwal, Happy Mittal, Shreyas Sunil Kulkarni, Deepak Gupta

ParaAMR: A large-scale syntactically diverse paraphrase dataset by AMR back-translation
Kuan-Hao Huang, Varun Iyer, I-Hung Hsu, Anoop Kumar, Kai-Wei Chang, Aram Galstyan

ParaAMR.png
From "ParaAMR: A large-scale syntactically diverse paraphrase dataset by AMR back-translation".

Weakly supervised hierarchical multi-task classification of customer questions
Jitenkumar Rana, Promod Yenigalla, Chetan Aggarwal, Sandeep Mukku, Manan Soni, Rashmi Patange

WebIE: Faithful and robust information extraction on the web
Chenxi Whitehouse, Clara Vania, Alham Fikri Aji, Christos Christodoulopoulos, Andrea Pierleoni

Information retrieval

CUPID: Curriculum learning based real-time prediction using distillation
Arindam Bhattacharya, Ankith M S, Ankit Gandhi, Vijay Huddar, Atul Saroop, Rahul Bhagat

Direct fact retrieval from knowledge graphs without entity linking
Jinheon Baek, Alham Fikri Aji, Jens Lehmann, Sung Ju Hwang

Language modeling

Adaptation approaches for nearest neighbor language models*
Rishabh Bhardwaj, George Polovets, Monica Sunkara

CONTRACLM: Contrastive learning for causal language model
Nihal Jain, Dejiao Zhang, Wasi Ahmad, Zijian Wang, Feng Nan, Xiaopeng LI, Ming Tan, Baishakhi Ray, Parminder Bhatia, Xiaofei Ma, Ramesh Nallapati, Bing Xiang

Controlled text generation with hidden representation transformations*
Vaibhav Kumar, Hana Koorehdavoudi, Masud Moshtaghi, Amita Misra, Ankit Chadha, Emilio Ferrara

KILM: Knowledge injection into encoder-decoder language models
Yan XU, Mahdi Namazifar, Devamanyu Hazarika, Aishwarya Padmakumar, Yang Liu, Dilek Hakkani-Tür

KILM.png
From "KILM: Knowledge injection into encoder-decoder language models".

ReAugKD: Retrieval-augmented knowledge distillation for pre-trained language models
Jianyi Zhang, Aashiq Muhamed, Aditya Anantharaman, Guoyin Wang, Changyou Chen, Kai Zhong, Qingjun Cui, Yi Xu, Belinda Zeng, Trishul Chilimbi, Yiran Chen

Recipes for sequential pre-training of multilingual encoder and seq2seq models*
Saleh Soltan, Andy Rosenbaum, Tobias Falke, Qin Lu, Anna Rumshisky, Wael Hamza

Rethinking the role of scale for in-context learning: An interpretability-based case study at 66 billion scale
Hritik Bansal, Karthik Gopalakrishnan, Saket Dingliwal, Sravan Bodapati, Katrin Kirchhoff, Dan Roth

Machine learning

Mitigating the burden of redundant datasets via batch-wise unique samples and frequency-aware losses
Donato Crisostomi, Andrea Caciolai, Alessandro Pedrani, Alessandro Manzotti, Enrico Palumbo, Kay Rottmann, Davide Bernardi

Machine translation

RAMP: Retrieval and attribute-marking enhanced prompting for attribute-controlled translation
Gabriele Sarti, Phu Mon Htut, Xing Niu, Benjamin Hsu, Anna Currey, Georgiana Dinu, Maria Nădejde

Multimodal models

Benchmarking diverse-modal entity linking with generative models*
Sijia Wang, Alexander Li, Henry Zhu, Sheng Zhang, Pramuditha Perera, Chung-Wei Hang, JIE MA, William Wang, Zhiguo Wang, Vittorio Castelli, Bing Xiang, Patrick Ng

Generate then select: Open-ended visual question answering guided by world knowledge*
Xingyu Fu, Sheng Zhang, Gukyeong Kwon, Pramuditha Perera, Henry Zhu, Yuhao Zhang, Alexander Hanbo Li, William Wang, Zhiguo Wang, Vittorio Castelli, Patrick Ng, Dan Roth, Bing Xiang

KG-FLIP: Knowledge-guided fashion-domain language-image pre-training for e-commerce
Qinjin Jia, Yang Liu, Shaoyuan Xu, Huidong Liu, Daoping Wu, Jinmiao Fu, Roland Vollgraf, Bryan Wang

Resolving ambiguities in text-to-image generative models
Ninareh Mehrabi, Palash Goyal, Apurv Verma, Jwala Dhamala, Varun Kumar, Qian Hu, Kai-Wei Chang, Richard Zemel, Aram Galstyan, Rahul Gupta

Translation-enhanced multilingual text-to-image generation
Yaoyiran Li, Ching-Yun (Frannie) Chang, Stephen Rawls, Ivan Vulić, Anna Korhonen

Unsupervised melody-to-lyric generation
Yufei Tian, Anjali Narayan-Chen, Shereen Oraby, Alessandra Cervone, Chenyang Tao, Gunnar Sigurdsson, Wenbo Zhao, Tagyoung Chung, Jing Huang, Violet Peng

Unsupervised melody-to-lyric.png
From "Unsupervised melody-to-lyric generation".

Natural-language processing

Multi-VALUE: A framework for cross-dialectal English NLP
Caleb Ziems, William Held, Jingfeng Yang, Jwala Dhamala, Rahul Gupta, Diyi Yang

vONTSS: vMF based semi-supervised neural topic modeling with optimal transport*
Weijie Xu, Xiaoyu Jiang, Srinivasan Sengamedu, "SHS", Francis Iannacci, Jinjin Zhao

Natural-language understanding

ECG-QALM: Entity-controlled synthetic text generation using contextual Q&A for NER*
Karan Aggarwal, Henry Jin, Aitzaz Ahmad

Entity contrastive learning in a large-scale virtual assistant system
Jonathan Rubin, Jason Crowley, George Leung, Morteza Ziyadi, Maria Minakova

EPIC: Multi-perspective annotation of a corpus of irony
Simona Frenda, Alessandro Pedrani, Valerio Basile, Soda Marem Lo, Alessandra Teresa Cignarella, Raffaella Panizzon, Cristina Marco, Bianca Scarlini, Viviana Patti, Cristina Bosco, Davide Bernardi

Measuring and mitigating local instability in deep neural networks*
Arghya Datta, Subhrangshu Nandi, Jingcheng Xu, Greg Ver Steeg, He Xie, Anoop Kumar, Aram Galstyan

Reducing cohort bias in natural language understanding systems with targeted self-training scheme
Thu Le, Gabriela Cortes Hernandez, Bei Chen, Melanie Bradford

Privacy

Controlling the extraction of memorized data from large language models via prompt-tuning
Mustafa Ozdayi, Charith Peris, Jack G. M. FitzGerald, Christophe Dupuy, Jimit Majmudar, Haidar Khan, Rahil Parikh, Rahul Gupta

Query rewriting

Context-aware query rewriting for improving users’ search experience on e-commerce websites
Simiao Zuo, Qingyu Yin, Haoming Jiang, Shaohui Xi, Bing Yin, Chao Zhang, Tuo Zhao

Unified contextual query rewriting
Yingxue Zhou, Jie Hao, Mukund Rungta, Yang Liu, Eunah Cho, Xing Fan, Yanbin Lu, Vishal Vasudevan, Kellen Gillespie, Zeynab Raeesy, Sawyer Shen, Edward Guo, Gokhan Tur

Question answering

Accurate training of web-based question answering systems with feedback from ranked users
Liang Wang, Ivano Lauriola, Alessandro Moschitti

Context-aware transformer pre-training for answer sentence selection
Luca Di Liello, Siddhant Garg, Alessandro Moschitti

Cross-Lingual Knowledge Distillation for answer sentence selection in low-resource languages*
Shivanshu Gupta, Yoshitomo Matsubara, Ankit Chadha, Alessandro Moschitti

Exploiting abstract meaning representation for open-domain question answering*
Cunxiang Wang, Zhikun Xu, Qipeng Guo, Xiangkun Hu, Xuefeng Bai, Zheng Zhang, Yue Zhang

Exploiting abstract meaning representation.png
From "Exploiting abstract meaning representation for open-domain question answering".

Hybrid hierarchical retrieval for open-domain question answering*
Manoj Ghuhan Arivazhagan, Lan Liu, Peng Qi, Xinchi Chen, William Wang, Zhiheng Huang

Learning answer generation using supervision from automatic question answering evaluators
Matteo Gabburo, Siddhant Garg, Rik Koncel-Kedziorski, Alessandro Moschitti

RobustQA: Benchmarking the robustness of domain adaptation for open-domain question answering*
Rujun Han, Peng Qi, Yuhao Zhang, Lan Liu, Juliette Burger, William Wang, Zhiheng Huang, Bing Xiang, Dan Roth

Reasoning

FolkScope: Intention knowledge graph construction for e-commerce commonsense discovery*
Changlong Yu, Weiqi Wang, Xin Liu, Jiaxin Bai, Yangqiu Song, Zheng Li, Yifan Gao, Tianyu Cao, Bing Yin

SCOTT: Self-consistent chain-of-thought distillation
Peifeng Wang, Zhengyang Wang, Zheng Li, Yifan Gao, Bing Yin, Xiang Ren

Self-learning

Constrained policy optimization for controlled self-learning in conversational AI systems
Mohammad Kachuee, Sungjin Lee

Scalable and safe remediation of defective actions in self-learning conversational systems
Sarthak Ahuja, Mohammad Kachuee, Fateme Sheikholeslami, Weiqing Liu, Jae Do

Semantic parsing

An empirical analysis of leveraging knowledge for low-resource task-oriented semantic parsing*
Mayank Kulkarni, Aoxiao Zhong, Nicolas Guenon Des Mesnards, Sahar Movaghati, Mukund Harakere, He Xie, Jianhua Lu

XSEMPLR: Cross-lingual semantic parsing in multiple natural languages and meaning representations
Yusen Zhang, Jun Wang, Zhiguo Wang, Rui Zhang

XSemPLR.png
From "XSEMPLR: Cross-lingual semantic parsing in multiple natural languages and meaning representations".

Spoken-language understanding

Regression-free model updates for spoken language understanding
Andrea Caciolai, Verena Weber, Tobias Falke, Alessandro Pedrani, Davide Bernardi

Sharing encoder representations across languages, domains and tasks in large-scale spoken language understanding
Jonathan Hueser, Judith Gaspers, Thomas Gueudre, Chandana Satya Prakash, Jin Cao, Daniil Sorokin, Quynh Do, Nicolas Anastassacos, Tobias Falke, Turan Gojayev, Mariusz Momotko, Denis Romasanta Rodriguez, Austin Doolittle, Kartik Balasubramaniam, Wael Hamza, Fabian Triefenbach, Patrick Lehnen

Toxic-language classification

QCon at SemEval-2023 Task 10: Data augmentation and model ensembling for detection of online sexism
Wes Feely, Prabhakar Gupta, Manas Mohanty, Tim Chon, Tuhin Kundu, Vijit Singh, Sandeep Atluri, Tanya Roosta, Viviane Ghaderi, Peter Schulam, Heba Elfardy

Towards building a robust toxicity predictor
Dmitriy Bespalov, Sourav Bhabesh, Yi Xiang, Yanjun (Jane) Qi

*Accepted to ACL Findings

Research areas
Tags
About the Author
Staff writer

Related content

  • ARA-Fall26-16x9.png
    Amazon Research Awards recipients announced
    Amazon Research Awards team
    May 27, 2026
    Awardees represent more than 49 universities in 11 countries. Recipients have access to Amazon public datasets, along with AWS AI/ML services and tools.
  • PortableReasoning-Hero-16x9.png
    Portable reasoning: Releasing text-bound intelligence into agentic interaction
    Meiqi Sun
    April 20, 2026
    Large language models today can solve algebra, pass academic benchmarks, and generate highly structured chain-of-thought explanations. In text-only settings, they often feel startlingly intelligent — methodical, articulate, even strategic. But place those models inside an interactive environment — ask them to click buttons, scroll pages, fill out forms, and submit answers — and their behavior changes. Their careful reasoning falters. They guess where they once deduced. They adhere to templates and produce limited procedural narration: stating what they see and what they will click next, without first forming a structured plan and acting in accordance with plan. It’s as if part of their intelligence has quietly gone offline the moment the cursor appears.
    Machine learning
  • Promptimus-02b-16x9.png
    Promptimus: Improving already good LLM prompts with zero manual engineering
    Zhengyuan Shen, Yunfei Bai, Sullam Jeoung, Shuai Wang
    May 14, 2026
    By focusing on specific failure points and suggesting targeted solutions, a new automated prompt-engineering framework improves prompt performance without compromising existing functionality.

Work with us

See more jobs See more jobs
Wireless Science Manager, Device Connectivity
US, CA, Sunnyvale
Come join the Device connectivity team in building the next generation of innovative wireless solution that create a magical experience on our products and services. We actively engage in strategic initiatives, foster partnerships with industry and academia, leverage foundational artificial intelligence and large language models to stay at the forefront of the technological advancements. We are seeking an experienced Applied Science Manager to lead and grow a team of applied scientists who are pushing the boundaries of AI/ML in wireless connectivity and sensing. In this role, you will combine deep technical expertise with strong people leadership to drive scientific innovation that directly impacts millions of customers worldwide. Key job responsibilities As a Applied Science Manager in the team, you will: Build, mentor, and develop a high-performing team of applied scientists, setting the technical bar through code reviews, design reviews, and hands-on contributions while fostering a culture of scientific excellence, innovation, and operational rigor. Define and drive the AI/ML science roadmap for wireless solutions by developing a deep understanding of Amazon's Devices and Services offerings, translating complex business problems into well-defined scientific challenges, identifying high-risk and high-impact technical directions, and guiding your team to deliver them from conception through production. Collaborate cross-functionally with engineering, product, and business partners to drive ML development from research through optimization and onto production devices, aligning science investments with product goals while meeting on-device performance, latency, and resource constraints. Balance exploratory research with production delivery timelines, ensuring the team maintains scientific rigor while meeting business commitments. Represent the team's AI innovations to both internal leadership and the external scientific community through leadership reviews, publications, patents, and conference presentations, providing clear articulation of science strategy, progress, and impact. About the team About the team Device Connectivity team is empowering possibilities through wireless innovation on our devices and through services, our vision is to design and develop transformative products and services that consistently exceed our customers' expectations.
Data Scientist, Demand Forecasting
US, WA, Bellevue
What does it take to build a foundation model that can forecast demand for hundreds of millions of products — including ones that have never been sold before? At Amazon, our Demand Forecasting team is tackling one of the most ambitious challenges in applied time series research: building large-scale foundation models that generalize across an enormous and diverse catalog of products, geographies, and business contexts. This is not incremental modeling work. We are redefining what's possible in demand forecasting. Our team operates at a scale that is unmatched in industry. We run experiments across millions of products simultaneously, pushing the boundaries of what foundation models can learn from vast, heterogeneous time series data. We are also exploring novel data generation techniques that augment our already unprecedented dataset — opening new frontiers in model generalization and forecasting for products with limited or no sales history. The models you build here will ship to production and directly influence hundreds of millions of dollars in automated inventory decisions every week, labor plans for tens of thousands of employees, and Amazon's financial outlook. Beyond operational impact, this team contributes to the broader scientific community and advances the state of the art in time series foundation models. If you are a scientist who wants to work at the frontier of time series research, at a scale no academic lab or startup can match, and see your work deployed to real-world impact — this is the team for you. Key job responsibilities - Design and run rigorous experiments at scale to evaluate and improve foundation model performance across hundreds of millions of products, geographies, and business verticals - Lead the end-to-end lifecycle of forecasting models — from research and experimentation through production launch — including defining success metrics, obtaining stakeholder sign-off, and managing rollout - Conduct online and offline labs to measure the real-world impact of forecast improvements beyond accuracy, including downstream supply chain, inventory, and financial outcomes - Develop and deploy production-grade deep learning and statistical models using Python, Scala, SQL, and related tools - Perform large-scale exploratory data analysis to uncover patterns, identify opportunities, and inform model development - Translate complex research findings into clear insights and recommendations for technical and non-technical stakeholders at all levels - Contribute to Amazon's scientific community and the broader research field through collaboration and publication in top-tier venues A day in the life No two days look the same, but most will involve some combination of deep technical work, cross-functional collaboration, and scientific thinking at a scale you won't find anywhere else. You might start the morning reviewing the results of an experiment running across hundreds of millions of products — analyzing whether a new foundation model variant is improving generalization on cold-start items, or whether a novel data generation approach is meaningfully shifting forecast quality. You'll dig into the numbers, form a hypothesis, and design the next iteration. Later in the day, you could be in a stakeholder review, walking business and engineering partners through a set of launch metrics — explaining not just forecast accuracy, but the downstream supply chain and financial impact your model is driving. Getting a model to production at Amazon requires rigor: you'll define success criteria, run online and offline labs to validate real-world impact, and build the case for sign-off across technical and business stakeholders. You'll write code — Python, Scala, SQL — to process and analyze data at a scale most scientists never encounter. You'll collaborate closely with scientists, engineers, and business teams, and contribute to research that has a real chance of being published and advancing the field. The work is hard, the problems are unsolved, and the impact is immediate. If you want to do research that ships — this is where you do it. About the team The Demand Forecasting team sits at the heart of Amazon's supply chain, building the science that determines what products are available, when, and at what cost — for hundreds of millions of customers around the world. Our mission is to push the frontier of what's possible in large-scale time series forecasting, and to deploy that science where it creates real, measurable impact. We are a team of scientists who care deeply about both research rigor and real-world outcomes. We don't just publish — we ship. And we don't just ship — we measure, iterate, and raise the bar. Our work spans the full lifecycle: from foundational research and large-scale experimentation to production deployment and downstream impact measurement across supply chain, inventory, and financial planning.
Airspace Management Simulation Applied Scientist, Prime Air Flight Sciences High Fidelity Methods
US, WA, Seattle
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We're looking for a Research Scientist with a background in developing simulations for traffic management algorithms, including expert knowledge in strategic deconfliction, tactical deconfliction, or detect-and-avoid systems. Managing a large number of concurrent autonomous drone flights that share airspace with other autonomous or manned aircraft is a challenging problem. Be part of the team building simulation tools and algorithms to solve this at scale. This role will contribute to a portfolio of simulation tools managing concurrent airspace traffic for aviation systems. This will include developing new methodologies in the areas of conflict detection and resolution, as well as developing related software systems that will be used in operation to enable package delivery at scale. The ideal candidate is comfortable with risk-taking and ambiguity and able to build consensus on critical, controversial technical decisions. If you enjoy the process of solving real-world problems that haven’t been solved at scale anywhere before, Prime Air is right for you. Along the way, we guarantee you’ll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver and directly impact Amazon’s customers worldwide. Key job responsibilities The primary focus of this role will be on modeling traffic management frameworks that use a layered conflict detection and resolution strategy to ensure safe and efficient flight operations. This will include developing fundamental simulation infrastructure code, including discrete event simulation tooling. In addition, it will involve developing expert knowledge of the layers of mitigation and conducting in-depth scientific research on alternative solutions for conflict resolution. The candidate will contribute to significant and impactful systems that will provide value for Amazon customers and will drive these projects from the concept stage through development. This role will include substantial software development in prototyping and production environments.
Applied Scientist II, Alexa Ads
IN, KA, Bengaluru
Alexa+ is the world’s best Generative AI powered personal assistant / agent for consumers, and is becoming the conversational AI interface for Amazon services with the launch of Alexa for Shopping on Amazon.com and Amazon mobile app. At Alexa Ads, we are creating industry's first and most advanced Agentic Advertising products to drive Agentic Commerce. We are seeking an Applied Scientist to join our newly expanding team in India focused on Alexa Agentic/Conversational Ads and Personalization. In this role, you will build machine learning models that seamlessly and naturally integrate relevant advertising into the Alexa experience while deeply personalizing user interactions. You will work closely with other scientists, engineers, and product managers to take models from conception to production. Key job responsibilities - Design, develop, and evaluate innovative machine learning and deep learning models for natural language processing (NLP), recommendation systems, and personalization. - Conduct hands-on data analysis and build scalable ML pipelines. - Design and run A/B experiments to measure the impact of new models on customer experience and ad performance. - Collaborate with software development engineers to deploy models into high-scale, real-time production environments. About the team We are building a new science team in Bangalore to solve some of the most impactful problems in computational advertising. This isn't about tweaking existing models as we are rethinking how ads are ranked, priced, and personalized across voice-first and screen-first surfaces. These are problems that don't have textbook solutions. Key points to note about the team: 🧪 Greenfield team - you are not joining a mature org with rigid processes. You will shape the science roadmap, pick the problems, and define the culture from day one. 📈 Direct business impact — your models directly drive revenue. No yearly cycles to see if your work matters. 🌏 Global scope, local autonomy — collaborate with scientists and engineers across Seattle, Sunnyvale, and Bangalore, but own your problem space end-to-end. 🎓 Ship AND Publish: We encourage top-tier publications (NeurIPS, ACL, EMNLP, KDD, ICML, WWW) while ensuring your research hits production.
Applied Scientist, Fauna
US, CA, Sunnyvale
We are seeking an Applied Scientist to focus on Robotics Spatial Intelligence and Semantic Understanding. In this role, you'll research and build advanced semantic and world understanding algorithms that enable robots to observe, understand, and reason about complex and dynamic home environments. You'll work across a broad spectrum of 3D perception, contextual understanding, and world modeling approaches to build robust solutions that support autonomous decision making, task planning, navigation, and manipulation. Key job responsibilities - Develop and implement robust World Understanding and Modeling algorithms for a domestic robot. - Build simulation-based and on-robot evaluation frameworks with comprehensive benchmarks and metrics for systematic evaluation of Our Spatial Intelligence stack. - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world performance. - Collaborate with navigation, manipulation, and other teams to ensure seamless integration of World Understanding capabilities. - Stay current with the latest advances in World Modeling, Spatial Reasoning, and related fields and apply relevant findings to improve system performance About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
Applied Scientist, AWS Automated Reasoning
US, WA, Seattle
Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty. Key job responsibilities The successful candidate will: - Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. - Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. - Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. - Develop strategic plans to identify fundamentally new solutions for business problems. - Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Automated Reasoning? At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Sr. Applied Scientist, AWS Automated Reasoning
US, WA, Seattle
Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty. Key job responsibilities The successful candidate will: - Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. - Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. - Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. - Develop strategic plans to identify fundamentally new solutions for business problems. - Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Automated Reasoning? At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Manager, Research Science, Special Projects
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
Applied scientist, Agentic AI, AWS Agentic AI
IL, Tel Aviv
Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.
Sr Applied Scientist, Support Agent Intelligence and Evaluation
US, WA, Seattle
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Millions of advertisers rely on Amazon's self-service support experience to resolve issues, unblock campaigns, and grow their business. Our Support Agents team is building the science behind intelligent, conversational support — systems that understand advertiser intent, retrieve the right knowledge, generate accurate answers, and know when to escalate. We serve ~2M monthly active advertisers across dozens of locales and languages, and every percentage point of improvement in resolution quality translates directly into advertiser success and retention. We are seeking an Applied Scientist who is passionate about building evaluation science, NLP systems, and quality measurement at scale. You will define how we measure "good" — designing LLM-as-a-judge evaluation pipelines, developing our next-generation Issue Resolution Rate (IRR) metrics, and closing the quality gap between English and non-English markets. Your work will directly shape what ships to advertisers and what leadership uses to assess the health of our support experience. Key job responsibilities 1. Enhance support agent capabilities across the broad suite of Amazon Advertising products — expanding coverage, depth of resolution, and advertiser task completion across Sponsored Products, Sponsored Brands, DSP, AMC, and more 2. Design and own the evaluation framework for agent quality — including automated LLM-based scoring of answer correctness, confidence calibration, and conversation-level resolution signals 3. Develop novel metrics that capture whether advertisers actually got the help they needed (beyond surface-level deflection rates) 4. Build and improve retrieval and generation models that power real-time advertiser interactions under strict latency SLAs 5. Drive multilingual science — improve non-English resolution rates through cross-lingual retrieval, translation quality modeling, and locale-aware evaluation 6. Partner with product, engineering, and business teams to productize research and inform roadmap decisions with data A day in the life You might start the morning reviewing overnight evaluation results from your LLM-as-a-judge pipeline, then jump into a whiteboard session designing a new resolution metric that captures whether advertisers actually unblocked their campaign. After lunch you're running offline experiments on a cross-lingual retrieval model to close the quality gap for non-English markets, and by end of day you're syncing with engineering on latency trade-offs for next week's A/B test. The constant: your science directly changes the experience millions of advertisers have when they need help. About the team This role sits within Amazon Advertising's broader Agentic Intelligence organization — a community of multiple Applied Science and Engineering teams building the next generation of AI-powered experiences for advertisers. You'll have access to Principal Engineers and Principal Applied Scientists to pressure-test ideas and elevate your work. What makes this team unique is the balance: you'll drive product-facing science through customer support agents that touch millions of advertisers, while also influencing and collaborating with a core AI infrastructure team within Amazon. The team is cross-functional — scientists and engineers work shoulder-to-shoulder, from problem framing through production deployment.
See more jobs
View from space of a connected network around planet Earth representing the Internet of Things.
Get more from Amazon Science
Subscribe to our newsletter

Amazon.com | Conditions of Use | Privacy | © 1996-2026 Amazon.com, Inc. or its affiliates

Social