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A quick guide to Amazon's 65-plus papers at this year's ACL

Familiar topics such as question answering and natural-language understanding remain well represented, but a new concentration on language modeling and multimodal models reflect the spread of generative AI.

By Staff writer
July 10, 2023
10 min read
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Between the main conference and the recently inaugurated ACL Proceedings, Amazon researchers have more than 65 papers at this year's meeting of the Association for Computational Linguistics (ACL).

Automatic speech recognition

Masked audio text encoders are effective multi-modal rescorers*
Jason Cai, Monica Sunkara, Xilai Li, Anshu Bhatia, Xiao Pan, Sravan Bodapati

Code generation

A static evaluation of code completion by large language models
Hantian Ding, Varun Kumar, Yuchen Tian, Zijian Wang, Rob Kwiatkowski, Xiaopeng LI, Murali Krishna Ramanathan, Baishakhi Ray, Parminder Bhatia, Sudipta Sengupta, Dan Roth, Bing Xiang

Multitask pretraining with structured knowledge for text-to-SQL generation
Robert Giaquinto, Dejiao Zhang, Benjamin Kleiner, Yang Li, Ming Tan, Parminder Bhatia, Ramesh Nallapati, Xiaofei Ma

Code switching

Code-switched text synthesis in unseen language pairs*
I-Hung Hsu, Avik Ray, Shubham Garg, Nanyun Peng, Jing Huang

Code-switched text synthesis.png
From "Code-switched text synthesis in unseen language pairs".

CoMix: Guide transformers to code-mix using POS structure and phonetics*
Gaurav Arora, Srujana Merugu, Vivek Sembium

Continual learning

Characterizing and measuring linguistic dataset drift
Tyler A. Chang, Kishaloy Halder, Neha Anna John, Yogarshi Vyas, Yassine Benajiba, Miguel Ballesteros, Dan Roth

Data-/table-to-text applications

An inner table retriever for robust table question answering
Weizhe Lin, Rexhina Blloshmi, Bill Byrne, Adrià de Gispert, Gonzalo Iglesias

Few-shot data-to-text generation via unified representation and multi-source learning
Alexander Hanbo Li, Mingyue Shang, Evangelia Spiliopoulou, JIE MA, Patrick Ng, Zhiguo Wang, Bonan Min, William Wang, Kathleen McKeown, Vittorio Castelli, Dan Roth, Bing Xiang

Improving cross-task generalization of unified table-to-text models with compositional task configurations*
Jifan Chen, Yuhao Zhang, Lan Liu, Rui Dong, Xinchi Chen, Patrick Ng, William Wang, Zhiheng Huang

LI-RAGE: Late interaction retrieval augmented generation with explicit signals for open-domain table question answering
Weizhe Lin, Rexhina Blloshmi, Bill Byrne, Adrià de Gispert, Gonzalo Iglesias

Dialogue

Diable: Efficient dialogue state tracking as operations on tables*
Pietro Lesci, Yoshinari Fujinuma, Momchil Hardalov, Chao Shang, Lluis Marquez

NatCS: Eliciting natural customer support dialogues
James Gung, Emily Moeng, Wesley Rose, Arshit Gupta, Yi Zhang, Saab Mansour

Schema-guided user satisfaction modeling for task-oriented dialogues
Yue Feng, Yunlong Jiao, Animesh Prasad, Nikolaos Aletras, Emine Yilmaz, Gabriella Kazai

Toward more accurate and generalizable evaluation metrics for task-oriented dialogs
Abi Komma, Nagesh Panyam, Timothy Leffel, Anuj Goyal, Angeliki Metallinou, Spyros Matsoukas, Aram Galstyan

Explainable AI

Efficient Shapley values estimation by amortization for text classification
Alan Yang, Fan Yin, He He, Kai-Wei Chang, Xiaofei Ma, Bing Xiang

Efficient Shapley values.png
From "Efficient Shapley values estimation by amortization for text classification".

Few shot rationale generation using self-training with dual teachers*
Aditya Srikanth Veerubhotla, Lahari Poddar, Jun Yin, Gyuri Szarvas, Sharanya Eswaran

Information extraction

An AMR-based link prediction approach for document-level event argument extraction
Yuqing Yang, Qipeng Guo, Xiangkun Hu, Yue Zhang, Qipeng Guo, Zheng Zhang

AVEN-GR: Attribute value extraction and normalization using product graphs
Donato Crisostomi, Thomas Ricatte

Large scale generative multimodal attribute extraction for e-commerce attributes
Anant Khandelwal, Happy Mittal, Shreyas Sunil Kulkarni, Deepak Gupta

ParaAMR: A large-scale syntactically diverse paraphrase dataset by AMR back-translation
Kuan-Hao Huang, Varun Iyer, I-Hung Hsu, Anoop Kumar, Kai-Wei Chang, Aram Galstyan

ParaAMR.png
From "ParaAMR: A large-scale syntactically diverse paraphrase dataset by AMR back-translation".

Weakly supervised hierarchical multi-task classification of customer questions
Jitenkumar Rana, Promod Yenigalla, Chetan Aggarwal, Sandeep Mukku, Manan Soni, Rashmi Patange

WebIE: Faithful and robust information extraction on the web
Chenxi Whitehouse, Clara Vania, Alham Fikri Aji, Christos Christodoulopoulos, Andrea Pierleoni

Information retrieval

CUPID: Curriculum learning based real-time prediction using distillation
Arindam Bhattacharya, Ankith M S, Ankit Gandhi, Vijay Huddar, Atul Saroop, Rahul Bhagat

Direct fact retrieval from knowledge graphs without entity linking
Jinheon Baek, Alham Fikri Aji, Jens Lehmann, Sung Ju Hwang

Language modeling

Adaptation approaches for nearest neighbor language models*
Rishabh Bhardwaj, George Polovets, Monica Sunkara

CONTRACLM: Contrastive learning for causal language model
Nihal Jain, Dejiao Zhang, Wasi Ahmad, Zijian Wang, Feng Nan, Xiaopeng LI, Ming Tan, Baishakhi Ray, Parminder Bhatia, Xiaofei Ma, Ramesh Nallapati, Bing Xiang

Controlled text generation with hidden representation transformations*
Vaibhav Kumar, Hana Koorehdavoudi, Masud Moshtaghi, Amita Misra, Ankit Chadha, Emilio Ferrara

KILM: Knowledge injection into encoder-decoder language models
Yan XU, Mahdi Namazifar, Devamanyu Hazarika, Aishwarya Padmakumar, Yang Liu, Dilek Hakkani-Tür

KILM.png
From "KILM: Knowledge injection into encoder-decoder language models".

ReAugKD: Retrieval-augmented knowledge distillation for pre-trained language models
Jianyi Zhang, Aashiq Muhamed, Aditya Anantharaman, Guoyin Wang, Changyou Chen, Kai Zhong, Qingjun Cui, Yi Xu, Belinda Zeng, Trishul Chilimbi, Yiran Chen

Recipes for sequential pre-training of multilingual encoder and seq2seq models*
Saleh Soltan, Andy Rosenbaum, Tobias Falke, Qin Lu, Anna Rumshisky, Wael Hamza

Rethinking the role of scale for in-context learning: An interpretability-based case study at 66 billion scale
Hritik Bansal, Karthik Gopalakrishnan, Saket Dingliwal, Sravan Bodapati, Katrin Kirchhoff, Dan Roth

Machine learning

Mitigating the burden of redundant datasets via batch-wise unique samples and frequency-aware losses
Donato Crisostomi, Andrea Caciolai, Alessandro Pedrani, Alessandro Manzotti, Enrico Palumbo, Kay Rottmann, Davide Bernardi

Machine translation

RAMP: Retrieval and attribute-marking enhanced prompting for attribute-controlled translation
Gabriele Sarti, Phu Mon Htut, Xing Niu, Benjamin Hsu, Anna Currey, Georgiana Dinu, Maria Nădejde

Multimodal models

Benchmarking diverse-modal entity linking with generative models*
Sijia Wang, Alexander Li, Henry Zhu, Sheng Zhang, Pramuditha Perera, Chung-Wei Hang, JIE MA, William Wang, Zhiguo Wang, Vittorio Castelli, Bing Xiang, Patrick Ng

Generate then select: Open-ended visual question answering guided by world knowledge*
Xingyu Fu, Sheng Zhang, Gukyeong Kwon, Pramuditha Perera, Henry Zhu, Yuhao Zhang, Alexander Hanbo Li, William Wang, Zhiguo Wang, Vittorio Castelli, Patrick Ng, Dan Roth, Bing Xiang

KG-FLIP: Knowledge-guided fashion-domain language-image pre-training for e-commerce
Qinjin Jia, Yang Liu, Shaoyuan Xu, Huidong Liu, Daoping Wu, Jinmiao Fu, Roland Vollgraf, Bryan Wang

Resolving ambiguities in text-to-image generative models
Ninareh Mehrabi, Palash Goyal, Apurv Verma, Jwala Dhamala, Varun Kumar, Qian Hu, Kai-Wei Chang, Richard Zemel, Aram Galstyan, Rahul Gupta

Translation-enhanced multilingual text-to-image generation
Yaoyiran Li, Ching-Yun (Frannie) Chang, Stephen Rawls, Ivan Vulić, Anna Korhonen

Unsupervised melody-to-lyric generation
Yufei Tian, Anjali Narayan-Chen, Shereen Oraby, Alessandra Cervone, Chenyang Tao, Gunnar Sigurdsson, Wenbo Zhao, Tagyoung Chung, Jing Huang, Violet Peng

Unsupervised melody-to-lyric.png
From "Unsupervised melody-to-lyric generation".

Natural-language processing

Multi-VALUE: A framework for cross-dialectal English NLP
Caleb Ziems, William Held, Jingfeng Yang, Jwala Dhamala, Rahul Gupta, Diyi Yang

vONTSS: vMF based semi-supervised neural topic modeling with optimal transport*
Weijie Xu, Xiaoyu Jiang, Srinivasan Sengamedu, "SHS", Francis Iannacci, Jinjin Zhao

Natural-language understanding

ECG-QALM: Entity-controlled synthetic text generation using contextual Q&A for NER*
Karan Aggarwal, Henry Jin, Aitzaz Ahmad

Entity contrastive learning in a large-scale virtual assistant system
Jonathan Rubin, Jason Crowley, George Leung, Morteza Ziyadi, Maria Minakova

EPIC: Multi-perspective annotation of a corpus of irony
Simona Frenda, Alessandro Pedrani, Valerio Basile, Soda Marem Lo, Alessandra Teresa Cignarella, Raffaella Panizzon, Cristina Marco, Bianca Scarlini, Viviana Patti, Cristina Bosco, Davide Bernardi

Measuring and mitigating local instability in deep neural networks*
Arghya Datta, Subhrangshu Nandi, Jingcheng Xu, Greg Ver Steeg, He Xie, Anoop Kumar, Aram Galstyan

Reducing cohort bias in natural language understanding systems with targeted self-training scheme
Thu Le, Gabriela Cortes Hernandez, Bei Chen, Melanie Bradford

Privacy

Controlling the extraction of memorized data from large language models via prompt-tuning
Mustafa Ozdayi, Charith Peris, Jack G. M. FitzGerald, Christophe Dupuy, Jimit Majmudar, Haidar Khan, Rahil Parikh, Rahul Gupta

Query rewriting

Context-aware query rewriting for improving users’ search experience on e-commerce websites
Simiao Zuo, Qingyu Yin, Haoming Jiang, Shaohui Xi, Bing Yin, Chao Zhang, Tuo Zhao

Unified contextual query rewriting
Yingxue Zhou, Jie Hao, Mukund Rungta, Yang Liu, Eunah Cho, Xing Fan, Yanbin Lu, Vishal Vasudevan, Kellen Gillespie, Zeynab Raeesy, Sawyer Shen, Edward Guo, Gokhan Tur

Question answering

Accurate training of web-based question answering systems with feedback from ranked users
Liang Wang, Ivano Lauriola, Alessandro Moschitti

Context-aware transformer pre-training for answer sentence selection
Luca Di Liello, Siddhant Garg, Alessandro Moschitti

Cross-Lingual Knowledge Distillation for answer sentence selection in low-resource languages*
Shivanshu Gupta, Yoshitomo Matsubara, Ankit Chadha, Alessandro Moschitti

Exploiting abstract meaning representation for open-domain question answering*
Cunxiang Wang, Zhikun Xu, Qipeng Guo, Xiangkun Hu, Xuefeng Bai, Zheng Zhang, Yue Zhang

Exploiting abstract meaning representation.png
From "Exploiting abstract meaning representation for open-domain question answering".

Hybrid hierarchical retrieval for open-domain question answering*
Manoj Ghuhan Arivazhagan, Lan Liu, Peng Qi, Xinchi Chen, William Wang, Zhiheng Huang

Learning answer generation using supervision from automatic question answering evaluators
Matteo Gabburo, Siddhant Garg, Rik Koncel-Kedziorski, Alessandro Moschitti

RobustQA: Benchmarking the robustness of domain adaptation for open-domain question answering*
Rujun Han, Peng Qi, Yuhao Zhang, Lan Liu, Juliette Burger, William Wang, Zhiheng Huang, Bing Xiang, Dan Roth

Reasoning

FolkScope: Intention knowledge graph construction for e-commerce commonsense discovery*
Changlong Yu, Weiqi Wang, Xin Liu, Jiaxin Bai, Yangqiu Song, Zheng Li, Yifan Gao, Tianyu Cao, Bing Yin

SCOTT: Self-consistent chain-of-thought distillation
Peifeng Wang, Zhengyang Wang, Zheng Li, Yifan Gao, Bing Yin, Xiang Ren

Self-learning

Constrained policy optimization for controlled self-learning in conversational AI systems
Mohammad Kachuee, Sungjin Lee

Scalable and safe remediation of defective actions in self-learning conversational systems
Sarthak Ahuja, Mohammad Kachuee, Fateme Sheikholeslami, Weiqing Liu, Jae Do

Semantic parsing

An empirical analysis of leveraging knowledge for low-resource task-oriented semantic parsing*
Mayank Kulkarni, Aoxiao Zhong, Nicolas Guenon Des Mesnards, Sahar Movaghati, Mukund Harakere, He Xie, Jianhua Lu

XSEMPLR: Cross-lingual semantic parsing in multiple natural languages and meaning representations
Yusen Zhang, Jun Wang, Zhiguo Wang, Rui Zhang

XSemPLR.png
From "XSEMPLR: Cross-lingual semantic parsing in multiple natural languages and meaning representations".

Spoken-language understanding

Regression-free model updates for spoken language understanding
Andrea Caciolai, Verena Weber, Tobias Falke, Alessandro Pedrani, Davide Bernardi

Sharing encoder representations across languages, domains and tasks in large-scale spoken language understanding
Jonathan Hueser, Judith Gaspers, Thomas Gueudre, Chandana Satya Prakash, Jin Cao, Daniil Sorokin, Quynh Do, Nicolas Anastassacos, Tobias Falke, Turan Gojayev, Mariusz Momotko, Denis Romasanta Rodriguez, Austin Doolittle, Kartik Balasubramaniam, Wael Hamza, Fabian Triefenbach, Patrick Lehnen

Toxic-language classification

QCon at SemEval-2023 Task 10: Data augmentation and model ensembling for detection of online sexism
Wes Feely, Prabhakar Gupta, Manas Mohanty, Tim Chon, Tuhin Kundu, Vijit Singh, Sandeep Atluri, Tanya Roosta, Viviane Ghaderi, Peter Schulam, Heba Elfardy

Towards building a robust toxicity predictor
Dmitriy Bespalov, Sourav Bhabesh, Yi Xiang, Yanjun (Jane) Qi

*Accepted to ACL Findings

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Data Scientist, Demand Forecasting
US, WA, Bellevue
What does it take to build a foundation model that can forecast demand for hundreds of millions of products — including ones that have never been sold before? At Amazon, our Demand Forecasting team is tackling one of the most ambitious challenges in applied time series research: building large-scale foundation models that generalize across an enormous and diverse catalog of products, geographies, and business contexts. This is not incremental modeling work. We are redefining what's possible in demand forecasting. Our team operates at a scale that is unmatched in industry. We run experiments across millions of products simultaneously, pushing the boundaries of what foundation models can learn from vast, heterogeneous time series data. We are also exploring novel data generation techniques that augment our already unprecedented dataset — opening new frontiers in model generalization and forecasting for products with limited or no sales history. The models you build here will ship to production and directly influence hundreds of millions of dollars in automated inventory decisions every week, labor plans for tens of thousands of employees, and Amazon's financial outlook. Beyond operational impact, this team contributes to the broader scientific community and advances the state of the art in time series foundation models. If you are a scientist who wants to work at the frontier of time series research, at a scale no academic lab or startup can match, and see your work deployed to real-world impact — this is the team for you. Key job responsibilities - Design and run rigorous experiments at scale to evaluate and improve foundation model performance across hundreds of millions of products, geographies, and business verticals - Lead the end-to-end lifecycle of forecasting models — from research and experimentation through production launch — including defining success metrics, obtaining stakeholder sign-off, and managing rollout - Conduct online and offline labs to measure the real-world impact of forecast improvements beyond accuracy, including downstream supply chain, inventory, and financial outcomes - Develop and deploy production-grade deep learning and statistical models using Python, Scala, SQL, and related tools - Perform large-scale exploratory data analysis to uncover patterns, identify opportunities, and inform model development - Translate complex research findings into clear insights and recommendations for technical and non-technical stakeholders at all levels - Contribute to Amazon's scientific community and the broader research field through collaboration and publication in top-tier venues A day in the life No two days look the same, but most will involve some combination of deep technical work, cross-functional collaboration, and scientific thinking at a scale you won't find anywhere else. You might start the morning reviewing the results of an experiment running across hundreds of millions of products — analyzing whether a new foundation model variant is improving generalization on cold-start items, or whether a novel data generation approach is meaningfully shifting forecast quality. You'll dig into the numbers, form a hypothesis, and design the next iteration. Later in the day, you could be in a stakeholder review, walking business and engineering partners through a set of launch metrics — explaining not just forecast accuracy, but the downstream supply chain and financial impact your model is driving. Getting a model to production at Amazon requires rigor: you'll define success criteria, run online and offline labs to validate real-world impact, and build the case for sign-off across technical and business stakeholders. You'll write code — Python, Scala, SQL — to process and analyze data at a scale most scientists never encounter. You'll collaborate closely with scientists, engineers, and business teams, and contribute to research that has a real chance of being published and advancing the field. The work is hard, the problems are unsolved, and the impact is immediate. If you want to do research that ships — this is where you do it. About the team The Demand Forecasting team sits at the heart of Amazon's supply chain, building the science that determines what products are available, when, and at what cost — for hundreds of millions of customers around the world. Our mission is to push the frontier of what's possible in large-scale time series forecasting, and to deploy that science where it creates real, measurable impact. We are a team of scientists who care deeply about both research rigor and real-world outcomes. We don't just publish — we ship. And we don't just ship — we measure, iterate, and raise the bar. Our work spans the full lifecycle: from foundational research and large-scale experimentation to production deployment and downstream impact measurement across supply chain, inventory, and financial planning.
Senior Applied Scientist, Sponsored Products Bidding
US, WA, Seattle
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities As a Senior Applied Scientist on this team, you will: • Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features. • Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative AI/ machine learning approaches. • Recruit Applied Scientists to the team and provide mentorship. A day in the life Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive.
Data Scientist II, AWS Managed Operations Intelligence (MOI) - Data Science
US, VA, Arlington
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The AWS Managed Operations Intelligence (MOI) Team is looking for a Data Scientist to lead the research and thought leadership to drive our data and insight strategy for AWS. You will be expected to serve as a Full Stack Data Scientist. You will be responsible for driving data-driven transformation across the organization. In this role, you will be responsible for the end-to-end data science lifecycle, from data exploration, ETL, model development and data visualization. You will leverage a diverse set of tools and technologies, including general analytical frameworks (Spark, Airflow, etc.), AI frameworks (Hugging Face, etc.) and various machine learning frameworks, to tackle complex business problems. Your analytics research will provide direction on the technology strategy of the Managed Operations organization. Your Decision Science artifacts will provide insights that inform AWS' Operations and Site Reliability Engineering teams. You will work on ambiguous and complex business and research science problems at scale. You are and comfortable working with cross-functional teams and systems. This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected be a U.S. citizen. 10012 Key job responsibilities - Work with large and complex data sets to solve a wide array of challenging problems using different analytical approaches - Develop ML/AI models. Partner with software teams to productionalize these models. - Data Pipeline and Infrastructure: design and implementation of data pipelines - Metric Development and Monitoring: Define and develop advanced, customized metrics and key performance indicators (KPIs) that capture the nuances of the organization's strategic objectives and operational complexities. Continuously monitor and evaluate the performance of metrics A day in the life Why AWS? Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team The Managed Operations Intelligence (MOI) Team helps AWS operate its services across the world. We help monitor AWS operations by providing insights and recommendations on AWS operations. This position requires that the candidate selected be a U.S. citizen.
Applied Scientist II, Strategic Account Services (SAS)
GB, London
Amazon Strategic Account Services (SAS) Tech Organization is looking for an Applied Scientist Applied Scientist who can autonomously drive scientific innovations from research to production, developing sophisticated AI solutions that serve both Amazon's global seller base and internal Marketplace Consultants. Working in a highly collaborative environment, you'll leverage expertise in machine learning, operations research, and statistics to translate theoretical advances in LLMs, probabilistic modeling, and optimization into practical applications. The role demands strong capabilities in prototyping and iterative improvement, bridging cutting models with real-world applications while maintaining scientific rigor and measurable business impact. Key job responsibilities - Lead the development of sophisticated AI solutions leveraging deep learning, LLMs, and advanced machine learning techniques to transform both seller operations and internal consultancy capabilities at scale - Define and drive long-term scientific vision for the organization, translating complex business challenges into innovative technical solutions that advance the state-of-the-art in applied machine learning - Design and implement advanced ML architectures combining multiple learning paradigms - from reinforcement learning and causal inference to predictive modeling - to tackle critical marketplace challenges - Architect next-generation recommendation and optimization systems that handle complex multi-dimensional constraints while maintaining robustness and interpretability at scale - Drive end-to-end development of AI applications from research through production, collaborating with engineering teams to ensure successful deployment and conducting rigorous A/B experiments to validate impact - Pioneer novel applications of foundation models and generative AI, developing sophisticated evaluation frameworks while maintaining Amazon's high standards for accuracy and reliability - Lead technical discussions across organizational boundaries, effectively communicating complex scientific concepts to diverse stakeholders while staying at the forefront of ML/AI research advancements About the team What is Amazon Strategic Account Services (SAS)? The SAS team aims to accelerate the full potential of our Sellers, helping them to navigate the increasing complexity of the e-commerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and a Customer-focused approach to achieve commercial goals of Amazon Sellers.
Comm Systems Engineer, Wireless Systems
US, TX, Austin
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Systems Engineer, this role is primarily responsible for the design, development and integration of communication payload and customer terminal systems. The Role: Be part of the team defining the overall communication system and architecture of Amazon Leo’s broadband wireless network. This is a unique opportunity to innovate and define groundbreaking wireless technology at global scale. The team develops and designs the communication system for Leo and analyzes its overall system level performance such as for overall throughput, latency, system availability, packet loss etc. This role in particular will be responsible for leading the effort in designing and developing advanced technology and solutions for communication system. This role will also be responsible developing advanced physical layer + protocol stacks systems as proof of concept and reference implementation to improve the performance and reliability of the LEO network. In particular this role will be responsible for using concepts from digital signal processing, information theory, wireless communications to develop novel solutions for achieving ultra-high performance LEO network. This role will also be part of a team and develop simulation tools with particular emphasis on modeling the physical layer aspects such as advanced receiver modeling and abstraction, interference cancellation techniques, FEC abstraction models etc. This role will also play a critical role in the integration and verification of various HW and SW sub-systems as a part of system integration and link bring-up and verification. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
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