A quick guide to Amazon’s papers at ACL 2024

Work on large language models predominates, with a particular focus on model evaluation.

Like the field of conversational AI in general, Amazon’s papers at this year’s meeting of the Association for Computational Linguistics (ACL) are dominated by work on large language models (LLMs). The properties that make LLMs’ outputs so extraordinary — such as their linguistic fluency and semantic coherence — are also notoriously difficult to quantify; as such, model evaluation has emerged as a particular area of focus. But Amazon’s papers explore a wide range of LLM-related topics, from applications such as code synthesis and automatic speech recognition to problems of LLM training and deployment, such as continual pretraining and hallucination mitigation. Papers accepted to the recently inaugurated Proceedings of the ACL are marked with asterisks.

Code synthesis

Fine-tuning language models for joint rewriting and completion of code with potential bugs
Dingmin Wang, Jinman Zhao, Hengzhi Pei, Samson Tan, Sheng Zha

Bug injection.png
Obtaining buggy partial code via bug injection. From “Fine-tuning language models for joint rewriting and completion of code with potential bugs”.

Continual pretraining

Efficient continual pre-training for building domain specific large language models*
Yong Xie, Karan Aggarwal, Aitzaz Ahmad

Data quality

A shocking amount of the web is machine translated: Insights from multi-way parallelism*
Brian Thompson, Mehak Dhaliwal, Peter Frisch, Tobias Domhan, Marcello Federico

Document summarization

The power of summary-source alignments
Ori Ernst, Ori Shapira, Aviv Slobodkin, Sharon Adar, Mohit Bansal, Jacob Goldberger, Ran Levy, Ido Dagan

Hallucination mitigation

Learning to generate answers with citations via factual consistency models
Rami Aly, Zhiqiang Tang, Samson Tan, George Karypis

Intent classification

Can your model tell a negation from an implicature? Unravelling challenges with intent encoders
Yuwei Zhang, Siffi Singh, Sailik Sengupta, Igor Shalyminov, Hwanjun Song, Hang Su, Saab Mansour

Irony recognition

MultiPICo: Multilingual perspectivist irony corpus
Silvia Casola, Simona Frenda, Soda Marem Lo, Erhan Sezerer, Antonio Uva, Valerio Basile, Cristina Bosco, Alessandro Pedrani, Chiara Rubagotti, Viviana Patti, Davide Bernardi

Knowledge grounding

Graph chain-of-thought: Augmenting large language models by reasoning on graphs
Bowen Jin, Chulin Xie, Jiawei Zhang, Kashob Kumar Roy, Yu Zhang, Zheng Li, Ruirui Li, Xianfeng Tang, Suhang Wang, Yu Meng, Jiawei Han

MATTER: Memory-augmented transformer using heterogeneous knowledge sources*
Dongkyu Lee, Chandana Satya Prakash, Jack G. M. FitzGerald, Jens Lehmann

Tree-of-traversals: A zero-shot reasoning algorithm for augmenting black-box language models with knowledge graphs
Elan Markowitz, Anil Ramakrishna, Jwala Dhamala, Ninareh Mehrabi, Charith Peris, Rahul Gupta, Kai-Wei Chang, Aram Galstyan

Tree of traversals.png
An example of how the tree-of-traversals method uses a knowledge graph interface for the query “What actor played in both Inception and Interstellar?” From "Tree-of-traversals: A zero-shot reasoning algorithm for augmenting black-box language models with knowledge graphs".

LLM decoding

BASS: Batched attention-optimized speculative sampling*
Haifeng Qian, Sujan Gonugondla, Sungsoo Ha, Mingyue Shang, Sanjay Krishna Gouda, Ramesh Nallapati, Sudipta Sengupta, Anoop Deoras

Machine translation

Impacts of misspelled queries on translation and product search
Greg Hanneman, Natawut Monaikul, Taichi Nakatani

The fine-tuning paradox: Boosting translation quality without sacrificing LLM abilities
David Stap, Eva Hasler, Bill Byrne, Christof Monz, Ke Tran

Model editing

Propagation and pitfalls: Reasoning-based assessment of knowledge editing through counterfactual tasks
Wenyue Hua, Jiang Guo, Marvin Dong, Henghui Zhu, Patrick Ng, Zhiguo Wang

ReCoE construction.png
Demonstration of the process used to construct data for the reasoning-based counterfactual-editing (ReCoE) dataset. Straight lines represent data sourced from existing datasets; dashed lines denote data derived from LLM generation; zigzag lines denote data obtained through the corruption of other data. From "Propagation and pitfalls: Reasoning-based assessment of knowledge editing through counterfactual tasks".

Model evaluation

Bayesian prompt ensembles: Model uncertainty estimation for black-box large language models
Francesco Tonolini, Jordan Massiah, Nikolaos Aletras, Gabriella Kazai

ConSiDERS—the-human evaluation framework: Rethinking human evaluation for generative large language models
Aparna Elangovan, Ling Liu, Lei Xu, Sravan Bodapati, Dan Roth

Factual confidence of LLMs: On reliability and robustness of current estimators
Matéo Mahaut, Laura Aina, Paula Czarnowska, Momchil Hardalov, Thomas Müller, Lluís Marquez

Fine-tuned machine translation metrics struggle in unseen domains
Vilém Zouhar, Shuoyang Ding, Anna Currey, Tatyana Badeka, Jenyuan Wang, Brian Thompson

Measuring question answering difficulty for retrieval-augmented generation
Matteo Gabburo, Nicolaas Jedema, Siddhant Garg, Leonardo Ribeiro, Alessandro Moschitti

Model robustness

Extreme miscalibration and the illusion of adversarial robustness
Vyas Raina, Samson Tan, Volkan Cevher, Aditya Rawal, Sheng Zha, George Karypis

Multimodal models

CaMML: Context-aware multimodal learner for large models
Yixin Chen, Shuai Zhang, Boran Han, Tong He, Bo Li

CAMML.png
The CaMML framework, which consists of a retriever, a perceiver and a generator. After receiving user query q, the CaMML retriever identifies relevant multimodal contexts C from the data store. Then the CaMML perceiver seamlessly integrates data of various modalities, effectively encoding long-context information and injecting it into the CaMML generator. This enables the prediction of responses that are conditioned on both the context and the query. From "CaMML: Context-aware multimodal learner for large models".

Multi-modal retrieval for large language model based speech recognition
Jari Kolehmainen, Aditya Gourav, Prashanth Gurunath Shivakumar, Yi Gu, Ankur Gandhe, Ariya Rastrow, Grant Strimel, Ivan Bulyko

REFINESUMM: Self-refining MLLM for generating a multimodal summarization dataset
Vaidehi Patil, Leonardo Ribeiro, Mengwen Liu, Mohit Bansal, Markus Dreyer

Ordinal classification

Exploring ordinality in text classification: A comparative study of explicit and implicit techniques
Siva Rajesh Kasa, Aniket Goel, Sumegh Roychowdhury, Karan Gupta, Anish Bhanushali, Nikhil Pattisapu, Prasanna Srinivasa Murthy

Question answering

Beyond boundaries: A human-like approach for question answering over structured and unstructured information sources*
Jens Lehmann, Dhananjay Bhandiwad, Preetam Gattogi, Sahar Vahdati

MinPrompt: Graph-based minimal prompt data augmentation for few-shot question answering
Xiusi Chen, Jyun-Yu Jiang, Wei-Cheng Chang, Cho-Jui Hsieh, Hsiang-Fu Yu, Wei Wang

Synthesizing conversations from unlabeled documents using automatic response segmentation
Fanyou Wu, Weijie Xu, Chandan Reddy, Srinivasan Sengamedu, "SHS"

Reasoning

Eliciting better multilingual structured reasoning from LLMs through code
Bryan Li, Tamer Alkhouli, Daniele Bonadiman, Nikolaos Pappas, Saab Mansour

II-MMR: Identifying and improving multi-modal multi-hop reasoning in visual question answering*
Jihyung Kil, Farideh Tavazoee, Dongyeop Kang, Joo-Kyung Kim

Recommender systems

Generative explore-exploit: Training-free optimization of generative recommender systems using LLM optimizers
Besnik Fetahu, Zhiyu Chen, Davis Yoshida, Giuseppe Castellucci, Nikhita Vedula, Jason Choi, Shervin Malmasi

Towards translating objective product attributes into customer language
Ram Yazdi, Oren Kalinsky, Alexander Libov, Dafna Shahaf

Responsible AI

SpeechGuard: Exploring the adversarial robustness of multimodal large language models
Raghuveer Peri, Sai Muralidhar Jayanthi, Srikanth Ronanki, Anshu Bhatia, Karel Mundnich, Saket Dingliwal, Nilaksh Das, Zejiang Hou, Goeric Huybrechts, Srikanth Vishnubhotla, Daniel Garcia-Romero, Sundararajan Srinivasan, Kyu Han, Katrin Kirchhoff

Text completion

Token alignment via character matching for subword completion*
Ben Athiwaratkun, Shiqi Wang, Mingyue Shang, Yuchen Tian, Zijian Wang, Sujan Gonugondla, Sanjay Krishna Gouda, Rob Kwiatkowski, Ramesh Nallapati, Bing Xiang

Token alignment.png
An illustration of token alignment process presented in "Token alignment via character matching for subword completion".

Research areas

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Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. We are seeking a highly skilled and analytical Research Scientist. You will play an integral part in the measurement and optimization of Amazon Music marketing activities. You will have the opportunity to work with a rich marketing dataset together with the marketing managers. This role will focus on developing and implementing causal models and randomized controlled trials to assess marketing effectiveness and inform strategic decision-making. This role is suitable for candidates with strong background in causal inference, statistical analysis, and data-driven problem-solving, with the ability to translate complex data into actionable insights. As a key member of our team, you will work closely with cross-functional partners to optimize marketing strategies and drive business growth. Key job responsibilities Develop Causal Models Design, build, and validate causal models to evaluate the impact of marketing campaigns and initiatives. Leverage advanced statistical methods to identify and quantify causal relationships. Conduct Randomized Controlled Trials Design and implement randomized controlled trials (RCTs) to rigorously test the effectiveness of marketing strategies. Ensure robust experimental design and proper execution to derive credible insights. Statistical Analysis and Inference Perform complex statistical analyses to interpret data from experiments and observational studies. Use statistical software and programming languages to analyze large datasets and extract meaningful patterns. Data-Driven Decision Making Collaborate with marketing teams to provide data-driven recommendations that enhance campaign performance and ROI. Present findings and insights to stakeholders in a clear and actionable manner. Collaborative Problem Solving Work closely with cross-functional teams, including marketing, product, and engineering, to identify key business questions and develop analytical solutions. Foster a culture of data-informed decision-making across the organization. Stay Current with Industry Trends Keep abreast of the latest developments in data science, causal inference, and marketing analytics. Apply new methodologies and technologies to improve the accuracy and efficiency of marketing measurement. Documentation and Reporting Maintain comprehensive documentation of models, experiments, and analytical processes. Prepare reports and presentations that effectively communicate complex analyses to non-technical audiences.
US, WA, Seattle
About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The Gnome team within the Sponsored Products and Brands (SPB) improves ad selection helping shoppers reach their shopping mission. To do this, we apply a broad range of machine learning, causal inference, reinforcement learning based optimization techniques and LLMs to continuously explore, learn, and optimize ads shown. We are an interdisciplinary team with a focus on customer obsession and inventing and simplifying. Our primary focus is on improving the ads experience by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them. A day in the life As an Applied Scientist on this team, you will be responsible to improve quality of ads shown using in-session and offline signals via online experimentation, ML modeling, simulation, and online feedback. As an Applied Scientist on this team, you will identify opportunities for the team to make a direct impact on customers and the search experience. You will work closely with with search and retail partner teams, software engineers and product managers to build scalable real-time ML solutions. You will have the opportunity to design, run, and analyze A/B experiments that improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact while broadening your technical skillset. #GenAI