Amazon announces Ocelot quantum chip

Prototype is the first realization of a scalable, hardware-efficient quantum computing architecture based on bosonic quantum error correction.

Today we are happy to announce Ocelot, our first-generation quantum chip. Ocelot represents Amazon Web Services’ pioneering effort to develop, from the ground up, a hardware implementation of quantum error correction that is both resource efficient and scalable. Based on superconducting quantum circuits, Ocelot achieves the following major technical advances: 

  • The first realization of a scalable architecture for bosonic error correction, surpassing traditional qubit approaches to reducing error correction overhead;
  • The first implementation of a noise-biased gate — a key to unlocking the type of hardware-efficient error correction necessary for building scalable, commercially viable quantum computers;
  • State-of-the-art performance for superconducting qubits, with bit-flip times approaching one second in tandem with phase-flip times of 20 microseconds.
1920x1080_Ocelot.jpg
The pair of silicon microchips that compose the Ocelot logical-qubit memory chip.

We believe that scaling Ocelot to a full-fledged quantum computer capable of transformative societal impact would require as little as one-tenth as many resources as common approaches, helping bring closer the age of practical quantum computing.

The quantum performance gap

Quantum computers promise to perform some computations much faster — even exponentially faster — than classical computers. This means quantum computers can solve some problems that are forever beyond the reach of classical computing.

Practical applications of quantum computing will require sophisticated quantum algorithms with billions of quantum gates — the basic operations of a quantum computer. But current quantum computers’ extreme sensitivity to environmental noise means that the best quantum hardware today can run only about a thousand gates without error. How do we bridge this gap?

Quantum error correction: the key to reliable quantum computing

Quantum error correction, first proposed theoretically in the 1990s, offers a solution. By sharing the information in each logical qubit across multiple physical qubits, one can protect the information within a quantum computer from external noise. Not only this, but errors can be detected and corrected in a manner analogous to the classical error correction methods used in digital storage and communication.

Recent experiments have demonstrated promising progress, but today’s best logical qubits, based on superconducting or atomic qubits, still exhibit error rates a billion times larger than the error rates needed for known quantum algorithms of practical utility and quantum advantage.

The challenge of qubit overhead

While quantum error correction provides a path to bridging the enormous chasm between today’s error rates and those required for practical quantum computation, it comes with a severe penalty in terms of resource overhead. Reducing logical-qubit error rates requires scaling up the redundancy in the number of physical qubits per logical qubit.

Traditional quantum error correction methods, such as those using the surface error-correcting code, currently require thousands (and if we work really, really hard, maybe in the future, hundreds) of physical qubits per logical qubit to reach the desired error rates. That means that a commercially relevant quantum computer would require millions of physical qubits — many orders of magnitude beyond the qubit count of current hardware.

One fundamental reason for this high overhead is that quantum systems experience two types of errors: bit-flip errors (also present in classical bits) and phase-flip errors (unique to qubits). Whereas classical bits require only correction of bit flips, qubits require an additional layer of redundancy to handle both types of errors.

Although subtle, this added complexity leads to quantum systems’ large resource overhead requirement. For comparison, a good classical error-correcting code could realize the error rate we desire for quantum computing with less than 30% overhead, roughly one-ten-thousandth the overhead of the conventional surface code approach (assuming bit error rates of 0.5%, similar to qubit error rates in current hardware).

Cat qubits: an approach to more efficient error correction

Quantum systems in nature can be more complex than qubits, which consist of just two quantum states (usually labeled 0 and 1 in analogy to classical digital bits). Take for example the simple harmonic oscillator, which oscillates with a well-defined frequency. Harmonic oscillators come in all sorts of shapes and sizes, from the mechanical metronome used to keep time while playing music to the microwave electromagnetic oscillators used in radar and communication systems.

Classically, the state of an oscillator can be represented by the amplitude and phase of its oscillations. Quantum mechanically, the situation is similar, although the amplitude and phase are never simultaneously perfectly defined, and there is an underlying graininess to the amplitude associated with each quanta of energy one adds to the system.

These quanta of energy are what are called bosonic particles, the best known of which is the photon, associated with the electromagnetic field. The more energy we pump into the system, the more bosons (photons) we create, and the more oscillator states (amplitudes) we can access. Bosonic quantum error correction, which relies on bosons instead of simple two-state qubit systems, uses these extra oscillator states to more effectively protect quantum information from environmental noise and to do more efficient error correction.

One type of bosonic quantum error correction uses cat qubits, named after the dead/alive Schrödinger cat of Erwin Schrödinger's famous thought experiment. Cat qubits use the quantum superposition of classical-like states of well-defined amplitude and phase to encode a qubit’s worth of information. Just a few years after Peter Shor’s seminal 1995 paper on quantum error correction, researchers began quietly developing an alternative approach to error correction based on cat qubits.

A major advantage of cat qubits is their inherent protection against bit-flip errors. Increasing the number of photons in the oscillator can make the rate of the bit-flip errors exponentially small. This means that instead of increasing qubit count, we can simply increase the energy of an oscillator, making error correction far more efficient.

The past decade has seen pioneering experiments demonstrating the potential of cat qubits. However, these experiments have mostly focused on single-cat-qubit demonstrations, leaving open the question of whether cat qubits could be integrated into a scalable architecture.

Ocelot: demonstrating the scalability of bosonic quantum error correction

Today in Nature, we published the results of our measurements on Ocelot, and its quantum error correction performance. Ocelot represents an important step on the road to practical quantum computers, leveraging chip-scale integration of cat qubits to form a scalable, hardware-efficient architecture for quantum error correction. In this approach,

  • bit-flip errors are exponentially suppressed at the physical-qubit level;
  • phase-flip errors are corrected using a repetition code, the simplest classical error-correcting code; and
  • highly noise-biased controlled-NOT (C-NOT) gates, between each cat qubit and ancillary transmon qubits (the conventional qubit used in superconducting quantum circuits), enable phase-flip-error detection while preserving the cat’s bit-flip protection.
Ocelot logical qubit.png
Pictorial representation of the logical qubit as implemented in the Ocelot chip. The logical qubit is formed from a linear array of cat data qubits, transmon ancilla qubits, and buffer modes. A buffer mode connected to each of the cat data qubits is used to correct for bit-flip errors, while a repetition code across the linear array of cat data qubits is used to detect and correct for phase-flip errors. The repetition code uses noise-biased controlled-not-gate operations between each pair of neighboring cat data qubits and a shared transmon ancilla qubit to flag and locate phase-flip errors within the cat data qubit array. In this figure, a phase-flip (or Z) error has been detected on the middle cat data qubit.

The Ocelot logical-qubit memory chip, shown schematically above, consists of five cat data qubits, each housing an oscillator that is used to store the quantum data. The storage oscillator of each cat qubit is connected to two ancillary transmon qubits for phase-flip-error detection and paired with a special nonlinear buffer circuit used to stabilize the cat qubit states and exponentially suppress bit-flip errors.

Tuning up the Ocelot device involves calibrating the bit- and phase-flip error rates of the cat qubits against the cat amplitude (average photon number) and optimizing the noise-bias of the C-NOT gate used for phase-flip-error detection. Our experimental results show that we can achieve bit-flip times approaching one second, more than a thousand times longer than the lifetime of conventional superconducting qubits.

Critically, this can be accomplished with a cat amplitude as small as four photons, enabling us to retain phase-flip times of tens of microseconds, sufficient for quantum error correction. From there, we run a sequence of error correction cycles to test the performance of the circuit as a logical-qubit memory. In order to characterize the performance of the repetition code and the scalability of the architecture, we studied subsets of the Ocelot cat qubits, representing different repetition code lengths.

The logical phase-flip error rate was seen to drop significantly when the code distance was increased from distance-3 to distance-5 (i.e., from a code with three cat qubits to one with five) across a wide range of cat photon numbers, indicating the effectiveness of the repetition code.

When bit-flip errors were included, the total logical error rate was measured to be 1.72% per cycle for the distance-3 code and 1.65% per cycle for the distance-5 code. The comparability of the total error rate of the distance-5 code to that of the shorter distance-3 code, with fewer cat qubits and opportunities for bit-flip errors, can be attributed to the large noise bias of the C-NOT gate and its effectiveness in suppressing bit-flip errors. This noise bias is what allows Ocelot to achieve a distance-5 code with less than a fifth as many qubits — five data qubits and four ancilla qubits, versus 49 qubits for a surface code device.

What we scale matters

From the billions of transistors in a modern GPU to the massive-scale GPU clusters powering AI models, the ability to scale efficiently is a key driver of technological progress. Similarly, scaling the number of qubits to accommodate the overhead required of quantum error correction will be key to realizing commercially valuable quantum computers.

But the history of computing shows that scaling the right component can have massive consequences for cost, performance, and even feasibility. The computer revolution truly took off when the transistor replaced the vacuum tube as the fundamental building block to scale.

Ocelot represents our first chip with the cat qubit architecture, and an initial test of its suitability as a fundamental building block for implementing quantum error correction. Future versions of Ocelot are being developed that will exponentially drive down logical error rates, enabled by both an improvement in component performance and an increase in code distance.

Codes tailored to biased noise, such as the repetition code used in Ocelot, can significantly reduce the number of physical qubits required. In our forthcoming paper “Hybrid cat-transmon architecture for scalable, hardware-efficient quantum error correction”, we find that scaling Ocelot could reduce quantum error correction overhead by up to 90% compared to conventional surface code approaches with similar physical-qubit error rates.

We believe that Ocelot's architecture, with its hardware-efficient approach to error correction, positions us well to tackle the next phase of quantum computing: learning how to scale. Using a hardware-efficient approach will allow us to more quickly and cost effectively achieve an error-corrected quantum computer that benefits society.

Over the last few years, quantum computing has entered an exciting new era in which quantum error correction has moved from the blackboard to the test bench. With Ocelot, we are just beginning down a path to fault-tolerant quantum computation. For those interested in joining us on this journey, we are hiring for positions across our quantum computing stack. Visit Amazon Jobs and enter the keyword “quantum”.

Research areas

Related content

IN, TS, Hyderabad
Are you passionate about solving complex problems with machine learning and scientific rigor? As an Applied Scientist I at Amazon, you will translate real-world business challenges into well-defined scientific problems and build solutions that directly benefit customers. You will work alongside experienced scientists and engineers, applying your expertise in areas such as natural language processing, computer vision, or robotics to design experiments, develop models, and deliver production-ready code. This is a role where your curiosity and technical depth will drive meaningful impact from day one. Key job responsibilities - Design, develop, and implement machine learning models and algorithms to solve well-defined business problems, mapping business goals and metrics to scientific approaches and evaluation criteria. - Write secure, stable, testable, and maintainable production code, applying state-of-the-art data structures and algorithms while following software development best practices at a high quality bar. - Conduct rigorous experiments to evaluate model performance, benchmark results against current research, and iterate on solutions to improve accuracy and customer outcomes. - Collaborate with team members to scope technical approaches, communicate findings through internal research reports, and contribute to peer-reviewed publications when aligned with business needs. - Stay current with research trends in your area of expertise, champion the adoption of recent scientific advancements, and help onboard and mentor scientist interns. A day in the life You might start your morning reviewing experiment results from a model you trained, analyzing performance metrics and identifying areas for improvement. After a design discussion with your team, you refine your approach and push updated code for review. In the afternoon, you read a recent research paper recommended by a senior scientist, exploring whether a new technique could improve your current solution. You wrap up by documenting your methodology so teammates can understand and build on your work. About the team Our team is focused on applying scientific methods and machine learning to solve problems that matter to Amazon's customers. We value rigorous experimentation, clear communication, and a collaborative environment where scientists at every stage of their career can grow. We are building toward solutions that push the boundaries of what is possible, and we are looking for curious, thoughtful scientists who want to contribute to that mission and learn alongside a supportive group of peers.
IN, TS, Hyderabad
Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision Models. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor interns. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.
US, CA, San Diego
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Come work at Amazon! The Role: Be part of the team defining the overall communication system and architecture of Leo’s broadband wireless network. This is a unique opportunity to innovate and define groundbreaking wireless technology with few legacy constraints. The team develops and designs the communication system of Leo and analyzes its overall system level performance such as for overall throughput, latency, system availability, packet loss etc. This role in particular will be responsible for leading the effort in integration, verification and testing of the systems especially focused on MAC and higher layer testing. This role will also be responsible developing and testing advanced L1/L2/L3 concept to improve the performance and reliability of the LEO network. This role will also be part of a team and develop simulation tools with particular emphasis on modeling the physical layer aspects such as advanced receiver modeling and abstraction, interference cancellation techniques, FEC abstraction models etc. In this role you will: - Work within a project team and take the responsibility for the Leo’s communication system design, system integration and verification. - Work as a part of the team in building a suite of system and network simulation services in Matlab / C++ / Python - Develop requirements from system level to HW/SW level and define test cases associated with the requirements. - Identify additional HW and SW that are needed for the purposes of verification and guide the HW/SW development team in the development of these test solutions/tools// - Work closely with implementation teams to simulate expected system level performance and provide quick feedback on potential improvements - Write scripts / code for functions / features required for specific simulation, testing and verification of given RF system EXPORT CONTROL REQUIREMENTS Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
US, TX, Austin
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites providing low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Communication Systems Research Scientist, this role owns the research and system design of the radio resource management (RRM) and radio access layers of Amazon Leo’s direct-to-device (D2D) system, delivering 3GPP-compliant service to unmodified commercial handsets. The Role: Be part of the team defining the communication system and architecture of Amazon’s direct-to-device wireless network and analyzing its system level performance: beam and cell capacity, spectral efficiency, coverage, latency and service availability. This is a unique opportunity to innovate with few legacy constraints, in a segment where the standard itself is still being written. This role leads the research and system design of radio resource management (RRM) for a 3GPP Non-Terrestrial Network (NTN), where D2D upends terrestrial assumptions: a power-limited handset with a near-isotropic antenna, very large cells, hopping beams, large time-varying delay and Doppler, and scarce shared spectrum. RRM in time, frequency and spatial domains is the focus, but the role reasons across the stack, from L1/L2 up through RRC, NAS and 5GC interworking. Agentic AI is expected to be a standard part of the work for development, optimization, tests and debugging, with the scientist accountable for the algorithms, models and conclusions. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities • Research, design and specify RRM algorithms for Amazon Leo’s 3GPP-based D2D system: MAC scheduling, link adaptation, power control, HARQ strategy, DRX, admission and congestion control, and load balancing, mapping 5QI and QoS flow requirements to scheduler behavior across voice, messaging, emergency and data services. • Treat beam management as part of joint resource optimization, not a standalone process, optimizing it with band assignment, packet scheduling and user pairing in multi-user MIMO (MU-MIMO). • Define the RRM framework for NTN conditions: earth-fixed and earth-moving cells, large time-varying propagation delay, ephemeris-assisted timing and Doppler pre-compensation, extended timing advance, selective HARQ feedback disabling, feeder link and satellite handovers, and interference and spectrum sharing across beams, satellites and terrestrial networks using the same MNO spectrum. • Design mobility and service continuity for a network where the base stations (i.e., satellites) move rather than the user: idle and connected mode mobility, location and time based conditional handover, cell reselection, paging, tracking area design, and NTN-to-terrestrial continuity. • Specify supporting L1/L2 elements with the PHY team: numerology under Doppler, PRACH and initial access, coverage enhancement through repetition, synchronization at low SNR, receiver abstraction, and FEC and BLER modeling for link adaptation. • Keep the radio design coherent with the networking layers: RRC and NAS, RLC and PDCP over long-RTT links, CU/DU split, NTN gateway and 5GC/EPC integration, and transport behavior. • Develop link-level and system-level simulators capturing constellation dynamics, beam patterns, handset characteristics, traffic models and RRM behavior, and use agentic AI across that loop: build and refactor simulation code, scale parameter sweeps, optimize scheduler and link adaptation parameters, explore configuration spaces too large to sweep by hand, maintain regression tests, and triage failures across logs, traces and over-the-air captures. • Translate research into system requirements and implementation-level specifications, and work with modem, payload, ground, RF, ASIC and Testbed teams through integration, field trials and link bring-up, root-causing gaps between simulation, implementation and over-the-air behavior in a fast-paced environment. • Represent Amazon Leo in 3GPP and other standards development organizations, develop and defend contributions on NTN and D2D work items, and contribute patents and publications.
US, WA, Seattle
Amazon Economics is seeking Structural IO Economist (STRUC) Interns who are passionate about applying structural econometric methods to solve real-world business challenges. STRUC economists specialize in the econometric analysis of models that involve the estimation of fundamental preferences and strategic effects. In this full-time internship (40 hours per week, with hourly compensation), you'll work with large-scale datasets to model strategic decision-making and inform business optimization, gaining hands-on experience that's directly applicable to dissertation writing and future career placement. By applying to this role, you are automatically being considered for all our available STRUC internships in 2027. Key job responsibilities As a STRUC Economist Intern, you'll specialize in structural econometric analysis to estimate fundamental preferences and strategic effects in complex business environments. Your responsibilities include: - Analyze large-scale datasets using structural econometric techniques to solve complex business challenges - Applying discrete choice models and methods, including logistic regression family models (such as BLP, nested logit) and models with alternative distributional assumptions - Utilizing advanced structural methods including dynamic models of customer or firm decisions over time, applied game theory (entry and exit of firms), auction models, and labor market models - Building datasets and performing data analysis at scale - Collaborating with economists, scientists, and business leaders to develop data-driven insights and strategic recommendations - Tackling diverse challenges including pricing analysis, competition modeling, strategic behavior estimation, contract design, and marketing strategy optimization - Helping business partners formalize and estimate business objectives to drive optimal decision-making and customer value - Build and refine comprehensive datasets for in-depth structural economic analysis - Present complex analytical findings to business leaders and stakeholders
US, VA, Arlington
Want to help Amazon tell its customer-centric story around the world and work in a highly cross-functional environment with economists, lawyers, scientists, public policy, public relations, and business teams? If yes, keep reading! You'll join a team of economists, engineers, and lawyers to develop economic analysis and evidence supporting legal and regulatory matters across all our lines of business worldwide—including retail, marketplace services, AWS, consumer experience, shopping and search, and operations. In this role, you will have exposure to complex regulatory issues that are of high strategic importance to the company and will develop significant expertise on the economics of Amazon’s business operations and the industries in which it operates. Key job responsibilities: • Provide data-driven guidance on high-stakes legal and regulatory questions facing Amazon worldwide • Collaborate with economists, scientists, engineers, and non-technical partners on high-impact projects with global scope • Partner with global public policy teams to apply economic analyses to current policy debates on competition, AI, and related issues • Engage with external stakeholders to drive deeper understanding of Amazon’s business model and the value it develops for the economy • Support requests for economic analyses and data in ongoing regulatory and litigation matters worldwide • Synthesize business facts and data into compelling economic narratives, translating complex findings into actionable insights • Advise stakeholders across Amazon on a broad spectrum of complex and often novel economic issues • Conduct, direct, and coordinate all phases of research projects—defining key questions, evaluating methodology, executing analysis, and communicating results If you're an economist with a passion for the current legal and policy debate, strong practical judgment and creative problem-solving skills, a love of communicating economic ideas to non-technical audiences, a knack for distilling data and economic models into key insights, and a track record of delivering results fast, we want to talk to you! Internal job description Basic qualifications • PhD in Economics or closely related field Preferred qualifications • 5+ years of economic consulting, regulatory, or policy-relevant experience. • Significant economic consulting, regulatory, or policy-relevant experience • Broad experience consulting on international competition litigation and regulatory issues, including in emerging economies. • Multilingual verbal and written communications skills. • Strong background in program evaluation methods, empirical industrial organization methods, applications to business problems, and/or big data. • Ability to work in a fast-paced business environment. • Strong research track record. • Preferred specialties in applied micro or empirical IO, but behavioral economists and generalists with significant competition experience are also encouraged to apply. • Familiarity with government data sources. • Familiarity with Internet, software, and/or media industries and the legal and regulatory environment in which they operate. • Exceptional verbal and written communications skills.
US, WA, Seattle
Amazon Economics is seeking Reduced Form Causal Analysis (RFCA) Economist Interns who are passionate about applying econometric methods to solve real-world business challenges. RFCA represents the largest group of economists at Amazon, and these core econometric methods are fundamental to economic analysis across the company. In this a full-time internship (40 hours per week, with hourly compensation). You'll work with large-scale datasets to analyze causal relationships and inform strategic business decisions, gaining hands-on experience that's directly applicable to dissertation writing and future career placement. By applying to this role, you are automatically being considered for all our available RFCA internships in 2027. Key job responsibilities As an RFCA Economist Intern, you'll specialize in econometric analysis to determine causal relationships in complex business environments. Your responsibilities include: - Analyze large-scale datasets using advanced econometric techniques to solve complex business challenges - Applying econometric techniques such as regression analysis, binary variable models, cross-section and panel data analysis, instrumental variables, and treatment effects estimation - Utilizing advanced methods including differences-in-differences, propensity score matching, synthetic controls, and experimental design - Building datasets and performing data analysis at scale - Collaborating with economists, scientists, and business leaders to develop data-driven insights and strategic recommendations - Tackling diverse challenges including program evaluation, elasticity estimation, customer behavior analysis, and predictive modeling that accounts for seasonality and time trends - Build and refine comprehensive datasets for in-depth economic analysis - Present complex analytical findings to business leaders and stakeholders
US, MA, Boston
We are looking for researchers who aim to build super-intelligent AI systems that leverage proof assistants to guide learning and reasoning. Our neuro-symbolic AI technology is applied across a wide range of science and engineering domains within Amazon, and you will join the team at the forefront of this research. As an Applied Scientist, you will play a pivotal role in shaping the definition, vision, and development of product features from beginning to end. You will: - Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems. - Work in an agile, startup-like development environment, where you are always working on the most important stuff. - Deliver high-quality scientific artifacts. About the team We work closely with academia. Our team includes an Amazon Scholar in mathematics, and we maintain active research collaborations with faculty at leading CS departments (MIT, Berkeley, CMU).
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
IN, KA, Bengaluru
Amazon Advertising Trust is on a mission to redefine how trust is enforced at internet scale, and we are looking for exceptional scientists to help lead the way. We are building systems that reason about advertising content the way a trained human would, at a industry leading volume and speed, and that keep working when the rules change underneath them. At Ads Trust Science we leverage machine learning, generative AI, and large-scale retrieval to solve some of the most complex decision problems for ads worldwide. Every ad shown across Amazon's owned-and-operated properties and third-party networks, in every format and every global marketplace, depends on decisions our systems make. We are just getting started. As a Senior Applied Scientist you will be at the forefront of this work. You will own science problems end to end, bridging the gap between research and production impact. You will not be handed a specification. You will be given a customer problem, a system that partly solves it, and the latitude to decide what to build next. This is a unique opportunity to work at the intersection of multimodal understanding, large language models, and large-scale retrieval, on a problem where the science is genuinely unsettled. You will work alongside scientists whose models run in front of hundreds of millions of customers, at a scale that changes which approaches are even possible. A day in the life - Ship a model into production, then find and document where it fails once real traffic reaches it. - Drive the technical discussion, inside your team and with partner teams, on how to close that gap. - Bring a fresh angle to a problem that is not yours and help a peer get further than they would have alone, building trust across the team in the process. - Mentor while staying hands-on. At this level the design and the code are both yours. About the team Ads Trust Science is a group of scientists who would rather change what the team measures than optimise the wrong number. We value curiosity, rigour, and a bias for action. We expect people to disagree with evidence, to say clearly what did not work, and to iterate quickly toward the solutions that matter.