Amazon at ACL: How to teach machines to reason

Amazon’s Dan Roth on a hot new research topic — that he’s been studying for more than 25 years.

As a senior area chair at this year’s meeting of the Association for Computational Linguistics (ACL), Dan Roth, who recently joined Amazon Web Services’ AI organization as science lead for natural-language processing, has a good vantage on paper submissions to the conference. On this year’s program, one theme leaped out at him.

Dan Roth.jpg
Dan Roth, science lead for natural-language processing in Amazon Web Services’ AI organization and the Glandt Distinguished Professor in the University of Pennsylvania’s Department of Computer and Information Science.

“I looked at some statistics of papers in ACL, and I saw that there are dozens of papers now that have ‘reasoning’ in the title,” says Roth, who is also the Glandt Distinguished Professor in the University of Pennsylvania’s Department of Computer and Information Science. “The title ‘learning to reason’ is now becoming sort of hot. I think a lot of AI is going in that direction.”

Machine reasoning, Roth says, is “the ability to make inferences, especially in ‘sparse’ situations that are unlikely to have been observed before”. The classic example is deduction: from the facts that all women are mortal and that Sappho is a woman, a machine reasoning system should infer that Sappho is mortal.

Roth is well situated to review recent progress in the field, as it’s been a topic of his own research for more than 25 years. 

“This was actually my PhD work,” he says. “Learning theory was an emerging field at that time. The questions were basically, How can we formalize learning, and what does it mean that something is learnable or not learnable? What are the computational-complexity issues in learning? I was trying to move this towards questions in reasoning, which were never studied from a theoretical perspective or computational-complexity perspective.

“The assumption was that someone gives you an input — a knowledge base, for example — and you present reasoning queries to it, and in this context you want to show what can be computed. My PhD thesis was about showing that if you don't start from a knowledge base, but you jointly do learning from data and reasoning from the resulting, intermediate representation, it’s easier than doing each one of them separately. You could say that end-to-end learning today is an instantiation of this learning-to-reason process, although just conceptually. Technically, the things are very, very different.”

Compositionality

Even though Roth is, in a sense, a pioneer of end-to-end reasoning models, he believes that more-complex reasoning problems will require more-complex modeling.

“We have a lot of hard problems that we are far from being able to address using just one model,” he says. “A lot of the problems will require thinking about things in a modular way. 

“I'll give you a simple example. I want to ask my virtual assistant, ‘Are we going to make it to dinner before the movie?’ What does this assistant need to do in order to respond to my question? It needs to know where I am now, where the movie is, how long it's going to take to get there — that's easy to do today. How long is dinner? I didn't say anything about it, but we have some idea of the typical length of dinner, maybe as a function of where dinner is. Do I need to find parking? I didn't mention parking. It's an implicit event, but we know that I have to park, maybe next to the dinner place, maybe next to the movie. I have to factor this in.

“So I have to have models that know how to compute things, have some common sense — typical time of dinner, typical time of finding parking, driving between these places. And then I need a model that knows how to put this together. It's not going to be the same model, because I'm not going to train on each question. Many of the problems that we want to address are like that, where there's modularity, and we will never be able to move forward without realizing that there is modularity.”

Symbolic reasoning

Moreover, Roth says, the systems that integrate these separate modules will almost certainly need to use symbolic reasoning, or rule-based manipulation of symbolic representations.

“The growth and the excitement around neural networks has left symbols behind,” Roth says. “Some people think that symbols are an evil invention of the old AI people. But symbols were invented because they’re useful, necessary abstractions. And also, explanations are symbolic, right? When you ask me, ‘Why did you decide this?’ or ‘Why is this implied by that?’, I need to explain it to you, and I need to use symbols when I do this. So I think we are beginning to explore this interesting space between models that are continuous, if you like, and interactions that are largely symbolic.

Some people think that symbols are an evil invention of the old AI people. But symbols were invented because they’re useful, necessary abstractions
Dan Roth

“I'll give you an example. I've worked a lot on reasoning about time, as expressed in natural-language text. If you want to reason about events, you have to use the fact — and people do it all the time — that time is transitive. If A happens before B, and B happens before C, then A happens before C. This will never be written explicitly. So we kind of tell our models ‘Time is transitive’, and we can show that this helps a lot.”

The transitivity of time, however, is something that can be represented in the architecture of a neural network. That won’t always be the case, Roth explains.

“There are some cases where only in postprocessing are you aware of some declarative constraints,” Roth says. “Once you evaluate your model, once you decode, once you make the decision — only then do you want to impose a declarative constraint. Sometimes there are constraints that I was unaware of while I was training the model: the model is fixed, I trained it yesterday, but now I'm using it in a given situation where I'm aware of a constraint, and I want to be able to impose it. And there is very interesting theoretical work that people are doing now on trying to understand the advantages and disadvantage of these two paradigms — when which one is better. But the fact of the matter is that we need both.”

“In the last five years, deep neural networks have had a huge impact, especially in the context of natural language,” Roth adds. “There's a lot of excitement, for good reason. But sooner or later, people get to the realization that that's not sufficient. I think today, more and more people are beginning to think about reasoning problems and the need to decompose and compose to address them.”

Related content

US, WA, Bellevue
Amazon Global Fleet and Products (GFP) organization is responsible for fleet programs and capacity. The Fleet Planning team is looking for a Data Scientist to drive the most efficient use of fleet. Amazon Middle and Last Mile fleet planning is a complex resource allocation problem. The goal of fleet allocation planning is to optimize the size and mix of fleet allocated to various programs through. Changes in routes, network, exiting DSPs and new DSP onboarding create continuous need for re-allocation of fleet to maintain an efficient network capacity. This requires allocation to adhere to various operational limits (repair network, EV range, Station Charging capability) and also match route’s cube need to vehicles capacity. As a Data Scientist on the Fleet Planning team (GFP), you will be responsible for building new science models (linear programs, statistical and ML models) and enhancing existing models for changing business needs. You would work with program managers in planning, procurement, redeployment, deployment, remarketing, variable fleet and infrastructure programs to build models that would support the requirements of all programs in a coherent plan. Key job responsibilities • Build models and automation for planners for generating vehicle allocation plans • Partner with program teams to test and measure success of implemented model • Lead reviews with senior leadership, deep dive model outputs and explain implications of model recommendations.
IN, KA, Bangalore
Are you passionate about solving complex logistics challenges? Our Analytics team is at the forefront of enhancing delivery experiences through data-driven solutions and innovative technology. As a Research Scientist, you will join a team dedicated to optimizing our delivery network, ensuring reliable and efficient service to our customers. We are seeking an enthusiastic, customer-centric professional with strong analytical capabilities to drive impactful projects, implement advanced solutions, and develop scalable processes. In this role, you will have immediate ownership of business-critical challenges and the opportunity to make strategic, data-driven decisions that shape the future of our delivery operations. Your work will directly influence customer experience and operational excellence. The ideal candidate will possess both research science capabilities and program management skills, thriving in an environment that requires independent decision-making and comfort with ambiguity. This role offers the opportunity to make a significant impact on our advanced logistics network while working with pioneering technology and data science applications. Basic qualifications • 3+ years of building machine learning models for business application experience • Knowledge of programming languages such as C/C++, Python, Java or Perl • Experience programming in Java, C++, Python or related language • Experience with neural deep learning methods and machine learning Preferred qualifications: • PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field • 5+ years of extensive relevant research experience • Deep expertise in Machine Learning • Proficiency in programming • Core competency in mathematics and statistics • Track record of successful projects in algorithm design and product development • Publications at peer-reviewed conferences or journals • Strategic thinker with good execution skills • Exhibits excellent business judgment • Effective verbal and written communication skills • Experience working with real-world data sets and building scalable models from big data • Experience with modern modeling tools and frameworks such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow • Experience with large scale distributed systems
US, VA, Arlington
The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you are energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The Sponsored Products and Brands -- Offsite team builds solutions that extend campaigns beyond the Amazon store, reaching shoppers across third-party environments where they discover and shop. We combine large-scale, low-latency systems with advanced machine learning and AI to deliver high-quality sponsored experiences in high-intent surfaces. Key job responsibilities As a Senior Applied Scientist on this team, you will: * Effectively communicate technical and non-technical ideas with teammates and stakeholders, adjusting your delivery to the audience to maximize impact. * Drive or heavily influence the design of scientifically-complex software solutions or systems. You take ownership of these components, providing a system-wide view and design guidance. These systems or solutions can be brand new or evolve from existing ones. * Define a long-term science vision and roadmap for our Offsite advertising business, driven from our customers' needs. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end. * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses. * Identify opportunities where GenAI solutions can accelerate learning and efficiency, and drive greater advertiser outcomes. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Stay up-to-date with advancements and the latest modeling techniques in the field
US, NY, New York
We are seeking a Robotics/AI Motor Control Scientist to develop cutting-edge machine learning algorithms for motor control systems in robots. In this role, you will focus on creating and optimizing intelligent motor control strategies to enable robots to perform complex, whole-body tasks. Your contributions will be essential in advancing robotics by enabling fluid, reliable, and safe interactions between robots and their environments. Key job responsibilities - Develop controllers that leverage reinforcement learning, imitation learning, or other advanced AI techniques to achieve natural, robust, and adaptive motor behaviors - Collaborate with multi-disciplinary teams to integrate motor control systems with robotic hardware, ensuring alignment with real-world constraints such as actuator dynamics and energy efficiency - Use simulation and real-world testing to refine and validate control algorithms - Stay updated on advancements in robotics, AI, and control systems to apply advanced techniques to robotic motion challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
IN, KA, Bengaluru
We are looking for Applied Scientists to advance how Minerva detects and responds to risk across KDP and Kindle Unlimited, building new models and raising the bar on the ones in production. You will own a problem end to end, from framing and modeling through evaluation and production launch, working with scientists and engineers in Bengaluru and the US. Key job responsibilities - Monitor production risk models and push their quality higher: track performance and drift, improve how performance is measured, and lead the deep-dive science that turns model behavior into better detection. - Design, train, and evaluate improved detection models, and take them to production with engineering partners. - Build datasets, labels, evaluation sets, and metrics, and strengthen them as abuse patterns change. - Write clear readouts with recommendations for scientists, engineers, and policy partners. About the team Kindle Direct Publishing (KDP) has empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Minerva is the science and analytics organization for Amazon's Books business. We build systems for content understanding, author marketing and discovery, fraud and abuse prevention, and content risk, and we optimize manufacturing, fulfillment, and quality for Print On Demand (POD). We have mature areas and green-field opportunities, with engineering, business intelligence, and data engineering support across our areas. We are now building science teams in Bengaluru that work closely with our scientists in the US. Risk Science, a team within Minerva, keeps fraud, abuse, copyright infringement, and harmful content out of the Books catalog and programs such as Kindle Unlimited, using text, image, and behavioral data.
US, CA, Pasadena
We are seeking Applied and Research Scientists to join the Safe Autonomy Frontiers (SAF) Lab. In this role, you will develop and deploy the science of safe autonomy on highly dynamic robots, advancing the frontier through both foundational research and realization on hardware. You will contribute to achieving safe autonomy across three key areas: control barrier function (CBF) theory for robust and performant safety on hardware; safe reinforcement learning for agile whole-body control; and layered safety filters that interface with learning, perception, and semantic reasoning systems. You will validate your work experimentally on state-of-the-art robotic platforms — removing bottlenecks to deployment and enabling robots to safely operate around humans. You will work with the inventor of CBFs, as well as top scientists and engineers at Amazon developing the next generation of safe autonomy. Key job responsibilities -Advance the science of safe autonomy from formal foundations to the integration with learning and perception to validation on hardware — with particular emphasis on methods that bridge these domains. -Test and validate hardware, with a focus on next generation robotic systems. Including locomotion, manipulation and loco-manipulation. -Leverage the deployments on hardware to validate the underlying science, identifying gaps between theory and practice that drive the next cycle of research. hardware to validate the underlying science, identifying gaps between theory and practice that drive the next cycle of research. -Publish research at top-tier robotics, control, and ML venues, and contribute to Amazon’s scientific reputation in advanced robotics. -Collaborate with SAF Lab and Amazon production teams to move research into robots deployed at Amazon scale. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: -Medical, Dental, and Vision Coverage -Maternity and Parental Leave Options -Paid Time Off (PTO) -401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Safe Autonomy Frontiers (SAF) Lab is the first industry research lab dedicated to safe autonomy, founded by the inventor of control barrier functions. We are developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, quadrupeds, and humanoids. Here you will advance performant safety for highly dynamic robots — CBF theory integrated with perception and learning, evaluated on next-generation platforms — and your work will underpin robots operating alongside people at Amazon’s unprecedented scale.
RO, Bucharest
We're building systems that turn research into real-world impact — developing AI-driven detection systems that identify and remediate security access violations across Amazon's global operations, and building ML solutions that leverage product images, text, and tabular data to improve safety and compliance mechanisms across Amazon's entire product catalog. If this sounds interesting to you then we have a range of opportunities for you to explore. We're looking for PhD students across multiple research domains to invent, design, and implement state-of-the-art solutions for never-before-solved problems. Your work here won't just stay in a notebook — it ships to production and reaches customers worldwide. Check out the details below including the job responsibilities, team details, and basic qualifications before submitting your application. You can find more information about the Amazon Science community as well as interview preparation tips via the links below; - https://www.amazon.science/ - https://amazon.jobs/content/en/career-programs/university/science - https://amazon.jobs/content/en/how-we-hire/university-roles/applied-science Key job responsibilities As an Applied Science Intern, you will own the design and development of end-to-end systems. You'll have the opportunity to write technical white papers, create roadmaps and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists and other science interns to develop solutions and deploy them into production. You will have the opportunity to design new algorithms, models, or other technical solutions whilst experiencing Amazon's customer focused culture. The ideal intern should have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A day in the life You'll spend your first weeks scoping your project with your mentor, then own the research and implementation end-to-end. Your work could involve building graph-based ML models and knowledge graphs that detect and remediate access violations at global scale, developing behavioral pattern clustering and automated reasoning systems for security operations, or researching multimodal and computer vision approaches on product catalog data to improve safety and compliance mechanisms — depending on the team you're matched with. Many interns publish at top-tier conferences or see their work deployed to production before the internship ends. Interns may also be considered for a return offer at the end of their internship, subject to performance evaluation and headcount availability. Further benefits of an Amazon Science internship include; - All of our internships offer a competitive salary - Interns are paired with an experienced manager and mentor(s) - Interns get invited to different intern program or office events - Interns can build their professional and personal network with other Amazon Scientists - Interns can potentially publish work at top tier conferences About the team We generally hire interns for multiple teams in Romania, including but not limited to; • CoSS — Research and develop ML solutions that improve safety and compliance across Amazon's entire product catalog working with tabular, textual, and product image data using deep learning, computer vision, LLMs, and multimodal models • Monitored Access Detection — Build AI-driven detection and remediation systems that identify global access violations across Amazon — leveraging knowledge graphs, graph modeling, behavioral pattern clustering, generative AI, and reinforcement learning to create a self-improving, closed-loop security system. You'll submit a single application and we'll match you with science teams best aligned with your research interests. Applications are reviewed on a rolling basis, and your application stays active until we find a team match or confirm there are no matches available. Start dates are available throughout the year for durations of between 3–6 months. Please note, each team has different start date and duration preferences — your recruiter will confirm the preferences of the team you're matched with prior to interviewing. We offer science internships in multiple locations across the EMEA region and you can indicate your interest in all these locations by applying here (Austria, Estonia, France, Germany, Ireland, Israel, Italy, Jordan, Luxembourg, Netherlands, Poland, Romania, South Africa, Spain, Sweden, UAE, and UK). Please note we do not offer remote internships.
IL, Tel Aviv
We're building systems that turn research into real-world impact — powering sports experiences for millions of Prime Video customers, pioneering multimodal document intelligence, building autonomous AI agents that reason, plan, and act, and transforming how customers discover products they love. If this sounds interesting to you then we have a range of opportunities for you to explore. We're looking for Masters students across multiple research domains to invent, design, and implement state-of-the-art solutions for never-before-solved problems. Your work here won't just stay in a notebook — it ships to production and reaches customers worldwide. Check out the details below including the job responsibilities, team details, and basic qualifications before submitting your application. You can find more information about the Amazon Science community as well as interview preparation tips via the links below; - https://www.amazon.science/ - https://amazon.jobs/content/en/career-programs/university/science - https://amazon.jobs/content/en/how-we-hire/university-roles/applied-science Key job responsibilities As an Applied Science Intern, you will own the design and development of end-to-end systems. You'll have the opportunity to write technical white papers, create roadmaps and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists and other science interns to develop solutions and deploy them into production. You will have the opportunity to design new algorithms, models, or other technical solutions whilst experiencing Amazon's customer focused culture. The ideal intern should have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A day in the life You'll spend your first weeks scoping your project with your mentor, then own the research and implementation end-to-end. Your work could involve building computer vision models that power live sports experiences for Prime Video, developing multimodal GenAI solutions for AWS document intelligence, creating agentic AI systems that reason and act autonomously, or advancing recommendation models that transform how customers discover content — depending on the team you're matched with. Many interns publish at top-tier conferences or see their work deployed to production before the internship ends. Interns may also be considered for a return offer at the end of their internship, subject to performance evaluation and headcount availability. Further benefits of an Amazon Science internship include; - All of our internships offer a competitive salary - Interns are paired with an experienced manager and mentor(s) - Interns get invited to different intern program or office events - Interns can build their professional and personal network with other Amazon Scientists About the team We're hiring interns for multiple teams in Israel, including but not limited to; • Prime Video Sports — Build innovative sports experiences for Prime Video, spanning computer vision, 3D simulation, and personalized content recommendations. • Personalization — Leverage LLMs, NLP, and recommender systems to match customers with products that align with their passions and shopping preferences. • Agentic AI — Build next-generation agentic AI systems that automate real-world knowledge work, spanning retrieval-augmented generation, multi-agent workflows, long-term memory and personalization, knowledge-graph construction, and agent evaluation. • DS3 Textract — Develop multimodal generative AI algorithms that pioneer state-of-the-art document understanding solutions impacting millions of customers. You'll submit a single application and we'll match you with science teams best aligned with your research interests. Applications are reviewed on a rolling basis, and your application stays active until we find a team match or confirm there are no matches available. Start dates are available throughout the year. Some teams offer full-time internships (3–6 months) while others offer part-time positions (50–60%, 8–12 months) — your recruiter will confirm the format during team matching. We offer science internships in multiple locations across the EMEA region and you can indicate your interest in all these locations by applying here (Austria, Estonia, France, Germany, Ireland, Israel, Italy, Jordan, Luxembourg, Netherlands, Poland, Romania, South Africa, Spain, Sweden, UAE, and UK). Please note we do not offer remote internships.
US, VA, Arlington
WW Installments is one of the fastest growing businesses within Amazon and we are looking for an Applied Scientist to join the team. This group has been entrusted with a massive charter that will impact every customer that visits Amazon.com. We are building the next generation of features and payment products that maximize customer enablement in a simple, transparent, and customer obsessed way. Through these products, we will deliver value directly to Amazon customers improving the shopping experience for hundreds of millions of customers worldwide. Our mission is to delight our customers by building payment experiences and financial services that are trusted, valued, and easy to use from anywhere in any way. As an Applied Scientist within WW Installments, you will be responsible for building machine learning models and pipelines with direct customer impact. These models represent a core capability for WW Installments and businesses across Amazon. Your work will directly impact customers by influencing how they interact with financing options to make purchases. You will work across functions including data engineering, software development, and business to induce data driven decisions at every level of the organization. Key job responsibilities This role will be responsible for: • Developing production machine learning models and pipelines for the WW Installments Fraud Detection team that directly impact customers. • Apply expertise in machine learning to develop large-scale production systems that are deployed across Amazon businesses. • Identify business opportunities, define and execute modeling approach, then deliver outcomes to various Amazon businesses with an Amazon-wide perspective for solutions. • Lead the implementation of production ML from a scientific perspective including identifying consumer financial credit and fraud risks, key milestones, and paths to mitigate risks. • Identifying new opportunities to influence business strategy and product vision using data science and machine learning. • Continually improve the WW Installments ML roadmap automating and simplifying whenever possible. • Coordinate support across engineers, scientists, and stakeholders to deliver ML pipelines, analytics projects, and build proof of concept applications. • Work through significant business and technical ambiguity delivering on analytics roadmap across the team with autonomy.
US, WA, Seattle
Application deadline: Oct 27, 2026 The AWS Data Center Services team is hiring a Principal Applied Scientist to innovate and advance the science behind solutions to problems in the rapidly growing AWS data center space. These problems range from bespoke computer vision models to support our physical infrastructure functions such as repair activities, to increasing the certainty of decisions made by our generative AI service without sacrificing latency or performance. For example, when a data center technician is triaging a critical electrical event at 2am and alarms cascade in seconds, our AI service has to cross-reference topology, live readings, maintenance history, and design documents within minutes - work that today takes an order of magnitude more time and intervention from a senior engineer. As a Principal Applied Scientist, you will work backwards from these problems and partner with software development teams to deliver solutions. You will work on problems ranging from selecting, training and evolving computer vision models for targeted activities on AWS infrastructure inside our data centers; to building smart retrieval algorithms, reduce model hallucination on safety-critical outcomes, continually improve latency and performance, and ensure our generative AI service's knowledgeable stays current and the service is constantly getting smarter beyond just knowledge retrieval. A day in the life You start the morning reviewing traces from last night’s incident triage. The agent correctly walked the topology to the upstream breaker but missed a recent maintenance change that was the real cause — so you design an experiment: does feeding work-order history into the traversal improve accuracy? You test it against historical incident data. Mid-morning, you review verification traces and catch the agent missing a spec deep in a submittal. After lunch, a field engineer walks you through manually cross-referencing five systems during an incident and you turn their scenario into a new benchmark. In the afternoon, you prototype cross-discipline reasoning: when a cascade spans electrical and cooling, can the lead agent delegate scoped investigations and still hold one coherent hypothesis? You publish results and draft a paper. You own the full lifecycle — research through production deployment. About the team Data Center Services is part of AWS Infrastructure Services that owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.