Amazon at ICLR: Graphs, time series, and more

Other paper topics include natural-language processing, dataset optimization, and the limits of existing machine learning techniques.

Time series forecasting and graph representations of data are both major topics of research at Amazon: time series forecasting is crucial to both supply chain optimization and product recommendation, and graph representations help make sense of the large datasets that are common at Amazon’s scale, such as the Amazon product catalogue.

Related content
Amazon’s Stefano Soatto on how learning representations came to dominate machine learning.

So it’s no surprise that both topics are well represented among the Amazon papers at the 2022 International Conference on Learning Representations (ICLR), which takes place this week. Another paper also touches on one of Amazon’s core scientific interests, natural-language processing, or computation involving free-form text inputs.

The remaining Amazon papers discuss more general machine learning techniques, such as data augmentation, or automatically selecting or generating training examples that can improve the performance of machine learning models. Another paper looks at dataset optimization more generally, proposing a technique that could be used to evaluate individual examples for inclusion in a dataset or exclusion from it. And two papers from Amazon Web Services’ Causal-Representation Learning team, which includes Amazon vice president and distinguished scientist Bernhard Schölkopf, examine the limitations of existing approaches to machine learning.

Graphs

Graphs represent data as nodes, usually depicted as circles, and edges, usually depicted as line segments connecting nodes. Graph-structured data can make machine learning more efficient, because the graph explicitly encodes relationships that a machine learning model would otherwise have to infer from data correlations.

Graph neural networks (GNNs) are a powerful tool for working with graph-structured data. Like most neural networks, GNNs produce embeddings, or fixed-length vector representations of input data, that are useful for particular computational tasks. In the case of GNNs, the embeddings capture information about both the object associated with a given node and the structure of the graph.

In real-world applications — say, a graph indicating which products tend to be purchased together — some nodes may not be connected to any others, and some connections may be spurious inferences from sparse data. In “Cold Brew: Distilling graph node representations with incomplete or missing neighborhoods”, Amazon scientists present a method for handling nodes whose edge data is absent or erroneous.

Cold Brew data distribution 16x9.png
Cold Brew addresses the real-world problem in which graph representations of data feature potentially spurious connections (tail nodes) or absent connections (cold start). Figure from "Cold Brew: Distilling graph node representations with incomplete or missing neighborhoods".

In a variation on knowledge distillation, they use a conventional GNN, which requires that each input node be connected to the rest of the graph, to train a teacher network that can produce embeddings for connected nodes. Then they train a standard multilayer perceptron — a student network — to mimic the teacher’s outputs. Unlike a conventional GNN, the student network doesn’t explicitly use structural data to produce embeddings, so it can also handle unconnected nodes. The method demonstrates significant improvements over existing methods of inferring graph structure on several benchmark datasets.

Across disciplines, AI research has recently seen a surge in the popularity of self-supervised learning, in which a machine learning model is first trained on a “proxy task”, which is related to but not identical to the target task, using unlabeled or automatically labeled data. Then the model is fine-tuned on labeled data for the target task.

With GNNs, the proxy tasks generally teach the network only how to represent node data. But in “Node feature extraction by self-supervised multi-scale neighborhood prediction”, Amazon researchers and their colleagues at the University of Illinois and UCLA present a proxy task that teaches the GNN how to represent information about graph structure as well. Their approach is highly scalable, working with graphs with hundreds of millions of nodes, and in experiments, they show that it improves GNN performance on three benchmark datasets, by almost 30% on one of them.

XRT for graph neighborhoods.png
XR-Transformer creates a hierarchical tree that sorts data into finer- and finer-grained clusters. In the context of graph neural networks, the clusters represent graph neighborhoods. Figure from "Node feature extraction by self-supervised multi-scale neighborhood prediction".

The approach, which builds on Amazon’s XR-Transformer model and is known as GIANT-XRT, has already been widely adopted and is used by the leading teams in several of the public Open Graph Benchmark competitions hosted by Stanford University (leaderboard 1 | leaderboard 2 | leaderboard 3).

Domain graph.png
Where traditional domain adaptation (left) treats all target domains the same, a new method (right) uses graphs to represent relationships between source and target domains. For instance, weather patterns in adjacent U.S. states tend to be more similar than the weather patterns in states distant from each other. Figure from “Graph-relational domain adaptation”.

A third paper, “Graph-relational domain adaptation”, applies graphs to the problem of domain adaptation, or optimizing a machine learning model to work on data with a different distribution than the data it was trained on. Conventional domain adaptation techniques treat all target domains the same, but the Amazon researchers and their colleagues at Rutgers and MIT instead use graphs to represent relationships among all source and target domains. For instance, weather patterns in adjacent U.S. states tend to be more similar than the weather patterns in states distant from each other. In experiments, the researchers show that their method improves on existing domain adaptation methods on both synthetic and real-world datasets.

Time series

Time series forecasting is essential to demand prediction, which Amazon uses to manage inventory, and it’s also useful for recommendation, which can be interpreted as continuing a sequence of product (say, music or movie) selections.

In “Bridging recommendation and marketing via recurrent intensity modeling”, Amazon scientists adapt existing mechanisms for making personal recommendations on the basis of time series data (purchase histories) to the problem of identifying the target audience for a new product.

UserRec 16x9.png
Product recommendation can be interpreted as a time-series-forecasting problem, in which a product is recommended according to its likelihood of continuing a sequence of purchases. Figure from "Bridging recommendation and marketing via recurrent intensity modeling".

Where methods for identifying a product’s potential customers tend to treat customers as atemporal collections of purchase decisions, the Amazon researchers instead frame the problem as optimizing both the product’s relevance to the customer and the customer’s activity level, or likelihood of buying any product in a given time span. In experiments, this improved the accuracy of a prediction model on several datasets.

One obstacle to the development of machine learning models that base predictions on time series data is the availability of training examples. In “PSA-GAN: Progressive self attention GANs for synthetic time series”, Amazon researchers propose a method for using generative adversarial networks (GANs) to artificially produce time series training data.

Related content
In 2017, when the journal IEEE Internet Computing was celebrating its 20th anniversary, its editorial board decided to identify the single paper from its publication history that had best withstood the “test of time”. The honor went to a 2003 paper called “Amazon.com Recommendations: Item-to-Item Collaborative Filtering”, by then Amazon researchers Greg Linden, Brent Smith, and Jeremy York.

GANs pit generators, which produce synthetic data, against discriminators, which try to distinguish synthetic data from real. The two are trained together, each improving the performance of the other.

The Amazon researchers show how to synthesize plausible time series data by progressively growing — or adding network layers to — both the generator and the discriminator. This enables the generator to first learn general characteristics that the time series as a whole should have, then learn how to produce series that exhibit those characteristics.

Data augmentation

In addition to the paper on synthetic time series, one of Amazon’s other papers at ICLR, “Deep AutoAugment”, also focuses on data augmentation.

It’s become standard practice to augment the datasets used to train machine learning models by subjecting real data to sequences of transformations. For instance, a training image for a computer vision task might be flipped, stretched, rotated or cropped, or its color or contrast might be modified. Typically, the first few transformations are selected automatically, based on experiments in which a model is trained and retrained, and then domain experts add a few additional transformations to try to make the modified data look like real data.

Related content
New method enables users to specify properties such as subject age, light direction, and pose in images produced by generative adversarial networks.

In “Deep AutoAugment”, former Amazon senior applied scientist Zhi Zhang and colleagues at Michigan State University propose a method for fully automating the construction of a data augmentation pipeline. The goal is to continuously add transformations that steer the feature distribution of the synthetic data toward that of the real data. To do that, the researchers use gradient matching, or identifying training data whose sequential updates to the model parameters look like those of the real data. In tests, this approach improved on 10 other data augmentation techniques across four sets of real data.

Natural-language processing

Many natural-language-processing tasks involve pairwise comparison of sentences. Cross-encoders, which map pairs of sentences against each other, yield the most accurate comparison, but they’re computationally intensive, as they need to compute new mappings for every sentence pair. Moreover, converting a pretrained language model into a cross-encoder requires fine-tuning it on labeled data, which is resource intensive to acquire.

Bi-encoders, on the other hand, embed sentences in a common representational space and measure the distances between them. This is efficient but less accurate.

In “Trans-encoder: Unsupervised sentence-pair modelling through self- and mutual-distillations”, Amazon researchers, together with a former intern, propose a model that is trained in an entirely unsupervised way — that is, without unlabeled examples — and captures advantages of both approaches.

Trans-encoder.png
The trans-encoder training process, in which a bi-encoder trained in an unsupervised fashion creates training targets for a cross-encoder, which in turn outputs training targets for the bi-encoder.

The researchers begin with a pretrained language model, fine-tune it in an unsupervised manner using bi-encoding, then use the fine-tuned model to generate training targets for cross-encoding. They then use the outputs of the cross-encoding model to fine-tune the bi-encoder, iterating back and forth between the two approaches until training converges. In experiments, their model outperformed multiple state-of-the-art unsupervised sentence encoders on several benchmark tasks, with improvements of up to 5% over the best-performing prior models.

Dataset optimization

Weeding errors out of a dataset, selecting new training examples to augment a dataset, and determining how to weight the data in a dataset to better match a target distribution are all examples of dataset optimization. Assessing individual training examples’ contribution to the accuracy of a model, however, is difficult: retraining the model on a dataset with and without every single example is hardly practical.

In “DIVA: Dataset derivative of a learning task”, Amazon researchers show how to compute the dataset derivative: a function that can be used to assess a given training example’s utility relative to a particular neural-network model. During training, the model learns not only the weights of network parameters but also weights for individual training examples. The researchers show that, using a linearization technique, they can derive a closed-form equation for the dataset derivative, allowing them to assess the utility of a given training example without retraining the network.

DIVA weighting.png
Training examples that DIVA assigns high weights (left) and low (right) for the task of classifying aircraft. Figure from "DIVA: Dataset derivative of a learning task".

Limitations

“Machine learning ultimately is based on statistical dependencies,” Bernhard Schölkopf recently told Amazon Science. “Oftentimes, it's enough if we work at the surface and just learn from these dependencies. But it turns out that it's only enough as long as we're in this setting where nothing changes.”

The two ICLR papers from the Causal Representation Learning team explore contexts in which learning statistical dependencies is not enough. “Visual representation learning does not generalize strongly within the same domain” describes experiments with image datasets in which each image is defined by specific values of a set of variables — say, different shapes of different sizes and colors, or faces that are either smiling or not and differ in hair color or age.

The researchers test 17 machine learning models and show that, if certain combinations of variables or specific variable values are held out of the training data, all 17 have trouble recognizing them in the test data. For instance, a model trained to recognize small hearts and large squares has trouble recognizing large hearts and small squares. This suggests that we need revised training techniques or model designs to ensure that machine learning systems are really learning what they’re supposed to.

Visual representation learning.png
An illustration of the four methods of separating training data (black dots) and test data (red dots) in "Visual representation learning does not generalize strongly within the same domain".

Similarly, in “You mostly walk alone: Analyzing feature attribution in trajectory prediction”, members of the team consider the problem of predicting the trajectories of moving objects as they interact with other objects, an essential capacity for self-driving cars and other AI systems. For instance, if a person is walking down the street, and a ball bounces into her path, it could be useful to know that the person might deviate from her trajectory to retrieve the ball.

Adapting the game-theoretical concept of Shapley values, which enable the isolation of different variables’ contributions to an outcome, the researchers examine the best-performing recent models for predicting trajectories in interactive contexts and show that, for the most part, their predictions are based on past trajectories; they pay little attention to the influence of interactions.

Trajectory interactions.png
A new method enables the comparison of different trajectory prediction models according to the extent to which they use social interactions for making predictions (left: none; middle: weak; right: strong). The target agent, whose future trajectory is to be predicted, is shown in red, and modeled interactions are represented by arrows whose width indicates interaction strength. From "You mostly walk alone: Analyzing feature attribution in trajectory prediction".

The one exception is a models trained on a dataset of basketball video, where all the players’ movements are constantly coordinated. There, existing models do indeed learn to recognize the influence of interaction. This suggests that careful curation of training data could enable existing models to account for interactions when predicting trajectories.

Research areas

Related content

US, CA, Sunnyvale
Amazon Robotics is seeking an exceptional Applied Scientist to join our Foundation Models and Agentic AI team. This role presents an opportunity to shape the future of robotics through innovative applications of large vision-language-action (VLA) models, reasoning and task planning models, and reinforcement learning. At Amazon Robotics, we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, depth, force, tactile, linguistic) - Accelerate policy skill acquisition through imitation learning and reinforcement learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities As an Applied Scientist in the Applied AI and Robotics Foundations Model team, you will: - Model Development and Training: Designing and implementing the model architectures, training and fine tuning the foundation models using various datasets, and optimize the model performance through iterative experiments - Data Management: Process and prepare training data, including data governance, provenance tracking, data quality checks and creating reusable data pipelines. - Experimentation and Validation: Design and execute experiments to test model capabilities on the simulator and on the embodiment, validate performance across different scenarios, create a baseline and iteratively improve model performance. - Code Development: Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Research: Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Collaboration: Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results Key job responsibilities As a Senior Research Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Senior Research Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
IN, HR, Gurugram
Lead ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Sr Applied Scientist, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.
US, WA, Bellevue
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? Have you also wondered what are different ways that the transportation assets can be used to delight the customer even more. If so, the Amazon transportation Services, North America Sort Center Science team is for you . We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed Applied Scientist with strong scientific thinking, good software and statistics experience, skills to help manage projects and operations, improve metrics, and develop scalable processes and tools. The primary role of an Applied Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how we operate the middle mile network. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, machine learning , and the ability to use data and research to make changes. This role requires robust skills in research and implementation of scalable products and models . This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Key job responsibilities Key job responsibilities - Design and develop advanced mathematical optimization and machine learning solutions in the domains of network design and optimization. - Research, prototype, simulate, and experiment with these models using programming languages such as Java and Python; participate in the production level deployment. - Create, enhance, and maintain technical documentation and science designs. - Present to other Scientists, Product, and Software Engineering teams, as well as Stakeholders. - Lead project plans from a scientific perspective by managing product features, technical risks, milestones and launch plans.
US, CA, San Francisco
The Models, Quantum, and Silicon (MQS) Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. We are looking to hire a Principal Applied Scientist to join our growing Software team. You’ll work closely with our partners on the control hardware development and quantum error correction theory teams to build a quantum control system capable of supporting the next generation of fault-tolerant workloads This requires someone who (1) has a strong desire to work within a team of scientists and engineers, and (2) demonstrates ownership in initiating and driving projects to completion. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility. Key job responsibilities - Contribute to the software/gateware runtime for our next-generation quantum control system - Build emulation tooling to enable exploring the requirements space of control systems for real-time quantum error detection and correction - Make opinionated decisions about engineering tradeoffs to inform our control hardware/software roadmap - Demonstrate thought leadership in FTQC by releasing open-source software and publishing research - Empower other scientists to actively contribute to the codebase through mentorship and documentation We are looking for candidates with strong engineering principles, a bias for action, superior problem-solving, and excellent communication skills. Working effectively within a team environment is essential. A day in the life The majority of your time will be spent on projects that extend the functional capabilities or performance of our internal control stack. This requires working backwards from the needs of our science staff in the context of our larger experimental roadmap. You will translate science and software requirements into design proposals balancing implementation complexity against time-to-delivery. Once a design proposal has been reviewed and accepted, you’ll drive implementation and coordinate with internal stakeholders to ensure a smooth roll out. Because many high-level experimental goals have cross-cutting requirements, you’ll often work closely with other engineers or scientists or on the team. About the team You will be joining the Software group within the MQS Center of Quantum Computing. Our team is comprised of scientists and software engineers who are building scalable software that enables quantum computing technologies.
US, WA, Seattle
Pricing is one of the most consequential decisions Amazon makes, and the science behind it needs to be causally rigorous, not just predictive. The P2 Optimization Science team builds the machine learning (ML) systems that power Amazon's pricing decisions at scale: demand lift models, customer lifetime value (LTV) frameworks, and the experimentation infrastructure that validates whether pricing changes actually work. We're looking for a Research Scientist to own causal inference at the intersection of ML and pricing experimentation. Our team has identified a real gap: the methodological bridge between econometric analysis and production-scale ML pipelines needs a practitioner who lives in both worlds. You'll build conditional average treatment effect (CATE) estimation models, design analysis workflows for pricing experiments, and develop reusable causal ML infrastructure that the broader team — including non-ML scientists — can rely on. If you're a scientist who wants to tackle hard causal identification problems in a high-stakes production environment, and who finds satisfaction in making rigorous methods accessible to a broader team, this role is for you. Key job responsibilities - Design, train, evaluate, and deploy end-to-end causal ML pipelines for pricing use cases, including CATE estimation models and heterogeneous treatment effect frameworks. - Serve as the team's causal ML methodology expert — defining identification strategies, model selection criteria, evaluation standards, and the tradeoffs between econometric and ML approaches to causal estimation. - Contribute causal analysis methodology to pricing A/B test post-analysis and build reusable tooling that economists and other non-ML scientists can adopt without requiring deep ML expertise. - Assess emerging causal inference methods (e.g., synthetic difference-in-differences, generalized random forests, causal representation learning) for applicability to Amazon's pricing context, and author internal methodology proposals for adoption. - Partner with senior economists on identification strategy and causal assumptions, collaborate with software and data engineering partners on production deployment, and align with product managers on experiment design requirements. A day in the life Your work directly shapes the prices customers see on hundreds of millions of Amazon products. In a given week you might investigate an optimization anomaly in simulation and trace it to an unmodeled market dynamic, then design an offline evaluation framework to benchmark competing approaches before committing to online testing. You'll collaborate with senior economists on identification strategy for a pricing experiment, present a science proposal for incorporating a new competitiveness signal into an optimization system, or work with the experimentation platform team on randomization design. You'll also have opportunities to write up novel scientific findings for submission to venues such as KDD, NeurIPS, or the ACM Conference on Economics and Computation. About the team The P2 Optimization Science team sits at the center of Amazon's pricing decisions. We build the ML systems, causal inference pipelines, and experimentation infrastructure that determine how prices are set across Amazon's global catalog. Our team brings together research scientists, economists, and engineers who collaborate closely to turn rigorous methodology into production-quality systems with measurable business impact. We value scientific rigor, clear communication across disciplines, and a culture where every team member's work is designed to be extensible and useful beyond their own project. If you want your science to directly influence how hundreds of millions of customers experience Amazon, this is the team to join.
US, NY, New York
The Measurement Science team in the Measurement, Ad Tech, and Data Science (MADS) organization of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of their ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. This Principal Applied Scientist leads the technical vision and execution for Amazon Advertising's performance measurement. Our measurement products and tools help customers understand the holistic impact of their spend on Amazon Ads and optimize their portfolios. This is a complex, multi-disciplinary scientific space spanning machine learning, causal inference, statistics and experimentation, natural language processing, and generative AI. As a GenAI-first organization, we build foundational and agentic models that power advertiser use cases across Ads, while empowering our Applied Scientists to directly build and ship products. You will guide a team of scientists with expertise across different domains to come together and innovate on some of the hardest problems in advertising, made more challenging by evolving privacy regulations and technological changes. In measuring the comprehensive impact of advertising, key challenges you will tackle include capturing impact: 1) both for identified and increasingly unidentified web traffic in light of an evolving global privacy landscape; 2) for outcomes across retailers, including both within and beyond Amazon; and 3) for both short- and long-term impacts of advertising. Key job responsibilities * Driving the scientific vision of the teams in your organization and you advise and influence its technical leadership on performance measurement models and products. * Identifying, tackling, and proposing innovative solutions to intrinsically hard, previously unsolved problems. You solve problems pragmatically, applying judgment and experience to balance trade-offs between competing interests. * Bringing clarity to complex problems, probing assumptions, illuminating pitfalls, fostering shared understanding, and guiding towards effective solutions. * Serving and being recognized by internal and external peers as a thought leader in modeled measurement in Ads. You will engage routinely with the broader scientific community, e.g. as a reviewer, program committee member, workshop organizer, or chair at peer-reviewed internal/external conferences. * Leading by example, with your papers, analyses, and code setting the standard in your organization for scientific engineering excellence. * Leading science and design reviews, aligning teams across your organization around coherent algorithmic strategies. * Influencing your team’s science and business strategy by driving one or more team roadmaps contributing to the organization’s roadmap and taking responsibility for some organizational goals. You drive multiple new product features from inception to production launch. * Guiding the career development of others, actively mentoring and educating the larger applied science community on trends, technologies, and best practices. You drive the documentation of scientific innovation. You attract bar-raising talent from academia and industry. * Staying abreast of academic and industry trends, knowing the state of the art, and building on top of existing solutions instead of reinventing when possible. About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.
US, CA, Sunnyvale
Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building robotic systems that combine frontier AI, sophisticated control, and advanced mechanical design to create adaptable automation capable of working safely alongside humans in dynamic environments. This is an opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. We are seeking an Applied Scientist to develop tactile- and force-driven manipulation policies for highly dexterous, multi-fingered robotic hands and grippers. In this role you will research and build policy learning algorithms that enable robotic hands to perform grasping and in-hand manipulation in unstructured, real-world environments, using touch and force feedback as first-class signals rather than afterthoughts. Much of this work is grounded in reinforcement learning. To be successful you need to be highly motivated, dive deep, and deliver to the highest standards. You will demonstrate strong working knowledge of modern policy learning methods, with expertise in taking algorithms from simulation onto real hardware. That means being comfortable working against real physical constraints and treating sim-to-real as a core research problem rather than optimizing for benchmark numbers alone. You will work across tactile signal processing, contact-rich manipulation, sim-to-real transfer, and multi-modal sensor fusion to build robust solutions for autonomous grasping, dexterous re-orientation, and fine motor control. You will bring the desire to learn from new challenges, and the problem-solving and communication skills to work within a highly interactive and experienced team. Key job responsibilities - Design and train manipulation policies that leverage tactile and force feedback for dexterous grasping, in-hand manipulation, and contact-rich tasks, using reinforcement learning, imitation learning, or hybrid approaches. - Drive sim-to-real transfer, closing the gap between simulated and physical performance on real robotic hands. - Shape objectives and control strategies with the hardware in mind, accounting for how motors and actuators actually behave: transmission ratios, torque versus power, backdrivability, and thermal limits. - Build simulation-based and on-robot evaluation frameworks, with benchmarks and metrics that make tactile perception and policy performance systematically comparable across iterations. - Own scientific and technical projects within the tactile sensing and manipulation workstreams, driving from research concept through deployment on physical robotic systems — and, at the senior level, set direction across a workstream. - Collaborate with hardware, mechanical design, firmware, and controls teams — and with partner applied science organizations — to translate research advances into deployable robotic capabilities, and to inform sensor and actuator design decisions with policy-level requirements. - Publish at top-tier venues and build collaborations with the external research community. - Contribute to a strong scientific bar on the team through code and design review, and mentor engineers and interns working on real-world manipulation and sensing problems. A day in the life Your morning might start with a standup alongside hardware and controls engineers reviewing overnight sim-to-real training runs on a multi-finger gripper, debugging why a grasp policy that worked in simulation is slipping on a real sensor array. Mid-morning you join the weekly tactile sensing workstream to align on sensor integration milestones and share early results from a contact-state estimator you have been prototyping. After lunch you spend a focused block iterating on a reinforcement learning reward formulation, testing variations in simulation before queuing runs on the cluster. Later you pair with a mechanical engineer to review sensor placement trade-offs on an upcoming gripper revision, then wrap the day by drafting a short experiment write-up and sketching next steps for a conference submission. No two days look exactly the same: one week you may be collecting teleoperated demonstrations on the physical robot to seed an imitation learning pipeline; the next you could be deep in a codebase refactor to support a new tactile modality. Throughout, you balance hands-on research — writing algorithms, running experiments, analyzing data — with cross-team collaboration and mentoring. The common thread is moving from research insight to working capability on real hardware, with a tight feedback loop between simulation and the physical world. About the team Our is developing next-generation manipulation capabilities for highly dexterous multi-fingered grippers and hands. Our work spans tactile sensor development, manipulation policy learning, and the tight integration of sensing hardware with intelligent control software. We are building systems that can feel, adapt, and manipulate with human-level dexterity. You will join a team working at the frontier of tactile sensing and contact-rich manipulation, helping define how robots perceive and interact with objects through touch. Because we build the hands as well as the policies that drive them, you will have a direct line to the sensor, actuator, and mechanism designs your algorithms depend on — and real influence over how they evolve. This is an opportunity to solve hard problems across perception, learning, and physical interaction alongside a team of scientists and engineers building toward real-world deployment.
US, TX, Austin
The OTS ANCHOR (Analytics, Insights, and Centralized Hub for OTS Reporting) team is part of the WW IT Operations & RME organization, responsible for delivering data solutions that drive operational excellence across Amazon's global IT infrastructure. We build data pipelines, predictive models, develop analytical intelligence frameworks, and create AI-powered solutions that transform how Amazon manages, triages, and resolves IT operational incidents at scale pointing towards the Letting Data Tell the Story north start vision. We are seeking a Data Scientist to help own the end-to-end data science charter for critical operational workstreams — from forecasting IT service demand and capacity planning to designing intelligent severity triaging models and building the analytical backbone for agentic AI solutions. You will work backwards from complex operational problems to create models and solutions that directly impact the efficiency and reliability of Amazon's IT operations worldwide. Key job responsibilities - Design, develop, and deploy machine learning models for IT operations forecasting, including incident volume prediction, capacity planning, and workforce demand modeling - Build and maintain severity classification and intelligent triaging models that process thousands of daily IT service tickets across global regions - Develop anomaly detection systems to identify emerging patterns in operational data, supporting proactive incident prevention - Apply econometric and statistical methods to measure the impact of operational interventions and inform resource allocation decisions - Partner with engineering teams to productionize ML models via automated pipelines using AWS services (SageMaker, Step Functions, Lambda, Redshift) - Design and conduct experiments to empirically validate model performance and operational impact - Contribute to data quality monitoring frameworks and help maintain standards for operational data integrity - Collaborate with cross-functional teams (ServiceNow platform, Decision Intelligence, Field Operations) to translate analytical insights into actionable recommendations - Communicate findings, model performance, and recommendations to stakeholders and senior leaders through written documents and presentations - Contribute to the team's science roadmap, identifying opportunities to apply ML/AI (including Generative AI) to operational challenges A day in the life Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan
US, MA, North Reading
Robotics Applied Scientist II Intern/Co-op (2027) Are you passionate about robotics and research? Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable research and projects in a collaborative team environment? Do you want to see your science solutions directly impact millions of customers worldwide? We’re looking for current PhD students with a passion for robotic research and applications to join us in 2027 as Robotics Applied Scientist II Interns/Co-ops to shape the future of robotics and transform automation at Amazon’s scale. By applying to this role, you will be considered for Robotics Applied Scientist II Intern/Co-op (2027) opportunities across various Robotics teams at Amazon with different robotics research focus. Internship positions are available for multiple locations, durations (3 to 6+ months), and year-round start dates (winter, spring, summer, fall). Join us at the forefront of Applied Science, where your contributions will shape the future of Robotics! Key job responsibilities As a Robotics Applied Scientist II Intern/Co-op, you will work alongside global experts to advance the state of the art in robotics and artificial intelligence, tackling innovative problems that bridge the gap between research and real-world robotics implementation to innovate and build solutions on behalf of our customers. We are particularly interested in students with specialization and expertise in one or more of the following research areas: - Robotics - Artificial Intelligence - Robotics Manipulation (e.g., robot arm, grasping, dexterous manipulation, end of arm tools/end effector) - Autonomous Mobile Robots - Mobile Manipulation - Multi-Robot Coordination - Autonomous Navigation - Locomotion - Motion/Path Planning - Controls - Perception - Sensing - Robot Learning - Machine Learning - Computer Vision - Large Language Models (LLM), Vision-Language-Action Models (VLA), Vision-Language-Models (VLM) - World Models - Human-Robot Interaction - Robotics Simulation - Optimization - And related! Key responsibilities may include: - Develop novel, scalable algorithms and/or modeling techniques that advance the state-of-the-art in science areas such as robotics, artificial intelligence, or related - Tackle challenging, innovative research problems within robotics, artificial intelligence, or related that bridge the gap between theoretical advancement and practical robotics implementation - Collaborate with cross-functional teams to solve complex problems, and to communicate research findings clearly, leveraging your expertise in robotics, artificial intelligence, or related - Demonstrate the ability to work independently, thrive in a fast-paced, ever-changing environment - Leverage AI-powered tools where applicable to accelerate research, experimentation, and prototyping. - Critically review and validate outputs from AI tools and automated systems. About the team Explore Robotics Teams at Amazon At Amazon, robotics is where innovative research meets real-world deployment. There are many different specialized robotics teams, including the few highlighted below. Learn more about Robotics at Amazon here: https://www.amazon.science/research-areas/robotics Fulfillment Technologies and Robotics We build dynamic partnerships between people and intelligent machines. This intricate collaboration helps Amazon fulfill orders with unmatched accuracy. Working in symphony with our robotic technology, you’ll have the opportunity to extend your technical capabilities by working alongside some of the industry’s most advanced technologies. This includes our fleet of autonomous mobile robots, sophisticated control software, and technologies like language perception, machine learning, object recognition, and semantic understanding of commands. These technologies help us deliver an ever-improving customer and employee experience, as well as improve the safety of our facilities. Amazon Robotics Amazon Robotics is at the epicenter of robotics innovation. We design, test, and build mobile robots and mechatronic systems. Our offices, labs, test floors, and factories are close together, which means we can design the hardware, write the code, test, build, and watch it all come to life. Our areas of focus include advancements in autonomous mobility, AI, robotic management software, and much more. Fauna Fauna is focused on building capable, safe, and genuinely delightful robots for everyday life. Fauna’s goal is simple: make robots people actually want to live and interact with everyday. Fauna develops tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Fauna’s work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but overall experience. Amazon Fulfillment Technologies Amazon Fulfillment Technologies develops tech solutions that create network optimizations for all Amazon sites worldwide. We own network infrastructure and devices in all buildings and labor planning and scheduling technology for fulfillment centers in North America and Europe.