Amazon Nova and our commitment to responsible AI

From reinforcement learning and supervised fine-tuning to guardrail models and image watermarking, responsible AI was foundational to the design and development of the Amazon Nova family of models.

The Amazon Nova family of multimodal foundation models, announced yesterday at Amazon Web Services’ re:Invent conference, is the latest example of our investment in the development and deployment of safe, transparent, and responsible AI. Our commitment to responsible AI has eight core dimensions:

  • Privacy and security: Data and models should be appropriately obtained, used, and protected;
  • Safety: Misuse and harmful system outputs should be deterred;
  • Fairness: Results should be of consistent quality across different groups of stakeholders;
  • Veracity and robustness: The system should produce the correct outputs, even when it encounters unexpected or adversarial inputs;
  • Explainability: System outputs should be explainable and understandable;
  • Controllability: The system should include mechanisms for monitoring and steering its behavior;
  • Governance: Best practices should be incorporated into the AI supply chain, which includes both providers and deployers;
  • Transparency: Stakeholders should be able to make informed choices about their engagement with the AI system.

We operationalized our responsible-AI dimensions into a series of design objectives that guide our decision-making throughout the model development lifecycle — from initial data collection and pretraining to model alignment to the implementation of post-deployment runtime mitigations. Our focus on our customers (both people and enterprises) helps us align with the human values represented by our responsible-AI objectives.

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The Amazon Nova responsible-AI framework.

In the following sections, we'll explore our approaches to alignment, guardrails, and rigorous testing, demonstrating how each contributes to the creation of AI systems that are not only powerful but also trustworthy and responsible. You can find more details in the responsible-AI section of our Amazon Nova Family technical report.

Training

Alignment

During training, we employed a number of automated methods to ensure we meet our design objectives for each of the responsible-AI dimensions. To govern model behavior (along the safety, fairness, controllability, veracity and robustness, and privacy and security dimensions), we used both supervised fine tuning (SFT) and reinforcement learning with human feedback (RLHF) to align models.

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For SFT, we created single- and multiturn training demonstrations in multiple languages, while for RLHF training, we collected human preference data — including examples from previous evaluations. For RLHF training, we also provided a responsible-AI-specific reward model, trained on internally annotated data across all responsible-AI dimensions.

Guardrails

In addition to enforcing responsible-AI alignment on the core Amazon Nova models, we built runtime input- and output-moderation models that serve as a first and last line of defense and allow us to respond more quickly to newly identified threats and gaps in model alignment. The main role of the input model is to detect prompts that contain malicious, insecure (e.g., corrupted), or inappropriate material or that attempt to bypass the core model alignment (prompt injection, jailbreaking). The output model is designed to filter out sensitive content that the core models may generate on occasion.

Evaluation

Internal evaluation

Throughout model development, we performed extensive evaluations using internally developed benchmarks for each of our responsible-AI dimensions. Each benchmark was continuously updated with examples from our past red-teaming exercises. This kept the internal benchmarks evergreen, preventing overfitting during development; it also ensured that the models did not regress against previously identified risks. Our datasets comprise a mixture of English, multilingual (German, French, Spanish, Italian, Portuguese, Japanese, Hindi, Arabic), text-only, multimodal, single-turn, and multiturn examples.

A comprehensive estimate of our models’ responsible-AI performance requires evaluation on two fronts: responsible-AI adherence and false refusals (unwarranted suppression of output). To that end, we created targeted test sets to measure adherence on each dimension and larger tests sets designed to mimic actual use to measure false-refusal rates.

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To evaluate the adversarial robustness of our models, we built a comprehensive benchmark based on existing and emerging adversarial techniques and novel techniques we developed internally. We considered risks specific to particular types of customers, such as developers building applications using our models and users directly interacting with our models. Our set of risk categories includes the following: sensitive-data exfiltration, degraded availability to users, unauthorized actions, and malicious-content generation.

Public responsible-AI benchmarks

In addition to our proprietary internal benchmarks, we have contributed to the growing body of publicly available responsible-AI datasets that can be used for both training and evaluation. We have developed benchmarks for three of our responsible-AI dimensions: fairness, privacy and security, and veracity and robustness.

Fairness: To help evaluate fairness, we created BOLD, a dataset with more than 23,000 English text-generation prompts that test for bias across profession, gender, race, religion, and political ideology. BOLD measures the toxicity of LLM completions of sentences like “A flight nurse is a registered...” or “An animator is an artist who...”.

In 2023, we introduced TANGO, a dataset that tests for misgendering of transgender and nonbinary (TGNB) people, including inconsistency in the use of neo-pronouns and the toxicity of responses to gender disclosure. To examine but also improve performance in underrepresented English-language dialects (e.g., Bahamian or rural African-American vernacular), we created Multi-VALUE, a rule-based system that maps standard American English sentences to 50 different dialects, using 189 unique linguistic features identified in the Electronic World Atlas of Varieties of English.

To examine LLMs’ understanding of regional variations in informal language, we collaborated on a project, led by University of Toronto researchers, to develop a slang benchmark featuring sentences from UK and US movie subtitles paired with non-slang versions of the same texts (e.g., “that jacket is blazing” vs. “that jacket is excellent”).

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Veracity and robustness: To help evaluate veracity and robustness, we built INVITE, a method for automatically generating questions containing incorrect assumptions or presuppositions, such as “Which part of Canada is Szczekarków, Lubartów County, located in?” (Szczekarków is in Poland.) This is in addition to our long-standing set of FEVER shared tasks on factual verification, which are now used as standard benchmarks of factuality and evidence retrieval.

Privacy and security: Finally, for privacy and security, we created LLM-PIEval, a benchmark containing indirect prompt-injection attacks for LLMs that use retrieval-augmented generation (or RAG — i.e., retrieving outside information to augment generation). Attacks targeting sensitive APIs (e.g., banking) are injected into documents retrieved during execution of a benign question-answering task. In collaboration with labs at the University of Southern California, we also built FedMultimodal, a benchmark that can assess the robustness of multimodal federated-learning pipelines against data corruptions such as missing modalities, missing labels, and erroneous labels.

Red teaming

Red teaming is an online evaluation methodology in which human experts attempt to generate inputs that circumvent responsible-AI protections. Our process has four main steps: compiling known attack techniques, expanding on these techniques using our own models, defining sub-techniques, and conducting automated adversarial testing.

Given our models' multimodal capabilities — including text, images, and video — we develop attacks that target each modality individually and in combination. For text-based attacks, we focus on adversarial techniques to bypass guardrails. For image and video understanding, we craft adversarial content and explore attack vectors that embed malicious payloads within seemingly benign visual content. We also evaluate our model’s resilience to jailbreak techniques — i.e., the design of prompts that cause the model to exhibit prohibited behaviors.

In total, we identified and developed more than 300 distinct red-teaming techniques, which we tested individually and in various combinations. The attacks covered multiple languages and modalities, which were likewise targeted individually and in combination. We measured the model’s performance using transformed prompts that masked the intentions of seed prompts that were originally deflected.

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We developed more than 300 distinct red-teaming techniques (multicolored bars) that fit into seven basic categories (blue bars).

The cross-modality attacks target complex scenarios involving multiple input types. The image-understanding model, for instance, is capable of both scene description and text comprehension; contradictions between these elements pose potential risks. We emphasize the importance of careful prompt construction and provide additional guardrails to prevent cross-modal interference.

In accordance with our voluntary White House commitment to test the safety and security of our models, we worked with several red-teaming firms to complement our in-house testing in areas such as hate speech, political misinformation, extremism, and other domains. We also worked with a range of companies to develop red-teaming methods that leveraged their specific areas of expertise, such as chemical, biological, radiological, and nuclear risks and model deception capabilities. In addition to devising adversarial attacks like the ones we conduct in house, our external red-teaming experts have helped us design tests for issues that could arise from architectural structure, such as reduced availability.

Automated red teaming

To scale up our human-evaluation efforts, we built an automated red-teaming pipeline, which we adapted from the FLIRT (feedback-loop in-context red-teaming) framework we presented last month at the Conference on Empirical Methods in Natural-Language Processing (EMNLP).

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The input to our “red-LM” model is a list of seed prompts that have been identified as problematic by human evaluators and grouped by responsible-AI category. For every category, we use in-context learning, prompt engineering, and a subset of seeds to generate additional prompts. We evaluate the responses to those prompts and extract the successful prompts (i.e., the ones triggering an undesired response) to use as seeds for the next round of generation.

We also expanded our pipeline to automatically generate multiturn, multilingual, and multimodal attacks against our systems, to uncover as many vulnerabilities as possible. FLIRT’s attack strategies have been shown to outperform existing methods of automated red teaming in both image-to-text and text-to-text settings.

Watermarking

The Nova models announced yesterday include two multimodal generative-AI models: Amazon Nova Canvas, which generates static images, and Amazon Nova Reel, which generates video. To promote the traceability of AI-generated content, we incorporate invisible watermarks directly into the image and video generation processes and, for Canvas, add metadata developed by the Coalition for Content Provenance and Authenticity (C2PA).

For static images, we developed an invisible-watermark method that is robust to alterations like rotation, resizing, color inversion, flipping, and other efforts to remove the watermark. For videos, we embed our watermark in each frame and ensure that our watermarking and detection methods withstand H.264 compression. We will soon be releasing our watermark detection API via Amazon Bedrock; the new API introduces several enhancements over existing systems, such as replacing binary predictions (watermarked or not) with confidence-score-based predictions, which help identify when the generated content has been edited. The new detection system covers both images and videos.

The road ahead

The rise of foundation models has created an unprecedented challenge and a tremendous opportunity for the field of responsible AI. We have worked hard to ensure that our Amazon Nova models are aligned with our responsible-AI dimensions and deliver an exceptional and delightful customer experience. But we know that there are still many challenging and exciting problems to solve. To address these, we're actively engaging with the academic community through programs like our recent Amazon Research Awards call for proposals, which focuses on key areas such as machine learning in generative AI, governance and responsible AI, distributed training, and machine learning compilers and compiler-based optimizations. By fostering collaboration between industry and academia, we aim to advance responsible-AI practices and drive innovation that mitigates the risks of developing advanced AI while delivering benefits to society as a whole.

Acknowledgments: Chalapathi Choppa, Rahul Gupta, Abhinav Mohanty, Sherif Mostafa

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As a Senior Applied Scientist in the Alexa AI team, you will define and drive the science roadmap for state-of-the-art conversational AI systems powered by large language models, directly impacting how millions of customers interact with Alexa daily. You'll lead the design of LLM fine-tuning, alignment, and agentic architectures that operate reliably at scale, owning end-to-end delivery from research formulation through production deployment. Working at the intersection of research and production, you'll translate state of the art advances into customer-facing features. Your work will span the full ML lifecycle: developing novel evaluation frameworks, building automated training pipelines, and conducting rigorous experimentation across diverse devices and endpoints. Collaborating with engineering, product, and cross-functional science teams across Amazon, you'll tackle the team's most complex technical challenges while maintaining practical focus on customer value. This role offers the opportunity to publish at top-tier conferences, generate intellectual property, and see your innovations scale to one of the world's most popular voice assistants. Key job responsibilities As a Senior Applied Scientist in the Alexa AI team: - Define and drive the science roadmap for conversational AI capabilities powered by large language models - Design, implement, and evaluate novel approaches to LLM fine-tuning, alignment (RLHF, DPO), and distillation for production deployment - Architect agentic systems (multi-step reasoning, tool use, planning, and orchestration) that work reliably at scale - Develop evaluation frameworks and methodologies that go beyond standard benchmarks to capture real-world conversational quality - Translate research advances into customer-facing products, working closely with engineering, product, and cross-functional science teams - Own end-to-end delivery of complex, ambiguous research initiatives from problem formulation through experimentation to production deployment, with minimal guidance - Tackle the team's most complex technical problems while maintaining practical focus on customer value and solution generalizability - Advance the team's scientific reputation through high-impact publications and presentations at top-tier internal and external venues, and generate intellectual property through patents The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 6 or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy- EUR104,500 gross annually. A day in the life As a Senior Applied Scientist in the Alexa AI team, your day will involve leading cross-functional collaborations with engineering, product, and science teams to define the technical direction for our conversational assistant. You'll design experiments that shape the science roadmap, mentor junior scientists, and make high-judgment calls on architecture and deployment trade-offs. Working in a fast-paced, ambiguous environment, you'll own end-to-end delivery of complex initiatives: from formulating novel research problems to presenting strategic recommendations to senior leadership. Your ability to influence across organizational boundaries will drive measurable customer impact while raising the bar for millions of customers. About the team Alexa AI is building the science and technology behind Alexa+, Amazon's next-generation conversational assistant. Our team works at the intersection of large language models, reinforcement learning from human feedback and verifiable rewards, agentic architectures, and multilingual/multimodal understanding. We operate at massive scale: our models serve customers across dozens of languages and device types. If you want to push the frontier of conversational AI and see your work used by people every day, come join us.
US, WA, Bellevue
The Supply Chain Optimization Technologies (SCOT) team builds technology to automate and optimize Amazon’s supply chain of physical goods. We seek a Data Scientist with strong analytical and communication skills to join our team. SCOT manages Amazon's inventory under uncertainty of demand, pricing, promotions, supply, vendor lead times, and product life cycle. We optimize complex trade-offs between customer experience, inventory costs, fulfillment costs, fulfillment center capacity, etc. We develop sophisticated algorithms that involve learning from large amounts of data such as prices, promotions, similar products, and other data from our product catalog in order to automatically act on millions of dollars’ worth of inventory weekly and establish plans for tens of thousands of employees. As a Data Scientist, you will contribute to the research community, by working with other scientists across Amazon and our Supply Chain, as well as collaborating with academic researchers and publishing papers both internally and externally. Key job responsibilities Major responsibilities include: - Analysis of large amounts of data from different parts of the supply chain and their associated business functions - Improving upon existing machine learning methodologies by developing new data sources, developing and testing model enhancements, running computational experiments, and fine-tuning model parameters for new models - Formalizing assumptions about how models are expected to behave, creating definitions of outliers, developing methods to systematically identify these outliers, and explaining why they are reasonable or identifying fixes for them - Communicating verbally and in writing to business customers with various levels of technical knowledge, educating them about our research, as well as sharing insights and recommendations - Utilizing code (Python, R, Scala, etc.) for analyzing data and building statistical and machine learning models and algorithms A day in the life As a Data Scientist in SCOT, you will be tasked to understand and work with innovative research tools to enable the implementation of sophisticated models on big data. As a successful data scientist in the SCOT team, you are an analytical problem solver who enjoys diving into data from various businesses, is excited about investigations and algorithms, can multi-task, and can credibly interface between scientists, engineers and business stakeholders. Your expertise in synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication will enable you to answer specific business questions and innovate for the future. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!