Auto Machine Translation and Synchronization for "Dive into Deep Learning"

A system built on Amazon Translate reduces the workload of human translators.

Dive into Deep Learning (D2L.ai) is an open-source textbook that makes deep learning accessible to everyone. It features interactive Jupyter notebooks with self-contained code in PyTorch, JAX, TensorFlow, and MXNet, as well as real-world examples, exposition figures, and math. So far, D2L has been adopted by more than 400 universities around the world, such as the University of Cambridge, Stanford University, the Massachusetts Institute of Technology, Carnegie Mellon University, and Tsinghua University.

The latest updates to "Dive into Deep Learning"

Learn about the newest additions to the popular open-source, interactive book, including the addition of a Google JAX implementation and three new chapters in volume 2.

As a result of the book’s widespread adoption, a community of contributors has formed to work on translations in various languages, including Chinese, Japanese, Korean, Portuguese, Turkish, and Vietnamese. To efficiently handle these multiple languages, we have developed the Auto Machine Translation and Synchronization (AMTS) system using Amazon Translate, which aims to reduce the workload of human translators by 80%. The AMTS can be applied to all the languages for translation, and each language-specific sub-AMTS pipeline has its own unique features based on language characteristics and translator preferences.

In this blog post, we will discuss how we build the AMTS framework architecture, its sub-pipelines, and the building blocks of the sub-pipeline. We will demonstrate and analyze the translations between two language pairs: English ↔ Chinese and English ↔ Spanish. Through these analyses, we will recommend best practices for ensuring translation quality and efficiency.

Framework overview

Customers can use Amazon Translate’s Active Custom Translation (ACT) feature to customize translation output on the fly by providing tailored translation examples in the form of parallel data. Parallel data consists of a collection of textual examples in a source language and the desired translations in one or more target languages. During translation, ACT automatically selects the most relevant segments from the parallel data and updates the translation model on the fly based on those segment pairs. This results in translations that better match the style and content of the parallel data.

The AMTS framework consists of multiple sub-pipelines, each of which handles one language translation — English to Chinese, English to Spanish, etc. Multiple translation sub-pipelines can be processed in parallel.

Fundamentally, the sub-pipeline consists of the following steps:

  • Prepare parallel data: The parallel data consists of a list of textual example pairs, in a source language (e.g., English) and a target language (e.g., Chinese). With AMTS, we first prepare the two language datasets and then combine them into one-to-one pairs.
  • Translate through batch jobs: We use the Amazon Translate API call CreateParallelData to import the input file from the Amazon Simple Storage Service (S3) and create a parallel-data resource in Amazon Translate, ready for batch translation jobs. With the parallel-data resource built in the last step, we customize Amazon Translate and use its asynchronous batch process operation to translate a set of documents in the source language in bulk. The translated documents in the target language are stored in Amazon S3.
AMT_paradata_e2e_v2.png

Parallel-data preparation and creation

In the parallel-data preparation step, we build the parallel-data set out of the source documents (sections of the D2L-enbook) and translations produced by professional human translators (e.g., parallel sections from the D2L-zh book). The software module extracts the text from both documents — ignoring code and picture blocks — and pairs them up, storing them in a CSV file. Examples of parallel data are shown in the table below.

English

Chinese

Nonetheless, language models are of great service even in their limited form. For instance, the phrases “to recognize speech” and “to wreck a nice beach” sound very similar. This can cause ambiguity in speech recognition, which is easily resolved through a language model that rejects the second translation as outlandish. Likewise, in a document summarization algorithm it is worthwhile knowing that “dog bites man” is much more frequent than “man bites dog”, or that “I want to eat grandma” is a rather disturbing statement, whereas “I want to eat, grandma” is much more benign.

尽管如此,语言模型依然是非常有用的。例如,短语“to recognize speech”和“to wreck a nice beach”读音上听起来非常相似。这种相似性会导致语音识别中的歧义,但是这很容易通过语言模型来解决,因为第二句的语义很奇怪。同样,在文档摘要生成算法中,“狗咬人”比“人咬狗”出现的频率要高得多,或者“我想吃奶奶”是一个相当匪夷所思的语句,而“我想吃,奶奶”则要正常得多。

Machine translation refers to the automatic translation of a sequence from one language to another. In fact, this field may date back to 1940s soon after digital computers were invented, especially by considering the use of computers for cracking language codes in World War II. For decades, statistical approaches had been dominant in this field before the rise of end-to-end learning using neural networks. The latter is often called neural machine translation to distinguish itself from statistical machine translation that involves statistical analysis in components such as the translation model and the language model.

机器翻译(machine translation)指的是将序列从一种语言自动翻译成另一种语言。事实上,这个研究领域可以追溯到数字计算机发明后不久的20世纪40年代,特别是在第二次世界大战中使用计算机破解语言编码。几十年来,在使用神经网络进行端到端学习的兴起之前,统计学方法在这一领域一直占据主导地位

Emphasizing end-to-end learning, this book will focus on neural machine translation methods. Different from our language model problem in the last section, whose corpus is in one single language, machine translation datasets are composed of pairs of text sequences that are in the source language and the target language, respectively. Thus, instead of reusing the preprocessing routine for language modeling, we need a different way to preprocess machine translation datasets. In the following, we show how to load the preprocessed data into mini batches for training.

本书的关注点是神经网络机器翻译方法,强调的是端到端的学习。与 上节中的语料库是单一语言的语言模型问题存在不同,机器翻译的数据集是由源语言和目标语言的文本序列对组成的。因此,我们需要一种完全不同的方法来预处理机器翻译数据集,而不是复用语言模型的预处理程序。下面,我们看一下如何将预处理后的数据加载到小批量中用于训练

When the parallel data file is created and ready to use, we upload it to a folder in an S3 bucket and use CreateParallelData to kick off a creation job in Amazon Translate. If we only want to update an existing parallel-data resource with new inputs, the UpdateParallelData API call is the right one to make.

Once the job is completed, we can find the parallel-data resource in the Amazon Translate management console. The resource can be further managed in the AWS Console through the download, update, and delete buttons, as well as through AWS CLI and the public API.

Asynchronous batch translation with parallel data

After the parallel-data resource is created, the next step in the sub-pipeline is to use the Amazon Translate StartTextTranslationJob API call to initiate a batch asynchronous translation. The sub-pipeline uploads the source files into an Amazon S3 bucket folder.

One batch job can handle translation of multiple source documents, and the output files will be put in another S3 bucket folder. In addition to the input and output data configurations, the source language, target language, and prepared parallel-data resource are also specified as parameters in the API invocation.

src_lang = "en" 
tgt_lang =  "zh"
src_fdr = "input-short-test-en2zh"

pd_name = "d2l-parallel-data_v2"

response = translate_client.start_text_translation_job(
            JobName='D2L1',
            InputDataConfig={
                'S3Uri': 's3://'+S3_BUCKET+'/'+src_fdr+'/',
                'ContentType': 'text/html'
            },
            OutputDataConfig={
                'S3Uri': 's3://'+S3_BUCKET+'/output/',
            },
            DataAccessRoleArn=ROLE_ARN,
            SourceLanguageCode=src_lang,
            TargetLanguageCodes=[tgt_lang, ],
            ParallelDataNames=pd_name
)

Depending on the number of input files, the job takes minutes to hours to complete. We can find the job configurations and statuses, including the output file location, on the Amazon Translate management console.

The translated documents are available in the output S3 folder, with the filename <target language>.<source filename>. Users can download them and perform further evaluation.

Using parallel data yields better translation

To evaluate translation performance in each sub-pipeline, we selected five articles from the English version of D2L and translated them into Chinese through the en-zh sub-pipeline. Then we calculated the BLEU score of each translated document. The BLEU (BiLingual Evaluation Understudy) score calculates the similarity of the AMTS translated output to the reference translation by human translator. The number is between 0 and 1; the higher the score, the better the quality of the translation.

We then compare the AMTS-generated results with the translation of the same document using the traditional method (without parallel data). The traditional method is implemented by the TranslateText API call, whose parameters include the name of the source text and the source and target languages.

src_lang = "en" 
tgt_lang =  "zh"    
    
 response = translate_client.translate_text(
         Text = text, 
         TerminologyNames = [],
         SourceLanguageCode = src_lang, 
         TargetLanguageCode = tgt_lang
)

The translation results are compared in the following table, for both English-to-Chinese and Chinese-to-English translation. We observe that the translation with parallel data shows improvement over the traditional method.

Article

EN to ZH

ZH to EN

Without ACT

With ACT

Without ACT

With ACT

approx-training

0.553

0.549

0.717

0.747

bert-dataset

0.548

0.612

0.771

0.831

language-models-and-dataset

0.502

0.518

0.683

0.736

machine-translation-and-dataset

0.519

0.546

0.706

0.788

sentiment-analysis-and-dataset

0.558

0.631

0.725

0.828

Average

0.536

0.5712

0.7204

0.786

Fine-tuning the parallel data to improve translation quality

To further improve the translation quality, we construct the parallel-data pairs in a more granular manner. Instead of extracting parallel paragraphs from source and reference documents and pairing them up, we further split each paragraph into multiple sentences and use sentence pairs as training examples.

EN

ZH

Likewise, in a document summarization algorithm it is worthwhile knowing that “dog bites man” is much more frequent than “man bites dog”, or that “I want to eat grandma” is a rather disturbing statement, whereas “I want to eat, grandma” is much more benign

同样,在文档摘要生成算法中,“狗咬人”比“人咬狗”出现的频率要高得多,或者“我想吃奶奶”是一个相当匪夷所思的语句,而“我想吃,奶奶”则要正常得多

For decades, statistical approaches had been dominant in this field before the rise of end-to-end learning using neural networks

几十年来,在使用神经网络进行端到端学习的兴起之前,统计学方法在这一领域一直占据主导地位

In the following, we show how to load the preprocessed data into minibatches for training

下面,我们看一下如何将预处理后的数据加载到小批量中用于训练

We tested both the paragraph pair and sentence pair methods and found that more-granular data (sentence pairs) yields better translation quality than less-granular data (paragraph paragraphs). The comparison is shown in the table below for English ↔ Chinese translation.

Article

EN to ZH

ZH to EN

ACT by “pair of paragraph”

ACT by “pair of sentence”

ACT by “pair of paragraph”

ACT by “pair of sentence”

approx-training

0.549

0.589

0.747

0.77

bert-dataset

0.612

0.689

0.831

0.9

language-models-and-dataset

0.518

0.607

0.736

0.806

machine-translation-and-dataset

0.546

0.599

0.788

0.89

sentiment-analysis-and-dataset

0.631

0.712

0.828

0.862

Average

0.5712

0.6392

0.786

0.8456

Extend usage of parallel data to general machine translation

To extend the usability of parallel data to general machine translation, we need to construct parallel-data sets from a large volume of translated documents. To maximize translation accuracy, the parallel datasets should have the same contexts and subjects as the documents to be translated.

We tested this approach in the English ↔ Spanish sub-pipeline. The parallel data pairs were built from English ↔ Spanish articles crawled from the web using the keyword “machine learning”.

We applied this parallel data in translating an English article (abbreviated DLvsML in the results table) into Spanish and compared the results with those of traditional translation, without parallel data. The BLEU scores show that parallel data with the same subject (“machine learning”) does help to improve the performance of general machine translation.

EN to ES

ES to EN

Without ACT

With ACT

Without ACT

With ACT

DLvsML

0.792

0.824

0.809

0.827

The relative fluency of translations from English to Spanish, with and without ACT, can be seen in the table below.

EN source text

ES reference text (human translation)

ES translation without ACT

ES translation with ACT

Moves through the learning process by resolving the problem on an end-to-end basis.

Pasa por el proceso de aprendizaje mediante la resolución del problema de un extremo a otro.

Avanza en el proceso de aprendizaje resolviendo el problema de un extremo a otro.

Avanza el proceso de aprendizaje resolviendo el problema de forma integral.

Deep learning use cases

Casos de uso del aprendizaje profundo

Casos de uso de aprendizaje profundo

Casos prácticos de aprendizaje profundo

Image caption generation

Generación de subtítulos para imágenes

Generación de leyendas de imágenes

Generación de subtítulos de imagen

Conclusion and best practices

In this post, we introduced the Auto Machine Translation and Synchronization (AMTS) framework and pipelines and their application to English ↔ Chinese and English ↔ Spanish D2L.ai auto-translation. We also discussed best practices for using the Amazon Translate service in the translation pipeline, particularly the advantages of the Active Custom Translation (ACT) feature with parallel data.

  • Leveraging the Amazon Translate service, the AMTS pipeline provides fluent translations. Informal qualitative assessments suggest that the translated texts read naturally and are mostly grammatically correct.
  • In general, the ACT feature with parallel data improves translation quality in the AMTS sub-pipeline. We show that using the ACT feature leads to better performance than using the traditional Amazon Translate real-time translation service.
  • The more granular the parallel data pairs are, the better the translation performance. We recommend constructing the parallel data as pairs of sentences, rather than pairs of paragraphs.

We are working on further improving the AMTS framework to improve translation quality for other languages. Your feedback is always welcome.

Research areas

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Amazon’s Middle Mile Science group is looking for an Applied Scientist to build machine learning and optimization models to support pricing and revenue management of its external freight business. This includes the development of novel forecasting and dynamic pricing models, as well as the application of causal inference and artificial intelligence techniques, to improve marketplace services and execution for our customers. The Middle Mile Science group develops optimization and machine learning systems that power Amazon's freight transportation network, from network design and pricing to real-time load planning and capacity utilization. The scale of Amazon's fulfillment operations requires robust transportation networks that minimize cost while meeting all customer deadlines. Real-time execution depends on state-of-the-art optimization and artificial intelligence to coordinate thousands of operators and drivers. This includes shipper-facing and carrier-facing marketplace algorithms as well as network planning and optimization tools. Amazon often finds that existing techniques do not match our unique business needs,driving the innovation of new approaches and algorithms. As an Applied Scientist responsible for middle mile transportation, you will be working closely with different teams including business leaders and engineers to design and build scalable products operating across multiple transportation modes. You will create experiments and prototype implementations of new learning algorithms and prediction techniques. You will have exposure to top level leadership to present findings of your research. You will also work closely with other scientists and engineers to implement your models within our production system. You will implement solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility, and make decisions that affect the way we build and integrate algorithms across our product portfolio. About the team Our Middle Mile Marketplace Science team builds the algorithms for Amazon’s rapidly growing freight marketplace. Amazon contracts with 3P shippers and a network of independent carriers, using a mix of contract structures with varying service and risk profiles. Our work focuses on mechanisms and learning algorithms to optimize pricing and matching in this complex marketplace, and continually improve the experience for carriers and shippers. This is an area with many challenging problems and a huge business impact for Amazon!
US, CA, Pasadena
The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire a Fabrication R&D Scientist with experience in semiconductor process development who will aid in Amazon’s effort to bring cloud quantum computing services to its worldwide customer base. You will join a multi-disciplinary team of scientists, and hardware and software engineers working at the forefront of quantum computing. Through your work inside and outside of the cleanroom environment in the fabrication research and development group, you will solve problems related to developing next-generation quantum processors. Key job responsibilities Candidates must have a demonstrated background in sound scientific and engineering principles, and must have excellent data analysis, bias for action, problem solving, and communication skills, and be highly motivated and curious to research and learn new technical topics as needed. As a Fab R&D scientist you will be expected to work on new ideas and stay abreast of novel approaches in fabricating and packaging superconducting quantum processors. Working effectively within a team environment is critical. A day in the life The candidate will develop novel technologies using micro-/nano-fabrication techniques inside the cleanroom (independently or in collaboration with other scientists and engineers) for next-generation quantum computing. Outside the cleanroom, the candidate will plan experiments, analyze data, and conceive future innovations. About the team Candidates must have a demonstrated background in sound scientific and engineering principles, and must have excellent data analysis, bias for action, problem solving, and communication skills, and be highly motivated and curious to research and learn new technical topics as needed. As a Fab R&D scientist you will be expected to work on new ideas and stay abreast of novel approaches in fabricating and packaging superconducting quantum processors. Working effectively within a team environment is critical. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility. Key job responsibilities Responsibilities include developing and optimizing processes to fabricate high-coherence superconducting qubits; developing advanced 3DI interconnect and routing technologies for integrating superconducting quantum technologies; analyzing inline metrology and electrical test data; developing and maintaining integration documentation, design rules, and standard operating procedures; interacting with project leads to provide feedback that continuously improves different processes; staying updated with the latest advancements and industry trends in process integration and apply knowledge to improve processes and drive innovation providing technical guidance and support to junior colleagues, fostering a collaborative and knowledge-sharing work environment.
US, NY, New York
Sponsored Products and Brands at Amazon Ads is reimagining the advertising landscape through industry-leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of reinventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle, from ad creation and optimization to performance analysis and customer insights. We deliver billions of ad impressions and millions of clicks daily, and are breaking fresh ground to improve both the shopper and advertiser experience. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. The General Shopping Intelligence (GSI) team is a highly motivated, collaborative, and fun-loving group with a strong entrepreneurial spirit and bias for action. We provide advanced real-time machine learning services that connect shoppers with the right ads across all platforms and surfaces worldwide. Through deep understanding of both shoppers and products, we help shoppers discover new products they love, enable advertisers to reach their customers most efficiently, and help Amazon continuously innovate on behalf of all customers. We are seeking a motivated Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, generative AI and high-scale machine learning systems. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and Generative AI solutions to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new generative AI modeling to optimize all aspects of Sponsored Products and Brands business About the team We are pioneers in applying advanced machine learning and generative AI algorithms in Sponsored Products and Brands business. We empower every customer with a customized discovery experiences from back-end optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel understood and shop efficiently on and off Amazon.
US, WA, Seattle
Amazon Leo is a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. We are looking for an Applied Scientist to be a founding scientist on the Engineering and R\&D team within Leo Infrastructure and IP Security. The team defends the manufacturing lines, launch sites, and global ground infrastructure behind the constellation from the most sophisticated threat actors on the planet. These requirements create open scientific problems at the intersection of agentic AI, real-time stream processing, graph-based reasoning, and behavioral analytics. You will build the science behind a neurosymbolic reasoning platform and the models that detect the behavior of sophisticated threat actors. This is an R\&D role with a production mandate, where you define the problem rather than solve a pre-scoped one, and every model, detection, and agent workflow you build becomes the system Leo's security teams use to protect the constellation. #### Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Design and implement scalable, production-grade neurosymbolic systems that integrate symbolic reasoning over graph-based knowledge representations with LLM agents to deliver reliable, verifiable security outcomes. - Design and run reinforcement learning and fine-tuning pipelines (GRPO, PPO, DPO) to optimize language models for security reasoning, triage, and detection-authoring tasks. - Build behavioral and statistical models that detect threat actor behavior, and design the evaluation frameworks that measure model performance against that behavior before trusting a model in production. - Design and build multi-agent systems that autonomously triage, enrich, and contain security events, including the constrained reasoning, safety guardrails, and validation mechanisms that make automated decisions trustworthy at scale. - Own the end-to-end science lifecycle, from research and experimentation through production deployment, defining the metrics that measure system performance and real-world security impact. - Advance the state of the art through publications at top-tier venues, patents, or open-source contributions, and shape the scientific agenda and research culture from day one. A day in the life You will move between research and production in the same week: framing an ambiguous security problem as a scientific question, prototyping an approach, and partnering with software engineers to ship it as a capability the platform runs continuously. Security engineers on your team translate threat intelligence into the adversary behaviors that matter; you build the models that detect those behaviors and evaluate model performance against them. You will obsess over the two latencies that define the platforms, the time from event to detection and the time from detection to containment action, and design agents and detections that drive both down. You will backtest candidate detections against retained telemetry, review evaluation results before a model or agent capability graduates to automated execution, and deliver scientific artifacts that ship. About the team Leo Infrastructure and IP Security protects the people, facilities, hardware, and supply chain behind a global satellite constellation. The Engineering and R\&D team within this organization builds the platforms and tooling the security pillar teams operate on, moving security operations from manual triage to correlation-based detection, automated response, and agentic AI. The team is composed of applied scientists, software engineers, and security engineers working across physical and digital security domains. #### Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. #### Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. #### Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
US, WA, Seattle
Ever wonder how you can keep the world’s largest selection also the world’s safest and legally compliant selection? Then come join a team with the charter to monitor and classify the billions of items in the Amazon catalog to ensure compliance with various legal regulations. The Classification and Policy Platform team is looking for Sr. Applied Scientists to build technology to automatically monitor the billions of products on the Amazon platform. The software and processes built by this team are a critical component of building a catalog that our customers trust. You will have an opportunity to work with cutting edge machine learning algorithms on large datasets. You will need to build Amazon scale applications running on Amazon Cloud that both leverage and create new technologies to process large volumes of data that derive patterns and conclusions from the data. We are looking for highly motivated applied scientists and engineers interested in delivering the next level of innovation to product search for Amazon. As an Applied Scientist on the CPP team, you will be responsible for working across backend, client, business development, and data engineering teams to coordinate deep-dives, inform roadmaps, visualize metrics, and create predictive models to determine how we can best serve our customers. Responsibilities include: - Designing and implementing new features and machine learned models, including the application of state-of-art deep learning to solve search matching and ranking problems, including filtering, new content indexing, and apply document understanding - Conducting and coordinating process development leading to improved and streamlined processes for model development. Strong customer focus is essential - Working closely with Product Managers to expand depth of our product insights with data, create a variety of experiments, and determine the highest-impact projects to include in planning roadmaps - Providing technical and scientific guidance to your team members - Communicating effectively with senior management as well as with colleagues from science, engineering, and business backgrounds - Being a cultural leader that ensures teams are collecting, understanding, and using data to inform every decision that impacts our customers The successful candidate will have an established background in developing customer-facing experiences, a strong technical ability, a start-up mentality, excellent project management skills, and great communication skills. Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information.