Automated reasoning at Amazon: A conversation

To mark the occasion of the eighth Federated Logic Conference (FloC), Amazon’s Byron Cook, Daniel Kröning, and Marijn Heule discussed automated reasoning’s prospects.

The Federated Logic Conference (FLoC) is a superconference that, like the Olympics, happens every four years. FLoC draws together 12 distinct conferences on logic-related topics, most of which meet annually. The individual conferences have their own invited speakers, but FLoC as a whole has several plenary speakers as well.

At the last FLoC, in 2018, one of those plenary speakers was Byron Cook, who leads Amazon’s automated-reasoning group, and he was introduced by Daniel Kröning, then a professor of computer science at the University of Oxford

Byron Cook's keynote at FLoC 2018
With introduction by Daniel Kröning.

“What makes me so proud that Byron is here,” Kröning said, is “he’s now at Amazon, and he’s going to run the next Bell Labs, he’s going to run the next Microsoft Research, from within Amazon. My prediction is that — not 10 years but 16 years; remember, it’s multiples of four — 16 years from now you’ll be at a FLoC, and you’ll hear these stories about the great thing that Byron Cook built up at Amazon Web Services. And we’ll speak about it in the same tone as we’re now talking about Bell Labs and Microsoft Research.”

In the audience at the talk was Marijn Heule, a highly cited automated-reasoning researcher who was then at the University of Texas.

“I hadn't met Marijn, though I had heard about him from a couple other people and thought I should talk to him,” Cook says. “And then Marijn found me at the banquet after the talk and was like, ‘I want a job.’”

AR scientists.png
L to R: Amazon vice president and distinguished scientist Byron Cook; Amazon Scholar Marijn Heule; Amazon senior principal scientist Daniel Kröning.

Heule is now an Amazon Scholar who divides his time between Amazon and his new appointment at Carnegie Mellon University. Kröning, too, has joined Amazon as a senior principal scientist, working closely with Cook’s group.

As 2022’s FLoC approached, Cook, Kröning, and Heule took some time to talk with Amazon Science about the current state of automated-reasoning research and its implications for Amazon customers.

Related content
Meet Amazon Science’s newest research area.

Amazon Science: The conference name has the word “logic” in it. Does FLoC deal with other aspects of logic, or is logic coextensive with automated reasoning now?

Byron Cook: It’s about the intersection of logic and computer science. Automated reasoning is one dimension of that intersection.

Daniel Kröning: Traditionally, FLoC is split into two halves, with the first half more theoretical and the second half more applied.

Cook: One of the things about automated reasoning is you're on the bleeding edge of what is even computable. We're often working on intractable or undecidable problems. So people automating reasoning are really paying attention to both the applied and the theoretical.

AS: I know Marijn is concentrating on SAT solvers, and SAT is an intractable problem, right? It’s NP-complete?

Marijn Heule: Yes, but you can also use these techniques to solve problems that go beyond NP. For example, solvers for SAT modulo theories, called SMT. I even have a project with one student trying to solve the famous Collatz conjecture with these tools.

Collatz-27.png
The Collatz conjecture posits that any integer will be transformed into the integer 1 through iterative application of two operations: n/2 and 3n+1. This figure shows a "Collatz cascade" of possible transitions from 27 to 1 using a set of seven symbols, which can be interpreted as simple calculations, and 11 rules for transforming those symbols into symbols consistent with the Collatz operations. At top right are the symbol rewrite rules; at bottom left is a blowup of part of the cascade, illustrating sequences of rewrites that yield the number 425 and its transformation through Collatz operations.

Kröning: SAT is now the inexpensive, easy-to-solve workhorse for really hard problems. People still have it in their heads that SAT equals NP hard, therefore difficult to solve or impossible to solve. But for us, it's the lowest entry point. On top of SAT, we build algorithms for solving problems that are way harder.

Cook: One of the tricks of the trade is abstraction, where you take a problem that's much, much bigger but represent it with something smaller, where classes of questions you might ask about the smaller problem imply that the answer also holds for the bigger problem. We also have techniques for refining the abstractions on demand when the abstraction is losing too much information to answer the question. Often we can represent these abstractions in tools for SAT.

Related content
Distributing proof search, reasoning about distributed systems, and automating regulatory compliance are just three fruitful research areas.

Marijn’s work on the Collatz conjecture is a great example of this. He has done this amazing reduction of Collatz to a series of SAT questions, and he's tantalizingly close to solving it because he's got one decidable problem to go — and he's the world expert on solving those problems. [Laughs]

Heule: Tantalizingly close but also so far away, right? Because this problem might not be solvable even with a million cores.

Cook: But it's still decidable. And one of the thresholds is that NP, PSpace, all these things, they're actually decidable. There are questions that are undecidable — and we work on those, too. When a problem is undecidable, it means that your tool will sometimes fail to find an answer, and that's just fundamental: there are no extra computers you could use ever to solve that. The halting problem is a great example of that.

Heule: For these kinds of problems, you're asking the question “Is there a termination argument of this kind of shape?” And if there is one, you have your termination argument. If there is no termination argument of that shape, there could be one of another shape. So if the answer is SAT [satisfiable], then you're happy because you’ve solved the problem. If the answer is no, you try something else.

Cook: It's really, really exciting. In Amazon, we're building these increasingly powerful SAT solvers, using the power of the cloud and distributed systems. So there's no better place for Marijn to be than at Amazon.

Related content
ICSE paper presents techniques piloted by Amazon Web Services’ Automated Reasoning team.

AS: Daniel, could we talk a little bit about your research?

Kröning: What I'm looking at right now is reasoning about the cloud infrastructure that performs remote management of EC2 instances — how to secure that in a way that is provable. You also want to do that in a way that is economical.

Cook: One of the things that Daniel's focusing on is agents. We have pieces of software that run on other machines, like EC2 instances, agents for telemetry or for control, and you give them power to take action on your behalf on your machine. But you want to make sure that an adversary doesn't trick those agents into doing bad things.

Correct software

AS: I know that, commercially, formal methods have been used in hardware design and transportation systems for some time. But it seems that they’re really starting to make inroads in software development, too.

The storage team is able to write code that otherwise they might not want to deploy because they wouldn't be as confident about it, and they're deploying four times as fast. It was an investment in agility that's really paid off.
Byron Cook

Cook: The thing we've seen is it's really by need. The storage team, for example, is able to be much more agile and be much more aggressive in the programs that they write because of the formal methods. They're able to write code that otherwise they might not want to deploy because they wouldn't be as confident about it, and they're deploying four times as fast. It was an investment in agility that's really paid off.

Kröning: There are actually a good number of stories wherein engineering teams didn't dare to roll out a particular feature or design revision or design variant that offers clear benefits — like being faster, using less power — because they just couldn't gain the confidence that it's actually right under all circumstances.

Heule: The interesting thing is that you even see this now in tools. Now we have produced proofs from the tools, and people start implementing features that they wouldn't dare have in the past because they were not clear that they were correct. So the solvers get faster and more complex because we now can check the results from the tools and to have confidence in their correctness.

Related content
SOSP paper describes lightweight formal methods for validating new S3 data storage service.

Cook: Yeah, I wanted to double down on that point. There’s a distinction in automated reasoning between finding a proof and checking your proof, and the checking is actually relatively easy. It's an accounting thing. Whereas finding the proof is an incredibly creative activity, and the algorithms that find proofs are mind-blowing. But how do you know that the tool that found the proof is correct? Well, you produce an auditable artifact that you can check with the easy tool.

SAT in the cloud

AS: What are you all most excited about at this year’s FLoC?

Cook: The SAT conference is at FLoC, and there will be the SAT competition results, and one of the things I'm really excited about is the cloud track. Automated reasoning has really moved into the cloud, and the past couple years running the cloud track has really blown the doors off what's possible. I'm expecting that that will be true again this year.

SAT results.png
The results of the top-performing cloud-based, parallel, and sequential SAT solvers in this year's SAT competition, whose results were presented at FLoC. The curves show the number of problems (y-axis) in the SAT competition's anniversary problem set — which aggregates all 5,355 problems presented in the competition's 20-year history — that a given solver could solve in the allotted time (x-axis).

Heule: This is the first year that Amazon is running both the parallel track and the cloud track, and the cloud track was only possible because of Amazon. Before that, there was no way we had the resources to run a cloud track. In the cloud track, every solver-benchmark combination is run on 1,600 cores. And this year is extra special because it's 20 years of SAT, and we have a single anniversary track and all the competitions that were run in the past are in there. That is 5,355 problems, and all the solvers are running on this.

Cook: Wow.

Heule: I'm also excited to see the results. We have seen in the last year and the year before that the cloud solver can, say, solve in 100 seconds as much as the sequential solvers can do in 5,000 seconds. The user doesn't have to wait for four hours but just for four minutes

Cook: And that raises all boats because, as we mentioned earlier, everything is reduced to SAT. If the SAT solvers go from one hour to one minute, that's really game changing. That means a whole other set of things you can do.

What has been clear for a while but continues to be true is there's some sort of Moore's-law thing happening with SAT. You fix the same hardware, the same benchmarks, and then run all the tools from the past 20 years, and you see every year they're getting dramatically better. What's also really amazing is that in many ways the tools are getting simpler.

LH: Are the simplicity and efficiency two sides of the same coin? Understanding the problems better helps you find a simpler solution, which is more efficient?

Cook: Yeah, but it’s also the point that Marijn made that because the tools produce auditable proofs that you can check independently, you can do aggressive things that we were scared to do before. Often, aggressive is much simpler.

Related content
Automated-reasoning method enables the calculation of tight bounds on the use of resources — such as computation or memory — that results from code changes.

Heule: It's also the case that we now understand there are different kinds of problems, and they need different kinds of heuristics. Solvers are combining different heuristics and have phases: “Let's first try this. Let's also try that.” And the code involved in changing the heuristics is very small. It's just changing a couple of parameters. But if you notice, okay, this set of heuristics works well for this problem, then you kind of focus more on that.

Cook: One of the things a SAT solver does is make decisions fast. It just makes a bunch of choices, and those choices won't work out, and then it spends some time to learn lessons why. And then it has a very efficient internal database for managing what has been learned, what not to do in the future. And that prunes the search space a lot.

One of the really exciting things that's happening in the cloud is that you have, say, 1,000 SAT solvers all running on the same problem, and they're learning different things and can share that information amongst them. So by adding 5,000 more solvers, if you can make the communication and the lookup efficient between them, you're really off to the races.

The other thing that's quite neat about that is the point that Marijn is making: it's becoming increasingly clear that there are these fundamental building blocks, and for different kinds of problems, you would want to use one kind of Lego brick versus a different kind of Lego brick. And the cloud allows you to run them all but then to share the information between them.

Iterated SAT solver.png
In "Migrating solver state", Heule and his colleagues show that passing modified versions of a problem between different solvers can accelerate convergence on a solution.

Heule: We have an Amazon paper at FLoC with some very cool ideas. If you run things in the cloud, you sometimes have a limited time window where you have to solve them, and otherwise it stops. You started with a certain problem, the solver did some modifications, and now we have a different problem. Initially we just tested, Okay, can we stop the solver and then store the modified problem somewhere and continue later, in case we need more time than we allocated initially? And then we can continue solving it.

But the interesting thing is that if you give the modified problem to another solver, and you give it, say, a couple of minutes, and then it stores the modified problem, and you give it to another solver, it actually really speeds things up. It turns out to solve the most instances from everything that we tried.

AS: Do you do that in a principled way, or do you just pick a new solver randomly?

Related content
In a pilot study, an automated code checker found about 100 possible errors, 80% of which turned out to require correction.

Heule: The thing that turned out to work really well is to take two top-tier solvers and just Ping-Pong the problem among them. This functionality of storing and continuing search requires some work, so that implementing it in, say, a dozen solvers would require quite some work. But it would be a very interesting experiment.

AS: I’m sure our readers would love to know the result of that experiment!

Well, thank you all very much for your time. Does anyone have any last thoughts?

Cook: I think I speak for the thousands of others who are attending FLoC: we are ready to having our minds blown, just as we did in 2018. Many of the tools and theories presented by our scientific colleagues at this year’s FLoC will challenge our current assumptions or spark that next big insight in our brains. We will also get to catch up with old friends that we’ve known for around 20 years and meet new ones. I’m particularly excited to meet the new generation of scientists who have entered the field, to see the world afresh through their eyes. This is such an amazing time to be in the field of automated reasoning.

Research areas

Related content

US, WA, Redmond
Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. We are looking for an experienced Data Scientist to help architect state-of-the-art test infrastructure and lead the development of data models and analysis tools to represent the ground truth about satellite test results in order to facilitate important business decisions. Our team is responsible for core infrastructure and tools that will serve as the backbone of automated satellite testing operations to enable rapid scaling of manufacturing processes. Key job responsibilities * Work with engineering, software and manufacturing teams to understand drivers, impacts, and key influences on satellite performance * Lead the design, build and implementation of production models and make decisions in real time for satellite test results * Drive actions at scale to optimize test methodology and drive increases to satellite reliability * Analysis and modeling of satellite telemetry from test results in lab and on-orbit * Develop models and data pipelines for satellite telemetry * Create and manage datasets for continued pre-training and supervised fine-tuning of LLMs * Develop scalable visualizations for analysis of satellite performance A day in the life As Amazon Leo Data Scientist you will own the architecture definition and development of data analysis tools to to aid engineering and production teams in deciding flight-worthiness of each Amazon Leo satellite and historical traceability tools to enable simplified discovery and interpretation of past test data. You will work with multiple engineering, software and manufacturing teams across ground and space systems, to specify requirements, define data collection, interpretation strategies, data pipelines and implement data analysis and reporting tools for Integrated Vehicle tests. Your focus will be in optimizing the analysis of test results to enable Amazon Leo production plans. About the team The Automated Vehicle Testing Team is a mix of scientists and software engineers responsible for data infrastructure, tools, and research that serve as the backbone of automated satellite testing operations to enable rapid scaling of manufacturing processes.
CN, 31, Shanghai
Worldwide Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces and supporting local Sellers' success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Worldwide Global Selling Analytics, Intelligence, and Technology (WWGS-AIT) team serves as the research, automation, and insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, and artificial intelligence tools. The WWGS-AIT team is positioned to establish AI-ready foundational capabilities across the WWGS organization while maintaining excellence in business insight generation, and self-service BI/AI application development. WWGS-AIT is looking for a Data Scientist to design and build seller-facing AI agents that turn our AI-ready data foundation into intelligent, conversational experiences for Amazon's global sellers. You will own the intelligence layer of these agents end-to-end, from modeling and retrieval to evaluation and launch, working alongside applied scientists, data engineers, and the Seller Assistant platform team to put trustworthy AI directly into sellers' hands. Key job responsibilities - Design, build, and iterate seller-facing AI agents (LLM-powered) that help Chinese sellers grow globally, reasoning over WWGS-AIT's AI-ready data foundation and knowledge base. - Develop the intelligence layer of agents: retrieval-augmented generation (RAG) over our knowledge management system, tool-use / function-calling orchestration, prompt engineering, and model fine-tuning or adaptation where needed. - Ground agent responses in standardized metrics and unified seller profiles to guarantee consistency and accuracy across agents; design and enforce guardrails that prevent hallucination and protect sensitive, compliance-restricted data. - Build rigorous evaluation frameworks (golden datasets, offline evaluation, and online experimentation) to measure and continuously improve agent quality, safety, and seller impact. - Develop seller-intelligence models (segmentation, entity resolution / One-ID, ranking and recommendation) that power personalized agent experiences. - Partner with WWGS Tech and the Seller Assistant platform team to productionize agents and tools (e.g., via MCP), defining the model and intelligence contract while engineering operates the runtime. - Collaborate with business, product, and cross-functional partners to translate seller pain points into agent capabilities and measurable business outcomes. - Stay current with advances in GenAI and agentic systems, and bring applied research into production.
US, WA, Redmond
At Amazon, we’re inventing on behalf of customers, and with Amazon Leo, we’re redefining what global connectivity looks like. Our mission is to deliver fast, affordable broadband to unserved and underserved communities around the world through a constellation of low Earth orbit (LEO) satellites. Every system we build helps connect people to education, healthcare, opportunity, and each other. As a Data Scientist, you will be responsible for developing advanced analytics and machine learning solutions for user terminals. You will develop predictive models to proactively identify possible user terminal failures in the field. You will work in a collaborative environment with a multi-disciplinary team, including constellation, RF, antenna, silicon, algorithm, and software engineers. Key job responsibilities As a Data Scientist, you will develop analytic tools for a team developing current and future user terminals. Your responsibilities include: • Develop statistical and analytical tool to enable the regression decision from on-orbit and lab measurement of user terminals • Publish documents and create compelling visualizations and presentations to communicate insights to stakeholders • Create and manage datasets for continued pre-training and supervised fine-tuning of LLMs • Develop scalable visualizations for analysis of user terminal performance • Work closely with constellation, RF, antenna, silicon, algorithm, and software engineers to root-cause the failures using data as the primary tool • Drive consensus on metrics and analysis approaches to support product development strategy Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life As a Data Scientist in the LEO Customer Terminal Team, you will work daily with satellite constellation, algorithm, RF, antenna, silicon, hardware, and software teams in a collaborative environment. Your focus will be using data as an intelligence source to enable design decisions for the team. About the team The LEO Customer Terminal team is responsible for developing both outdoor and indoor devices that enable customers to access internet service via the LEO satellite network. We own the entire process from early prototypes through mass production, including requirements documentation, architecture definition, hardware development, algorithm development, and all integration and verification testing.
US, WA, Seattle
Amazon Web Services (AWS) is looking for a sr. Manager, Applied to join the Quick Science team. Quick is AWS’s enterprise generative AI assistant that helps users answer questions, summarize documents, generate content, take actions, and automate workflows using information across enterprise systems. As a key member of this team, you will lead research and development efforts in generative AI and Agentic AI to enable intelligent agents that perform complex reasoning, automate multi-step workflows, and make enterprise users significantly more productive. Key job responsibilities You’ll work on building and optimizing multi-modal foundation models, training and fine-tuning state-of-the-art LLMs, and architecting systems that scale efficiently across domains. This role blends science leadership, development of applied scientists, innovation, and deep collaboration with engineering teams to bring research into production.
US, NY, New York
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Research Scientist II Job Location: New York, New York Job Number: AMZ9898222 Position Responsibilities: Interact with various software and business groups to develop an understanding of their business requirements and operational processes. Utilize acquired knowledge and business judgment to build scalable machine learning systems, optimization models and operational tools to improve the bottom line. Build quantitative mathematical models to represent a wide range of supply chain, transportation and logistics systems. Implement these models and tools using modeling languages and engineering code in software languages such as Python, C++, or JAVA. Gather required data for analysis and mathematical model building by writing ad-hoc scripts and database queries. Perform quantitative, economic, and numerical performance analyses of these systems under uncertainty using statistical and optimization tools. Create computer simulations to support operational decision-making. Identify areas with potential for improvement and work with internal teams to generate requirements to realize improvements. Design optimal or near optimal solution methodologies to be used by in-house decision support tools and software. Create software prototypes to verify and validate the devised solutions methodologies. Integrate prototypes into production systems using standard software development tools and methodologies. Position Requirements: Master's degree or foreign equivalent degree in Operations Research, Computer Science, Engineering, Mathematics, or a related field and one year of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Operations Research, Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of research or work experience in the following skill(s): (1) programming with a major programming language including Java, C++, C#, C, or Python; and (2) formulating and solving both discrete and continuous optimization problems. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $158,440/year to $212,800/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000
IN, TN, Chennai
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities Key job responsibilities 1. Research the problem domain and come up with various approaches to solve the problem. 2. Be willing to experiment quickly and fail fast. 3. Collaborate with engineers to come up with the right end to end solution to the business problems. 4. Ideate on future roadmap for science in CMT 5. Be willing to roll up your sleeves and learn core topics outside applied science, for example ML engineering A day in the life A typical day might involve (a) working on ideas for improving models around product similarity or price recommendations, (b) working closely with other scientists and our ML engineers to ensure that the best models are in production, (c) writing good maintainable code that can be reused and reproduced, (d) sharing your work across CMT and beyond via technical writings and presentations
US, CA, Santa Clara
Join the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models. We are seeking an exceptional Senior Applied Scientist to help develop innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases. Key job responsibilities • Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data. • Solve computational problems to train foundation models on vast amounts of Amazon data and infer at Amazon scale, taking advantage of latest developments in hardware and deep learning libraries. • As a foundation model developer, collaborate with multiple science and engineering teams to help build adaptations that power use cases across Amazon Last Mile deliveries, improving experience and safety of a delivery driver, an Amazon customer, and improving efficiency of Amazon delivery network. • Guide technical direction for specific research initiatives, ensuring robust performance in production environments. • Mentor fellow scientists while maintaining strong individual technical contributions. A day in the life • Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure • Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning • Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference • Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems- Drive technical discussions within the team and and key stakeholders • Conduct experiments and prototype new ideas • Mentor team members while maintaining significant hands-on contribution to technical solutions About the team The Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance. Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale.
US, NY, New York
The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About the team SPB Agent team's vision is to build a highly personalized and context-aware agentic advertiser guidance system that seamlessly integrates Large Language Models (LLMs) with sophisticated tooling, operating across all experiences. The SPB-Agent is the central agent that interfaces with advertisers across Ads Console, Selling Partner portals (Seller Central, KDP, Vendor Central), and internal Sales systems. We identify high-impact opportunities spanning from strategic product guidance to granular optimization and deliver them through personalized, scalable experiences grounded in state-of-the-art agent architectures, reasoning frameworks, sophisticated tool integration, and model customization approaches including fine-tuning, MCP, and preference optimization. This presents an exceptional opportunity to shape the future of e-commerce advertising through advanced AI technology at unprecedented scale, creating solutions that directly impact millions of advertisers.
CN, 13, Beijing
About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid. Amazon Web Services (AWS) is looking for an Applied Scientist to join the Industry Builder Team in China Mainland & Hong Kong (CMHK). The Industry Builder Team designs and builds industry assets and capabilities: reusable solution accelerators, reference architectures, prototypes, and technical building blocks that address the highest-value use cases within a target industry (e.g., games, manufacturing, automotive, retail, media & entertainment). As an Applied Scientist on this team, you are an Industry Builder who owns the AI/ML core of these industry assets. You will invent, implement, and productize generative AI and machine learning components that make our industry assets differentiated, scalable, and ready for customers to adopt. You own the AI portion of the industry asset lifecycle end to end. You do not just prototype: you build assets, take them through review so they are validated for reuse, and you are accountable for the quality, documentation, and adoption of your assets. Because the team is measured by the business impact its assets generate, building assets that are reusable, well-documented, and adopted by the field is a core part of the role. This is a builder role at the intersection of science and industry. You will partner with industry specialists, solutions architects, product teams, and partners to turn industry problems into concrete, deployable AI capabilities, then harden them into assets the field can reuse across many customers. Key job responsibilities • Own the AI/ML and generative AI components of industry assets and capabilities: research, design, implement, and productize state-of-the-art models, agents, and pipelines that power reusable industry solutions • Own the full lifecycle of your assets: build them, take them through review so they are validated for reuse, document them well, and iterate based on field and customer feedback. Keep your assets' documentation and information complete and current so they are discoverable, reusable by the field, and their business impact can be accurately tracked • Translate prioritized industry use cases into technical building blocks (solution accelerators, reference implementations, sample code, and prototypes) that the field and partners can adopt at scale. Collaborate with industry specialists to shape the industry solution roadmap, contributing the science point of view on which AI capabilities are feasible, differentiated, and high-impact • Build rapid prototypes and minimum viable solutions in real customer engagements, then generalize the learnings into reusable assets. Apply generative AI techniques (prompt engineering, RAG, agentic workflows, fine-tuning, model hosting and deployment) and classical ML where appropriate to solve never-before-solved industry problems • Create technical collateral (best-practice guides, tutorials, blog posts, sample code, workshops, and presentations) adapted to technical, business, and executive stakeholders, and evangelize assets to field teams and customers About the team The Industry Builder Team focuses on industry solution innovation. We explore potential solutions and develop them into code assets to help empower our industry customers. Most of our solutions leverage agentic AI technology and are built on top of AWS cloud service building blocks. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
US, WA, Seattle
The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through cutting-edge generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. We are looking for an Applied Scientist III to set the scientific direction for the next generation of agentic AI applications that guide Amazon advertisers. In this role you will define, lead and build the science behind agentic systems that reason, plan, and act autonomously to manage and optimize ad campaigns based on a deep understanding of the advertiser and the marketplace. You will own the agentic architecture end to end, partnering closely with product and engineering leaders to translate a long-term science vision into concrete research and engineering roadmaps. Working backwards from the needs of millions of advertisers, you will take the lead on medium-to-large, ambiguous problems where neither the problem nor the solution is well defined, and deliver customer-facing products that help advertisers create, optimize, and grow their campaigns. You will invent new methods at the product level, and drive their adoption across multiple teams. This role combines science leadership, technical depth, product focus, and business understanding: you will raise the science bar, build consensus on approach across partners, and mentor scientists and engineers while remaining deeply hands-on with the hardest technical problems. Key job responsibilities As an Applied Scientist III on this team you will: - Define the science vision for the agentic campaign management system and, with product and engineering leaders, turn it into delivery roadmaps. - Build agentic systems that autonomously manage and optimize ad campaigns — encoding auction and marketplace dynamics (bidding, budget pacing, keyword and targeting decisions) while balancing advertiser ROI, shopper experience, and marketplace health. - Define and curate the datasets and signals needed to train and evaluate these agents — advertiser and campaign data, auction and bid/budget signals, impressions, clicks, conversions, and search-term/keyword performance. - Stay deeply hands-on: write production-quality, critical-path code and build core components that take agentic systems from prototype to launch. - Own the agentic architecture — planning, tool use and integration (e.g., MCP), long-horizon reasoning (e.g., ReAct, CoT/ToT), and multi-agent orchestration — and stay deeply hands-on, writing production-quality, critical-path code from prototype to launch. - Define the evaluation and safety methodology for agent workflows and drive its adoption as the bar for reliability and trust. - Drive the team's scientific agenda, mentor scientists and engineers, and represent the team in the internal and external scientific community. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. This team within Sponsored Products and Brands is focused on guiding and supporting millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in guidance systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware agentic advertiser guidance system that leverages LLMs together with tools such as auction simulations, ML models, and optimization algorithms. This agentic framework, will operate across both chat and non-chat experiences in the ad console, scaling to natural language queries as well as autonomously manage campaigns based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular keyword recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning, MCP, and preference optimization), ensuring our systems are both scalable and adaptive.