Automated reasoning at Amazon: A conversation

To mark the occasion of the eighth Federated Logic Conference (FloC), Amazon’s Byron Cook, Daniel Kröning, and Marijn Heule discussed automated reasoning’s prospects.

The Federated Logic Conference (FLoC) is a superconference that, like the Olympics, happens every four years. FLoC draws together 12 distinct conferences on logic-related topics, most of which meet annually. The individual conferences have their own invited speakers, but FLoC as a whole has several plenary speakers as well.

At the last FLoC, in 2018, one of those plenary speakers was Byron Cook, who leads Amazon’s automated-reasoning group, and he was introduced by Daniel Kröning, then a professor of computer science at the University of Oxford

Byron Cook's keynote at FLoC 2018
With introduction by Daniel Kröning.

“What makes me so proud that Byron is here,” Kröning said, is “he’s now at Amazon, and he’s going to run the next Bell Labs, he’s going to run the next Microsoft Research, from within Amazon. My prediction is that — not 10 years but 16 years; remember, it’s multiples of four — 16 years from now you’ll be at a FLoC, and you’ll hear these stories about the great thing that Byron Cook built up at Amazon Web Services. And we’ll speak about it in the same tone as we’re now talking about Bell Labs and Microsoft Research.”

In the audience at the talk was Marijn Heule, a highly cited automated-reasoning researcher who was then at the University of Texas.

“I hadn't met Marijn, though I had heard about him from a couple other people and thought I should talk to him,” Cook says. “And then Marijn found me at the banquet after the talk and was like, ‘I want a job.’”

AR scientists.png
L to R: Amazon vice president and distinguished scientist Byron Cook; Amazon Scholar Marijn Heule; Amazon senior principal scientist Daniel Kröning.

Heule is now an Amazon Scholar who divides his time between Amazon and his new appointment at Carnegie Mellon University. Kröning, too, has joined Amazon as a senior principal scientist, working closely with Cook’s group.

As 2022’s FLoC approached, Cook, Kröning, and Heule took some time to talk with Amazon Science about the current state of automated-reasoning research and its implications for Amazon customers.

Related content
Meet Amazon Science’s newest research area.

Amazon Science: The conference name has the word “logic” in it. Does FLoC deal with other aspects of logic, or is logic coextensive with automated reasoning now?

Byron Cook: It’s about the intersection of logic and computer science. Automated reasoning is one dimension of that intersection.

Daniel Kröning: Traditionally, FLoC is split into two halves, with the first half more theoretical and the second half more applied.

Cook: One of the things about automated reasoning is you're on the bleeding edge of what is even computable. We're often working on intractable or undecidable problems. So people automating reasoning are really paying attention to both the applied and the theoretical.

AS: I know Marijn is concentrating on SAT solvers, and SAT is an intractable problem, right? It’s NP-complete?

Marijn Heule: Yes, but you can also use these techniques to solve problems that go beyond NP. For example, solvers for SAT modulo theories, called SMT. I even have a project with one student trying to solve the famous Collatz conjecture with these tools.

Collatz-27.png
The Collatz conjecture posits that any integer will be transformed into the integer 1 through iterative application of two operations: n/2 and 3n+1. This figure shows a "Collatz cascade" of possible transitions from 27 to 1 using a set of seven symbols, which can be interpreted as simple calculations, and 11 rules for transforming those symbols into symbols consistent with the Collatz operations. At top right are the symbol rewrite rules; at bottom left is a blowup of part of the cascade, illustrating sequences of rewrites that yield the number 425 and its transformation through Collatz operations.

Kröning: SAT is now the inexpensive, easy-to-solve workhorse for really hard problems. People still have it in their heads that SAT equals NP hard, therefore difficult to solve or impossible to solve. But for us, it's the lowest entry point. On top of SAT, we build algorithms for solving problems that are way harder.

Cook: One of the tricks of the trade is abstraction, where you take a problem that's much, much bigger but represent it with something smaller, where classes of questions you might ask about the smaller problem imply that the answer also holds for the bigger problem. We also have techniques for refining the abstractions on demand when the abstraction is losing too much information to answer the question. Often we can represent these abstractions in tools for SAT.

Related content
Distributing proof search, reasoning about distributed systems, and automating regulatory compliance are just three fruitful research areas.

Marijn’s work on the Collatz conjecture is a great example of this. He has done this amazing reduction of Collatz to a series of SAT questions, and he's tantalizingly close to solving it because he's got one decidable problem to go — and he's the world expert on solving those problems. [Laughs]

Heule: Tantalizingly close but also so far away, right? Because this problem might not be solvable even with a million cores.

Cook: But it's still decidable. And one of the thresholds is that NP, PSpace, all these things, they're actually decidable. There are questions that are undecidable — and we work on those, too. When a problem is undecidable, it means that your tool will sometimes fail to find an answer, and that's just fundamental: there are no extra computers you could use ever to solve that. The halting problem is a great example of that.

Heule: For these kinds of problems, you're asking the question “Is there a termination argument of this kind of shape?” And if there is one, you have your termination argument. If there is no termination argument of that shape, there could be one of another shape. So if the answer is SAT [satisfiable], then you're happy because you’ve solved the problem. If the answer is no, you try something else.

Cook: It's really, really exciting. In Amazon, we're building these increasingly powerful SAT solvers, using the power of the cloud and distributed systems. So there's no better place for Marijn to be than at Amazon.

Related content
ICSE paper presents techniques piloted by Amazon Web Services’ Automated Reasoning team.

AS: Daniel, could we talk a little bit about your research?

Kröning: What I'm looking at right now is reasoning about the cloud infrastructure that performs remote management of EC2 instances — how to secure that in a way that is provable. You also want to do that in a way that is economical.

Cook: One of the things that Daniel's focusing on is agents. We have pieces of software that run on other machines, like EC2 instances, agents for telemetry or for control, and you give them power to take action on your behalf on your machine. But you want to make sure that an adversary doesn't trick those agents into doing bad things.

Correct software

AS: I know that, commercially, formal methods have been used in hardware design and transportation systems for some time. But it seems that they’re really starting to make inroads in software development, too.

The storage team is able to write code that otherwise they might not want to deploy because they wouldn't be as confident about it, and they're deploying four times as fast. It was an investment in agility that's really paid off.
Byron Cook

Cook: The thing we've seen is it's really by need. The storage team, for example, is able to be much more agile and be much more aggressive in the programs that they write because of the formal methods. They're able to write code that otherwise they might not want to deploy because they wouldn't be as confident about it, and they're deploying four times as fast. It was an investment in agility that's really paid off.

Kröning: There are actually a good number of stories wherein engineering teams didn't dare to roll out a particular feature or design revision or design variant that offers clear benefits — like being faster, using less power — because they just couldn't gain the confidence that it's actually right under all circumstances.

Heule: The interesting thing is that you even see this now in tools. Now we have produced proofs from the tools, and people start implementing features that they wouldn't dare have in the past because they were not clear that they were correct. So the solvers get faster and more complex because we now can check the results from the tools and to have confidence in their correctness.

Related content
SOSP paper describes lightweight formal methods for validating new S3 data storage service.

Cook: Yeah, I wanted to double down on that point. There’s a distinction in automated reasoning between finding a proof and checking your proof, and the checking is actually relatively easy. It's an accounting thing. Whereas finding the proof is an incredibly creative activity, and the algorithms that find proofs are mind-blowing. But how do you know that the tool that found the proof is correct? Well, you produce an auditable artifact that you can check with the easy tool.

SAT in the cloud

AS: What are you all most excited about at this year’s FLoC?

Cook: The SAT conference is at FLoC, and there will be the SAT competition results, and one of the things I'm really excited about is the cloud track. Automated reasoning has really moved into the cloud, and the past couple years running the cloud track has really blown the doors off what's possible. I'm expecting that that will be true again this year.

SAT results.png
The results of the top-performing cloud-based, parallel, and sequential SAT solvers in this year's SAT competition, whose results were presented at FLoC. The curves show the number of problems (y-axis) in the SAT competition's anniversary problem set — which aggregates all 5,355 problems presented in the competition's 20-year history — that a given solver could solve in the allotted time (x-axis).

Heule: This is the first year that Amazon is running both the parallel track and the cloud track, and the cloud track was only possible because of Amazon. Before that, there was no way we had the resources to run a cloud track. In the cloud track, every solver-benchmark combination is run on 1,600 cores. And this year is extra special because it's 20 years of SAT, and we have a single anniversary track and all the competitions that were run in the past are in there. That is 5,355 problems, and all the solvers are running on this.

Cook: Wow.

Heule: I'm also excited to see the results. We have seen in the last year and the year before that the cloud solver can, say, solve in 100 seconds as much as the sequential solvers can do in 5,000 seconds. The user doesn't have to wait for four hours but just for four minutes

Cook: And that raises all boats because, as we mentioned earlier, everything is reduced to SAT. If the SAT solvers go from one hour to one minute, that's really game changing. That means a whole other set of things you can do.

What has been clear for a while but continues to be true is there's some sort of Moore's-law thing happening with SAT. You fix the same hardware, the same benchmarks, and then run all the tools from the past 20 years, and you see every year they're getting dramatically better. What's also really amazing is that in many ways the tools are getting simpler.

LH: Are the simplicity and efficiency two sides of the same coin? Understanding the problems better helps you find a simpler solution, which is more efficient?

Cook: Yeah, but it’s also the point that Marijn made that because the tools produce auditable proofs that you can check independently, you can do aggressive things that we were scared to do before. Often, aggressive is much simpler.

Related content
Automated-reasoning method enables the calculation of tight bounds on the use of resources — such as computation or memory — that results from code changes.

Heule: It's also the case that we now understand there are different kinds of problems, and they need different kinds of heuristics. Solvers are combining different heuristics and have phases: “Let's first try this. Let's also try that.” And the code involved in changing the heuristics is very small. It's just changing a couple of parameters. But if you notice, okay, this set of heuristics works well for this problem, then you kind of focus more on that.

Cook: One of the things a SAT solver does is make decisions fast. It just makes a bunch of choices, and those choices won't work out, and then it spends some time to learn lessons why. And then it has a very efficient internal database for managing what has been learned, what not to do in the future. And that prunes the search space a lot.

One of the really exciting things that's happening in the cloud is that you have, say, 1,000 SAT solvers all running on the same problem, and they're learning different things and can share that information amongst them. So by adding 5,000 more solvers, if you can make the communication and the lookup efficient between them, you're really off to the races.

The other thing that's quite neat about that is the point that Marijn is making: it's becoming increasingly clear that there are these fundamental building blocks, and for different kinds of problems, you would want to use one kind of Lego brick versus a different kind of Lego brick. And the cloud allows you to run them all but then to share the information between them.

Iterated SAT solver.png
In "Migrating solver state", Heule and his colleagues show that passing modified versions of a problem between different solvers can accelerate convergence on a solution.

Heule: We have an Amazon paper at FLoC with some very cool ideas. If you run things in the cloud, you sometimes have a limited time window where you have to solve them, and otherwise it stops. You started with a certain problem, the solver did some modifications, and now we have a different problem. Initially we just tested, Okay, can we stop the solver and then store the modified problem somewhere and continue later, in case we need more time than we allocated initially? And then we can continue solving it.

But the interesting thing is that if you give the modified problem to another solver, and you give it, say, a couple of minutes, and then it stores the modified problem, and you give it to another solver, it actually really speeds things up. It turns out to solve the most instances from everything that we tried.

AS: Do you do that in a principled way, or do you just pick a new solver randomly?

Related content
In a pilot study, an automated code checker found about 100 possible errors, 80% of which turned out to require correction.

Heule: The thing that turned out to work really well is to take two top-tier solvers and just Ping-Pong the problem among them. This functionality of storing and continuing search requires some work, so that implementing it in, say, a dozen solvers would require quite some work. But it would be a very interesting experiment.

AS: I’m sure our readers would love to know the result of that experiment!

Well, thank you all very much for your time. Does anyone have any last thoughts?

Cook: I think I speak for the thousands of others who are attending FLoC: we are ready to having our minds blown, just as we did in 2018. Many of the tools and theories presented by our scientific colleagues at this year’s FLoC will challenge our current assumptions or spark that next big insight in our brains. We will also get to catch up with old friends that we’ve known for around 20 years and meet new ones. I’m particularly excited to meet the new generation of scientists who have entered the field, to see the world afresh through their eyes. This is such an amazing time to be in the field of automated reasoning.

Research areas

Related content

US, WA, Seattle
Are you a PhD interested in machine learning, natural language processing, computer vision, automated reasoning, robotics, or quantum technologies? We are looking for skilled scientists capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Key job responsibilities Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.
US, WA, Seattle
What happens when you give AI the ability to remember? Not cached responses — real structured memory that compounds over time and transfers across contexts. We're building the science behind this, and we need researchers who want to own the problem end-to-end. This is a founding role on a new team. You won't inherit models or maintain someone else's pipeline. You'll define the research direction, run experiments at scale, and ship what works directly to production. Key job responsibilities As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for knowledge acquisition and retrieval. You will adopt or invent new machine learning and analytical techniques in the realm of information retrieval, knowledge representation, and large language models. Specific responsibilities include: 1. Design and implement novel approaches to knowledge extraction from heterogeneous, unstructured data sources at organizational scale. 2. Build retrieval systems that match intent to relevant knowledge across domains — solving the "right memory at the right time" problem. 3. Own the quality of memory generation: what to capture, how to structure it, when to surface it, and when to let it decay. 4. Run large-scale experiments using Amazon's compute infrastructure and massive real-world datasets. 5. Develop evaluation frameworks for a system where "quality" means something new — right knowledge, right context, right confidence level. 6. Collaborate with engineers to move from research prototype to production system in weeks, not quarters. 7. Invent new approaches to temporal knowledge management — how memories age, conflict, and compound over time. 8. Publish and patent novel approaches to knowledge acquisition and retrieval at top-tier venues. A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, execute experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the organization. You get to influence stakeholders with clear communication skills. You innovate on behalf of the customer and strategically build features. You will mentor junior members and help them grow. About the team We're a new team within Personalization, focused on a different kind of recommendation: not "what product should this customer see" but "what knowledge should this AI use right now." Same scale, same rigor, entirely new problem space. The science is at the intersection of information retrieval, knowledge representation, and LLM reasoning — and the right approach hasn't been established yet. The team values innovation and offers a safe place to try, fail, and learn while fostering a culture of continuous improvement. Everyone is a leader and owner for everything we do as a team. We offer creative space with an entrepreneurial work environment focusing on customer obsession.
US, WA, Seattle
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product relevant information at unprecedented scale with Frontier Models and Agents. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity ranging from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Enriching product information requires sophisticated models that reason across text, images, and structured data, all while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Catalog System Services Science team is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities - Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval. In essence, translating ambiguous business challenges into tractable scientific frameworks - Design and implement leading models leveraging frontier models, and agentic architectures to enrich catalog information at billion-product scale - Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions - Own end-to-end ML pipelines from research ideation to production deployment, processing petabytes of multimodal data with rigorous evaluation frameworks - Represent the team in the broader science community - publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
IN, HR, Gurugram
Building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. Key job responsibilities 1. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 2. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. 3. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 4 Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 5. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
US, CA, Sunnyvale
We are looking for a Senior Applied Scientist to help drive the research and development of real-time multimodal conversational AI. You will contribute across two focus areas: advancing foundation models for speech and audio, and building the post-training systems (reward modeling, reinforcement learning) that shape natural, human-like conversational behavior. You will own a significant research area and contribute across the full model lifecycle — from pre-training and architecture design through post-training alignment and real-time deployment. You will work at the frontier of what’s possible in conversational AI, with the compute, data, and runway to pursue problems that few teams in the world have the resources to tackle. As a Senior Scientist, you will drive the technical execution of your research area, contribute to the team’s roadmap, and work closely with inference engineers to ensure your models are designed for real-time production deployment. Key job responsibilities What You’ll Do Foundation Model Scaling - Help build and train large-scale multimodal foundation models for real-time speech and audio generation, from architecture design through production-scale training - Advance the scaling and efficiency of conversational models, including the relationship between data, model size, and real-time performance - Design model architectures informed by hardware constraints and inference requirements, working with inference engineers to ensure models are servable from inception - Develop training methodologies for multimodal models that jointly process and generate speech, language, and audio in real-time streaming contexts - Contribute to the state of the art on efficient architectures and training methods for conversational AI at scale Post-Training & Reinforcement Learning - Design and build reward models and reward functions for speech systems — capturing naturalness, fluency, conversational quality, and real-time responsiveness - Develop and apply reinforcement learning methods to shape conversational behavior — teaching models natural timing, responsiveness, and fluid interaction - Build parts of the post-training pipeline from SFT through RL alignment, optimized for real-time multimodal outputs rather than text-only generation - Design evaluation frameworks that capture the quality dimensions unique to real-time conversation (latency sensitivity, audio quality, prosody, interaction naturalness) Real-Time Perception & Generation - Advance the team’s capabilities in real-time perception — the ability of the model to process incoming audio/speech while simultaneously generating responses - Develop techniques for natural interactive systems where the model handles concurrent input and output with human-like timing - Work at the intersection of model architecture and production constraints to ensure multimodal capabilities function within hard real-time latency budgets
US, NY, New York
Are you excited about applying machine learning and statistical modeling to real-world systems that serve millions of customers? Amazon Connect is a cloud-based contact center service that helps businesses deliver personal, efficient customer experiences. Our team of scientists and engineers builds the AI and ML capabilities that power contact center operations and optimization. We are looking for a Senior Applied Scientist to tackle scientifically complex challenges in areas such as stochastic modeling, queueing theory, anomaly detection, and optimization. In this role, you will design and deploy novel ML models and algorithms that directly improve how businesses interact with their customers. You will work at the intersection of research and production, turning ambiguous problems into scalable solutions that shape the future of cloud-based customer service. Key job responsibilities - Design and deploy novel machine learning models and algorithms to solve complex problems in contact center operations, including forecasting, routing optimization, and anomaly detection. - Lead the scientific agenda for your team by identifying new research opportunities, proposing initiatives, and driving them from concept through production deployment. - Collaborate with engineering teams to architect and implement scalable ML systems, personally contributing significant portions of the critical scientific components. - Mentor fellow scientists and engineers through code reviews, design discussions, and scientific guidance, raising the overall technical bar of the team. - Evaluate and advance the team's ML methodology by benchmarking against current academic and industry research, and by publishing findings internally and externally when appropriate. A day in the life You might start your morning reviewing experiment results from a new forecasting model, then join a design session with engineers to discuss how to integrate it into the production pipeline. After lunch, you could be whiteboarding a novel approach to a queueing optimization problem with a fellow scientist, followed by a code review for a teammate. You will regularly present your research findings to stakeholders across the organization and contribute to the team's publication efforts. About the team Our team within Amazon Connect focuses on building intelligent, ML-driven capabilities that help businesses run their contact centers more effectively. We work closely with product, engineering, and science partners to turn research ideas into features that customers rely on every day. We value curiosity, collaboration, and scientific rigor, and we are investing in new AI capabilities that will continue to transform the customer service industry. If you want to see your research make a tangible impact at scale, this is the place to do it.
ES, B, Barcelona
How does Amazon decide which fulfillment center ships your order, which truck carries it, and how to keep promises across hundreds of millions of packages daily? How does it decide how many trucks and how much labor are required to ship orders across the network? SCOT Fulfillment Optimization (FO) owns the optimization and forecasting science behind these decisions. We are seeking Applied Scientists to join the FO Science & Tech team in Barcelona (alternatively: Luxembourg or London) with a strong academic background in optimization, machine learning, and/or time-series forecasting. • You will design and build state-of-the-art machine learning and optimization models that power Amazon's fulfillment decisions at an unprecedented scale across two core scientific pillars: • Large-Scale Optimization and Planning: Designing planning systems for order assignment and resource utilization, while balancing multi-objective cost-speed tradeoffs to enable controllers to steer millions of shipments per hour optimally. • Demand Forecasting & Predictive ML: Developing time-series forecasts for customer demand, incorporating contextual information (weather, sales, order properties), and modeling uncertainty for core planning systems. Basic qualifications • PhD in Operations Research, Applied Mathematics, Computer Science, or related field (or equivalent experience) • Strong programming skills (Python preferred; experience with optimization solvers a plus) • Research experience in one or more: • Large-scale mathematical programming (LP, MIP, decomposition methods) • Combinatorial optimization (assignment, scheduling, network flows) • Multi-objective optimization and control • Large-scale time-series forecasting (GenAI models, probabilistic forecasting, uncertainty quantification) • Causal inference (spatiotemporal causal modeling, offline policy evaluation) Preferred qualifications • Experience building optimization systems that run in production at scale • Being comfortable with ambiguity and fast iteration cycles • Publications in relevant venues Key job responsibilities Design and implement optimization and forecasting models for large-scale fulfillment problems, from order assignment to network flow control. Build research prototypes end-to-end: from problem formulation through scalable implementation to production validation. Analyse complex tradeoffs (cost, speed, capacity, accuracy) and translate findings into actionable recommendations for leadership and operations teams. Collaborate with engineers to bring science solutions into production systems serving millions of customer orders daily. A day in the life You formulate an optimization or forecasting problem on a whiteboard with teammates, then prototype it in Python with real data by the afternoon. You run experiments against production-scale datasets, iterate on the model, and present results to stakeholders who will use them to make network decisions next week. Some days you dive deep into solver performance; other days you're explaining a Pareto frontier to an operations leader. You collaborate with large engineering and product teams to bring your solutions into systems serving millions of customers. Alongside fast-turnaround prototypes, you own long-term research bets, the kind that reshape how Amazon's fulfillment network operates at scale. Your work goes live. About the team SCOT Fulfillment Optimization Science & Tech (FO SnT) is the applied research team behind Amazon's fulfillment decision-making systems. We decide how orders get assigned to warehouses, how capacity is allocated across the network, and how cost and speed tradeoffs are managed in real time, at global scale. Our models influence billions of euros in annual operational spend. They protect sites from overload during peak, reduce transportation costs and CO2 emissions, and ensure customers receive their packages when promised. Leadership relies on our science to make investment decisions worth hundreds of millions. We are practitioners of large-scale optimization: MIP formulations, decomposition methods, approximation algorithms, and parallelisation. We use machine learning where it sharpens our decisions, including forecasting, learned heuristics, and multi-armed bandits. We pick the right tool for the problem, not the fashionable one. You will work alongside Senior and Principal scientists, and collaborate with Amazon Scholars and academic partners who bring frontier research into our applied problems. We code our prototypes to be production-ready and collaborate with large engineering teams to ship systems, not papers. Above all, we have fun solving hard real-world problems at real-world speed, failing, learning, and shipping along the way.
US, NY, New York
We are seeking a Lead Applied Scientist to drive the development of next-generation manipulation and autonomy systems for robots operating in complex, real-world environments. This role is designed for an exceptional technical leader with a strong research background and a passion for translating cutting-edge ideas into working robotic systems. You will play a central role in defining the technical direction of our manipulation and autonomy stack, from problem formulation and algorithm design to system integration and real-world deployment. While this role is hands-on and deeply technical, it is also expected to evolve toward technical leadership and team building over time. Key job responsibilities - Lead research and development of manipulation and autonomy systems for robots, including planning, control, learning, and closed-loop execution - Design and implement algorithms, especially focused around autonomy and interaction with dynamic environments - Work closely with perception, motor control, hardware, and systems teams to build tightly integrated autonomy pipelines - Define evaluation methodologies, benchmarks, and simulation-to-real workflows for manipulation and autonomy - Stay deeply engaged with the research community, selectively incorporating state-of-the-art techniques into deployed systems - Mentor and guide other researchers and engineers, help set technical direction, and contribute to team growth and research culture - Lead technical projects from conception through production deployment - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, WA, Seattle
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for an Applied Scientist to join our team that is building enterprise applications leveraging machine learning, generative AI, and agentic AI to help millions of companies worldwide manage their day-to-day supply chain operations. Our mission is to accelerate our customers' businesses through intuitive, differentiated technology solutions that solve enduring supply chain challenges. We blend strategic vision with curiosity and Amazon's real-world operational experience to build opinionated, turnkey solutions that make the 'buy versus build' decision a no-brainer for our customers. As an Applied Scientist, you will design and develop machine learning models and algorithms that power intelligent supply chain applications at global scale. You will work at the intersection of research and real-world product impact, translating scientific advances into production systems that serve millions of customers. We operate like a startup within AWS, offering you the opportunity to tackle complex challenges while working with the latest technologies in deep learning, large language models, and optimization. If you are passionate about pushing the boundaries of applied science, thrive in ambiguous problem spaces, and want to shape the future of supply chain intelligence while having the backing of AWS's extensive resources, we want to hear from you. Key job responsibilities - Design, develop, and deploy machine learning models for demand forecasting, inventory optimization, anomaly detection, and supply chain decision-making. - Develop generative AI and agentic AI solutions that automate complex supply chain workflows and deliver intelligent, adaptive recommendations to customers. - Formulate real-world business problems as machine learning problems; define data requirements, model architectures, evaluation metrics, and experimentation frameworks. - Drive end-to-end applied science projects from ideation through experimentation, offline evaluation, A/B testing, and production deployment at scale. - Collaborate with engineering, product management, and business stakeholders to translate scientific capabilities into customer-facing product features, and mentor other scientists to raise the team's technical bar. A day in the life You will start many mornings reviewing experiment results and model metrics before joining a science sync where you and your teammates discuss progress, debug tricky modeling issues, and brainstorm new approaches. From there, you may spend focused time writing and testing model code in Python or PyTorch, running offline evaluations, or preparing an A/B test for a new forecasting algorithm. Expect regular working sessions with software engineers to integrate your models into production services, and occasional deep-dive reviews where you present your scientific approach and findings to the broader team. About the team The AWS Applied AI Solutions team builds enterprise applications that leverage Amazon's operational expertise to solve real-world supply chain challenges for millions of companies. We operate like a startup within AWS, moving fast and shipping iteratively with modern AI technologies. We invest in your growth through mentorship from experienced scientists, conference publication support, and internal science reading groups. If your career hasn't followed a traditional path, we encourage you to apply — we value varied experiences and perspectives.