Automated reasoning at Amazon: A conversation

To mark the occasion of the eighth Federated Logic Conference (FloC), Amazon’s Byron Cook, Daniel Kröning, and Marijn Heule discussed automated reasoning’s prospects.

The Federated Logic Conference (FLoC) is a superconference that, like the Olympics, happens every four years. FLoC draws together 12 distinct conferences on logic-related topics, most of which meet annually. The individual conferences have their own invited speakers, but FLoC as a whole has several plenary speakers as well.

At the last FLoC, in 2018, one of those plenary speakers was Byron Cook, who leads Amazon’s automated-reasoning group, and he was introduced by Daniel Kröning, then a professor of computer science at the University of Oxford

Byron Cook's keynote at FLoC 2018
With introduction by Daniel Kröning.

“What makes me so proud that Byron is here,” Kröning said, is “he’s now at Amazon, and he’s going to run the next Bell Labs, he’s going to run the next Microsoft Research, from within Amazon. My prediction is that — not 10 years but 16 years; remember, it’s multiples of four — 16 years from now you’ll be at a FLoC, and you’ll hear these stories about the great thing that Byron Cook built up at Amazon Web Services. And we’ll speak about it in the same tone as we’re now talking about Bell Labs and Microsoft Research.”

In the audience at the talk was Marijn Heule, a highly cited automated-reasoning researcher who was then at the University of Texas.

“I hadn't met Marijn, though I had heard about him from a couple other people and thought I should talk to him,” Cook says. “And then Marijn found me at the banquet after the talk and was like, ‘I want a job.’”

AR scientists.png
L to R: Amazon vice president and distinguished scientist Byron Cook; Amazon Scholar Marijn Heule; Amazon senior principal scientist Daniel Kröning.

Heule is now an Amazon Scholar who divides his time between Amazon and his new appointment at Carnegie Mellon University. Kröning, too, has joined Amazon as a senior principal scientist, working closely with Cook’s group.

As 2022’s FLoC approached, Cook, Kröning, and Heule took some time to talk with Amazon Science about the current state of automated-reasoning research and its implications for Amazon customers.

Related content
Meet Amazon Science’s newest research area.

Amazon Science: The conference name has the word “logic” in it. Does FLoC deal with other aspects of logic, or is logic coextensive with automated reasoning now?

Byron Cook: It’s about the intersection of logic and computer science. Automated reasoning is one dimension of that intersection.

Daniel Kröning: Traditionally, FLoC is split into two halves, with the first half more theoretical and the second half more applied.

Cook: One of the things about automated reasoning is you're on the bleeding edge of what is even computable. We're often working on intractable or undecidable problems. So people automating reasoning are really paying attention to both the applied and the theoretical.

AS: I know Marijn is concentrating on SAT solvers, and SAT is an intractable problem, right? It’s NP-complete?

Marijn Heule: Yes, but you can also use these techniques to solve problems that go beyond NP. For example, solvers for SAT modulo theories, called SMT. I even have a project with one student trying to solve the famous Collatz conjecture with these tools.

Collatz-27.png
The Collatz conjecture posits that any integer will be transformed into the integer 1 through iterative application of two operations: n/2 and 3n+1. This figure shows a "Collatz cascade" of possible transitions from 27 to 1 using a set of seven symbols, which can be interpreted as simple calculations, and 11 rules for transforming those symbols into symbols consistent with the Collatz operations. At top right are the symbol rewrite rules; at bottom left is a blowup of part of the cascade, illustrating sequences of rewrites that yield the number 425 and its transformation through Collatz operations.

Kröning: SAT is now the inexpensive, easy-to-solve workhorse for really hard problems. People still have it in their heads that SAT equals NP hard, therefore difficult to solve or impossible to solve. But for us, it's the lowest entry point. On top of SAT, we build algorithms for solving problems that are way harder.

Cook: One of the tricks of the trade is abstraction, where you take a problem that's much, much bigger but represent it with something smaller, where classes of questions you might ask about the smaller problem imply that the answer also holds for the bigger problem. We also have techniques for refining the abstractions on demand when the abstraction is losing too much information to answer the question. Often we can represent these abstractions in tools for SAT.

Related content
Distributing proof search, reasoning about distributed systems, and automating regulatory compliance are just three fruitful research areas.

Marijn’s work on the Collatz conjecture is a great example of this. He has done this amazing reduction of Collatz to a series of SAT questions, and he's tantalizingly close to solving it because he's got one decidable problem to go — and he's the world expert on solving those problems. [Laughs]

Heule: Tantalizingly close but also so far away, right? Because this problem might not be solvable even with a million cores.

Cook: But it's still decidable. And one of the thresholds is that NP, PSpace, all these things, they're actually decidable. There are questions that are undecidable — and we work on those, too. When a problem is undecidable, it means that your tool will sometimes fail to find an answer, and that's just fundamental: there are no extra computers you could use ever to solve that. The halting problem is a great example of that.

Heule: For these kinds of problems, you're asking the question “Is there a termination argument of this kind of shape?” And if there is one, you have your termination argument. If there is no termination argument of that shape, there could be one of another shape. So if the answer is SAT [satisfiable], then you're happy because you’ve solved the problem. If the answer is no, you try something else.

Cook: It's really, really exciting. In Amazon, we're building these increasingly powerful SAT solvers, using the power of the cloud and distributed systems. So there's no better place for Marijn to be than at Amazon.

Related content
ICSE paper presents techniques piloted by Amazon Web Services’ Automated Reasoning team.

AS: Daniel, could we talk a little bit about your research?

Kröning: What I'm looking at right now is reasoning about the cloud infrastructure that performs remote management of EC2 instances — how to secure that in a way that is provable. You also want to do that in a way that is economical.

Cook: One of the things that Daniel's focusing on is agents. We have pieces of software that run on other machines, like EC2 instances, agents for telemetry or for control, and you give them power to take action on your behalf on your machine. But you want to make sure that an adversary doesn't trick those agents into doing bad things.

Correct software

AS: I know that, commercially, formal methods have been used in hardware design and transportation systems for some time. But it seems that they’re really starting to make inroads in software development, too.

The storage team is able to write code that otherwise they might not want to deploy because they wouldn't be as confident about it, and they're deploying four times as fast. It was an investment in agility that's really paid off.
Byron Cook

Cook: The thing we've seen is it's really by need. The storage team, for example, is able to be much more agile and be much more aggressive in the programs that they write because of the formal methods. They're able to write code that otherwise they might not want to deploy because they wouldn't be as confident about it, and they're deploying four times as fast. It was an investment in agility that's really paid off.

Kröning: There are actually a good number of stories wherein engineering teams didn't dare to roll out a particular feature or design revision or design variant that offers clear benefits — like being faster, using less power — because they just couldn't gain the confidence that it's actually right under all circumstances.

Heule: The interesting thing is that you even see this now in tools. Now we have produced proofs from the tools, and people start implementing features that they wouldn't dare have in the past because they were not clear that they were correct. So the solvers get faster and more complex because we now can check the results from the tools and to have confidence in their correctness.

Related content
SOSP paper describes lightweight formal methods for validating new S3 data storage service.

Cook: Yeah, I wanted to double down on that point. There’s a distinction in automated reasoning between finding a proof and checking your proof, and the checking is actually relatively easy. It's an accounting thing. Whereas finding the proof is an incredibly creative activity, and the algorithms that find proofs are mind-blowing. But how do you know that the tool that found the proof is correct? Well, you produce an auditable artifact that you can check with the easy tool.

SAT in the cloud

AS: What are you all most excited about at this year’s FLoC?

Cook: The SAT conference is at FLoC, and there will be the SAT competition results, and one of the things I'm really excited about is the cloud track. Automated reasoning has really moved into the cloud, and the past couple years running the cloud track has really blown the doors off what's possible. I'm expecting that that will be true again this year.

SAT results.png
The results of the top-performing cloud-based, parallel, and sequential SAT solvers in this year's SAT competition, whose results were presented at FLoC. The curves show the number of problems (y-axis) in the SAT competition's anniversary problem set — which aggregates all 5,355 problems presented in the competition's 20-year history — that a given solver could solve in the allotted time (x-axis).

Heule: This is the first year that Amazon is running both the parallel track and the cloud track, and the cloud track was only possible because of Amazon. Before that, there was no way we had the resources to run a cloud track. In the cloud track, every solver-benchmark combination is run on 1,600 cores. And this year is extra special because it's 20 years of SAT, and we have a single anniversary track and all the competitions that were run in the past are in there. That is 5,355 problems, and all the solvers are running on this.

Cook: Wow.

Heule: I'm also excited to see the results. We have seen in the last year and the year before that the cloud solver can, say, solve in 100 seconds as much as the sequential solvers can do in 5,000 seconds. The user doesn't have to wait for four hours but just for four minutes

Cook: And that raises all boats because, as we mentioned earlier, everything is reduced to SAT. If the SAT solvers go from one hour to one minute, that's really game changing. That means a whole other set of things you can do.

What has been clear for a while but continues to be true is there's some sort of Moore's-law thing happening with SAT. You fix the same hardware, the same benchmarks, and then run all the tools from the past 20 years, and you see every year they're getting dramatically better. What's also really amazing is that in many ways the tools are getting simpler.

LH: Are the simplicity and efficiency two sides of the same coin? Understanding the problems better helps you find a simpler solution, which is more efficient?

Cook: Yeah, but it’s also the point that Marijn made that because the tools produce auditable proofs that you can check independently, you can do aggressive things that we were scared to do before. Often, aggressive is much simpler.

Related content
Automated-reasoning method enables the calculation of tight bounds on the use of resources — such as computation or memory — that results from code changes.

Heule: It's also the case that we now understand there are different kinds of problems, and they need different kinds of heuristics. Solvers are combining different heuristics and have phases: “Let's first try this. Let's also try that.” And the code involved in changing the heuristics is very small. It's just changing a couple of parameters. But if you notice, okay, this set of heuristics works well for this problem, then you kind of focus more on that.

Cook: One of the things a SAT solver does is make decisions fast. It just makes a bunch of choices, and those choices won't work out, and then it spends some time to learn lessons why. And then it has a very efficient internal database for managing what has been learned, what not to do in the future. And that prunes the search space a lot.

One of the really exciting things that's happening in the cloud is that you have, say, 1,000 SAT solvers all running on the same problem, and they're learning different things and can share that information amongst them. So by adding 5,000 more solvers, if you can make the communication and the lookup efficient between them, you're really off to the races.

The other thing that's quite neat about that is the point that Marijn is making: it's becoming increasingly clear that there are these fundamental building blocks, and for different kinds of problems, you would want to use one kind of Lego brick versus a different kind of Lego brick. And the cloud allows you to run them all but then to share the information between them.

Iterated SAT solver.png
In "Migrating solver state", Heule and his colleagues show that passing modified versions of a problem between different solvers can accelerate convergence on a solution.

Heule: We have an Amazon paper at FLoC with some very cool ideas. If you run things in the cloud, you sometimes have a limited time window where you have to solve them, and otherwise it stops. You started with a certain problem, the solver did some modifications, and now we have a different problem. Initially we just tested, Okay, can we stop the solver and then store the modified problem somewhere and continue later, in case we need more time than we allocated initially? And then we can continue solving it.

But the interesting thing is that if you give the modified problem to another solver, and you give it, say, a couple of minutes, and then it stores the modified problem, and you give it to another solver, it actually really speeds things up. It turns out to solve the most instances from everything that we tried.

AS: Do you do that in a principled way, or do you just pick a new solver randomly?

Related content
In a pilot study, an automated code checker found about 100 possible errors, 80% of which turned out to require correction.

Heule: The thing that turned out to work really well is to take two top-tier solvers and just Ping-Pong the problem among them. This functionality of storing and continuing search requires some work, so that implementing it in, say, a dozen solvers would require quite some work. But it would be a very interesting experiment.

AS: I’m sure our readers would love to know the result of that experiment!

Well, thank you all very much for your time. Does anyone have any last thoughts?

Cook: I think I speak for the thousands of others who are attending FLoC: we are ready to having our minds blown, just as we did in 2018. Many of the tools and theories presented by our scientific colleagues at this year’s FLoC will challenge our current assumptions or spark that next big insight in our brains. We will also get to catch up with old friends that we’ve known for around 20 years and meet new ones. I’m particularly excited to meet the new generation of scientists who have entered the field, to see the world afresh through their eyes. This is such an amazing time to be in the field of automated reasoning.

Research areas

Related content

US, CA, Sunnyvale
We are looking for a Senior Inference Engineer to own inference for real-time multimodal conversational AI. This is a full-stack inference role: you will work across the entire path a model takes from research to production — shaping model architecture so it is servable, building the real-time runtime that serves it within hard latency budgets, and building the offline systems that train and reinforce it. You will operate at the boundary of Science and Inference, taking frontier-scale speech and audio models and making them run within real-time latency budgets on production hardware. You will co-design architectures with scientists to make them inference-friendly from inception, own the low-latency streaming serving path, and build the training and reinforcement-learning infrastructure that closes the loop. You will have the compute, data, and runway to solve problems that few teams in the world are positioned to tackle. As a Senior Engineer, you will own a significant area of the inference stack end to end, drive its technical execution, contribute to the team's roadmap, and work closely with scientists and hardware partners to ensure our models run fast enough to feel human in real time — and at a cost that makes them viable at scale. You may go deep in one of the areas below while contributing across the others. Key job responsibilities Model Architecture & Inference Co-Design • Partner with research scientists to make model architectures servable from inception — surfacing the latency, memory, and cost implications of architecture choices before they are locked in • Implement and optimize the inference path for large-scale multimodal models — attention and KV-cache mechanisms, multimodal/autoregressive decoding, and the compute primitives on the critical path Apply efficiency techniques across the stack — quantization (per-tensor/per-channel/per- group, INT8/FP8/BF16), speculative decoding, operator fusion, and paged KV-cache — and quantify their quality/latency trade-offs • Develop and tune high-performance kernels for critical operations where off-the-shelf implementations leave performance on the table, integrating them into production serving with minimal overhead • Profile end-to-end performance with tools such as Nsight Compute/Systems and roofline analysis to identify and eliminate bottlenecks in large-scale inference workloads Real-Time & Interactive Runtime • Own the real-time serving path for streaming multimodal conversational AI, meeting sub- second, streaming latency budgets under concurrent session load • Build and tune continuous batching, scheduling, and preemption to balance throughput against per-request latency SLAs for interactive workloads • Customize production serving frameworks (e.g., vLLM, PyTorch) for real-time streaming generative models that fall outside standard LLM serving patterns — sustained low-latency output under concurrent session load • Implement multi-GPU inference (tensor parallelism, collective communication) for latency- critical paths, and drive cost toward parity with existing production baselines • Establish latency, throughput, and cost benchmarking, and publish the operational metrics that gate deployment Offline Systems: Training, RL & Evaluation Infrastructure • Build and scale the offline inference systems behind post-training — high-throughput rollout generation and reward-model serving for reinforcement learning (RL/RLHF/RLAIF) • Ensure train/serve consistency — that the inference path used in RL and evaluation faithfully matches production online behavior (e.g., parity across sampling and logit processing) • Work with the evaluation team to enable offline inference that captures the quality dimensions unique to real-time conversation — latency sensitivity, audio quality, and interaction naturalness
US, TX, Austin
Are You Ready to Redefine How the World Receives Its Packages? What if your algorithms defined the most efficient path for millions of deliveries — every single day? At Amazon, we're building the science that makes that possible, and we're looking for exceptional scientists to help lead the way. The Last Mile Routing & Planning organization develops the software, algorithms, and tools that power the "magic" of home delivery. Our planning and routing intelligence systems drive billions of daily decisions — enabling safe, efficient, and frustration-free routes for drivers across the globe. What You'll Do In this role, you'll sit at the intersection of state-of-the-art research and real-world impact. You will: - Design and build algorithms that solve large-scale, complex logistics problems - Synthesize data from diverse sources to identify high-value business opportunities - Provide research direction and data-driven insights to guide strategic decisions - Translate complex technical approaches into clear communication for scientists, engineers, and business stakeholders - Partner closely with scientists and engineers in a collaborative, high-impact environment What You'll Work On We have an exciting and growing portfolio of research areas, including: - Routing for same-day and grocery deliveries - Planning for electric and autonomous vehicles - District-level and stop-level planning - Forecasting solutions for diverse delivery programs All of this is powered by the latest methods in Operations Research (OR), Machine Learning (ML), and Generative AI — at a truly global scale. Successful candidates will lead one or more of these problem spaces. What We're Looking For - Deep expertise in Operations Research and/or Machine Learning methods - Proven experience applying these methods to large-scale, real-world business problems - Ability to translate models into production-ready code in Python or Java - Strong communication skills — you can explain complex technical concepts to diverse audiences - A bias for action and an iterative mindset when tackling ambitious research challenges Why Amazon We're passionate about your growth. Whether you want to explore emerging technologies, take on broader scope, or accelerate your career trajectory, we'll invest in helping you get there. Our business is scaling fast — and so are the opportunities for the people who build it. If you're driven by the challenge of optimizing one of the world's most complex logistics systems and excited to see your work impact millions of customers daily, we'd love to hear from you. Key job responsibilities - Invent and design novel solutions for scientifically complex problem areas, and identify opportunities for invention within existing and new business initiatives - Deliver large-scale, high-impact solutions to complex problems in support of medium-to-large business goals - Shape the design of scientifically complex software systems, personally contributing significant portions of the critical scientific novelty - Apply mathematical optimization, machine learning, and Generative AI techniques to develop solution methodologies for in-house decision support tools and software - Research, prototype, simulate, and experiment with models — and actively participate in their production-level deployment in Python or Java - Engage with the broader scientific community by publishing research articles and participating in leading research conferences
US, WA, Redmond
We are searching for a talented candidate with experience in orbital mechanics, orbit determination, launch vehicle trajectories, and launch vehicle mission planning. In this position, a successful candidate would serve as a Research Scientist in support of Amazon Leo’s constellation with particular focus on Launch Vehicle support. Strong analysis skills are required to develop engineering studies of complex large-scale dynamical systems. This position requires demonstrated expertise in computational analysis automation and tool development. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities Working with the Leo GNC team, you will: • Perform spacecraft maneuver or navigation analysis in support of multi-disciplinary trades within the Amazon Leo team. • Contribute to prototype software development of flight algorithms. • Test and assess navigation software for integration into flight systems. • Assess and trouble-shoot the performance of Leo on-board GNSS hardware and software systems. • Work closely with GNC engineers to manage on-orbit performance and develop flight dynamics operations processes. • Manage engineering trades as needed for various launch vehicle mission designs. • Support Leo’s Launch Vehicle Mission Management team with technical expertise in Launch Vehicle trajectory requirements specification • Evaluate Launch Vehicle performance and compliance with mission requirements • Develop tools to support Mission Management planning for over 80 launches! • Work collaboratively with launch vehicle system technical teams About the team The Flight Dynamics team is responsible for the guidance, navigation, control and safety of the spaceflight of the Amazon Leo constellation. This team provides solutions to spaceflight challenges in constellation design, orbit selection, launch vehicle insertion requirements, navigation, trajectory design, space situational awareness, and space traffic coordination.
US, WA, Seattle
We are looking for a Principal Applied Scientist to drive the research and development of real-time multimodal conversational AI. You will operate across two focus areas: advancing foundation models for speech and audio, and building the post-training systems (reward modeling, reinforcement learning) that shape natural, human-like conversational behavior. You will be the expert in your area while contributing across the full model lifecycle — from pre-training and architecture design through post-training alignment and real-time deployment. You will work at the frontier of what's possible in conversational AI, with the compute, data, and runway to pursue problems that few teams in the world have the resources to tackle. As a Principal Scientist, you will set the technical direction for your research area, influence the broader roadmap, and work closely with inference engineers to ensure your models are designed for real-time production deployment from inception. Key job responsibilities Foundation Model Scaling - Build and train large-scale multimodal foundation models for real-time speech and audio generation, from architecture design through production-scale training - Advance the scaling and efficiency of conversational modes, including the relationship between data, model size, and real time performance. - Design model architectures informed by hardware constraints and inference requirements, working with inference engineers to ensure models are servable from inception - Develop training methodologies for multimodal models that jointly process and generate speech, language, and audio in real-time streaming contexts Post-Training & Reinforcement Learning - Design and build reward models and reward functions for speech systems — capturing naturalness, fluency, conversational quality, and real-time responsiveness - Develop and apply reinforcement learning methods to shape conversational behavior — teaching models natural timing, responsiveness, and fluid interaction - Build the post-training pipeline from SFT through RL alignment, optimized for real-time multimodal outputs rather than text-only generation - Design evaluation frameworks that capture the quality dimensions unique to real-time conversation Real-Time Perception & Generation - Advance the team's capabilities in real-time perception - Work at the intersection of model architecture and production constraints to ensure multimodal capabilities function within hard real-time latency budgets
DE, Berlin
The Amazon Robotics team is seeking an experienced Applied Scientist to join our team. In this role you will apply the latest trends in research to solve real-world problems in robotics and AI. You will collaborate with a team of scientists and engineers building these applications. We holistically design, build, and deliver end-to-end robotic systems. Our team is also responsible for core infrastructure and tools that serve as the backbone of our robotic applications, enabling roboticists, machine learning scientists, software engineers, and hardware engineers to collaborate and deploy systems in the field. Key job responsibilities • Research, design, develop, and evaluate complex perception, motion planning, and decision making algorithms integrating across multiple disciplines and leveraging machine learning. • Create experiments and prototype implementations of new learning algorithms and prediction techniques. • Work closely with software engineering team members to drive scalable, real-time implementations. • Collaborate with machine learning and robotic controls experts to implement and deploy algorithms, such as machine learning models. • Collaborate closely with hardware engineering team members on developing systems from prototyping to production level. • Represent Amazon in academia community through publications and scientific presentations. • Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation. About the team Watch this video to learn more about Vulcan Pick team in Amazon Robotics: https://www.amazon.science/publications/vulcan-pick-a-robotic-system-for-picking-targeted-objects-from-fabric-pods
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities Develop AI solutions for various Prime Video Personalization systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; Effectively communicate technical and non-technical ideas with teammates and stakeholders; Stay up-to-date with advancements and the latest modeling techniques in the field; Publish your research findings in top conferences and journals. About the team Prime Video Personalization and Discovery team owns science solution to power personalized experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering and product teams to launch our solutions in production.
IN, KA, Bengaluru
Amazon is looking for a passionate, talented, and inventive Data Scientist with machine learning background to help build industry-leading Speech and Language technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML). Key job responsibilities Key job responsibilities Amazon is looking for a passionate, talented, and inventive Data Scientist with machine learning background to help build industry-leading Speech and Language technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML) and Computer Vision (CV). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop data experiments, novel algorithms and data techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, and structured data sources, and large-scale computing resources to accelerate advances in spoken language understanding.
US, WA, Seattle
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference / structural econometrics skillsets to solve real world problems. The intern will work in the area of Store Economics and Science (SEAS) and develop models to SEAS. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. About the team The Stores Economics and Science Team (SEAS) is a Stores-wide interdisciplinary team at Amazon with a "peak jumping" mission focused on disruptive innovation. The team applies science, economics, and engineering expertise to tackle the business's most critical problems, working to move from local to global optima across Amazon Stores operations. SEAS builds partnerships with organizations throughout Amazon Stores to pursue this mission, exploring frontier science while learning from the experience and perspective of others. Their approach involves testing solutions first at a small scale, then aligning more broadly to build scalable solutions that can be implemented across the organization. The team works backwards from customers using their unique scientific expertise to add value, takes on long-run and high-risk projects that business teams typically wouldn't pursue, helps teams with kickstart problems by building practical prototypes, raises the scientific bar at Amazon, and builds and shares software that makes Amazon more productive.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
IN, KA, Bengaluru
Every product a customer returns is a moment where Amazon either recovers value or writes it off — and India's ReCommerce business is on a multi-million-dollar mission to recover more of it, more intelligently, at scale. Machine learning is the core lever: predicting whether a returned unit is sellable without a human touching it, detecting damage and fraud inside sealed packaging from images, routing each unit to its highest-value disposition, and pricing recovered inventory dynamically. India's returns network is large, fast-growing, and structurally different from other geographies — a rich, high-impact environment for an Applied Scientist to build models that move real financial and customer-experience metrics. We are hiring an Applied Scientist to build and adapt the ML that powers India ReCommerce. You will work at the intersection of two mandates: building India-first models for problems unique to our market, and adapting proven Worldwide models to India's data, catalog, and operational reality — recalibrating them where distribution, language, and process differ. You will own problems end-to-end, from framing and data through modeling, evaluation, and production deployment, partnering closely with engineering, product, and operations. Key job responsibilities Build ML models for automated returns grading — predicting the salability of returned units from structured and unstructured signals so units can be evaluated with zero or minimal human touch, improving speed, accuracy, and recovery value. Develop computer-vision models for defect detection, condition assessment, and anomaly/fraud identification (including inside sealed packaging), and for establishing chain-of-custody and damage attribution across the returns journey. Build disposition-prediction and routing models that direct each unit to its highest-value recovery path (resale, repair, liquidation, donation, recycle) as early as possible in the network. Develop pricing and recovery-optimization models for liquidation and resale, moving from flat rates toward dynamic, grade- and condition-aware pricing. Adapt Worldwide ML models to India — retraining, recalibrating, and re-evaluating for India's return distribution, catalog, languages, and operational constraints, and closing the gaps that prevent a direct lift-and-shift. Own the full model lifecycle — problem framing, data pipelines, feature engineering, training, offline/online evaluation, monitoring, and retraining — with rigorous attention to calibration, drift, and business-metric impact. Partner cross-functionally with engineering (to productionize), product (to frame problems and measure impact), and operations (to ground models in how the network actually runs), and use modern GenAI/LLM tooling to accelerate research and delivery. A day in the life You start by reviewing the performance of a grading model in production — checking calibration and drift against last week's returns, and confirming the recovery-value lift is holding. Mid-morning, you dig into a computer-vision problem: improving detection of a damage type that's driving write-offs, using images captured across the returns journey. In the afternoon you work with a Worldwide science team to bring one of their models to India — scoping what retraining and recalibration India's data requires — then pair with an engineer to move your latest model toward production behind a clean evaluation gate. You close by framing a new problem with a product partner: quantifying the opportunity, defining the label and success metric, and sketching the modeling approach. About the team India ReCommerce owns the systems and science that turn returned and unsellable inventory into recovered value and a better customer experience. You will join a team building an increasingly automated, ML-driven returns network — leveraging Worldwide platforms where they fit and building India-first capabilities where they don't. It is a high-ownership environment with a direct line from your models to measurable business and customer outcomes.