Automated reasoning's scientific frontiers

Distributing proof search, reasoning about distributed systems, and automating regulatory compliance are just three fruitful research areas.

Automated reasoning is the algorithmic search through the infinite set of theorems in mathematical logic. We can use automated reasoning to answer questions about what systems such as biological models and computer programs can and cannot do in the wild.

In the 1990s, AMD, IBM, Intel, and other companies invested in automated reasoning for circuit and microprocessor design, leading to today’s widely used and industry-standard hardware formal-verification tools (e.g., JasperGold). In the 2000s, automated reasoning expanded to niche software domains such as device drivers (e.g., Static Driver Verifier) or transportation systems (e.g., Prover technology). In the 2010s, we saw automated reasoning increasingly applied to our foundational computing infrastructure, such as cryptography, networking, storage, and virtualization.

Related content
Meet Amazon Science’s newest research area.

With recently launched cloud services such as IAM Access Analyzer and VPC Network Access Analyzer, automated reasoning is now beginning to change how computer systems built on top of the cloud are developed and operated.

All these applications of automated reasoning rest on a common foundation: automated and semi-automated mechanical theorem provers. ACL2, CVC5, HOL-light’s Meson_tac, MiniSat, and Vampire are a few examples, but there are many more we could name. They are all, in outline, working on the same problem: the search for proofs in mathematical logic.

Over the past 30 years, slowly but surely, a virtuous cycle has formed: automated reasoning in specific and critical application areas drives more investment in foundational tools, while improvements in the foundational tools drive further applications. Around and around.

SAT graph comparison.png
The propositional-satisfiability problem (a.k.a. SAT) is NP-complete, and in the case of unstructured decision graphs (left), the problem instances can be prohibitively time consuming to solve. But when the decision graphs have some inherent structure (right), automatic solvers can exploit that structure to find solutions efficiently.
Visualizations produced by Carsten Sinz, using his 3DVis visualization tool

The increasingly difficult benchmarks driving the development of these tools present new science opportunities. International competitions such as CASC, SAT-COMP, SMT-COMP, SV-COMP, and the Termination competition have accelerated this virtuous cycle. On the application side, with increasing power from the tools come new research opportunities in the design of customer-intuitive tools (such as models of cellular signaling pathways or Amazon's abstraction of control policies for cloud computing).

As an example of the virtuous cycle at work, consider the following graph, which shows the results for all of the winners of SAT-COMP from 2002 to 2021, compared apples-to-apples in a competition with the same hardware and same benchmarks:

Winners 2021.png

This graph plots the number of benchmarks that each solver can solve in 200 seconds, 400 seconds, etc. The higher the line, the more benchmarks the solver could solve. By looking at the plot we can see, for example, that the 2010 winner (cryptominisat) solved approximately 50 benchmarks within the allotted 1,000 seconds, whereas the 2021 winner (kissat) can solve nearly four times as many benchmarks in the same time, using the same hardware. Why did the tools get better? Because members of the scientific community pushing on the application submitted benchmarks to the competitions, which helped tool developers take the tools to new heights of performance and scale.

At Amazon we see the velocity of the virtuous cycle dramatically increasing. Our automated-reasoning tools are now called billions of times daily, with growth rates exceeding 100% year-over-year. For example, AWS customers now have access to automated-reasoning-based features such as IAM Access Analyzer, S3 Block Public Access, or VPC Reachability Analyzer. We also see Amazon development teams using tools such as Dafny, P, and SAW.

Related content
In a pilot study, an automated code checker found about 100 possible errors, 80% of which turned out to require correction.

What’s most exciting to me as an automated-reasoning scientist is that our research area seems to be entering a golden era. I think we are beginning to witness a transformation in automated reasoning that is similar to what happened in virtualized computing as the cloud’s virtuous cycle spun up. As described in Werner Vogels’s 2019 re:Invent keynote, AWS’s EC2 team was driven by unprecedented customer adoption to reinvent its hypervisor, microprocessor, and networking stack, capturing significant improvements in security, cost, and team agility made possible by economies of scale.

There are parallels in automated reasoning today. Dramatic new infrastructure is needed for viable business reasons, putting a spotlight on research questions that were previously obscure and unsolved. Below I outline three examples of open research areas driven by the increasing scale of automated-reasoning tools and our underlying computing infrastructure.

Example: Distributed proof search

For over two decades the automated-reasoning scientific community has postulated that distributed-systems-based proof search could be faster than sequential proof search. But we didn’t have the economic scale to justify serious investigation of the question.

At Amazon, with our increased reliance on automated reasoning, we now have that kind of scale. For example, we sponsored the new cloud-based-tool tracks in several international competitions.

Compare the mallob-mono solver, the winner of SAT-COMP’s new cloud-solver track, to the single-microprocessor solvers:

2 Mallob-mono.png

Mallob-mono is now, by a wide margin, the most powerful SAT solver on the planet. And like the sequential solvers, the distributed solvers are improving.

As described in Kuhn’s seminal book The Structure of Scientific Revolutions, major perspective shifts like this tend to trigger scientific revolutions. The success of distributed proof search raises the possibility of similar revolutions. For example, we may need to re-evaluate our assumptions about when to use eager vs. lazy reduction techniques when converting between formalisms.

Related content
Rungta had a promising career with NASA, but decided the stars aligned for her at Amazon.

Here at Amazon, we recently reconsidered the PhD dissertation of University of California, Berkeley, professor Sanjit Seshia in light of mallob-mono and were able to quickly (in about 2,000 lines of Rust) develop a new eager-reduction-based solver that outperforms today’s leading lazy-reduction tools on the notoriously difficult SMT-COMP bcnscheduling and job_shop benchmarks. Here we are solving SAT problems that go beyond Booleans, to involve integers, real numbers, strings, or functions. We call this SAT modulo theories, or SMT.

In the graph below we compare the performance of leading lazy SMT solvers CVC5 and Z3 to a Seshia-style eager solver based on the SAT solvers Kissat and mallob-mono on those benchmarks:

Solver performance.png

We’ve published the code for our Seshia-style eager solver on GitHub.

There are many other open questions driven by distributed proof search. For example, is there an effective lookahead-solver strategy for SMT that would facilitate cube-and-conquer? Or as the Zoncolan service does when analyzing programs for security vulnerabilities, can we memoize intermediate lemmas in a cloud database and reuse them, rather than recomputing for each query? Can Monte Carlo tree search in the cloud on past proofs be used to synthesize more-effective proof search strategies?

Another example: Reasoning about distributed systems

Recent examples of formal reasoning within AWS at the level of distributed-protocol design include a proof of S3’s recently announced strong consistency and the protocol-level proof of secrecy in AWS's KMS service. The problem with these proofs is that they apply to the protocols that power the distributed services, not necessarily to the code running on the servers that use those protocols.

Related content
SOSP paper describes lightweight formal methods for validating new S3 data storage service.

Here at Amazon, we believe that automated reasoning at the level of protocol design has the greatest long-term value when the investment cost is amortized and protected via continuous integration/continuous delivery (CI/CD) integrations with the code that implements the protocols. That is, the benefit of upfront effort is often seen later, when protocol compliance proofs fail on buggy changes to implementation source code. The code doesn’t make it to production until the developers have fixed it.

Again: major perspective shifts like those resulting from successful proofs about S3 and KMS could trigger a revolution, à la Kuhn. For years, we have had tools for reasoning about distributed systems, such as TLA+ and P. But with the success of the work with S3 and KMS, it’s now clear that protocol design should be a first-class concept for engineering, with tools that support it, proactively finding errors and proving properties.

These tools should also connect to the source code that speaks the protocols by (i) constructing specifications that can be proved with existing code-level tools and (ii) synthesizing implementation code in languages such as C, Go, Rust, or Java. The tools would facilitate integration into our CI/CD, code review, and ticketing systems, allowing service teams to (iii) synthesize “runtime monitors” to exploit enterprise-level operations strength by providing telemetry about the status of a service’s conformance to a proved protocol.

Final example: Automating regulatory compliance

At the recent Computer-Aided Verification (CAV ’21) workshop called Formal Approaches to Certifying Compliance (talks recorded and available), we heard from NIST, Coalfire, Collins Aerospace, DARPA, and Amazon about the use of automated reasoning to lower the cost and the time-to-market added by regulatory compliance.

Karthik Amrutesh of the AWS security assurance team reported that automated reasoning enabled a 91% reduction in the time it took for our third-party auditor to produce evidence for checking controls. For perhaps the first time in the more than 2,500-year history of mathematical logic, we see a business use case that exploits the difference between finding proofs and checking proofs. What's the difference? Finding is usually the hard part, the creative part, the part that requires sophisticated algorithms. Finding is usually undecidable or NP-complete, depending on the context.

Meanwhile, not only is checking proofs decidable in most cases, but it’s often linear in the size of the proof. To check proofs, compliance auditors can use well-understood and trusted small solvers such as HOL-light.

Using cloud-scale automation to find the proofs lowers cost. That lets the auditor offer its services for less, saving the customer money. It also reduces the latency of audits, a major pain point for developers looking to go to market quickly.

An audit check involves constraints on the form that valid text strings can take. The set of constraints is known as a string theory, and the imposition of that theory means that audit checks are SMT problems.

From the perspective of automated-reasoning science, it becomes important to build string theory solvers that can efficiently construct easily checkable proof artifacts. In the realm of propositional satisfiability — SAT problems — the DRAT proof checker is now the standard methodology for communicating proofs. But in SMT, no such standard exists. What would a general-purpose theory-agnostic SMT format and checker look like?

Conclusion

We've come a long way from days when automated reasoning was the exclusive domain of circuit designers or aerospace engineers. Success in these early domains kicked off a virtuous cycle for the makers of the theorem provers that power automated reasoning. With applications for mainstream applications such as cloud computing, the automated-reasoning virtuous cycle is now radically accelerating. After 2,500 years of mathematical-logic research and 70+ years of automated-reasoning science, we live in a heady time. With wider adoption of and investment in automated reasoning, we are seeing economies of scale where what we can do now would have been unimaginable even two or three years ago. Welcome to the future!

Research areas

Related content

US, CA, Pasadena
The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in Testing of Control Systems hardware. Working alongside other scientists and engineers, you will validate hardware and software systems performing the control and readout functions for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have an established background in test engineering applicable to large mixed-signal systems. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the control of Amazon quantum processor systems. You’ll bring a passion for innovation and collaboration to: Develop automated test scripts for mid-volume electronics manufacturing, utilizing high-speed test equipment such as Gsps oscilloscopes, logic analyzers, and network analyzers. Design and implement test plans for high-speed, mixed-signal PCAs and instrument assemblies, covering analog/digital interfaces, ADCs/DACs, FPGAs, and power distribution systems. Develop test requirements and coverage matrices with hardware and software stakeholders, including optimization of test coverage vs test time. Analyze test data to identify failure root causes and trends, implement corrective actions, and drive design-for-testability (DFT) enhancements. Drive continuous test improvement to improve test accuracy, improve final product reliability, and adapt to new measurement requirements.
US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scalable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, WA, Seattle
WW Amazon Stores Finance Science (ASFS) works to leverage science and economics to drive improved financial results, foster data backed decisions, and embed science within Finance. ASFS is focused on developing products that empower controllership, improve business decisions and financial planning by understanding financial drivers, and innovate science capabilities for efficiency and scale. We are looking for a data scientist to lead high visibility initiatives for forecasting Amazon Stores' financials. You will develop new science-based forecasting methodologies and build scalable models to improve financial decision making and planning for senior leadership up to VP and SVP level. You will build new ML and statistical models from the ground up that aim to transform financial planning for Amazon Stores. We prize creative problem solvers with the ability to draw on an expansive methodological toolkit to transform financial decision-making with science. The ideal candidate combines data-science acumen with strong business judgment. You have versatile modeling skills and are comfortable owning and extracting insights from data. You are excited to learn from and alongside seasoned scientists, engineers, and business leaders. You are an excellent communicator and effectively translate technical findings into business action. Key job responsibilities Demonstrating thorough technical knowledge, effective exploratory data analysis, and model building using industry standard ML models Working with technical and non-technical stakeholders across every step of science project life cycle Collaborating with finance, product, data engineering, and software engineering teams to create production implementations for large-scale ML models Innovating by adapting new modeling techniques and procedures Presenting research results to our internal research community
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Research Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Research Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
US, WA, Seattle
As part of the AWS Applied AI Solutions Core Services organization, we're advancing the frontier of geospatial intelligence and AI-powered spatial reasoning. Our vision is to be the trusted foundation for transforming every business with Amazon AI teammates. Our mission is to deliver turnkey, enterprise-grade foundational AI capabilities that create delightful AI powered solutions. We're building sophisticated AI systems that enable intelligent agents to understand and operate effectively in the physical world through advanced geospatial optimization. Key job responsibilities - Develop geospatial optimization models that generalize across diverse customer use cases in logistics, transportation, and spatial planning - Scope optimization projects with multiple customers in mind, abstracting away complex science problems to create scalable solutions - Discover, evaluate, and adapt existing optimization models and geospatial tools for customer deployment - Develop semantic enrichment methods to integrate heterogeneous data sources including open geospatial data, multimodal sensor data, images, videos, satellite imagery, and documents - Research novel approaches combining AI agents with geospatial optimization to solve complex spatial problems - Collaborate with engineering teams to integrate science components into production systems - Conduct rigorous experimentation and establish evaluation frameworks to measure solution performance A day in the life A day in the life As an Applied Scientist, you'll develop optimization algorithms and AI-powered geospatial solutions while maintaining a clear path to customer impact. You'll investigate novel approaches to spatial optimization, develop methods for semantic data enrichment, and validate ideas through rigorous experimentation with real customer data. You'll collaborate with other scientists and engineers to transform research insights into scalable solutions, work directly with enterprise customers to understand requirements, and help shape the future direction. Leveraging and advancing generative AI technology will be a big part of your charter. About the team Our Applied AI Solutions Core Services Science team is tackling fundamental challenges in geospatial optimization and AI-powered spatial reasoning. We're investigating novel approaches to how AI systems can solve complex logistics and transportation problems, reason about spatial relationships, and integrate diverse data sources to create enterprise-grade geospatial intelligence. Working at the intersection of optimization, large language models, and geospatial data science, we're developing practical techniques that advance the state-of-the-art in geospatial AI.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, CA, San Francisco
AWS is one of Amazon’s largest and fastest growing businesses, serving millions of customers in more than 190 countries. We use cloud computing to reshape the way global enterprises use information technology. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the information technology industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you. AWS Central Economics & Science (ACES) drives best practices for objectively applying economics and science in decision making across AWS. The team collaborates with AWS science and business teams to identify, frame, and analyze complex and ambiguous problems of the highest priority. Through data-driven insights and modeling, ACES supports strategic decision-making across the AWS global organization, including sales operations and business performance optimization. The ACES Sales Channels team is hiring an Applied Scientist (Senior or below) to advance our mission of providing rigorous, causal-inference-driven recommendations for AWS sales optimization. This role will focus on building ML systems with a causal modeling foundation, designing seller incentive mechanisms, and developing intervention strategies across the entire sales motion. Key job responsibilities • Causal ML System Development: Build and deploy machine learning models that emphasize causal inference, ensuring recommendations are grounded in valid interventions • Incentive Design: Define and model incentives that drive desirable behaviors across AWS sales channels, partner programs, and reseller ecosystems • Stakeholder Collaboration: Work with business stakeholders to understand requirements, validate approaches, and ensure practical applicability of scientific solutions • Scientific Rigor: Promote findings at internal conferences and contribute to the team's reputation for methodological excellence A day in the life The ACES Sales Channels team works on understanding and optimizing AWS's sales channels, both direct (generalist and specialist sellers) and indirect (partners and Marketplace). Our work falls into three core areas: developing rigorous causal measurement and modeling frameworks using cutting-edge economics and statistical methods; designing programs and incentives to improve customer and business outcomes; and building ML-based recommendation systems for sellers, partners, and other AWS stakeholders. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
US, WA, Bellevue
The Central Learning Solutions (CLS) - Science team builds state-of-the-art Artificial Intelligence (AI) solutions for enhancing leadership and associate development within the organization. We develop technology and mechanisms for building personalized learning courses based on the profiles of different learners and asses the post-training performance curves for different learner profiles. As a Data Scientist on the team, you will be driving the data science/ML roadmap for the CLS t Science team. You will leverage your knowledge in statistics and econometrics, estimate the causal impact of training interventions, recommend the right interventions for a given learner profile, and measure the post-launch success of these interventions through A/B weblabs. These insights will help in dynamically changing the training content of Learning & Development courses and unlock opportunities to improve both training effectiveness and learner experience. You will collaborate effectively with internal stakeholders and cross-functional teams for solving business problems, create operational efficiencies, and deliver successfully against high organizational standards. Key job responsibilities - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and implementation. - Use advanced causal inference methodologies to estimate the learning curves for different learner profiles and the effectiveness of training content. - Perform statistical analysis and statistical tests including hypothesis testing and A/B testing. - Implement new statistical, machine learning, or other mathematical methodologies to solve specific business problems. - Present deep dives and analysis to both technical and non-technical stakeholders, ensure clarity, and influence the strategy of business partners. About the team We serve North America L&D orgs as the strategic thought leader, looking beyond where other teams are focused to drive transformative solutions that leverage technology and processes to improve learning outcomes and drive down the cost to serve.
US, WA, Bellevue
The Principal Applied Scientist will own the science mission for building next-generation proactive and autonomous agentic experiences across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization. You will technically lead a team of applied scientists to harness state-of-the-art technologies in machine learning, natural language processing, LLM training and application, and agentic AI systems to advance the scientific frontiers of autonomous intelligence and proactive user assistance. The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI agents. You will need to be adept at identifying promising research directions in agentic AI, developing novel autonomous agent solutions, and translating advanced AI research into production-ready agentic systems. You will need to be adept at influencing and collaborating with partner teams, launching AI-powered autonomous agents into production, and building team mechanisms that will foster innovation and execution in the rapidly evolving field of agentic AI. This role represents a unique opportunity to tackle fundamental challenges in how Alexa proactively understands user needs, autonomously takes actions on behalf of users, and delivers intelligent assistance through state-of-the-art agentic AI technologies. As a science leader in Alexa AI, you will shape the technical strategy for making Alexa a truly proactive and autonomous agent that anticipates user needs, takes intelligent actions, and provides seamless assistance without explicit prompting. Your team will be at the forefront of solving complex problems in agentic reasoning, multi-step task planning, autonomous decision-making, proactive intelligence, and context-aware action execution that will fundamentally transform how users interact with Alexa as an intelligent agent. The successful candidate will bring deep technical expertise in machine learning, natural language processing, and agentic AI systems, along with the leadership ability to guide talented scientists in pursuing ambitious research that advances the state of the art in autonomous agents, proactive intelligence, and AI-driven personalization. Experience with multi-agent systems, reinforcement learning, goal-oriented dialogue systems, and production-scale agentic architectures is highly valued. You will lead the development of breakthrough capabilities that enable Alexa to: 1) proactively anticipate user needs through advanced predictive modeling and contextual understanding; 2) autonomously execute complex multi-step tasks with minimal user intervention; 3) reason and plan intelligently across diverse user goals and environmental contexts; 4) learn and adapt continuously from user interactions to improve agentic behaviors; 5) coordinate actions seamlessly across multiple domains and services as a unified intelligent agent. This is a unique opportunity to define the future of conversational AI agents and build technology that will impact hundreds of millions of customers worldwide. Key job responsibilities Technical Leadership - Lead complex research and development projects - Partner closely with the T&C Product and Engineering leaders on the technical strategy and roadmap - Evaluate emerging technologies and methodologies - Make high-level architectural decisions Technical leadership and mentoring: - Mentor and develop technical talent - Set team project goals and metrics - Help with resource allocation and project prioritization from technical side Research & Development - Drive innovation in applied science areas - Translate research into practical business solutions - Author technical papers and patents - Collaborate with academic and industry partners About the team PAPI (Personalization Autonomy and Proactive Intelligence) aims to accelerate personalized and intuitive experiences across Amazon's customer touchpoints through automated, scalable, self-serve AI systems. We leverage customer, device, and ambient signals to deliver conversational, visual, and proactive experiences that delight customers, increase engagement, reduce defects, and enable natural interactions across Amazon touch points including Alexa, FireTV, and Mobile etc. Our systems offer personalized suggestions, comprehend customer inputs, learn from interactions, and propose appropriate actions to serve millions of customers globally.