Building systems that automatically adjust to workloads and data

Tim Kraska, who joined Amazon this summer to build the new Learned Systems research group, explains the power of “instance optimization”.

As an associate professor of electrical engineering and computer science at MIT, Tim Kraska researched instance-optimized database systems, or systems that can automatically adapt to new workloads with minimal human involvement.

Tim Kraska.png
Tim Kraska, an associate professor of electrical engineering and computer science at MIT and director of applied science for Amazon Web Services.

Earlier this year, Amazon hired Kraska and his team to further develop this technology. Currently, Kraska is on leave from MIT, and as director of applied science for Amazon Web Services (AWS), he is helping establish Amazon’s new Learned Systems Group (LSG), which will focus on integrating machine learning (ML) into system design. The group’s first project is to bring instance optimization to AWS’s data warehousing service, Amazon Redshift. Kraska spoke with Amazon Science about the value of instance optimization and the attraction of doing research in an industrial setting.

  1. Q. 

    What is instance optimization?

    A. 

    If you develop a system from scratch for a particular use case, you are able to get orders of magnitude better performance, as you can tailor every system component to that use case. However, in most cases you don't want to do that, because it's a huge effort. In the case of databases, the saying is that it normally takes at least seven years to get the system so that it's usable and stable.

    The idea of instance optimization is that, rather than build one system per use case, we build a system that self-adjusts — instance-optimizes itself — to a particular scenario to get as close as possible to a hand-tuned solution.

  2. Q. 

    How does it do that?

    A. 

    There are different ways to achieve the self-adjustment. With any system, you have a bunch of knobs and a bunch of design choices. If you take Redshift, you can tune the buffer size; you can create materialized views; you can create different types of sort orders. And database administrators can adjust these knobs and make design choices, based on their workloads, to get better performance.

    Related content
    Two authors of Amazon Redshift research paper that will be presented at leading international forum for database researchers reflect on how far the first petabyte scale cloud data warehouse has advanced since it was announced ten years ago.

    The first form of self-adjustment is to make those decisions automatically. You have, let's say, a machine learning model that observes the workload and figures out how to adjust these knobs and what materialized views and sort keys to create. Redshift already does this, for example, with a feature called Automated Materialized Views, which accelerates query performance.

    The next step is that in some cases it's possible to replace components through novel techniques that allow either more customization or tuning in ways that weren’t previously possible.

    To give you an example, in the case of data layouts, current systems mainly support partitioning data by one attribute, which could be a composite key. The reason is that the developers of these systems always thought that someone has to eventually make these design choices manually. Thus, in the past, the tendency was to reduce the number of tuning parameters as much as possible.

    Related content
    Amazon researchers describe new method for distributing database tables across servers.

    This, of course, changes the moment you have automatic tuning techniques using machine learning, which can explore the space much more efficiently. And now maybe the opposite is true: providing more degrees of freedom and more knobs is a good thing, as they offer more potential for customization and, thus, better performance.

    The third self-adjustment method is where you deeply embed machine learning models into a component of the system to give you much better performance than is currently possible.

    Every database, for example, has a query optimizer that takes a SQL query and optimizes it to an execution plan, which describes how to actually run that query. This query optimizer is a complex piece of software, which requires very carefully tuned heuristics and cost models to figure out how best to do this translation. The state of the art now is that you treat this as a deep-learning problem. So we talk at that stage about learned components.

    Query patterns.png
    A comparison of two different approaches to learning to detect query patterns, using graph convolution networks (top) and tree convolution networks (bottom). From “LSched: A workload-aware learned query scheduler for analytical database systems”.

    The ultimate goal is to build a system out of learned components and to have everything tuned in a holistic way. There's a model monitoring the workload, watching the system, and making the right adjustments — potentially in ways no human is able to.

  3. Q. 

    Is it true that you developed an improved sorting algorithm? I thought that sorting was pretty much a solved problem.

    A. 

    That's right. It's still surprising. The way it works is, you learn a model over the distribution of the data — the cumulative distribution function, or CDF, which tells you where an item falls into the probability mass. Let's assume that in an e-commerce database, you have a table with orders, each order has a date, and you want to sort the table by date. Now you can build the CDF over the date attribute, and then you can ask a question like “How many orders happened before January 1st, 2021?”, and it spits out the probability.

    The nice thing about that is that, essentially, the CDF function allows you to ask, “Given an order date, where in the sorted order does it fit?” Assuming the model is perfect, it suddenly allows you to do sorting in O(n). [I.e., the sorting time is proportional to the number of items being sorted, n, not n2nlogn, or the like.]

    Learned sorting.png
    Recursively applying the cumulative distribution function (CDF) to sort items in an array in O(n) time. From “The case for a learned sorting algorithm”.

    Radix sort is also O(n), but it can be memory intensive, as the efficiency depends on the domain size — how many unique values there could possibly be. If your domain is one to a million, it might still be easily do-able in memory. If it's one to a billion, it already gets a little bit harder. If it's one to — pick your favorite power of ten — it eventually becomes impossible to do it in one pass.

    The model-based approach tries to overcome that in a clever way. You know roughly where items land, so you can place them into their approximate position and use insertion sort to correct for model errors. It’s a trick we used for indexes, but it turns out that you can use the same thing for sorting.

  4. Q. 

    For you, what was the appeal of doing research in the industrial setting?

    A. 

    One of the reasons we are so attracted to working for Amazon is access to information about real-world workloads. Instance optimization is all about self-adjusting to the workload and the data. And it's extremely hard to test it in academia.

    There are a few benchmark datasets, but internally, they often use random-number generators to create the data and to determine when and what types of queries are issued against the system.

    We fundamentally have to rethink how we build systems. ... Whenever a developer has to make a trade-off between two techniques or defines a constant, the developer should think about if this constant or trade-off shouldn’t be automatically tuned.
    Tim Kraska

    Because of this randomness, first of all, there are no interesting usage patterns — say, when are the dashboarding queries running, versus the batch jobs for loading the data. All that is gone. Even worse, the data itself doesn’t contain any interesting patterns, which either makes it too hard, because everything is random, or too easy, because everything is random.

    For example, when we tested our learned query optimizer on a very common data-warehousing benchmark, we found that we barely got any improvements, whereas for real-world workloads, we saw big improvements.

    We dug in a little bit, and it turns out that for common benchmarks, like TPC-H, every single database vendor makes sure that the query plans are close to perfect. They manually overfit the system to the benchmark. And this translates in no way to any real-world customer. No customer really runs queries exactly like the benchmark. Nobody does.

    Working with Redshift’s amazing development team and having access to real-world information provides a huge advantage here. It allows us not only to evaluate if our previous techniques actually work in practice, but it also helps us to focus on developing new techniques, which actually make a big difference to users by providing better performance or improved ease of use.

  5. Q. 

    So the collaboration with the Redshift team is going well?

    A. 

    It has been great and, in many ways, exceeded our expectations. When we joined, we certainly had some anxiety about how we would be working with the Redshift team, how much we would still be able to publish, and so on. For example, I know many researchers in industry labs who struggle to get access to data or have actual impact on the product.

    None of these turned out to be a real concern. Not only did we define our own research agenda, but we are also already deeply involved with many exciting projects and have a whole list of exciting things we want to publish about.

  6. Q. 

    Do you still collaborate with MIT?

    A. 

    Yes, and it is very much encouraged. Amazon recently created a Science Hub at MIT, and as part of the hub, AWS is also sponsoring DSAIL, a lab focused on ML-for-systems research. This allows us to work very closely with researchers at MIT.

  7. Q. 

    Some of the techniques you’ve discussed, such as sorting, have a wide range of uses. Will the Learned Systems Group work with groups other than Redshift?

    A. 

    We decided to focus on Redshift first as we had already a lot of experience with instance optimization for analytical systems, but we’ve already started to talk to other teams and eventually plan to apply the ideas more broadly.

    I believe that we fundamentally have to rethink how we build systems and system components. For example, whenever a developer has to make a trade-off between two techniques or defines a constant, the developer should think about if this constant or trade-off shouldn’t be automatically tuned. In many cases, the developer would probably approach the design of the component completely differently if she knows that the component is expected to self-adjust to the workload and data.

    Related content
    Optimizing placement of configuration data ensures that it’s available and consistent during “network partitions”.

    This is true not only for data management systems but across the entire software stack. For example, there has been work on improving network packet classification using learned indexes, spark scheduling algorithms using reinforcement learning, and video compression using deep-learning techniques to provide a better experience when bandwidth is limited. All these techniques will eventually impact the customer experience in the form of performance, reduced cost, or ease of use.

    For good reason, we already see a lot of adaptation of ML to improve systems at Amazon. Redshift, for example, offers multiple ML-based features — like Automated Materialized Views or automatic workload management. With the Learned Systems Group, we hope to accelerate that trend, with fully instance-optimized systems that self-adjust to workloads and data in ways no traditional system can. And that will provide better performance, cost, and ease of use for AWS customers.

Related content

CN, 31, Shanghai
As an Applied Scientist, you will be responsible for bringing new product designs through to manufacturing. You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will use expertise in physical sciences, theoretical, numerical or empirical techniques to create scalable models representing response of physical systems or devices, including: * Applying domain scientific expertise towards developing innovative analysis and tests to study viability of new materials, designs or processes * Working closely with engineering teams to drive validation, optimization and implementation of hardware design or software algorithmic solutions to improve product and customer risks * Establishing scalable, efficient, automated processes to handle large scale design and data analysis * Conducting research into use conditions, materials and analysis techniques * Tracking general business activity including device health in field and providing clear, compelling reports to management on a regular basis * Developing, implementing guidelines to continually optimize design processes * Using simulation tools like LS-DYNA, and Abaqus for analysis and optimization of product design * Using of programming languages like Python and Matlab for analytical/statistical analyses and automation * Demonstrating strong understanding across multiple physical science domains, e.g. structural, thermal, fluid dynamics, and materials * Developing, analyzing and testing structural solutions from concept design, feature development, product architecture, through system validation * Supporting product development and optimization through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques
IL, Haifa
We are seeking an Applied Scientist to help build Amazon’s next-generation customer memory and personalization systems. Are you interested in building systems that move beyond reacting to customer behavior, to actually understanding and remembering it over time? Our team is building Amazon’s customer memory layer – a system that extracts, curates, and reasons over customer knowledge to power next-generation personalization. This includes transforming noisy, unstructured signals into durable, high-quality representations of customer preferences, intents, and life events, and using them in real time to improve customer experiences. We are part of Amazon’s Personalization organization, a high-performing group that leverages large-scale machine learning, generative AI, and distributed systems to deliver highly relevant customer experiences. We tackle challenging problems at the intersection of information extraction, knowledge representation, LLM reasoning, and recommendation systems. Our systems operate under real-world constraints of scale, latency, and quality, requiring careful tradeoffs between precision, recall, and responsiveness. This team plays a central role in defining how Amazon understands its customers, and how that understanding is applied across the shopping experience. As an Applied Scientist, you will design and build ML and LLM-powered solutions for Amazon's customer memory and personalization systems. You will work on how customer knowledge is extracted, validated, and applied in production systems. You will own the end-to-end delivery of ML solutions, from problem formulation and modeling to offline and online experimentation, and production deployment at scale. You will deliver high-quality, scalable systems that power customer-facing experiences. You will drive work across areas such as fact extraction, memory quality and lifecycle, temporal reasoning, and grounded personalization, while navigating tradeoffs between quality, latency, and coverage. You will collaborate closely with engineering and product teams to translate research into measurable customer impact. Please visit https://www.amazon.science for more information.
US, WA, Seattle
Are you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow. We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc. We are seeking an experienced Sr Data Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience. Key job responsibilities As a Data Scientist on this team, you will: 1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals. 2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them. 3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness. 4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative 6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions 7. Contribute to the ML roadmap for the Ads-FM program through innovation and research.
US, WA, Seattle
You will build and lead the economics research agenda for measurement, experimentation, and value attribution for Amazon's Devices & Services organization. Your team is the "truth layer" of the Intelligence Core — the shared economics and causal inference capability that serves all Devices product lines, marketing pods, and Finance leadership with causal evidence of what Devices are worth and whether our investments are working. This is not a traditional analytics or measurement role. You will own an active research program in experimentation design — identifying and executing the causal studies that produce the causal inputs for pricing decisions, marketing optimization, and portfolio strategy. Your outputs provide the causal evidence base that L8 peers and senior leadership consume to make billions of dollars in investment decisions across the D&S portfolio. You will also own the economic models that validate and drive execution across the full surface area of marketing spend for devices and services. Key job responsibilities Economic Value: • Downstream value attribution for all Devices product lines — Impact on Prime, subscription lift, consumer spending, advertising value • Alexa+ value isolation and cross-PL attribution • Causal frameworks connecting device sales to Prime acquisition, subscription retention, and ecosystem engagement Marketing Science & Measurement: • Build the marketing science function from scratch • Incrementality measurement for marketing spend across all channels • Attribution methodology, measurement standards, and cross-pod governance • Marketing ROI frameworks for use by category marketers • CCM certification methodology and scenario planning models for optimal investment allocation Experimentation: • Owning the estimation methodology, identification strategies, data inputs/outputs, and refresh cadence • You will build this team's analytics function with AI at its core from day one • Experimentation governance — managing interference across teams, setting standards for causal validity • Evaluation framework for AI agents and autonomous optimization systems
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
IN, KA, Bengaluru
Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer-obsessed Manager Research Science with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery. As a Manager Research Science, you will: 1. Address business challenges through building compelling cases and using data to influence change across the organization 2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations 3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans 4. Manage multiple high-impact projects simultaneously 5. Work with technology teams and product managers to develop new tools and systems supporting business growth 6. Communicate with and support various internal stakeholders and external audiences 7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools The ideal candidate will have: - Extensive experience in operations research and data-driven decision making - Strong analytical and problem-solving skills - Robust program management and research science skills - Ability to work with a team and make independent decisions in ambiguous environments - Customer-obsessed mindset with a focus on improving the Amazon delivery experience This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space! Key job responsibilities 1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation 2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management 3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis 4. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options 5. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journals About the team We are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.
DE, BE, Berlin
As an Applied Scientist II in the Alexa Conversational Modelling Intelligence team within Alexa AI, you will drive model post-training for Large Language Models that power Alexa+. You'll adopt and adapt state-of-the-art techniques — including supervised fine-tuning, RLHF, and preference optimization — running rigorous experiments and translating findings into production-ready solutions that directly improve the customer experience for millions of users worldwide. You will own the full model development cycle from data curation through training, evaluation, and deployment. Your day-to-day will involve developing evaluation methods and metrics, diagnosing model defects, and iterating on recipes to move concrete quality and efficiency benchmarks. You'll write clean, reproducible code, contribute to shared tooling, and collaborate closely with scientists and engineers to bring models from experimentation to scale. You are technically curious, experiment-driven, and motivated by real customer impact. You will also advance the state of the art by publishing at top-tier NLP/ML conferences (ACL, EMNLP, NeurIPS, ICML, ICLR) — contributing to the broader research community while grounding your work in measurable outcomes. Key job responsibilities As an Applied Scientist II in the Alexa Conversational Modelling Intelligence team, you will own the end-to-end model development lifecycle for LLMs that power Alexa+. You'll design and execute training recipes — including supervised fine-tuning, reinforcement learning from human feedback, and preference optimization — iterating rapidly on data, hyperparameters, and architectures to move quality and efficiency metrics. Your work will directly shape how millions of customers interact with Alexa daily. You will build robust evaluation frameworks to measure model performance, diagnose failure modes, and quantify improvements. This includes developing benchmarks, implementing LLM-as-a-judge pipelines, and conducting rigorous defect analysis to identify where models fall short and why. You'll translate these insights into targeted improvements that close gaps in conversational quality, safety, and fluency. You will collaborate closely with research scientists and engineers to bring models from experimentation to production at scale. You'll contribute to shared tooling and infrastructure, write clean and reproducible code, and document your methods so the team can build on your work. You are also expected to advance the state of the art by publishing findings at top-tier NLP/ML venues (ACL, EMNLP, NeurIPS, ICML, ICLR), ensuring your research drives both customer impact and scientific contribution. A day in the life As an Applied Scientist II, your day will involve launching and monitoring training runs, analyzing experiment results, and iterating on model recipes based on evaluation data. You'll participate in science reviews with fellow researchers, sync with engineering partners on deployment readiness, and deep-dive into model outputs to understand behavioral patterns. You'll balance hands-on experimentation with collaborative problem-solving — working across the Alexa AI organization to align model improvements with customer-facing goals and product priorities. About the team The Alexa Conversational Modelling Intelligence team builds industry-leading LLM-based conversational technologies that customers love. Our mission is to push the envelope in LLMs for Alexa to deliver the best-possible customer experience. As an Applied Scientist, you'll contribute directly to that mission through model development and experimentation.
US, CA, Sunnyvale
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Manager III, Economist Job Location: Sunnyvale, California Job Number: AMZ9803624 Position Responsibilities: Independently manage a team of economists and/or scientists in developing strategic economic analyses and demand estimation models. Translate business questions into econometric methodologies and causal inference analyses. Communicate economic insights to non-technical audiences to guide strategic-level, high-impact business decisions. Scale economic models through cross-functional collaboration with engineering teams. Establish scientific quality standards and research priorities. Drive operational efficiency and research excellence across the team. 40 hours / week, 8:00am-5:00pm, Salary Range: $201,300/year to $272,400/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
US, WA, Seattle
Ever wish you could use your quantitative and critical thinking skills to influence business decisions? Economists at Amazon partner closely with senior management, business stakeholders, scientist and engineers, and economist leadership to solve key business problems. As part of the Content Discovery and Experimentation Science team within Prime Video, you will leverage your expertise in causal inference and experimental design to make Prime Video the best-in-class digital video experience. Key job responsibilities - Build causal models and metrics that capture trade-off decisions when business and customer outcomes do not align - Partner with data scientists and product managers to integrate these metrics into Prime Video's experimentation tooling - Work with finance partners to ensure that the team's product metrics contribute to Prime Video's strategic business and financial objectives - Contribute to technical and business documents to communicate ideas and proposals to various audiences - Educate and advocate for best practices in experimentation and how to use it for decision-making
US, TX, Austin
What happens when you combine startup speed with Amazon-scale impact? You get this team. Amazon Enterprise Security Products is a newly launched group building intelligent, cloud-agnostic security tools using AI-first development practices. Here, you build AI and you build with AI at the same time. This role is a chance to define and lead the science strategy for the future of security tooling with a small, fast team that ships like a startup but deploys at Amazon scale. We're looking for a Senior Data Scientist who operates at the intersection of applied ML, agentic AI, and security; and who can set technical direction across ambiguous, undefined problem spaces. You won't just build models; you'll decide which problems are worth solving, architect the scientific approach for an entire product area, and raise the bar for how the team applies science. You'll partner with senior and principal engineers, applied scientists, security researchers, and PMs, and your judgment will shape roadmaps, not just deliverables. This is a role for someone who thrives in ambiguity, influences without authority, and turns "too ambitious" into shipped reality. Key job responsibilities - Set the science direction for a product area: Define the modeling strategy, scientific approach, and success metrics for entire categories of AI-first security capabilities, agentic systems, anomaly detection, threat classification, and automated response across multi-cloud environments. Decide where science can move the needle and where it can't. - Own the hardest, most ambiguous problems: Take on undefined, open-ended challenges where the path isn't clear, the data is messy or scarce, and the stakes are high. Frame the problem, choose the approach, and bring others along. - Build with AI to build AI and define how the team does it: Drive adoption of agentic coding tools, LLM-powered workflows, and experimental AI tooling across the science org. Establish the practices that multiply velocity for every scientist, not just yourself. - Architect agentic intelligence: Lead the design of models, embeddings, RAG pipelines, evaluation frameworks, and feedback loops that make multi-agent security systems smart, safe, and customer-ready at scale. Own the science architecture decisions others build on. - Drive technical strategy across teams: Influence roadmaps, dive deep with senior and principal scientists and engineers, and align cross-functional partners around a shared scientific vision. Your recommendations shape what the team invests in next. - Prototype, validate, and scale: Turn ambiguous hypotheses into prototypes in days, validate with real customer signal, and chart the path from prototype to production system that runs reliably at Amazon scale. - Communicate to influence at the executive level: Translate complex modeling results and scientific trade-offs into clear recommendations for engineers, product leaders, and senior executives. Drive organizational decisions with data and earn trust across the company. - Raise the bar and grow others: Mentor data scientists and applied scientists, lead technical and science reviews, and champion AI-first development practices. Shape the science culture and hiring bar of a fast-growing team from the ground floor. A day in the life No two days look the same on this fast-growing, AI-first team. You might start your morning setting direction in a roadmap review; making the call on which science investments will have the biggest customer impact and then dive into architecting an evaluation framework that the whole team will build on. Before lunch, you're pair-prompting with an agentic coding assistant to validate a new approach, then unblocking a teammate stuck on a thorny modeling problem. In the afternoon, you lead a design session with senior and principal scientists and engineers, then distill it into a crisp recommendation for senior leadership. You own ambiguous problems end to end, define how the team works, and see your decisions ripple across the product. This is where builders who want to lead with science come to do their best work. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.