Combining knowledge graphs, quickly and accurately

Novel cross-graph-attention and self-attention mechanisms enable state-of-the-art performance.

Knowledge graphs are a way of representing information that can capture complex relationships more easily than conventional databases. At Amazon, we use knowledge graphs to represent the hierarchical relationships between product types on amazon.com; the relationships between creators and content on Amazon Music and Prime Video; and general information for Alexa’s question-answering service — among other things.

Expanding a knowledge graph often involves integrating it with another knowledge graph. But different graphs may use different terms for the same entities, which can lead to errors and inconsistencies during integration. Hence the need for automated techniques of entity alignment, or determining which elements of different graphs refer to the same entities.

In a paper accepted to the Web Conference, my colleagues and I describe a new entity alignment technique that factors in information about the graph in the vicinity of the entity name. In tests involving the integration of two movie databases, our system improved upon the best-performing of ten baseline systems by 10% on a metric called area under the precision-recall curve (PRAUC), which evaluates the trade-off between true-positive and true-negative rates.

Despite our system’s improved performance, it remains highly computationally efficient. One of the baseline systems we used for comparison is a neural-network-based system called DeepMatcher, which was specifically designed with scalability in mind. On two tasks, involving movie databases and music databases, our system reduced training time by 95% compared to DeepMatcher, while offering enormous improvements in PRAUC.

To implement our model, we used a new open-source tool called DGL (Deep Graph Library), which was developed by researchers in Amazon Web Services.

A graph is a mathematical object that consists of nodes, usually depicted as circles, and edges, usually depicted as line segments connecting the circles. Network diagrams, organizational charts, and flow charts are familiar examples of graphs.

Our work specifically addresses the problem of merging multi-type knowledge graphs, or knowledge graphs whose nodes represent more than one type of entity. For instance, in the movie data sets we worked with, a node might represent an actor, a director, a film, a film genre, and so on. Edges represented the relationships between entities — acted in, directed, wrote, and so on.

Entity alignment.png
This example illustrates the challenge of entity alignment. IMDB lists the writer of the movie Don’t Stop Dreaming as Aditya Raj, but the (now defunct) Freebase database lists him as Aditya Raj Kapoor. Are they the same person?

Our system is an example of a graph neural network, a type of neural network that has recently become popular for graph-related tasks. To get a sense for how it works, consider the Freebase example above, which includes what we call the “neighborhood” of the node representing Aditya Raj Kapoor. This is a two-hop local graph, meaning that it contains the nodes connected to Kapoor (one hop) and the nodes connected to them (two hops), but it doesn’t fan out any farther through the knowledge graph. The neighborhood thus consists of six nodes.

With a standard graph neural network (GNN), the first step — known as the level-0 step — is to embed each of the nodes, or convert it to a fixed-length vector representation. That representation is intended to capture information about node attributes useful for the network’s task — in this case, entity alignment — and it’s learned during the network’s training.

Next, in the level-1 step, the network considers the central node (here, Aditya Raj Kapoor) and the nodes one hop away from it (Don’t Stop Dreaming and Sambar Salsa). For each of these nodes, it produces a new embedding, which consists of the node's level-0 embedding concatenated with the sum of its immediate neighbors' level-0 embeddings.

At the level-2 step — the final step in a two-hop network — the network produces a new embedding for the central node, which consists of that node’s level-1 embedding concatenated with the summation of the level-1 embeddings of its immediate neighbors.

Graph neural network
A demonstration of how graph neural networks use recursive embedding to condense all the information in a two-hop graph into a single vector. Relationships between entities — such as "produce" and "write" in a movie database (red and yellow arrows, respectively) — are encoded in the level-0 embeddings of the entities themselves (red and orange blocks).
Stacy Reilly

In our example, this process compresses the entire six-node neighborhood graph from the Freebase database into a single vector. It would do the same with the ten-node neighborhood graph from IMDB, and comparing the vectors is the basis for the network’s decision about whether or not the entities at the centers of the graphs — Aditya Raj and Aditya Raj Kapoor — are the same.

This is the standard implementation of the GNN for the entity alignment problem. Unfortunately, in our experiments, it performed terribly. So we made two significant modifications.

The first was a cross-graph attention mechanism. During the level-1 and level-2 aggregation stages, when the network sums the embeddings of each node’s neighbors, it weights those sums based on a comparison with the other graph.

In our example, that means that during the level-1 and level-2 aggregations, the nodes Don’t Stop Dreaming and Sambar Salsa, which show up in both the IMDB and Freebase graphs, will get greater weight than Gawaahi and Shamaal, which show up only in IMDB.

Cross-graph attention.png
In this example, our cross-graph attention mechanism (blue lines) gives added weight (dotted red lines) to the embeddings of entities shared between neighborhood graphs.

The cross-graph attention mechanism thus emphasizes correspondences between the graphs and de-emphasizes differences. After all, the differences between the graphs is why it’s useful to combine their information in the first place.

Radioactive.png
The original version of “Radioactive” and the remix are distinct tracks, but they share so many attributes that a naïve entity alignment system might misclassify them as identical.

This approach has one major problem, however: sometimes the differences between graphs matter more than their correspondences. Consider the example at left, which compares two different versions of Imagine Dragons’ hit “Radioactive”, the original album cut and the remix featuring Kendrick Lamar.

Here, the cross-graph attention mechanism might overweight the many similarities between the two tracks and underweight the key difference: the main performer. So our network also includes a self-attention mechanism.

Self-attention.png
The application of our self-attention mechanism in our running example involving Aditya Raj.

During training, the self-attention mechanism learns which attributes of an entity are most important for distinguishing it from entities that look similar. In this case, it would learn that many distinct recordings may share the same songwriter or songwriters; what distinguishes them is the performer.

These two modifications are chiefly responsible for the improved performance of our model versus the ten baselines we compared it with.

Finally, a quick remark about one of the several techniques we used to increase our model’s computational efficiency. Although, for purposes of entity alignment, we compare two-hop neighborhoods, we don’t necessarily include a given entity’s entire two-hop neighborhood. We impose a cap on the number of nodes included in the neighborhood, and to select nodes for inclusion, we use weighted sampling.

The sample weights have an inverse relationship to the number of neighbor nodes that share the same relationship to the node of interest. So, for instance, a movie might have dozens of actors but only one director. In that case, our method would have a much higher chance of including the director node in our sampled neighborhood than it would of including any given actor node. Restricting the neighborhood size in this way prevents our method’s computational complexity from getting out of hand.

Related content

AU, VIC, Melbourne
Are you excited about leveraging state-of-the-art Computer Vision algorithms and large datasets to solve real-world problems? Join Amazon as an Applied Scientist Intern and be at the forefront of AI innovation! As an Applied Scientist Intern, you'll work in a fast-paced, cross-disciplinary team of pioneering researchers. You'll tackle complex problems, developing solutions that either build on existing academic and industrial research or stem from your own innovative thinking. Your work may even find its way into customer-facing products, making a real-world impact. Please note: This internship is a duration of 6 months full time with a start date in Jan-March 2027. The successful intern is required to be based in Melbourne and relocation allowance will be provided if you are based outside of Melbourne. Key job responsibilities - Develop novel solutions and build prototypes - Work on complex problems in Computer Vision and Machine Learning - Contribute to research that could significantly impact Amazon's operations - Collaborate with a diverse team of experts in a fast-paced environment - Collaborate with scientists on writing and submitting papers to Tier-1 conferences (e.g., CVPR, ICCV, NeurIPS, ICML) - Present your research findings to both technical and non-technical audiences Key Opportunities - Collaborate with leading machine learning researchers - Access Amazon tools and hardware (large GPU clusters) - Address challenges at an unparalleled scale - Become a disruptor, innovator, and problem solver in the field of computer vision - Potentially deliver solutions to production in customer-facing applications - Opportunities to become an FTE after the internship Join us in shaping the future of AI at Amazon. Apply now and turn your research into real-world solutions!
IN, KA, Bengaluru
The Trust CX Innovations team is looking for an Applied Scientist with strong background in Generative AI space to build solutions that help in upholding customer trust for Alexa+. As an Applied Scientist in Trust CX innovations, you will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. You'll lead research in trust-preserving machine learning techniques. We are working on revolutionizing the way Amazonians work and collaborate. You will help us achieve new heights of productivity through the power of advanced generative AI technologies. Key job responsibilities - Lead research initiatives in generative AI, focusing on LLMs, multimodal models, and frontier AI capabilities - Develop innovative approaches for model optimization, including prompt engineering, few-shot learning, and efficient fine-tuning - Pioneer new methods for AI safety, alignment, and responsible AI development - Design and execute sophisticated experiments to evaluate model performance and behavior - Lead the development of production-ready AI solutions that scale efficiently - Collaborate with product teams to translate research innovations into practical applications - Guide engineering teams in implementing AI models and systems at scale - Author technical papers for top-tier conferences - File patents for novel AI technologies and applications A day in the life You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our trust-preserving experiences. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership. About the team Who We Are: Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering and customer-centric design. Our Mission: To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust.
US, CA, Pasadena
The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist with experience in semiconductor process development who will aid in AWS’s effort to bring cloud quantum computing services to its worldwide customer base. You will join a multi-disciplinary team of scientists, and hardware and software engineers working at the forefront of quantum computing. Through your work inside and outside of the cleanroom environment in the fabrication research and development group, you will solve problems related to developing next-generation quantum processors. Candidates must have a demonstrated background in sound scientific and engineering principles, and must have excellent data analysis, bias for action, problem solving, and communication skills, and be highly motivated and curious to research and learn new technical topics as needed. As a research scientist you will be expected to work on new ideas and stay abreast of novel approaches in fabricating and packaging superconducting quantum processors. Working effectively within a team environment is critical. Key job responsibilities Responsibilities include developing novel processes to fabricate high-coherence superconducting qubits; developing advanced 3DI interconnect and routing technologies for integrating superconducting quantum technologies; analyzing inline metrology and electrical test data; writing production standard operating procedures to transfer newly-developed processes to production teams; interacting with project leads to provide feedback that continuously improves different processes. A day in the life The candidate will develop novel technologies using micro-/nano-fabrication techniques inside the cleanroom (independently or in collaboration with other scientists and engineers) for next-generation quantum computing. Outside the cleanroom, the candidate will plan experiments, analyze data, and conceive future innovations. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
US, WA, Redmond
We are searching for a talented candidate with expertise in orbital mechanics and spaceflight navigation, including LEO Satellite Orbit Determination. This position requires experience in simulation and analysis of spacecraft orbital mechanics and sequential orbit determination methods, including Extended Kalman Filters (EKF) and/or Unscented Kalman Filter (UKF). Strong analysis skills are required to develop engineering studies of complex large-scale dynamical systems. This position requires demonstrated expertise in computational analysis automation and tool development. Key job responsibilities - Perform spacecraft maneuver or navigation analysis in support of multi-disciplinary trades within the Amazon Leo team. - Contribute to prototype software development of flight algorithms. - Test and assess navigation software for integration into flight systems. - Assess and trouble-shoot the performance of Leo on-board GNSS hardware and software systems. - Work closely with GNC engineers to manage on-orbit performance and develop flight dynamics operations processes. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life - Interacting with GNC teams to evaluate and troubleshoot satellite issues. - Working within the Flight Dynamics Research team to prioritize tasks. - Performing analysis, simulation, testing and documentation to address assigned tasks.
IN, KA, Bengaluru
Are you passionate about solving complex business problems at scale through Generative AI? Do you want to help build intelligent systems that reason, act, and learn from minimal supervision? If so, we have an exciting opportunity for you on Amazon's Trustworthy Shopping Experience (TSE) team. At TSE, our vision is to guarantee customers a worry-free shopping experience by earning their trust that the products they buy are safe, authentic, and compliant with regulations and policy. We do this in close partnership with our selling partners, empowering them with best-in-class tools and expertise to offer a high-quality, compliant selection that customers trust. As an Applied Scientist I, you will bring subject matter expertise in at least one relevant discipline (e.g., NLP, computer vision, representation learning, agentic architecture) to contribute to next-generation agentic AI solutions that automate complex manual investigation processes at Amazon scale. Working alongside senior scientists, you will map business goals—such as reducing cost-of-serving while maintaining trust and safety standards—to well-defined scientific problems and metrics. You will invent, refine, and experiment with solutions spanning agentic reasoning, self-supervised representation learning, few-shot adaptation, multimodal understanding, and model compression. With guidance from senior scientists, you will stay current on research trends and benchmark your results against the state of the art. You will help design and execute experiments to identify optimal solutions, initiating the development and implementation of small components with team guidance. You will write secure, stable, testable, and well-documented production code at the level of an SDE I, rigorously evaluating models and quantifying performance. You will handle data in accordance with Amazon policies, troubleshoot issues to root cause, and ensure your work does not put the company at risk. Your scope of influence will typically be at the self-level, with the possibility of mentoring interns. You will participate in team design and prioritization discussions, learn the business context behind TSE's products, and escalate problems with proposed solutions. You will publish internal technical reports and may contribute to peer-reviewed publications and external review activities when aligned with business needs. This role offers a unique opportunity to contribute to end-to-end AI development—from research through production—with your contributions serving hundreds of millions of customers within months, not years. Key job responsibilities • Contribute to the design and development of agentic AI systems with multi-step reasoning, autonomous task execution, and multimodal intelligence, including feedback and memory mechanisms, leveraging reinforcement learning techniques for agent decision-making and policy optimization, with input and guidance from senior scientists • Help productionize models built on top of SFT (Supervised Fine-tuning) and RFT (Reinforced Fine-tuning) approaches, as well as few-shot approaches based on multimodal datasets spanning text, images, and structured data, applying mathematical optimization techniques to improve efficiency, resource allocation, and decision-making in complex workflows, working alongside senior scientists to identify optimal solutions • Contribute to building production-ready deep learning and conventional ML solutions, including multimodal fusion and cross-modal alignment techniques that seamlessly connect visual, textual, and relational understanding, to support automation requirements within your team's scope • Help identify customer and business problems; use reasonable assumptions, data, and customer requirements to solve well-defined scientific problems involving multimodal inputs such as unstructured text, documents, product images, and relational data, developing representations that capture complementary signals across modalities and mapping business goals to scientific metrics • May co-author research papers for peer-reviewed internal and/or external venues, including contributions in areas such as multimodal representation learning and vision-language modeling, and contribute to the wider scientific community by reviewing research submissions, when aligned with business needs • Prototype rapidly, iterate based on feedback, and deliver small components at SDE I level—including multimodal data pipelines and inference modules—that integrate into production-scale systems • Write secure, stable, testable, maintainable, and well-documented code, balancing model capability, deployment cost, and resource usage across multimodal architectures while understanding state-of-the-art data structures, algorithms, and performance tradeoffs • Rigorously test code and evaluate models across individual and combined modalities, quantifying their performance; troubleshoot issues, research root causes, and thoroughly resolve defects, leaving systems more maintainable • Participate in team design, scoping, and prioritization discussions through clear verbal and written communication; seek to learn the business context, science, and engineering behind your team's products, including how multimodal signals contribute to trust and safety decisions • Participate in engineering best practices with peer reviews; clearly document approaches and communicate design decisions; publish internal technical reports to institutionalize scientific learning • Help train and mentor scientist interns; identify and escalate problems with proposed solutions, taking ownership or ensuring clear hand-off to the right owner About the team Trustworthy Shopping Experience Product team in TSE is responsible for the human-in-the-loop products and technology used in the risk investigations at Amazon. The team is also responsible for reducing the cost of performing the investigations, by automating wherever possible and optimizing the experience where manual interventions are needed. The team leverages state-of-the art technology and GenAI to deliver the products and associated goals.
AU, NSW, Sydney
AWS Networking operates one of the largest and most complex networks on the planet. The team you'd join is responsible for the availability of that network — measuring how it performs for customers, predicting where it is most likely to degrade, and reshaping how we operate it as the workload grows. We are in the middle of a significant change in how network operations are run. Lessons from our recent work on automation, AI, and ML — including agentic systems that triage and mitigate incidents alongside engineers — are feeding into a broader rethink of where humans focus, where automation takes over, and how we measure whether either is working. We are looking for a Data Scientist to join the team in Sydney to drive the data science strategy behind that change. You will define the metrics that matter, own the evidence the team uses to make decisions, and measure whether each decision delivered the outcomes we expected. You'll be the data science voice on a team of senior network and software engineers — the person who decides what we measure, how we measure it, and what the numbers actually mean. Concretely, that means setting the analytical bar for the program, designing risk and reliability models against telemetry from millions of network devices, surfacing the patterns that drive customer-impact incidents, and turning that analysis into the dashboards and metrics our leaders use to set priorities. It also means owning the evaluations that tell us when a new piece of automation — including the agents we are rolling out to support engineers on the front line — is actually moving the needle on availability, and not just adding noise. If you are a scientist who wants to shape how a tier-one production network is run — using data to drive program strategy, not just to support it — at a scale no academic lab or startup can match, and you're at your best as the data science voice embedded in a team of engineers, this is the team for you. Key job responsibilities - Define and drive the data science strategy for the program — the metrics, the experiments, and what counts as evidence that a change worked - Lead the design and deployment of predictive risk and reliability models for network availability, using device failures, alarm telemetry, ticket data, and traffic signals - Own the evidence behind program decisions: where availability is at risk, where automation is ready to expand, where engineering effort has the highest leverage. Defend recommendations to senior technical and business audiences - Design and own the operational analytics and dashboards (Amazon QuickSight, Amazon CloudWatch, Python) used by senior leadership to track network health and the impact of operational change - Design and run experiments to evaluate the automation we are rolling out — including agentic systems supporting engineers on incidents — measuring whether each rollout improved availability - Drive data quality and classification improvements — event categorisation, root-cause attribution — so the program's metrics rest on solid ground - Build and own event-driven scoring pipelines (Python, SQL, AWS Lambda, Amazon S3, Amazon Athena) that keep the decide / measure / improve loop running - Bring statistical rigour to the engineers you partner with — review experiment designs, push back on unsupported assumptions, and raise the bar on how the team uses evidence A day in the life You might start the morning defining how the team will measure a new initiative — the success metrics, the counterfactual, the bar for calling it a win. By mid-morning you're with the engineering team turning a proposal into a decision: walking through trade-offs, pushing back where the data doesn't support an assumption. The afternoon is outcome measurement — refining the evaluation pipeline that tracks last week's rollout, updating the CloudWatch dashboard senior leadership uses to gate the next expansion, and prepping the data for an upcoming Director review. About the team We sit inside AWS Networking with a strong Sydney presence and a remit that spans network availability, the data and analytics that support it, and the automation we are building to change how operations are done. You'd be the data science voice in a small, senior team of network and software engineers in Sydney, partnering with the broader network engineering organisation across Seattle and Dublin. Small team, high autonomy, direct line to senior leadership, and a roadmap with real production impact rather than research demos.
IN, KA, Bengaluru
Interested to build the next generation Financial systems that can handle billions of dollars in transactions? Interested to build highly scalable next generation systems that could utilize Amazon Cloud? Massive data volume + complex business rules in a highly distributed and service oriented architecture, a world class information collection and delivery challenge. Our challenge is to deliver the software systems which accurately capture, process, and report on the huge volume of financial transactions that are generated each day as millions of customers make purchases, as thousands of Vendors and Partners are paid, as inventory moves in and out of warehouses, as commissions are calculated, and as taxes are collected in hundreds of jurisdictions worldwide. Key job responsibilities • Understand the business and discover actionable insights from large volumes of data through application of machine learning, statistics or causal inference. • Analyse and extract relevant information from large amounts of Amazon’s historical transactions data to help automate and optimize key processes • Research, develop and implement novel machine learning and statistical approaches for anomaly, theft, fraud, abusive and wasteful transactions detection. • Use machine learning and analytical techniques to create scalable solutions for business problems. • Identify new areas where machine learning can be applied for solving business problems. • Partner with developers and business teams to put your models in production. • Mentor other scientists and engineers in the use of ML techniques. A day in the life • Understand the business and discover actionable insights from large volumes of data through application of machine learning, statistics or causal inference. • Analyse and extract relevant information from large amounts of Amazon’s historical transactions data to help automate and optimize key processes • Research, develop and implement novel machine learning and statistical approaches for anomaly, theft, fraud, abusive and wasteful transactions detection. • Use machine learning and analytical techniques to create scalable solutions for business problems. • Identify new areas where machine learning can be applied for solving business problems. • Partner with developers and business teams to put your models in production. • Mentor other scientists and engineers in the use of ML techniques. About the team The FinAuto TFAW(theft, fraud, abuse, waste) team is part of FGBS Org and focuses on building applications utilizing machine learning models to identify and prevent theft, fraud, abusive and wasteful(TFAW) financial transactions across Amazon. Our mission is to prevent every single TFAW transaction. As a Machine Learning Scientist in the team, you will be driving the TFAW Sciences roadmap, conduct research to develop state-of-the-art solutions through a combination of data mining, statistical and machine learning techniques, and coordinate with Engineering team to put these models into production. You will need to collaborate effectively with internal stakeholders, cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, design simulations and experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the International Emerging Stores organization. You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication. About the team Central Machine Learning team works closely with the IES business and engineering teams in building ML solutions that create an impact for Emerging Marketplaces. This is a great opportunity to leverage your machine learning and data mining skills to create a direct impact on millions of consumers and end users.
GB, Cambridge
Alexa is looking for an Applied Scientist with a strong background in Natural Language Processing (NLP) and Large Language Models (LLMs) to help build state-of-the-art conversational systems. In this role, you will collaborate with a large team of scientists training the Large Language Models that power the Alexa stack, as well as software engineers serving them in production systems. You will own solutions end-to-end: from ideation and research through to production deployment, enabling conversational assistants to support external tools, leverage diverse sources of information, and deliver novel reasoning capabilities to millions of Alexa customers. Key job responsibilities As an Applied Scientist, you will develop innovative solutions to complex problems to extend the functionalities of conversational assistants. You will use your technical expertise to research and implement novel algorithms and modelling solutions in collaboration with other scientists and engineers. You will analyze customer behaviors and define metrics to enable the identification of actionable insights and measure improvements in customer experience. You will communicate results and insights to both technical and non-technical audiences through written reports, presentations and external publications. You would be able to bi-modal on science and engineering: someone who combines strong scientific foundations with the execution skills to ship high-quality solutions. A day in the life As an Applied Scientist on the Alexa Science team, you'll drive innovation in evaluating new product experiences while discovering novel approaches to enhance model capabilities and enrich customer interactions. You'll collaborate with cross-functional teams of engineers and scientists to identify root causes of model and system integration issues, continuously improving the end-to-end customer experience. You'll partner closely with scientists developing and fine-tuning large language models, engineers building low-latency inference infrastructure, and product teams defining customer experience metrics. About the team We are a team of applied scientists and engineers building the intelligence layer that powers Alexa+. Our work sits at the intersection of large language models, decision-making under uncertainty, and production ML systems. What we build directly shapes the customer experience: determining which models serve their requests, optimizing response latency, and creating natural, seamless interactions. We're a collaborative team that values rigorous experimentation, clear communication, and delivering solutions that perform at scale in real-world environments.