Economics Nobelist on causal inference

In a keynote address at the latest Amazon Machine Learning Conference, Amazon academic research consultant, Stanford professor, and recent Nobel laureate Guido Imbens offered insights on the estimation of causal effects in “panel data” settings.

Since 2013, Amazon has held an annual internal conference, the Amazon Machine Learning Conference (AMLC), where machine learning practitioners from around the company come together to share their work, teach and learn new techniques, and discuss best practices.

At the third AMLC, in 2015, Guido Imbens, a professor of economics at the Stanford University Graduate School of Business, gave a popular tutorial on causality and machine learning. Nine years and one Nobel Prize for economics later, Imbens — now in his tenth year as an Amazon academic research consultant — was one of the keynote speakers at the 2024 AMLC, held in October.

Guido cropped.png
Guido Imbens, Nobel laureate, professor of economics at the Stanford University Graduate School of Business, and an Amazon academic research consultant for the past 10 years.

In his talk, Imbens discussed causal inference, a mainstay of his research for more than 30 years and the topic that the Nobel committee highlighted in its prize citation. In particular, he considered so-called panel data, in which multiple units — say, products, customers, or geographic regions — and outcomes — say, sales or clicks — are observed at discrete points in time.

Over particular time spans, some units receive a treatment — say, a special product promotion or new environmental regulation — whose effects are reflected in the outcome measurements. Causal inference is the process of determining how much of the change in outcomes over time can be attributed to the treatment. This means adjusting for spurious correlations that result from general trends in the data, which can be inferred from trends among the untreated (control) units.

Imbens began by discussing the value of his work at Amazon. “I started working with people here at Amazon in 2014, and it's been a real pleasure and a real source of inspiration for my research, interacting with the people here and seeing what kind of problems they're working on, what kind of questions they have,” he said. “I've always found it very useful in my econometric, in my statistics, in my methodological research to talk to people who are using these methods in practice, who are actually working with these things on the ground. So it's been a real privilege for the last 10 years doing that with the people here at Amazon.”

Panel data

Then, with no further ado, he launched into the substance of his talk. Panel data, he explained, is generally represented by a pair of matrices, whose rows represents units and whose columns represent points in time. In one matrix, the entries represent measurements made on particular units at particular times; the other matrix takes only binary values, which represent whether a given unit was subject to treatment during the corresponding time span.

Related content
Amazon Scholar David Card and Amazon academic research consultant Guido Imbens talk about the past and future of empirical economics.

Ideally, for a given unit and a given time span, we would run an experiment in which the unit went untreated; then we would back time up and run the experiment again, with the treatment. But of course, time can’t be backed up. So instead, for each treated cell in the matrix, we estimate what the relevant measurement would have been if the treatment hadn’t been applied, and we base that estimate on the outcomes for other units and time periods.

For ease of explanation, Imbens said, he considered the case in which only one unit was treated, for only one time interval: “Once I have methods that work effectively for that case, the particular methods I'm going to suggest extend very naturally to the more-general assignment mechanism,” he said. “This is a very common setup.”

Control estimates

Imbens described five standard methods for estimating what would have been the outcome if a treated unit had been untreated during the same time period. The first method, which is very common in empirical work in economics, is known as known as difference of differences. It involves a regression analysis of all the untreated data up to the treatment period; the regression function can then be used to estimate the outcome for the treated unit if it hadn’t been treated.

The second method is called synthetic control, in which a control version of the treated unit is synthesized as a weighted average of the other control units.

“One of the canonical examples is one where he [Alberto Abadie, an Amazon Scholar, pioneer of synthetic control, and long-time collaborator of Imbens] is interested in estimating the effect of an anti-smoking regulation in California that went into effect in 1989,” Imbens explained. “So he tries to find the convex combination of the other states such that smoking rates for that convex combination match the actual smoking rates in California prior to 1989 — say, 40% Arizona, 30% Utah, 10% Washington and 20% New York. Once he has those weights, he then estimates the counterfactual smoking rate in California.”

Guido Imbens AMLC keynote figure
A synthetic control estimates a counterfactual control for a treated unit by synthesizing outcomes for untreated units. For instance, smoking rates in California might by synthesized as a convex combination of smoking rates in other states.

The third method, which Imbens and a colleague had proposed in 2016, adds an intercept to the synthetic-control equation; that is, it specifies an output value for the function when all the unit measurements are zero.

The final two methods were variations on difference of differences that added another term to the function to be optimized: a low-rank matrix, which approximates the results of the outcomes matrix at a lower resolution. The first of these variations — the matrix completion method — simply adds the matrix, with a weighting factor, to the standard difference-of-differences function.

Related content
Amazon Scholar David Card wins half the award, while academic research consultant Guido Imbens shares in the other half.

The second variation — synthetic difference of differences — weights the distances between the unit-time measurements and the regression curve according to the control units’ similarities to the unit that received the intervention.

“In the context of the smoking example,” Imbens said, “you assign more weight to units that are similar to California, that match California better. So rather than pretending that Delaware or Alaska is very similar to California — other than in their level — you only put weight on states that are very similar to California.”

Drawbacks

Having presented these five methods, Imbens went on to explain what he found wrong with them. The first problem, he said, is that they treat the outcome and treatment matrices as both row (units) and column (points in time) exchangeable. That is, the methods produce the same results whatever the ordering of rows and columns in the matrices.

“The unit exchangeability here seems very reasonable,” Imbens said. “We may have some other covariates, but in principle, there's nothing that distinguishes these units or suggests treating them in a way that's different from exchangeable.

Related content
Pat Bajari, VP and chief economist for Amazon's Core AI group, on his team's new research and what it says about economists' role at Amazon.

“But for the time dimension, it's different. You would think that if we're trying to predict outcomes in 2020, having outcomes measured in 2019 is going to be much more useful than having outcomes measured in 1983. We think that there's going to be correlation over time that makes predictions based on values from 2019 much more likely to be accurate than predictions based on values from 1983.”

The second problem, Imbens said, is that while the methods work well in the special case he considered, where only a single unit-time pair is treated — and indeed, they work well under any conditions in which the treatment assignments have a clearly discernible structure — they struggle in cases where the treatment assignments are more random. That’s because, with random assignment, units drop in and out of the control group from one time period to the next, making accurate regression analysis difficult.

A new estimator

So Imbens proposed a new estimator, one based on the matrix completion method, but with additional terms that apply two sets of weights to each control unit’s contribution to the regression analysis. The first weight reduces the contribution of a unit measurement according to its distance in time from the measurement of the treated unit — that is, it privileges more recent measurements.

Related content
The requirement that at any given time, all customers see the same prices for the same products necessitates innovation in the design of A/B experiments.

The second weight reduces the contributions of control unit measurements according to their absolute distance from the measurement of the treated unit. There, the idea is to limit the influence of outliers in sparse datasets — that is, datasets that control units are constantly dropping in and out of.

Imbens then compared the performance of his new estimator to those of the other five, on nine existing datasets that had been chosen to test the accuracy of prior estimators. On eight of the nine datasets, Imbens’s estimator outperformed all five of its predecessors, sometimes by a large margin; on the ninth dataset, it finished a close second to the difference-of-differences approach — which, however, was the last-place finisher on several other datasets.

Imbens estimator.png
Root mean squared error of six estimators on nine datasets, normalized to the best-performing dataset. Imbens’s new estimator, the doubly weighted causal panel (DWCP) estimator, outperforms its predecessors, often by a large margin.

“I don't want to push this as a particular estimator that you should use in all settings,” Imbens explained. “I want to mainly show that even simple changes to existing classes of estimators can actually do substantially better than the previous estimators by incorporating the time dimension in a more uh more satisfactory way.”

For purposes of causal inference, however, the accuracy of an estimator is not the only consideration. The reliability of the estimator — its power, in the statistical sense — also depends on its variance, the degree to which its margin of error deviates from the mean in particular instances. The lower the variance, the more likely the estimator is to provide accurate estimates.

Variance of variance

For the rest of his talk, Imbens discussed methods of estimating the variance of counterfactual estimators. Here things get a little confusing, because the variance estimators themselves display variance. Imbens advocated the use of conditional variance estimators, which hold some variables fixed — in the case of panel data, unit, time, or both — and estimate the variance of the free variables. Counterintuitively, higher-variance variance estimators, Imbens said, offer more power.

Related content
Causal machine learning provides a powerful tool for estimating the effectiveness of Fulfillment by Amazon’s recommendations to selling partners.

“In general, you should prefer the conditional variance because it adapts more to the particular dataset you're analyzing,” Imbens explained. “It's going to give you more power to find the treatment effects. Whereas the marginal variance” — an alternative and widely used method for estimating variance — “has the lowest variance itself, and it's going to have the lowest power in general for detecting treatment effects.”

Imbens then presented some experimental results using synthetic panel data that indicated that, indeed, in cases where data is heteroskedastic — meaning that the variance of one variable increases with increasing values of the other — variance estimators that themselves use conditional variance have greater statistical power than other estimators.

“There's clearly more to be done, both in terms of estimation, despite all the work that's been done in the last couple of years in this area, and in terms of variance estimation,” Imbens concluded. “And where I think the future lies for these models is a combination of the outcome modeling by having something flexible in terms of both factor models as well as weights that ensure that you're doing the estimation only locally. And we need to do more on variance estimation, keeping in mind both power and validity, with some key role for modeling some of the heteroskedasticity.”

Research areas

Related content

US, CA, San Francisco
Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Autonomy organization, and we are looking for a driven and talented Member of Technical Staff to join us to build state-of-the art agents. As an MTS on our team, you will design, build, and maintain a Spark-based infrastructure to process and manage large datasets critical for machine learning research. You’ll work closely with our researchers to develop data workflows and tools that streamline the preparation and analysis of massive multimodal datasets, ensuring efficiency and scalability. We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems and value an inclusive and collaborative team culture, you will thrive in this role, and we hope to hear from you. Key job responsibilities * Develop and maintain reliable infrastructure to enable large-scale data extraction and transformation. * Work closely with researchers to create tooling for emerging data-related needs. * Manage project prioritization, deliverables, timelines, and stakeholder communication. * Illuminate trade-offs, educate the team on best practices, and influence technical strategy. * Operate in a dynamic environment to deliver high quality software.
US, CA, San Francisco
Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As an Applied Scientist, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
US, CA, San Francisco
Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Senior Applied Scientist, you'll spearhead the development of breakthrough foundation models and full-stack robotics systems that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive technical excellence in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll combine hands-on technical work with scientific leadership, ensuring your team delivers robust solutions for dynamic real-world environments. You'll leverage Amazon's vast computational resources to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Lead technical initiatives across the robotics stack, driving breakthrough approaches through hands-on research and development in areas including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Guide technical direction for full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Mentor fellow scientists while maintaining strong individual technical contributions - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack - Influence technical decisions and implementation strategies within your area of focus A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Guide fellow scientists in solving complex technical challenges across the full robotics stack - Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems - Drive technical discussions within your team and with key stakeholders - Conduct experiments and prototype new ideas using our massive compute cluster and extensive robotics infrastructure - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
CA, BC, Vancouver
Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems. Global Hiring Science owns and develops products and services using Artificial Intelligence and Machine Learning (ML) that enhance recruitment. We collaborate with scientists to build and maintain machine learning solutions for hiring, offering opportunities to both apply and develop ML engineering skills in a production environment. Key job responsibilities • Design and implement advanced AI models using the latest LLM and GenAI technologies to develop fair and accurate machine learning models for hiring. • Clearly and cogently present your work and ideas, and respond effectively to feedback. • Collaborate with cross-functional teams with Research Scientists and Software Engineers to integrate AI-driven products into Amazon’s hiring process. • Stay at the advance of AI research, continuously exploring and implementing new techniques in NLP, LLMs, and GenAI to drive innovation in hiring. • Implement advanced natural language processing models to extract insights from diverse data sources. • Ensure effective teamwork, communication, collaboration, and commitment across multiple teams with competing priorities. • Contribute to the scientific community through publications, presentations, and collaborations with academic institutions. About the team The mission of Global Hiring Science (GHS) is to improve both the efficiency and effectiveness of hiring across Amazon with assessments and interview improvements. We are a team of experts in machine learning, industrial-organizational psychology, data science, and measuring the knowledge, skills, and abilities that it takes to be successful at Amazon.
US, CA, San Francisco
Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will contribute directly to AI agent development in an applied research role, including model training, dataset design, and pre- and post-training optimization. You will be hired as a Member of Technical Staff.
US, WA, Seattle
PXTCS is looking for an economist who can apply economic methods to address business problems. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure impact, and transform successful prototypes into improved policies and programs at scale. PXTCS is looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. Ideal candidates will work in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. A day in the life The Economist will work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team The People eXperience and Technology Central Science (PXTCS) team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. PXTCS is an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.
US, CA, San Francisco
The Amazon General Intelligence “AGI” organization is looking for an Executive Assistant to support leaders of our Autonomy Team in our growing AI Lab space located in San Francisco. This role is ideal for exceptionally talented, dependable, customer-obsessed, and self-motivated individuals eager to work in a fast paced, exciting and growing team. This role serves as a strategic business partner, managing complex executive operations across the AGI organization. The position requires superior attention to detail, ability to meet tight deadlines, excellent organizational skills, and juggling multiple critical requests while proactively anticipating needs and driving improvements. High integrity, discretion with confidential information, and professionalism are essential. The successful candidate will complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency, and take effective action while navigating ambiguity. Flexibility to change direction at a moment's notice is critical for success in this role. Key job responsibilities - Serve as strategic partner to senior leadership, identifying opportunities to improve organizational effectiveness and drive operational excellence - Manage complex calendars and scheduling for multiple executives - Drive continuous improvement through process optimization and new mechanisms - Coordinate team activities including staff meetings, offsites, and events - Schedule and manage cost-effective travel - Attend key meetings, track deliverables, and ensure timely follow-up - Create expense reports and manage budget tracking - Serve as liaison between executives and internal/external stakeholders - Build collaborative relationships with Executive Assistants across the company and with critical external partners - Help us build a great team culture in the SF Lab!
US, NY, New York
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The Ad Response Prediction team in the Sponsored Products organization builds GenAI-based shopper understanding and audience targeting systems, along with advanced deep-learning models for Click-through Rate (CTR) and Conversion Rate (CVR) predictions. We develop large-scale machine-learning (ML) pipelines and real-time serving infrastructure to match shoppers' intent with relevant ads across all devices, contexts, and marketplaces. Through precise estimation of shoppers' interactions with ads and their long-term value, we aim to drive optimal ad allocation and pricing, helping to deliver a relevant, engaging, and delightful advertising experience to Amazon shoppers. As our business grows and we undertake increasingly complex initiatives, we are looking for entrepreneurial, and self-driven science leaders to join our team. Key job responsibilities As a Principal Applied Scientist in the team, you will: * Seek to understand in depth the Sponsored Products offering at Amazon and identify areas of opportunities to grow our business via principled ML solutions. * Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML. * Design and lead organization wide ML roadmaps to help our Amazon shoppers have a delightful shopping experience while creating long term value for our sellers. * Work with our engineering partners and draw upon your experience to meet latency and other system constraints. * Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver. * Be responsible for communicating our ML innovations to the broader internal & external scientific community.
US, CA, San Francisco
Amazon AGI Autonomy develops foundational capabilities for useful AI agents. We are the research lab behind Amazon Nova Act, a state-of-the-art computer-use agent. Our work combines Large Language Models (LLMs) with Reinforcement Learning (RL) to solve reasoning, planning, and world modeling in the virtual world. We are a small, talent-dense team with the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. Come be a part of our journey! --- About the team We’re looking for a generalist software engineer to build and evolve our internal data platform. The team builds data-intensive services that ingest, process, store, and distribute multi-modal training data across multiple internal and external sources. This work emphasizes data integrity, reliability, and extensibility in support of large-scale training and experimentation workloads. The team also builds and maintains APIs and SDKs that enable product engineers and researchers to build on top of the platform. As research directions change, so does our data, and today the team is focused on hardening the platform to reliably deliver an evolving set of data schemas, sources, and modalities. By building strong foundations and durable abstractions, we aim to enable new kinds of tooling and workflows over time. The team will play a key role in shaping them as the research evolves. --- Key job responsibilities * Build and operate reliable, performant backend and data platform services that support continuous ingestion and use of multi-modal training data. * Identify and implement opportunities to accelerate data generation, validation, and usage across training and evaluation workflows from multiple internal and external sources. * Partner closely with Human Feedback, Data Generation, Product Engineering, and Research teams to evolve and scale the data platform, APIs, and SDKs. * Own projects end to end, from technical design and implementation through deployment, observability, and long-term maintainability. * Write clear technical documentation and communicate design decisions and tradeoffs to stakeholders across multiple teams. * Raise the team’s technical aptitude through thoughtful code reviews, knowledge sharing, and mentorship.
IN, KA, Bangalore
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences