Economics Nobelist on causal inference

In a keynote address at the latest Amazon Machine Learning Conference, Amazon academic research consultant, Stanford professor, and recent Nobel laureate Guido Imbens offered insights on the estimation of causal effects in “panel data” settings.

Since 2013, Amazon has held an annual internal conference, the Amazon Machine Learning Conference (AMLC), where machine learning practitioners from around the company come together to share their work, teach and learn new techniques, and discuss best practices.

At the third AMLC, in 2015, Guido Imbens, a professor of economics at the Stanford University Graduate School of Business, gave a popular tutorial on causality and machine learning. Nine years and one Nobel Prize for economics later, Imbens — now in his tenth year as an Amazon academic research consultant — was one of the keynote speakers at the 2024 AMLC, held in October.

Guido cropped.png
Guido Imbens, Nobel laureate, professor of economics at the Stanford University Graduate School of Business, and an Amazon academic research consultant for the past 10 years.

In his talk, Imbens discussed causal inference, a mainstay of his research for more than 30 years and the topic that the Nobel committee highlighted in its prize citation. In particular, he considered so-called panel data, in which multiple units — say, products, customers, or geographic regions — and outcomes — say, sales or clicks — are observed at discrete points in time.

Over particular time spans, some units receive a treatment — say, a special product promotion or new environmental regulation — whose effects are reflected in the outcome measurements. Causal inference is the process of determining how much of the change in outcomes over time can be attributed to the treatment. This means adjusting for spurious correlations that result from general trends in the data, which can be inferred from trends among the untreated (control) units.

Imbens began by discussing the value of his work at Amazon. “I started working with people here at Amazon in 2014, and it's been a real pleasure and a real source of inspiration for my research, interacting with the people here and seeing what kind of problems they're working on, what kind of questions they have,” he said. “I've always found it very useful in my econometric, in my statistics, in my methodological research to talk to people who are using these methods in practice, who are actually working with these things on the ground. So it's been a real privilege for the last 10 years doing that with the people here at Amazon.”

Panel data

Then, with no further ado, he launched into the substance of his talk. Panel data, he explained, is generally represented by a pair of matrices, whose rows represents units and whose columns represent points in time. In one matrix, the entries represent measurements made on particular units at particular times; the other matrix takes only binary values, which represent whether a given unit was subject to treatment during the corresponding time span.

Related content
Amazon Scholar David Card and Amazon academic research consultant Guido Imbens talk about the past and future of empirical economics.

Ideally, for a given unit and a given time span, we would run an experiment in which the unit went untreated; then we would back time up and run the experiment again, with the treatment. But of course, time can’t be backed up. So instead, for each treated cell in the matrix, we estimate what the relevant measurement would have been if the treatment hadn’t been applied, and we base that estimate on the outcomes for other units and time periods.

For ease of explanation, Imbens said, he considered the case in which only one unit was treated, for only one time interval: “Once I have methods that work effectively for that case, the particular methods I'm going to suggest extend very naturally to the more-general assignment mechanism,” he said. “This is a very common setup.”

Control estimates

Imbens described five standard methods for estimating what would have been the outcome if a treated unit had been untreated during the same time period. The first method, which is very common in empirical work in economics, is known as known as difference of differences. It involves a regression analysis of all the untreated data up to the treatment period; the regression function can then be used to estimate the outcome for the treated unit if it hadn’t been treated.

The second method is called synthetic control, in which a control version of the treated unit is synthesized as a weighted average of the other control units.

“One of the canonical examples is one where he [Alberto Abadie, an Amazon Scholar, pioneer of synthetic control, and long-time collaborator of Imbens] is interested in estimating the effect of an anti-smoking regulation in California that went into effect in 1989,” Imbens explained. “So he tries to find the convex combination of the other states such that smoking rates for that convex combination match the actual smoking rates in California prior to 1989 — say, 40% Arizona, 30% Utah, 10% Washington and 20% New York. Once he has those weights, he then estimates the counterfactual smoking rate in California.”

Guido Imbens AMLC keynote figure
A synthetic control estimates a counterfactual control for a treated unit by synthesizing outcomes for untreated units. For instance, smoking rates in California might by synthesized as a convex combination of smoking rates in other states.

The third method, which Imbens and a colleague had proposed in 2016, adds an intercept to the synthetic-control equation; that is, it specifies an output value for the function when all the unit measurements are zero.

The final two methods were variations on difference of differences that added another term to the function to be optimized: a low-rank matrix, which approximates the results of the outcomes matrix at a lower resolution. The first of these variations — the matrix completion method — simply adds the matrix, with a weighting factor, to the standard difference-of-differences function.

Related content
Amazon Scholar David Card wins half the award, while academic research consultant Guido Imbens shares in the other half.

The second variation — synthetic difference of differences — weights the distances between the unit-time measurements and the regression curve according to the control units’ similarities to the unit that received the intervention.

“In the context of the smoking example,” Imbens said, “you assign more weight to units that are similar to California, that match California better. So rather than pretending that Delaware or Alaska is very similar to California — other than in their level — you only put weight on states that are very similar to California.”

Drawbacks

Having presented these five methods, Imbens went on to explain what he found wrong with them. The first problem, he said, is that they treat the outcome and treatment matrices as both row (units) and column (points in time) exchangeable. That is, the methods produce the same results whatever the ordering of rows and columns in the matrices.

“The unit exchangeability here seems very reasonable,” Imbens said. “We may have some other covariates, but in principle, there's nothing that distinguishes these units or suggests treating them in a way that's different from exchangeable.

Related content
Pat Bajari, VP and chief economist for Amazon's Core AI group, on his team's new research and what it says about economists' role at Amazon.

“But for the time dimension, it's different. You would think that if we're trying to predict outcomes in 2020, having outcomes measured in 2019 is going to be much more useful than having outcomes measured in 1983. We think that there's going to be correlation over time that makes predictions based on values from 2019 much more likely to be accurate than predictions based on values from 1983.”

The second problem, Imbens said, is that while the methods work well in the special case he considered, where only a single unit-time pair is treated — and indeed, they work well under any conditions in which the treatment assignments have a clearly discernible structure — they struggle in cases where the treatment assignments are more random. That’s because, with random assignment, units drop in and out of the control group from one time period to the next, making accurate regression analysis difficult.

A new estimator

So Imbens proposed a new estimator, one based on the matrix completion method, but with additional terms that apply two sets of weights to each control unit’s contribution to the regression analysis. The first weight reduces the contribution of a unit measurement according to its distance in time from the measurement of the treated unit — that is, it privileges more recent measurements.

Related content
The requirement that at any given time, all customers see the same prices for the same products necessitates innovation in the design of A/B experiments.

The second weight reduces the contributions of control unit measurements according to their absolute distance from the measurement of the treated unit. There, the idea is to limit the influence of outliers in sparse datasets — that is, datasets that control units are constantly dropping in and out of.

Imbens then compared the performance of his new estimator to those of the other five, on nine existing datasets that had been chosen to test the accuracy of prior estimators. On eight of the nine datasets, Imbens’s estimator outperformed all five of its predecessors, sometimes by a large margin; on the ninth dataset, it finished a close second to the difference-of-differences approach — which, however, was the last-place finisher on several other datasets.

Imbens estimator.png
Root mean squared error of six estimators on nine datasets, normalized to the best-performing dataset. Imbens’s new estimator, the doubly weighted causal panel (DWCP) estimator, outperforms its predecessors, often by a large margin.

“I don't want to push this as a particular estimator that you should use in all settings,” Imbens explained. “I want to mainly show that even simple changes to existing classes of estimators can actually do substantially better than the previous estimators by incorporating the time dimension in a more uh more satisfactory way.”

For purposes of causal inference, however, the accuracy of an estimator is not the only consideration. The reliability of the estimator — its power, in the statistical sense — also depends on its variance, the degree to which its margin of error deviates from the mean in particular instances. The lower the variance, the more likely the estimator is to provide accurate estimates.

Variance of variance

For the rest of his talk, Imbens discussed methods of estimating the variance of counterfactual estimators. Here things get a little confusing, because the variance estimators themselves display variance. Imbens advocated the use of conditional variance estimators, which hold some variables fixed — in the case of panel data, unit, time, or both — and estimate the variance of the free variables. Counterintuitively, higher-variance variance estimators, Imbens said, offer more power.

Related content
Causal machine learning provides a powerful tool for estimating the effectiveness of Fulfillment by Amazon’s recommendations to selling partners.

“In general, you should prefer the conditional variance because it adapts more to the particular dataset you're analyzing,” Imbens explained. “It's going to give you more power to find the treatment effects. Whereas the marginal variance” — an alternative and widely used method for estimating variance — “has the lowest variance itself, and it's going to have the lowest power in general for detecting treatment effects.”

Imbens then presented some experimental results using synthetic panel data that indicated that, indeed, in cases where data is heteroskedastic — meaning that the variance of one variable increases with increasing values of the other — variance estimators that themselves use conditional variance have greater statistical power than other estimators.

“There's clearly more to be done, both in terms of estimation, despite all the work that's been done in the last couple of years in this area, and in terms of variance estimation,” Imbens concluded. “And where I think the future lies for these models is a combination of the outcome modeling by having something flexible in terms of both factor models as well as weights that ensure that you're doing the estimation only locally. And we need to do more on variance estimation, keeping in mind both power and validity, with some key role for modeling some of the heteroskedasticity.”

Research areas

Related content

CN, 31, Shanghai
As an Applied Scientist, you will be responsible for bringing new product designs through to manufacturing. You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will use expertise in physical sciences, theoretical, numerical or empirical techniques to create scalable models representing response of physical systems or devices, including: * Applying domain scientific expertise towards developing innovative analysis and tests to study viability of new materials, designs or processes * Working closely with engineering teams to drive validation, optimization and implementation of hardware design or software algorithmic solutions to improve product and customer risks * Establishing scalable, efficient, automated processes to handle large scale design and data analysis * Conducting research into use conditions, materials and analysis techniques * Tracking general business activity including device health in field and providing clear, compelling reports to management on a regular basis * Developing, implementing guidelines to continually optimize design processes * Using simulation tools like LS-DYNA, and Abaqus for analysis and optimization of product design * Using of programming languages like Python and Matlab for analytical/statistical analyses and automation * Demonstrating strong understanding across multiple physical science domains, e.g. structural, thermal, fluid dynamics, and materials * Developing, analyzing and testing structural solutions from concept design, feature development, product architecture, through system validation * Supporting product development and optimization through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques
IL, Haifa
We are seeking an Applied Scientist to help build Amazon’s next-generation customer memory and personalization systems. Are you interested in building systems that move beyond reacting to customer behavior, to actually understanding and remembering it over time? Our team is building Amazon’s customer memory layer – a system that extracts, curates, and reasons over customer knowledge to power next-generation personalization. This includes transforming noisy, unstructured signals into durable, high-quality representations of customer preferences, intents, and life events, and using them in real time to improve customer experiences. We are part of Amazon’s Personalization organization, a high-performing group that leverages large-scale machine learning, generative AI, and distributed systems to deliver highly relevant customer experiences. We tackle challenging problems at the intersection of information extraction, knowledge representation, LLM reasoning, and recommendation systems. Our systems operate under real-world constraints of scale, latency, and quality, requiring careful tradeoffs between precision, recall, and responsiveness. This team plays a central role in defining how Amazon understands its customers, and how that understanding is applied across the shopping experience. As an Applied Scientist, you will design and build ML and LLM-powered solutions for Amazon's customer memory and personalization systems. You will work on how customer knowledge is extracted, validated, and applied in production systems. You will own the end-to-end delivery of ML solutions, from problem formulation and modeling to offline and online experimentation, and production deployment at scale. You will deliver high-quality, scalable systems that power customer-facing experiences. You will drive work across areas such as fact extraction, memory quality and lifecycle, temporal reasoning, and grounded personalization, while navigating tradeoffs between quality, latency, and coverage. You will collaborate closely with engineering and product teams to translate research into measurable customer impact. Please visit https://www.amazon.science for more information.
US, WA, Seattle
Are you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow. We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc. We are seeking an experienced Sr Data Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience. Key job responsibilities As a Data Scientist on this team, you will: 1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals. 2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them. 3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness. 4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative 6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions 7. Contribute to the ML roadmap for the Ads-FM program through innovation and research.
US, WA, Seattle
You will build and lead the economics research agenda for measurement, experimentation, and value attribution for Amazon's Devices & Services organization. Your team is the "truth layer" of the Intelligence Core — the shared economics and causal inference capability that serves all Devices product lines, marketing pods, and Finance leadership with causal evidence of what Devices are worth and whether our investments are working. This is not a traditional analytics or measurement role. You will own an active research program in experimentation design — identifying and executing the causal studies that produce the causal inputs for pricing decisions, marketing optimization, and portfolio strategy. Your outputs provide the causal evidence base that L8 peers and senior leadership consume to make billions of dollars in investment decisions across the D&S portfolio. You will also own the economic models that validate and drive execution across the full surface area of marketing spend for devices and services. Key job responsibilities Economic Value: • Downstream value attribution for all Devices product lines — Impact on Prime, subscription lift, consumer spending, advertising value • Alexa+ value isolation and cross-PL attribution • Causal frameworks connecting device sales to Prime acquisition, subscription retention, and ecosystem engagement Marketing Science & Measurement: • Build the marketing science function from scratch • Incrementality measurement for marketing spend across all channels • Attribution methodology, measurement standards, and cross-pod governance • Marketing ROI frameworks for use by category marketers • CCM certification methodology and scenario planning models for optimal investment allocation Experimentation: • Owning the estimation methodology, identification strategies, data inputs/outputs, and refresh cadence • You will build this team's analytics function with AI at its core from day one • Experimentation governance — managing interference across teams, setting standards for causal validity • Evaluation framework for AI agents and autonomous optimization systems
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
IN, KA, Bengaluru
Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer-obsessed Manager Research Science with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery. As a Manager Research Science, you will: 1. Address business challenges through building compelling cases and using data to influence change across the organization 2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations 3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans 4. Manage multiple high-impact projects simultaneously 5. Work with technology teams and product managers to develop new tools and systems supporting business growth 6. Communicate with and support various internal stakeholders and external audiences 7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools The ideal candidate will have: - Extensive experience in operations research and data-driven decision making - Strong analytical and problem-solving skills - Robust program management and research science skills - Ability to work with a team and make independent decisions in ambiguous environments - Customer-obsessed mindset with a focus on improving the Amazon delivery experience This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space! Key job responsibilities 1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation 2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management 3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis 4. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options 5. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journals About the team We are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.
DE, BE, Berlin
As an Applied Scientist II in the Alexa Conversational Modelling Intelligence team within Alexa AI, you will drive model post-training for Large Language Models that power Alexa+. You'll adopt and adapt state-of-the-art techniques — including supervised fine-tuning, RLHF, and preference optimization — running rigorous experiments and translating findings into production-ready solutions that directly improve the customer experience for millions of users worldwide. You will own the full model development cycle from data curation through training, evaluation, and deployment. Your day-to-day will involve developing evaluation methods and metrics, diagnosing model defects, and iterating on recipes to move concrete quality and efficiency benchmarks. You'll write clean, reproducible code, contribute to shared tooling, and collaborate closely with scientists and engineers to bring models from experimentation to scale. You are technically curious, experiment-driven, and motivated by real customer impact. You will also advance the state of the art by publishing at top-tier NLP/ML conferences (ACL, EMNLP, NeurIPS, ICML, ICLR) — contributing to the broader research community while grounding your work in measurable outcomes. Key job responsibilities As an Applied Scientist II in the Alexa Conversational Modelling Intelligence team, you will own the end-to-end model development lifecycle for LLMs that power Alexa+. You'll design and execute training recipes — including supervised fine-tuning, reinforcement learning from human feedback, and preference optimization — iterating rapidly on data, hyperparameters, and architectures to move quality and efficiency metrics. Your work will directly shape how millions of customers interact with Alexa daily. You will build robust evaluation frameworks to measure model performance, diagnose failure modes, and quantify improvements. This includes developing benchmarks, implementing LLM-as-a-judge pipelines, and conducting rigorous defect analysis to identify where models fall short and why. You'll translate these insights into targeted improvements that close gaps in conversational quality, safety, and fluency. You will collaborate closely with research scientists and engineers to bring models from experimentation to production at scale. You'll contribute to shared tooling and infrastructure, write clean and reproducible code, and document your methods so the team can build on your work. You are also expected to advance the state of the art by publishing findings at top-tier NLP/ML venues (ACL, EMNLP, NeurIPS, ICML, ICLR), ensuring your research drives both customer impact and scientific contribution. A day in the life As an Applied Scientist II, your day will involve launching and monitoring training runs, analyzing experiment results, and iterating on model recipes based on evaluation data. You'll participate in science reviews with fellow researchers, sync with engineering partners on deployment readiness, and deep-dive into model outputs to understand behavioral patterns. You'll balance hands-on experimentation with collaborative problem-solving — working across the Alexa AI organization to align model improvements with customer-facing goals and product priorities. About the team The Alexa Conversational Modelling Intelligence team builds industry-leading LLM-based conversational technologies that customers love. Our mission is to push the envelope in LLMs for Alexa to deliver the best-possible customer experience. As an Applied Scientist, you'll contribute directly to that mission through model development and experimentation.
US, CA, Sunnyvale
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Manager III, Economist Job Location: Sunnyvale, California Job Number: AMZ9803624 Position Responsibilities: Independently manage a team of economists and/or scientists in developing strategic economic analyses and demand estimation models. Translate business questions into econometric methodologies and causal inference analyses. Communicate economic insights to non-technical audiences to guide strategic-level, high-impact business decisions. Scale economic models through cross-functional collaboration with engineering teams. Establish scientific quality standards and research priorities. Drive operational efficiency and research excellence across the team. 40 hours / week, 8:00am-5:00pm, Salary Range: $201,300/year to $272,400/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
US, WA, Seattle
Ever wish you could use your quantitative and critical thinking skills to influence business decisions? Economists at Amazon partner closely with senior management, business stakeholders, scientist and engineers, and economist leadership to solve key business problems. As part of the Content Discovery and Experimentation Science team within Prime Video, you will leverage your expertise in causal inference and experimental design to make Prime Video the best-in-class digital video experience. Key job responsibilities - Build causal models and metrics that capture trade-off decisions when business and customer outcomes do not align - Partner with data scientists and product managers to integrate these metrics into Prime Video's experimentation tooling - Work with finance partners to ensure that the team's product metrics contribute to Prime Video's strategic business and financial objectives - Contribute to technical and business documents to communicate ideas and proposals to various audiences - Educate and advocate for best practices in experimentation and how to use it for decision-making
US, TX, Austin
What happens when you combine startup speed with Amazon-scale impact? You get this team. Amazon Enterprise Security Products is a newly launched group building intelligent, cloud-agnostic security tools using AI-first development practices. Here, you build AI and you build with AI at the same time. This role is a chance to define and lead the science strategy for the future of security tooling with a small, fast team that ships like a startup but deploys at Amazon scale. We're looking for a Senior Data Scientist who operates at the intersection of applied ML, agentic AI, and security; and who can set technical direction across ambiguous, undefined problem spaces. You won't just build models; you'll decide which problems are worth solving, architect the scientific approach for an entire product area, and raise the bar for how the team applies science. You'll partner with senior and principal engineers, applied scientists, security researchers, and PMs, and your judgment will shape roadmaps, not just deliverables. This is a role for someone who thrives in ambiguity, influences without authority, and turns "too ambitious" into shipped reality. Key job responsibilities - Set the science direction for a product area: Define the modeling strategy, scientific approach, and success metrics for entire categories of AI-first security capabilities, agentic systems, anomaly detection, threat classification, and automated response across multi-cloud environments. Decide where science can move the needle and where it can't. - Own the hardest, most ambiguous problems: Take on undefined, open-ended challenges where the path isn't clear, the data is messy or scarce, and the stakes are high. Frame the problem, choose the approach, and bring others along. - Build with AI to build AI and define how the team does it: Drive adoption of agentic coding tools, LLM-powered workflows, and experimental AI tooling across the science org. Establish the practices that multiply velocity for every scientist, not just yourself. - Architect agentic intelligence: Lead the design of models, embeddings, RAG pipelines, evaluation frameworks, and feedback loops that make multi-agent security systems smart, safe, and customer-ready at scale. Own the science architecture decisions others build on. - Drive technical strategy across teams: Influence roadmaps, dive deep with senior and principal scientists and engineers, and align cross-functional partners around a shared scientific vision. Your recommendations shape what the team invests in next. - Prototype, validate, and scale: Turn ambiguous hypotheses into prototypes in days, validate with real customer signal, and chart the path from prototype to production system that runs reliably at Amazon scale. - Communicate to influence at the executive level: Translate complex modeling results and scientific trade-offs into clear recommendations for engineers, product leaders, and senior executives. Drive organizational decisions with data and earn trust across the company. - Raise the bar and grow others: Mentor data scientists and applied scientists, lead technical and science reviews, and champion AI-first development practices. Shape the science culture and hiring bar of a fast-growing team from the ground floor. A day in the life No two days look the same on this fast-growing, AI-first team. You might start your morning setting direction in a roadmap review; making the call on which science investments will have the biggest customer impact and then dive into architecting an evaluation framework that the whole team will build on. Before lunch, you're pair-prompting with an agentic coding assistant to validate a new approach, then unblocking a teammate stuck on a thorny modeling problem. In the afternoon, you lead a design session with senior and principal scientists and engineers, then distill it into a crisp recommendation for senior leadership. You own ambiguous problems end to end, define how the team works, and see your decisions ripple across the product. This is where builders who want to lead with science come to do their best work. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.