How Amazon Chime's noise cancellation works

Combining classic signal processing with deep learning makes method efficient enough to run on a phone.

PercepNet is one of the core technologies of Amazon Chime's Voice Focus feature. It is designed to suppress noise and reverberation in the speech signal, in real time, without using too many CPU cycles. This makes it usable in cellphones and other power-constrained devices. 

At Interspeech 2020, PercepNet finished second in its category (real-time processing) in the Deep Noise Suppression Challenge, despite using only 4% of a CPU core, while another Amazon Chime algorithm, PoCoNet, finished first in the offline-processing category. In this post, we'll look into the principles that make PercepNet work. For more details, you can also refer to our Interspeech paper.

Despite operating in real time, with low complexity, PercepNet can still provide state-of-the-art speech enhancement. Like most recent speech enhancement algorithms, PercepNet uses deep learning, but it applies it in a different way. Rather than have a deep neural network (DNN) do all the work, PercepNet tries to have it do as little work as possible.

Speech enhancement and STFT

Before getting into any deep learning, let's look at the job we'll be asking our machine learning model to perform. Let's consider a simple synthetic example. We start from the clean speech sample below:

We then add some non-stationary car noise on top of it:

The goal here is to take the noisy audio and make it sound as good as possible — ideally, close to the original clean audio. The standard way to represent the problem — both pre-deep learning and post-deep learning — is to use the short-time Fourier transform (STFT).

That means chopping up the signal into overlapping windows and computing the frequency content for each window. For each window of N samples (N discrete measurements of the signal amplitude), we obtain N/2 spectral magnitudes, along with their associated phases. We will refer to each output point as a frequency bin. Let's see what the magnitude of the STFT looks like for our clean signal (top) and noisy signal (bottom).

percepnet_spectrograms.jpg
The spectrograms above show the frequency content of an audio clip. The horizontal axis is time, the vertical axis is frequency, and the color represents the amount of energy at a particular time, for a particular frequency, using a log scale.

From the noisy STFT, many algorithms try to estimate the clean magnitude of each frequency while retaining the phase — which is much harder to estimate — from the noisy signal. For now, let's assume we have a magic model (an oracle) that's able to do a perfect mapping from noisy spectral magnitudes to clean. This is why we started from a synthetic example, so we can compute the oracle output. Based on oracle magnitudes but using the noisy phase, we can reconstruct the speech signal:

Certainly not bad, but also far from perfect. The noise is still audible as a form of roughness in the speech. This is due to the error in the phase, which we took from the noisy signal. While the ear is essentially insensitive to the absolute phase, what we perceive here is the inconsistency of the phase across frames. In other words, the way in which the phase changes over time still does matter.

Another issue for real-time, power-constrained operation is the number of frequency bins whose amplitudes we need to estimate. Assuming we use 20-millisecond windows, the STFT bins will be spaced 50 Hz apart. If we want to enhance all frequencies up to 20 kHz (the upper limit of human hearing), then our neural network will have to estimate 400 amplitudes, which is very computationally expensive.

Where do we go from here? If we want to improve quality, then we could also estimate phase. This is the no-compromise route taken by PoCoNet, which can get around the added complexity because it’s optimized to run on a GPU. For real-time applications on power-constrained devices, however, we can't realistically expect to have a very good phase estimator.

A perceptually relevant representation

If we want good speech quality, and we want our algorithm to run in real time on a CPU without instantly draining the battery, then we need to find a way to simplify the problem. We can do that by making the following assumptions:

  1. the general shape of the speech spectrum (a.k.a. the spectral envelope) is smooth; and 
  2. we perceive it with a nonlinear frequency resolution, corresponding to the human ear’s auditory filters (a.k.a. critical bands)

In other words, (1) the speech spectrum tends not to have sharp discontinuities, and (2) the human auditory system perceives low frequencies with higher resolution than high frequencies.

We can follow both of those assumptions by representing the speech spectrum using bands spaced according to equivalent rectangular bandwidth (ERB). ERB-spaced bands divide the spectrum into bands of increasing width, capturing coarser spectral information as frequency increases, much the way the human auditory system does.

Because multiple STFT bins are assigned to each band, the spectral representation is smoother: any discontinuity in frequency is averaged out.

Nonlinearly spaced bands make our model much simpler. Instead of 400 frequency bins, we need only 34 bands. In practice, we model these bands as overlapping filters, which are most responsive to the frequencies at the centers of the bands (the tips of the triangles below) and decreasingly responsive to frequencies farther from the center (the sides of the triangles; note the 50% overlap between bands):

bands.png

For each of the bands above, we compute a gain between 0 and 1; then, all we need to do is interpolate those band gains and we're done. Now, let's listen to how this would sound — still using the oracle for band magnitudes:

Our complexity went down, but so did the quality. The roughness we noticed previously is now even more obvious and sounds a bit like heavy distortion. It's not that surprising, since we are still changing only the magnitude spectrum, but with only 34 degrees of freedom rather than 400.

So what are we missing here? The missing piece is that the ear doesn't only perceive the spectral envelope of the signal; it also perceives whether the signal is made of tones (voiced sounds), noise (unvoiced sounds), or a mix of the two. Vowels are mostly composed of tones (harmonics) at multiples of a fundamental frequency (the pitch), whereas many consonants (such as the /s/ phoneme) are mostly noise-like. 

Our enhanced speech sounds rough because the tonal vowels contain more noise than they should. To enhance our tones, we can use a time-domain technique called comb filtering. Comb filtering is often an undesired effect in which room reverberation boosts or attenuates frequencies at regular intervals. But by carefully tuning our comb filter to the pitch of the voice we're trying to enhance, we can keep all the tones and remove most of the noise. Below is an example of the frequency response of the comb filter for a pitch of 200 Hz.

pitch.png

The pitch is the period at which a periodic signal (nearly) repeats itself. Pitch estimation is a hard problem, especially in the noisy conditions we have here. To estimate the pitch, we try to match a signal with past versions of itself, finding the period T that maximizes the correlation between x(n) and x(n-T). We then use dynamic programming (the Viterbi algorithm) to find a pitch trajectory that is consistent (e.g. no large jumps) over time.

Since we often want to retain at least some of the noise, we can simply do a mix between the noisy audio and the comb-filtered audio to get exactly the tone/noise ratio we want. By doing the mixing in the frequency domain, we can control that mix on a band-by-band basis, even though the comb filter is computed in the time domain. The exact ratios (or filtering strengths) to use for the mixing can be adjusted in such a way that the ratio of tones to noise in the output is about the same as it was in the clean speech. This is what our oracle (using the optimal strengths) now sounds like with comb filtering:

There’s still a little roughness, but our quality is already better than that of our spectral-magnitude oracle, despite using far fewer parameters. It now seems that we're as close to the original properties of the speech as we could get with our model. So what else can we do to further improve quality? The answer is simple: we cheat! 

To be more specific, we can cheat the human auditory system a bit by further attenuating the frequency bands that are still too noisy. Our speech will deviate slightly from the correct spectral envelope, but the ear will not notice that too much. It will just notice the noise less. This kind of post-filtering has been used in speech codecs since the 1980s but (as far as we know) not in speech enhancement systems. Adding the post-filter to our oracle gives us the following:

We're now quite close to the perfect clean speech. At this point, our limiting factor will most certainly be the DNN model and not the representation we use. The good thing is that our DNN has to estimate only 34 band gains (between 0 and 1) and 34 comb-filtering strengths (also between 0 and 1). This is much easier than estimating 400 magnitudes/gains — and possibly also 400 phases.

Adding a DNN

So far, we’ve assumed a perfect model for predicting band gains (the oracle). In practice, we need to use a DNN. But all the work we did in the previous section was meant to make the DNN design as boring as possible.

Since we replaced our initial 400 frequency bins with just 34 bands, there's no reason to use convolutional layers across frequency. Instead, we just go with convolutional layers across time and — most importantly — recurrent layers that provide longer-term memory to the system. We found that simple gated recurrent units (GRUs) work well, but long-short-term-memory networks (LSTMs) would probably have worked as well.

dnn_model.png
DNN model

In our DNN modelf is an input feature vector that contains all the band-based spectral information we need. The outputs are the band gains b and the comb-filtering strengths b. Now all we need to do is train our network using hours of clean speech to which we add various levels of noise and reverberation. Since we have the clean speech, we can compute the optimal (oracle) gains and filtering strengths and use them as training targets. Our complete system using the trained DNN sounds like this:

Obviously, it does not sound as good as the last oracle — no enhancement DNN is perfect — but it's still a big improvement over the noisy input speech. Our Interspeech 2020 Deep Noise Suppression Challenge samples page provides some examples of how PercepNet performs in real conditions.

Using it in real time

The DNN model above contains about eight million weights. For each new window, we use each weight exactly once, which means eight million multiply-add operations per window. With 20-millisecond windows and 50% overlap, we have 100 windows per second of speech, so 800 million multiply-add operations per second. 

Thankfully, DNNs tend to be quite robust to small perturbations, so we can quantize all our weights to just eight bits with a negligible effect on perceived audio quality. Thanks to SIMD instructions on modern CPUs, this makes it possible to run our network really efficiently. On a modern laptop CPU, it takes less than 5% of one core to run PercepNet in real time.

To be useful in real-time communications applications, PercepNet should not add too much delay. The seemingly arbitrary choice of 20-millisecond windows with 50% overlap means that it consumes audio 10 milliseconds at a time. This is good because most audio codecs (including Opus, which is used in WebRTC) encode audio in 20-millisecond packets. So we can run the algorithm exactly twice per packet without the PercepNet block size causing an increase in delay. 

There are, of course, some delays we cannot avoid. The overlap between windows means that the STFT itself requires 10 milliseconds for reconstruction. On top of that, we typically allow the DNN to look two windows (20 millseconds) into the future, so it can make better decisions. This gives us a total of 30 milliseconds extra delay from the algorithm, which is acceptable in most scenarios.

If you would like to know more about the details of PercepNet, you can read our Interspeech 2020 paper. The idea behind PercepNet is quite versatile and could be applied to other problems, including acoustic echo control and beamforming post-filtering. In future posts, we will see how we can make PercepNet very efficient on CPUs and even how to run it as Web Assembly (WASM) code inside web browsers for WebRTC-based applications.

Research areas

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Amazon Ads is a multi-billion dollar global business that delivers advertising experiences across Amazon's owned-and-operated properties (including Prime Video, Twitch, Fire TV, and Amazon.com), third-party publisher networks, and emerging channels like generative AI-powered shopping experiences. As one of the fastest-growing segments of Amazon, we operate at unprecedented scale across desktop, mobile, connected TV, and emerging surfaces. Within Amazon Ads, Traffic Quality is a critical pillar of advertiser trust and marketplace integrity. Our mission is to build advanced capabilities that work at petabyte scale to detect sophisticated invalid traffic (IVT) which includes sophisticated non-human traffic, bot networks, and fraudulent engagement patterns across programmatic advertising. We are on a journey to establish Amazon Ads as an industry leader in traffic quality standards and transparency. Our research agenda focuses on staying ahead of adversarial actors through continuous innovation in detection methodologies, leveraging state-of-the-art techniques in deep learning and generative modeling, user behavior and multi-modal representation learning, anomaly detection, time-series analysis, and sparse labeling methods. We process billions of ad events daily, developing novel algorithms that balance precision and recall while operating under strict latency constraints. Our work directly protects hundreds of millions of dollars in advertiser spend annually while maintaining a seamless user experience. Key job responsibilities As a Data Scientist II in Traffic Quality, you will solve inherently hard problems in advertising fraud detection by applying advanced statistical techniques and machine learning. You'll work on systems that process billions of ad impressions and clicks per day, using Amazon's cloud services including EC2, S3, EMR, Sagemaker, and RedShift. - Define and frame new research problems in fraud detection where neither problem nor solution is well-defined. - Apply new machine learning approaches, models, and algorithms to detect sophisticated invalid traffic. - Apply domain knowledge to perform broad data analysis as a precursor to modeling and build business insights. - Work with unstructured and massive datasets to deliver results. - Produce research reports meeting top-tier external publication standards. - Mentor and develop junior scientists on the team. About the team Here are a few papers published by the team: 1/ [Scaling Generative Pre-training for User Ad Activity Sequences. AdKDD 2023.](https://assets.amazon.science/b7/42/03be071743d5a57cb1656e6caa34/scaling-generative-pre-training-for-user-ad-activity-sequences.pdf) 2/ [SLIDR: Real-time Robot Detection On Online Ads, IAAI 2023, Deployed Highly Innovative Applications of AI Track (AAAI 2023)](https://assets.amazon.science/75/2f/3b7106b143f38f7f4d2806388ace/real-time-detection-of-robotic-traffic-in-online-advertising.pdf) 3/ [Self-supervised Representation Learning Across Sequential and Tabular Features Using Transformers, NeurIPS 2022, First Table Representation Learning Workshop](https://openreview.net/forum?id=wIIJlmr1Dsk)
US, WA, Seattle
Pricing is one of the most consequential decisions Amazon makes — and the science behind it needs to be causally rigorous, not just predictive. The P2 Optimization Science (P2OS) team builds the machine learning systems that power Amazon's pricing decisions at scale: demand lift models, customer lifetime value frameworks, and the experimentation infrastructure that validates whether our pricing changes actually work. We're hiring an Applied Scientist to own causal inference at the intersection of ML and pricing experimentation. This role exists because our team has identified a real gap: the methodological bridge between econometric analysis (owned by our economists) and production-scale ML pipelines (owned by our engineers) needs a practitioner who lives in both worlds. You'll build CATE estimation models, design analysis workflows for pricing weblabs, and develop the reusable causal ML infrastructure that the broader team — including non-ML scientists — can rely on. This is not a research role. The bias here is toward shipping production-quality causal pipelines with real downstream business impact. You'll measure success by what changes in LTV estimates, what pricing errors your models help avoid, and whether the economists on your team can actually use what you build. If you're a scientist who wants to work on hard causal identification problems in a high-stakes production environment — and who finds satisfaction in making rigorous methods accessible to a broader team — this role is for you. Key job responsibilities * Build causal ML pipelines for pricing — Design, train, evaluate, and deploy end-to-end causal estimation models for pricing use cases. * Own the science on heterogeneous treatment effects — Be the team SME on causal ML methodology: identification strategies, model selection, evaluation standards, and the tradeoffs between econometric and ML approaches to causal estimation. * Support pricing experiment analysis — Contribute causal analysis methodology to pricing weblab and A/B test post-analysis; build reusable tooling that economists can use without requiring ML expertise * Connect model outputs to business outcomes — Define, before writing code, what business metric each model moves; deliver model evaluation reports framed around pricing errors avoided and LTV estimate changes. * Evaluate and adopt novel techniques — Assess applicability of emerging causal inference methods (synthetic DiD, generalized random forests, causal representation learning) to Amazon's pricing context; write internal methodology proposals for adoption * Write internal documentation and methodology papers — Produce at least one internal write-up per half that connects a causal ML technique to a concrete pricing use case; make pipelines extensible and well-documented so other scientists can build on them. * Collaborate across disciplines — Partner closely with the Sr. Economist on identification strategy and causal assumptions; work with SDE and DE partners on production deployment; align with PMs on experiment design requirements A day in the life As an Applied Scientist on the P2OS team, your work directly shapes the prices customers see on hundreds of millions of Amazon products. In a given workweek, you might: * Investigate an optimization anomaly in simulation and trace it back to a model input gap or an unmodeled market dynamic * Design an offline evaluation framework to benchmark competing optimization approaches before committing to online testing * Collaborate with Sr. Economists on the identification strategy for the model you're building for a pricing lab * Present a science proposal for incorporating a new competitiveness or inventory signal into an optimization system * Work cross-team with the experimentation platform team on randomization design. * Develop and write up a novel scientific finding — preparing a paper or technical report for submission to a top-tier venue such as KDD, NeurIPS, or the ACM Conference on Economics and Computation
US, CA, Sunnyvale
We are seeking an Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
IN, KA, Bengaluru
The Ads Trust Science team, based in Bangalore, is responsible for ensuring that ads are relevant and is of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world’s largest product catalog, handle billions of requests a day with plans to grow it by order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. In this role, you will build and develop ML models to address content understanding problems in Ads. These models will rely on a variety of visual and textual features requiring expertise in both domains. These models need to scale to multiple languages and countries. You will collaborate with engineers and other scientists to build, train and deploy these models. As part of these activities, you will develop production level code that enables moderation of millions of ads submitted each day.
PL, Gdansk
Have you ever wondered how we give voice to devices — even when they're offline? The Text-to-Speech on Device team at Amazon builds AI-powered voice models that run locally on hardware with limited resources, serving customers across Alexa, automotive, and accessibility experiences for visually impaired users. We sit at the intersection of speech generation, generative AI, and on-device machine learning, and we're looking for a curious, collaborative Applied Scientist to help us push what's possible. In this role, you will research and develop production-ready speech generation models optimized for constrained environments. You will work across the full model lifecycle — from early experimentation and prototyping through to integration on real devices. If you're excited about solving hard scientific problems that directly improve how millions of people interact with technology, we'd love to hear from you. Key job responsibilities - Design and develop end-to-end machine learning models for on-device speech generation, from early research and experimentation through production-ready deployment. - Research and apply advanced techniques in generative AI, model compression, and knowledge distillation to deliver high-quality voice models within tight hardware constraints. - Propose and validate novel scientific approaches by authoring detailed technical specifications and contributing to peer-reviewed publications when appropriate. - Evaluate model performance rigorously, identify improvement opportunities, and iterate on training and inference pipelines to optimize quality and efficiency. - Collaborate with science and engineering teams across cloud and device platforms to bring speech generation capabilities from research prototypes to integrated product experiences. About the team The Text-to-Speech on Device team builds low-footprint AI models for speech generation that run locally on devices such as Android and FireOS platforms. Our models require significantly less computation than cloud-hosted alternatives, enabling offline voice experiences for Alexa, automotive partners, and accessibility solutions. We work closely with device engineering teams and cloud-based speech science teams to deliver the best possible experience for our customers. Our focus in the coming years is expanding the range of voices and languages we support while continuing to improve naturalness and efficiency on constrained hardware.