Improving LLM pretraining with better data organization

“Best-fit packing” adapts bin-packing to avoid unnecessary truncation of training documents, improving LLM performance across a wide range of tasks and reducing hallucination.

The documents used to train a large language model (LLM) are typically concatenated to form a single “superdocument”, which is then divided into sequences that match the model's context length. This improves training efficiency but often results in unnecessary truncations, where individual documents are broken up across successive sequences.

Related content
Contiguous parameter management and prefetched activation offloading expand the MiCS tool kit.

In paper we’re presenting at this year’s International Conference on Machine Learning (ICML 2024), titled “Fewer truncations improve language modeling”, we report an in-depth study of this common concatenation-chunking document-processing method. We found that it severely impairs the model's ability to understand contextual coherence and factual consistency. This not only affects the model's performance on downstream tasks but also increases the risk of hallucinations.

To address this issue, we propose best-fit packing, an innovative document-processing strategy that optimizes document combinations to eliminate unnecessary text truncations. In experiments, we compared a model trained using best-fit packing to one trained in the ordinary way on six downstream tasks: reading comprehension, natural-language inference, context following, summarization, commonsense and closed-book question answering, and program synthesis. We found that best-fit packing monotonically improves performance on an array of 22 sub-tasks, by as much as 15% (program synthesis) to 17% (context following). Importantly, best-fit packing also reduces closed-domain hallucination effectively by up to 58.3%.

Best-fit packing.png
A comparison of best-fit packing (left), which seeks to minimize document truncation, with the standard approach to large-language-model training, which concatenates training documents and then divides them into fixed-length sequences.

Consequences of truncation

In the analysis reported in our paper, we identified several problems caused by document truncation, including undefined names, ungrounded content, and missing knowledge.

Related content
Prompt engineering enables researchers to generate customized training examples for lightweight “student” models.

Undefined names: In programming languages like Python, truncation may separate definitions of variables from their invocations, introducing syntax errors and causing some variables to be undefined. As a consequence, the model may learn misleading patterns and possibly hallucinate on downstream tasks.

Ungrounded content: Truncation damages data integrity. In the example below, for instance, a reference (“the earthquake on Monday morning”) is separated from its antecedent, resulting in unfaithful generation.

Missing knowledge: Truncation hinders knowledge acquisition. In the example below, the model cannot learn the location of the ICML conference because the conference name and location occur in different training sequences.

Truncation errors.png
Examples of three common truncation errors: (a) undefined names, (b) ungrounded content, and (c) missing knowledge.

Best-fit packing

To address this issue, we propose optimizing the assignment of documents to training sequences so as to eliminate unnecessary truncations, while minimally increasing the number of sequences relative to concatenation. This is a variation of the well-known bin-packing problem, which is NP-hard in general, but we use a heuristic called the best-fit-decreasing (BFD) algorithm that tends to work well in practice. We thus call our method best-fit packing.

The normal implementation of BFD has quasi-linear time complexity, which is not efficient enough for LLM pretraining, which typically involves millions of documents. By taking advantage of the unique nature of pretraining data, however, we were able to optimize BFD so that it scales linearly with data size, ensuring its applicability to large-scale pretraining datasets. Further, we show that in practical applications, best-fit packing generates approximately the same number of training sequences as the traditional method, while significantly reducing data loss caused by truncation.

Truncations per document.png
Truncations per document as a function of document length, for both best-fit packing (pack) and concatenation (concat), for natural-language data (top) and programming-language data (bottom). The natural-language data is evaluated with context lengths of both 2,000 and 8,000.

Curious to know how we achieve it? Let’s dive deep!

Best-fit packing — an example

Following the standard bin-packing nomenclature, we call each training sequence a “bin”, and each bin has a capacity equal to the LLM’s context size. The goal is to assign a combination of whole documents to each bin so as to minimize the wasted bin capacity.

First, we divide any document that’s larger than the LLM context into context-length chunks, plus a remainder. Then we sort the documents (and document fragments) from largest to smallest. Finally, we work our way down the sorted list, assigning each document to the bin whose available space is as close to the document size as possible.

Related content
Novel “checkpointing” scheme that uses CPU memory reduces the time wasted on failure recovery by more than 92%.

To maximize efficiency, we use three data structures to manage the assignment of documents to bins: a binary tree and two tables. We can use this design because (1) the maximum bin size is the model’s context size, so the tree won’t be too deep, and (2) we do not need to distinguish bins with the same remaining capacity, which simplifies the the tree. Instead, we use the tables to map bin capacities to bins.

Consider a simple example, in which the context size (the bin size) is eight. The binary tree has eight leaves, corresponding to the eight possibilities for available space in any given bin. (In a real LLM, the context size is on the order of thousands of tokens, so the tree would have thousands of leaves.)

Each parent node of the tree has an associated number, indicating the size of the largest available bin slot among its descendants. The number associated with the parent’s right child is always greater than or equal to the number associated with the left child.

Initially, the value of the rightmost node in each layer of the tree is eight, and all the other nodes have values of zero. This means that all the available bin slots have a capacity of eight.

Best-fit initialization.png
The initial states of the three data structures we use to implement best-fit packing. The rightmost node of each layer of the tree has a value of eight, and all other nodes have values of zero, indicating that all the bins are empty (i.e., are at maximum capacity).

Now consider a later state, when four documents of size eight, six, six, and four have been packed. The two bins containing documents of size six have available slots of size two (8 – 6), and the bin containing a document of size four has an available slot of size four (8 – 4). These sizes are represented by the numbers two and four at leaves two and four of the tree. Multiple bins remain empty, so leaf eight has a value of eight, too.

Note that the value two at leaf two indicates only that at least one bin slot of size two is available; it doesn’t indicate how many such slots there are or where they can be found. That information is contained in the tables.

Tree after packing.png
The state of the data structures after four documents of sizes six, six, four, and eight have been packed.

Now consider a document of size three, which we wish to assign to a bin. To find the best available bin slot, simply go left at each node of the tree, unless going left leads to a node whose value is less than the document size, in which case, go right.

Document packing.png
Tree traversal identifies the available bin slot that best fits the new document.

The best fit for a document of size three is a slot of size four, and in the “space-to-bins” table, we see that there is one bin — bin three — with a slot of that size. So there we place the document.

Finally, we update all three data structures to reflect the new placement:

Data structure update.png
Data structure updates after the document (item four) of size three has been packed. The tree leaf corresponding to slot sizes of four is reset to zero, and the tree leaf corresponding to slot sizes of one is set to one. The tables are updated accordingly.

Results

To evaluate the effect of bin-packing on downstream tasks, we pretrained models of 7 billion and 13 billion parameters with context lengths of 2,000 and 8,000 on text and code using both best-fit packing and concatenation. We then tested both sets of models on our six downstream tasks. On average, across multiple datasets, context lengths, and metrics, best-fit packing offered better performance on all six tasks. The biggest gains came in reading comprehension (+4.7%), natural-language inference (+9.3%), context following (+16.8%), and program synthesis (+15.0%).

Related content
In a series of papers, Amazon researchers performed a theoretical analysis of a simplified problem that led to a learnable learning-rate scheduler, applied that scheduler to a more complex neural model, and distilled the results into a practical algorithm.

We also found that best-fit packing helped prevent closed-domain hallucination, particularly in program synthesis tasks, where it reduced "undefined name" errors by up to 58.3%, indicating a more complete understanding of program structure and logic.

Additionally, models trained with best-fit packing were better at following instructions, such as adhering to length constraints. And best-fit packing helped the model acquire “tail knowledge” that is truncation sensitive due to scarcity in training data. Indeed, this result suggests a possible reason for why LLMs struggle to learn long-tail knowledge.

While the experiments conducted in our paper primarily focused on LLM pretraining, best-fit packing is broadly applicable to fine tuning as well. Determining the benefits it can offer during fine tuning is an intriguing topic for future study.

Research areas

Related content

US, NY, New York
About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The Targeting and Recommendations team within Sponsored Products and Brands empowers advertisers with intelligent targeting controls and one-click campaign recommendations that automatically populate optimal settings based on ASIN data. This comprehensive suite provides advanced targeting capabilities through AI-generated keyword and ASIN suggestions, sophisticated targeting controls including Negative Targeting, Manual Targeting with Product Attribute Targeting (PAT) and Keyword Targeting (KWT), and Automated Targeting (ATv2). Our vision is to build a revolutionary, highly personalized and context-aware agentic advertiser guidance system that seamlessly integrates Large Language Models (LLMs) with sophisticated tooling, operating across both conversational and traditional ad console experiences while scaling from natural language queries to proactive, intelligent guidance delivery based on deep advertiser understanding, ultimately enhancing both targeting precision and one-click campaign optimization. Through strategic partnerships across Ad Console, Sales, and Marketing teams, we identify high-impact opportunities spanning from strategic product guidance to granular keyword optimization and deliver them through personalized, scalable experiences grounded in state-of-the-art agent architectures, reasoning frameworks, sophisticated tool integration, and model customization approaches including tuning, MCP, and preference optimization. This presents an exceptional opportunity to shape the future of e-commerce advertising through advanced AI technology at unprecedented scale, creating solutions that directly impact millions of advertisers. Key job responsibilities * Design and build targeting and 1 click recommendation agents to guide advertisers in conversational and non-conversational experience. * Design and implement advanced model and agent optimization techniques, including supervised fine-tuning, instruction tuning and preference optimization (e.g., DPO/IPO). * Collaborate with peers across engineering and product to bring scientific innovations into production. * Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications. * Develop agentic architectures that integrate planning, tool use, and long-horizon reasoning. A day in the life As an Applied Scientist on our team, your days will be immersed in collaborative problem-solving and strategic innovation. You'll partner closely with expert applied scientists, software engineers, and product managers to tackle complex advertising challenges through creative, data-driven solutions. Your work will center on developing sophisticated machine learning and AI models, leveraging state-of-the-art techniques in natural language processing, recommendation systems, and agentic AI frameworks. From designing novel targeting algorithms to building personalized guidance systems, you'll contribute to breakthrough innovations
US, CA, San Francisco
Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will contribute directly to AI agent development in a research engineering role: running experiments, building tools to accelerate scientific workflows, and scaling up AI systems. Key responsibilities include: * Design, maintain, and enhance tools and workflows that support cutting-edge research * Adapt quickly to evolving research priorities and team needs * Stay informed on the latest advancements in large language models and related research * Collaborate closely with researchers to develop new techniques and tools around emerging agent capabilities * Drive project execution, including scoping, prioritization, timeline management, and stakeholder communication * Thrive in a fast-paced, iterative environment, delivering high-quality software on tight schedules * Apply strong software engineering fundamentals to produce clean, reliable, and maintainable code About the team The Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.
US, WA, Seattle
The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities This role will be pivotal in redesigning how ads contribute to a personalized, relevant, and inspirational shopping experience, with the customer value proposition at the forefront. Key responsibilities include, but are not limited to: - Contribute to the design and development of GenAI, deep learning, multi-objective optimization and/or reinforcement learning empowered solutions to transform ad retrieval, auctions, whole-page relevance, and/or bespoke shopping experiences. - Collaborate cross-functionally with other scientists, engineers, and product managers to bring scalable, production-ready science solutions to life. - Stay abreast of industry trends in GenAI, LLMs, and related disciplines, bringing fresh and innovative concepts, ideas, and prototypes to the organization. - Contribute to the enhancement of team’s scientific and technical rigor by identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. - Mentor and grow junior scientists and engineers, cultivating a high-performing, collaborative, and intellectually curious team. A day in the life As an Applied Scientist on the Sponsored Products and Brands Off-Search team, you will contribute to the development in Generative AI (GenAI) and Large Language Models (LLMs) to revolutionize our advertising flow, backend optimization, and frontend shopping experiences. This is a rare opportunity to redefine how ads are retrieved, allocated, and/or experienced—elevating them into personalized, contextually aware, and inspiring components of the customer journey. You will have the opportunity to fundamentally transform areas such as ad retrieval, ad allocation, whole-page relevance, and differentiated recommendations through the lens of GenAI. By building novel generative models grounded in both Amazon’s rich data and the world’s collective knowledge, your work will shape how customers engage with ads, discover products, and make purchasing decisions. If you are passionate about applying frontier AI to real-world problems with massive scale and impact, this is your opportunity to define the next chapter of advertising science. About the team The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond!
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist at Prime Video, you will have end-to-end ownership of the product, related research and experimentation, applying advanced machine learning techniques in computer vision (CV), Generative AI, multimedia understanding and so on. You’ll work on diverse projects that enhance Prime Video’s content localization, image/video understanding, and content personalization, driving impactful innovations for our global audience. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability. - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines. - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines. A day in the life Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable, and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies across Prime Video’s global content and marketing pipelines. This is a newly formed team within Prime Video Science!
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist at Prime Video, you will have end-to-end ownership of the product, related research and experimentation, applying advanced machine learning techniques in computer vision (CV), Generative AI, multimedia understanding and so on. You’ll work on diverse projects that enhance Prime Video’s content localization, image/video understanding, and content personalization, driving impactful innovations for our global audience. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability. - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines. - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines. A day in the life Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable, and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies across Prime Video’s global content and marketing pipelines. This is a newly formed team within Prime Video Science!
US, WA, Seattle
About Sponsored Products and Brands: The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About Our Team: The Sponsored Brands Impressions-based Offerings team is responsible for evolving the value proposition of Sponsored Brands to drive brand advertising in retail media at scale, helping brands get discovered, acquire new customers and sustainably grow customer lifetime value. We build end-to-end solutions that enable brands to drive discovery, visibility and share of voice. This includes building advertiser controls, shopper experiences, monetization strategies and optimization features. We succeed when (1) shoppers discover, engage and build affinity with brands and (2) brands can grow their business at scale with our advertising products. About This Role: As an Applied Scientist on our team, you will: * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build monetization and optimization systems that leverage generative models to value and improve campaign performance. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses. * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Stay up-to-date with advancements and the latest modeling techniques in the field. * Think big about the arc of development of Gen AI over a multi-year horizon and identify new opportunities to apply these technologies to solve real-world problems. #GenAI
US, MA, Boston
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for an Applied Scientist with strong technical skills which includes coding and natural language processing experience in dataset construction, training and evaluating models, and automatic processing of large datasets. You will play a critical role in driving innovation and advancing the state-of-the-art in natural language processing and machine learning. You will work closely with cross-functional teams, including product managers, language engineers, and other scientists. Key job responsibilities Specifically, the Applied Scientist will: • Ensure quality of speech/language/other data throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. • Clean, analyze and select speech/language/other data to achieve goals • Build and test models that elevate the customer experience • Collaborate with colleagues from science, engineering and business backgrounds • Present proposals and results in a clear manner backed by data and coupled with actionable conclusions • Work with engineers to develop efficient data querying infrastructure for both offline and online use cases
US, WA, Seattle
About Sponsored Products and Brands: The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About Our Team: The Sponsored Brands Impressions-based Offerings team is responsible for evolving the value proposition of Sponsored Brands to drive brand advertising in retail media at scale, helping brands get discovered, acquire new customers and sustainably grow customer lifetime value. We build end-to-end solutions that enable brands to drive discovery, visibility and share of voice. This includes building advertiser controls, shopper experiences, monetization strategies and optimization features. We succeed when (1) shoppers discover, engage and build affinity with brands and (2) brands can grow their business at scale with our advertising products. About This Role: As an Applied Scientist on our team, you will: * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build monetization and optimization systems that leverage generative models to value and improve campaign performance. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses. * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Stay up-to-date with advancements and the latest modeling techniques in the field. * Think big about the arc of development of Gen AI over a multi-year horizon and identify new opportunities to apply these technologies to solve real-world problems. #GenAI
US, WA, Seattle
About Sponsored Products and Brands The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through state-of-art generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities This role will be pivotal in redesigning how ads contribute to a personalized, relevant, and inspirational shopping experience, with the customer value proposition at the forefront. Key responsibilities include, but are not limited to: * Contribute to the design and development of GenAI, deep learning, multi-objective optimization and/or reinforcement learning empowered solutions to transform ad retrieval, auctions, whole-page relevance, and/or bespoke shopping experiences. * Collaborate cross-functionally with other scientists, engineers, and product managers to bring scalable, production-ready science solutions to life. * Stay abreast of industry trends in GenAI, LLMs, and related disciplines, bringing fresh and innovative concepts, ideas, and prototypes to the organization. * Contribute to the enhancement of team’s scientific and technical rigor by identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. * Mentor and grow junior scientists and engineers, cultivating a high-performing, collaborative, and intellectually curious team. A day in the life As an Applied Scientist on the Sponsored Products and Brands Off-Search team, you will contribute to the development in Generative AI (GenAI) and Large Language Models (LLMs) to revolutionize our advertising flow, backend optimization, and frontend shopping experiences. This is a rare opportunity to redefine how ads are retrieved, allocated, and/or experienced—elevating them into personalized, contextually aware, and inspiring components of the customer journey. You will have the opportunity to fundamentally transform areas such as ad retrieval, ad allocation, whole-page relevance, and differentiated recommendations through the lens of GenAI. By building novel generative models grounded in both Amazon’s rich data and the world’s collective knowledge, your work will shape how customers engage with ads, discover products, and make purchasing decisions. If you are passionate about applying frontier AI to real-world problems with massive scale and impact, this is your opportunity to define the next chapter of advertising science. About the team The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value.
US, MA, Boston
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for an Applied Scientist with strong technical skills which includes coding and natural language processing experience in dataset construction, training and evaluating models, and automatic processing of large datasets. You will play a critical role in driving innovation and advancing the state-of-the-art in natural language processing and machine learning. You will work closely with cross-functional teams, including product managers, language engineers, and other scientists. Key job responsibilities Specifically, the Applied Scientist will: • Ensure quality of speech/language/other data throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. • Clean, analyze and select speech/language/other data to achieve goals • Build and test models that elevate the customer experience • Collaborate with colleagues from science, engineering and business backgrounds • Present proposals and results in a clear manner backed by data and coupled with actionable conclusions • Work with engineers to develop efficient data querying infrastructure for both offline and online use cases