Lessons learned from 10 years of DynamoDB

Prioritizing predictability over efficiency, adapting data partitioning to traffic, and continuous verification are a few of the principles that help ensure stability, availability, and efficiency.

Amazon DynamoDB is one of the most popular NoSQL database offerings on the Internet, designed for simplicity, predictability, scalability, and reliability. To celebrate DynamoDB’s 10th anniversary, the DynamoDB team wrote a paper describing lessons we’d learned in the course of expanding a fully managed cloud-based database system to hundreds of thousands of customers. The paper was presented at this year’s USENIX ATC conference.

The paper captures the following lessons that we have learned over the years:

  • Designing systems for predictability over absolute efficiency improves system stability. While components such as caches can improve performance, they should not introduce bimodality, in which the system has two radically different ways of responding to similar requests (e.g., one for cache misses and one for cache hits). Consistent behaviors ensure that the system is always provisioned to handle the unexpected. 
  • Adapting to customers’ traffic patterns to redistribute data improves customer experience. 
  • Continuously verifying idle data is a reliable way to protect against both hardware failures and software bugs in order to meet high durability goals. 
  • Maintaining high availability as a system evolves requires careful operational discipline and tooling. Mechanisms such as formal proofs of complex algorithms, game days (chaos and load tests), upgrade/downgrade tests, and deployment safety provide the freedom to adjust and experiment with the code without the fear of compromising correctness. 
Related content
Amazon DynamoDB was introduced 10 years ago today; one of its key contributors reflects on its origins, and discusses the 'never-ending journey' to make DynamoDB more secure, more available and more performant.

Before we dig deeper into these topics, a little terminology. A DynamoDB table is a collection of items (e.g., products), and each item is a collection of attributes (e.g., name, price, category, etc.). Each item is uniquely identified by its primary key. In DynamoDB, tables are typically partitioned, or divided into smaller sub-tables, which are assigned to nodes. A node is a set of dedicated computational resources — a virtual machine — running on a single server in a datacenter.

DynamoDB stores three copies of each partition, in different availability zones. This makes the partition highly available and durable because the availability zones’ storage resources share nothing and are substantially independent. For instance, we wouldn’t assign a partition and one of its copies to nodes that share a power supply, because a power outage would take both of them offline. The three copies of the same partition are known as a replication group, and there is a leader for the group that is responsible for replicating all the customer mutations and serving strongly consistent reads.

DynamoDB architecture.png
The DynamoDB architecture, including a request router, the partition metadata system, and storage nodes in different availability zones (AZs).

Those definitions in hand, let’s turn to our lessons learned.

Predictability over absolute efficiency

DynamoDB employs a lot of metadata caches in order to reduce latency. One of those caches stores the routing metadata for data requests. This cache is deployed on a fleet of thousands of request routers, DynamoDB’s front-end service.

In the original implementation, when the request router received the first request for a table, it downloaded the routing information for the entire table and cached it locally. Since the configuration information about partition replicas rarely changed, the cache hit rate was approximately 99.75%.

Related content
How Alexa scales machine learning models to millions of customers.

This was an amazing hit rate. However, on the flip side, the fallback mechanism for this cache was to hit the metadata table directly. When the cache becomes ineffective, the metadata table needs to instantaneously scale from handling 0.25% of requests to 100%. The sudden increase in traffic can cause the metadata table to fail, causing cascading failure in other parts of the system. To mitigate against such failures, we redesigned our caches to behave predictably.

First, we built an in-memory datastore called MemDS, which significantly reduced request routers’ and other metadata clients’ reliance on local caches. MemDS stores all the routing metadata in a highly compressed manner and replicates it across a fleet of servers. MemDS scales horizontally to handle all incoming requests to DynamoDB.

Second, we deployed a new local cache that avoids the bimodality of the original cache. All requests, even if satisfied by the local cache, are asynchronously sent to the MemDS. This ensures that the MemDS fleet is always serving a constant volume of traffic, regardless of cache hit or miss. The regular exercise of the fallback code helps prevent surprises during fallback.

DDB-MemDS.png
DynamoDB architecture with MemDS.

Unlike conventional local caches, MemDS sees traffic that is proportional to the customer traffic seen by the service; thus, during cache failures, it does not see a sudden amplification of traffic. Doing constant work removed the need for complex logic to handle edge cases around cache misses and reduced the reliance on local caches, improving system stability.

Reshaping partitioning based on traffic

Partitions offer a way to dynamically scale both the capacity and performance of tables. In the original DynamoDB release, customers explicitly specified the throughput that a table required in terms of read capacity units (RCUs) and write capacity units (WCUs). The original system assigned partitions to nodes based on both available space and computational capacity.

Related content
Optimizing placement of configuration data ensures that it’s available and consistent during “network partitions”.

As the demands on a table changed (because it grew in size or because the load increased), partitions could be further split to allow the table to scale elastically. Partition abstraction proved really valuable and continues to be central to the design of DynamoDB.

However, the early version of DynamoDB assigned both space and capacity to individual partitions on the basis of size, evenly distributing computational resources across table entries. This led to challenges of “hot partitions” and throughput dilution.

Hot partitions happened because customer workloads were not uniformly distributed and kept hitting a subset of items. Throughput dilution happened when partitions that had been split to handle increased load ended up with so few keys that they could quickly max out their meager allocated capacity.

Our initial response to these challenges was to add bursting and adaptive capacity (along with other features such as split for consumption) to DynamoDB. This line of work also led to the launch of on-demand tables.

Bursting is a way to absorb temporal spikes in workloads at a partition level. It’s based on the observation that not all partitions hosted by a storage node use their allocated throughput simultaneously.

Related content
Amazon researchers describe new method for distributing database tables across servers.

The idea is to let applications tap into unused capacity at a partition level on a best-effort basis to absorb short-lived spikes. DynamoDB still maintains workload isolation by ensuring that a partition can burst only if there is unused throughput at the node level.

DynamoDB also launched adaptive capacity to handle long-lived spikes that cannot be absorbed by the burst capacity. Adaptive capacity monitors traffic patterns and repartitions tables so that heavily accessed items reside on different nodes.

Both bursting and adaptive capacity had limitations, however. Bursting was helpful only for short-lived spikes in traffic, and it was dependent on nodes’ having enough throughput to support it. Adaptive capacity was reactive and kicked in only after transmission rates had been throttled down to avoid overloads.

To address these limitations, the DynamoDB team replaced adaptive capacity with global admission control (GAC). GAC builds on the idea of token buckets, in which bandwidth is allocated to network nodes as tokens, and the nodes “cash in” tokens in order to transmit data. Each request router maintains a local token bucket and communicates with GAC to replenish tokens at regular intervals (on the order of every few seconds). For an extra layer of defense, DynamoDB also uses token buckets at the partition level.

Continuous verification 

To provide durability and crash recovery, DynamoDB uses write-ahead logs, which record data writes before they occur. In the event of a crash, DynamoDB can use the write-ahead logs to reconstruct lost data writes, bringing partitions up to date.

Write-ahead logs are stored in all three replicas of a partition. For higher durability, the write-ahead logs are periodically archived to S3, an object store that is designed for more than 99.99% (in fact, 11 nines) durability. Each replica contains the most recent write-ahead logs, which are usually waiting to be archived. The unarchived logs are typically a few hundred megabytes in size.

Storage replica vs. log replica.png
Healing a storage replica by copying the B-tree can take several minutes, while adding a log replica, which takes only a few seconds, ensures that there is no impact on durability.

DynamoDB continuously verifies data at rest. Our goal is to detect any silent data errors or “bit rot” — bit errors caused by degradation of the storage medium. An example of continuous verification is the scrub process.

The scrub process verifies two things: that all three copies in a replication group have the same data and that the live replicas match a reference replica built offline using the archived write-ahead-log entries.

The verification is done by computing the checksum of the live replica and matching that with a snapshot of the reference replica. A similar technique is used to verify replicas of global tables. Over the years, we have learned that continuous verification of data at rest is the most reliable method of protecting against hardware failures, silent data corruption, and even software bugs.

Availability

DynamoDB regularly tests its resilience to node, rack, and availability zone (AZ) failures. For example, to test the availability and durability of the overall service, DynamoDB performs power-off tests. Using realistic simulated traffic, a job scheduler powers off random nodes. At the end of all the power-off tests, the test tools verify that the data stored in the database is logically valid and not corrupted.

Related content
Amazon Athena reduces query execution time by 14% by eliminating redundant operations.

The first point about availability is that it needs to be measurable. DynamoDB is designed for 99.999% availability for global tables and 99.99% availability for regional tables. To ensure that these goals are being met, DynamoDB continuously monitors availability at the service and table levels. The tracked availability data is used to estimate customer-perceived availability trends and trigger alarms if the number of errors that customers see crosses a certain threshold.

These alarms are called customer-facing alarms (CFAs). The goal of these alarms is to report any availability-related problems and proactively mitigate them either automatically or through operator intervention. The key point to note here is that availability is measured not only on the server side but on the client side.

We also use two sets of clients to measure the user-perceived availability. The first set of clients is internal Amazon services using DynamoDB as the data store. These services share the availability metrics for DynamoDB API calls as observed by their software.

The second set of clients is our DynamoDB canary applications. These applications are run from every AZ in the region, and they talk to DynamoDB through every public endpoint. Real application traffic allows us to reason about DynamoDB availability and latencies as seen by our customers. The canary applications offer a good representation of what our customers might be experiencing both long and short term.

The second point is that read and write availability need to be handled differently. A partition’s write availability depends on the health of its leader and of its write quorum, meaning two out of the three replicas from different AZs. A partition remains available as long as there are enough healthy replicas for a write quorum and a leader.

Related content
“Anytime query” approach adapts to the available resources.

In a large service, hardware failures such as memory and disk failures are common. When a node fails, all replication groups hosted on the node are down to two copies. The process of healing a storage replica can take several minutes because the repair process involves copying the B-tree — a data structure that maps partitions to storage locations — and write-ahead logs.

Upon detecting an unhealthy storage replica, the leader of a replication group adds a log replica to ensure there is no impact on durability. Adding a log replica takes only a few seconds, because the system has to copy only the most recent write-ahead logs from a healthy replica; reconstructing the more memory-intensive B-tree can wait. Quick healing of affected replication groups using log replicas thus ensures the high durability of the most recent writes. Adding a log replica is the fastest way to ensure that the write quorum of the group is always met. This minimizes disruption to write availability due to an unhealthy write quorum. The leader replica serves consistent reads.

Introducing log replicas was a big change to the system, but the Paxos consensus protocol, which is formally provable, gave us the confidence to safely tweak and experiment with the system to achieve higher availability. We have been able to run millions of Paxos groups in a region with log replicas. Eventually, consistent reads can be served by any of the replicas. In case a leader fails, other replicas detect its failure and elect a new leader to minimize disruptions to the availability of consistent reads.

Research areas

Related content

US, VA, Arlington
How do you measure what makes a great leader? How do you evaluate a development program when outcomes take years to materialize and clean experimental conditions are rarely available? How do you take a scientific methodology that a researcher validated carefully in one context and turn it into a system that any HR team across a company of over a million employees can run on their own? These are the kinds of questions the Senior Talent and Transformation Science team works on inside Amazon's People eXperience and Technology organization, and they are questions that matter: the systems this team builds shape how Amazon identifies, develops, and invests in its most senior leaders. As an Applied Scientist on this team you are the person who closes the gap between a validated scientific methodology and a system that runs in production without a scientist standing next to it. The architectural decisions about how scientific methods get encoded into software, the engineering quality bar for the code that implements them, and the reliability of the pipelines that other teams depend on are yours to own. You will work alongside Senior and Principal Research Scientists, an Amazon Scholar, Product Management, and a Senior Applied Scientist who bring deep expertise in behavioral science, psychometrics, and causal inference, and you will be the driving force behind turning that expertise into working, deployable systems for our Amazon executives. The problems you will be building for are genuinely hard and largely unsolved. Scoring a simulation-based leadership assessment with an LLM requires both measurement rigor and a production system that behaves consistently at scale. Estimating the effect of a talent program on leader outcomes requires both a defensible identification strategy and an analytical pipeline someone else can run and trust. Building a self-serve tool that lets a PXT team evaluate a new feature without calling a scientist requires both sound methodology and software that is robust enough to operate without expert supervision. If you want to do work that is technically demanding, scientifically cutting edge, and consequential for real leaders in a large organization, this is that role. Key job responsibilities • Own the production implementation of the team's scientific systems from end to end. When the team validates a new assessment methodology, evaluation framework, or causal identification strategy, you are the scientist who translates it into code that runs reliably, scales, and does not require a scientist standing next to it to operate. • Make the architectural and tooling decisions that determine how scientific methods get encoded into software on this team, choosing abstractions, data structures, and system designs that make the team's scientific components testable, maintainable, and extensible over time. • Define and hold the engineering quality bar for scientific code across the team, establishing and modeling best practices for testing, documentation, reproducibility, and peer review of code in a research team that does not have dedicated software development engineers. • Build the LLM-powered pipelines that operationalize the team's people science, including prompt orchestration, retrieval grounding, automated scoring, and LLM-as-judge evaluation harnesses, writing the implementation yourself and owning the quality and reliability of those systems once deployed. • Extend and adapt scientific techniques at the product level when established approaches fall short. When scoring a simulation-based assessment, estimating a program effect under unusual identification constraints, or evaluating a novel AI feature requires a methodological contribution that does not yet exist, you devise and implement that solution. • Partner with the Research Scientists during methodology design to surface implementation feasibility and trade-offs early, contributing your own scientific judgment on what can be built rigorously within real production constraints before design decisions become expensive to reverse. • Build reusable scientific components, services, and templates that encode methodology once and allow downstream teams to run it without scientist involvement, making the team's research operational infrastructure rather than a bespoke consulting engagement. • Contribute to the design and execution of quasi-experimental evaluations of people programs, owning the analytical implementation and the code pipelines that produce defensible causal evidence from observational and field data. • Mentor scientists on the team on software engineering practices and applied implementation, and participate actively in peer review of experiment designs, analytical approaches, and scientific code written by others. • Communicate implementation trade-offs and system design decisions clearly to product and HR partners in written documents that connect technical choices to business outcomes. A day in the life Your day is anchored in building and testing. You might spend the morning working through a thorny implementation problem, figuring out how to encode a psychometric scoring model into a pipeline that holds up under the messiness of real production data, debugging an LLM evaluation harness that is behaving inconsistently across assessment scenarios, or refactoring a causal estimation component so that another team can run it without calling you first. In the afternoon a Research Scientist might pull you into a methodology design conversation, and your job in that room is not just to follow along but to push back on approaches that would be difficult or brittle to implement, and to propose alternatives that preserve scientific rigor while actually being buildable. You might then shift to reviewing a colleague's code, writing documentation that makes a deployed pipeline understandable to someone who was not in the room when it was designed, or working through a data pipeline problem that is blocking the team's ability to evaluate a new product feature. At the end of most days something that was not working is now working, and the science the team does is a little more durable and a little more independent of any one person than it was in the morning.
US, CA, Culver City
Prime Video is an industry leading, high-growth business and a critical driver of Amazon Prime subscriptions, which contributes to customer loyalty and lifetime value. Prime Video is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of videos. In addition, Prime Video offers a variety of live sport streaming services in multiple locales. The Prime Video Economist team is looking for an Economist to support PV content valuation. As an economist focusing on Prime Video, you will be responsible for understanding the value that the business creates for our customers and to develop new, disruptive innovations to grow global Prime Video usage and customer value. This role requires an individual with strong quantitative modeling skills and the ability to apply statistical/machine learning, structural models, and experimental design methods to large amount of individual level data. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Key job responsibilities The candidate's responsibilities will include: - Build scalable analytic solutions using state of the art tools based on large datasets - Build causal inference models, conduct statistical/machine learning analyses, or design experiments to measure the value of the business and its many features - Partner closely with Business, Finance, Science, and Tech partners to build prototypes and implement production solutions - Independently identify new opportunities for leveraging economic insights and models in the Video business - Develop and execute product workplans from concept, prototype to production incorporating feedback from customers, scientists and business leaders - Write both technical white papers and business-facing documents to clearly explain complex technical concepts to audiences with diverse business/scientific backgrounds
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
US, CA, San Francisco
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As a Scientist in Robot Navigation, you will be at the forefront of this transformation — architecting and delivering navigation systems that are intelligent, safe, and scalable. You will bring deep expertise in learning-based planning and control, a strong understanding of foundation models and their application to embodied agents, and as well as have in-depth understanding of control-theoretic approaches such as model predictive control (MPC)-based trajectory planning. You will develop navigation solutions that seamlessly blend data-driven intelligence with principled control-theoretic guarantees. Our vision is bold: to build navigation systems that allow robots to move fluidly and safely through dynamic environments — understanding context, anticipating change, and adapting in real time. You will lead research that bridges the gap between cutting-edge academic advances and production grade deployment, collaborating with world-class teams pushing the boundaries of robotic autonomy, manipulation, and human-robot interaction. Join us in building the next generation of intelligent navigation systems that will define the future of autonomous robotics at scale. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Lead research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Mentor junior scientists and engineers; contribute to a culture of technical excellence - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team Our team is a group is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
IN, KA, Bengaluru
Every product a customer returns is a moment where Amazon either recovers value or writes it off — and India's ReCommerce business is on a multi-million-dollar mission to recover more of it, more intelligently, at scale. Machine learning is the core lever: predicting whether a returned unit is sellable without a human touching it, detecting damage and fraud inside sealed packaging from images, routing each unit to its highest-value disposition, and pricing recovered inventory dynamically. India's returns network is large, fast-growing, and structurally different from other geographies — a rich, high-impact environment for an Applied Scientist to build models that move real financial and customer-experience metrics. We are hiring an Applied Scientist to build and adapt the ML that powers India ReCommerce. You will work at the intersection of two mandates: building India-first models for problems unique to our market, and adapting proven Worldwide models to India's data, catalog, and operational reality — recalibrating them where distribution, language, and process differ. You will own problems end-to-end, from framing and data through modeling, evaluation, and production deployment, partnering closely with engineering, product, and operations. Key job responsibilities Build ML models for automated returns grading — predicting the salability of returned units from structured and unstructured signals so units can be evaluated with zero or minimal human touch, improving speed, accuracy, and recovery value. Develop computer-vision models for defect detection, condition assessment, and anomaly/fraud identification (including inside sealed packaging), and for establishing chain-of-custody and damage attribution across the returns journey. Build disposition-prediction and routing models that direct each unit to its highest-value recovery path (resale, repair, liquidation, donation, recycle) as early as possible in the network. Develop pricing and recovery-optimization models for liquidation and resale, moving from flat rates toward dynamic, grade- and condition-aware pricing. Adapt Worldwide ML models to India — retraining, recalibrating, and re-evaluating for India's return distribution, catalog, languages, and operational constraints, and closing the gaps that prevent a direct lift-and-shift. Own the full model lifecycle — problem framing, data pipelines, feature engineering, training, offline/online evaluation, monitoring, and retraining — with rigorous attention to calibration, drift, and business-metric impact. Partner cross-functionally with engineering (to productionize), product (to frame problems and measure impact), and operations (to ground models in how the network actually runs), and use modern GenAI/LLM tooling to accelerate research and delivery. A day in the life You start by reviewing the performance of a grading model in production — checking calibration and drift against last week's returns, and confirming the recovery-value lift is holding. Mid-morning, you dig into a computer-vision problem: improving detection of a damage type that's driving write-offs, using images captured across the returns journey. In the afternoon you work with a Worldwide science team to bring one of their models to India — scoping what retraining and recalibration India's data requires — then pair with an engineer to move your latest model toward production behind a clean evaluation gate. You close by framing a new problem with a product partner: quantifying the opportunity, defining the label and success metric, and sketching the modeling approach. About the team India ReCommerce owns the systems and science that turn returned and unsellable inventory into recovered value and a better customer experience. You will join a team building an increasingly automated, ML-driven returns network — leveraging Worldwide platforms where they fit and building India-first capabilities where they don't. It is a high-ownership environment with a direct line from your models to measurable business and customer outcomes.
US, WA, Seattle
Our organization in Amazon Robotics builds robots that perform contact-rich manipulation safely and reliably in complex, unstructured environments, at Amazon scale. Our scientists and engineers push the boundaries of robotic manipulation to handle enormous object diversity, bringing deep expertise across planning, control, perception, and machine learning. We learn from real-world data at a scale that few teams in robotics can access. We are seeking an experienced Senior Applied Scientist to help guide a small team advancing reinforcement learning for manipulation. We are creating robots that learn how to push, flip, rearrange, and dexterously insert items with unparalleled robustness, speed, and reliability. Our goal is to deploy robots that will work across Amazon's global network and can handle the full diversity of items that Amazon sells. You will set the technical direction for how we learn these behaviors, from simulation training through reliable execution on physical robots, and you will demonstrate new manipulation capabilities on real hardware at scale. This team's mission reaches beyond any single product: to invent and apply manipulation capabilities that generalize to many future robotics applications. The robots our organization already deploys at scale give you a rare proving ground to collect data, run experiments, and get new policies onto real hardware faster than almost anywhere in the field. You will raise the bar for scientific rigor and engineering quality, and mentor other scientists as the team grows. Key job responsibilities - Set the technical direction for learning non-prehensile and contact-rich manipulation policies, from testing the latest advances in the field through demonstrated capability on hardware. - Oversee the development of reinforcement learning approaches that address the long tail of diverse, demanding manipulation conditions. - Own the path from simulation training to reliable, real-time execution on physical robots, making evidence based calls on where learned approaches should replace engineered ones. - Demonstrate new manipulation capabilities on real robots at scale, and turn one-off results into repeatable methods. - Establish the standards, evaluation practices, and data-informed improvement loops that the team builds on. - Mentor scientists and engineers, and raise the bar for applied science rigor and engineering quality. - Partner across control, perception, and hardware to integrate learned behaviors into working systems. - Represent Amazon in academia through publications and scientific presentations. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply
IN, MH, Mumbai
Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. About Amazon Prime Video “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
 The Amazon Prime Video team is shaping the future of digital video entertainment. We are seeking a Data Scientist to uncover key insights on how consumers watch videos on Amazon. The ideal candidate will be an expert in the areas of data science, machine learning and statistics, having hands-on experience with multiple improvement initiatives as well as balancing technical and business judgment to make the right decisions about technology, models and methodologies. As consumers increasingly consume digital video, we need to make agile decisions based on what content appeals to our customers. As a Data Scientist at Amazon Prime Video APAC and ANZ analytics team, you will have the opportunity to work on one of the world's largest consumer data sets, influence the long term evolution of our analytics capability and support the expansion of Amazon's digital video business. The Data Scientist will work closely with other research scientists, machine-learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve optimization across all our associate facing tools. 
 A successful candidate will be able to understand and manage key operational and technical concepts. They will have excellent project and communication skills, and motivation to achieve results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a record of accomplishment of timely delivery of large-scale projects, and have the ability to influence multiple global teams. Autonomy, judgment, influence, and leadership skills are essential. This person will be responsible for ensuring we meet our key deliverables, on time with high quality, and communicating status to internal and external stakeholders. Key Responsibilities - Support the Content team on business reporting, ad hoc analysis, statistical inference and predictive modelling for all Prime Video APAC and ANZ. - Mine and analyze data pertaining to customers viewing experiences to identify critical business insight and make recommendations to optimize content selection. - Proactively develop new ML models using streaming, video, audio and textual data to understand and predict customer streaming behaviour - Translate analytic insights into concrete, actionable recommendations for business or product improvement. Develop and present these as papers to senior stakeholders. - Liaise with your peers in other prime video territories to develop solutions that greatly benefit our global customers - This role will be based in Mumbai, India
US, WA, Seattle
Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Senior Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms and establish benchmarks for automated validation and risk assessment. As a Senior Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: Worldwide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
CN, 31, Shanghai
Worldwide Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 19+ overseas marketplaces and supporting local Sellers' success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Worldwide Global Selling Analytics, Intelligence, and Technology (WWGS-AIT) team serves as the research, automation, and insight arm of the International Seller Service data hub, enabling rapid delivery of growth insights through strategic investments in regional data foundations, self-service business intelligence solutions, and artificial intelligence tools. The WWGS-AIT team is positioned to establish AI-ready foundational capabilities across the WWGS organization while maintaining excellence in business insight generation, and self-service BI/AI application development. WWGS-AIT is looking for a Data Scientist to design and build seller-facing AI agents that turn our AI-ready data foundation into intelligent, conversational experiences for Amazon's global sellers. You will own the intelligence layer of these agents end-to-end, from modeling and retrieval to evaluation and launch, working alongside applied scientists, data engineers, and the Seller Assistant platform team to put trustworthy AI directly into sellers' hands. Key job responsibilities - Design, build, and iterate seller-facing AI agents (LLM-powered) that help Chinese sellers grow globally, reasoning over WWGS-AIT's AI-ready data foundation and knowledge base. - Develop the intelligence layer of agents: retrieval-augmented generation (RAG) over our knowledge management system, tool-use / function-calling orchestration, prompt engineering, and model fine-tuning or adaptation where needed. - Ground agent responses in standardized metrics and unified seller profiles to guarantee consistency and accuracy across agents; design and enforce guardrails that prevent hallucination and protect sensitive, compliance-restricted data. - Build rigorous evaluation frameworks (golden datasets, offline evaluation, and online experimentation) to measure and continuously improve agent quality, safety, and seller impact. - Develop seller-intelligence models (segmentation, entity resolution / One-ID, ranking and recommendation) that power personalized agent experiences. - Partner with WWGS Tech and the Seller Assistant platform team to productionize agents and tools (e.g., via MCP), defining the model and intelligence contract while engineering operates the runtime. - Collaborate with business, product, and cross-functional partners to translate seller pain points into agent capabilities and measurable business outcomes. - Stay current with advances in GenAI and agentic systems, and bring applied research into production.