Lessons learned from 10 years of DynamoDB

Prioritizing predictability over efficiency, adapting data partitioning to traffic, and continuous verification are a few of the principles that help ensure stability, availability, and efficiency.

Amazon DynamoDB is one of the most popular NoSQL database offerings on the Internet, designed for simplicity, predictability, scalability, and reliability. To celebrate DynamoDB’s 10th anniversary, the DynamoDB team wrote a paper describing lessons we’d learned in the course of expanding a fully managed cloud-based database system to hundreds of thousands of customers. The paper was presented at this year’s USENIX ATC conference.

The paper captures the following lessons that we have learned over the years:

  • Designing systems for predictability over absolute efficiency improves system stability. While components such as caches can improve performance, they should not introduce bimodality, in which the system has two radically different ways of responding to similar requests (e.g., one for cache misses and one for cache hits). Consistent behaviors ensure that the system is always provisioned to handle the unexpected. 
  • Adapting to customers’ traffic patterns to redistribute data improves customer experience. 
  • Continuously verifying idle data is a reliable way to protect against both hardware failures and software bugs in order to meet high durability goals. 
  • Maintaining high availability as a system evolves requires careful operational discipline and tooling. Mechanisms such as formal proofs of complex algorithms, game days (chaos and load tests), upgrade/downgrade tests, and deployment safety provide the freedom to adjust and experiment with the code without the fear of compromising correctness. 
Related content
Amazon DynamoDB was introduced 10 years ago today; one of its key contributors reflects on its origins, and discusses the 'never-ending journey' to make DynamoDB more secure, more available and more performant.

Before we dig deeper into these topics, a little terminology. A DynamoDB table is a collection of items (e.g., products), and each item is a collection of attributes (e.g., name, price, category, etc.). Each item is uniquely identified by its primary key. In DynamoDB, tables are typically partitioned, or divided into smaller sub-tables, which are assigned to nodes. A node is a set of dedicated computational resources — a virtual machine — running on a single server in a datacenter.

DynamoDB stores three copies of each partition, in different availability zones. This makes the partition highly available and durable because the availability zones’ storage resources share nothing and are substantially independent. For instance, we wouldn’t assign a partition and one of its copies to nodes that share a power supply, because a power outage would take both of them offline. The three copies of the same partition are known as a replication group, and there is a leader for the group that is responsible for replicating all the customer mutations and serving strongly consistent reads.

DynamoDB architecture.png
The DynamoDB architecture, including a request router, the partition metadata system, and storage nodes in different availability zones (AZs).

Those definitions in hand, let’s turn to our lessons learned.

Predictability over absolute efficiency

DynamoDB employs a lot of metadata caches in order to reduce latency. One of those caches stores the routing metadata for data requests. This cache is deployed on a fleet of thousands of request routers, DynamoDB’s front-end service.

In the original implementation, when the request router received the first request for a table, it downloaded the routing information for the entire table and cached it locally. Since the configuration information about partition replicas rarely changed, the cache hit rate was approximately 99.75%.

Related content
How Alexa scales machine learning models to millions of customers.

This was an amazing hit rate. However, on the flip side, the fallback mechanism for this cache was to hit the metadata table directly. When the cache becomes ineffective, the metadata table needs to instantaneously scale from handling 0.25% of requests to 100%. The sudden increase in traffic can cause the metadata table to fail, causing cascading failure in other parts of the system. To mitigate against such failures, we redesigned our caches to behave predictably.

First, we built an in-memory datastore called MemDS, which significantly reduced request routers’ and other metadata clients’ reliance on local caches. MemDS stores all the routing metadata in a highly compressed manner and replicates it across a fleet of servers. MemDS scales horizontally to handle all incoming requests to DynamoDB.

Second, we deployed a new local cache that avoids the bimodality of the original cache. All requests, even if satisfied by the local cache, are asynchronously sent to the MemDS. This ensures that the MemDS fleet is always serving a constant volume of traffic, regardless of cache hit or miss. The regular exercise of the fallback code helps prevent surprises during fallback.

DDB-MemDS.png
DynamoDB architecture with MemDS.

Unlike conventional local caches, MemDS sees traffic that is proportional to the customer traffic seen by the service; thus, during cache failures, it does not see a sudden amplification of traffic. Doing constant work removed the need for complex logic to handle edge cases around cache misses and reduced the reliance on local caches, improving system stability.

Reshaping partitioning based on traffic

Partitions offer a way to dynamically scale both the capacity and performance of tables. In the original DynamoDB release, customers explicitly specified the throughput that a table required in terms of read capacity units (RCUs) and write capacity units (WCUs). The original system assigned partitions to nodes based on both available space and computational capacity.

Related content
Optimizing placement of configuration data ensures that it’s available and consistent during “network partitions”.

As the demands on a table changed (because it grew in size or because the load increased), partitions could be further split to allow the table to scale elastically. Partition abstraction proved really valuable and continues to be central to the design of DynamoDB.

However, the early version of DynamoDB assigned both space and capacity to individual partitions on the basis of size, evenly distributing computational resources across table entries. This led to challenges of “hot partitions” and throughput dilution.

Hot partitions happened because customer workloads were not uniformly distributed and kept hitting a subset of items. Throughput dilution happened when partitions that had been split to handle increased load ended up with so few keys that they could quickly max out their meager allocated capacity.

Our initial response to these challenges was to add bursting and adaptive capacity (along with other features such as split for consumption) to DynamoDB. This line of work also led to the launch of on-demand tables.

Bursting is a way to absorb temporal spikes in workloads at a partition level. It’s based on the observation that not all partitions hosted by a storage node use their allocated throughput simultaneously.

Related content
Amazon researchers describe new method for distributing database tables across servers.

The idea is to let applications tap into unused capacity at a partition level on a best-effort basis to absorb short-lived spikes. DynamoDB still maintains workload isolation by ensuring that a partition can burst only if there is unused throughput at the node level.

DynamoDB also launched adaptive capacity to handle long-lived spikes that cannot be absorbed by the burst capacity. Adaptive capacity monitors traffic patterns and repartitions tables so that heavily accessed items reside on different nodes.

Both bursting and adaptive capacity had limitations, however. Bursting was helpful only for short-lived spikes in traffic, and it was dependent on nodes’ having enough throughput to support it. Adaptive capacity was reactive and kicked in only after transmission rates had been throttled down to avoid overloads.

To address these limitations, the DynamoDB team replaced adaptive capacity with global admission control (GAC). GAC builds on the idea of token buckets, in which bandwidth is allocated to network nodes as tokens, and the nodes “cash in” tokens in order to transmit data. Each request router maintains a local token bucket and communicates with GAC to replenish tokens at regular intervals (on the order of every few seconds). For an extra layer of defense, DynamoDB also uses token buckets at the partition level.

Continuous verification 

To provide durability and crash recovery, DynamoDB uses write-ahead logs, which record data writes before they occur. In the event of a crash, DynamoDB can use the write-ahead logs to reconstruct lost data writes, bringing partitions up to date.

Write-ahead logs are stored in all three replicas of a partition. For higher durability, the write-ahead logs are periodically archived to S3, an object store that is designed for more than 99.99% (in fact, 11 nines) durability. Each replica contains the most recent write-ahead logs, which are usually waiting to be archived. The unarchived logs are typically a few hundred megabytes in size.

Storage replica vs. log replica.png
Healing a storage replica by copying the B-tree can take several minutes, while adding a log replica, which takes only a few seconds, ensures that there is no impact on durability.

DynamoDB continuously verifies data at rest. Our goal is to detect any silent data errors or “bit rot” — bit errors caused by degradation of the storage medium. An example of continuous verification is the scrub process.

The scrub process verifies two things: that all three copies in a replication group have the same data and that the live replicas match a reference replica built offline using the archived write-ahead-log entries.

The verification is done by computing the checksum of the live replica and matching that with a snapshot of the reference replica. A similar technique is used to verify replicas of global tables. Over the years, we have learned that continuous verification of data at rest is the most reliable method of protecting against hardware failures, silent data corruption, and even software bugs.

Availability

DynamoDB regularly tests its resilience to node, rack, and availability zone (AZ) failures. For example, to test the availability and durability of the overall service, DynamoDB performs power-off tests. Using realistic simulated traffic, a job scheduler powers off random nodes. At the end of all the power-off tests, the test tools verify that the data stored in the database is logically valid and not corrupted.

Related content
Amazon Athena reduces query execution time by 14% by eliminating redundant operations.

The first point about availability is that it needs to be measurable. DynamoDB is designed for 99.999% availability for global tables and 99.99% availability for regional tables. To ensure that these goals are being met, DynamoDB continuously monitors availability at the service and table levels. The tracked availability data is used to estimate customer-perceived availability trends and trigger alarms if the number of errors that customers see crosses a certain threshold.

These alarms are called customer-facing alarms (CFAs). The goal of these alarms is to report any availability-related problems and proactively mitigate them either automatically or through operator intervention. The key point to note here is that availability is measured not only on the server side but on the client side.

We also use two sets of clients to measure the user-perceived availability. The first set of clients is internal Amazon services using DynamoDB as the data store. These services share the availability metrics for DynamoDB API calls as observed by their software.

The second set of clients is our DynamoDB canary applications. These applications are run from every AZ in the region, and they talk to DynamoDB through every public endpoint. Real application traffic allows us to reason about DynamoDB availability and latencies as seen by our customers. The canary applications offer a good representation of what our customers might be experiencing both long and short term.

The second point is that read and write availability need to be handled differently. A partition’s write availability depends on the health of its leader and of its write quorum, meaning two out of the three replicas from different AZs. A partition remains available as long as there are enough healthy replicas for a write quorum and a leader.

Related content
“Anytime query” approach adapts to the available resources.

In a large service, hardware failures such as memory and disk failures are common. When a node fails, all replication groups hosted on the node are down to two copies. The process of healing a storage replica can take several minutes because the repair process involves copying the B-tree — a data structure that maps partitions to storage locations — and write-ahead logs.

Upon detecting an unhealthy storage replica, the leader of a replication group adds a log replica to ensure there is no impact on durability. Adding a log replica takes only a few seconds, because the system has to copy only the most recent write-ahead logs from a healthy replica; reconstructing the more memory-intensive B-tree can wait. Quick healing of affected replication groups using log replicas thus ensures the high durability of the most recent writes. Adding a log replica is the fastest way to ensure that the write quorum of the group is always met. This minimizes disruption to write availability due to an unhealthy write quorum. The leader replica serves consistent reads.

Introducing log replicas was a big change to the system, but the Paxos consensus protocol, which is formally provable, gave us the confidence to safely tweak and experiment with the system to achieve higher availability. We have been able to run millions of Paxos groups in a region with log replicas. Eventually, consistent reads can be served by any of the replicas. In case a leader fails, other replicas detect its failure and elect a new leader to minimize disruptions to the availability of consistent reads.

Research areas

Related content

US, CA, Sunnyvale
The Artificial General Intelligence (AGI) Customization Team is seeking a highly skilled and experienced Applied Scientist to support adoption and enable customization of Amazon Nova. The role focuses on developing state-of-the-art services and tools for model customization, including supervised fine-tuning, reinforcement learning, and knowledge distillation across large language models. As an Applied Scientist, you will play a important role in developing advanced customization capabilities that enable enterprises to build highly performant application-specific models without the need for training models from scratch. Your work will directly impact how companies leverage Amazon Nova models for their specific use cases. Key job responsibilities - Contribute to the development of novel customization techniques including extended post-training, continued pre-training, and advanced knowledge distillation - Collaborate with cross-functional teams to design and implement enterprise-ready tooling for various training techniques on Amazon SageMaker - Design and execute experiments to optimize model accuracy, latency, and cost across different customization approaches (SFT, DPO, PPO) - Develop and enhance preference learning algorithms and training curricula for customer-specific applications - Create robust evaluation frameworks for assessing model performance across different domains and use cases - Contribute to the development of the Responsible AI toolkit, including creating training and evaluation datasets for model alignment - Design and implement secure access mechanisms for early model checkpoints and weights - Communicate technical insights and results to both technical and non-technical stakeholders through presentations and documentation
IN, KA, Bengaluru
Amazon is seeking a passionate and inventive Applied Scientist II with a strong machine learning background to build industry-leading Speech and Language technology. Our mission is to deliver delightful customer experiences by advancing Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML), and Computer Vision (CV). You will work alongside internationally recognized experts to develop novel algorithms and modeling techniques that advance the state-of-the-art in human language technology. Your work will directly impact millions of customers through products and services powered by speech and language technology. You will gain hands-on experience with Amazon's heterogeneous speech, text, and structured data sources, and leverage large-scale computing resources to accelerate advances in spoken language understanding. We are hiring across all areas of human language technology: ASR, Machine Translation (MT), NLU, Text-to-Speech (TTS), Dialog Management, and Computer Vision. We also seek talent experienced in building large-scale, high-performing systems. Key job responsibilities Basic Qualifications PhD or M.Tech in Computer Science, Electrical Engineering, Mathematics, or Physics with specialization in one or more of: speech recognition, natural language processing, machine translation, time series analysis, signal processing, or machine learning 1-2 years of industry or research experience (including internships, co-ops, or post-doctoral work) in applied ML or related areas Proficiency in programming languages such as Python, C/C++, or Java Strong foundation in machine learning fundamentals and statistical modeling Preferred Qualifications Experience building speech recognition, machine translation, or natural language processing systems (e.g., commercial products, government projects, or published research with working prototypes) Hands-on experience with deep learning frameworks (e.g., PyTorch, TensorFlow) Track record of publications in top-tier conferences (e.g., NeurIPS, ICML, ACL, Interspeech, CVPR) Scientific thinking with demonstrated ability to innovate and contribute to advancing the field Solid software development practices and experience shipping production-quality code Strong written and verbal communication skills A day in the life 0
US, CA, San Jose
Are you excited about making business decisions using science and data? Are you interested in supporting consumer device concepts from idea inception to launch? Do you want to work on a Science Product team focused on scaling statistics and econometrics with custom tools? If so, this may be the role for you! Amazon.com strives to be Earth's most customer-centric company. The Amazon Devices and Services team focuses on delighting customer by enabling seamless functionality in supplying, entertaining, and managing the home -- and beyond. We seek and hire the world's brightest minds, offering them a fast-paced, technologically-sophisticated, and friendly work environment, where economic theory meets real-world industry. The Decision Science team in Devices owns demand estimates and pricing recommendations of concept devices before customers know they exist. We support devices and services ranging from Echo Frames to Kindle Paperwhite to Blink Video Camera …all prior to launch. We are a cross-functional Product team working to scale Econometrics through Amazon and beyond by incorporating Science into internal facing tools and making it easier for others to do so as well. In this role, you will have input in decision meetings with Amazon senior leadership, which include go/no-go decisions for brand new devices and services and build volume decisions for manufacture prior to receiving any customer signal. You will have direct input to pricing decisions. You will leverage Science and Tools produced by the Decision Science team such as conjoint demand models to produce these recommendations. You will work with Scientists, Economists, Product Managers, and Software Developers to provide meaningful feedback about stakeholder problems to inform business solutions and increase the velocity, quality, and scope behind our recommendations. You will also have the opportunity to work on special projects to both guide the business and advance your own knowledge and understanding of specific topics. Key job responsibilities Applies expertise to develop econometric/machine learning models to measure the demand of devices and the business; Reviews models and results for other scientists, mentors junior scientists; Generates economic insights for the Devices and Services business and work with stakeholders to run the business for effectively; Describes strategic importance of vision inside and outside of team; and, Identifies business opportunities, defines the problem and how to solve it; Engages with senior scientists, business leadership outside Devices and Services to understand interplay between different business units.
AU, VIC, Melbourne
Are you excited about leveraging and extending state-of-the-art Deep Learning, Information Retrieval, Natural Language Processing, Computer Vision algorithms to solve customer problems at the scale of Amazon? As an Applied Scientist Intern, you will be working in the Melbourne office in a fast-paced, cross-disciplinary team of experienced R&D scientists. You will take on complex problems, work on solutions that leverage existing academic and industrial research, and utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even deliver these to production in customer facing products. Key job responsibilities - Develop novel solutions and build prototypes - Work on complex problems in Deep Learning and Generative AI - Contribute to research that could significantly impact Amazon operations - Collaborate with a diverse team of experts in a fast-paced environment - Present your research findings to both technical and non-technical audiences - Collaborate with scientists on writing and submitting papers to top ML conferences, e.g. NeurIPS, ICML, ICLR, AISTATS, ACL ICCV, CVPR, KDD. Key Opportunities: - Work in a team of ML scientists to solve applied science problems at the scale of Amazon - Access to Amazon services and hardware - Potentially deliver solutions to production in customer-facing applications - Opportunities to be hired full-time after the internship Join us in shaping the future of AI at Amazon. Apply now and turn your research into real-world solutions!
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Lead research and development of speech and audio generation technology and end-to-end speech-to-speech architecture - Develop audio processing solutions for production environments, including source separation, enhancement, and mixing - Define the research roadmap for your area, identify high-impact problems, and communicate technical direction to senior leadership - Publish research, contribute to the broader scientific community, and bring external advances into production systems - Hire, mentor, and develop applied scientists. Grow the team's capabilities to meet evolving customer and business needs About the team This team's mission is to deeply understand all content and empower all customers with relevant language options, innovative accessibility assists, and rich title-information across all their content-experiences on Prime Video. We create and publish content on-time that's meaningful, accurate, and accessible to every customer globally. We delight our customers by pushing the boundaries of content understanding and enrichment. Through inclusion and innovation, we do the most fulfilling work of our career.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! As a Applied Scientist in the Prime Video Playback Intelligence organization, you will have deep subject matter expertise in applied machine learning and data science, with specializations in video streaming optimization, information retrieval, anomaly detection and root-causing systems, large language models, and generative AI across various modalities. Key job responsibilities * You will work with multiple teams of scientists, engineers, and product managers to translate business and functional requirements into concrete deliverables leading strategic efforts to enhance customer quality of experiences. * Problem spaces you will be working on include: improving the customer playback quality of experience across Video on Demand, Live Events and Linear Content. You’ll aim to reduce the time/cost/effort to optimize the customer experience as well as detect, root-cause, and mitigate defects in the customer experience. You’ll seek to understand the depth and nuance of streaming video at scale and identify opportunities to grow our business and improve customer quality of experience via principled ML/AI solutions. You will also lead integration of new algorithms and processes into existing modeling stacks, simplify and streamline the existing modeling stacks, and develop testing and evaluation strategies. Ultimately, you'll work backwards from the desired outcomes and lead the way on determining the ideal solution (statistical techniques, traditional ML, GenAI, etc). * You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them.
US, MA, N.reading
Amazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments. At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started. As a Applied Scientist in Robot Perception, you will be at the forefront of this transformation. You will develop and deploy state-of-the-art perception algorithms that enable robots to truly understand and interact with the physical world — bridging the gap between theoretical research and real-world impact. Bringing deep expertise in Computer Vision and a nuanced understanding of the capabilities and limitations of modern Vision-Language Models (VLMs), you will innovate boldly and push the boundaries of what's possible. Our vision for the Perception layer is ambitious: to enable seamless, intelligent interaction between the user, the robot, and its environment. This is a rare opportunity to work at the intersection of deep learning, large language models, and robotics — contributing to research that doesn't just advance the field, but reshapes it. You will collaborate with world-class teams pioneering breakthroughs in dexterous manipulation, locomotion, and human-robot interaction, all at an unprecedented scale. Join us in building intelligent robotic systems that will define the future of automation and human-robot collaboration. Key job responsibilities - Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding - Lead research initiatives in computer vision, sensor fusion and 3D perception - Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities - Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment - Mentor junior scientists and engineers; contribute to a culture of technical excellence - Define and track key metrics to measure perception system performance in real-world environments - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions
US, WA, Seattle
We are working on improving shopping on Amazon using the conversational capabilities of large language models and through customer behavioral data to make them more personalized for each customer. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. In this role, you will be managing a team working on Large Language Model (LLM) and/or Vision-Language Model (VLM) post-training and alignment for new shopping experiences. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!
US, NY, New York
External job description Job summary Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers. As a Data Scientist on this team, you will: • Solve real-world problems by getting and analyzing large amounts of data, diving deep to identify business insights and opportunities, design simulations and experiments, developing statistical and ML models by tailoring to business needs, and collaborating with Scientists, Engineers, BIE's, and Product Managers. • Write code (Python, R, Scala, etc.) to analyze data and build statistical models to solve specific business problems. • Apply statistical and machine learning knowledge to specific business problems and data. • Build decision-making models and propose solution for the business problem you define. • Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance. • Analyze historical data to identify trends and support optimal decision making. • Formalize assumptions about how our systems are expected to work, create statistical definition of the outlier, and develop methods to systematically identify outliers. Work out why such examples are outliers and define if any actions needed. • Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes. • Conduct written and verbal presentations to share insights to audiences of varying levels of technical sophistication. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Marketplace Services team within Amazon Publisher Services organization primarily focuses on improving monetization for our STV, Web, Mobile and Audio publisher customers. We directly work with 60+ 3p buyers to enable optimal connectivity for publishers to improve their yield. We also own products such as Connections Marketplace (CxM) and Signal IQ that help publishers connect to myriad of 3p and 1p ad tech vendors to boost their bid request quality, while measuring the value of each signal on their bid stream through rigorous A/B testing. Internal job description The candidate would work with Product, Engineering, BIEs and Scientist across Supply and Demand organization to help make APS the best performing supply path for Amazon ads advertiser customers. They would spearhead efforts to conduct experiments alongside demand and measurement teams to identify optimal perfomance path for advertisers while improving APS Share of Wallet. About the team The Marketplace Services team within Amazon Publisher Services organization primarily focuses on improving monetization for our STV, Web, Mobile and Audio publisher customers. We directly work with 60+ 3p buyers to enable optimal connectivity for publishers to improve their yield. We also own products such as Connections Marketplace (CxM) and Signal IQ that help publishers connect to myriad of 3p and 1p ad tech vendors to boost their bid request quality, while measuring the value of each signal on their bid stream through rigorous A/B testing.
US, WA, Seattle
Stores Economics and Science (SEAS) is an interdisciplinary science and engineering team in Amazon's Stores organization with a peak-jumping mission: we apply expertise in science and engineering to move from local to global optima in methods, models, and software. We pursue this mission by leveraging frontier science; collaborating with partner teams; and learning from the tools, experience, and perspective of others. We scale by solving problems, first in the small to prove concepts, and then in the large by building scalable solutions. We also help other teams within Amazon scale by hiring and developing the best and embedding them in other business units. In 2026, we are focused on economics and science in areas related to (1) lowering cost-to-serve, (2) optimizing selection, and (3) emerging machine learning. We also have some ongoing and highly-leveraged collaborations that help partner teams inside Amazon short-circuit months of R&D or otherwise look around corners. We are looking for an Applied Scientist to build and deliver state-of-the-art science and engineering solutions to improve our Stores business. In this role, you will work in a team of scientists and engineers with backgrounds in machine learning, NLP, IR, statistics, and economics to identify bottlenecks in our business, conceive new ideas to overcome those challenges, and deploy scientific solutions in partnership with product teams. Your responsibilities include developing and maintaining the scientific models, benchmarks, and services. Graduate education or hands-on experience in machine learning, optimization, causal inference, Bayesian statistics, deep learning, or other quantitative scientific fields is a big plus. To be successful in this role, you should be a quick learner and comfortable with a high degree of ambiguity. Key job responsibilities The successful candidate will lead large-scale science initiatives from research to production and translate complex business problems into mathematical frameworks. They will design and implement large-scale algorithms for complex supply chain and marketplace problems, and design incentive-compatible mechanisms for marketplace challenges. The ideal candidate will have a strong publication record in top-tier conferences/journals (INFORMS, EC, WINE, ICML, NeurIPS, etc.) and experience coordinating cross-functional projects. Hands-on experience building science solutions to mechanism design problems (e.g., optimal auction design, welfare maximization under constraints, incentive compatible coordination), with expertise in statistical learning and algorithm development. Leadership responsibilities include influencing technical strategy and roadmaps for complex initiatives, influencing senior stakeholders and shaping technical direction, and fostering team growth.