Lessons learned from 10 years of DynamoDB

Prioritizing predictability over efficiency, adapting data partitioning to traffic, and continuous verification are a few of the principles that help ensure stability, availability, and efficiency.

Amazon DynamoDB is one of the most popular NoSQL database offerings on the Internet, designed for simplicity, predictability, scalability, and reliability. To celebrate DynamoDB’s 10th anniversary, the DynamoDB team wrote a paper describing lessons we’d learned in the course of expanding a fully managed cloud-based database system to hundreds of thousands of customers. The paper was presented at this year’s USENIX ATC conference.

The paper captures the following lessons that we have learned over the years:

  • Designing systems for predictability over absolute efficiency improves system stability. While components such as caches can improve performance, they should not introduce bimodality, in which the system has two radically different ways of responding to similar requests (e.g., one for cache misses and one for cache hits). Consistent behaviors ensure that the system is always provisioned to handle the unexpected. 
  • Adapting to customers’ traffic patterns to redistribute data improves customer experience. 
  • Continuously verifying idle data is a reliable way to protect against both hardware failures and software bugs in order to meet high durability goals. 
  • Maintaining high availability as a system evolves requires careful operational discipline and tooling. Mechanisms such as formal proofs of complex algorithms, game days (chaos and load tests), upgrade/downgrade tests, and deployment safety provide the freedom to adjust and experiment with the code without the fear of compromising correctness. 
Related content
Amazon DynamoDB was introduced 10 years ago today; one of its key contributors reflects on its origins, and discusses the 'never-ending journey' to make DynamoDB more secure, more available and more performant.

Before we dig deeper into these topics, a little terminology. A DynamoDB table is a collection of items (e.g., products), and each item is a collection of attributes (e.g., name, price, category, etc.). Each item is uniquely identified by its primary key. In DynamoDB, tables are typically partitioned, or divided into smaller sub-tables, which are assigned to nodes. A node is a set of dedicated computational resources — a virtual machine — running on a single server in a datacenter.

DynamoDB stores three copies of each partition, in different availability zones. This makes the partition highly available and durable because the availability zones’ storage resources share nothing and are substantially independent. For instance, we wouldn’t assign a partition and one of its copies to nodes that share a power supply, because a power outage would take both of them offline. The three copies of the same partition are known as a replication group, and there is a leader for the group that is responsible for replicating all the customer mutations and serving strongly consistent reads.

DynamoDB architecture.png
The DynamoDB architecture, including a request router, the partition metadata system, and storage nodes in different availability zones (AZs).

Those definitions in hand, let’s turn to our lessons learned.

Predictability over absolute efficiency

DynamoDB employs a lot of metadata caches in order to reduce latency. One of those caches stores the routing metadata for data requests. This cache is deployed on a fleet of thousands of request routers, DynamoDB’s front-end service.

In the original implementation, when the request router received the first request for a table, it downloaded the routing information for the entire table and cached it locally. Since the configuration information about partition replicas rarely changed, the cache hit rate was approximately 99.75%.

Related content
How Alexa scales machine learning models to millions of customers.

This was an amazing hit rate. However, on the flip side, the fallback mechanism for this cache was to hit the metadata table directly. When the cache becomes ineffective, the metadata table needs to instantaneously scale from handling 0.25% of requests to 100%. The sudden increase in traffic can cause the metadata table to fail, causing cascading failure in other parts of the system. To mitigate against such failures, we redesigned our caches to behave predictably.

First, we built an in-memory datastore called MemDS, which significantly reduced request routers’ and other metadata clients’ reliance on local caches. MemDS stores all the routing metadata in a highly compressed manner and replicates it across a fleet of servers. MemDS scales horizontally to handle all incoming requests to DynamoDB.

Second, we deployed a new local cache that avoids the bimodality of the original cache. All requests, even if satisfied by the local cache, are asynchronously sent to the MemDS. This ensures that the MemDS fleet is always serving a constant volume of traffic, regardless of cache hit or miss. The regular exercise of the fallback code helps prevent surprises during fallback.

DDB-MemDS.png
DynamoDB architecture with MemDS.

Unlike conventional local caches, MemDS sees traffic that is proportional to the customer traffic seen by the service; thus, during cache failures, it does not see a sudden amplification of traffic. Doing constant work removed the need for complex logic to handle edge cases around cache misses and reduced the reliance on local caches, improving system stability.

Reshaping partitioning based on traffic

Partitions offer a way to dynamically scale both the capacity and performance of tables. In the original DynamoDB release, customers explicitly specified the throughput that a table required in terms of read capacity units (RCUs) and write capacity units (WCUs). The original system assigned partitions to nodes based on both available space and computational capacity.

Related content
Optimizing placement of configuration data ensures that it’s available and consistent during “network partitions”.

As the demands on a table changed (because it grew in size or because the load increased), partitions could be further split to allow the table to scale elastically. Partition abstraction proved really valuable and continues to be central to the design of DynamoDB.

However, the early version of DynamoDB assigned both space and capacity to individual partitions on the basis of size, evenly distributing computational resources across table entries. This led to challenges of “hot partitions” and throughput dilution.

Hot partitions happened because customer workloads were not uniformly distributed and kept hitting a subset of items. Throughput dilution happened when partitions that had been split to handle increased load ended up with so few keys that they could quickly max out their meager allocated capacity.

Our initial response to these challenges was to add bursting and adaptive capacity (along with other features such as split for consumption) to DynamoDB. This line of work also led to the launch of on-demand tables.

Bursting is a way to absorb temporal spikes in workloads at a partition level. It’s based on the observation that not all partitions hosted by a storage node use their allocated throughput simultaneously.

Related content
Amazon researchers describe new method for distributing database tables across servers.

The idea is to let applications tap into unused capacity at a partition level on a best-effort basis to absorb short-lived spikes. DynamoDB still maintains workload isolation by ensuring that a partition can burst only if there is unused throughput at the node level.

DynamoDB also launched adaptive capacity to handle long-lived spikes that cannot be absorbed by the burst capacity. Adaptive capacity monitors traffic patterns and repartitions tables so that heavily accessed items reside on different nodes.

Both bursting and adaptive capacity had limitations, however. Bursting was helpful only for short-lived spikes in traffic, and it was dependent on nodes’ having enough throughput to support it. Adaptive capacity was reactive and kicked in only after transmission rates had been throttled down to avoid overloads.

To address these limitations, the DynamoDB team replaced adaptive capacity with global admission control (GAC). GAC builds on the idea of token buckets, in which bandwidth is allocated to network nodes as tokens, and the nodes “cash in” tokens in order to transmit data. Each request router maintains a local token bucket and communicates with GAC to replenish tokens at regular intervals (on the order of every few seconds). For an extra layer of defense, DynamoDB also uses token buckets at the partition level.

Continuous verification 

To provide durability and crash recovery, DynamoDB uses write-ahead logs, which record data writes before they occur. In the event of a crash, DynamoDB can use the write-ahead logs to reconstruct lost data writes, bringing partitions up to date.

Write-ahead logs are stored in all three replicas of a partition. For higher durability, the write-ahead logs are periodically archived to S3, an object store that is designed for more than 99.99% (in fact, 11 nines) durability. Each replica contains the most recent write-ahead logs, which are usually waiting to be archived. The unarchived logs are typically a few hundred megabytes in size.

Storage replica vs. log replica.png
Healing a storage replica by copying the B-tree can take several minutes, while adding a log replica, which takes only a few seconds, ensures that there is no impact on durability.

DynamoDB continuously verifies data at rest. Our goal is to detect any silent data errors or “bit rot” — bit errors caused by degradation of the storage medium. An example of continuous verification is the scrub process.

The scrub process verifies two things: that all three copies in a replication group have the same data and that the live replicas match a reference replica built offline using the archived write-ahead-log entries.

The verification is done by computing the checksum of the live replica and matching that with a snapshot of the reference replica. A similar technique is used to verify replicas of global tables. Over the years, we have learned that continuous verification of data at rest is the most reliable method of protecting against hardware failures, silent data corruption, and even software bugs.

Availability

DynamoDB regularly tests its resilience to node, rack, and availability zone (AZ) failures. For example, to test the availability and durability of the overall service, DynamoDB performs power-off tests. Using realistic simulated traffic, a job scheduler powers off random nodes. At the end of all the power-off tests, the test tools verify that the data stored in the database is logically valid and not corrupted.

Related content
Amazon Athena reduces query execution time by 14% by eliminating redundant operations.

The first point about availability is that it needs to be measurable. DynamoDB is designed for 99.999% availability for global tables and 99.99% availability for regional tables. To ensure that these goals are being met, DynamoDB continuously monitors availability at the service and table levels. The tracked availability data is used to estimate customer-perceived availability trends and trigger alarms if the number of errors that customers see crosses a certain threshold.

These alarms are called customer-facing alarms (CFAs). The goal of these alarms is to report any availability-related problems and proactively mitigate them either automatically or through operator intervention. The key point to note here is that availability is measured not only on the server side but on the client side.

We also use two sets of clients to measure the user-perceived availability. The first set of clients is internal Amazon services using DynamoDB as the data store. These services share the availability metrics for DynamoDB API calls as observed by their software.

The second set of clients is our DynamoDB canary applications. These applications are run from every AZ in the region, and they talk to DynamoDB through every public endpoint. Real application traffic allows us to reason about DynamoDB availability and latencies as seen by our customers. The canary applications offer a good representation of what our customers might be experiencing both long and short term.

The second point is that read and write availability need to be handled differently. A partition’s write availability depends on the health of its leader and of its write quorum, meaning two out of the three replicas from different AZs. A partition remains available as long as there are enough healthy replicas for a write quorum and a leader.

Related content
“Anytime query” approach adapts to the available resources.

In a large service, hardware failures such as memory and disk failures are common. When a node fails, all replication groups hosted on the node are down to two copies. The process of healing a storage replica can take several minutes because the repair process involves copying the B-tree — a data structure that maps partitions to storage locations — and write-ahead logs.

Upon detecting an unhealthy storage replica, the leader of a replication group adds a log replica to ensure there is no impact on durability. Adding a log replica takes only a few seconds, because the system has to copy only the most recent write-ahead logs from a healthy replica; reconstructing the more memory-intensive B-tree can wait. Quick healing of affected replication groups using log replicas thus ensures the high durability of the most recent writes. Adding a log replica is the fastest way to ensure that the write quorum of the group is always met. This minimizes disruption to write availability due to an unhealthy write quorum. The leader replica serves consistent reads.

Introducing log replicas was a big change to the system, but the Paxos consensus protocol, which is formally provable, gave us the confidence to safely tweak and experiment with the system to achieve higher availability. We have been able to run millions of Paxos groups in a region with log replicas. Eventually, consistent reads can be served by any of the replicas. In case a leader fails, other replicas detect its failure and elect a new leader to minimize disruptions to the availability of consistent reads.

Research areas

Related content

US, WA, Bellevue
Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Amazon Leo to transform the space industry? If so, then we would love to talk! Key job responsibilities Work cross-functionally with product, business development, and various technical teams (engineering, science, simulations, etc.) to execute on the long-term vision, strategy, and architecture for the science-based global demand forecast. Design and deliver modern, flexible, scalable solutions to integrate data from a variety of sources and systems (both internal and external) and develop Bandwidth Usage models at granular temporal and geographic grains, deployable to Leo traffic management systems. Work closely with the capacity planning science team to ensure that demand forecasts feed seamlessly into their systems to deliver continuous optimization of resources. Lead short and long terms technical roadmap definition efforts to deliver solutions that meet business needs in pre-launch, early-launch, and mature business phases. Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive change across Amazon Leo. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team The Amazon Leo Global Demand Planning team's mission is to map customer demand across space and time. We enable Amazon Leo's long-term success by delivering actionable insights and scientific forecasts across geographies and customer segments to empower long range planning, capacity simulations, business strategy, and hardware manufacturing recommendations through scalable tools and durable mechanisms.
US, CA, Pasadena
Do you enjoy solving challenging problems and driving innovations in research? As a Research Science intern with the Quantum Algorithms Team at CQC, you will work alongside global experts to develop novel quantum algorithms, evaluate prospective applications of fault-tolerant quantum computers, and strengthen the long-term value proposition of quantum computing. A strong candidate will have experience applying methods of mathematical and numerical analysis to assess the performance of quantum algorithms and establish their advantage over classical algorithms. Key job responsibilities We are particularly interested in candidates with expertise in any of the following subareas related to quantum algorithms: quantum chemistry, many-body physics, quantum machine learning, cryptography, optimization theory, quantum complexity theory, quantum error correction & fault tolerance, quantum sensing, and scientific computing, among others. A day in the life Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. This is not a remote internship opportunity. About the team Amazon Web Services (AWS) Center for Quantum Computing (CQC) is a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and hardware and software engineers on a mission to develop a fault-tolerant quantum computer.
US, CA, Pasadena
We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. The Amazon Web Services (AWS) Center for Quantum Computing (CQC) in Pasadena, CA, is looking for a Quantum Research Scientist Intern in the Device and Architecture Theory group. You will be joining a multi-disciplinary team of scientists, engineers, and technicians, all working at the forefront of quantum computing to innovate for the benefit of our customers. Key job responsibilities As an intern with the Device and Architecture Theory team, you will conduct pathfinding theoretical research to inform the development of next-generation quantum processors. Potential focus areas include device physics of superconducting circuits, novel qubits and gate schemes, and physical implementations of error-correcting codes. You will work closely with both theorists and experimentalists to explore these directions. We are looking for candidates with excellent problem-solving and communication skills who are eager to work collaboratively in a team environment. Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in quantum computing and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. A day in the life Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. We are seeking a talented Applied Scientist to join our advanced robotics team, focusing on developing and applying cutting-edge simulation methodologies for advanced robotics systems. This role centers on research and development of physics-based simulation techniques, sim-to-real transfer methods, and machine learning approaches that enable rapid development, testing, and validation of robotic systems operating in complex, real-world environments. Key job responsibilities - Advance physics-based simulation fidelity for contact-rich manipulation and locomotion - Design and build high-performance simulation tools integrated into a production robotics stack - Translate research ideas into robust, scalable software pipelines - Develop methods to quantify and reduce simulation-to-reality gaps across design, safety, and control - Architect scalable simulation solutions for rigid and deformable body dynamics - Build simulation pipelines optimized for large-scale reinforcement and policy learning - Establish frameworks for continuous simulation improvement using real-world deployment data - Collaborate with engineering, science, and safety teams on simulation requirements and validation About the team Our team is building a comprehensive simulation platform for advanced robotics development, combining locomotion and manipulation capabilities. We operate at the cutting edge of physics simulation, reinforcement learning, and sim-to-real transfer, collaborating with world-class robotics engineers, applied scientists, and mechanical designers in a fast-paced, innovation-driven environment. This role uniquely combines fundamental research with real-world deployment. You will pursue core research questions in physics-based simulation while seeing your work translated into production systems, validated on real hardware, and informed by deployment data. Working alongside Simulation Software Engineers, you will help transform research ideas into scalable, production-grade simulation capabilities that directly impact how robots are designed, trained, and deployed.
US, WA, Redmond
Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. This position is part of the Satellite Attitude Determination and Control team. You will design and analyze the control system and algorithms, support development of our flight hardware and software, help integrate the satellite in our labs, participate in flight operations, and see a constellation of satellites flow through the production line into orbit. Key job responsibilities - Design and analyze algorithms for estimation, flight control, and precise pointing using linear methods and simulation. - Develop and apply models and simulations, with various levels of fidelity, of the satellite and our constellation. - Component level environmental testing, functional and performance checkout, subsystem integration, satellite integration, and in space operations. - Manage the spacecraft constellation as it grows and evolves. - Continuously improve our ability to serve customers by maximizing payload operations time. - Develop autonomy for Fault Detection and Isolation on board the spacecraft. A day in the life This is an opportunity to play a significant role in the design of an entirely new satellite system with challenging performance requirements. The large, integrated constellation brings opportunities for advanced capabilities that need investigation and development. The constellation size also puts emphasis on engineering excellence so our tools and methods, from conceptualization through manufacturing and all phases of test, will be state of the art as will the satellite and supporting infrastructure on the ground. You will find that Amazon Leo's mission is compelling, so our program is staffed with some of the top engineers in the industry. Our daily collaboration with other teams on the program brings constant opportunity for discovery, learning, and growth. About the team Our team has lots of experience with various satellite systems and many other flight vehicles. We have bench strength in both our mission and core GNC disciplines. We design, prototype, test, iterate and learn together. Because GNC is central to safe flight, we tend to drive Concepts of Operation and many system level analyses.
IN, KA, Bengaluru
The Amazon Alexa AI team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms within the realm of Generative AI. Key responsibilities include: - Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML for GenAI. - Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. - Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. - Engage in effective technical communication (written & spoken) with coordination across teams. - Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. - Publish research papers in internal and external venues of repute - Support on-call activities for critical issues
US, WA, Redmond
Amazon Leo is Amazon’s Low Earth Orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. The Leo Software Defined Networking (SDN) team designs, implements and operates the network virtualization stack and SDN control plane signaling. Our scope spans over beam planning, routing, and forwarding through our SDN Controller, Agents, and Applications that provides a high throughput telecom service comprised of Low Earth Orbit satellites, customer terminals, gateways, cloud services and terrestrial network infrastructure that connects into public and private networks. We are looking for a talented Senior Applied Scientist to design and develop Network Observability solutions for an advanced global telecom service via both space and terrestrial networks. As a scientist on this team, you will collaborate with a mix of network engineers and software engineers to create novel mechanisms that increase our end-to-end observability tools and deliver high quality, secure and fault tolerant software used in Low Earth Orbit (LEO) satellites, ground gateways, and Consumer/Enterprise class customer terminals. You will define the long-term science roadmap for the team and its products. The candidate must have expertise with modern development practices and will have demonstrated the capability to deliver best-in-class software systems that solve some of today's hardest problems. Key job responsibilities * Take responsibility for designing and delivering modern, flexible, scalable science solutions to complex challenges for operating and planning satellite constellations * Work with peer teams and customers to design innovative science solutions to fulfill the business needs * Write code for production cloud native software systems * Utilize AWS and other Amazon technologies to deliver highly-available science solutions * Help on-board and mentor new science team members * Lead science roadmap definition efforts and decide what solutions to build A day in the life You will collaborate with various stakeholders to create the world’s most innovative products. You will understand operational challenges and existing blind-spots for network observability and be part of a team of scientists and engineers developing tools that fill these gaps. You will join our development and integration efforts and deliver high qualify software for production environments.
IN, KA, Bengaluru
Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. In order to drive expansion of the Amazon catalog, we develop advanced ML/AI technologies to process billions of products and algorithmically find products not already sold on Amazon. We work with structured, semi-structured and Visually Rich Documents using deep learning, NLP and image processing. The role demands a high-performing and flexible candidate who can take responsibility for success of the system and drive solutions from research, prototype, design, coding and deployment. We are looking for Applied Scientists to tackle challenging problems in the areas of Information Extraction, Efficient crawling at internet scale, developing ML models for website comprehension and agents to take multi-step decisions. You should have depth and breadth of knowledge in text mining, information extraction from Visually Rich Documents, semi structured data (HTML) and advanced machine learning. You should also have programming and design skills to manipulate Semi-Structured and unstructured data and systems that work at internet scale. You will encounter many challenges, including: - Scale (build models to handle billions of pages), - Accuracy (requirements for precision and recall) - Speed (generate predictions for millions of new or changed pages with low latency) - Diversity (models need to work across different languages, market places and data sources) You will help us to - Build a scalable system which can algorithmically extract information from world wide web. - Intelligently cluster web pages, segment and classify regions, extract relevant information and structure the data available on semi-structured web. - Build systems that will use existing Knowledge Base to perform open information extraction at scale from visually rich documents. Key job responsibilities - Use AI, NLP and advances in LLMs/SLMs and agentic systems to create scalable solutions for business problems. - Efficiently Crawl web, Automate extraction of relevant information from large amounts of Visually Rich Documents and optimize key processes. - Design, develop, evaluate and deploy, innovative and highly scalable ML models, esp. leveraging latest advances in RL-based fine tuning methods like DPO, GRPO etc. - Work closely with software engineering teams to drive real-time model implementations. - Establish scalable, efficient, automated processes for large scale model development, model validation and model maintenance. - Lead projects and mentor other scientists, engineers in the use of ML techniques. - Publish innovation in research forums.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! As an Applied Scientist in the Prime Video Playback Intelligence Organization, you will have deep subject matter expertise in applied machine learning and data science, with specializations in video streaming optimization, information retrieval, anomaly detection and root-causing systems, large language models and generative AI across various modalities. Key job responsibilities - Work with multiple teams of scientists, engineers, and product managers to translate business and functional requirements into concrete deliverables leading strategic efforts to enhance customer quality of experiences. - Work on problems spaces such as: improving the customer playback quality of experience across Video on Demand, Live Events and Linear Content. - Reduce the time/cost/effort to optimize the customer experience as well as detect, root-cause, and mitigate defects in the customer experience. You’ll seek to understand the depth and nuance of streaming video at scale and identify opportunities to grow our business and improve customer quality of experience via principled ML/AI solutions. - Lead integration of new algorithms and processes into existing modeling stacks, simplify and streamline the existing modeling stacks, and develop testing and evaluation strategies. Ultimately, you'll work backwards from the desired outcomes and lead the way on determining the ideal solution (statistical techniques, traditional ML, GenAI, etc). A day in the life We love solving challenging and hard problems in our quest to innovate on behalf of our customers and provide the best video streaming experience. We push the boundaries to leverage and invent technologies which help create unrivaled experiences for our customers to help us move fast in a growing and changing environment. We use data to guide our decisions, work closely with our engineering and product counterparts, and partner with other Science teams as well as academic institutions to learn and guide in an environment of innovation.
BR, SP, Sao Paulo
Do you like working on projects that are highly visible and are tied closely to Amazon’s growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? The Amazon International Technology Team is hiring Applied Scientists to work in our Machine Learning team in Mexico City. The Intech team builds International extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more. Key job responsibilities About you You want to make changes that help millions of customers. You don’t want to make something 10% better as a part of an enormous team. Rather, you want to innovate with a small community of passionate peers. You have experience in analytics, machine learning, LLMs and Agentic AI, and a desire to learn more about these subjects. You want a trusted role in strategy and product design. You put the customer first in your thinking. You have great problem solving skills. You research the latest data technologies and use them to help you innovate and keep costs low. You have great judgment and communication skills, and a history of delivering results. Your Responsibilities - Define and own complex machine learning solutions in the consumer space, including targeting, measurement, creative optimization, and multivariate testing. - Design, implement, and evolve Agentic AI systems that can autonomously perceive their environment, reason about context, and take actions across business workflows—while ensuring human-in-the-loop oversight for high-stakes decisions. - Influence the broader team's approach to integrating machine learning into business workflows. - Advise leadership, both tech and non-tech. - Support technical trade-offs between short-term needs and long-term goals.