Lessons learned from 10 years of DynamoDB

Prioritizing predictability over efficiency, adapting data partitioning to traffic, and continuous verification are a few of the principles that help ensure stability, availability, and efficiency.

Amazon DynamoDB is one of the most popular NoSQL database offerings on the Internet, designed for simplicity, predictability, scalability, and reliability. To celebrate DynamoDB’s 10th anniversary, the DynamoDB team wrote a paper describing lessons we’d learned in the course of expanding a fully managed cloud-based database system to hundreds of thousands of customers. The paper was presented at this year’s USENIX ATC conference.

The paper captures the following lessons that we have learned over the years:

  • Designing systems for predictability over absolute efficiency improves system stability. While components such as caches can improve performance, they should not introduce bimodality, in which the system has two radically different ways of responding to similar requests (e.g., one for cache misses and one for cache hits). Consistent behaviors ensure that the system is always provisioned to handle the unexpected. 
  • Adapting to customers’ traffic patterns to redistribute data improves customer experience. 
  • Continuously verifying idle data is a reliable way to protect against both hardware failures and software bugs in order to meet high durability goals. 
  • Maintaining high availability as a system evolves requires careful operational discipline and tooling. Mechanisms such as formal proofs of complex algorithms, game days (chaos and load tests), upgrade/downgrade tests, and deployment safety provide the freedom to adjust and experiment with the code without the fear of compromising correctness. 
Related content
Amazon DynamoDB was introduced 10 years ago today; one of its key contributors reflects on its origins, and discusses the 'never-ending journey' to make DynamoDB more secure, more available and more performant.

Before we dig deeper into these topics, a little terminology. A DynamoDB table is a collection of items (e.g., products), and each item is a collection of attributes (e.g., name, price, category, etc.). Each item is uniquely identified by its primary key. In DynamoDB, tables are typically partitioned, or divided into smaller sub-tables, which are assigned to nodes. A node is a set of dedicated computational resources — a virtual machine — running on a single server in a datacenter.

DynamoDB stores three copies of each partition, in different availability zones. This makes the partition highly available and durable because the availability zones’ storage resources share nothing and are substantially independent. For instance, we wouldn’t assign a partition and one of its copies to nodes that share a power supply, because a power outage would take both of them offline. The three copies of the same partition are known as a replication group, and there is a leader for the group that is responsible for replicating all the customer mutations and serving strongly consistent reads.

DynamoDB architecture.png
The DynamoDB architecture, including a request router, the partition metadata system, and storage nodes in different availability zones (AZs).

Those definitions in hand, let’s turn to our lessons learned.

Predictability over absolute efficiency

DynamoDB employs a lot of metadata caches in order to reduce latency. One of those caches stores the routing metadata for data requests. This cache is deployed on a fleet of thousands of request routers, DynamoDB’s front-end service.

In the original implementation, when the request router received the first request for a table, it downloaded the routing information for the entire table and cached it locally. Since the configuration information about partition replicas rarely changed, the cache hit rate was approximately 99.75%.

Related content
How Alexa scales machine learning models to millions of customers.

This was an amazing hit rate. However, on the flip side, the fallback mechanism for this cache was to hit the metadata table directly. When the cache becomes ineffective, the metadata table needs to instantaneously scale from handling 0.25% of requests to 100%. The sudden increase in traffic can cause the metadata table to fail, causing cascading failure in other parts of the system. To mitigate against such failures, we redesigned our caches to behave predictably.

First, we built an in-memory datastore called MemDS, which significantly reduced request routers’ and other metadata clients’ reliance on local caches. MemDS stores all the routing metadata in a highly compressed manner and replicates it across a fleet of servers. MemDS scales horizontally to handle all incoming requests to DynamoDB.

Second, we deployed a new local cache that avoids the bimodality of the original cache. All requests, even if satisfied by the local cache, are asynchronously sent to the MemDS. This ensures that the MemDS fleet is always serving a constant volume of traffic, regardless of cache hit or miss. The regular exercise of the fallback code helps prevent surprises during fallback.

DDB-MemDS.png
DynamoDB architecture with MemDS.

Unlike conventional local caches, MemDS sees traffic that is proportional to the customer traffic seen by the service; thus, during cache failures, it does not see a sudden amplification of traffic. Doing constant work removed the need for complex logic to handle edge cases around cache misses and reduced the reliance on local caches, improving system stability.

Reshaping partitioning based on traffic

Partitions offer a way to dynamically scale both the capacity and performance of tables. In the original DynamoDB release, customers explicitly specified the throughput that a table required in terms of read capacity units (RCUs) and write capacity units (WCUs). The original system assigned partitions to nodes based on both available space and computational capacity.

Related content
Optimizing placement of configuration data ensures that it’s available and consistent during “network partitions”.

As the demands on a table changed (because it grew in size or because the load increased), partitions could be further split to allow the table to scale elastically. Partition abstraction proved really valuable and continues to be central to the design of DynamoDB.

However, the early version of DynamoDB assigned both space and capacity to individual partitions on the basis of size, evenly distributing computational resources across table entries. This led to challenges of “hot partitions” and throughput dilution.

Hot partitions happened because customer workloads were not uniformly distributed and kept hitting a subset of items. Throughput dilution happened when partitions that had been split to handle increased load ended up with so few keys that they could quickly max out their meager allocated capacity.

Our initial response to these challenges was to add bursting and adaptive capacity (along with other features such as split for consumption) to DynamoDB. This line of work also led to the launch of on-demand tables.

Bursting is a way to absorb temporal spikes in workloads at a partition level. It’s based on the observation that not all partitions hosted by a storage node use their allocated throughput simultaneously.

Related content
Amazon researchers describe new method for distributing database tables across servers.

The idea is to let applications tap into unused capacity at a partition level on a best-effort basis to absorb short-lived spikes. DynamoDB still maintains workload isolation by ensuring that a partition can burst only if there is unused throughput at the node level.

DynamoDB also launched adaptive capacity to handle long-lived spikes that cannot be absorbed by the burst capacity. Adaptive capacity monitors traffic patterns and repartitions tables so that heavily accessed items reside on different nodes.

Both bursting and adaptive capacity had limitations, however. Bursting was helpful only for short-lived spikes in traffic, and it was dependent on nodes’ having enough throughput to support it. Adaptive capacity was reactive and kicked in only after transmission rates had been throttled down to avoid overloads.

To address these limitations, the DynamoDB team replaced adaptive capacity with global admission control (GAC). GAC builds on the idea of token buckets, in which bandwidth is allocated to network nodes as tokens, and the nodes “cash in” tokens in order to transmit data. Each request router maintains a local token bucket and communicates with GAC to replenish tokens at regular intervals (on the order of every few seconds). For an extra layer of defense, DynamoDB also uses token buckets at the partition level.

Continuous verification 

To provide durability and crash recovery, DynamoDB uses write-ahead logs, which record data writes before they occur. In the event of a crash, DynamoDB can use the write-ahead logs to reconstruct lost data writes, bringing partitions up to date.

Write-ahead logs are stored in all three replicas of a partition. For higher durability, the write-ahead logs are periodically archived to S3, an object store that is designed for more than 99.99% (in fact, 11 nines) durability. Each replica contains the most recent write-ahead logs, which are usually waiting to be archived. The unarchived logs are typically a few hundred megabytes in size.

Storage replica vs. log replica.png
Healing a storage replica by copying the B-tree can take several minutes, while adding a log replica, which takes only a few seconds, ensures that there is no impact on durability.

DynamoDB continuously verifies data at rest. Our goal is to detect any silent data errors or “bit rot” — bit errors caused by degradation of the storage medium. An example of continuous verification is the scrub process.

The scrub process verifies two things: that all three copies in a replication group have the same data and that the live replicas match a reference replica built offline using the archived write-ahead-log entries.

The verification is done by computing the checksum of the live replica and matching that with a snapshot of the reference replica. A similar technique is used to verify replicas of global tables. Over the years, we have learned that continuous verification of data at rest is the most reliable method of protecting against hardware failures, silent data corruption, and even software bugs.

Availability

DynamoDB regularly tests its resilience to node, rack, and availability zone (AZ) failures. For example, to test the availability and durability of the overall service, DynamoDB performs power-off tests. Using realistic simulated traffic, a job scheduler powers off random nodes. At the end of all the power-off tests, the test tools verify that the data stored in the database is logically valid and not corrupted.

Related content
Amazon Athena reduces query execution time by 14% by eliminating redundant operations.

The first point about availability is that it needs to be measurable. DynamoDB is designed for 99.999% availability for global tables and 99.99% availability for regional tables. To ensure that these goals are being met, DynamoDB continuously monitors availability at the service and table levels. The tracked availability data is used to estimate customer-perceived availability trends and trigger alarms if the number of errors that customers see crosses a certain threshold.

These alarms are called customer-facing alarms (CFAs). The goal of these alarms is to report any availability-related problems and proactively mitigate them either automatically or through operator intervention. The key point to note here is that availability is measured not only on the server side but on the client side.

We also use two sets of clients to measure the user-perceived availability. The first set of clients is internal Amazon services using DynamoDB as the data store. These services share the availability metrics for DynamoDB API calls as observed by their software.

The second set of clients is our DynamoDB canary applications. These applications are run from every AZ in the region, and they talk to DynamoDB through every public endpoint. Real application traffic allows us to reason about DynamoDB availability and latencies as seen by our customers. The canary applications offer a good representation of what our customers might be experiencing both long and short term.

The second point is that read and write availability need to be handled differently. A partition’s write availability depends on the health of its leader and of its write quorum, meaning two out of the three replicas from different AZs. A partition remains available as long as there are enough healthy replicas for a write quorum and a leader.

Related content
“Anytime query” approach adapts to the available resources.

In a large service, hardware failures such as memory and disk failures are common. When a node fails, all replication groups hosted on the node are down to two copies. The process of healing a storage replica can take several minutes because the repair process involves copying the B-tree — a data structure that maps partitions to storage locations — and write-ahead logs.

Upon detecting an unhealthy storage replica, the leader of a replication group adds a log replica to ensure there is no impact on durability. Adding a log replica takes only a few seconds, because the system has to copy only the most recent write-ahead logs from a healthy replica; reconstructing the more memory-intensive B-tree can wait. Quick healing of affected replication groups using log replicas thus ensures the high durability of the most recent writes. Adding a log replica is the fastest way to ensure that the write quorum of the group is always met. This minimizes disruption to write availability due to an unhealthy write quorum. The leader replica serves consistent reads.

Introducing log replicas was a big change to the system, but the Paxos consensus protocol, which is formally provable, gave us the confidence to safely tweak and experiment with the system to achieve higher availability. We have been able to run millions of Paxos groups in a region with log replicas. Eventually, consistent reads can be served by any of the replicas. In case a leader fails, other replicas detect its failure and elect a new leader to minimize disruptions to the availability of consistent reads.

Research areas

Related content

IN, HR, Gurugram
Work on ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Applied Scientist II, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.
DE, BE, Berlin
Are you excited about developing agentic AI, LLM and computer vision models that revolutionize Amazon's Fulfillment network? Are you looking for opportunities to apply state-of-the-art AI on real-world problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics, we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience — at Amazon scale. To this end, we are looking for an Applied Scientist who will build and deploy models that make smarter decisions on a wide array of multi-modal signals. Together, we will be pushing beyond the state of the art in optimizing one of the most complex systems in the world: Amazon's Fulfillment Network. Key job responsibilities In this role, you will build agentic AI solutions and multi-modal deep learning models that understand how products and packages flowing through Amazon’s fulfillment network. You will build models that solve challenging problems like understanding warehouse operations systems, or visual defect detection on Amazon's entire retail catalog (billions of different items, thousands of new items every day). You will work with a diverse set of very large multi-modal real-world datasets, including imagery, natural language and structured data. You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions. A day in the life AFT AI delivers the AI solutions that empower Amazon’s fulfillment network to make smarter decisions. You will work on an interdisciplinary project involving scientists and engineers with deep expertise in developing state-of-the-art AI solutions at scale. You will work with images, videos, natural language, and sequences of events from existing or new hardware. You will adapt state-of-the-art agentic AI, deep learning, language understanding and computer vision techniques to develop solutions for business problems in the Amazon Fulfillment Network. About the team Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. AFT AI is spread across NA (Bellevue, WA) and Europe (Berlin, Germany). We are hiring candidates to work out of the Berlin location. Publicly available articles showcasing some of our work: - Visual Defect Detection: https://www.amazon.science/blog/novel-kaputt-dataset-sets-new-benchmark-for-large-scale-visual-defect-detection - Eluna: https://www.aboutamazon.com/news/operations/new-robots-amazon-fulfillment-agentic-ai
US, CA, Sunnyvale
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Member of Technical Staff with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Member of Technical Staff with the AGI team, you will support the development of algorithms and modeling techniques, to advance the state of the art with LLMs. You will support the foundational model development in an applied research role, including model training, dataset design, and pre- and post-training optimization. Your work will directly impact our customers in the form of products and services that make use of GenAI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in LLMs. About the team The AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.
US, WA, Seattle
The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. This position will be part of the Conversational Ad Experiences team within the Amazon Advertising organization. Our cross-functional team focuses on designing, developing and launching innovative ad experiences delivered to shoppers in conversational contexts. We utilize leading-edge engineering and science technologies in generative AI to help shoppers discover new products and brands through intuitive, conversational, multi-turn interfaces. We also empower advertisers to reach shoppers, using their own voice to explain and demonstrate how their products meet shoppers' needs. We collaborate with various teams across multiple Amazon organizations to push the boundary of what's possible in these fields. We are seeking a science leader for our team within the Sponsored Products & Brands organization. You'll be working with talented scientists, engineers, and product managers to innovate on behalf of our customers. An ideal candidate is able to navigate through ambiguous requirements, working with various partner teams, and has experience in generative AI, large language models (LLMs), information retrieval, and ads recommendation systems. Using a combination of generative AI and online experimentation, our scientists develop insights and optimizations that enable the monetization of Amazon properties while enhancing the experience of hundreds of millions of Amazon shoppers worldwide. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! Key job responsibilities - Serve as a tech lead for defining the science roadmap for multiple projects in the conversational ad experiences space powered by LLMs. - Build POCs, optimize and deploy models into production, run experiments, perform deep dives on experiment data to gather actionable learnings and communicate them to senior leadership - Work closely with software engineers on detailed requirements, technical designs and implementation of end-to-end solutions in production. - Work closely with product managers to contribute to our mission, and proactively identify opportunities where science can help improve customer experience - Research new machine learning approaches to drive continued scientific innovation - Be a member of the Amazon-wide machine learning community, participating in internal and external meetups, hackathons and conferences - Help attract and recruit technical talent, mentor scientists and engineers in the team
US, WA, Seattle
Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits within CS DI and contributes to the CS knowledge base and decision frameworks. CS Economics seeks economists to apply economic methods to solve business problems. The ideal candidate will work with engineers and applied scientists to design models that leverage large scale and unstructured data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to our services. CS Economics is looking for optimistic critical-thinkers who combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. Ideal candidates enjoy working in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. Key job responsibilities - Design and conduct rigorous evaluations of CS actions - Develop experiments to evaluate product launches - Communicate complex findings to business stakeholders in clear, actionable terms - Work with engineering teams to develop scalable tools that automate and streamline evaluation processes A day in the life Work with teammates to apply economic methods to business problems, e.g., identify the appropriate research question and identification strategy, write code to estimate heterogeneous treatment effects or conduct experiment analysis, write and present a document with findings to business leaders. We collaborate with partner teams within and outside of CS throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team Amazon Customer Service (CS) Economics provides estimates and measures of the causal impact of CS actions on costs and benefits. We build agents and guide leadership to establish processes to scale valid experimentation, causal inference, and mechanism design.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Senior Applied Scientist on our team, you will focus on building state-of-the-art ML models for healthcare. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with other teams. This role offers a unique opportunity to work on projects that could fundamentally transform healthcare outcomes. Key job responsibilities In this role, you will: • Design and implement novel AI/ML solutions for complex healthcare challenges • Drive advancements in machine learning and data science • Balance theoretical knowledge with practical implementation • Work closely with customers and partners to understand their requirements • Navigate ambiguity and create clarity in early-stage product development • Collaborate with cross-functional teams while fostering innovation in a collaborative work environment to deliver impactful solutions • Establish best practices for ML experimentation, evaluation, development and deployment • Partner with leadership to define roadmap and strategic initiatives You’ll need a strong background in AI/ML, proven leadership skills, and the ability to translate complex concepts into actionable plans. You’ll also need to effectively translate research findings into practical solutions. A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, design simulations and experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the Special Projects organization. You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication. About the team We represent Amazon's ambitious vision to solve the world's most pressing challenges. We are exploring new approaches to enhance research practices in the healthcare space, leveraging Amazon's scale and technological expertise. We operate with the agility of a startup while backed by Amazon's resources and operational excellence. We're looking for builders who are excited about working on ambitious, undefined problems and are comfortable with ambiguity.
US, CA, Palo Alto
About Sponsored Products and Brands The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team SPB Ad Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Applied Scientist with machine learning engineering background who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine learning systems. We are looking for a talented Applied Scientist with a strong background in machine learning engineering to join our team and help us grow the business. In this role, you will partner with a team of engineers and scientists to build advanced machine learning models and infrastructure, from training to inference, including emerging LLM-based systems, that deliver highly relevant ads to shoppers across all Amazon platforms and surfaces worldwide. Key job responsibilities As an Applied Scientist, you will: * Develop scalable and effective machine learning models and optimization strategies to solve business problems. * Conduct research on new machine learning modeling to optimize all aspects of Sponsored Products business. * Enhance the scalability, automation, and efficiency of large-scale training and real-time inference systems. * Pioneer the development of LLM inference infrastructure to support next-generation GenAI workloads at Amazon Ads scale.
US, NY, New York
We are seeking a Robotics/AI Motor Control Scientist to develop cutting-edge machine learning algorithms for motor control systems in robots. In this role, you will focus on creating and optimizing intelligent motor control strategies to enable robots to perform complex, whole-body tasks. Your contributions will be essential in advancing robotics by enabling fluid, reliable, and safe interactions between robots and their environments. Key job responsibilities - Develop controllers that leverage reinforcement learning, imitation learning, or other advanced AI techniques to achieve natural, robust, and adaptive motor behaviors - Collaborate with multi-disciplinary teams to integrate motor control systems with robotic hardware, ensuring alignment with real-world constraints such as actuator dynamics and energy efficiency - Use simulation and real-world testing to refine and validate control algorithms - Stay updated on advancements in robotics, AI, and control systems to apply advanced techniques to robotic motion challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
US, CA, Sunnyvale
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Amazon Music - Search Science team is seeking an experienced Applied Scientist who will join a team of experts in the field of machine learning, and work together to break new ground in the world of understanding and classifying different forms of music, and creating interactive experiences to help users find the music they are in the mood for. We work on machine learning problems for music classification, recommender systems, dialogue systems, NLP, and music information retrieval. You'll work in a collaborative environment where you can pursue applied research, with many peta-bytes of data, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the experience of Amazon Music customers on Alexa/Echo, mobile, and web. Key job responsibilities - Use machine learning, deep learning, LLMs and Agentic AI techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of AI models for predictive learning - Work closely with software engineering teams to drive model implementations and new feature creations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Research and implement novel machine learning and statistical approaches About the team Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide