Making deep learning practical for Earth system forecasting

Novel “cuboid attention” helps transformers handle large-scale multidimensional data, while diffusion models enable probabilistic prediction.

The Earth is a complex system. Variabilities ranging from regular events like temperature fluctuations to extreme events like drought, hailstorms, and the El Niño–Southern Oscillation (ENSO) phenomenon can influence crop yields, delay airline flights, and cause floods and forest fires. Precise and timely forecasting of these variabilities can help people take necessary precautions to avoid crises or better utilize natural resources such as wind and solar energy.

The success of transformer-based models in other AI domains has led researchers to attempt applying them to Earth system forecasting, too. But these efforts have encountered several major challenges. Foremost among these is the high dimensionality of Earth system data: naively applying the transformer’s quadratic-complexity attention mechanism is too computationally expensive.

Most existing machine-learning-based Earth systems models also output single, point forecasts, which are often averages across wide ranges of possible outcomes. Sometimes, however, it may be more important to know that there’s a 10% chance of an extreme weather event than to know the general averages across a range of possible outcomes. And finally, typical machine learning models don’t have guardrails imposed by physical laws or historical precedents and can produce outputs that are unlikely or even impossible.

In recent work, our team at Amazon Web Services has tackled all these challenges. Our paper “Earthformer: Exploring space-time transformers for Earth system forecasting”, published at NeurIPS 2022, suggests a novel attention mechanism we call cuboid attention, which enables transformers to process large-scale, multidimensional data much more efficiently.

And in “PreDiff: Precipitation nowcasting with latent diffusion models”, to appear at NeurIPS 2023, we show that diffusion models can both enable probabilistic forecasts and impose constraints on model outputs, making them much more consistent with both the historical record and the laws of physics.

Earthformer and cuboid attention

The heart of the transformer model is its “attention mechanism”, which enables it to weigh the importance of different parts of an input sequence when processing each element of the output sequence. This mechanism allows transformers to capture spatiotemporally long-range dependencies and relationships in the data, which have not been well modeled by conventional convolutional-neural-network- or recurrent-neural-network-based architectures.

Earth system data, however, is inherently high-dimensional and spatiotemporally complex. In the SEVIR dataset studied in our NeurIPS 2022 paper, for instance, each data sequence consists of 25 frames of data captured at five-minute intervals, each frame having a spatial resolution of 384 x 384 pixels. Using the conventional transformer attention mechanism to process such high-dimensional data would be extremely expensive.

In our NeurIPS 2022 paper, we proposed a novel attention mechanism we call cuboid attention, which decomposes input tensors into cuboids, or higher-dimensional analogues of cubes, and applies attention at the level of each cuboid. Since the computational cost of attention scales quadratically with the tensor size, applying attention locally in each cuboid is much more computationally tractable than trying to compute attention weights across the entire tensor at once. For instance, decomposing along the temporal axis can result in cost reduction by a factor of 3842 for the SEVIR dataset, since each frame has a spatial resolution of 384 x 384 pixels

Of course, such decomposition introduces a limitation: attention functions independently within each cuboid, with no communication between cuboids. To address this issue, we also compute global vectors that summarize the cuboids’ attention weights. Other cuboids can factor the global vectors into their own attention weight computations.

cuboid_illustration.gif
Cuboid attention layer processing an input tensor (X) with global vectors (G).

We call our transformer-based model with cuboid attention Earthformer. Earthformer adopts a hierarchical encoder-decoder architecture, which gradually encodes the input sequence to multiple levels of representations and generates the prediction via a coarse-to-fine procedure. Each hierarchy includes a stack of cuboid attention blocks. By stacking multiple cuboid attention layers with different configurations, we are able to efficiently explore effective space-time attention.

earthforer_enc_dec.png
The Earthformer architecture is a hierarchical transformer encoder-decoder with cuboid attention. In this diagram, “×D” means to stack D cuboid attention blocks with residual connections, while “×M” means to have M layers of hierarchies.

We experimented with multiple methods for decomposing an input tensor into cuboids. Our empirical studies show that the “axial” pattern, which stacks three unshifted local decompositions along the temporal, height, and width axes, is both effective and efficient. It achieves the best performance while avoiding the exponential computational cost of vanilla attention.

cub_pattern_together.png
Illustration of cuboid decomposition strategies when the input shape is (T, H, W) = (6, 4, 4), and cuboid size is (3, 2, 2). Elements that have the same color belong to the same cuboid and will attend to each other. Local decompositions aggregate contiguous elements of the tensor, and dilated decompositions aggregate elements according to a step function determined by the cuboid size. Both local and dilated decompositions, however, can be shifted by some number of elements along any of the tensor’s axes.

Experimental results

To evaluate Earthformer, we compared it to six state-of-the-art spatiotemporal forecasting models on two real-world datasets: SEVIR, for the task of continuously predicting precipitation probability in the near future (“nowcasting”), and ICAR-ENSO, for forecasting sea surface temperature (SST) anomalies.

On SEVIR, the evaluation metrics we used were standard mean squared error (MSE) and critical success index (CSI), a standard metric in precipitation nowcasting evaluation. CSI is also known as intersection over union (IoU): at different thresholds, it's denoted as CSI-thresh; their mean is denoted as CSI-M.

On both MSE and CSI, Earthformer outperformed all six baseline models across the board. Earthformer with global vectors also uniformly outperformed the version without global vectors.

Model

#Params.(M)

GFLOPS

Metrics

CSI-M↑

CSI-219↑

CSI-181↑

MSE(10-3)↓

Persistence

-

-

0.2613

0.0526

0.0969

11.5338

UNet

16.6

33

0.3593

0.0577

0.1580

4.1119

ConvLSTM

14.0

527

0.4185

0.1288

0.2482

3.7532

PredRNN

46.6

328

0.4080

0.1312

0.2324

3.9014

PhyDNet

13.7

701

0.3940

0.1288

0.2309

4.8165

E3D-LSTM

35.6

523

0.4038

0.1239

0.2270

4.1702

Rainformer

184.0

170

0.3661

0.0831

0.1670

4.0272

Earthformer w/o global

13.1

257

0.4356

0.1572

0.2716

3.7002

Earthformer

15.1

257

0.4419

0.1791

0.2848

3.6957

On ICAR-ENSO, we report the correlation skill of the three-month-moving-averaged Nino3.4 index, which evaluates the accuracy of SST anomaly prediction across a certain area (170°-120°W, 5°S-5°N) of the Pacific. Earthformer consistently outperforms the baselines in all concerned evaluation metrics, and the version using global vectors further improves performance.

Model

#Params.(M)

GFLOPS

Metrics

C-Nino3.4-M↑

C-Nino3.4-WM↑

MSE(10-4)↓

Persistence

-

-

0.3221

0. 447

4.581

UNet

12.1

0.4

0.6926

2.102

2.868

ConvLSTM

14.0

11.1

0.6955

2.107

2.657

PredRNN

23.8

85.8

0.6492

1.910

3.044

PhyDNet

3.1

5.7

0.6646

1.965

2.708

E3D-LSTM

12.9

99.8

0.7040

2.125

3.095

Rainformer

19.2

1.3

0.7106

2.153

3.043

Earthformer w/o global

6.6

23.6

0.7239

2.214

2.550

Earthformer

7.6

23.9

0.7329

2.259

2.546

PreDiff

Diffusion models have recently emerged as a leading approach to many AI tasks. Diffusion models are generative models that establish a forward process of iteratively adding Gaussian noise to training samples; the model then learns to incrementally remove the added noise in a reverse diffusion process, gradually reducing the noise level and ultimately resulting in clear and high-quality generation.

During training, the model learns a sequence of transition probabilities between each of the denoising steps it incrementally learns to perform. It is therefore an intrinsically probabilistic model, which is well suited for probabilistic forecasting.

A recent variation on diffusion models is the latent diffusion model: before passing to the diffusion model, an input is first fed to an autoencoder, which has a bottleneck layer that produces a compressed embedding (data representation); the diffusion model is then applied in the compressed space.

In our forthcoming NeurIPS paper, “PreDiff: Precipitation nowcasting with latent diffusion models”, we present PreDiff, a latent diffusion model that uses Earthformer as its core neural-network architecture.

By modifying the transition probabilities of the trained model, we can impose constraints on the model output, making it more likely to conform to some prior knowledge. We achieve this by simply shifting the mean of the learned distribution, until it complies better with the constraint we wish to impose. 

prediff_overview_new_v1.png
An overview of PreDiff. The autoencoder (e) encodes the input as a latent vector (zcond). The latent diffusion model, which adopts the Earthformer architecture, then incrementally denoises (steps zt+1 to z0) the noisy version of the input (zT). In the knowledge control step, the transition distributions between denoising steps are modified to accord with prior knowledge.

Results

We evaluated PreDiff on the task of predicting precipitation intensity in the near future (“nowcasting”) on SEVIR. We use anticipated precipitation intensity as a knowledge control to simulate possible extreme weather events like rainstorms and droughts.

We found that knowledge control with anticipated future precipitation intensity effectively guides generation while maintaining fidelity and adherence to the true data distribution. For example, the third row of the following figure simulates how weather unfolds in an extreme case (with probability around 0.35%) where the future average intensity exceeds μτ + 4στ. Such simulation can be valuable for estimating potential damage in extreme-rainstorm cases.

nbody_vis_v6.png
A set of example forecasts from PreDiff with knowledge control (PreDiff-KC), i.e., PreDiff under the guidance of anticipated average intensity. From top to bottom: context sequence y, target sequence x, and forecasts from PreDiff-KC showcasing different levels of anticipated future intensity τ + nστ), where n takes the values −4, −2, 0, 2, and 4.

Related content

IN, KA, Bengaluru
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities Thought leader on the team and help set team directions Research multiple problem domains, suggest various approaches to try and be as hands-on as needed while providing more junior scientists with critical mentorship Collaborate with engineers to come up with the right LLD and HLD to solve key business problems Strong emphasis on communication via writing, internal and external talks, and being able to align with multiple stakeholders A day in the life As an Applied scientist II, a typical day will involve aligning with key product, engineering and business stakeholders ; advising junior scientists on the work they are doing ; reading current research papers and staying up-to-date on AI research ; diving deep as needed to improve CMT models and addressing stakeholders from the science perspective ; writing python code
IN, KA, Bengaluru
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities 1. Research the problem domain and come up with various approaches to solve the problem. 2. Be willing to experiment quickly and fail fast. 3. Collaborate with engineers to come up with the right end to end solution to the business problems. 4. Ideate on future roadmap for science in CMT 5. Be willing to roll up your sleeves and learn core topics outside applied science, for example ML engineering A day in the life A typical day might involve (a) working on ideas for improving models around product similarity or price recommendations, (b) working closely with other scientists and our ML engineers to ensure that the best models are in production, (c) writing good maintainable code that can be reused and reproduced, (d) sharing your work across CMT and beyond via technical writings and presentations
US, CA, Santa Clara
We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.
US, WA, Seattle
The Automated Reasoning Group in the Amazon Neuron team is looking for an Applied Scientist to work on the intersection of Artificial Intelligence and program analysis to raise the code quality bar in our state-of-the-art deep learning compiler stack. This stack is designed to optimize application models across diverse domains, including Large Language and Vision, originating from leading frameworks such as PyTorch and JAX. Your role will involve working closely with our custom-built Machine Learning accelerator, Trainium, which represents the forefront of innovation for advanced ML capabilities, and is the underpinning of Generative AI. In this role as an Applied Scientist, you'll be instrumental in designing, developing, and deploying analyzers for ML compiler stages and compiler IRs. You will architect and implement business-critical tooling, publish research, and mentor a brilliant team of experienced scientists and engineers. You will need to be technically capable, credible, and curious in your own right as a trusted AWS Neuron engineer, innovating on behalf of our customers. Your responsibilities will involve tackling crucial challenges alongside a talented engineering team, contributing to leading-edge design and research in compiler technology and deep-learning systems software. Strong experience in programming languages, compilers, program analyzers, theorem provers, and program synthesis engines will be a benefit in this role. A background in machine learning and AI accelerators is preferred but not required.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies. Key job responsibilities As an Applied Scientist, you will have end-to-end ownership of the product, related research and experimentation. In addition, you will be applying advanced machine learning techniques in Computer Vision, Multimedia Understanding and Generative AI. We're building the foundational technology stack, spanning diffusion and flow-matching models, 3D/4D scene and character generation, motion and camera control, and post-training alignment. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines
US, WA, Seattle
As a Principal Applied Scientist at Prime Video, you will be a technical and strategic leader responsible for inventing, developing, and deploying groundbreaking AI solutions that power personalized, relevant, and delightful experiences for millions of global customers. You will help shape the vision and direction of key ML systems that support Prime Video’s mission to deliver AI-powered customer experiences. This role demands a unique blend of deep technical expertise in machine learning and recommendation systems, industry leadership, and strong collaboration skills. You will guide the development of high-impact systems end-to-end - leading innovation from foundational research through production deployment - while mentoring scientists and influencing product and engineering roadmaps. We are looking for a thought leader who brings a strong track record of delivering ML innovations at scale, along with the curiosity and drive to push boundaries. This is a rare opportunity to drive meaningful impact at one of the largest streaming services in the world. Key job responsibilities - Invent, prototype, and productionize large-scale AI solutions across Prime Video’s personalization and discovery ecosystem using deep learning, generative AI, reinforcement learning, and optimization techniques; - Provide technical leadership and influence product vision by collaborating closely with engineers, product managers, and senior stakeholders; - Design and lead high-impact A/B tests and data analyses to validate hypotheses and guide product direction; - Drive technical bar-raising across science and engineering teams through mentorship, design reviews, and collaboration; - Stay ahead of industry trends and emerging research; leverage them to evolve long-term strategy and architecture; - Publish impactful research internally and externally (e.g. top-tier conferences and journals).
US, CA, Palo Alto
The Amazon Search team creates customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Product Search services go to work. We design, develop, and deploy high-performance distributed search systems that rank a catalog of billions of products for hundreds of millions of shoppers. The Search Relevance team owns the ranking models that decide the order of results on every Amazon search page. In this role, you will design and post-train deep ranking models, including LLM-based rankers and multi-tower deep learning models, that jointly optimize purchase, relevance, and personalization. You will invent modeling and training techniques that push the Pareto frontier across multiple objectives, and take your work end to end from novel research prototype through offline evaluation to production online experimentation. Personalization is a first-class objective on this team. You will build models that reason over each customer's history, durable preferences, and query intent to decide which results best fit that specific customer, rather than optimizing a single population-level ranking. We treat search as an active research frontier and invest heavily in staying at the leading edge of ML. Beyond today's ranking stack, our current explorations include LLM agents that reason and plan across multi-step workflows, tool-augmented foundation models, and new paradigms that combine retrieval, reasoning, and personalization. You will help chart where search goes next, and see your ideas ship to real customers within weeks, not quarters. You will work in a dynamic, entrepreneurial team while leveraging the resources of Amazon.com, one of the world's leading technology companies. Please visit https://www.amazon.science for more information. Key job responsibilities Your responsibilities include but are not limited to: - Design, train, and deploy state-of-the-art ranking models that decide how results are ordered on Amazon search, spanning LLM-based rankers and multi-tower deep learning architectures that jointly model engagement, relevance, and personalization. - Post-train LLMs and ranking models with supervised fine-tuning, reinforcement learning (e.g. GRPO, DPO, RLHF), knowledge distillation, and listwise ranking losses (e.g. LambdaLoss, ListNet, ListMLE). - Compose multiple objectives (engagement, relevance, personalization) into a single ranking through principled multi-objective optimization at inference. - Design large-scale label pipelines, including LLM-as-teacher supervision, that turn customer signals and expert judgment into training and reward signals. - Optimize inference for production ranking models through quantization, quantization-aware training, teacher-student distillation, and serving-stack tuning. - Evaluate proposed solutions through offline benchmarks and online A/B tests, and drive the analysis that decides whether a change ships. - Publish and present your work at internal and external scientific venues in ML, NLP, and IR.
US, MA, Boston
Are you excited about applying machine learning and applied mathematics to real-world systems at massive scale? As an Applied Scientist on this newly formed team, you will collaborate closely with scientists and engineers to bring research into production across a broad portfolio of problems — from computer vision perception platforms to building-wide optimization and orchestration. You will frame ambiguous business problems as tractable scientific challenges and implement novel machine learning (ML) systems, first-principles models, embedded systems prototypes, and performance optimizations in both prototype and production environments. This is a ground-floor opportunity to shape the scientific direction of a new organization, where your contributions will directly influence how Amazon's fulfillment network operates and evolves. Key job responsibilities - Design, develop, and deploy ML and scientific solutions spanning classical machine learning, statistical modeling, computer vision, optimization, and physics-informed modeling in production environments. - Rapidly ramp on unfamiliar problem domains, frame ambiguous business problems as tractable scientific challenges, and prototype solutions end to end. - Author or co-author research findings for internal or external peer-reviewed venues, and provide peer feedback on research procedures and results across teams. - Prototype and evaluate sensing hardware and lightweight, edge-deployable models that run on commodity compute under real-world constraints. - Collaborate across multiple science and engineering teams to integrate your solutions into deployment architecture, mentoring less experienced scientists along the way. A day in the life You might start your morning reviewing experiment results from an overnight model training run, then shift into a design discussion with engineers on how to deploy a new computer vision model to edge hardware in a fulfillment center. After lunch, you could be prototyping a physics-informed optimization approach, writing up findings for a research paper, or pairing with a teammate to debug a tricky data pipeline. As part of a new and growing organization, you will have a direct hand in shaping team practices, scientific roadmaps, and the tools you use every day. About the team Our team sits within Amazon's fulfillment technology organization and applies a range of scientific disciplines — including computer vision, optimization, reinforcement learning, and statistical modeling — to improve how goods move through Amazon's global fulfillment network. We build the models and systems that drive real-time orchestration, optimizing throughput, flow, and operational performance at scale. As a newly formed organization, we are building our culture and scientific agenda from the ground up. You will join a collaborative, inclusive group of scientists and engineers who value experimentation, rigorous research, and delivering measurable impact for customers.
CN, 31, Shanghai
Team & Project Overview The NBS Data Central team powers analytics, data science, and AI capabilities for Worldwide Global Selling (WWGS). We build scalable data products, and insight-generation systems that drive seller growth across 10+ marketplaces. Seller Intelligence is a P0 foundation theme at the Global Selling level, formed by merging "One Tagging" and "Good Contact" workstreams. It provides seller identity, segmentation, and contact-reach infrastructure that underpins all downstream seller-facing AI workflows — including intelligent outreach, personalized recommendations, and automated engagement. Scope of Impact Own the science pillar for Seller Intelligence within a cross-functional POD (PM + DE + DS + SDE) Directly impact seller engagement metrics across CN, IN, LATAM, and East-Asia expansion regions Models and data products consumed by 5+ downstream teams (ESM, NSR, MKT, NBS AI Ops, ROC) Influence $100M+ annual seller GMS through improved segmentation and contact optimization Key job responsibilities Design and deliver seller segmentation and propensity models at scale — incorporating GMS, category, growth trajectory, engagement signals, and lifecycle stage. Build contact quality scoring and lifecycle management systems (coverage optimization, dormancy detection, reactivation modeling). Define success metrics, experimentation frameworks (A/B, causal inference), and measurement methodology for seller engagement interventions. Productionize ML models and data products — partner with engineering to deploy seller scores, contact quality indices, and recommendation signals. Explore LLM/GenAI applications: automated insight generation from seller data, contact intent classification, and intelligent report synthesis. Serve as the science representative in bi-weekly NBS theme reviews; present findings and proposals to theme Bar Raisers and leadership. Collaborate with BIE team members to democratize analytical outputs via dashboards and self-serve tools. Contribute to cross-marketplace seller behavior analysis supporting Global Expansion strategy (IN, KR, VN, LATAM). Evaluate, integrate, and iterate on AI systems — assess new AI/ML tools, frameworks, and third-party models for applicability to seller intelligence use cases.
GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video, in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through checkout and beyond. We operate at scale across hundreds of millions of customers, and we are expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team in London. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a delivery focused role within a high-visibility multidisciplinary group of engineers and scientists, focused on improving the customer experience for Prime Video. Key job responsibilities - Research, design, and implement machine learning approaches (e.g. reinforcement learning and recommendation systems) that personalise across different customer touch points. - Collaborate with engineers to deploy and integrate successful experiment results into large-scale, complex Amazon production systems with low latency. - Design and execute rigorous experiments to demonstrate the technical efficacy and business value of your methods. - Act as a subject-matter expert and help define the science roadmap and research agenda in line with organisational priorities and production constraints. - Provide machine learning thought leadership to technical and business leaders, thinking strategically about business, product, and technical challenges. - Work with technical product managers to work backwards from what matters to customers and deliver ML-backed solutions. - Share results with the team and wider scientific community through documents that are both statistically rigorous and compellingly relevant. A day in the life You will be a research leader and innovator within the Commerce Insights organisation. You will collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines, balancing competing objectives, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer-experience consequences. Your research will ship to production and move metrics that matter. About the team You will join a team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.