New method improves knowledge-graph-based question answering

Replacing hand annotation with a machine learning component reduces labor, while an intersection operation enables multiple-entity queries.

Question answering is a popular task in natural-language processing, where models are given questions such as “What city is the Mona Lisa in?” and trained to predict correct answers, such as “Paris”. 

One way to train question-answering models is to use a knowledge graph, which stores facts about the world in a structured format. Historically, knowledge-graph-based question-answering systems required separate semantic-parsing and entity resolution models, which were costly to train and maintain. But since 2020, the field has been moving toward differentiable knowledge graphs, which allow a single end-to-end model to take questions as inputs and directly output answers.

At this year’s Conference on Empirical Methods in Natural Language Processing (EMNLP), we presented two extensions to end-to-end question answering using differentiable knowledge graphs.

In “End-to-end entity resolution and question answering using differentiable knowledge graphs”, we explain how to integrate entity resolution into a knowledge-graph-based question-answering model, so that it will be performed automatically. This is a potentially labor-saving innovation, as some existing approaches require hand annotation of entities.

And in “Expanding end-to-end question answering on differentiable knowledge graphs with intersection”, we explain how to handle queries that involve multiple entities. In experiments involving two different datasets, our approach improved performance on multi-entity queries by 14% and 19%.

Traditional approaches

In a typical knowledge graph, the nodes represent entities, and the edges between nodes represent relationships between entities. For example, a knowledge graph could contain the fact “Mona Lisa | exhibited at | Louvre Museum”, which links the entities “Mona Lisa” and “Louvre Museum” with the relationship “exhibited at”. Similarly, the graph could link the entities “Louvre Museum” and “Paris” with the relationship “located in”. A model can learn to use the facts in the knowledge graph to get to answer questions.

GraphTraversal_Cropped.gif
Question answering through traversal of links in a knowledge graph.

Traditional approaches to knowledge-graph-based question answering use a pipeline of models. First, the question goes into a semantic-parsing model, which is trained to predict queries. Queries can be thought of as instructions of what to do in the knowledge graph — for example, “find out where the ‘Mona Lisa’ is exhibited, then look up what city it’s in.” 

Next, the question goes into an entity resolution model, which links parts of the sentence, like “Mona Lisa”, to IDs in the knowledge graph, like Q12418.

PipelinedApproach.gif
The pipelined approach to knowledge-graph-based question answering.

While this pipeline approach works, it does have some flaws. Each model is trained independently, so it has to be evaluated and updated separately, and each model requires annotations for training, which are time-consuming and expensive to collect. 

End-to-end question answering

End-to-end question answering is a way to rectify these flaws. During training, an end-to-end question answering model is given the question and the answer but no instructions about what to do in the knowledge graph. Instead, the model learns the instructions based on the correct answer. 

In 2020, Cohen et al. proposed a way to perform end-to-end question answering using differentiable knowledge graphs, which represent knowledge graphs as tensors and queries as differentiable mathematical operations. This allows for fully differentiable training, so that the answer alone provides a training signal to update all parts of the model.

DifferentiableApproach.gif
End-to-end question answering with a differentiable knowledge graph.

“End-to-end entity resolution and question answering using differentiable knowledge graphs”

In our first paper, we extend end-to-end models to include the training of an entity resolution component. Previous work left the task of entity resolution (linking “Mona Lisa” to Q12418) out of the scope of the model, relying instead on a separate entity resolution model or hand annotation of entities. 

We propose a way to train entity resolution as part of the question-answering model. To do this, we start with a baseline model similar to the implementation by Cohen et al., which has an encoder-decoder structure and an attention mechanism that takes in a question and returns predicted answers with probabilities.

We add entity resolution to this baseline model by first introducing a span detection component. This identifies all the possible parts of the sentence (spans) that could refer to an entity. For example, in the question “Who wrote films starring Tom Hanks?”, there are multiple spans, such as “films” or “Tom”, and we want the model to learn to give a higher score to the correct span, “Tom Hanks”. 

Entity resolution.png
An end-to-end model that jointly learns knowledge-graph-based question answering and entity resolution.

Then for each of the identified spans, our model ranks all the possible entities in the knowledge graph that the span could refer to. For example, “Tom Hanks” is also the name of a seismologist and a theologian, but we want the model to learn to give the actor a higher score.

Span detection and entity resolution happen jointly in a new entity resolution component, which returns possible entities with scores. Finding the entities in the knowledge graph and following the paths from the inference component yields the predicted answers. We believe that this joint modeling is responsible for our method’s increase in efficiency.

In our experiments, we use two English question-answering datasets. We find that although our ER and E2E models perform slightly worse than the baseline, they do come very close, with differences of about 7% and 5% on the two datasets. 

This is an impressive result, since the baseline model uses hand-annotated entities from the datasets, while our model is learning entity resolution jointly with question answering. With these findings, we demonstrate the feasibility of learning to perform entity resolution and multihop inference in a single end-to-end model.

“Expanding end-to-end question answering on differentiable knowledge graphs with intersection”

In our second paper, we extend end-to-end models to handle more complex questions with multiple entities. Take for example the question “Who did Natalie Portman play in Star Wars?”. This question has two entities, Natalie Portman and Star Wars. 

Previous end-to-end models were trained to follow paths originating with one entity in a knowledge graph. However, this is not enough to answer questions with multiple entities. If we started at “Natalie Portman” and found all the roles she played, we would get roles that were not in Star Wars. If we started at Star Wars and found all the characters, we would get characters that Natalie Portman didn’t play. What we need is an intersection of the characters played by Natalie Portman and the characters in Star Wars. 

To handle questions with multiple entities, we expand an end-to-end model with a new operation: intersection. For each entity in the question, the model follows paths from the entity independently and arrives at an intermediate answer. Then the model performs intersection, which we implemented as the element-wise minimum of two vectors, to identify which entities the intermediate answers have in common. Only entities that appear in all intermediate answers are returned in the final answer. 

Multiple entities.png
An end-to-end knowledge-graph-based question-answering model for queries with multiple entities.

In our experiments, we use two English question-answering datasets. Our results show that introducing intersection improves performance over the baseline by 3.7% on one and 8.9% on the other. 

More importantly, we see that improved performance comes from better handling of questions with multiple entities, where the intersection model surpasses the baseline by over 14% on one dataset and by 19% on the other.

In future work, we plan to continue developing end-to-end models by improving entity resolution, so it’s competitive with hand annotation of entities; integrating entity resolution with intersection; and learning to handle more-complex operations, such as maximums/minimums and counts.

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Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. As an Applied Scientist, you will develop and improve machine learning systems that help robots perceive, reason, and act in real-world environments. You will leverage state-of-the-art models (open source and internal research), evaluate them on representative tasks, and adapt/optimize them to meet robustness, safety, and performance needs. You will invent new algorithms where gaps exist. You’ll collaborate closely with research, controls, hardware, and product-facing teams, and your outputs will be used by downstream teams to further customize and deploy on specific robot embodiments. Key job responsibilities As an Applied Scientist in the Foundations Model team, you will: - Leverage state-of-the-art models for targeted tasks, environments, and robot embodiments through fine-tuning and optimization. - Execute rapid, rigorous experimentation with reproducible results and solid engineering practices, closing the gap between sim and real environments. - Build and run capability evaluations/benchmarks to clearly profile performance, generalization, and failure modes. - Contribute to the data and training workflow: collection/curation, dataset quality/provenance, and repeatable training recipes. - Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies. About the team We leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, tactile, linguistic) - Accelerate skill acquisition through demonstration learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities
US, CA, San Francisco
Amazon is seeking an exceptional Sr. Applied Scientist to lead the development of perception systems that harness the power of radar and thermal imaging — enabling robots to perceive and operate reliably in conditions where conventional vision alone falls short. In this role, you will develop ML-driven perception pipelines for non-traditional sensing modalities, pushing the boundaries of what robots can see, understand, and act upon in challenging real-world environments. At Amazon, we leverage advanced robotics, machine learning, and artificial intelligence to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence. As a Sr. Applied Scientist in Multi-Modal Perception, you will apply deep computer vision expertise alongside classical signal processing techniques for radar and thermal imaging — modalities that provide robustness in adverse conditions and sensing capability beyond the visible spectrum. You will develop ML-based methods to extract semantic and geometric information from radar point clouds, radar tensors, and thermal imagery, and fuse these with camera and depth data to build perception systems that are reliable, comprehensive, and ready for deployment at scale. Your work will unlock new capabilities for our robots — enabling reliable detection, classification, and scene understanding in low-visibility conditions, cluttered environments, and scenarios where traditional RGB-based perception is insufficient. You will lead research that translates cutting-edge advances in deep learning and computer vision to these underexplored but high-impact sensing modalities. Join us in building the next generation of multi-modal perception systems that will define the future of autonomous robotics at scale. Key job responsibilities - Lead the research, design, and development of ML-based perception pipelines for radar and thermal/infrared imaging modalities - Develop deep learning models for object detection, classification, segmentation, and tracking using radar data (point clouds, range-Doppler maps, radar tensors) and thermal imagery - Design and implement multi-modal fusion architectures that combine radar, thermal, camera, and depth data for robust, all-condition perception - Develop novel representations and feature extraction methods tailored to the unique characteristics of radar and thermal sensors (sparsity, noise profiles, spectral properties) - Build end-to-end perception systems — from raw sensor data processing and calibration to model training, evaluation, and real-time deployment - Collaborate closely with Hardware, Navigation, Planning, and Controls teams to define sensor configurations and deliver integrated autonomy solutions - Establish benchmarks, datasets, and evaluation frameworks for radar and thermal perception - Mentor scientists and engineers; foster a culture of scientific rigor, innovation, and high-impact delivery - Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patents A day in the life - Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment - Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations - Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team Our team is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter.