New pretraining tasks enable better document understanding

DocFormerV2 makes sense of documents using local features, outperforming much bigger models.

In the digital era, when documents are generated and distributed at unprecedented rates, automatically understanding them is crucial. Consider the tasks of extracting payment information from invoices or digitizing historical records, where layouts and handwritten notes play an important role in understanding context. These scenarios highlight the complexity of document understanding, which requires not just recognizing text but also interpreting visual elements and their spatial relationships.

A mailing label from Harvard University Press, with several preprinted, labeled spaces for shipping data, such as "sold to", "ship to", and "date".
Visual document understanding (VDU): A snippet of a document receipt from the DocVQA dataset. A VDU model might be asked to predict the “sold to” address (visual question answering), to predict all relations (“sold to” → <address>, “ship to” → <address>), or to infer information from the table at the top of the document.

At this year’s meeting of the Association for the Advancement of Artificial Intelligence (AAAI 2024), we proposed a model we call DocFormerv2, which doesn't just read documents but understands them, making sense of both textual and visual information in a way that mimics human comprehension. For example, just as a person might infer a report's key points from its layout, headings, text, and associated tables, DocFormerv2 analyzes these elements collectively to grasp the document's overall message.

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Unlike its predecessors, DocFormerv2 employs a transformer-based architecture that excels in capturing local features within documents — small, specific details such as the style of a font, the way a paragraph is arranged, or how pictures are placed next to text. This means it can discern the significance of layout elements with higher accuracy than prior models.

A standout feature of DocFormerv2 is its use of self-supervised learning, the approach used in many of today’s most successful AI models, such as GPT. Self-supervised learning uses unannotated data, which enables training on enormous public datasets. In language modeling, for instance, next-token prediction (used by GPT) or masked-token prediction (used by T5 or BERT) are popular.

A schematic of the DocFormerv2 architecture, which takes as input both images of the document and the associated OCR output, along with the spatial coordinates of text, and which is trained on two tasks, token to line and token to grid.
DocFormerv2 architecture.

For DocFormerv2, in addition to standard masked-token prediction, we propose two additional tasks, token-to-line prediction and token-to-grid assignment. These tasks are designed to deepen the model's understanding of the intricate relationship between text and its spatial arrangement within documents. Let’s take a closer look at them.

Token to line

The token-to-line task trains DocFormerv2 to recognize how textual elements align within lines, imparting an understanding that goes beyond mere words to include the flow and structure of text as it appears in documents. This follows the intuition that most of the information needed for key-value prediction in a form or for visual question answering (VQA) is on either the same line or adjacent lines of a document. For instance, in the diagram below, in order to predict the value for "Total" (box a), the model has to look in the same line (box d, "$4.32"). Through this type of task, the model learns to give importance to information about the relative positions of tokens and its semantic implications.

At left is a store receipt with the labels "state tax", "total", and "change" surrounded by red boxes and labeled, respectively, b, a, and c and the total amount of the charge, $4.32, labeled d. At right is a product order form with a 16-cell red grid superimposed on it, each cell labeled with a blue number (1-16).
Novel document pretraining tasks: token to line and token to grid.

Token to grid

Semantic information varies across a document's different regions. For instance, financial documents might have headers at the top, fillable information in the middle, and footers or instructions at the bottom. Page numbers are usually found at the top or bottom of a document, while company names in receipts or invoices often appear at the top. Understanding a document accurately requires recognizing how its content is organized within a specific visual layout and structure. Armed with this intuition, the token-to-grid task pairs the semantics of texts with their locations (visual, spatial, or both) in the document. Specifically, a grid is superimposed on the document, and each OCR token is assigned a grid number. During training, DocFormerv2 is tasked with predicting the grid number for each token.

Target tasks and impact

On nine different datasets covering a range of document-understanding tasks, DocFormerv2 outperforms previous comparably sized models and even does better than much larger models — including one that is 106 times as big as DocFormerv2. Since text from documents is extracted using OCR models, which do make prediction errors, we also show that DocFormerv2 is more resilient to OCR errors than its predecessors.

One of the tasks we trained DocFormerv2 on is table VQA, a challenging task in which the model must answer questions about tables (with either images, text, or both as input). DocFormerv2 achieved 4.3% absolute performance improvement over the next best model.

A spreadsheet table labeled "FM radio stations" whose column labels include "frequency", "call sign", "name", and "format". The entries in the "call sign" column are "KUSK", "KKYA", "KDAM", "WNAX-FM", and "KVHT". "WNAX-FM" is surrounded by a red box.
For the question "Which of these stations does not have a 'k’ in its call sign?", DocFormerv2 correctly answers "WNAX-FM" (fourth row, second column). This requires reasoning over spatial, visual, and language features.
A spreadsheet table with three columns, labeled "District", "Location", and "Communities served". Four of the eight cells in the "Communities served" column — those whose entries begin "Roman Catholic Diocese of Cleveland" — are surrounded by red boxes.
For the question "How many of the schools serve the Roman Catholic diocese of Cleveland?", DocFormerv2 correctly answers "four". This requires arithmetic counting — a challenging task for machine learning models — and reasoning over multiple rows.
A police boat with the word "Police" written on its hull and, below the picture, the text query "What color is the word 'police' written in?"
In this example, an image and text (from an OCR model) are fed to DocFormerv2 along with the question “What color is the word ‘police’ written in?”. Due to its multimodal nature, DocFormerv2 can “see” the image and correctly answer “white”.

But DocFormerv2 also displayed more-qualitative advantages over its predecessors. Because it’s trained to make sense of local features, DocFormerv2 can answer correctly when asked questions like “Which of these stations do not have a ‘k’ in their call sign?” or “How many of the schools serve the Roman Catholic diocese of Cleveland?” (The second question requires counting — a hard skill to learn.)

In order to show the versatility and generalizability of DocFormerv2, we also tested it on scene-text VQA, a task that’s related to but distinct from document understanding. Again, it significantly outperformed comparably sized predecessors.

While DocFormerv2 has made significant strides in interpreting complex documents, several challenges and exciting opportunities lie ahead, like teaching the model to deal with diverse document layouts and enhancing multimodal integration.

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Amazon Leo is a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. We are looking for an Applied Scientist to be a founding scientist on the Engineering and R\&D team within Leo Infrastructure and IP Security. The team defends the manufacturing lines, launch sites, and global ground infrastructure behind the constellation from the most sophisticated threat actors on the planet. These requirements create open scientific problems at the intersection of agentic AI, real-time stream processing, graph-based reasoning, and behavioral analytics. You will build the science behind a neurosymbolic reasoning platform and the models that detect the behavior of sophisticated threat actors. This is an R\&D role with a production mandate, where you define the problem rather than solve a pre-scoped one, and every model, detection, and agent workflow you build becomes the system Leo's security teams use to protect the constellation. #### Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Design and implement scalable, production-grade neurosymbolic systems that integrate symbolic reasoning over graph-based knowledge representations with LLM agents to deliver reliable, verifiable security outcomes. - Design and run reinforcement learning and fine-tuning pipelines (GRPO, PPO, DPO) to optimize language models for security reasoning, triage, and detection-authoring tasks. - Build behavioral and statistical models that detect threat actor behavior, and design the evaluation frameworks that measure model performance against that behavior before trusting a model in production. - Design and build multi-agent systems that autonomously triage, enrich, and contain security events, including the constrained reasoning, safety guardrails, and validation mechanisms that make automated decisions trustworthy at scale. - Own the end-to-end science lifecycle, from research and experimentation through production deployment, defining the metrics that measure system performance and real-world security impact. - Advance the state of the art through publications at top-tier venues, patents, or open-source contributions, and shape the scientific agenda and research culture from day one. A day in the life You will move between research and production in the same week: framing an ambiguous security problem as a scientific question, prototyping an approach, and partnering with software engineers to ship it as a capability the platform runs continuously. Security engineers on your team translate threat intelligence into the adversary behaviors that matter; you build the models that detect those behaviors and evaluate model performance against them. You will obsess over the two latencies that define the platforms, the time from event to detection and the time from detection to containment action, and design agents and detections that drive both down. You will backtest candidate detections against retained telemetry, review evaluation results before a model or agent capability graduates to automated execution, and deliver scientific artifacts that ship. About the team Leo Infrastructure and IP Security protects the people, facilities, hardware, and supply chain behind a global satellite constellation. The Engineering and R\&D team within this organization builds the platforms and tooling the security pillar teams operate on, moving security operations from manual triage to correlation-based detection, automated response, and agentic AI. The team is composed of applied scientists, software engineers, and security engineers working across physical and digital security domains. #### Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. #### Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. #### Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
US, WA, Seattle
Ever wonder how you can keep the world’s largest selection also the world’s safest and legally compliant selection? Then come join a team with the charter to monitor and classify the billions of items in the Amazon catalog to ensure compliance with various legal regulations. The Classification and Policy Platform team is looking for Sr. Applied Scientists to build technology to automatically monitor the billions of products on the Amazon platform. The software and processes built by this team are a critical component of building a catalog that our customers trust. You will have an opportunity to work with cutting edge machine learning algorithms on large datasets. You will need to build Amazon scale applications running on Amazon Cloud that both leverage and create new technologies to process large volumes of data that derive patterns and conclusions from the data. We are looking for highly motivated applied scientists and engineers interested in delivering the next level of innovation to product search for Amazon. As an Applied Scientist on the CPP team, you will be responsible for working across backend, client, business development, and data engineering teams to coordinate deep-dives, inform roadmaps, visualize metrics, and create predictive models to determine how we can best serve our customers. Responsibilities include: - Designing and implementing new features and machine learned models, including the application of state-of-art deep learning to solve search matching and ranking problems, including filtering, new content indexing, and apply document understanding - Conducting and coordinating process development leading to improved and streamlined processes for model development. Strong customer focus is essential - Working closely with Product Managers to expand depth of our product insights with data, create a variety of experiments, and determine the highest-impact projects to include in planning roadmaps - Providing technical and scientific guidance to your team members - Communicating effectively with senior management as well as with colleagues from science, engineering, and business backgrounds - Being a cultural leader that ensures teams are collecting, understanding, and using data to inform every decision that impacts our customers The successful candidate will have an established background in developing customer-facing experiences, a strong technical ability, a start-up mentality, excellent project management skills, and great communication skills. Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information.