New pretraining tasks enable better document understanding

DocFormerV2 makes sense of documents using local features, outperforming much bigger models.

In the digital era, when documents are generated and distributed at unprecedented rates, automatically understanding them is crucial. Consider the tasks of extracting payment information from invoices or digitizing historical records, where layouts and handwritten notes play an important role in understanding context. These scenarios highlight the complexity of document understanding, which requires not just recognizing text but also interpreting visual elements and their spatial relationships.

A mailing label from Harvard University Press, with several preprinted, labeled spaces for shipping data, such as "sold to", "ship to", and "date".
Visual document understanding (VDU): A snippet of a document receipt from the DocVQA dataset. A VDU model might be asked to predict the “sold to” address (visual question answering), to predict all relations (“sold to” → <address>, “ship to” → <address>), or to infer information from the table at the top of the document.

At this year’s meeting of the Association for the Advancement of Artificial Intelligence (AAAI 2024), we proposed a model we call DocFormerv2, which doesn't just read documents but understands them, making sense of both textual and visual information in a way that mimics human comprehension. For example, just as a person might infer a report's key points from its layout, headings, text, and associated tables, DocFormerv2 analyzes these elements collectively to grasp the document's overall message.

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Unlike its predecessors, DocFormerv2 employs a transformer-based architecture that excels in capturing local features within documents — small, specific details such as the style of a font, the way a paragraph is arranged, or how pictures are placed next to text. This means it can discern the significance of layout elements with higher accuracy than prior models.

A standout feature of DocFormerv2 is its use of self-supervised learning, the approach used in many of today’s most successful AI models, such as GPT. Self-supervised learning uses unannotated data, which enables training on enormous public datasets. In language modeling, for instance, next-token prediction (used by GPT) or masked-token prediction (used by T5 or BERT) are popular.

A schematic of the DocFormerv2 architecture, which takes as input both images of the document and the associated OCR output, along with the spatial coordinates of text, and which is trained on two tasks, token to line and token to grid.
DocFormerv2 architecture.

For DocFormerv2, in addition to standard masked-token prediction, we propose two additional tasks, token-to-line prediction and token-to-grid assignment. These tasks are designed to deepen the model's understanding of the intricate relationship between text and its spatial arrangement within documents. Let’s take a closer look at them.

Token to line

The token-to-line task trains DocFormerv2 to recognize how textual elements align within lines, imparting an understanding that goes beyond mere words to include the flow and structure of text as it appears in documents. This follows the intuition that most of the information needed for key-value prediction in a form or for visual question answering (VQA) is on either the same line or adjacent lines of a document. For instance, in the diagram below, in order to predict the value for "Total" (box a), the model has to look in the same line (box d, "$4.32"). Through this type of task, the model learns to give importance to information about the relative positions of tokens and its semantic implications.

At left is a store receipt with the labels "state tax", "total", and "change" surrounded by red boxes and labeled, respectively, b, a, and c and the total amount of the charge, $4.32, labeled d. At right is a product order form with a 16-cell red grid superimposed on it, each cell labeled with a blue number (1-16).
Novel document pretraining tasks: token to line and token to grid.

Token to grid

Semantic information varies across a document's different regions. For instance, financial documents might have headers at the top, fillable information in the middle, and footers or instructions at the bottom. Page numbers are usually found at the top or bottom of a document, while company names in receipts or invoices often appear at the top. Understanding a document accurately requires recognizing how its content is organized within a specific visual layout and structure. Armed with this intuition, the token-to-grid task pairs the semantics of texts with their locations (visual, spatial, or both) in the document. Specifically, a grid is superimposed on the document, and each OCR token is assigned a grid number. During training, DocFormerv2 is tasked with predicting the grid number for each token.

Target tasks and impact

On nine different datasets covering a range of document-understanding tasks, DocFormerv2 outperforms previous comparably sized models and even does better than much larger models — including one that is 106 times as big as DocFormerv2. Since text from documents is extracted using OCR models, which do make prediction errors, we also show that DocFormerv2 is more resilient to OCR errors than its predecessors.

One of the tasks we trained DocFormerv2 on is table VQA, a challenging task in which the model must answer questions about tables (with either images, text, or both as input). DocFormerv2 achieved 4.3% absolute performance improvement over the next best model.

A spreadsheet table labeled "FM radio stations" whose column labels include "frequency", "call sign", "name", and "format". The entries in the "call sign" column are "KUSK", "KKYA", "KDAM", "WNAX-FM", and "KVHT". "WNAX-FM" is surrounded by a red box.
For the question "Which of these stations does not have a 'k’ in its call sign?", DocFormerv2 correctly answers "WNAX-FM" (fourth row, second column). This requires reasoning over spatial, visual, and language features.
A spreadsheet table with three columns, labeled "District", "Location", and "Communities served". Four of the eight cells in the "Communities served" column — those whose entries begin "Roman Catholic Diocese of Cleveland" — are surrounded by red boxes.
For the question "How many of the schools serve the Roman Catholic diocese of Cleveland?", DocFormerv2 correctly answers "four". This requires arithmetic counting — a challenging task for machine learning models — and reasoning over multiple rows.
A police boat with the word "Police" written on its hull and, below the picture, the text query "What color is the word 'police' written in?"
In this example, an image and text (from an OCR model) are fed to DocFormerv2 along with the question “What color is the word ‘police’ written in?”. Due to its multimodal nature, DocFormerv2 can “see” the image and correctly answer “white”.

But DocFormerv2 also displayed more-qualitative advantages over its predecessors. Because it’s trained to make sense of local features, DocFormerv2 can answer correctly when asked questions like “Which of these stations do not have a ‘k’ in their call sign?” or “How many of the schools serve the Roman Catholic diocese of Cleveland?” (The second question requires counting — a hard skill to learn.)

In order to show the versatility and generalizability of DocFormerv2, we also tested it on scene-text VQA, a task that’s related to but distinct from document understanding. Again, it significantly outperformed comparably sized predecessors.

While DocFormerv2 has made significant strides in interpreting complex documents, several challenges and exciting opportunities lie ahead, like teaching the model to deal with diverse document layouts and enhancing multimodal integration.

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Work on ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Applied Scientist II, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.
US, NY, New York
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product identity and relationships at unprecedented scale. Using Generative AI, Visual Language Models (VLMs), and multimodal reasoning, we determine what makes each product unique and how products relate to one another across Amazon's catalog. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity—from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Establishing product identities and groupings requires sophisticated models that reason across text, images, and structured data—while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Item and Relationship Platform group is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities * Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval—translating ambiguous business challenges into tractable scientific frameworks * Design and implement leading models leveraging VLMs, foundation models, and agentic architectures to solve product identity, relationship inference, and catalog understanding at billion-product scale * Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions * Own end-to-end ML pipelines from research ideation to production deployment—processing petabytes of multimodal data with rigorous evaluation frameworks * Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements * Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor—building organizational capability in GenAI and multimodal AI * Represent the team in the broader science community—publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
US, WA, Seattle
Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world's largest companies. With nearly two decades of experience supporting hundreds of thousands of startups, including 80% of unicorns, we democratize cloud computing to help founders bring their innovative ideas to life. We support founders at every stage of their journey, from initial onboarding and credit programs to AI-powered guidance and scale solutions. Data is central to how we do this: it helps us identify high-potential startups early, personalize the guidance we deliver, and prioritize where we can create the most value for founders and for AWS. We are seeking an Applied Science Manager to lead a team of applied scientists and analysts building the data and machine learning capabilities behind AWS Startups. You will own the science roadmap end-to-end, from the data foundation that unifies signals about founders, startups, and their products, through a portfolio of machine learning models, to the surfaces that put insights in the hands of the teams and products that serve startups. You will balance hands-on technical leadership with people management, setting the technical bar for your team while developing their careers. Key job responsibilities · Lead, coach, and grow a team of applied scientists, business intelligence engineers, and business analysts; hire and develop talent and set a high technical bar. · Own and prioritize the team's science roadmap and set technical direction for its machine learning models and data assets, balancing rapid experimentation with production quality, cost, and reliability. · Scope scientific projects, design and evaluate experiments, and productionize models that deliver measurable impact, establishing measurement, evaluation, and operational-excellence standards so quality and impact are quantified and defensible. · Drive the science behind recommendation systems, startup segmentation and targeting, and fraud detection, delivering models that surface relevant opportunities, group and prioritize startups by need and fit, and protect the business from fraud and abuse. · Partner with product, engineering, design, and go-to-market teams to translate science into scalable products, and communicate strategy, results, and trade-offs clearly to technical and non-technical leaders. · Foster a culture of scientific rigor and rapid experimentation, and proactively identify and escalate risks with clear mitigation plans. About the team The AWS Startups team builds innovative products and platforms that support startup customers throughout their journey, from initial onboarding and credit programs to AI-powered guidance and scale solutions. Our portfolio serves hundreds of thousands of startup customers globally, and we partner with business development, field marketing, and solutions architecture teams worldwide. We are building the next generation of AI-native products that make world-class cloud expertise accessible to every founder.