Interspeech
This year's Interspeech will be held in Graz, Austria, whose famed clock tower was built in the mid-1500s
Photo courtesy of Getty Images

The 16 Alexa-related papers at this year’s Interspeech

At next week’s Interspeech, the largest conference on the science and technology of spoken-language processing, Alexa researchers have 16 papers, which span the five core areas of Alexa functionality: device activation, or recognizing speech intended for Alexa and other audio events that require processing; automatic speech recognition (ASR), or converting the speech signal into text; natural-language understanding, or determining the meaning of customer utterances; dialogue management, or handling multiturn conversational exchanges; and text-to-speech, or generating natural-sounding synthetic speech to convey Alexa’s responses. Two of the papers are also more-general explorations of topics in machine learning.

Device Activation

Model Compression on Acoustic Event Detection with Quantized Distillation
Bowen Shi, Ming Sun, Chieh-Chi Kao, Viktor Rozgic, Spyros Matsoukas, Chao Wang

The researchers combine two techniques to shrink neural networks trained to detect sounds by 88%, with no loss in accuracy. One technique, distillation, involves using a large, powerful model to train a leaner, more-efficient one. The other technique, quantization, involves using a fixed number of values to approximate a larger range of values.

Sub-band Convolutional Neural Networks for Small-footprint Spoken Term Classification
Chieh-Chi Kao, Ming Sun, Yixin Gao, Shiv Vitaladevuni, Chao Wang

Convolutional neural nets (CNNs) were originally designed to look for the same patterns in every block of pixels in a digital image. But they can also be applied to acoustic signals, which can be represented as two-dimensional mappings of time against frequency-based “features”. By restricting an audio-processing CNN’s search only to the feature ranges where a particular pattern is likely to occur, the researchers make it much more computationally efficient. This could make audio processing more practical for power-constrained devices.

A Study for Improving Device-Directed Speech Detection toward Frictionless Human-Machine Interaction
Che-Wei Huang, Roland Maas, Sri Harish Mallidi, Björn Hoffmeister

This paper is an update of prior work on detecting device-directed speech, or identifying utterances intended for Alexa. The researchers find that labeling dialogue turns (distinguishing initial utterances from subsequent utterances) and using signal representations based on Fourier transforms rather than mel-frequencies improve accuracy. They also find that, among the features extracted from speech recognizers that the system considers, confusion networks, which represent word probabilities at successive sentence positions, have the most predictive power.

Automatic Speech Recognition (ASR)

Acoustic Model Bootstrapping Using Semi-Supervised Learning
Langzhou Chen, Volker Leutnant

The researchers propose a method for selecting machine-labeled utterances for semi-supervised training of an acoustic model, the component of an ASR system that takes an acoustic signal as input. First, for each training sample, the system uses the existing acoustic model to identify the two most probable word-level interpretations of the signal at each position in the sentence. Then it finds examples in the training data that either support or contradict those probability estimates, which it uses to adjust the uncertainty of the ASR output. Samples that yield significant reductions in uncertainty are preferentially selected for training.

Improving ASR Confidence Scores for Alexa Using Acoustic and Hypothesis Embeddings
Prakhar Swarup, Roland Maas, Sri Garimella, Sri Harish Mallidi, Björn Hoffmeister

Speech recognizers assign probabilities to different interpretations of acoustic signals, and these probabilities can serve as inputs to a machine learning model that assesses the recognizer’s confidence in its classifications. The resulting confidence scores can be useful to other applications, such as systems that select machine-labeled training data for semi-supervised learning. The researchers append embeddings — fixed-length vector representations — of both the raw acoustic input and the speech recognizer’s best estimate of the word sequence to the inputs to a confidence-scoring network. The result: a 6.5% reduction in equal-error rate (the error rate that results when the false-negative and false-positive rates are set as equal).

Multi-Dialect Acoustic Modeling Using Phone Mapping and Online I-Vectors
Harish Arsikere, Ashtosh Sapru, Sri Garimella

Multi-dialect acoustic models, which help convert multi-dialect speech signals to words, are typically neural networks trained on pooled multi-dialect data, with separate output layers for each dialect. The researchers show that mapping the phones — the smallest phonetic units of speech — of each dialect to those of the others offers comparable results with shorter training times and better parameter sharing. They also show that recognition accuracy can be improved by adapting multi-dialect acoustic models, on the fly, to a target speaker.

Neural Machine Translation for Multilingual Grapheme-to-Phoneme Conversion
Alex Sokolov, Tracy Rohlin, Ariya Rastrow

Grapheme-to-phoneme models, which translate written words into their phonetic equivalents (“echo” to “E k oU”), enable speech recognizers to handle words they haven’t seen before. The researchers train a single neural model to handle grapheme-to-phoneme conversion in 18 languages. The results are comparable to those of state-of-the-art single-language models for languages with abundant training data and better for languages with sparse data. Multilingual models are more flexible and easier to maintain in production environments.

Scalable Multi Corpora Neural Language Models for ASR
Anirudh Raju, Denis Filimonov, Gautam Tiwari, Guitang Lan, Ariya Rastrow

Language models, which compute the probability of a given sequence of words, help distinguish between different interpretations of speech signals. Neural language models promise greater accuracy than existing models, but they’re difficult to incorporate into real-time speech recognition systems. The researchers describe several techniques to make neural language models practical, from a technique for weighting training samples from out-of-domain data sets to noise contrastive estimation, which turns the calculation of massive probability distributions into simple binary decisions.

Natural-Language Understanding

Neural Named Entity Recognition from Subword Units
Abdalghani Abujabal, Judith Gaspers

Named-entity recognition is crucial to voice-controlled systems — as when you tell Alexa “Play ‘Spirit’ by Beyoncé”. A neural network that recognizes named entities typically has dedicated input channels for every word in its vocabulary. This has two drawbacks: (1) the network grows extremely large, which makes it slower and more memory intensive, and (2) it has trouble handling unfamiliar words. The researchers trained a named-entity recognizer that instead takes subword units — characters, phonemes, and bytes — as inputs. It offers comparable performance with a vocabulary of only 332 subwords, versus 74,000-odd words.

Dialogue Management

HyST: A Hybrid Approach for Flexible and Accurate Dialogue State Tracking
Rahul Goel, Shachi Paul, Dilek Hakkani-Tür

Dialogue-based computer systems need to track “slots” — types of entities mentioned in conversation, such as movie names — and their values — such as Avengers: Endgame. Training a machine learning system to decide whether to pull candidate slot values from prior conversation or compute a distribution over all possible slot values improves slot-tracking accuracy by 24% over the best-performing previous system.

Towards Universal Dialogue Act Tagging for Task-Oriented Dialogues
Shachi Paul, Rahul Goel, Dilek Hakkani-Tür

Dialogue-based computer systems typically classify utterances by “dialogue act” — such as requesting, informing, and denying — as a way of gauging progress toward a conversational goal. As a first step in developing a system that will automatically label dialogue acts in human-human conversations (to, in turn, train a dialogue-act classifier), the researchers create a “universal tagging scheme” for dialogue acts. They use this scheme to reconcile the disparate tags used in different data sets.

Topical-Chat: Towards Knowledge-Grounded Open-Domain Conversations
Karthik Gopalakrishnan, Behnam Hedayatnia, Qinlang Chen, Anna Gottardi, Sanjeev Kwatra, Anu Venkatesh, Raefer Gabriel, Dilek Hakkani-Tür

The researchers report a new data set, which grew out of the Alexa Prize competition and is intended to advance research on AI agents that engage in social conversations. Pairs of workers recruited through Mechanical Turk were given information on topics that arose frequently during Alexa Prize interactions and asked to converse about them, documenting the sources of their factual assertions. The researchers used the resulting data set to train a knowledge-grounded response generation network, and they report automated and human evaluation results as state-of-the-art baselines.

Text-to-Speech

Towards Achieving Robust Universal Neural Vocoding
Jaime Lorenzo Trueba, Thomas Drugman, Javier Latorre, Thomas Merritt, Bartosz Putrycz, Roberto Barra-Chicote, Alexis Moinet, Vatsal Aggarwal

A vocoder is the component of a speech synthesizer that takes the frequency-spectrum snapshots generated by other components and fills in the information necessary to convert them to audio. The researchers trained a neural-network-based vocoder using data from 74 speakers of both genders in 17 languages. The resulting “universal vocoder” outperformed speaker-specific vocoders, even on speakers and languages it had never encountered before and unusual tasks such as synthesized singing.

Fine-Grained Robust Prosody Transfer for Single-Speaker Neural Text-to-Speech
Viacheslav Klimkov, Srikanth Ronanki, Jonas Rohnke, Thomas Drugman

The researchers present a new technique for transferring prosody (intonation, stress, and rhythm) from a recording to a synthesized voice, enabling the user to choose whose voice will read recorded content, with inflections preserved. Where earlier prosody transfer systems used spectrograms — frequency spectrum snapshots — as inputs, the researchers’ system uses easily normalized prosodic features extracted from the raw audio.

Machine Learning

Two Tiered Distributed Training Algorithm for Acoustic Modeling
Pranav Ladkat, Oleg Rybakov, Radhika Arava, Sree Hari Krishnan Parthasarathi,I-Fan Chen, Nikko Strom

When neural networks are trained on large data sets, the training needs to be distributed, or broken up across multiple processors. A novel combination of two state-of-the-art distributed-learning algorithms — GTC and BMUF — achieves both higher accuracy and more-efficient training then either, when learning is distributed to 128 parallel processors.

BMUF-GTC.gif._CB436386414_.gif
The researchers' new method splits distributed processors into groups, and within each group, the processors use the highly accurate GTC method to synchronize their models. At regular intervals, designated representatives from all the groups use a different method — BMUF — to share their models and update them accordingly. Finally, each representative broadcasts its updated model to the rest of its group.
Animation by Nick Little

One-vs-All Models for Asynchronous Training: An Empirical Analysis
Rahul Gupta, Aman Alok, Shankar Ananthakrishnan

A neural network can be trained to perform multiple classifications at once: it might recognize multiple objects in an image, or assign multiple topic categories to a single news article. An alternative is to train a separate “one-versus-all” (OVA) classifier for each category, which classifies data as either in the category or out of it. The advantage of this approach is that each OVA classifier can be re-trained separately as new data becomes available. The researchers present a new metric that enables comparison of multiclass and OVA strategies, to help data scientists determine which is more useful for a given application.

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The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for an Applied Scientist to build production machine learning solutions that improve employee experiences and inform workforce decisions. You will work on problems spanning predictive modeling, natural language processing, recommendation systems, personalization, generative AI, and causal evaluation. These solutions will predict workforce outcomes, identify individual and organizational needs, recommend targeted actions, and measure the causal impact of programs, products, and policies across diverse employee populations and business contexts. As an Applied Scientist, you will develop models and algorithms from prototype through production. You will collaborate with other scientists and economists to combine machine learning with causal inference and experimentation, allowing teams to understand both what is likely to happen and which actions will improve outcomes. You will also work with product managers, engineers, and business partners to translate business needs into technical solutions and communicate methods and results to technical and nontechnical audiences. Key job responsibilities • Design, develop, and deploy machine learning solutions in production environments. • Develop solutions using techniques that include predictive modeling, deep learning, natural language processing, recommendation systems, personalization, and generative AI. • Build models that predict workforce outcomes, identify employee and organizational needs, and recommend targeted actions. • Partner with economists and other scientists to design causal evaluations and experimental frameworks that measure the impact of programs, products, and policies. • Combine predictive models with causal estimates to help business partners identify effective actions and make evidence-based decisions. • Collaborate with product managers, engineers, and business partners to translate business requirements into modeling approaches and contribute to technical design and roadmap decisions. • Evaluate model accuracy, performance, calibration, and limitations, and identify opportunities for improvement. • Communicate technical concepts, methods, results, and recommendations to technical peers and business partners. A day in the life • Analyze data to investigate model performance or understand an unexpected result from a causal evaluation. • Brainstorm modeling and evaluation approaches with applied scientists and economists on the team. • Develop and test model features, recommendation methods, or generative AI applications. • Design or analyze experiments and observational studies to estimate the causal impact of programs, products, or policies. • Run simulations, offline evaluations, or backtests to assess model performance. • Meet with product, engineering, and business partners to review requirements, data, designs, and implementation decisions. • Review code changes or technical design documents from scientists and engineers. • Write and present documents covering methods, results, limitations, and recommendations. About the team The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.
IN, KA, Bengaluru
Amazon.com’s Product Detail Page team is looking for talented, motivated and passionate applied scientist to be part of the design and development of a highly scalable multi-tiered shopping application to provide the best possible online shopping experience for Amazon customers world-wide. Our team is comprised of talented applied scientists, developers, testers, program managers, designers and product managers tasked with the singular goal to create THE world's best buying experience. Scientists on this team develop the next-generation technologies and experiences that change how millions interact and shop online. To provide the best possible online shopping at the scale of the web requires ideas from every area of computer science, including distributed computing, large-scale system design, machine learning, natural language processing, data compression and user interface design; the list goes on and is growing every day. We need our scientists to be versatile and always eager to tackle new problems as we continue to push technology forward. Our team leverages sophisticated econometric, machine learning, and big data technologies to help customers to discover the right products at the right prices from millions of trusted sellers billions of times a day. If you are looking for a career-defining opportunity on one of the most customer centric and business impacting teams within Amazon, we’d love to hear from you. We are looking for an Applied Scientist to help build the next generation of Detail Page optimization algorithms. These new set of algorithms will incorporate the continually changing preferences of our customers and continue to scale with numerous new programs that Amazon is introducing for our customers. You will work with multiple Amazon businesses and programs to identify big business opportunities and propose new business features and technical systems to improve customer experience on Amazon Detail Page, Search Page and many other widgets throughout the website. You will be responsible for the quality of algorithm design and will get the opportunity to present your ideas and share results of your deliverables with Amazon executives on a frequent basis. You will get an opportunity to work with senior scientists to define and enforce broad, company-wide technical standards in optimization techniques, statistical modeling and simulation techniques, and/or data analytics.
US, WA, Seattle
Are you excited to play a strategic role in defining the customer experience on Tablets? Come join a dynamic, customer-obsessed, world-class science team to completely reshape the customer experience on our tablets. Key job responsibilities Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art recommendation models. You will ask research questions about customer behavior, design state-of-the-art models that help customers discover content, and deploy these models to production alongside other engineers. You will participate in the Amazon ML community and mentor other engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers! A day in the life We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of products used everyday by real customers! About the team The Alexa Tablet team is a world-class team that delivers high-quality, innovative products that are loved by our customers. Our team focuses on spinning many of Amazon’s flywheels with bar-raising mobile experiences on our tablets. Over the last 12 years, we have built 4.0+ star rated products, and we continue to look for ways to scale our business. Join us as we continue our ambitious journey which will give you the opportunity to deliver disruptive products with global impact.