Using knowledge graphs to streamline COVID-19 research

A knowledge graph linking research papers, authors, and topics should make it easier for researchers fighting COVID-19 to discover relevant information.

Knowledge graphs are a way of organizing information so that it can be more productively explored and analyzed. Like all graphs, they consist of nodes — usually depicted as circles — and edges — usually depicted as line segments connecting nodes. In a knowledge graph, the nodes typically represent entities, and the edges indicate relationships between them. 

In May, Amazon Web Services (AWS) publicly released the COVID-19 Knowledge Graph (CKG), which organizes the information in the COVID-19 Open Research Dataset (CORD-19), a growing repository of academic publications about COVID-19 and related topics created by a consortium led by the Allen Institute for AI. CKG powers AWS’s CORD-19 ranking and recommendation system.

In a paper we presented earlier this month at the AACL-IJCNLP Workshop on Integrating Structured Knowledge and Neural Networks for NLP, we explain how we created CKG, and we describe several possible applications, including the ranking of papers on particular topics and the discovery of related papers.

Diagram of the types of relationships captured by the COVID-19 Knowledge Graph
An example of the types of relationships captured by the COVID-19 Knowledge Graph.

How is the graph structured?

The graph has five types of nodes: paper nodes, containing metadata about the papers, such as titles and ID numbers; author nodes, containing authors’ names; institution nodes, containing institutions’ names and locations; concept nodes, containing specific medical terms that appear in papers, such as ibuprofen, heart disfunction, and asthma; and topic nodes, containing general areas of study such as genomics, epidemiology, and virology. 

The graph also has five types of edges: authored_by, linking a paper to its authors; affiliated_with, linking authors to their institutions; associated_concept, linking a paper to its associated concepts; associated_topic, linking a paper to its topics; and citeps, linking a paper to other papers that cite it.

How was the graph created?

The standardized format of the papers in the CORD-19 database allows for easy extraction of title, abstract, body, authors and institutions, and citations.

To identify concepts, we rely on AWS Comprehend Medical, which extracts medical entities from the text and also classifies them into entity types. For instance, given the sentence “Abdominal ultrasound noted acute appendicitis”, AWS Comprehend Medical would extract the entities abdominal (anatomy)ultrasound (test treatment procedure), and acute appendicitis (medical condition).

To extract topics, we use an extension of latent Dirichlet allocation called Z-LDA, which is trained using the title, abstract, and body text from each paper. Z-LDA assumes that the terms most characteristic of a paper reflect some topic, and it selects one of those terms as the label for the topic based on frequency of occurrence across the corpus. A list of topics generated in this manner was whittled down to a final 10 topics with the help of medical professionals. 

Most-cited papers in the CORD-19 database featuring COVID-19 risk factors asthma, heart disease and respiratory malfunction
This table lists the most-cited papers in the CORD-19 database that feature the specific concepts asthma, heart disease, and respiratory malfunction, all of which are COVID-19 risk factors.

Example application: citation-based ranking

In academia, a standard measure of a paper’s relevance is the number of publications that cite it. A graph structure makes it easy to count citations. But it also enables customized counts, such as citations by publications that deal with a specific topic or include specific concepts.

Similar-paper engine

Given a paper, the similar-paper engine retrieves a list of k similar papers. It uses two different measures of similarity, which are combined in a final step.

One measure uses SciBert embeddings, which are built on top of the popular BERT language model but fine-tuned on specifically scientific texts. SciBert represents input sentences as points in a multidimensional space, such that sentences relating to the same scientific concepts tend to cluster together.

Model that shows how we average embeddings for the title, abstract, and body of a paper to create a final embedding
An example of how we average embeddings for the title, abstract, and body of a paper to create a final embedding.

We create separate embeddings for the title, abstract, and body of a paper and then average them to create a final embedding. Previous research suggests that title embeddings may be easier to distinguish from one another than body embeddings, while body embeddings carry richer information. So we chose an embedding scheme that gave both equal weight. The proximity in the representational space of the averaged embeddings indicates the similarity of the associated papers.

The second model uses a different kind of embedding, knowledge graph embeddings, which attempt to preserve relationships encoded in a knowledge graph. If two entities are connected in the graph by an edge representing a relationship, then the embedding of the first entity, when added to a vector representing the relationship, should produce a point in the vicinity (ideally, at the exact location) of the second entity.

To create our knowledge-graph-embedding network, we use the tool DGL-KE, which was developed at AWS and extends our earlier Deep Graph Library (DGL).

As training data, we extract sets of vector triplets (h, r, t) from CKG, where h is the head, r is the type of relation, and t is the tail. These triplets are the positive training examples. The negative examples are synthetically created by randomly replacing the head or tail of existing triplets. 

Using these examples, we train our model to differentiate false links from real links. The result is an embedding for every node in the graph.

Diagram of the process of knowledge graph embedding
A diagram of the process of knowledge graph embedding.

At the end of this process, we concatenate the semantic embeddings and knowledge graph embeddings, creating a new, higher-dimensional representational space. By computing the top-k closest vectors (cosine distance) in this space, we obtain the top-k most-similar papers.

Given the lack of ground truth for paper recommendations, we evaluate the algorithm through analytical quantitative and qualitative measures. These include but are not limited to popularity analysis, topic intersection between source paper and recommendations, low-dimension clustering, and abstract comparison. 

Additional information about our approach can be found in a pair of posts on the AWS blog, "Exploring scientific research on COVID-19 with Amazon Neptune, Amazon Comprehend Medical, and the Tom Sawyer Graph Database Browser" and "Building and querying the AWS COVID-19 knowledge graph".

Acknowledgements: Xiang Song, Colby Wise, Vassilis N. Ioannidis, George Price, Ninad Kulkarni, Ryan Brand, Parminder Bhatia, George Karypis

Related content

US, WA, Seattle
The Automated Reasoning Group in the Amazon Neuron team is looking for an Applied Scientist to work on the intersection of Artificial Intelligence and program analysis to raise the code quality bar in our state-of-the-art deep learning compiler stack. This stack is designed to optimize application models across diverse domains, including Large Language and Vision, originating from leading frameworks such as PyTorch and JAX. Your role will involve working closely with our custom-built Machine Learning accelerator, Trainium, which represents the forefront of innovation for advanced ML capabilities, and is the underpinning of Generative AI. In this role as an Applied Scientist, you'll be instrumental in designing, developing, and deploying analyzers for ML compiler stages and compiler IRs. You will architect and implement business-critical tooling, publish research, and mentor a brilliant team of experienced scientists and engineers. You will need to be technically capable, credible, and curious in your own right as a trusted AWS Neuron engineer, innovating on behalf of our customers. Your responsibilities will involve tackling crucial challenges alongside a talented engineering team, contributing to leading-edge design and research in compiler technology and deep-learning systems software. Strong experience in programming languages, compilers, program analyzers, theorem provers, and program synthesis engines will be a benefit in this role. A background in machine learning and AI accelerators is preferred but not required.
US, CA, San Francisco
Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Member of Technical Staff, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
US, CA, San Francisco
Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Member of Technical Staff, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
US, CA, Palo Alto
The Amazon Search team creates customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Product Search services go to work. We design, develop, and deploy high-performance distributed search systems that rank a catalog of billions of products for hundreds of millions of shoppers. The Search Relevance team owns the ranking models that decide the order of results on every Amazon search page. In this role, you will design and post-train deep ranking models, including LLM-based rankers and multi-tower deep learning models, that jointly optimize purchase, relevance, and personalization. You will invent modeling and training techniques that push the Pareto frontier across multiple objectives, and take your work end to end from novel research prototype through offline evaluation to production online experimentation. Personalization is a first-class objective on this team. You will build models that reason over each customer's history, durable preferences, and query intent to decide which results best fit that specific customer, rather than optimizing a single population-level ranking. We treat search as an active research frontier and invest heavily in staying at the leading edge of ML. Beyond today's ranking stack, our current explorations include LLM agents that reason and plan across multi-step workflows, tool-augmented foundation models, and new paradigms that combine retrieval, reasoning, and personalization. You will help chart where search goes next, and see your ideas ship to real customers within weeks, not quarters. You will work in a dynamic, entrepreneurial team while leveraging the resources of Amazon.com, one of the world's leading technology companies. Please visit https://www.amazon.science for more information. Key job responsibilities Your responsibilities include but are not limited to: - Design, train, and deploy state-of-the-art ranking models that decide how results are ordered on Amazon search, spanning LLM-based rankers and multi-tower deep learning architectures that jointly model engagement, relevance, and personalization. - Post-train LLMs and ranking models with supervised fine-tuning, reinforcement learning (e.g. GRPO, DPO, RLHF), knowledge distillation, and listwise ranking losses (e.g. LambdaLoss, ListNet, ListMLE). - Compose multiple objectives (engagement, relevance, personalization) into a single ranking through principled multi-objective optimization at inference. - Design large-scale label pipelines, including LLM-as-teacher supervision, that turn customer signals and expert judgment into training and reward signals. - Optimize inference for production ranking models through quantization, quantization-aware training, teacher-student distillation, and serving-stack tuning. - Evaluate proposed solutions through offline benchmarks and online A/B tests, and drive the analysis that decides whether a change ships. - Publish and present your work at internal and external scientific venues in ML, NLP, and IR.
US, MA, Boston
Are you excited about applying machine learning and applied mathematics to real-world systems at massive scale? As an Applied Scientist on this newly formed team, you will collaborate closely with scientists and engineers to bring research into production across a broad portfolio of problems — from computer vision perception platforms to building-wide optimization and orchestration. You will frame ambiguous business problems as tractable scientific challenges and implement novel machine learning (ML) systems, first-principles models, embedded systems prototypes, and performance optimizations in both prototype and production environments. This is a ground-floor opportunity to shape the scientific direction of a new organization, where your contributions will directly influence how Amazon's fulfillment network operates and evolves. Key job responsibilities - Design, develop, and deploy ML and scientific solutions spanning classical machine learning, statistical modeling, computer vision, optimization, and physics-informed modeling in production environments. - Rapidly ramp on unfamiliar problem domains, frame ambiguous business problems as tractable scientific challenges, and prototype solutions end to end. - Author or co-author research findings for internal or external peer-reviewed venues, and provide peer feedback on research procedures and results across teams. - Prototype and evaluate sensing hardware and lightweight, edge-deployable models that run on commodity compute under real-world constraints. - Collaborate across multiple science and engineering teams to integrate your solutions into deployment architecture, mentoring less experienced scientists along the way. A day in the life You might start your morning reviewing experiment results from an overnight model training run, then shift into a design discussion with engineers on how to deploy a new computer vision model to edge hardware in a fulfillment center. After lunch, you could be prototyping a physics-informed optimization approach, writing up findings for a research paper, or pairing with a teammate to debug a tricky data pipeline. As part of a new and growing organization, you will have a direct hand in shaping team practices, scientific roadmaps, and the tools you use every day. About the team Our team sits within Amazon's fulfillment technology organization and applies a range of scientific disciplines — including computer vision, optimization, reinforcement learning, and statistical modeling — to improve how goods move through Amazon's global fulfillment network. We build the models and systems that drive real-time orchestration, optimizing throughput, flow, and operational performance at scale. As a newly formed organization, we are building our culture and scientific agenda from the ground up. You will join a collaborative, inclusive group of scientists and engineers who value experimentation, rigorous research, and delivering measurable impact for customers.
CN, 31, Shanghai
Team & Project Overview The NBS Data Central team powers analytics, data science, and AI capabilities for Worldwide Global Selling (WWGS). We build scalable data products, and insight-generation systems that drive seller growth across 10+ marketplaces. Seller Intelligence is a P0 foundation theme at the Global Selling level, formed by merging "One Tagging" and "Good Contact" workstreams. It provides seller identity, segmentation, and contact-reach infrastructure that underpins all downstream seller-facing AI workflows — including intelligent outreach, personalized recommendations, and automated engagement. Scope of Impact Own the science pillar for Seller Intelligence within a cross-functional POD (PM + DE + DS + SDE) Directly impact seller engagement metrics across CN, IN, LATAM, and East-Asia expansion regions Models and data products consumed by 5+ downstream teams (ESM, NSR, MKT, NBS AI Ops, ROC) Influence $100M+ annual seller GMS through improved segmentation and contact optimization Key job responsibilities Design and deliver seller segmentation and propensity models at scale — incorporating GMS, category, growth trajectory, engagement signals, and lifecycle stage. Build contact quality scoring and lifecycle management systems (coverage optimization, dormancy detection, reactivation modeling). Define success metrics, experimentation frameworks (A/B, causal inference), and measurement methodology for seller engagement interventions. Productionize ML models and data products — partner with engineering to deploy seller scores, contact quality indices, and recommendation signals. Explore LLM/GenAI applications: automated insight generation from seller data, contact intent classification, and intelligent report synthesis. Serve as the science representative in bi-weekly NBS theme reviews; present findings and proposals to theme Bar Raisers and leadership. Collaborate with BIE team members to democratize analytical outputs via dashboards and self-serve tools. Contribute to cross-marketplace seller behavior analysis supporting Global Expansion strategy (IN, KR, VN, LATAM). Evaluate, integrate, and iterate on AI systems — assess new AI/ML tools, frameworks, and third-party models for applicability to seller intelligence use cases.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video, in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through checkout and beyond. We operate at scale across hundreds of millions of customers, and we are expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team in London. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a delivery focused role within a high-visibility multidisciplinary group of engineers and scientists, focused on improving the customer experience for Prime Video. Key job responsibilities - Research, design, and implement machine learning approaches (e.g. reinforcement learning and recommendation systems) that personalise across different customer touch points. - Collaborate with engineers to deploy and integrate successful experiment results into large-scale, complex Amazon production systems with low latency. - Design and execute rigorous experiments to demonstrate the technical efficacy and business value of your methods. - Act as a subject-matter expert and help define the science roadmap and research agenda in line with organisational priorities and production constraints. - Provide machine learning thought leadership to technical and business leaders, thinking strategically about business, product, and technical challenges. - Work with technical product managers to work backwards from what matters to customers and deliver ML-backed solutions. - Share results with the team and wider scientific community through documents that are both statistically rigorous and compellingly relevant. A day in the life You will be a research leader and innovator within the Commerce Insights organisation. You will collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines, balancing competing objectives, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer-experience consequences. Your research will ship to production and move metrics that matter. About the team You will join a team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.