Workshops on trustworthy NLP help build community

In 2022, the Alexa Trustworthy AI team helped organize a workshop at NAACL and a special session at Interspeech.

The past year saw an acceleration of the recent trend toward research on fairness and privacy in machine learning. The Alexa Trustworthy AI team was part of that, organizing the Trustworthy Natural Language Processing workshop (TrustNLP 2022) at the meeting of the North American chapter of the Association for Computational Linguistics (NAACL) and a special session at Interspeech 2022 titled Trustworthy Speech Processing. Complementing our own research, our organizational work has the aim of building the community around this important research area.

TrustNLP keynotes

This year was the second iteration of the TrustNLP workshop, with contributed papers, keynote presentations from leading experts, and a panel discussion with a diverse cohort of panelists.

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The keynote speakers at TrustNLP 2022 were, from left to right, Diyi Yang of Georgia Tech, Subho Majumdar of Splunk, and Fei Wang of Weill Cornell Medicine.

The morning session kicked off with a keynote address by Subho Majumdar of Splunk, on interpretable graph-based mapping of trustworthy machine learning research, which provides a framework for estimating the fairness risks of machine learning (ML) applications in industry. The Splunk researchers scraped papers from previous ML conferences and used the resulting data to build a word co-occurrence matrix to detect interesting communities in this network.

They found that terms related to trustworthy ML separated out into two well-formed communities, one centered on privacy issues and the other on demography and fairness-related problems. Majumdar also suggested that such information could be leveraged to quantitatively assess fairness-related risks for different research projects.

Diyi Yang of Georgia Tech, our second keynote speaker, gave a talk titled Building Positive and Trustworthy Language Technologies, in which she described prior work on conceptualizing and categorizing various kinds of trust.

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In the context of increasing human trust in AI, she talked about some of the published research from her group, ranging from formulating the positive-reframing problem, which aims to neutralize a negative point of view in a sentence and give the author a more positive perspective, to the Moral Integrity Corpus, a large dataset capturing the moral assumptions embedded in roughly 40,000 prompt-reply pairs. Novel benchmarks and tasks like these will prove a useful resource for building trustworthy language technologies.

In our final afternoon keynote session, Fei Wang of Weill Cornell Medicine gave a talk titled Towards Building Trustworthy Machine Learning Models in Medicine: Evaluation vs. Explanation. This keynote provided a comprehensive overview of the evolution of ML techniques as applied to clinical data, ranging from early works on risk prediction and matrix representations of patients using electronic-health-record data to more recent works on sequence representation learning.

Wang cautioned against common pitfalls of using ML methods for applications such as Covid detection, which include risks of bias in public repositories and Frankenstein datasets — hand-massaged datasets to get ideal model performance. He also emphasized the need for more robust explainability methods that can provide insights on model predictions in medicine.

TrustNLP panel

Our most popular session was the panel discussion in the afternoon, with an exciting and eclectic panel from industry and academia. Sara Hooker of Cohere for AI emphasized the need for more-robust tools and frameworks to help practitioners better evaluate various deployment-time design choices, such as compression or distillation. She also discussed the need for more-efficient ways of communicating research that can help policymakers play an active role in shaping developments in the field.

Ethan Perez of Anthropic AI argued the need for red-teaming large language models and how we could use existing language models to identify new types of weaknesses. Pradeep Natarajan of Alexa AI argued the need for communicating risks effectively by drawing on developments from old-school analytic fields such as finance and actuarial analysis.

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This figure from "An empirical study on pseudo-log-likelihood bias measures for masked language models using paraphrased sentences" shows, for several different masked language models (MLMs), the log-likelihood differences between pairs of sentences in a standard dataset for evaluating bias. The sentences in each pair are the same, except that in one, references to a disadvantaged group have been replaced by references to an advantaged group. The small log-likelihood differences between sentences suggests that changes of wording elsewhere in the sentences can have a significant effect on the resulting bias measure.

Yulia Tsvetkov from the University of Washington argued that models with good performance on predefined benchmarks still fail to generalize well to real-world applications. Consequently, she argued, there is a need for the community to explore approaches that are adaptive to dynamic data streams. Several panel members also acknowledged the expanding landscape in research, including community research groups producing top-quality research, and there was a healthy discussion around the similarities and differences between research in academia and in industry.

TrustNLP papers

Lastly, we had our wonderful list of paper presentations. The workshop website contains the complete list of accepted papers. The best-paper award went to "An empirical study on pseudo-log-likelihood bias measures for masked language models using paraphrased sentences", by Bum Chul Kwon and Nandana Mihindukulasooriya. The researchers study the effect of word choices/paraphrases in log-likelihood-based bias measures, and they suggest improvements, such as thresholding to determine the presence of significant log-likelihood difference between categories of bias attributes.

All the video presentations and live recordings for TrustNLP-2022 are available on underline.

Interspeech session

The special session at Interspeech was our first, and the papers presented there covered a wide array of topics, such as adversarial attacks, attribute and membership inference attacks, and privacy-enhanced strategies for speech-related applications.

We concluded the session with an engaging panel focused on three crucial topics in trustworthy ML: public awareness, policy development, and enforcement. In the discussion, Björn Hoffmeister of the Alexa Speech group stressed the importance of educating people about the risks of all types of data leakage — not just audio recordings and biometric signals — and suggested that this would create a positive feedback cycle with regulatory bodies, academia, and industry, leading to an overall improvement in customer privacy.

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Google’s Andrew Hard highlighted the public’s desire to protect personal data and the risks of accidental or malicious data leakage; he stressed the need for continued efforts from the AI community in this space. On a related note, Bhiksha Raj of Carnegie Mellon University (CMU) suggested that increasing public awareness is a bigger catalyst for adoption of trustworthy-ML practices than external regulations, which may get circumvented.

Isabel Trancoso of the University of Lisbon stressed the pivotal role played by academia in raising general awareness, and she called attention to some of the challenges of constructing objective and unambiguous policies that can be easily interpreted in a diverse set of geographic locations and applications. CMU’s Rita Singh expanded on this point and noted that policies developed by a centralized agency would be inherently incomplete. Instead, she recommended a diverse set of — perhaps geographically zoned — regulatory agencies.

Multiple panelists agreed on the need for a concrete and robust measure for trustworthy ML, which can be reported for ML models along with their utility scores. Finally, Shrikanth Narayanan of the University of Southern California (also one of the session cochairs) provided concluding remarks, closing the session with optimism owing to the strong push from all sectors of the AI research community to increase trustworthiness in ML. The full set of papers included in the session are available on the Interspeech site.

We thank all the speakers, authors, and panelists for a memorable and fun learning experience, and we hope to return next year to discuss more exciting developments in the field.

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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. In 2019, Amazon co-founded The Climate Pledge and made a commitment to achieve net-zero carbon by 2040 —10 years ahead of the Paris Agreement. We invited others to join us and there are now more than 300 businesses and organizations across 51 industries and 29 countries that have signed the Pledge, which means we are collectively coming at the climate crisis from nearly every sector and nearly every angle. As part of our efforts to decarbonize our business, we became the world’s largest corporate purchaser of renewable energy in 2020, and last year, we reached 85% renewable energy across our business, and are on a path to power our operations with 100% renewable energy by 2025. We recently announced that AWS will be water positive by 2030, returning more water to communities than it uses in its direct operations. The company also announced its 2021 global water use efficiency (WUE) metric of 0.25 liters of water per kilowatt-hour, demonstrating AWS’s leadership in water efficiency among cloud providers. To learn more about AWS’s water+ commitment visit: Water Stewardship. Come join the team that is building the tools and innovative technology to manage our growing portfolio of renewable energy investments, including solar, on-shore and off-shore wind farms. Key job responsibilities As an data scientist, you will employ machine learning and analytics to create scalable solutions for problems in sustainable energy space. You will dissect large historical business data sets to enhance and streamline essential processes. You will partner with data and software teams to create models for predictive insights and establish automated methods for large data analysis. A day in the life To learn more, you can visit: amazon sustainability in the cloud About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
US, CA, Santa Clara
Are you passionate about applying automated reasoning and program analysis to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. We’re looking for an Applied Scientist to help strengthen our customers' security with automation for managed controls. AWS Identity provides the bedrock for secure and continuous access to all AWS services. By quickly connecting millions of users, across the world we empower organizations and enterprises to accelerate their cloud and digital transformation. In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use. Key job responsibilities * Interact with various teams to develop an understanding of their security and safety requirements. * Apply the acquired knowledge to build tools and algorithms, find problems, or show the absence of security/safety problems. * Implement these capabilities through the use of Automated Reasoning and various concepts from programming languages. * Perform analysis of the customer systems using tools developed in-house or externally provided * Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
US, WA, Seattle
Amazon Prime is looking for an ambitious Economist to help create econometric insights for world-wide Prime. Prime is Amazon's premiere membership program, with over 200M members world-wide. This role is at the center of many major company decisions that impact Amazon's customers. These decisions span a variety of industries, each reflecting the diversity of Prime benefits. These range from fast-free e-commerce shipping, digital content (e.g., exclusive streaming video, music, gaming, photos), and grocery offerings. Prime Science creates insights that power these decisions. As an economist in this role, you will create statistical tools that embed causal interpretations. You will utilize massive data, state-of-the-art scientific computing, econometrics (causal, counterfactual/structural, time-series forecasting, experimentation), and machine-learning, to do so. Some of the science you create will be publishable in internal or external scientific journals and conferences. You will work closely with a team of economists, applied scientists, data professionals (business analysts, business intelligence engineers), product managers, and software engineers. You will create insights from descriptive statistics, as well as from novel statistical and econometric models. You will create internal-to-Amazon-facing automated scientific data products to power company decisions. You will write strategic documents explaining how senior company leaders should utilize these insights to create sustainable value for customers. These leaders will often include the senior-most leaders at Amazon. The team is unique in its exposure to company-wide strategies as well as senior leadership. It operates at the cutting-edge of utilizing data, econometrics, artificial intelligence, and machine-learning to form business strategies. A successful candidate will have demonstrated a capacity for building, estimating, and defending statistical models (e.g., causal, counterfactual, time-series, machine-learning) using software such as R, Python, or STATA. They will have a willingness to learn and apply a broad set of statistical and computational techniques to supplement deep-training in one area of econometrics. For example, many applications on the team use structural econometrics, machine-learning, and time-series forecasting. They rely on building scalable production software, which involves a broad set of world-class software-building skills often learned on-the-job. As a consequence, already-obtained knowledge of SQL, machine learning, and large-scale scientific computing using distributed computing infrastructures such as Spark-Scala or PySpark would be a plus. Additionally, this candidate will show a track-record of delivering projects well and on-time, preferably in collaboration with other team members (e.g. co-authors). Candidates must have very strong writing and emotional intelligence skills (for collaborative teamwork, often with colleagues in different functional roles), a growth mindset, and a capacity for dealing with a high-level of ambiguity. Endowed with these traits and on-the-job-growth, the role will provide the opportunity to have a large strategic, world-wide impact on the customer experiences of Prime members.