Careers

Alexa for Shopping (previously Rufus) is seeking a Senior Manager, Applied Science to lead multidisciplinary teams of Applied Scientists and Machine Learning Engineers building next-generation conversational AI and multi-agent systems powering customer-facing experiences at scale. This leader will drive both scientific innovation and execution across large language models (LLMs), agent orchestration, retrieval and grounding systems, evaluation frameworks, and scalable AI infrastructure. The role requires a combination of deep technical judgment, organizational leadership, product and engineering partnership, and operational excellence. The ideal candidate has a strong track record of building high-performing science and engineering teams, translating ambiguous business problems into scalable AI solutions, and delivering measurable customer impact through applied machine learning and generative AI technologies. Key job responsibilities - Lead and grow teams of Applied Scientists and Machine Learning Engineers working on conversational AI and multi-agent orchestration systems. - Define and drive technical strategy for large-scale generative AI systems, including LLM routing, prompting, grounding, memory, tool use, personalization, and response optimization. - Partner closely with Product, Engineering, and Tech leadership to align AI investments with long-term business and customer goals. - Drive end-to-end delivery of production AI systems balancing quality, latency, scalability, safety, and operational reliability. - Establish scientific and engineering best practices across experimentation, evaluation, model iteration, and production deployment. - Lead roadmap prioritization and execution across research innovation and product delivery timelines. - Build scalable evaluation methodologies and quality frameworks for multilingual and global customer experiences. - Mentor and develop technical leaders across both science and engineering disciplines. - Foster a high-performance culture centered on customer obsession, innovation, operational excellence, and strong cross-functional collaboration.

The Amazon Center for Quantum Computing (CQC) team is looking for a passionate, talented, and inventive Research Engineer specializing in hardware design for cryogenic environments. The ideal candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated experience driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must also have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities The CQC collaborates across teams and projects to offer state-of-the-art, cost-effective solutions for scaling the signal delivery to quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You will work on the following: - High density novel packaging solutions for quantum processor units - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies - Cryogenic mechanical design for signal delivery systems - Simulation-driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders - Work cross-functionally to help drive decisions using your unique technical background and skill set - Refine and define standards and processes for operational excellence - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.

The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in the design of microwave components for use in cryogenic environments. Working alongside other scientists and engineers, you will design and validate hardware performing microwave signal conditioning at cryogenic temperatures for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have a proven track record of hardware development from requirements development to validation. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the signal conditioning of Amazon quantum processor systems at cryogenic temperatures. You’ll bring a passion for innovation, collaboration, and mentoring to: Solve layered technical problems across our cryogenic signal chain. Develop requirements with key system stakeholders, including quantum device, test and measurement, hardware, and theory teams. Design, implement, test, deploy, and maintain innovative solutions that meet both performance and cost metrics. Research enabling technologies necessary for Amazon reach commercial viability in quantum computing . A day in the life As you research, design, and implement cryogenic microwave signal conditioning solutions, you will also: Participate in requirements, design, and test reviews. Work cross-functionally to help drive decisions using your unique technical background and skill set. Define and maintain standards for operational excellence. Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly.

As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.

The Agentic Automated Reasoning Group is building the next generation of software verification tools combining advances in artificial intelligence, the computational capacity of the cloud, and our deep expertise in the domain. Join us if you want to be a part of this transformational endeavor. The Strata team (https://github.com/strata-org) is seeking an applied scientist with broad interest and expertise in model checking, interactive theorem proving, programming language semantics, and generative AI. You will combine your expertise with that of your coworkers to build new tools that solve code analysis problems previously considered beyond reach. Our application areas span all the way from Infrastructure as Code to high-performance cryptography written in assembly code, while our methods span from interactive theorem proving to automated test generation. Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. https://aws.amazon.com/security/provable-security/ Key job responsibilities - Work with customer teams to understand the nature of their software and the properties they need to establish of it. - Identify tools and methods capable of addressing the verification needs of customers, including any novel analysis capabilities required. - Use techniques spanning property-based testing to model checkers, and interactive theorem provers to establish program properties. - Explore generative AI techniques to help customers formalize their requirements, find revealing tests, generate required boiler plate for testing and model checking, and find and repair program proofs. About the team The Agentic Automated Reasoning Group at AWS develops and applies state of the art formal methods and automated reasoning techniques to ensure the security, reliability, and correctness of AWS services and customer applications, with a strong focus on AI based agents. Our work innovates tools and services to perform verification at scale and apply them to build safe and secure systems at AWS. We are also pioneering the use of formal verification and automated reasoning to develop agentic systems, ensuring AI agents operate within defined safety boundaries.

The Agentic Automated Reasoning Group is building the next generation of software verification tools combining advances in artificial intelligence, the computational capacity of the cloud, and our deep expertise in the domain. Join us if you want to be a part of this transformational endeavor. The Strata team (https://github.com/strata-org) is seeking an applied scientist with broad interest and expertise in model checking, interactive theorem proving, programming language semantics, and generative AI. You will combine your expertise with that of your coworkers to build new tools that solve code analysis problems previously considered beyond reach. Our application areas span all the way from Infrastructure as Code to high-performance cryptography written in assembly code, while our methods span from interactive theorem proving to automated test generation. Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. https://aws.amazon.com/security/provable-security/ Key job responsibilities - Work with customer teams to understand the nature of their software and the properties they need to establish of it. - Identify tools and methods capable of addressing the verification needs of customers, including any novel analysis capabilities required. - Use techniques spanning property-based testing to model checkers, and interactive theorem provers to establish program properties. - Explore generative AI techniques to help customers formalize their requirements, find revealing tests, generate required boiler plate for testing and model checking, and find and repair program proofs. About the team The Agentic Automated Reasoning Group at AWS develops and applies state of the art formal methods and automated reasoning techniques to ensure the security, reliability, and correctness of AWS services and customer applications, with a strong focus on AI based agents. Our work innovates tools and services to perform verification at scale and apply them to build safe and secure systems at AWS. We are also pioneering the use of formal verification and automated reasoning to develop agentic systems, ensuring AI agents operate within defined safety boundaries.

We're looking for an Applied Scientist to develop computer vision and machine learning models that keep Amazon's workforce safe. Your research and models will be deployed across hundreds of operations facilities globally, helping to reduce safety incidents for over 1.5 million people. You'll join a team where science meets real-world impact. You'll design and train models for tasks like activity recognition, anomaly detection, object detection, and risk prediction using video, image, and sensor data from Amazon's operational environments. You'll work closely with software engineers to take your models from experimentation through production deployment at scale. If you're excited about applying advanced ML research to a problem that genuinely improves people's lives, and you thrive in an environment where your work ships to production, not just to a paper, this is the role for you. Key job responsibilities - Design, develop, and deploy computer vision and machine learning models for workplace safety applications (e.g., activity recognition, anomaly detection, pose estimation, object detection) - Develop and iterate on model architectures using deep learning frameworks, running experiments on large-scale video, image, and sensor datasets - Collaborate with software engineers to productionize models - optimizing for inference latency, accuracy, and reliability in edge and cloud environments - Analyze operational data to identify patterns and signals indicating safety risks, and translate findings into actionable model improvements - Stay current with the latest research in computer vision, deep learning, and related fields, and evaluate applicability to safety use cases - Communicate findings and technical approaches clearly to both technical and non-technical stakeholders through documents, presentations, and design reviews - Contribute to the team's scientific culture through code reviews, knowledge sharing, and mentorship About the team Amazon's Workplace Health & Safety (WHS) organization is responsible for keeping over 1.5 million employees safe across our global retail operations. Within WHS, our technology team builds the science and engineering capabilities that power Amazon's safety strategy at scale. We're a cross-functional group of applied scientists, software engineers, data engineers, and technical program managers developing computer vision systems, generative AI applications, sensor and IoT solutions, and analytics platforms - all aimed at reducing workplace injuries. As an applied scientist here, you'll partner directly with engineers who build the production infrastructure for your models, and with safety domain experts who ground your work in real operational needs. Our culture values scientific rigor, fast iteration, and shipping models that create measurable safety outcomes.

Do you have proven analytical capabilities to identify business opportunities, develop predictive models and optimization algorithms to help us build state of the art Support organization? At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management. AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model contact and volume forecasting, discovering insights and identifying opportunities through the use of statistics, machine learning, and combinatorial optimization problems to drive business and operational improvements. You are passionate about building solutions that will help drive a more efficient operations network and optimize cost. In this role, you will partner with data engineering, tooling team, operations, training, workforce management and finance teams, driving optimization and prediction solutions across the network influencing the long-term strategy of the business. We are looking for an experienced and motivated Data Scientist with proven abilities to build and manage modeling projects, forecasting solutions, identify data requirements, build methodology and tools that are statistically grounded. You are an expert in the areas of data science, forecasting, optimization, machine learning and statistics, and is comfortable facilitating ideation and working from concept through execution. You are customer obsessed, innovative, independent, results-oriented and enjoys working in a fast-paced growing organization. An interest in operations, process improvement is helpful. The ability to embrace this ambiguity and work with a highly distributed team of experts is critical. While this is a small team, there is opportunity to own globally impactful work and grow your career in technical, programmatic or people leadership. You will likely to work in Python or R, building forecasting, predictive and optimization models. Your problem solving ability, knowledge of data models and ability to drive results through ambiguity are more important to us. About the team About Us Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Key job responsibilities As a Sr. Applied Scientist, you will - Help shape the scientific direction of the organization by proposing state of the art modeling approaches, driving experimentation, and balancing scientific rigor with execution speed to deliver measurable customer impact. - Think strategically about the future of GenAI and multimodal AI, identifying opportunities to transform music understanding, curation, and engagement. - Stay at the forefront of advancements in GenAI, recommendation systems, and large-scale machine learning, driving adoption of new techniques where they create meaningful customer value. - Collaborate closely with engineers across Music Intelligence, Personalization, Search and other partner teams to support long-term product and CX goals. - Mentor applied scientists and engineers while actively contributing to the broader science and ML community across Amazon Music. - Produce clear and concise technical documentation outlining methodologies, design decisions, trade-offs, experiment results, and customer impact. - Invent and scale innovative AI/ML solutions for complex music intelligence, personalization, metadata quality, and content understanding problems. - Drive the design of scientifically sophisticated ML systems and platforms, contributing core technical innovation and providing organization-wide architectural guidance. - Define the long-term science vision and roadmap for Amazon Music AI initiatives, translating customer needs into actionable plans for science and engineering teams. - Partner closely with engineering and product teams to build and launch scalable AI solutions that improve music discovery, personalization, and customer experience. - Lead rigorous experimentation and data-driven evaluation, including large-scale A/B testing, to measure and optimize customer impact. - Communicate complex scientific concepts clearly to technical and business stakeholders, including senior leadership. - Mentor scientists and engineers, fostering a culture of innovation, technical excellence, and strong customer focus. About the team The Amazon Music – Catalog Team develops sophisticated models for understanding music across multiple dimensions: sonic, thematic, cultural, lyrical, etc. This team aims to unify this deep music knowledge that will power intelligent music experiences across Amazon Music. Ultimately, the goal of our team is to delivery a musically credible experience, which will help grow engagement across all customers, but also delight the fans!