Careers

In this role, you will design and build intelligent multi-agent systems that automate root cause analysis for advertising campaign delivery at scale. You will architect agentic orchestration patterns where specialized sub-agents (campaign diagnostics, deal-level troubleshooting, pacing control) are invoked as composable tools by a reasoning layer that determines which subsystems to query based on the nature of the issue. You will develop hierarchical analysis frameworks that move from daily trend detection to intra-day anomaly isolation, enabling the system to pinpoint when and why delivery degraded rather than relying on static time windows. You will build self-learning feedback loops where the system identifies recurring failure signatures (auction dynamics, pacing anomalies, supply contention), updates its diagnostic knowledge as engineering teams deploy fixes, and retires stale patterns automatically. We are looking for a passionate Applied Scientist with technical expertise in LLM-based agent architectures, retrieval-augmented generation, time-series anomaly detection, and production ML systems. In addition to hands-on experience building agentic AI solutions, an ideal candidate should demonstrate the ability to translate complex distributed system behaviors into structured diagnostic reasoning, show a willingness to push the boundaries of how LLMs interact with real-time operational data, and thrive in an environment where you ship production systems that directly reduce advertiser escalation time from days to minutes. Key job responsibilities * Conduct deep data analysis to derive insights for the business, identify gaps, and uncover new opportunities. * Develop scalable and effective machine learning models and optimization strategies to solve business problems. * Run regular A/B experiments, gather data, and perform statistical analysis to optimize advertiser experiences. * Collaborate closely with software engineers to deliver end-to-end solutions into production. * Enhance the scalability, efficiency, and automation of large-scale data analytics, model training, deployment, and serving. * Research and implement new machine learning models and techniques to improve advertising performance. A day in the life Your primary focus is building a multi-agent diagnostic system that automates root cause analysis for advertising campaign delivery issues. On a typical day, you might review how the system handled recent escalations, identify where it reasoned incorrectly, adjust orchestration logic, and write new evaluation cases. You will design agent architectures that invoke specialized sub-agents as tools, build hierarchical analysis frameworks that move from trend detection to anomaly isolation, and develop self-learning loops that keep the system's diagnostic knowledge current as the underlying platform evolves. You will work closely with SDEs building the diagnostic platform, product managers defining the troubleshooting experience, and the support teams who rely on your system to resolve advertiser delivery issues in minutes instead of days. Beyond the core agent work, you may find yourself diving into causal inference to measure recommendation effectiveness, prototyping proactive anomaly detection, or contributing to evaluation science for systems that reason over complex operational data. About the team The Demand Enablement, Product Analytics and Operations team builds the diagnostic and intelligence layer for Amazon DSP, the demand-side platform powering Amazon's programmatic advertising business. We own the systems that detect, diagnose, and surface delivery issues across campaigns, giving internal teams and advertisers the visibility to act before problems impact spend. Our product portfolio spans automated troubleshooting platforms, advertiser-facing delivery insights, and AI-powered root cause analysis using multi-agent architectures on foundation models. We are a small, high-ownership team that ships production systems end-to-end, from data pipelines processing billions of bid events to LLM-based agents that reason over complex advertising systems. If you want to work at the intersection of applied science, distributed systems observability, and real business impact measured in advertiser dollars recovered, this is the team.

The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. This position will be part of the Conversational Ad Experiences team within the Amazon Advertising organization. Our cross-functional team focuses on designing, developing and launching innovative ad experiences delivered to shoppers in conversational contexts. We utilize leading-edge engineering and science technologies in generative AI to help shoppers discover new products and brands through intuitive, conversational, multi-turn interfaces. We also empower advertisers to reach shoppers, using their own voice to explain and demonstrate how their products meet shoppers' needs. We collaborate with various teams across multiple Amazon organizations to push the boundary of what's possible in these fields. We are seeking a science leader for our team within the Sponsored Products & Brands organization. You'll be working with talented scientists, engineers, and product managers to innovate on behalf of our customers. An ideal candidate is able to navigate through ambiguous requirements, working with various partner teams, and has experience in generative AI, large language models (LLMs), information retrieval, and ads recommendation systems. Using a combination of generative AI and online experimentation, our scientists develop insights and optimizations that enable the monetization of Amazon properties while enhancing the experience of hundreds of millions of Amazon shoppers worldwide. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! Key job responsibilities - Serve as a tech lead for defining the science roadmap for multiple projects in the conversational ad experiences space powered by LLMs. - Build POCs, optimize and deploy models into production, run experiments, perform deep dives on experiment data to gather actionable learnings and communicate them to senior leadership - Work closely with software engineers on detailed requirements, technical designs and implementation of end-to-end solutions in production. - Work closely with product managers to contribute to our mission, and proactively identify opportunities where science can help improve customer experience - Research new machine learning approaches to drive continued scientific innovation - Be a member of the Amazon-wide machine learning community, participating in internal and external meetups, hackathons and conferences - Help attract and recruit technical talent, mentor scientists and engineers in the team

As a Data Scientist on the Shopbop/Zappos Catalog Tech team, you will design and implement scientific approaches to revolutionize how we manage and enhance our product catalog data for our world-class selection of Shoes, Kids, and Active wear. You will work with Zappos' Senior leadership team to solve complex data challenges through advanced analytics and machine learning - creating innovative solutions and influencing product decisions through data-driven insights. You will lead critical initiatives to reduce catalog errors, accelerate product data capture, and develop state-of-the-art image classification systems for fashion features. You will partner daily with engineering teams and business stakeholders to provide expert guidance on model selection and implementation. As a member of the Zappos technical staff, you will leverage machine learning technologies and have access to industry leaders in AI/ML and E-Commerce to help grow your expertise. You will also routinely collaborate with data science teams across our sister companies at Amazon.com and Shopbop.com. You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and advanced ML models). You will think big about how data science can transform our catalog operations and be persistent in delivering robust, scalable solutions. Key job responsibilities Design and implement machine learning approaches to improve catalog data quality. Develop and validate scientific methodologies for automated data capture and classification. Partner with engineering teams to integrate ML models into production systems. Create and present analysis that drives decision-making at the senior leadership level. A day in the life You start the day reviewing model performance metrics, noting some drift in the image classification system that needs investigation. You spend the morning developing a new approach to reduce product attribute errors using recent advances in LLMs. In the afternoon, you meet with engineering teams to advise on model architecture for a new feature, and wrap up by analyzing the results of your latest A/B test on data capture efficiency improvements. About the team Zappos/Shopbop Catalog Tech team owns the software that drives our photostudio, product cataloging, and integration to Amazon's marketplace. We use Amazon's Leadership Principals and Engineering Expertise but have our own fun vibe. We are located in Madison WI, and Las Vegas NV.

We are seeking an Applied Scientist to join the SAF Lab. In this role, you will lead the effort in safe reinforcement learning (RL) including the development of legged locomotion algorithms that internalize safety and are deployable on physical hardware—enabling highly dynamic robots to walk, run, avoid collisions and recover from disturbances with agility and robustness. You will develop RL architectures that interface with physics-based models (for dynamic retargeting and reward shaping), internalize safety constraints in training, sim-to-real transfer and interface with safety filters at run-time. Therefore, your work will sit at the intersection of safety-critical control and learning, and you will collaborate with others in the SAF Lab and Amazon working on perception, planning, whole-body and safety-critical control. This is an opportunity to shape the foundations of safe learning on emerging platforms that will remove bottlenecks to deployment and enable these robots to safely operate around humans. Key job responsibilities • Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots). • Design, train, and deploy reinforcement learning (RL) policies for dynamic legged locomotion including walking, running, stair climbing, and fall recovery on physical robots • Develop sim-to-real transfer pipelines that produce policies robust to the reality gap, including domain randomization, system identification, and adaptive strategies • Integrate control-based methods with RL, as inputs to the RL (dynamic retargeting and control-guided rewards), in training (internalizing safety constraints in training), and as the RL feeds into safety layers and whole-body control • Develop and maintain large-scale training infrastructure for locomotion policy learning, including physics simulation environments, domain randomization and GPU parallelization • Investigate the distillation of locomotion policies, integration with whole-body control, foundation models, VLAs, world models, perception and full-stack autonomy • Evaluate policy performance rigorously through simulation benchmarks, hardware experiments, and failure-mode analysis • Publish research at top-tier robotics and ML venues and contribute to Amazon's scientific reputation in advanced robotics • Collaborate with perception and planning teams to enable terrain-aware and goal-conditioned locomotion behaviors A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Work with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scale.

We are seeking an Applied Science Manager to join the SAF Lab. In this role, you will lead a team of world-class applied scientists, engineers, post-docs and interns developing the next generation of safe autonomy on highly dynamic robotic systems. You will drive technical vision, research strategy, and ensure your team's innovations translate into production systems that operate at Amazon scale. You will interface with top academic researchers at the forefront of safe autonomy, and interdisciplinary teams across Amazon working on autonomous mobile robots, mobile manipulators, and dynamically stable robots. You will bridge academic research with real-world deployable safety layers that enable robots to safely operate around humans. Key job responsibilities • Manage a team of scientists and engineers developing a universal safety layer for robotic systems, with a focus on the next generation of robots • Work with leadership to design and execute multi-year research roadmaps for the development of safe autonomy that spans all types of current and emerging robotic platforms • Lead Scientists, Engineers, post-docs and interns to realize research and development goals and provide evidence of these results in a variety of formats • Drive integration of control barrier functions with planning, perception and learning while maintaining guarantees of safe high-performance robot behavior • Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots). • Publish research findings at top-tier conferences and contribute to the broader robotics community • Build relationships with academic and industry partners to stay at the forefront of safe autonomy A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Work with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scale.

We are seeking a Research Scientist to join the SAF Lab. In this role, you will develop the core Control Barrier Function (CBF) theory and algorithms that form the mathematical foundation of the universal safety layer. Key to this process is a feedback loop between theory and practice: developing theory that is deployed on next generation robots and using experimental evaluation to drive new theory. This will enable you to push the boundaries of CBF theory: layered safety filters and trade-offs between robustness and optimality. A key challenge will be to understand the interplay with CBF theory and learned control policies, constructing safety filters that internalize learned policies and utilizing CBFs in learning to internalize safety. You will work with the inventor of control barrier functions and a team contributing directly to the next generation of CBF theory and its practical deployment across Amazon's diverse robot fleet. Key job responsibilities • Develop and implement novel CBF algorithms that provide formal safety guarantees while minimizing conservatism to maximize the permissible operating envelope highly dynamic robots • Frame safety filtering within complex layered architectures involving learning-based components, including VLAs, RL-based locomotion and whole-body controllers • Design multi-layer CBF based safety filters, including decision making layers, MPC, and real-time nonlinear feedback control elements • Formalize the interplay between models used in the CBF safety filter and the full order dynamics of the robotic systems, establishing formal guarantees even if the full order system dynamics is not known and contains learning-based elements • Understand the role of perception and semantic representations in the synthesis of CBFs, and the interplay between CBFs • Characterize the trade-offs between optimal safety and robustness to sensor noise, perception error, actuator and sensor failure • Address the theory-to-practice gap by developing CBF methods that are robust to model uncertainty, sensor noise, actuation delays, and computational latency • Implement real-time optimization solvers (e.g., QP-based safety filters) that execute within the tight timing budgets of safety-critical control loops • Validate algorithms through rigorous simulation and hardware experiments, characterizing failure modes and quantifying safety margins • Contribute to the theoretical foundations of CBFs through publications at top-tier controls and robotics venues • Collaborate with perception, planning, locomotion, and manipulation teams to ensure CBF formulations accommodate the needs of upstream and downstream systems • Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots) A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Work with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, quadrupeds, and humanoids. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin Amazon's path to millions of robots operating alongside people.

Amazon Braket is investing in fault-tolerant quantum computing capabilities. We are looking for an Applied Scientist to own resource estimation and workload benchmarking for fault-tolerant quantum workloads on AWS. You will answer the fundamental questions: how many physical qubits are needed, what gate depths are achievable, and what error budgets are realistic for a given algorithm on a given device. Your models will inform technical decisions, customer conversations, and our roadmap. This role requires more than resource estimation methodology alone. You need a broad foundation in quantum error correction research to reason about the full picture: how code choices affect resource requirements, how logical circuit structure impacts physical costs, and how benchmarking results feed back into the system. You will be part of a small team of scientists and engineers, and we expect you to codify your solutions in production-quality code and contribute directly to the codebase alongside your teammates. Key job responsibilities - Build and maintain FTQC resource estimation models that determine qubit counts, gate depths, and error budgets for target algorithms - Develop benchmarking frameworks that evaluate compilation quality against realistic hardware constraints - Produce resource estimates that inform technical decisions and feed into customer readiness work led by the Applications & Engagement team - Collaborate with the QEC compilation scientists on how resource estimates feed back into code selection and optimization - Connect benchmarking outputs to published materials in coordination with Braket's science and product teams - Stay current with the rapidly evolving QEC literature and incorporate new results into estimation models

Amazon Braket is investing in fault-tolerant quantum computing capabilities. We are looking for a Senior Applied Scientist with deep expertise in quantum error correction to work on compilation science as part of a team of scientists and engineers building fault-tolerant quantum capabilities. In this role, you will make design choices that directly influence production systems, working alongside the FTQC Science Lead to translate research direction into implementable solutions: which error correction approaches to pursue, how to map logical circuits to physical qubits, how to optimize resource usage, and how to integrate decoders into execution flows. You will work at the boundary of science and engineering, where your research directly informs what gets built. This is not a purely theoretical role. You will implement your ideas, benchmark them against real hardware constraints, and iterate with software engineers who translate your designs into scalable infrastructure. We are particularly interested in candidates who have taken QEC research from theory into implementation, whether in simulation or on physical hardware. Key job responsibilities - Drive scientific design decisions for fault-tolerant quantum workloads: error correction code selection, logical gate synthesis, and qubit mapping strategies - Develop and implement resource estimation algorithms that guide compilation optimization - Collaborate with software engineers to translate QEC research into production software - Benchmark approaches against realistic hardware noise models and device constraints - Work with quantum hardware providers on compilation strategies tailored to specific architectures - Publish research in coordination with the broader Braket science team, representing Amazon Braket at relevant conferences and workshops

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Amazon Music Search Science team is seeking an experienced Applied Scientist who will join a team of experts in the field of machine learning, and work together to break new ground in the world of understanding and classifying different forms of music, and creating interactive experiences to help users find the music they are in the mood for. We work on machine learning problems for music classification, recommender systems, dialogue systems, NLP, and music information retrieval. You'll work in a collaborative environment where you can pursue applied research, with many peta-bytes of data, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the experience of Amazon Music customers on Alexa/Echo, mobile, and web. Key job responsibilities - Use machine learning, deep learning, LLMs and Agentic AI techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of AI models for predictive learning - Work closely with software engineering teams to drive model implementations and new feature creations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Research and implement novel machine learning and statistical approaches About the team Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.

We are seeking a Robotics/AI Motor Control Scientist to develop cutting-edge machine learning algorithms for motor control systems in robots. In this role, you will focus on creating and optimizing intelligent motor control strategies to enable robots to perform complex, whole-body tasks. Your contributions will be essential in advancing robotics by enabling fluid, reliable, and safe interactions between robots and their environments. Key job responsibilities - Develop controllers that leverage reinforcement learning, imitation learning, or other advanced AI techniques to achieve natural, robust, and adaptive motor behaviors - Collaborate with multi-disciplinary teams to integrate motor control systems with robotic hardware, ensuring alignment with real-world constraints such as actuator dynamics and energy efficiency - Use simulation and real-world testing to refine and validate control algorithms - Stay updated on advancements in robotics, AI, and control systems to apply advanced techniques to robotic motion challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.