Careers

We are Amazon's central Responsible AI team. Our mission is to advance the science and practice of Responsible AI (RAI) to enable Amazon's tens of thousands of builders to build and deploy AI solutions to the high standards that our customers and society expect. As a scientist on this team, you will: - understand in depth the technical and scientific issues related to RAI, including controllability, security, privacy, safety, veracity, robustness, fairness, explainability, transparency, and governance - help define the strategies, priorities and metrics for RAI - solve open problems in RAI to unblock traditional, generative and/or agentic AI use cases and solutions, publishing as appropriate - help develop our team - liase with internal and external stakeholders, including the academic community, on issues related to RAI About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? We are looking for a Research Scientist who will be responsible to develop cutting-edge scientific solutions to optimize our fulfillment strategy across multiple regions of the world (EU, JP, IN and more), to maximize our Customer Experience and minimize our cost and carbon footprint. You will partner with the worldwide scientific community to help design the optimal fulfillment strategy for Amazon. You will also collaborate with technical teams to develop optimization tools for network flow planning and execution systems. Finally, you will also work with business and operational stakeholders to influence their strategy and gather inputs to solve problems. To be successful in the role, you will need deep analytical skills and a strong scientific background. The role also requires excellent communication skills, and an ability to influence across business functions at different levels. You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with technical, business and technical teams.

Amazon Ads is re-imagining advertising through generative artificial intelligence (AI) technologies. We combine human creativity with AI to transform every aspect of the advertising life cycle, from ad creation and optimization to performance analysis and customer insights. Our solutions help advertisers grow their brands while enabling millions of customers to discover and purchase products through delightful experiences. We deliver billions of ad impressions and millions of clicks daily, breaking fresh ground in product and technical innovations. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Why you’ll love this role: Amazon is investing heavily in building a world-class advertising business. To meet Advertiser goals, we process over 4 million ad request per second. This team defines and delivers optimization solutions for this enormous volume of traffic filtering unnecessary ad request and processing only whats in-demand and brings value for our Advertisers. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You'll work alongside talented engineers, and product leaders in a culture that encourages bias for action, innovation and experimentation, and you will directly influence business strategy through your scientific expertise. What makes this role unique is the combination of scientific rigor with real-world impact. You will re-imagine advertising through the lens of advanced ML while solving problems that balance the needs of advertisers, customers, and Amazon's business objectives. Your impact and career growth: Amazon Ads is investing heavily in AI and ML capabilities, creating opportunities for scientists to innovate and make their marks. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Learn more about Amazon Ads: https://advertising.amazon.com/ Key job responsibilities As a Senior Applied Scientist in Amazon Ads, you will: - Conduct hands-on data analysis, build large-scale machine-learning models and pipelines - Build ML models, perform proof-of-concept, experiment, optimize, and deploy your models into production, working closely with cross-functional teams including engineers, product managers, and other scientists - Design and run A/B experiments to validate hypotheses, gather insights from large-scale data analysis, and measure business impact. - Research and implement ML approaches, including applications of generative AI and large language models. - Drive end-to-end optimization projects that tackle ambiguous problems at massive scale, often working with petabytes of data. - Provide technical leadership, research new machine learning approaches to drive continued scientific innovation - Build supply optimization models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Develop scalable, efficient processes for model development, validation, and deployment that optimize traffic monetization while maintaining customer experience

Amazon.com is seeking an exceptional Senior Economist to join our Advertising Finance team. As a tech lead of the Adpt Finance Econ and Science team, you will play a pivotal role in answering critical questions that drive the long-term strategy of our advertising business. These questions include: - What are the long-term impacts of our initiatives? - Where will Advertising’s growth come from in the next year? - How big will the Advertising business become over the next three years? - What are the interactions between consumers and the Ads business? At Amazon, we're always finding answers that redefine industries. In this Senior Economist role, you'll have the unique opportunity to collaborate with top-tier talent, influence senior leadership, and make a tangible impact on the future of advertising. If you're passionate about pushing the boundaries of economic research, thrive on challenging modeling puzzles, and crave a dynamic environment where your insights directly shape business strategy, this is the role for you. Key job responsibilities - Lead causal analysis projects as the primary technical expert, guiding the team in applying advanced economic methodologies to solve complex business challenges. - Collaborate closely with economists, data scientists, financial managers, and business leaders to define product requirements, offer scientific support, and effectively communicate feedback throughout project lifecycles. - Utilize programming languages such as Python, R, Scala, etc., to implement sophisticated economics methods tailored to address specific business problems, ensuring robustness and scalability. - Drive continuous improvement by innovating existing methodologies, including developing new data sources, rigorously testing model enhancements, and fine-tuning model parameters to optimize performance and accuracy. - Present data and insights in a clear, actionable format, enabling stakeholders to make informed decisions and address critical business questions with confidence.

Stores Economics and Science (SEAS) is an interdisciplinary team in Amazon's Stores organization with a peak-jumping mission: we apply expertise in science and engineering to move from local to global optima in methods, models, and software. We pursue this mission by leveraging frontier science, collaborating with partner teams, and learning from the tools, experience, and perspective of others. We scale by solving problems, first in the small to prove concepts, and then in the large by building scalable solutions. We also help other teams within Amazon scale by hiring and developing the best and embedding them in other business units. We are looking for a Senior Economist to drive high-impact economic analysis and modeling that shapes how Amazon's Stores business makes decisions. In this role, you will work in a team of economists, scientists, and engineers to identify key business questions, design rigorous analytical frameworks, and deliver actionable insights to senior leadership and partner teams. You will own end-to-end research (from problem formulation and data analysis through modeling and stakeholder communication) in areas such as pricing, demand estimation, substitution measurement, and experiment design. Your responsibilities include developing economic models and empirical analyses that inform strategic decisions, designing and analyzing experiments, and translating complex findings into clear recommendations for technical and non-technical audiences. You will also mentor junior economists and help raise the bar on economic rigor across partner teams. The ideal candidate has a PhD in Economics and deep expertise in causal inference and applied econometrics. Experience with large-scale data, proficiency in statistical programming (Python or similar), and familiarity with machine learning methods are a plus. To be successful in this role, you should be comfortable operating with ambiguity, able to independently scope and prioritize research agendas, skilled at influencing decisions through rigorous analysis, and comfortable with using AI tools.

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? If so, we have an exciting opportunity for you! Translation Services is seeking an Applied Science Manager to own the technical vision and multi-year science roadmap spanning machine translation, multimodal content (image translation, video subtitling), and automated quality evaluation. This leader will manage scientists and MLEs, define research direction for novel problem spaces with limited industry precedent, and bridge science breakthroughs into production-ready systems operating at Amazon scale. As a leader of the Science team of TS, this person will be responsible for leading their team in designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The goal is to build solutions with minimal human touch involved in any language translation and ensure accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. This role requires strong technical skills, a deep understanding of machine learning approaches, and a solid grasp on NLP and LLM techniques to solve complex language translation challenges. You must have a demonstrated ability for optimizing, developing, launching, and maintaining large-scale production systems. As a key member of the team, you will oversee all aspects of the software lifecycle: design, experimentation, implementation, and testing. You should be willing to dive deep when needed, move rapidly with a bias for action, and get things done. You should have an entrepreneurial spirit, know how to deliver, and long for the opportunity to build pioneering solutions to challenging problems. This role will demand resourcefulness and willingness to learn on both the technical and business side. Key job responsibilities In this role, you will work closely with business partners, applied scientists, software development engineers, and product managers to accelerate building solutions to expand translation capabilities. You will have significant influence on our overall strategy by helping define science and engineering strategy, define product features, drive system architecture, and spearhead the best-practices that enable a quality product. You will also influence the development processes, and develop well-rounded skills such as leadership, and effective project management. Building a strong development team and developing career plans for the scientists and engineers reporting to you will be a key responsibility. Throughout, you should possess creativity, curiosity, and excellent judgment to thrive in an environment of ambiguity. A day in the life You will spend your days collaborating with scientists, developers, customers, stakeholders, and converting the business needs into a data-driven solution. You will support a team to design and execute science products. You will dive deep into the data and balance technical execution with longer term strategy. You will grow and develop your team. About the team Translation Services is entering a phase where the problems ahead are fundamentally different from the problems we've solved. Our text translation stack is production-grade and serving 30+ language pairs across Retail. But the next frontier — image translation, video subtitle localization, long form text and automated quality evaluation — represents novel research problems at Amazon scale with limited industry precedent.

We are looking for a talented Applied Scientist to join our team. In this role, you will design, develop, and deploy machine learning and computer vision models that solve real-world problems at scale in the Amazon grocery domain. You will work closely with engineering, product, and business teams to turn complex technical challenges into production-ready solutions, and own the model development lifecycle from experimentation through deployment. You will bring scientific rigor to every stage — from data analysis and model design to evaluation and iteration. This is a high-impact role where your models will directly improve the shopping experience for millions of customers in Amazon grocery stores. Key job responsibilities Design, train, and evaluate computer vision and machine learning models for complex grocery-domain problems including product identification, shelf perception, and in-store scene understanding — iterating rapidly from prototype to production-quality solutions Conduct rigorous exploratory data analysis to characterize domain-specific challenges (image variability, catalog gaps, label noise) and translate findings into actionable modeling decisions Own the model development lifecycle from experimentation through deployment — collaborating with software and ML engineers to ensure models meet latency, throughput, and reliability requirements at production scale Design and execute offline and online evaluation frameworks — defining metrics that capture both model performance and downstream business impact, and diagnosing failure modes to prioritize improvements Build and improve data pipelines and annotation workflows that feed model training, including active learning strategies to maximize label efficiency Communicate technical results, trade-offs, and recommendations clearly to engineering, product, and business stakeholders — connecting model behavior to customer experience outcomes Stay current with state-of-the-art research in computer vision, multimodal learning, and representation learning — evaluating and adapting promising techniques to team-specific problems Contribute to a culture of scientific rigor through reproducible experimentation, thorough documentation, peer code and design reviews, and raising the quality bar for the team A day in the life As an Applied Scientist on the GRAISE team, you'll spend your days analyzing model performance from overnight experiments, collaborating with engineers to deploy computer vision models to production, and prototyping new approaches using multimodal learning with store video and sensor data. You'll present findings to product and business stakeholders, translating technical results into actionable recommendations. Throughout the day, you'll balance rigorous scientific thinking with practical engineering constraints, knowing your work directly improves the shopping experience for millions of customers in Amazon grocery stores. About the team The GRAISE team (Grocery, Retail & In-Store Experience) within World Wide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency

We are looking for a Senior Applied Scientist who will own the science strategy and technical direction for computer vision and machine learning within the Amazon grocery ecosystem. You will identify the highest-impact problems in ambiguous, rapidly evolving domains, frame them rigorously, and drive solutions from research through production at scale. You will lead cross-functional technical decisions with engineering, product, and business partners, shaping not just what we build but also how we invest. This is a role where your scientific judgment, architectural choices, and ability to create clarity from ambiguity will directly define the intelligence layer powering millions of grocery shopping experiences. Key job responsibilities * Own the end-to-end science strategy for computer vision and machine learning solutions in the grocery domain, navigating ambiguity to identify the highest-impact opportunities * Develop novel approaches to complex, unsolved perception and identification challenges where off-the-shelf methods are insufficient; publish findings internally or externally to advance the state of the art * Define the evaluation framework and success criteria for model performance, establishing metrics that connect scientific outcomes to measurable business impact and using these to influence roadmap prioritization * Lead cross-functional technical design with engineering, product, and operations partners, driving architecture decisions for model serving, data pipelines, and system reliability at scale rather than solely handing off models for productionization * Identify and resolve ambiguous, cross-team technical dependencies (e.g., upstream data quality, annotation infrastructure, model interoperability) that block progress across multiple workstreams; propose and drive solutions proactively * Influence technical direction beyond the immediate team mentor scientists, raise the bar in hiring, establish best practices for experimentation and model development, and represent the team's science strategy to senior leadership * Communicate complex technical trade-offs and recommendations to VP-level stakeholders, shaping investment decisions and aligning cross-org partners on science-informed product direction A day in the life As a Senior Applied Scientist on the GRAISE team, you'll own the technical strategy for how computer vision and multimodal learning come together to solve perception problems in grocery stores — many of which no one has cleanly formulated yet. On any given day, you might diagnose a surprising failure mode from overnight experiments and decide whether to pivot your approach entirely, co-architect a serving system with engineers while defining confidence thresholds and graceful degradation paths, present a precision-recall trade-off to senior leaders in terms that shape launch decisions and investment priorities, or unblock a cross-team dependency on annotation infrastructure — all while mentoring junior scientists and carving out time for deep technical work on problems the team hasn't cracked. Your scientific judgment and architectural choices will directly shape the shopping experience for millions of customers across Amazon's grocery stores. About the team The GRAISE team (Grocery, Retail & In-Store Experience) within World Wide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency

We are looking for a talented Applied Scientist to join our team. In this role, you will design, develop, and deploy machine learning and computer vision models that solve real-world problems at scale in the Amazon grocery domain. You will work closely with engineering, product, and business teams to turn complex technical challenges into production-ready solutions, and own the model development lifecycle from experimentation through deployment. You will bring scientific rigor to every stage — from data analysis and model design to evaluation and iteration. This is a high-impact role where your models will directly improve the shopping experience for millions of customers in Amazon grocery stores. Key job responsibilities Design, train, and evaluate computer vision and machine learning models for complex grocery-domain problems including product identification, shelf perception, and in-store scene understanding — iterating rapidly from prototype to production-quality solutions Conduct rigorous exploratory data analysis to characterize domain-specific challenges (image variability, catalog gaps, label noise) and translate findings into actionable modeling decisions Own the model development lifecycle from experimentation through deployment — collaborating with software and ML engineers to ensure models meet latency, throughput, and reliability requirements at production scale Design and execute offline and online evaluation frameworks — defining metrics that capture both model performance and downstream business impact, and diagnosing failure modes to prioritize improvements Build and improve data pipelines and annotation workflows that feed model training, including active learning strategies to maximize label efficiency Communicate technical results, trade-offs, and recommendations clearly to engineering, product, and business stakeholders — connecting model behavior to customer experience outcomes Stay current with state-of-the-art research in computer vision, multimodal learning, and representation learning — evaluating and adapting promising techniques to team-specific problems Contribute to a culture of scientific rigor through reproducible experimentation, thorough documentation, peer code and design reviews, and raising the quality bar for the team A day in the life As an Applied Scientist on the GRAISE team, you'll spend your days analyzing model performance from overnight experiments, collaborating with engineers to deploy computer vision models to production, and prototyping new approaches using multimodal learning with store video and sensor data. You'll present findings to product and business stakeholders, translating technical results into actionable recommendations. Throughout the day, you'll balance rigorous scientific thinking with practical engineering constraints, knowing your work directly improves the shopping experience for millions of customers in Amazon grocery stores. About the team The GRAISE team (Grocery, Retail & In-Store Experience) within World Wide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency

Amazon Prime is building the future of AI-based personalization in driving long-term value out of the Prime subscription. Join our team of Scientists and Engineers developing AI/ML models to predict the Prime customer long-term behavior and optimize the customer experience with the Prime program. This includes identifying who our customers are, modeling customer behavior, and creating personalization systems to optimize the experience. As an AI/ML expert, you will partner directly with product owners to define the vision for this space and drive the roadmap for team execution. This is a complex personalization and optimization challenge. We sit at the intersection of massive-scale subscription and behavioral data, real-time decision systems, hundreds of millions of customers, and intersection with other shopping and benefit data across Amazon. Our vision is to enable a data-driven intelligent foundation that powers the future of Prime through scalable personalization, generation, and decisioning capabilities that serve optimal, cohesive customer experiences across all touchpoints. We build the science and infrastructure that allows Prime to know each member deeply, decide what to show them and when, generate the right content in the right format, and measure whether it worked — all optimized toward long-term member value. As a Principal Applied Scientist, you will be the intellectual engine behind this transformation. You will define the frontier, architect the science strategy for a large, cross-cutting organization, and drive breakthroughs that reshape how Prime thinks about customers and the membership program at the deepest level. You will pioneer next-generation Gen AI / LLM-based foundation models that build rich, evolving models of customer intent. This will include building Gen AI/transformer architectures that abstract noisy behavioral signals into high-quality latent representations of human preference. It will require thinking about real-time, multi-objective, globally scalable ranking systems that address cold start problems at billions of decisions per day. You will do all of this as a force multiplier, building foundational technology that empowers scientists and engineers, and driving teams across Prime and Amazon to deliver the best science outcomes for customers. Come define what the Prime membership program and experience looks like in the age of AI!