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Careers

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds across diverse fields including artificial intelligence, robotics, computer vision, economics, and sustainability. Join us in pioneering solutions to complex challenges that not only delight our customers but also help define the future of technology.
  • The program is designed for academics from universities around the globe who want to work on large-scale technical challenges while continuing to teach and conduct research at their universities.
  • The program offers recent PhD graduates an opportunity to advance research while working alongside experienced scientists with backgrounds in industry and academia.
  • Our internship roles span research areas to provide hands-on experience working alongside world-class scientists and engineers to advance the state of the art in your field.
677 results found
  • (Updated 6 days ago)
    Do you want to lead the Ads industry and redefine how we measure the effectiveness of Amazon Ads business? Are you passionate about causal inference, Deep Learning & AI, raising the science bar, and connecting leading-edge science research to Amazon-scale implementation? If so, come join Amazon Ads to be a science leader within our Advertising Incrementality Measurement science team! Our work builds the foundations for providing customer-facing advertising measurement tools, furthering internal research & development, and building out Amazon's advertising measurement offerings. Incrementality is a lynchpin for the next generation of Amazon Advertising measurement solutions, and this role will play a key role in the release and expansion of these offerings. We are looking for a thought leader that has an aptitude for delivering customer-focused solutions and who enjoys working on the intersection of Big-Data analytics, Machine/Deep Learning, and Causal Inference. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine learning and/or econometric modeling to solve business problems. You should have strong analytical and communication skills, be able to work with product managers to define key business questions and work with the engineering team to bring our solutions into production. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon advertising, and also allow you to become part of our large science community. Key job responsibilities • Apply expertise in ML/DL, AI, and causal modeling to develop new models that describe how advertising impacts customers’ actions • Own the end-to-end development of novel scientific models that address the most pressing needs of our business stakeholders and help guide their future actions • Improve upon and simplify our existing solutions and frameworks • Review and audit modeling processes and results for other scientists, both junior and senior • Work with leadership to align our scientific developments with the business strategy • Identify new opportunities that are suggested by the data insights • Bring a department-wide perspective into decision making • Develop and document scientific research to be shared with the greater science community at Amazon About the team AIM is a cross disciplinary team of engineers, product managers, economists, data scientists, and applied scientists with a charter to build scientifically-rigorous causal inference methodologies at scale. Our job is to help customers cut through the noise of the modern advertising landscape and understand what actions, behaviors, and strategies actually have a real, measurable impact on key outcomes. The data we produce becomes the effective ground truth for advertisers and partners making decisions affecting millions in advertising spend.
  • IN, HR, Gurugram
    Job ID: 10555817
    (Updated 13 days ago)
    Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for International Emerging Stores (IES). Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the International Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions across International Emerging Store (India, MENA, Far-East, LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
  • (Updated 6 days ago)
    About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling and Generative AI solutions to optimize all aspects of Sponsored Products and Brands business About the team The Ad Response Prediction team within Sponsored Products and Brands (SPB) drives personalized shopping experiences for SPB Ads across placements, pages, and devices worldwide. We achieve this through ML and GenAI solutions that include customized shopper response prediction and session-level understanding to optimize every stage of the ad-serving process, from sourcing and bidding to widget discovery and auctions. Our responsibilities include advancing response prediction through model and feature innovations and extending prediction beyond the auction stage to areas such as targeting, sourcing, and bidding.
  • US, CA, Sunnyvale
    Job ID: 10568603
    (Updated 0 days ago)
    Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building robotic systems that combine frontier AI, sophisticated control, and advanced mechanical design to create adaptable automation capable of working safely alongside humans in dynamic environments. This is an opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. We are seeking a Senior Applied Scientist to develop tactile- and force-driven manipulation policies for highly dexterous, multi-fingered robotic hands and grippers. In this role you will research and build policy learning algorithms that enable robotic hands to perform grasping and in-hand manipulation in unstructured, real-world environments, using touch and force feedback as first-class signals rather than afterthoughts. Much of this work is grounded in reinforcement learning. To be successful you need to be highly motivated, dive deep, and deliver to the highest standards. You will demonstrate strong working knowledge of modern policy learning methods, with expertise in taking algorithms from simulation onto real hardware. That means being comfortable working against real physical constraints and treating sim-to-real as a core research problem rather than optimizing for benchmark numbers alone. You will work across tactile signal processing, contact-rich manipulation, sim-to-real transfer, and multi-modal sensor fusion to build robust solutions for autonomous grasping, dexterous re-orientation, and fine motor control. You will bring the desire to learn from new challenges, and the problem-solving and communication skills to work within a highly interactive and experienced team. Key job responsibilities - Design and train manipulation policies that leverage tactile and force feedback for dexterous grasping, in-hand manipulation, and contact-rich tasks, using reinforcement learning, imitation learning, or hybrid approaches. - Drive sim-to-real transfer, closing the gap between simulated and physical performance on real robotic hands. - Shape objectives and control strategies with the hardware in mind, accounting for how motors and actuators actually behave: transmission ratios, torque versus power, backdrivability, and thermal limits. - Build simulation-based and on-robot evaluation frameworks, with benchmarks and metrics that make tactile perception and policy performance systematically comparable across iterations. - Own scientific and technical projects within the tactile sensing and manipulation workstreams, driving from research concept through deployment on physical robotic systems — and, at the senior level, set direction across a workstream. - Collaborate with hardware, mechanical design, firmware, and controls teams — and with partner applied science organizations — to translate research advances into deployable robotic capabilities, and to inform sensor and actuator design decisions with policy-level requirements. - Publish at top-tier venues and build collaborations with the external research community. - Contribute to a strong scientific bar on the team through code and design review, and mentor engineers and interns working on real-world manipulation and sensing problems. A day in the life Your morning might start with a standup alongside hardware and controls engineers reviewing overnight sim-to-real training runs on a multi-finger gripper, debugging why a grasp policy that worked in simulation is slipping on a real sensor array. Mid-morning you join the weekly tactile sensing workstream to align on sensor integration milestones and share early results from a contact-state estimator you have been prototyping. After lunch you spend a focused block iterating on a reinforcement learning reward formulation, testing variations in simulation before queuing runs on the cluster. Later you pair with a mechanical engineer to review sensor placement trade-offs on an upcoming gripper revision, then wrap the day by drafting a short experiment write-up and sketching next steps for a conference submission. No two days look exactly the same: one week you may be collecting teleoperated demonstrations on the physical robot to seed an imitation learning pipeline; the next you could be deep in a codebase refactor to support a new tactile modality. Throughout, you balance hands-on research — writing algorithms, running experiments, analyzing data — with cross-team collaboration and mentoring. The common thread is moving from research insight to working capability on real hardware, with a tight feedback loop between simulation and the physical world. About the team Our is developing next-generation manipulation capabilities for highly dexterous multi-fingered grippers and hands. Our work spans tactile sensor development, manipulation policy learning, and the tight integration of sensing hardware with intelligent control software. We are building systems that can feel, adapt, and manipulate with human-level dexterity. You will join a team working at the frontier of tactile sensing and contact-rich manipulation, helping define how robots perceive and interact with objects through touch. Because we build the hands as well as the policies that drive them, you will have a direct line to the sensor, actuator, and mechanism designs your algorithms depend on — and real influence over how they evolve. This is an opportunity to solve hard problems across perception, learning, and physical interaction alongside a team of scientists and engineers building toward real-world deployment.
  • US, WA, Seattle
    Job ID: 10539382
    (Updated 6 days ago)
    About Sponsored Products and Brands The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The General Shopping Intelligence (GSI) team is a highly motivated, collaborative, and fun-loving group with a strong entrepreneurial spirit and bias for action. We provide advanced real-time machine learning services that connect shoppers with the right ads across all platforms and surfaces worldwide. Through deep understanding of both shoppers and products, we help shoppers discover new products they love, enable advertisers to reach their customers most efficiently, and help Amazon continuously innovate on behalf of all customers. We are seeking a motivated Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, generative AI and high-scale machine learning systems. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an Applied Scientist, you will: * Leverage Generative AI and Large Language Models (LLMs) to mine complex behavioral data, deriving deep, actionable shopper insights that identify customer experience gaps and unlock new business opportunities. * Design and develop scalable machine learning and GenAI models focused on shopper intent and preference modeling, ensuring a rapid path from prototype to production. * Partner closely with engineering teams to architect and deploy end-to-end GenAI solutions into production, integrating advanced insights directly into real-time, customer-facing systems. * Drive the scalability, efficiency, and automation of large-scale model training and real-time inference systems, pioneering the LLM infrastructure required to support next-generation GenAI workloads at Amazon Ads scale. * Design and run rigorous A/B experiments to quantify the business and customer impact of GenAI-driven shopper insights, performing advanced statistical analysis to guide iterative production rollouts. * Conduct applied research in novel generative AI techniques (e.g., fine-tuning, RAG, agentic workflows) to optimize the shopper experience and drive performance across all aspects of the Sponsored Products and Brands business.
  • (Updated 4 days ago)
    As an Applied Scientist in Amazon Fullfilment Technology, you will lead the development of agentic systems to assist with operational decision making and orchestration. You will work building full agentic systems leveraging multi-agent orchestration, tool use, memory, and action execution. You will train LLMs using a combination of rejection sampling approaches, SFT, continual post-training, and Reinforcement Learning (RL). These systems are deployed to Amazon buildings, and you will also work on rigorous offline and online evaluations. Your work will leverage the latest LLMs to develop capabilities for agentic reasoning, coding and analytics. You will also lead research projects to tackle unsolved problems, mentor interns, and author academic papers to summarize your findings for external publication. Key job responsibilities - Generating training and preference data for specific use cases (reasoning trajectories, tool traces) - Reward modeling and policy optimization for LLMs: DPO, IPO, RLHF/RLAIF with PPO/GRPO, rejection sampling. - Supervised fine-tuning on step-by-step trajectories and tool-use traces - Verbal Reinforcement Learning and Continual Learning - RL for LLMs, Offline RL and off-policy evaluation - Agentic memory/state management; episodic and semantic memory; vector search; grounding with RAG. - Evaluation: developing decision quality metrics, scaling LLM-based evaluations. About the team Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Learn more about AFT: https://tinyurl.com/AFTOverview
  • (Updated 16 days ago)
    Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions, improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The AWS Managed Operations Intelligence (MOI) Team is looking for a Data Scientist to lead the research and thought leadership to drive our data and insight strategy for AWS. You will be expected to serve as a Full Stack Data Scientist. You will be responsible for driving data-driven transformation across the organization. In this role, you will be responsible for the end-to-end data science lifecycle, from data exploration, ETL, model development and data visualization. You will leverage a broad set of tools and technologies, including general analytical frameworks (Spark, Airflow, etc.), AI frameworks (Hugging Face, etc.) and various machine learning frameworks, to tackle complex business problems. Your analytics research will provide direction on the technology strategy of the Managed Operations organization. Your Decision Science artifacts will provide insights that inform AWS' Operations and Site Reliability Engineering teams. You will work on ambiguous and complex business and research science problems at scale, and you are comfortable working with cross-functional teams and systems. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Key job responsibilities - Work with large and complex data sets to solve a wide array of challenging problems using different analytical approaches - Develop ML/AI models. Partner with software teams to productionalize these models. - Data Pipeline and Infrastructure: design and implementation of data pipelines - Metric Development and Monitoring: Define and develop advanced, customized metrics and key performance indicators (KPIs) that capture the nuances of the organization's strategic objectives and operational complexities. Continuously monitor and evaluate the performance of metrics A day in the life Why AWS? Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events create stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team The Managed Operations Intelligence (MOI) Team helps AWS operate its services across the world. We help monitor AWS operations by providing insights and recommendations on AWS operations.
  • (Updated 6 days ago)
    Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! This position involves research into and development of advanced DL models for video assets in order to improve their visual quality to be appealing to our customers (e.g. restoration from various defects, improving resolution, restoring truer colors, SDR->HDR up-conversion, better dithering/noising techniques to withstand compression artifacts, etc.). You will also develop next-generation methods for content-adaptive video encoding. You will work closely with subject matter experts (Research Scientists) with depth in the video encoding/quality/processing areas to maximize the video quality that Prime Video customers experience under a given network condition. Your work would directly influence the customer experience making Prime Video the destination for consuming content at the highest quality. Key job responsibilities The work would involve working with creation of ground-truth datasets, creating new video diffusion model architectures and training methodologies that ensure the best temporal consistency, preservation of creative intent, and perceptual quality. You will also work on optimization and deployment of such models in production workflow and will define/measure suitable at-scale success criteria. Aspects of work can involve scene understanding at a semantic level using latest techniques. You would develop innovative solutions that achieve the best balance between speed vs performance, file invention disclosures, and publish these novel approaches in tier-1 conferences. You would collaborate with research scientists with domain depth in video encoding/compression. You would conduct subjective ratings tests to generate ground truth data for your models, when required. You would also contribute to development of new video quality models that correlate highly with subjective ratings and help quantify the improvements brought about by your work. You would define and refine team processes around ML/DL model development, deployment, and guardrail definition. A day in the life You will work with Video Research Scientists who will bring domain expertise to jointly define the specific problem and technical approach. You may collaborate with academia through sponsored research programs on complex problems of long-term importance in your area of work. You will interface with ML engineers to convert your output into production workflows. You will help develop new AI workflows that are more efficient from a compute perspective. You will work with product managers to develop product roadmap that align with business goals. You will help hire new talent and will help develop talent through knowledge sharing and mentorship.
  • US, NY, New York
    Job ID: 10567070
    (Updated 3 days ago)
    The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining advertising through generative AI technologies, changing how customers discover products and engage with brands across Amazon.com and beyond. We combine human creativity with artificial intelligence to improve every stage of the advertising lifecycle, from ad creation and optimization to performance analysis and customer insights. We are dedicated to developing responsible AI technologies that balance advertiser needs and improve the shopping experience. In this role, you will develop rigorous methods to understand how traffic sources, customer journeys, and onsite experiences influence purchasing and revenue. You will use experimentation, causal inference, statistical analysis, and machine learning to distinguish correlation from true business impact and identify the drivers of performance changes. You will work with product, engineering, and business partners to translate complex findings into clear recommendations, design measurable interventions, and build tools that support faster diagnosis and better investment decisions. If you are energized by solving complex challenges at the intersection of AI and measurement science, we would love to talk to you. Key job responsibilities - Develop methods to understand how traffic sources, customer journeys, and onsite experiences drive purchasing and revenue, using experimentation, causal inference, and machine learning to separate correlation from true business impact. - Drive or heavily influence the design of scientifically complex software solutions or systems, taking ownership of components and providing system-wide design guidance for both new and evolving systems. - Define a long-term science vision and roadmap, combining science leadership, technical depth, and business understanding. - Translate complex findings into clear recommendations for product, engineering, and business partners, and build tools that support faster diagnosis and better investment decisions. - Mentor junior scientists, raise the scientific bar across the team, and identify opportunities where generative AI can accelerate learning and efficiency. A day in the life You might start your morning reviewing anomaly detection outputs to understand a recent shift in traffic patterns, then move into a working session with engineers to refine how an attribution model is served in production. After lunch, you could lead a design review for a new quasi-experimental framework with product and finance partners. Later, you might pair with a junior scientist on their causal inference approach, helping them sharpen their methodology before presenting results to leadership. About the team The Sponsored Products and Brands team builds solutions that extend advertising campaigns beyond the Amazon store, reaching shoppers across third-party websites and apps where they search and shop. We pair large-scale, low-latency systems with advanced machine learning to deliver high-quality sponsored experiences to advertisers and shoppers alike. Within this team, the measurement program is a growing area of investment focused on understanding how shoppers arrive at Amazon and how that traffic translates into advertiser and business results. This is a high-visibility role where your work will directly inform investment decisions and product strategy. We are a distributed team of scientists, engineers, and product managers who partner closely with other cross-functional teams across the organization. If you want to shape how Amazon measures and improves the customer journey, this is the team to join.
  • US, WA, Seattle
    Job ID: 10541930
    (Updated 5 days ago)
    AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Within AAIS Amazon WorkSpaces is our cloud based virtual desktop service that delivers secure managed computing to over one million daily users across the globe enabling organizations to provision manage and scale desktops with the reliability and performance their workforce depends on. We are looking for an Applied Scientist to be part of the tiger team building the capacity modelling for Amazon WorkSpaces owning and advancing the science behind it. You will design build and continuously improve the forecasting and optimization models that ensure the right compute storage and networking resources are available at the right time in the right regions at the lowest possible cost without ever compromising the end user experience. This is a high impact individual contributor role for someone who thrives at the intersection of applied research and production systems. You will define the scientific roadmap for capacity intelligence turning reactive provisioning into a predictive self optimizing engine that anticipates demand before customers feel any constraint. Key job responsibilities • Define and drive the scientific strategy for capacity modelling establishing the research agenda that transforms how WorkSpaces forecasts demand plans supply and allocates resources across a globally distributed infrastructure. • Build advanced demand forecasting models that predict workspace usage across multiple time horizons from intraday spikes to long range growth trajectories incorporating signals such as customer onboarding patterns seasonal trends regional expansion and macroeconomic indicators. • Design supply optimization frameworks that determine optimal resource placement instance mix and pre warming strategies balancing availability performance and cost by reasoning over hardware constraints pricing dynamics and service level objectives. • Develop causal and probabilistic models that move beyond trend extrapolation to true understanding of demand drivers enabling the organization to distinguish organic growth from one time events anticipate shifts in usage patterns and quantify uncertainty in planning decisions. • Architect simulation and scenario planning systems that allow business and engineering leaders to run what if analyses stress test capacity plans against disruption scenarios and evaluate trade offs between investment timing risk tolerance and customer experience. • Pioneer the integration of machine learning with operations research combining deep learning based forecasting with mathematical optimization to jointly solve the demand prediction and resource allocation problem in a way that neither discipline can achieve alone. • Establish evaluation frameworks and monitoring systems that measure forecast accuracy capacity utilization and cost efficiency in production creating tight feedback loops that drive continuous model improvement and build organizational trust in science driven planning. • Influence the broader organization's capacity strategy by translating model outputs into actionable recommendations for leadership identifying opportunities to extend capacity intelligence patterns to adjacent services and mentoring scientists and engineers across the team. About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Science at Amazon around the world

Amazon scientists are working on large-scale technical challenges in a variety of research areas across the globe. Use the pins below to learn more about the customer-obsessed science being conducted at some of our research locations.
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Academia

Amazon collaborates with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly across all sectors of society.