Careers

Do you want to shape the future of how Alexa+ enabled devices connect with Alexa Cloud? Do you want to be part of a team that builds solutions used by millions of customers? If you said yes to any or all of those, come join the Alexa Connected Devices! We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs and Recommender Systems, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Prompt Engineering and Optimization, Supervised Fine-Tuning, Learning from Human Feedback, Evaluation, Self-Learning, etc. Your work will directly impact our customers in the form of novel products and services.

Amazon Alexa for Shopping (Rufus) Experience Science team is seeking a highly motivated Scientist who is passionate about building next-generation agentic shopping experiences. In this role, you will be developing Agentic Language Models to unlock new shopping experiences. Prior experiences with LLM Post-training techniques, Reinforcement Learning Training and business specific RL gym creation is preferred. You will collaborate closely with a multidisciplinary team of scientists, engineers, product managers, and designers to deliver these experiences across multiple Rufus customer-facing features. You will thrive in this role if you enjoy bringing latest LLM post-training research into everyday life—both for customers and for yourself. There’s nothing quite like realizing that a model you deployed yesterday is already improving your own shopping experience today. You will work side by side with scientists and engineers in a fast-paced environment, driving rapid model development and experimentation. You’ll also have access to Amazon’s rich datasets, AWS’s massive computational resources, and a network of world-class science and engineering leaders across the company.

Are you passionate about solving unique customer-facing problems in the Amazon scale? Are you excited about utilizing statistical analysis, machine learning, data mining and leverage tons of Amazon data to learn and infer customer shopping patterns? Do you enjoy working with a diversity of engineers, machine learning scientists, product managers and user-experience designers? If so, you have found the right match! Fashion is extremely fast-moving, visual, subjective, and it presents numerous unique problem domains such as product recommendations, product discovery and evaluation. The vision for Amazon Fashion is to make Amazon the number one online shopping destination for Fashion customers by providing large selections, inspiring and accurate recommendations and customer experience. The NAS Shop and Keep (SHAKE) organization empowers customers to make confident, lasting purchase decisions by minimizing purchase anxiety and reducing returns. The NAS SHAKE science team advances this mission by innovating and developing scalable ML solutions tailored to these unique challenges. The team is hiring a Data Scientist who has a solid background in Statistical Analysis, Machine Learning, GenAI applications and Data Mining and a proven record of effectively analyzing large complex heterogeneous datasets, and is motivated to grow professionally as a Data Scientist. Key job responsibilities - You will work on our Science team and partner closely with applied scientists, data engineers as well as product managers, UX designers, and business partners to answer complex problems via data analysis. Outputs from your analysis will directly help improve the performance of the ML based recommendation systems thereby enhancing the customer experience as well as inform the roadmap for science and the product. - You can effectively analyze complex and disparate datasets collected from diverse sources to derive key insights, build segmentation models and improve customer experience by reducing retail returns. - You have excellent communication skills to be able to work with cross-functional team members to understand key questions and earn the trust of senior leaders. - You are able to multi-task between different tasks such as gap analysis of algorithm results, integrating multiple disparate datasets, doing business intelligence, analyzing engagement metrics or presenting to stakeholders. - You thrive in an agile and fast-paced environment on highly visible projects and initiatives.

As an Applied Scientist on the Science SW team, you will be a versatile generalist who collaborates closely with other scientists and engineers teams to bring research to production across a broad portfolio of problems: from computer-vision perception platforms to building-wide optimization and orchestration. This role combines the scientific application of ML and applied mathematics with a strong product focus. It will be your job to frame ambiguous business problems as tractable scientific problems, and to implement novel ML systems, first-principles models, embedded systems prototypes, and performance optimizations in both prototype and production environments. Key job responsibilities • Own the research and development of scientific and ML solutions across a broad range of problems spanning classical machine learning, statistical modeling, computer vision, optimization, and physics-informed / first-principles modeling in a production environment. • Rapidly ramp on unfamiliar problem domains, frame ambiguous or open-ended business problems as tractable scientific problems, and prototype solutions end to end. • Prototype and evaluate sensing hardware and lightweight, edge-deployable models that run on commodity compute under real-world constraints. • Collaborate across multiple science and engineering teams to integrate your solutions into our deployment architecture. About the team Amazon is building next generation software, hardware, and processes that will run our global network of fulfillment centers that move millions of units of inventory, and ensure customers get what they want when promised. The Science Software team in the One MHS organization unlocks Material Handling Equipment (MHE) innovation through a multiplicity of disciplines within Artificial Intelligence (AI) and applied science, including Computer Vision (CV), Physics-Informed Neural Networks (PINNs), Optimization, Reinforcement Learning, classical Machine Learning, statistical modeling, and sensing-hardware prototyping. Rooted in first principles aligned experimentation, the team is dedicated to building self-optimizing fulfillment centers, developing the models that drive real-time, building-wide orchestration of MHE. We conduct experiments, develop models, and apply machine learning (ML) at scale to optimize throughput, flow, merge, and congestion control, and to improve operational performance across the fulfillment network.

Are you passionate about solving unique customer-facing problems in the Amazon scale? Are you excited about utilizing statistical analysis, machine learning, data mining and leverage tons of Amazon data to learn and infer customer shopping patterns? Do you enjoy working with a diversity of engineers, machine learning scientists, product managers and user-experience designers? If so, you have found the right match! Fashion is extremely fast-moving, visual, subjective, and it presents numerous unique problem domains such as product recommendations, product discovery and evaluation. The vision for Amazon Fashion is to make Amazon the number one online shopping destination for Fashion customers by providing large selections, inspiring and accurate recommendations and customer experience. The NAS Shop and Keep (SHAKE) organization empowers customers to make confident, lasting purchase decisions by minimizing purchase anxiety and reducing returns. The NAS SHAKE science team advances this mission by innovating and developing scalable ML solutions tailored to these unique challenges. The team is hiring a Data Scientist who has a solid background in Statistical Analysis, Machine Learning, GenAI applications and Data Mining and a proven record of effectively analyzing large complex heterogeneous datasets, and is motivated to grow professionally as a Data Scientist. Key job responsibilities - You will work on our Science team and partner closely with applied scientists, data engineers as well as product managers, UX designers, and business partners to answer complex problems via data analysis. Outputs from your analysis will directly help improve the performance of the ML based recommendation systems thereby enhancing the customer experience as well as inform the roadmap for science and the product. - You can effectively analyze complex and disparate datasets collected from diverse sources to derive key insights, build segmentation models and improve customer experience by reducing retail returns. - You have excellent communication skills to be able to work with cross-functional team members to understand key questions and earn the trust of senior leaders. - You are able to multi-task between different tasks such as gap analysis of algorithm results, integrating multiple disparate datasets, doing business intelligence, analyzing engagement metrics or presenting to stakeholders. - You thrive in an agile and fast-paced environment on highly visible projects and initiatives.

We are seeking a Data Scientist to join our analytics team. This person will own the design and implementation of scalable and reliable approaches to support or automate decision making throughout the business. You will do this by analyzing data with a variety of statistical techniques and then building, validating, and implementing models based your analysis. You will not be able to do this alone but by building partnerships across data, engineering, and business teams. Key job responsibilities Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult customer or business problems and cases in which the solution approach is unclear. Proactively seek to identify business opportunities and insights and provide solutions to automate and optimize key internal and external products based on a broad and deep knowledge of Amazon data, industry best-practices, and work done by other teams. Dive deep into the data and other models across the business to identify defects or inefficiencies which materially impact the customer or business, but can be mitigated through corrective actions for the AB Ops use case Acquire this data by accessing data sources and building the necessary SQL/ETL queries or scripts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models and automated tools using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate these models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement these models in a manner which complies with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. Enable product engineering teams to consume your models through services which can directly power customer-facing experiences. Inspect the key business metrics/KPIs (even if you did not create them) when your analytics work points to potential gaps or opportunities; providing clear, compelling analyses by leveraging your knowledge across the AWS suite of products to support the broader business. About the team Amazon Business (AB) launched in the United States in April 2015 with the vision of delivering a comprehensive procurement solution for business customers of all sizes. In the US, AB now serves Fortune 500 companies, hospital systems, local governments, and education organizations. To support AB's mission, the AB Operations team owns end to end customer experience for AB customers right from checkout to final mile delivery and sits under the broader Global Transportation Services (GTS). We are the Single Threaded WW Ops team driving B2B operations, developing products and programs unique to business customers, and enhancing the core Amazon delivery capabilities for commercial addresses. While Amazon has built its core operations over the last two decades mostly catered towards the end-consumer, we recognize that the business customers have unique needs and require a different set of features and services from their e-Commerce provider.

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs), ASR, TTS, and Speech to Speech models, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with Large Language Models (LLMs), ASR, TTS, and Speech to Speech model. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Drive research in ASR, TTS, and Speech-to-Speech (S2S) model training and fine-tuning * Advance multilingual speech recognition and synthesis using LLM-based architectures * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Collaborate with partner teams on evaluation frameworks and post-training methodologies. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs), ASR, TTS, and Speech to Speech models, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with Large Language Models (LLMs), ASR, TTS, and Speech to Speech model. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Drive research in ASR, TTS, and Speech-to-Speech (S2S) model training and fine-tuning * Advance multilingual speech recognition and synthesis using LLM-based architectures * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Collaborate with partner teams on evaluation frameworks and post-training methodologies. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs), ASR, TTS, and Speech to Speech models, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with Large Language Models (LLMs), ASR, TTS, and Speech to Speech model. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Drive research in ASR, TTS, and Speech-to-Speech (S2S) model training and fine-tuning * Advance multilingual speech recognition and synthesis using LLM-based architectures * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Collaborate with partner teams on evaluation frameworks and post-training methodologies. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

The Alexa Edge AI team is seeking a talented and motivated Applied Scientist to join our newly established team in Bangalore. In this role, you will design, develop, and deploy state-of-the-art machine learning models spanning computer vision (CV), audio (including speech) processing, and multimodal semantic understanding for both edge and cloud deployment. You will work at the intersection of multiple modalities to build systems that can perceive, interpret, and reason about the world — pushing the boundaries of what's possible in unified multimodal intelligence. This is a unique opportunity to be a founding member of a brand-new site, shaping the team culture, technical direction, and research agenda from the ground up. Key job responsibilities Model Development: Design and build deep learning models for computer vision, audio understanding, and multimodal semantic fusion — including architectures that enable joint reasoning across visual, auditory, and textual modalities. End-to-End Ownership: Own the full ML lifecycle — from problem formulation, data strategy, and annotation design through experimentation, evaluation frameworks, model optimization, and deployment at scale. Research & Innovation: Stay at the frontier of CV, audio ML, and multimodal learning; identify and apply SOTA techniques and contribute to the scientific community through papers at top-tier venues (CVPR, NeurIPS, ICASSP, ICCV, ACL). Mentorship & Culture Building: As a founding member of the Bangalore site, help hire, onboard, and establish the technical practices that define the team's culture. A day in the life An Applied Scientist with the Alexa Edge AI team will support science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into production. About the team The Alexa Edge AI team has a mission to deliver best in class, resource efficient multimodal AI models in support of various perception (vision, audio and speech) and semantic understanding based applications for devices like Echo Show series within Amazon.