Careers

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement whole body control methods for balance, locomotion, and dexterous manipulation - Utilize state-of-the-art in methods in learned and model-based control - Create robust and safe behaviors for different terrains and tasks - Implement real-time controllers with stability guarantees - Collaborate effectively with multi-disciplinary teams to co-design hardware and algorithms for loco-manipulation - Mentor junior engineer and scientists

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. The Amazon Music Search Science team is seeking an innovative and driven Applied Scientist to join our engineering and science hub in Bangalore. You will work alongside a world-class team of machine learning experts to break new ground in understanding user intent, classifying complex audio and musical forms, and creating next-generation interactive search experiences that help users find the exact music, podcasts, and audio content they are in the mood for. In this role, you will own the design, development, and deployment of end-to-end machine learning systems. You will balance execution on core search and discovery priorities—such as improving retrieval accuracy, latency, and relevance for millions of daily queries—while laying the foundational modeling capabilities for broader semantic understanding and advanced conversational search experiences across mobile, web, and voice-forward devices (like Alexa and Echo). Key job responsibilities - Core Search & Execution: Collaborate with scientists, software engineers, and product managers to define, frame, and solve complex business and ranking problems as machine learning, information retrieval, or optimization tasks. - Advanced AI & Modeling: Design, build, train, and evaluate production-grade ML models using classical machine learning, deep learning, Large Language Models (LLMs), and Agentic AI techniques to scale music discovery and intent resolution. - End-to-End Production Ownership: Take algorithms from research ideation to production deployment. Build scalable data pipelines, efficient model-serving systems, and robust offline/online evaluation frameworks. - Experimentation & Iteration: Design and analyze large-scale A/B experiments across millions of customers to measure impact on search relevance, engagement, and customer satisfaction, refining models for continuous improvement. - Forward-Looking Innovation: Research and implement novel statistical and machine learning approaches, exploring multi-modal understanding, rich content semantics, and advanced retrieval mechanisms that extend beyond traditional search boundaries. - Technical Communication: Communicate findings, architectural decisions, and technical roadmaps clearly to both technical peers and executive stakeholders, authoring robust design documents and contributing to team standards. Basic Qualifications - PhD, or Master’s degree and 4+ years of relevant experience in Computer Science, Computer Engineering, Machine Learning, Statistics, or a related quantitative field. - 3+ years of hands-on experience building machine learning models or algorithms for business applications and deploying them into production. - Strong programming skills in Python, Java, C++, or related languages, with a solid foundation in data structures, algorithms, and object-oriented design. - Experience in one or more of the following areas: Information Retrieval, Natural Language Processing (NLP), Recommender Systems, Deep Learning, or Numerical Optimization. - Demonstrated ability to work effectively with cross-functional teams in a fast-paced environment. Preferred Qualifications - Experience with large-scale distributed computing frameworks and big data systems (e.g., Spark, Hadoop, AWS infrastructure). - Experience building search ranking, query understanding, or semantic retrieval systems for high-scale consumer applications. - Familiarity with modern foundation models, LLMs, fine-tuning techniques, and efficient inference optimization for production services. - Track record of peer-reviewed publications or patents at top-tier machine learning/AI conferences (e.g., NeurIPS, KDD, ACL, SIGIR, ICML). - Experience in designing, executing, and evaluating rigorous online A/B experiments.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. The Amazon Music Search Science team is looking for an execution-focused Senior Applied Scientist to spearhead core scientific initiatives within our Bangalore hub. In this leadership-by-example role, you will define and execute the applied science roadmap for search and content discovery systems, directly impacting millions of customers worldwide. You will operate at the exciting intersection of large-scale search infrastructure, applied machine learning, and foundation models. You will drive immediate, high-impact business deliverables in music search relevance, personalization, and retrieval performance, while simultaneously architecting the long-term technological vision that expands our search ecosystem toward deeper semantic intelligence, agentic workflows, and cross-domain audio understanding. Key job responsibilities - Strategic Roadmap & Architecture: Define and execute the technical and scientific roadmap for music search systems, making critical architectural decisions that balance short-term feature delivery with long-term scalability, maintainability, and extensibility. - Pioneering Applied Science: Lead the design and implementation of state-of-the-art machine learning solutions leveraging deep learning, LLMs, and agentic workflows to solve complex search, ranking, and intent-matching challenges. - Cross-Functional Leadership: Partner closely with product management, engineering leaders, and peer teams to harmonize technical direction and deliver synchronized customer experiences. - Technical Excellence & Mentorship: Drive engineering and scientific excellence across the team by conducting rigorous design reviews, establishing modeling best practices, setting high bars for artifact delivery, and mentoring junior/mid-level scientists. - Experimentation & Scaling: Establish robust scientific processes for large-scale data analysis, offline model validation, and online A/B experimentation, ensuring high statistical rigor and measurable business impact across millions of active listeners. - Stakeholder Influence & Writing: Author strategic whitepapers, and executive-level documentation. Communicate complex technical options and trade-offs to senior leadership to drive informed decision-making. Basic Qualifications - PhD, or Master’s degree and 6+ years of applied research and industrial machine learning experience in Computer Science, Machine Learning, or a related field. - 3+ years of specialized experience designing, building, and scaling machine learning models for core production business applications (e.g., Search, Recommendation Systems, or Large-Scale Information Retrieval). - Expert programming proficiency in Python, Java, C++, or related languages, combined with deep familiarity with neural network architectures and deep learning frameworks. - Proven track record of owning end-to-end technical deliverables from problem formulation and model architecture to production deployment and performance tuning. - Demonstrated leadership in mentoring technical talent and driving engineering/scientific best practices. Preferred Qualifications - Deep expertise in search retrieval, query understanding, ranking algorithms, and large-scale vector search/embedding systems. - Experience building applied science solutions on top of foundation models, large language models (LLMs), or multi-modal architectures. - Experience with large-scale distributed training and inference optimization on cloud infrastructure (AWS). - A strong publication record or patent portfolio in top-tier peer-reviewed venues (e.g., NeurIPS, SIGIR, KDD, ACL, ICML). - Experience designing and interpreting complex online experimentation frameworks for consumer-facing recommendation or search products.

Amazon's Customer Experience and Business Trends (CXBT) organization is hiring a Senior Data Scientist for its Benchmarking, Economics, Analytics and Measurement (BEAM) team. BEAM's mission is to improve customer experience across every Amazon business by turning fragmented internal and external data into decision-grade intelligence for senior leaders. This role anchors our Topline View of Retail initiative: an always-on competitive intelligence capability that fuses third-party transaction panels with Amazon's internal signals to answer how Amazon is winning or losing share of wallet, across segments, categories, and time. You will not just analyze metrics — you will decide which metrics should exist, then build the statistical and machine learning models that generate, forecast, and explain them. Given a new business question and a pile of raw panel and internal data, you are the person who defines what "competitiveness" means, translates it into a defensible, reproducible metric and model, and defends the methodology to skeptical senior stakeholders. We are looking for someone with exceptional business judgment and metric intuition, paired with deep hands-on modeling skills: a strong point of view on what to measure, and the technical ability to build the models that measure it at scale. You should be equally comfortable pressure-testing a model's assumptions and explaining its "so what" to a VP in two sentences. Key job responsibilities - Own the definition, methodology, and evolution of BEAM's competitiveness metrics (e.g., share-of-wallet, segment-level penetration, price/selection/fulfillment competitiveness), including the trade-offs behind each definition. - Design, build, and validate statistical and machine learning models — forecasting, causal inference, segmentation, and anomaly detection — that power those metrics and surface competitive shifts. - Pull together disparate third-party transaction-panel data and internal Amazon signals into coherent, reproducible modeling pipelines that leadership can trust for recurring reporting. - Translate ambiguous business questions ("are we losing ground in grocery?") into the right metric, the right model, the right cut of data, and a clear, defensible answer. - Productionize models and analyses so they run reliably as recurring mechanisms, partnering with data engineers to scale and automate. - Produce monthly flash reports and deep-dive narratives that turn models and metrics into decisions for CXBT and business-line leadership. - Set the standard for analytical and modeling rigor on the team — methodology reviews, documentation, and guardrails against misleading cuts. - Mentor and technically uplift other scientists and BIEs on the team — reviewing modeling approaches and raising the bar on rigor (e.g., partnering with our Data Scientist on the MatchIQ model to strengthen methodology and validation). About the team CXBT is a group of diverse functions dedicated to understanding, improving, and influencing customer experience globally, across all of Amazon. We are builders who develop products, services, and data-driven approaches that shape offerings for nearly every Amazon business and customer type — consumers, developers, sellers, brands, employees, investors, streamers, and gamers. We work backwards from customer needs, combine technical and non-technical methods, and track industry and business trends. Our roles span Product Managers, Data Scientists, Economists, Business Intelligence Engineers, Data Engine, Applied Scentist, and Product Manager.

Lead a team of scientists who measure what matters—the real-world impact of Amazon’s marketing at billion-dollar scale. Amazon Advertising is one of Amazon’s fastest growing lines of business and our team occupies a unique position focused on maximizing the success of Amazon’s own marketing programs using our ad tech. Amazon marketing is Customer Zero for our ad tech, and our measurement science team is focused on quantifying the impact of the marketing that drives customers to discover and engage with Amazon’s products and services. We turn petabytes of retail, streaming, and customer signals into causal insights that make Amazon’s marketing spend smarter and more effective. As Customer Zero, we also extend the impact of methodologies, measurement systems, and insights we generate for Amazon’s marketing to directly inform the products and services we offer to external advertisers, shaping the tools that power the broader Amazon Ads ecosystem. This is a growth role for a successful candidate that is energized by building high-performing teams, tackling causal inference challenges that don’t have textbook answers, and shipping science that improves both Amazon’s own marketing and the advertising products used by the world’s largest brands. Dozens of Amazon businesses use Amazon’s ad tech for their marketing objectives, driving more than $1B of marketing investments through Ads services and tools. As part of our team, this role will lead a cross-functional science team to measure the impact of Amazon’s marketing and identify opportunities for optimization at scale. You will set the strategic direction for your team, drive initiatives to make smarter marketing decisions, and improve the relevance of advertising to our customers. We move away from industry standard measurement systems and build sophisticated and insightful decision engines. We enable massive advertising programs, generating billions of impressions decorated with rich representations of customer state. The major challenges we are solving include integrating petabyte-scale distributed retail systems into a singular service to synthesize e-commerce data into measurement and optimization models. The successful candidate will have a strong technical background in ML and causal inference, experience with large scale data ML models, high judgment to drive business impact, an appreciation for white-space, and success building and developing high-performing teams. Key job responsibilities • Lead, hire, mentor, and develop a team of scientists and engineers, fostering a culture of innovation, scientific rigor, and operational excellence. • Set the technical vision and roadmap for the team’s measurement and modeling initiatives, aligning with business priorities. • Partner with senior leadership to define measurement strategies and translate business needs into science roadmaps and deliverables. • Guide the team in applying ML, statistics, and econometrics to develop, analyze, and productionize prototype models. • Drive the design and analysis of large-scale online experiments to validate models and measure impact. • Foster collaboration across science teams through peer-review processes, publishing research internally and at industry conferences. • Establish scalable, efficient, and automated processes for large-scale model development, validation, and implementation.

AWS Infrastructure Services Science (AISS) researches and builds machine learning models that influence the power utilization at our data centers to ensure the health of our thermal and electrical infrastructure at high infrastructure utilization. As an Applied Scientist, you will work on our Science team and partner closely with other scientists, data engineers and Software teams to accurately model and optimize our power infrastructure. Outputs from your models will directly influence our data center topology and will drive exceptional cost savings. You will be responsible for researching and deploying machine learning models that optimize our power and thermal infrastructure, working across AWS to solve data mapping and quality issues and contribute to our Science team vision. You are skeptical. When someone gives you a data source, you pepper them with questions about sampling biases, accuracy, and coverage. When you’re told a model can make assumptions, you proactively try to break those assumptions. You have passion for excellence. The wrong choice of data could cost the business dearly. You maintain rigorous standards and take ownership of the outcome of your data pipelines and code. You raise the bar on the software code standards to delivery faster and efficient solutions. You do whatever it takes to add value. You don’t care whether you’re building complex ML models, writing blazing fast code, integrating multiple disparate data-sets, or creating baseline models - you care passionately about stakeholders and know that as a curator of data insight you can unlock massive cost savings and preserve customer availability. You have a limitless curiosity. You constantly ask questions about the technologies and approaches we are taking and are constantly learning about industry best practices you can bring to our team. You have excellent business and communication skills to be able to work with product owners to understand key business questions and earn the trust of senior leaders. You will need to learn Data Center architecture and components of electrical engineering to build your models. You are comfortable juggling competing priorities and handling ambiguity. You thrive in an agile and fast-paced environment on highly visible projects and initiatives. The tradeoffs of cost savings and customer availability are constantly up for debate among senior leadership - you will help drive this conversation. This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon’s strategic needs. Key job responsibilities - Leverage deep expertise in one or more scientific disciplines to invent solutions to ambiguous ads measurement problems - Disambiguate problems to propose clear evaluation frameworks and success criteria - Work autonomously and write high quality technical documents - Implement a significant portion of critical-path code, and partner with engineers to directly carry solutions into production - Work closely with other scientists to deliver impactful customer solutions - Share and publish works with the broader scientific community through meetings and conferences - Communicate clearly to scientific audiences

Amazon's Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to help shape the science of evaluating agent-driven builder experiences on AWS. As builders increasingly delegate goals to autonomous coding agents, the agent's experience becomes the builder's experience — and measuring it rigorously is an open research problem. At Amazon Benchmarking, we are developing new scientific methodologies to evaluate how autonomous agents perceive, reason about, and build on AWS. This role sits at the intersection of GenAI, agent evaluation, and developer-experience research. You will design principled measurement methodologies that treat autonomous agents as instruments, capturing behavioral evidence rather than self-reported outcomes and develop rigorous, reproducible techniques for reasoning about why agents make the architectural decisions they do. Evaluating those decisions demands a scientist who understands cloud architecture and services in depth: to reason about the choices an agent makes, you must understand the trade-offs it is navigating. Our team's mission is to constantly challenge the status quo and drive innovation to improve customer experience. This role requires an expert in the areas of GenAI and machine learning with a keen interest in research. The ideal candidate will have experience with deep learning models for natural language processing tasks, agentic/tool-using systems, and the evaluation of autonomous agents, along with a deep working knowledge of cloud architecture and services. A successful candidate will have a passion for clarity, be a self-starter comfortable with ambiguity, have strong attention to detail, be able to work in a fast-paced and entrepreneurial environment and be driven by a desire to innovate. Given the complex nature of the questions we are working on, the ideal candidate will be relentlessly curious and be able to/be interested in having the business conversation underlying the data. Key job responsibilities - Develop novel scientific methodologies for evaluating autonomous, tool-using agents, advancing the state of the art in agent behavioral measurement and developer-experience research. - Design rigorous, reproducible experiments that yield causal insight into agent decision-making, controlling for confounds and ensuring findings are grounded in observed behavior rather than self-report. - Apply deep knowledge of cloud architecture and services to reason about the architectural decisions agents make — the service trade-offs, integration constraints, and deployment considerations that shape what gets built. - Develop verification and synthesis methods that ensure only evidence-grounded conclusions survive, advancing techniques for reliability and faithfulness in agent evaluation. - Design evaluation methodologies and metrics that quantify the quality of agent-produced outcomes across dimensions such as correctness, robustness, and security posture. - Publish and present your work at internal and external scientific venues in the fields of ML. - Collaborate with scientists, engineers, and product managers to design and implement science-focused systems. - Proficiency in model development, validation and implementation for NLP applications. - Excellent verbal and written communication and presentation skills, ability to convey rigorous mathematical concepts and considerations to non-experts. A day in the life As a scientist on the team, you will be involved in every aspect of the process from idea generation, business analysis and scientific research, through development and deployment of advanced models and agentic systems, giving you a real sense of ownership. You'll research, design, and build new methodologies to evaluate the experience of autonomous agents building on AWS — developing the measurement science that lets us reason rigorously about what agents do and why. Besides theoretical analysis and innovation, you will work closely with talented engineers and put your algorithms and models into practice. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Scientists, Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies. Key job responsibilities As an Applied Scientist, you will have end-to-end ownership of the product, related research and experimentation. In addition, you will be applying advanced machine learning techniques in Computer Vision, Multimedia Understanding and Generative AI. We're building the foundational technology stack, spanning diffusion and flow-matching models, 3D/4D scene and character generation, motion and camera control, and post-training alignment. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines

We are seeking an Applied Scientist to join Amazon Robotics, Compass Team. In this role, you will own the development of safe legged locomotion algorithms and their deployment on physical hardware, developing learning-based controllers that enable quadrupeds and humanoids to walk, run, and recover from disturbances with agility and robustness. You will leverage Reinforcement Learning (RL), sim-to-real transfer, and other learning-based architectures to train policies that produce stable, dynamic gaits across varied terrains and operating conditions. These learned policies will interface with model-based control strategies to form whole-body control laws that balance performance and safety. Your work sits at the novel intersection of safety and machine learning, where these learned policies will be used in a safety-critical context for complex safety constraints like stability. You will collaborate closely with perception, planning, and safety teams to close the loop between what the robot sees, where it needs to go, and how it moves to get there safely. This is a rare opportunity to shape how legged robots move through the world alongside people. Key job responsibilities • Design, train, and deploy reinforcement learning policies for dynamic legged locomotion including walking, running, stair climbing, and fall recovery on physical quadruped and humanoid platforms • Collaborate with the Compass safety team to ensure locomotion policies operate within safety-critical bounds, incorporating control barrier functions or other formal safety mechanisms as constraints during or after training • Develop sim-to-real transfer pipelines that produce policies robust to the reality gap, including domain randomization, system identification, and adaptive strategies • Integrate learned locomotion policies with model-based whole-body controllers, defining how RL outputs (e.g., joint targets, contact schedules) interface with optimization-based control layers • Formulate reward functions and training curricula that encode both performance objectives and safety constraints, ensuring policies respect stability and contact-force limits • Develop and maintain large-scale training infrastructure for locomotion policy learning, including physics simulation environments and parallelized training pipelines • Evaluate policy performance rigorously through simulation benchmarks, hardware experiments, and failure-mode analysis • Investigate emerging techniques (e.g., foundation models for control, diffusion policies, world models) and assess their applicability to safe legged locomotion • Publish research at top-tier robotics and ML venues and contribute to Amazon's scientific reputation in legged robotics • Collaborate with perception and planning teams to enable terrain-aware and goal-conditioned locomotion behaviors A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Work with the inventors of control barrier functions on a novel, universal approach to safe autonomy: one that scales across mobile robots, manipulators, mobile manipulators, and future robot platforms with dynamic stability. You'll push the boundary of safe performance by integrating safety with motion planning, RL, and foundation models, ensuring that safety is never a blocker to robot performance. Your work will underpin robots operating alongside people at Amazon's unprecendented scale.

Lead ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Sr Applied Scientist, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.