Careers

Do you want to shape the next generation of AI-driven customer experiences for Amazon’s most ground-breaking products? Join us and help invent the future of shopping. We are seeking a passionate, innovative, and highly skilled Applied Scientist with expertise in AI, Agentic LLMs, Generative AI, Machine Learning, and NLP to help build LLM-powered solutions for Amazon’s BuyForMe product, which enables Amazon customers to discover and purchase products from any merchants through browser use agents. Our team develops science and agentic AI capabilities that power a seamless, end-to-end shopping experience for Amazon customers. We build and advance technologies such as web agent frameworks, LLM fine-tuning, reinforcement learning, context engineering, RAG, MCP, and automated benchmarking to improve pre-purchase, in-purchase, and post-purchase workflows. Key job responsibilities As an Applied Scientist on our team, you will: Invent, implement, and evaluate state-of-the-art models and agentic systems that directly impact customer experience. Conduct research that may lead to publications, patents, or cross-Amazon technical influence. Collaborate with engineers, product managers, and other scientists to translate business challenges into scalable science solutions. Run experiments with real customer data and validate hypotheses in a high-impact product environment. Drive excellence in model performance, safety, reliability, and evaluation frameworks.

Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people who are passionate about making a meaningful impact on communities and the environment while helping shape the future of sustainable business practices. The Worldwide Sustainability (WWS) organization capitalizes on Amazon's scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally and drive solutions that enable our customers, businesses, and the world to become more sustainable. Through innovative programs and strategic partnerships, we're creating lasting positive change in the communities where we operate while advancing Amazon's commitment to environmental stewardship and social responsibility. We are looking for a robotics scientist to build and operate the first autonomous materials discovery laboratory at Amazon. This role combines deep robotics expertise (motion planning, control, platform integration) with modern Physical AI approaches (vision-language-action models, sim-to-real transfer, agentic orchestration). You will design autonomous experimental workflows that integrate dexterous robotic platforms, analytical instruments, and AI-driven hypothesis generation into a closed-loop discovery pipeline — where foundation models drive hypothesis generation and experimental planning, validated on real hardware under real chemistry. This is not a pure research role. You will work directly with physical robots, laboratory instruments, and deployment pipelines. The work is expected to be published, but the primary measure of success is a working autonomous platform that generates scientific results. Materials science expertise is not required — the team includes domain scientists. What matters is strong AI and robotics foundations, scientific curiosity, and the drive to ship. Key job responsibilities - Develop, train, and benchmark robotic manipulation policies for materials synthesis and characterization using modern policy architectures (VLA architectures, diffusion policies). - Design and execute sim-to-real transfer strategies including domain randomization, physics parameter tuning, and visual domain adaptation for laboratory robotic systems. - Integrate robotic platforms and laboratory instruments into automated workflows via APIs (SiLA 2, or equivalent), building real-time data pipelines for multimodal experimental outputs. - Architect policy training pipelines combining teleoperation data, synthetic demonstrations, reinforcement learning, and imitation learning for dexterous lab manipulation. - Build production-grade agentic runtime systems — failure detection, retry logic, exception handling, and human-handoff protocols — for unattended experimental sessions. - Design and execute autonomous experimental campaigns applying active learning, Bayesian optimization, or RL to drive iterative materials discovery. - Drive technical design reviews and set scientific direction for the autonomous lab platform. A day in the life You build the Physical AI systems that power robotics in autonomous science lab, one where foundation models generate hypotheses, robots execute experiments, and closed-loop optimization discovers materials that did not exist yesterday. You train manipulation policies in simulation, transfer them to a physical cobot, and watch real chemistry validate (or invalidate) an AI-generated theory. The signal here is not a metric on a dashboard; it is a synthesizing and testing novel material with measurable sustainability impact. If you want your research to have physical weight, this is the lab. About the team Sustainability Science and Innovation (SSI) is a multi-disciplinary research team within WW Sustainability combining science, ML, economics, and engineering. The autonomous laboratory is a new capability being built from the ground up. You will work alongside computational materials scientists, chemists, and ML engineers — with access to AWS-scale compute and Amazon's supply chain for hardware. The work targets sustainability outcomes across packaging, building materials, and alternative fuels.

We are seeking Data Scientist II with strong science application skills to join our Device Economics team. This role will focus primarily on Amazon's innovative devices and services (e.g. Echo Family of Devices), working at the intersection of economic modeling, forecasting science, and business strategy. The ideal candidate will be responsible for pre-launch forecasts, annualized overall forecasts, identifying substitution patterns, and partnering closely with product managers and marketing managers to understand the evolution of the Devices portfolio. Key job responsibilities Forecasting & Modeling 1. Develop and maintain pre-launch forecasts and annualized overall forecasts for Amazon Devices 2. Identify and model substitution patterns across the device portfolio 3. Build economic and financial models to support demand planning and business decisions 4. Formulate relevant analytical frameworks to address key economic issues in device forecasting Science Communication & Collaboration 1. Explain complex science models and methodologies to non-technical stakeholders including product managers and marketing managers 2. Collaborate with economists, data scientists, and applied scientists across Decision Science 3. Present results of analyses to cross-functional teams and leadership 4. Build trust in science models and forecast outputs with product teams Innovation & Strategic Thinking 1. Think creatively about ways that leading-edge analytics and emerging data sources can address Devices' most pressing business challenges 2. Help internal teams leverage analytic tools to better manage innovation 3. Conduct empirical studies and perform quantitative and qualitative research 4. Identify opportunities to improve forecasting accuracy and business impact Cross-Functional Partnership 1. Work closely with product managers and marketing managers to understand portfolio evolution and business strategy 2. Support DSO leadership in quarterly business reviews and strategic planning A day in the life Your days will be split between refining and building models and working with business leaders to interpret them. You own science-based forecasts that can directly impact Amazon's bottom line on the order of multi-million dollar decisions. - You will perform model refreshes or updates to analyses as needed; and, - You will be expected to develop new techniques to process large data sets, address quantitative problems, and contribute to design of automated systems. About the team The Decision Science team within DSO (Device Supply Organization) is responsible for forecasting and demand planning initiatives across Amazon Devices. The DSO team of 300+ engineers, scientists, and PMs applies quantitative methods and data-driven approaches to replace judgment-based decisions with science-driven forecasts. Decision Science focuses on lifetime demand forecasting using econometric and machine learning models for rapid reforecasting, mix adjustments, and portfolio management for new product launches. We also inform to go/no-go investment decision for new product initiatives

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Supply Chain Optimization Technologies (SCOT), we are tasked with optimizing the fulfilment on customer orders so that we fulfil all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time. Amazon Fulfillment Planning & Execution (FPX) Science team within SCOT- Fulfilment Optimization group is seeking a Senior Applied Scientist with expertise in Optimization and a proven record of solving business problems through scalable Optimization solutions. FPX Science tackles some of the most mathematically complex challenges in transportation planning and execution space to improve Amazon's operational efficiency worldwide. We own Amazon’s global fulfilment planning and execution. The team also owns the short and mid-term-term network planning and execution that determines the optimal flow of customer orders through Amazon fulfilment network. This includes developing sophisticated math models that assign orders to fulfilment centres to be picked and packed and then planning the optimal ship method in terms of cost, speed and carbon impact to deliver to the customer. These plans drive downstream decisions that are in the billions of dollars at Amazon Scale worldwide! The systems we build are entirely in-house, and are on the forefront of both academic and applied research in large scale supply chain planning, optimization, machine learning and statistics. These systems operate at various scales, from real-time decision system that completes thousands of transactions per seconds, to large scale distributed system that optimize Amazon’s fulfilment network. Your tech solution will have large impacts to the physical supply chain of Amazon, and play a key role in improving Amazon consumer business’s long-term profitability. If you are interested in diving into a multi-discipline, high impact space this is the team for you. We’re looking for a passionate, results-oriented, and inventive Senior Applied Scientist who can create and improve optimization models for our outbound transportation planning and execution systems. In addition, you will be working on design, development and evaluation of highly innovative Optimization models for solving complex business problems in the area of outbound transportation planning systems. Watch http://bit.ly/amazon-scot to get the big picture. Key job responsibilities As a Senior Applied Scientist, you will propose and deploy solutions that will likely draw from a range of scientific areas such as Optimization, machine learning, advanced statistical modeling, and graph models. You will be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry, with some of the best product managers, research scientists, statisticians, and software engineers to integrate scientific work into production systems. You will bring deep technical expertise in the area of Mathematical Optimization, and play an integral part in building Amazon's Fulfillment Optimization systems. Other responsibilities include: * Design, development and evaluation of highly innovative Math models for solving complex business problems. * Research and apply the latest Optimization techniques and best practices from both academia and industry. * Think about customers and how to improve the customer delivery experience. * Use and analytical techniques to create scalable solutions for business problems. * Work closely with software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. * Technically lead and mentor other scientists in team. * Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. A day in the life This is a great role for someone who likes to learn new things. You will have the opportunity to learn all about how Amazon plans for and executes within its logistics network including Fulfillment Centres, Air Stations, Sort Centres, Delivery Stations, and more. You will need to meet with many internal customers to understand their business and their challenges as you develop an effective solution to enable us to collectively scale. Our leadership is very interested in this effort so you will find lots of opportunities to get your ideas and plans in front of them for evaluation and alignment. We are seeking someone who wants to lead projects that require innovative thinking and deep technical problem-solving skills to create production-ready mathematical optimization solutions. A successful candidate is able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career. About the team Fulfillment Planning & Execution Science team contains a group of scientists with different technical backgrounds including Operations Research and Machine Learning who will collaborate closely with you on your projects. Our team directly supports critical functional areas across Fulfillment Optimization and the research needs of the corresponding product and engineering teams. We tackle some of the most mathematically complex challenges in facility and transportation planning and execution to improve Amazon's operational efficiency worldwide and at a scale that is unique to Amazon. We often seek the opportunity of applying hybrid techniques in the space of Operations Research and Machine Learning to tackle some of our biggest technical challenges. We disambiguate complex supply chain problems and create solutions to solve those problems at scale.

AWS Billing requires a Scientist with a proven track record in time-series based anomaly detection. During the billing process there are many unknown-unknowns and detecting these are vital for ensuring an accurate bill. Key job responsibilities You will work closely with the usage metering and bill computation teams to build anomaly detectors that can find issues in usage and invoices. You will build production models that will be the cornerstone of our efforts to ensure accurate bills. About the team We are a small science team that work on high-impact projects in AWS Billing. Our work is foundational for Billing's accuracy goals. We publish our results in top conferences and play an active role in academia.

The Amazon Smart Vehicles (ASV) science team is seeking a passionate and skilled Applied Scientist with extensive expertise in advanced LLM technologies. This role involves innovating in rapidly evolving areas of AI research, focusing on creating personalized services to enhance drivers' and passengers' experiences. Your work will aim to simplify their lives, keep them informed, entertained, productive, and safe on the road, with direct application to prominent Amazon products. If you have extensive expertise in LLMs, natural language processing, and machine learning, along with experience in high-performing research teams, this could be the perfect opportunity for you. Our dynamic and fast-paced environment demands a high level of independence in decision-making and the ability to drive ambitious research initiatives through to production. You will collaborate closely with other science and engineering teams, as well as business stakeholders, to ensure your contributions are both impactful and delivered with maximum efficiency. Key job responsibilities - Leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI) - Work with talented peers to lead the development of novel algorithms and modeling techniques to advance the state of the art with LLMs - Collaborate with other science and engineering teams as well as business stakeholders to maximize the velocity and impact of your contributions About the team This is an exciting moment to lead in AI research and application. As part of the Amazon Smart Vehicles science team, you have the opportunity to shape the future by enhancing information-driven experiences for Amazon customers around the globe. Your work will directly influence customers through innovative products and services powered by language and multimodal technology!

The Cross-Border (XB) Science & Analytics team is at the heart of Amazon's international marketplace expansion, powering science-driven solutions that enable customers across 20+ countries to discover and purchase products seamlessly across borders. Our work directly impacts millions in annualized business value through ML models, algorithms, and data-driven systems that solve some of Amazon's most complex cross-border challenges. We are a lean, high-impact team of scientists working across various programs spanning search ranking, demand forecasting, pricing optimization, product recommendations, language understanding, and generative AI. We partner closely with product, engineering, and business teams across Amazon's global retail organization to take science from ideation to production at scale. Key job responsibilities We are looking for a passionate and technically strong Applied Scientist to join our team. In this role, you will design, develop, and deploy machine learning models and algorithms that directly improve the cross-border shopping experience for millions of Amazon customers worldwide. You will work on challenging, ambiguous problems—from improving search relevance across languages to building ML-powered pricing and recommendation systems—with significant autonomy and end-to-end ownership. This is a hands-on, high-visibility role. You will publish your research internally and externally, collaborate with world-class scientists and engineers, and see your work go live across Amazon's global marketplaces. A day in the life Research & Experimentation Analyze large-scale datasets to identify patterns, formulate hypotheses, and design experiments Develop and iterate on ML models (deep learning, NLP, ranking, causal inference) to improve cross-border product discovery, relevance, and conversion Design and run A/B experiments on live traffic to measure model impact against business and customer metrics Building & Shipping Write production-quality code (Python, Java/Scala) and work with SDEs to deploy models into real-time and batch inference pipelines Build end-to-end ML pipelines—from data ingestion and feature engineering to training, evaluation, and online serving Own model monitoring, performance debugging, and iterative improvements post-launch Collaboration & Communication Participate in weekly science syncs, design reviews, and cross-functional standups with product managers, engineers, and business stakeholders Translate business problems into well-defined science problems, and communicate results and trade-offs to both technical and non-technical audiences Contribute to technical documentation—architecture wikis, experiment write-ups, and model cards Growth & Community Present at internal ML paper reading sessions and science forums Stay current with state-of-the-art research (NeurIPS, ICLR, ACL, KDD) and bring new ideas to the team Mentor junior scientists and interns; participate in hiring interviews and debriefs Publish findings in top-tier venues and file patents where applicable

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. The Team Join the next science revolution at AWS Life Sciences Applied AI Solutions where you'll work alongside world-class scientists to build AI that transforms how therapeutics are discovered, developed, and brought to patients. We're out to revolutionize how medicines are discovered, developed, and brought to patients powered by a new generation of AI. Our team tackles some of the hardest open problems at the intersection of frontier AI and life sciences. We apply biological foundation models large language models and agentic reasoning systems to life sciences problems then put them into the hands of customers as applications and managed services they can fine-tune tailor and deploy on their own data. The science challenges are deep: how do you design agentic systems that reason correctly over complex biological regulatory and clinical logic? How do you enable customers to tailor foundation models to their proprietary data and get better outputs with less effort? How do you adapt models to reason faithfully in high-stakes scientific and regulatory domains? Today we're focused on two areas. In clinical trials we're building AI that automates and optimizes regulatory and clinical development workflows. In drug design our products (including Amazon Bio Discovery) accelerate discovery by giving bench scientists AI-guided protein engineering and antibody design capabilities. We combine frontier research with production-scale delivery to put breakthrough science into the hands of customers solving humanity's hardest problems. We value scientific rigor encourage publication and support conference participation. If you want to do research that ships this is the team. The Role We are seeking an Applied Scientist to build the models and methods behind our life sciences AI products with a primary focus on clinical trial operations and agentic reasoning. You will design train and evaluate systems that reason over complex clinical and operational logic and ship them into products customers use directly. You will work closely with senior and principal scientists on well-scoped research problems own your results end to end and see your work reach production. This role combines expertise in LLM reasoning and agentic AI with applied impact in life sciences. You will work on how large language models reason plan and act in complex scientific domains while applying domain knowledge to ensure models produce scientifically valid outputs. The problems span multiple fronts: • How do you build LLM-based agentic systems that correctly reason over clinical protocols regulatory standards and complex multi-step operational workflows? • How do you evaluate agent reliability and faithfulness rigorously enough to trust in high-stakes clinical settings? • How do you develop model customization methods (fine-tuning retrieval augmentation domain adaptation) that let customers get strong results from foundation models on their own data? You will focus on clinical trial operations (agentic automation structured reasoning evaluation domain adaptation) with opportunities to contribute across drug discovery (protein engineering antibody design) as the portfolio grows. You will own end-to-end scientific solutions from research through production and your work will directly shape the tools that scientists use daily. Key job responsibilities • Design train fine-tune and evaluate LLM-based agentic systems that reason over clinical protocols regulatory standards and operational workflows • Build rigorous evaluation harnesses and benchmarks to measure agent reliability faithfulness and failure modes in high-stakes domains • Develop model customization methods (fine-tuning RLHF retrieval augmentation domain adaptation) that help customers get better outputs on their own data with less effort • Contribute to graph-based and causal modeling approaches for clinical trial operations • Partner with Life Sciences domain experts product and engineering to translate scientific challenges into shipped capabilities • Own experiments end to end: problem framing implementation evaluation iteration and hand-off to production • Publish at top-tier venues where the work supports it • Contribute to drug discovery efforts (protein engineering antibody design) as opportunities arise A day in the life • Design and run an experiment to validate a new agentic reasoning or fine-tuning method then ship it as a capability customers can use • Diagnose why a model is failing on a new class of inputs and implement a fix to unblock a delivery milestone • Build or extend an evaluation benchmark to measure how faithfully an agent reasons over clinical logic • Meet with domain experts to scope what the next model release needs to do • Review results with a senior scientist sharpen the approach and get it over the finish line • Prototype a new idea that could become the next capability in the product About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are Amazon's central Responsible AI team. Our mission is to advance the science and practice of Responsible AI (RAI) to enable Amazon's tens of thousands of builders to build and deploy AI solutions to the high standards that our customers and society expect. As a scientist on this team, you will: - understand in depth the technical and scientific issues related to RAI, including controllability, security, privacy, safety, veracity, robustness, fairness, explainability, transparency, and governance - help define the strategies, priorities and metrics for RAI - solve open problems in RAI to unblock traditional, generative and/or agentic AI use cases and solutions, publishing as appropriate - help develop our team - liase with internal and external stakeholders, including the academic community, on issues related to RAI About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

As a Senior Quantum Applied Scientist on our Device team, you will be a technical authority and driving force in the design and measurements of novel superconducting qubits. You will lead detailed simulation and measurement efforts to explain experimental results, inform new qubit designs, and optimize device performance, working collaboratively with our design, fabrication, processor, and exploratory research teams. This is a role with significant room for innovation: you will play a key role in finding paths towards more performant devices. We are looking for a seasoned researcher with deep expertise in superconducting circuit physics plus a proven track record of bridging design, simulation, and measurement. Success in this role requires both technical depth and a genuine passion for applied, collaborative work. The ideal candidate will excel at communication across disciplines — translating detailed analyses into actionable guidance for engineering teams — and will bring the experience and judgment to identify innovations that will have the greatest impact. Key job responsibilities • Develop simulations to predict device performance, then design and measure devices that leverage the understood scalings. • Reduce the gap between simulated predictions and measurements by building more accurate models. • Communicate scientific findings across the CQC, and, when appropriate, share results externally via conference presentations and publications in scientific journals • Identify and evaluate emerging research developments that could impact design decisions About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer.