Careers

AWS Experience Analytics (EXA) is seeking an Applied Scientist to join our team. EXA exists to turn customer understanding into products and intelligence that teams across AWS can use. We are building a unified customer lifecycle data platform, customer experience measurement frameworks, and segmentation systems, and the science that powers these products is well underway. What we need is someone who can add to our work in segmentation models, behavioural classifiers, and predictive frameworks — bringing both scientific depth and the production engineering skills to take models from notebook to production. You will bring your creative and learn and be curious mindset and work within the science team helping us ship faster across the full range of modelling and ML work and at greater scale. The problems are genuinely interesting. AWS customers are shifting from console-based building toward AI-augmented, agent-primary, and autonomous workflows. The signals that tell us who customers are, what they are trying to do, and where they struggle are changing fundamentally. There is more to model, more to explore, and more to build than the current team can get to — and that is where you come in. Key job responsibilities - Contribute to and extend the team's work in customer segmentation models, behavioral classification systems, and predictive frameworks — adding scientific depth and production engineering capability. - Build production ML infrastructure — offline training pipelines, online scoring systems, and monitoring. - Frame and tackle new modelling problems as they emerge — particularly around behavioral signals from AI agents and agentic workflows. - Extend and invent scientific techniques where needed, while also knowing when existing approaches are sufficient and speed matters more than novelty. - Collaborate with engineers building the CLARA platform, the Experience Metrics Framework, and the Customer Segmentation Framework to ensure ML systems integrate cleanly and serve the broader product vision. - Contribute to the team's scientific direction — proposing new modelling initiatives, sharing approaches, and helping the team make good trade-offs between rigor and velocity. - Mentor others and contribute to the broader applied science community. - Write clear technical documentation describing your approaches, trade-offs, and results. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let it stop you from applying. Mentorship and Career Growth We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data center mechanical and electrical infrastructure. This includes supporting new designs and innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet. As a Senior Data Scientist on the Field Engineering Portfolio team, you will bring advanced analytical and machine learning capabilities to one of the most critical infrastructure organizations at AWS. You will develop scalable models and data-driven frameworks that measure, predict, and improve fleet performance — including data center availability, operational efficiency, and key performance indicators (KPIs) across the global AWS data center fleet. You are an exceptionally strong communicator, both written and verbally, capable of translating complex quantitative findings into clear recommendations for senior engineering and business leadership. You will work cross-functionally with Field Engineers, Operations, Commissioning, and Construction teams to ensure that data science solutions are grounded in operational reality and drive measurable impact. You will partner with engineering teams and program managers to define metrics, identify performance gaps, and build the analytical infrastructure needed to support strategic decisions at hyper-scale. You must be adept at operating in ambiguous, fast-moving environments where speed of insight can matter as much as analytical precision. The ideal candidate brings strong problem-solving skills, stakeholder communication skills, and the ability to balance technical rigor with delivery speed and customer impact. You will develop scalable analytical approaches to evaluate performance across the data center fleet to identify regional and site-specific insights, design and run experiments, and shape our development roadmap. You will build cross-functional support within the Data Center Community to assess business problems, define metrics, and support iterative scientific solutions that balance short-term delivery with long-term science roadmaps. Key job responsibilities • Develop and maintain scalable models and analytical frameworks to measure and predict data center fleet performance, including availability, efficiency, and reliability KPIs across the global AWS infrastructure portfolio. • Apply advanced statistical and machine learning techniques to extract actionable insights from complex, large-scale operational datasets generated by data center systems (power, cooling, controls, etc.). • Partner with Field Engineers, Operations, and Portfolio Managers to identify high-impact opportunities for capacity and availability improvement, translating engineering domain knowledge into quantitative problem formulations. • Design and implement end-to-end data science workflows — from data acquisition and cleaning through model development, validation, and production deployment — enabling repeatable, scalable analysis. • Formalize assumptions about how data center systems are expected to perform and develop methods to systematically identify deviations, root causes, and high-ROI improvement opportunities. • Build self-service datasets, dashboards, and reporting mechanisms that provide Field Engineering leadership with real-time visibility into fleet health and portfolio performance. • Prepare narratives and data-driven recommendations for executive leadership that articulate decision points relative to fleet investment, risk trade-offs, and strategic priorities. • Collaborate with applied science, software engineering, and data engineering teams to ensure models integrate seamlessly with upstream and downstream systems. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are looking for researchers who aim to build super-intelligent AI systems that leverage proof assistants to guide learning and reasoning. Our neuro-symbolic AI technology is applied across a wide range of science and engineering domains within Amazon, and you will join the team at the forefront of this research. As a Principal Applied Scientist, you will play a pivotal role in shaping the definition, vision, and development of product features from beginning to end. You will: - Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems. - Work in an agile, startup-like development environment, where you are always working on the most important stuff. - Deliver high-quality scientific artifacts. About the team We work closely with academia. Our team includes an Amazon Scholar in mathematics, and we maintain active research collaborations with faculty at leading CS departments (MIT, Berkeley, CMU).

Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. About Amazon Prime Video “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
 The Amazon Prime Video team is shaping the future of digital video entertainment. We are seeking a Data Scientist to uncover key insights on how consumers watch videos on Amazon. The ideal candidate will be an expert in the areas of data science, machine learning and statistics, having hands-on experience with multiple improvement initiatives as well as balancing technical and business judgment to make the right decisions about technology, models and methodologies. As consumers increasingly consume digital video, we need to make agile decisions based on what content appeals to our customers. As a Data Scientist at Amazon Prime Video APAC and ANZ analytics team, you will have the opportunity to work on one of the world's largest consumer data sets, influence the long term evolution of our analytics capability and support the expansion of Amazon's digital video business. The Data Scientist will work closely with other research scientists, machine-learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve optimization across all our associate facing tools. 
 A successful candidate will be able to understand and manage key operational and technical concepts. They will have excellent project and communication skills, and motivation to achieve results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a record of accomplishment of timely delivery of large-scale projects, and have the ability to influence multiple global teams. Autonomy, judgment, influence, and leadership skills are essential. This person will be responsible for ensuring we meet our key deliverables, on time with high quality, and communicating status to internal and external stakeholders. Key Responsibilities - Support the Content team on business reporting, ad hoc analysis, statistical inference and predictive modelling for all Prime Video APAC and ANZ. - Mine and analyze data pertaining to customers viewing experiences to identify critical business insight and make recommendations to optimize content selection. - Proactively develop new ML models using streaming, video, audio and textual data to understand and predict customer streaming behaviour - Translate analytic insights into concrete, actionable recommendations for business or product improvement. Develop and present these as papers to senior stakeholders. - Liaise with your peers in other prime video territories to develop solutions that greatly benefit our global customers - This role will be based in Mumbai, India

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Amazon continues to develop its advertising program. Ads run in our Stores (including Consumer Stores, Books, Amazon Business, Whole Foods Market, and Fresh) and Media and Entertainment publishers (including Fire TV, Fire Tablets, Kindle, Alexa, Twitch, Prime Video, Freevee, Amazon Music, MiniTV, Audible, IMDb, and others). In addition to these first-party (1P) publishers, we also deliver ads on third-party (3P) publishers. We have a number of ad products, including Sponsored Products and Sponsored Brands, display and video products for smaller brands, including Sponsored Display and Sponsored TV. We also operate ad tech products, including Amazon Marketing Cloud (a clean-room for advertisers), Amazon Publisher Cloud (a clean-room for publishers), and Amazon DSP (an enterprise-level buying tool that brings together our ad tech for buying video, audio, and display ads). We are seeking an experienced Applied Scientist passionate about understanding shopping journeys spanning across ad products and publishers. Key job responsibilities This role is focused on developing core models that will be the foundational to Full Funnel Campaigns. You will regularly engage with product managers and technical program managers, who will partner with you to productize your work.

Amazon Seller Assistant is our flagship GenAI-first, multi-agent system that reimagines Seller experience. Our vision is to provide each seller with a proactive, autonomous, agentic assistant that understands their business and helps them navigate the complexities of selling by anticipating their needs, surfacing insights, resolving issues, taking actions on their behalf, and helping them grow. Amazon Seller Assistant helps millions of sellers on Amazon serve billions of customers worldwide. We are seeking a world-class Data Scientist to help define and build the next generation of Amazon Seller Assistant. You will partner with top-tier scientists and engineers to launch production-grade agentic capabilities at Amazon's scale — owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on. Key job responsibilities • Own the product vision, strategy, and roadmap for a key Seller Assistant capability area. • Define and ship agentic experiences — reasoning, planning, memory, context engineering — that solve hard seller problems at scale. • Partner with scientists and engineers to translate frontier AI research into production-grade features sellers trust and depend on. • Design rigorous evaluation frameworks — automated and human-in-the-loop — to measure agent quality, accuracy, and business impact. • Deep-dive into seller data, identify unmet needs, and write compelling PRFAQs that set the direction for your team. • Drive cross-functional alignment across science, engineering, UX, and business teams to deliver with speed and quality. About the team Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce — not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. We move with the urgency of a startup and the resources of the world's most customer-obsessed company, he latest breakthroughs in science and engineering into capabilities that sellers rely on every day.

Amazon’s Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization. Our research has direct impact on Amazon customer experience, driver experience, delivery model success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Operations Research , Machine Learning and GenAI. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. As a senior scientist, you will also help coach/mentor junior scientists in the team.

Amazon Advertising is one of Amazon's fastest growing businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising time aims to democratize access to high-quality creatives (audio, images, videos, text) by building AI-driven solutions for advertisers. To accomplish this, we are investing in understanding how best users can leverage Generative AI methods such as latent-diffusion models, large language models (LLM), generative audio (music and speech synthesis), computer vision (CV), reinforced learning (RL) and related. As an Applied Scientist you will be part of a close-knit team of other applied scientists and product managers, UX and engineers who are highly collaborative and at the top of their respective fields. We are looking for talented Applied Scientists who are adept at a variety of skills, especially at the Agentic AI, development and use of multi-modal Generative AI and can use state-of-the-art generative music and audio, computer vision, latent diffusion or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring SOTA research to raise the bar within the team. As an Applied Scientist on this team, you will: Drive the invention and development of novel AI Agent architectures and video/image/audio generation models in advertising. Strong expertise in AI agent evaluation methodologies and complex task decomposition; hands-on experience with AI-powered video generation pipelines; Deep knowledge in LLM/VLM fine tuning and reinforcement learning. Work closely and integrate end-to-end proof-of-concept Machine Learning projects that have a high degree of ambiguity, scale and complexity. Build interface-oriented systems that use Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. Mentor and help recruit Applied Scientists to the team. Present results and explain methods to senior leadership. Willingness to publish research at internal and external top scientific venues. Write and pursue IP submissions. Key job responsibilities This role is focused on developing new multi-modal Generative AI methods to augment generative imagery and videos. You will develop AI agent, new multi-modal paradigms, models, datasets that will be at the core of advertising-facing tools that we are launching. You may also work on development of ML and GenAI models suitable for advertising. You will conduct literature reviews to stay on the SOTA of the field. You will regularly engage with product managers, UX designers and engineers who will partner with you to productize your work. For reference see our products: Enhanced Video Generator, Creative Agent and Creative Studio. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership. About the team The team is a dynamic team of applied scientists, UX researchers, engineers and product leaders. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads. We are open to hiring candidates to work out of one of the following locations: USA (Seattle).

Amazon's International Technology org in EU (EU INTech) is creating new ways for Amazon customers discovering Amazon catalog through new and innovative Customer experiences. Our vision is to provide the most relevant content and CX for their shopping mission. We are responsible for building the software and machine learning models to surface high quality and relevant content to the Amazon customers worldwide across the site. The team, mainly located in Madrid Technical Hub, London and Luxembourg, comprises Software Developer and ML Engineers, Applied Scientists, Product Managers, Technical Product Managers and UX Designers who are experts on several areas of ranking, computer vision, recommendations systems, Search as well as CX. Are you interested on how the experiences that fuel Catalog and Search are built to scale to customers WW? Are interesting on how we use state of the art AI to generate and provide the most relevant content? Key job responsibilities We are looking for Applied Scientists who are passionate to solve highly ambiguous and challenging problems at global scale. You will be responsible for major science challenges for our team, including working with text to image and image to text state of the art models to scale to enable new Customer Experiences WW. You will design, develop, deliver and support a variety of models in collaboration with a variety of roles and partner teams around the world. You will influence scientific direction and best practices and maintain quality on team deliverables. Key job responsibilities We are looking for Applied Scientists who are passionate to solve highly ambiguous and challenging problems at global scale. You will be responsible for major science challenges for our team, including working with text to image and image to text state of the art models to scale to enable new Customer Experiences WW. You will design, develop, deliver and support a variety of models in collaboration with a variety of roles and partner teams around the world. You will influence scientific direction and best practices and maintain quality on team deliverables.