Careers

About the Role In this role, you will own the science strategy and technical vision for this intelligence layer, leading a team of applied scientists working across GenAI and predictive modeling. You will shape how heterogeneous signals — text, behavioral, network, temporal — come together to power talent applications at Amazon scale, from workforce forecasting to personalized development to compensation strategy. You will identify opportunities where science investment can have material impact on long-term objectives or annual goals and build consensus around needed investments, working comfortably across different modeling paradigms and data modalities to guide principal and senior scientists in their most challenging and strategic decisions while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP levels. As a hands-on leader, you will personally own development and delivery of the most complex science problems at the intersection of multiple ML disciplines, stay current with emergent AI/ML science and engineering trends to influence focus areas in a rapidly evolving landscape, and participate in organizational planning, hiring, mentorship, and leadership development. Key job responsibilities • Lead technical initiatives in people science models, driving breakthrough approaches through hands-on research and development in areas like foundation models for predictive modeling, efficient multi-modal LLMs, and zero-shot learning • Design and implement novel ML architectures that push the boundaries of how workforce signals are represented, fused, and predicted at scale • Guide technical direction for research initiatives across the team, ensuring robust performance in production environments serving hundreds of thousands of employees • Mentor and develop senior scientists while maintaining strong individual technical contributions on the most complex cross-domain problems • Collaborate with engineering teams to optimize and scale models for real-world talent applications • Influence technical decisions and implementation strategies across teams, shaping the long-term platform architecture About the team The People eXperience and Technology (PXT) Core Science Team uses science, engineering, and customer-obsessed problem solving to proactively identify mechanisms, process improvements, and products that simultaneously improve Amazon and Amazonians' lives, wellbeing, and value of work. As an interdisciplinary team combining talents from machine learning, statistics, economics, behavioral science, engineering, and product development, the Core Science team develops and delivers measurable solutions through innovation and rapid prototyping to accelerate informed, accurate, and reliable decision-making backed by science and data.

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. The Insights team is looking for an Applied Scientist for our London office experienced in generative AI and large models. This is a wide impact role working with development teams across the UK, India, and the US. This greenfield project will deliver features that reduce the operational load for internal Prime Video builders and for this, you will need to develop personalized recommendations for their services. You will have strong technical ability, excellent teamwork and communication skills, and a strong motivation to deliver customer value from your research. Our position offers opportunities to grow your technical and non-technical skills and make a global impact immediately. Key job responsibilities - Develop machine learning algorithms for high-scale recommendations problems - Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement - Collaborate with software engineers to integrate successful experimental results into Prime Video wide processes - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports A day in the life You will lead the design of machine learning models that scale to very large quantities of data across multiple dimensions. You will embody scientific rigor, designing and executing experiments to demonstrate the technical effectiveness and business value of your methods. You will work alongside other scientists and engineering teams to deliver your research into production systems. About the team Our team owns Prime Video observability features for development teams. We consume PBs of data daily which feed into multiple observability features focussed on reducing the customer impact time.

Amazon Operations Technology is looking for an experienced Applied Scientist II to join our Orchestration team in Austin. In this role, you will tackle complex problems and develop scalable, high-performing solutions that require minimal long-term maintenance. Our team spans all global core services and infrastructure within the Operations Technology space — our systems support continuous deployment to over 200,000 devices globally. Key job responsibilities - Partner with Systems Engineers, Network Engineers, and Software Engineers globally to research, design, and deploy machine learning models and data-driven solutions that improve efficiency across our Fulfillment Centers and Transportation Sites. - Work with a wide variety of datasets, ML frameworks, and research methodologies — spanning third-party platforms, open-source tooling, and proprietary Amazon systems — to develop and validate scientific approaches to complex operational problems. - Technicians and Engineers worldwide will look to you for scientific guidance, analytical insights, and innovative modeling solutions to problems that are truly unique to Amazon's scale and operations. - We value rigor, reproducibility, simplicity, and scalability in our science — your solutions should be well-grounded in research and built to perform reliably in production environments. - In your day-to-day work, you will focus on developing and applying predictive models, optimization algorithms, and intelligent automation to enable our business to scale effectively with growing customer demand. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The CIA Orchestration team provides a user-friendly, auditable mechanism for network operators to manage provisioning, configuration, life-cycling, and policy management across network devices. Through Campaign Manager, operators can plan and execute large-scale workflow campaigns — covering firmware upgrades and configuration updates across specific device layers or regions — using wave-based deployment to reduce blast radius and ensure controlled rollouts. Guided by a Safety over Speed principle, we prioritize availability-safe deployments backed by continuous validation and customer-driven innovation.

The AURORA: Alexa Understanding, Runtime, ORchestration, and Applied sciences org is looking for an Applied Science Manager with a background in Natural Language Processing, Machine/Deep Learning, and Large Language Models (LLMs). You will be working with a team of Applied Scientists to enhance existing features and explore new possibilities with LLM empowerment. You will own high visibility programs with broad visibility and global impact. You will interact with a cross-functional team of Science, Product, and Engineering leaders. We are looking for an Applied Science Manager who will play a key role in the next generation of AI powered Conversational Assistants. Core Leadership & Team Management * Lead and manage applied scientists working on conversational AI capabilities across the full Alexa+ agent execution path * Build and develop high-performing science teams focused on understanding, reasoning, evaluation, and runtime systems * Foster cross-functional collaboration between science and engineering teams to deliver both customer-facing (CX) and developer-facing (DX) experiences Platform & Innovation * Develop modular, reusable platforms that enable 1P and 3P engineers and scientists to accelerate innovation * Transform how builders create conversational AI solutions at scale * Drive evaluation tooling and assessment frameworks to measure conversational experience quality Cross-Organizational Collaboration * Partner with teams across the organization to align goals and accelerate delivery * Navigate organizational changes and simplify interactions between components and teams * Establish clear communication channels and workflows across reporting lines Strategic Impact * Contribute to the team's mission of being the "AI runtime backbone and horizontal intelligence team" for Alexa * Balance advancing research with delivering robust, scalable production solutions * Drive both innovation velocity and operational excellence simultaneously Key job responsibilities * Lead and manage a team of Applied and Data scientists responsible for building and enhancing capabilities for Alexa+ * Collaborate with cross-functional teams to build methods to align Amazon’s LLMs with human preferences. * Identify and prioritize research opportunities that have the potential to significantly impact our AI systems. * Mentor and guide team members to achieve their career goals and objectives. * Communicate research findings and progress to senior leadership and stakeholders. * Rapidly experiment and drive productisation to deliver customer impact. * Drive academic partnership with top tier Indian university as part of the org’s AI/ML Center initiative. * Participate in and drive science publications in peer-reviewed venues of repute. About the team Aurora is the AI runtime backbone and horizontal intelligence team that powers Alexa's core infrastructure, AI capabilities, and specialized conversational models. We revolutionize conversational AI through three core pillars: architecting mission-critical AI runtime systems, advancing science solutions that connect key conversational capabilities, and transforming how builders create at scale. We empower 1P and 3P engineers and scientists worldwide with modular, reusable platforms that accelerate innovation—while delivering accurate, responsive, and reliable conversational experiences to millions of end-users through operational excellence at scale.

You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities * Evaluate and optimize thermal solution requirements of consumer electronic products * Use simulation tools like Star-CCM+ or FloTherm XT/EFD for analysis and design of products * Validate design modifications for thermal concerns using simulation and actual prototypes * Establish temperature thresholds for user comfort level and component level considering reliability requirements * Have intimate knowledge of various materials and heat spreaders solutions to resolve thermal issues * Use of programming languages like Python and Matlab for analytical/statistical analyses and automation * Collaborate as part of device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives * Design and execute of tests using statistical tools to validate analytical models, identify risks and assess design margins * Create and present analytical and experimental results * Develop and apply design guidelines based on project learnings

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through novel generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace ecosystem. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an Applied Scientist on our team, you will * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build recommendation systems that leverage generative models to develop and improve campaigns. * You invent and design new solutions for scientifically-complex problem areas and/or opportunities in new business initiatives. * You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. You take ownership of these components, providing a system-wide view and design guidance. These systems or solutions can be brand new or evolve from existing ones. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses; * Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Stay up-to-date with advancements and the latest modeling techniques in the field About the team We are on a mission to make Amazon the best in class destination for shoppers to discover, engage, and purchase relevant products, from brands that are relevant to them. In this role, you will design and implement Gen AI solutions that help millions of advertisers create more effective ad campaigns with intelligent recommendations, while improving the overall experience at Amazon's global scale.

Do you want to shape the next generation of AI-driven customer experiences for Amazon’s most ground-breaking products? Join us and help invent the future of shopping. We are seeking a passionate, innovative, and highly skilled Applied Scientist with expertise in AI, Agentic LLMs, Generative AI, Machine Learning, and NLP to help build LLM-powered solutions for Amazon’s BuyForMe product, which enables Amazon customers to discover and purchase products from any merchants. Our team develops science and agentic AI capabilities that power a seamless, end-to-end shopping experience for Amazon customers. We build and advance technologies such as agentic frameworks, LLM fine-tuning, reinforcement learning, prompt engineering, RAG, MCP, and automated benchmarking to improve pre-purchase, in-purchase, and post-purchase workflows. Key job responsibilities As an Applied Scientist on our team, you will: Invent, implement, and evaluate state-of-the-art models and agentic systems that directly impact customer experience. Conduct research that may lead to publications, patents, or cross-Amazon technical influence. Collaborate with engineers, product managers, and other scientists to translate business challenges into scalable science solutions. Run experiments with real customer data and validate hypotheses in a high-impact product environment. Drive excellence in model performance, safety, reliability, and evaluation frameworks.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEVELOPMENT CENTER U.S., INC., Offered Position: Research Scientist II Job Location: San Francisco, California Job Number: AMZ9674001 Position Responsibilities: Design research studies to obtain scientific information. Develop theories or models of physical phenomena encountered in quantum computing, superconducting qubit device physics, materials or process development and characterization. Collaborate with others to determine design specifications, including of superconducting quantum processor chips, microwave chip packages, and associated electrical and mechanical components. Develop scientific or mathematical models to predict physical device behavior and performance, and verify the implementation of computational models. Apply mathematical principles or statistical approaches to solve problems, for example to validate modeling predictions under experimental uncertainty using statistical methods. Operate laboratory or field equipment and scientific instrumentation for device fabrication, device characterization, or advanced materials research. Develop new algorithms or methods for designing, simulating, or measuring quantum computers. Develop performance metrics or standards related to quantum information technology. Recommend technical design or process changes to improve quality or performance of superconducting quantum processors and efficiency of their design, manufacture, and testing. Collaborate on research activities with scientists or technical specialists. Prepare scientific or technical reports or presentations and present research results to others. 40 hours / week, 8:00am-5:00pm, Salary Range $168,126/year to $212,800/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

The Measurement Intelligence Science Team (MIST) in the Measurement, Ad Tech, and Data Science (MADS) organization of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of their ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. As an Applied Science Manager on the team, you will lead a team of scientists to define and execute a transformative vision for holistic measurement and reporting insights for ad effectiveness. Your team will own the science solutions for foundational experimentation platforms, foundational customer journey understanding technologies, state of the art attribution algorithms to measure the role of advertising in driving observed retail outcomes, and/or agentic AI solutions that help advertisers get quick access to custom insights that inform how to get the most out of their ad spend. Key job responsibilities You independently manage a team of scientists. You identify the needs of your team and effectively grow, hire, and promote scientists to maintain a high-performing team. You have a broad understanding of scientific techniques, several of which may fall out of your specific job function. You define the strategic vision for your team. You establish a roadmap and successfully deliver scientific solutions that execute that vision. You define clear goals for your team and effectively prioritize, balancing short-term needs and long-term value. You establish clear and effective metrics and scientific process to enforce consistent, high-quality artifact delivery. You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks. You know when to escalate. You communicate ideas effectively, both verbally and in writing, to all types of audiences. You author strategic documentation for your team. You communicate issues and options with leaders in such a way that facilitates understanding and that leads to a decision. You work successfully with customers, leaders, and engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues. About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.