Careers

The Alexa International Science team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong background in speech models (understanding and generation) and deep learning, to help build industry-leading Generative AI technology with speech-to-speech models and multilingual systems. At this level, you will drive cross-team scientific strategy for speech quality across international locales, influence partner teams, and deliver solutions that have broad impact across Alexa's global products. Key job responsibilities As a Senior Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in multilingual speech generation, text-to-speech synthesis, and speech-to-speech models. Your work will directly impact customers across multiple languages in the form of natural, expressive, and locale-appropriate voice experiences for Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in speech synthesis, voice quality, and pronunciation accuracy for non-English locales. The ideal candidate possesses a solid understanding of machine learning, speech synthesis (TTS/S2S), multilingual phonetics, modern model architectures, and evaluation methodology. They thrive in a fast-paced environment, tackle complex challenges in low-resource language settings, excel at delivering impactful solutions while iterating based on customer feedback, and are able to influence and align multiple teams around a shared scientific vision for international speech quality. A day in the life You will start your day reviewing experiment results and iterating on model architectures for speech generation. You will collaborate with software engineers to optimize model performance for production deployment, and partner with product managers to align research priorities with customer needs. You will participate in science reviews, paper reading groups, and brainstorming sessions with fellow scientists across the organization. Your work directly impacts how Alexa sounds and communicates with customers in international markets, making every day an opportunity to solve meaningful problems at global scale. About the team The Alexa International Tech team helps Alexa' global expansion scalable, reliable, and locally relevant for customers. We build the science, engineering, evaluation, and quality platforms behind global AI product delivery: multi-model AI orchestration, multilingual model and data readiness, speech and language quality, reward modeling, synthetic data generation, automated evaluation, developer tooling, defect analysis, and launch mechanisms. Our work sits at the intersection of applied AI, speech, distributed systems, developer experience, and customer quality automation. The goal is simple but hard: help teams build Alexa+ experiences once and scale them across languages, countries, devices, models, and customer expectations without reinventing the same mechanisms every time.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for Personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Key job responsibilities - Using Amazon’s large-scale computing resources, you will ask research questions about customer behavior, build state-of-the-art models to optimize the shopping experience, and run these models directly on the retail website. - Develop AI solutions for Recommendation systems using Deep learning, LLMs, Reinforcement Learning, distillation, and Optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”.

The Alexa International Science team is looking for a passionate, talented, and inventive Applied Science Manager with a strong background in speech models (understanding and generation) and deep learning, to lead a team building industry-leading Generative AI technology with speech-to-speech models and multilingual systems. You will lead a team of Applied Scientists, drive cross-team scientific strategy for speech quality across international locales, influence partner teams, and deliver solutions with broad impact across Alexa's global products. You will own programs with global visibility and interact with a cross-functional group of Science, Product, and Engineering leaders. Your team's work will advance the state of the art in multilingual speech generation, text-to-speech synthesis, and speech-to-speech models, directly impacting customers across 20+ languages with natural, expressive, and locale-appropriate voice experiences for Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in speech synthesis, voice quality, and pronunciation accuracy for non-English locales. The ideal candidate possesses a solid understanding of machine learning, speech synthesis (TTS/S2S), multilingual phonetics, modern model architectures, and evaluation methodology. They thrive in a fast-paced environment, tackle complex challenges in low-resource language settings, and are able to influence and align multiple teams around a shared scientific vision. Core Leadership and Team Management - Lead and manage applied scientists focused on multilingual speech generation and voice personality - Build and develop high-performing science teams focused on speech synthesis, pronunciation, evaluation, and multilingual model adaptation - Set technical direction and raise the bar on scientific rigor, experimental methodology, and publication quality - Hire, mentor, and grow scientists at multiple levels Cross-Organizational Collaboration - Partner with cross org stakeholders to align goals and accelerate delivery - Establish clear communication channels and workflows across organizational boundaries - Drive alignment between science roadmaps and product launch timelines across 20+ locales Delivery and Execution - Own end-to-end delivery of speech quality improvements from research through production deployment - Define success metrics and evaluation frameworks for multilingual speech quality - Balance long-term research investments with near-term launch commitments Key job responsibilities * Lead and manage a team of Applied and Data scientists responsible for building and enhancing capabilities for Alexa+ * Collaborate with cross-functional teams to build methods to align Amazon’s LLMs with human preferences. * Identify and prioritize research opportunities that have the potential to significantly impact our AI systems. * Mentor and guide team members to achieve their career goals and objectives. * Communicate research findings and progress to senior leadership and stakeholders. * Rapidly experiment and drive productisation to deliver customer impact. * Drive academic partnership with top tier Indian university as part of the org’s AI/ML Center initiative. * Participate in and drive science publications in peer-reviewed venues of repute. About the team The Alexa International Science team drives multilingual AI quality for Alexa+, ensuring customers across all supported languages receive a natural, accurate, and culturally appropriate voice experience. We work at the intersection of speech science, LLMs, and international product launches.

The Alexa International Science team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong background in speech models (understanding and generation) and deep learning, to help build industry-leading Generative AI technology with speech-to-speech models and multilingual systems. At this level, you will drive cross-team scientific strategy for speech quality across international locales, influence partner teams, and deliver solutions that have broad impact across Alexa's global products. Key job responsibilities As a Senior Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in multilingual speech generation, text-to-speech synthesis, and speech-to-speech models. Your work will directly impact customers across multiple languages in the form of natural, expressive, and locale-appropriate voice experiences for Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in speech synthesis, voice quality, and pronunciation accuracy for non-English locales. The ideal candidate possesses a solid understanding of machine learning, speech synthesis (TTS/S2S), multilingual phonetics, modern model architectures, and evaluation methodology. They thrive in a fast-paced environment, tackle complex challenges in low-resource language settings, excel at delivering impactful solutions while iterating based on customer feedback, and are able to influence and align multiple teams around a shared scientific vision for international speech quality. A day in the life You will start your day reviewing experiment results and iterating on model architectures for speech generation. You will collaborate with software engineers to optimize model performance for production deployment, and partner with product managers to align research priorities with customer needs. You will participate in science reviews, paper reading groups, and brainstorming sessions with fellow scientists across the organization. Your work directly impacts how Alexa sounds and communicates with customers in international markets, making every day an opportunity to solve meaningful problems at global scale. About the team The Alexa International Tech team helps Alexa+ global expansion scalable, reliable, and locally relevant for customers. We build the science, engineering, evaluation, and quality platforms behind global AI product delivery: multi-model AI orchestration, multilingual model and data readiness, speech and language quality, reward modeling, synthetic data generation, automated evaluation, developer tooling, defect analysis, and launch mechanisms. Our work sits at the intersection of applied AI, speech, distributed systems, developer experience, and customer quality automation. The goal is simple but hard: help teams build Alexa+ experiences once and scale them across languages, countries, devices, models, and customer expectations without reinventing the same mechanisms every time.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As a highly experienced and seasoned science leader, you will apply state of the art natural language processing and computer vision research to video centric digital media, while also responsible for creating and maintaining the best environment for applied science in order to recruit, retain and develop top talent. You will lead the research direction for a team of deeply talented applied scientists, creating the roadmaps for forward-looking research and communicate them effectively to senior leadership. You will also hire and develop applied scientists - growing the team to meet the evolving needs of our customers. About the team This team's mission is to deeply understand all content and empower all customers with relevant language options, innovative accessibility assists, and rich title-information across all their content-experiences on Prime Video. We create and publish content on-time that's meaningful, accurate, and accessible to every customer globally. We delight our customers by pushing the boundaries of content understanding and enrichment. Through inclusion and innovation, we do the most fulfilling work of our career.

We are seeking a scientist with deep programmatic and Ads experience to further the development and application of analytics methods to examine the complex data flows of the entre Amazon Ads system, and to translate deep-dives into actionable insights for our product teams. In this role you will develop new tools to analyze our advertising data to help improve the performance of our bidding algorithms, targeting and relevance systems, help advance our 3rd party and O&O supply strategy, and evaluate the adoption and impact of feature releases. Key job responsibilities • Analyze data trends regarding supply, optimization, ad load, and advertising mix effects that affect advertiser performance and contribute to achieving advertiser goals. • Present papers to senior leaders on issues like feature development impact on identity recognition rates, and changes of ad selection systems to improve fill rate highlighting insights that will inform our business development and engineering roadmaps. • Formalize our analytics approach to the DSP auctions by analyzing bid spreads, auction depth, and simulating impacts of potential auction structure changes. • Identify, standardize, and operationalize KPIs to effectively measure the performance of all systems involved in ad serving, and use trend insights to inform business priorities. • Partner with engineering teams to define data logging requirements and getting these prioritized in engineering roadmaps. • Validate financial models through analysis. • Develop and own ad revenue and supply intelligence analytics decks that provide ongoing deep-dives. A day in the life The DSP Analytics Leader will work closely with business leaders and engineers on developing common data architecture that will optimize our data logging at different grains, and will allow data interoperability from bid flow to optimization to campaign delivery. The candidate will then analyze the data and present papers and ongoing reports on actionable insights. About the team The DSP Ads Product Analytics Team's Mission: Work alongside those who need product data to apply objective perspective and business logic to uncover insights, advise strategic decisions, and adjust to industry changes.

Employer: Amazon Web Services, Inc. Position: Data Scientist II Location: Mountain View, CA Multiple Positions Available: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. (40 hours / week, 8:00am-5:00pm, Salary Range $157300 - $212800) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Amazon's Customer Service (CS) is undergoing a major transformation leveraging agentic AI techniques to investigate why customers experience defects and how to prevent them in the future. We're looking for scientists to help drive the quality and capabilities of these agentic systems. Amazon's Customer Experience Improvement (CXI Tech) team is looking for a scientists to help drive rigorous development in the agentic era. We seek to identify and eliminate unsatisfactory purchasing experiences that may cause customers to return items or not return to Amazon. This role requires you to re-imagine the way we leverage customer interactions/feedback for defect identification and the actions we take for reliable downstream defect resolution for an improved customer experience throughout the consumer business. Driven by the vision that no defect need ever impact customers twice, we work to develop rigorously tested AI systems to investigate what caused individual defects experienced by customers, and identify the needed changes to ensure they do not occur again. In particular, we are seeking scientists with a proven track record of making efficient use of human annotations to evaluate AI systems. Come help Amazon ensure the best possible experience for our customers! Key job responsibilities - Develop evaluation techniques for agentic solutions that operate at Amazon scale developing techniques to make efficient use of human annotations to establish rigorous performance of agentic systems. - Develop tools and patterns that improve the performance of agentic investigation systems. - Create standalone ML powered models when needed to support automated investigation of customer defects. A day in the life - Develop techniques to measure and improve the performance of agentic systems, even when the performance of those systems exceed the existing human benchmark - Interface closely with Engineering and Product partners to align the direction of scientific development with needs of the greater business - Publish techniques internally and externally (when possible) to promote greater rigor in agentic development About the team CXI Tech team owns building technology products to drive defect elimination across Amazon and at scale to safeguard and improve the customer experience across all interactions with Amazon.

The Japan Prime & Marketing team drives customer growth and engagement for Amazon Japan. Our applied science team combine advanced machine learning with deep business understanding to deliver experiences that delight customers and grow the Prime membership base in one of Amazon's most dynamic and competitive marketplaces. We are seeking a Senior Applied Scientist to lead the science for personalization and customer growth initiatives across Japan Points, promotional campaigns, and Prime membership engagement. You will own end-to-end science solutions — from problem formulation and data analysis through model development, A/B testing, and production deployment — that directly impact millions of Japanese customers. This is a high-visibility role where you will define the science roadmap, influence business strategy with data-driven insights, and collaborate with product, engineering, economics, and marketing teams across Japan and globally. Key job responsibilities - Define and execute the science roadmap for personalization, points optimization, promotions targeting, and customer growth within Japan Prime & Marketing - Design and develop machine learning models for customer segmentation, lifetime value prediction, churn propensity, and next-best-action recommendation to drive Prime acquisition and retention - Build optimization frameworks for Japan Points allocation, promotional offer targeting, and budget efficiency that maximize long-term customer value rather than short-term engagement - Apply causal inference, experimentation design, and econometric methods to measure the incremental impact of points, promotions, and marketing interventions - Develop personalization systems that tailor offers, messaging, and incentive structures to individual customer preferences and lifecycle stages - Lead the design and analysis of large-scale A/B tests and quasi-experimental studies to validate model performance and business impact - Collaborate with engineering teams to integrate models into production systems with millisecond-level latency requirements serving millions of daily active customers - Influence senior leadership through clear communication of scientific findings, trade-offs, and strategic recommendations - Mentor junior scientists and raise the scientific bar across the team through code reviews, design reviews, and knowledge sharing - Contribute to the broader scientific community through internal and external publications at peer-reviewed venues

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist II Job Location: San Diego, California Job Number: AMZ9890756 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. 40 hours / week, 8:00am-5:00pm, Salary Range: $142,800/year to $193,200/year.   Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000