Careers

We are seeking a Principal Applied Scientist to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. We leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Define and drive the long-term scientific roadmap for whole body control and dexterous manipulation, working with autonomy and delivering artifacts that set the standard for scientific and engineering excellence - Serve as the primary technical authority on whole body control methods — including reinforcement learning, imitation learning, hierarchical quadratic programming, and model-predictive control — across the organization - Identify and tackle intrinsically hard, open-ended research problems in loco-manipulation, acquiring expertise as needed and proposing innovative solutions that span multiple teams - Collaborate with hardware and robotics leads to co-design systems for loco-manipulation, ensuring science solutions are grounded in real-world deployment constraints - Represent scientific capabilities to senior leadership and external partners; communicate complex technical concepts to both technical and non-technical audiences - Mentor and develop a community of Applied Scientists and engineers, raising the scientific bar across the organization

How can we improve the customer experience by tailoring what we display on our pages based on available data? How do we build models that help us innovate in different ways to enhance customer experience? What is the relationship between what customers do on the site vs. what they actually buy? How do we do all of this without asking the customer a single question? Our team's stated missions is to "grow each customer’s relationship with Amazon by leveraging our deep understanding of them to provide relevant and timely product, program, and content recommendations." Recommendations at Amazon is a way to help customers discover products. Our team strives to better understand how customers shop on Amazon (and elsewhere) and build recommendations models to streamline customers' shopping experience by showing the right products at the right time. Understanding the complexities of customers' shopping needs and helping them explore the depth and breadth of Amazon's catalog is a challenge we take on every day. Using Amazon’s large-scale computing resources, you will ask research questions about customer behavior, build state-of-the-art models to generate recommendations, and run these models directly on the retail website. You will participate in the Amazon ML community and mentor Applied Scientists and software development engineers with a strong interest in and knowledge of ML. Your work will directly benefit customers and the retail business and you will measure the impact using scientific tools. We are looking for a passionate, hard-working, and talented Applied Scientist who has experience building mission critical, high volume applications that customers love. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.

Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists and Engineers developing models to predict customer behavior and optimize the customer experience with Amazon Prime. This includes identifying who our customers are, modeling customer behavior, and creating personalization systems to optimize the experience. As an ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, GenAI based content creation, foundation modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI, LLMs, deep learning, supervised learning, bandits, optimization, and RL. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in AI/ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various AI/ML algorithms and techniques (GenAI, LLMs, transformers, sequential models, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. Major responsibilities - Build and develop AI and machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage GenAI, LLMs, deep learning, reinforcement learning for building production AI/ML systems - Develop backtesting/offline policy estimation tools and integrate with reporting systems. - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI, machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.

Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people who are passionate about making a meaningful impact on communities and the environment while helping shape the future of sustainable business practices. Sustainability Science and Innovation (SSI) is a multi-disciplinary team within WW Sustainability combining science, analytics, economics, statistics, machine learning, product development, and engineering expertise. We use data across the sustainability imperatives (carbon, water, waste, biodiversity, environmental risk and more) and these skills and capabilities to identify, develop, experiment, and scale the scientific solutions and innovations necessary for Amazon, customers and partners to help them solve their hardest unmet and evolving sustainability needs and goals. The Worldwide Sustainability (WWS) organization is seeking an exceptional scientific leader to join Amazon's Sustainability Science and Innovation team as a Senior Researcher for Materials Chemistry Innovation. This role focuses on hands-on experimental research in materials chemistry to accelerate the discovery and validation of sustainable materials through systematic synthesis, characterization, and performance testing. You will lead the design and execution of experimental research campaigns targeting catalysts, functional materials, and sustainability-relevant chemistries across multivariate parameter spaces. You will establish scientific strategy and technical roadmaps for materials discovery while leading research initiatives that tackle complex sustainability challenges in critical industrial sectors. This position requires driving breakthrough solutions in materials synthesis and characterization through internal capabilities and strategic partnerships with universities, industry scientists, and government laboratories. You will mentor junior scientists and engineers while collaborating across Amazon's Innovation Lab Network to translate research into scalable solutions. Your leadership will be essential in developing early-stage, cost-effective materials that address significant technical and economic challenges fundamental to Amazon's operations, requiring you to navigate complex trade-offs between immediate deliverables and long-term environmental impact. You will also shape how emerging automation and AI tools are applied to accelerate materials discovery workflows. The ideal candidate demonstrates extensive experience in materials synthesis, advanced characterization techniques, and systematic experimental design for performance validations. You must possess proven ability to lead cross-functional teams, establish research priorities, and drive scientific innovation from concept to implementation. Deep technical expertise in materials testing methods, combined with strategic vision for translating research into practical applications is essential. Experience with high-throughput and combinatorial experimental approaches to efficiently explore large design spaces is highly valued. Your work will establish new paradigms in sustainable materials discovery through rigorous experimental research and performance testing, directly contributing to Amazon's sustainability goals while creating scalable solutions that extend beyond the company's immediate operations. Key job responsibilities - Develop scientific models that help solve complex and ambiguous sustainability problems, and extract strategic learnings from large datasets. - Work closely with applied scientists and software engineers to implement your scientific models. - Support early-stage strategic sustainability initiatives and effectively learn from, collaborate with, and influence stakeholders to scale-up high-value initiatives. - Support research and development of cross-cutting technologies for industrial decarbonization, including building the data foundation and analytics for new AI models. - Drive innovation in key focus areas including packaging materials, building materials, and alternative fuels. About the team Diverse Experiences: World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a cutting-edge product. The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for a Senior Applied Scientist to join our Applied AI team to work on LLM-based solutions. On our team you will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. You will be responsible for developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. You will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. We are seeking an experienced Scientist who combines superb technical, research, analytical and leadership capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems. You will be expected to have an established background in building highly scalable systems and system design, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex problems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you an experienced in sustainability science professional who is passionate about making a big impact? Are you interested in a high impact role at the world’s preeminent cloud computing company? The AWS Sustainability Science team is hiring a Sr. Sustainability Scientist. This role will support our sustainability goals by developing scalable methods and models to assess and improve the environmental impacts of AWS data centers and cloud computing services from manufacturing, transportation, use, and end-of-life. This work will drive a deeper understanding of AWS’s environmental impacts, and enable strategic long-term planning. The ideal candidate will have industry experience in driving Life Cycle Assessments (LCAs) of products and services, a data science foundation in forecasting methods, possess a strong understanding of the GHG Protocol and carbon accounting practices, and have a first principles knowledge of cloud infrastructure . The candidate should be comfortable working with imperfect data, identifying sources of uncertainty, and finding public data to fill the gaps where needed. The successful candidate must have strong analytical skills and the ability to apply systems thinking to complex, fast moving problems. The candidate should have familiarity with LCA methods and applications. The successful candidate will act as a subject matter expert, including designing research, gathering data, interpreting results, and developing science-driven narratives. The candidate will operate within a cross-functional project team in gathering and analyzing large amounts of data. Key job responsibilities In this role you will be responsible for: * Developing Life Cycle Assessment (LCA) methodologies to ensure AWS has an accurate and credible basis for sustainability efforts. * Developing internal LCA models and forecasting methods for AWS infrastructure and services * Conducting deep dives to identify, evaluate, and incubate emerging technologies that are informed by the insights from the models built. * Collaborating with an engineering team to develop dashboards and tools to support long-term planning. * Building and developing relationships with internal and external stakeholders to drive programs to completion A day in the life Each day you will interact with different teams responsible for all aspects of cloud infrastructure. Your work will span the life cycle of our operations and allow you to influence how we develop and implement sustainability practices and new technology. You will have the opportunity to work on projects locally and globally. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Do you want to lead the development of advanced machine learning systems that protect millions of customers and power a trusted global eCommerce experience? Are you passionate about modeling terabytes of data, solving highly ambiguous fraud and risk challenges, and driving step-change improvements through scientific innovation? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right place for you. We are seeking a Senior Applied Scientist to define and drive the scientific direction of large-scale risk management systems that safeguard millions of transactions every day. In this role, you will lead the design and deployment of advanced machine learning solutions, influence cross-team technical strategy, and leverage emerging technologies—including Generative AI and LLMs—to build next-generation risk prevention platforms. Key job responsibilities Lead the end-to-end scientific strategy for large-scale fraud and risk modeling initiatives Define problem statements, success metrics, and long-term modeling roadmaps in partnership with business and engineering leaders Design, develop, and deploy highly scalable machine learning systems in real-time production environments Drive innovation using advanced ML, deep learning, and GenAI/LLM technologies to automate and transform risk evaluation Influence system architecture and partner with engineering teams to ensure robust, scalable implementations Establish best practices for experimentation, model validation, monitoring, and lifecycle management Mentor and raise the technical bar for junior scientists through reviews, technical guidance, and thought leadership Communicate complex scientific insights clearly to senior leadership and cross-functional stakeholders Identify emerging scientific trends and translate them into impactful production solutions

If you are excited about applying your science and engineering skills in business problems in the space of Credit management, B2B Financial Service, and Payments, we invite you to consider this Applied Scientist opportunity within Amazon B2B Payments and Lending (ABPL). ABPL is seeking a Senior Applied Scientist who combines their scientific and technical expertise with business intuition to build flexible, performant, and global solutions for complex financial and risk problems. You will develop and deploy production models to enhance our product features & processes that will delight our customers. Key job responsibilities As a Sr. Applied Scientist, you will design and build systems that support financial products. You will work closely with business partners, software and data engineers to build and deploy scalable solutions that deliver exceptional value for our customers. You will utilize intellectual and technical capabilities, problem solving and analytical skills, and excellent communication to deliver customer value. You will partner with product and operations management to launch new, or improve existing, financial products within Amazon. Responsibilities include: - Understand business and product strategies, goals and objectives. Make recommendations for new techniques/strategies including GenAI innovations, agentic AI frameworks, and foundation models, and to improve customer experience and business outcomes - Apply advanced data mining, machine learning, and Generative AI techniques to create AI/ML capabilities and support Credit and Fraud Management - Source, incorporate, and analyze alternative data to drive innovation, utilizing GenAI and foundation models - Own production models (real time and batch), conduct code review and model monitoring to insist high bar of operating excellence and ensure high performant models - Conduct research and educate business, product, marketing and product teams on the implementation of models and GenAI innovations, enabling strategic decision making through AI-powered insights and automation A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon Seller Assistant is our flagship GenAI-first, multi-agent system that reimagines Seller experience. Our vision is to provide each seller with a proactive, autonomous, agentic assistant that understands their business and helps them navigate the complexities of selling by anticipating their needs, surfacing insights, resolving issues, taking actions on their behalf, and helping them grow. Amazon Seller Assistant helps millions of sellers on Amazon serve billions of customers worldwide. We are seeking a world-class Data Scientist to help define and build the next generation of Amazon Seller Assistant. You will partner with top-tier scientists and engineers to launch production-grade agentic capabilities at Amazon's scale — owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on. Key job responsibilities • Own the product vision, strategy, and roadmap for a key Seller Assistant capability area. • Define and ship agentic experiences — reasoning, planning, memory, context engineering — that solve hard seller problems at scale. • Partner with scientists and engineers to translate frontier AI research into production-grade features sellers trust and depend on. • Design rigorous evaluation frameworks — automated and human-in-the-loop — to measure agent quality, accuracy, and business impact. • Deep-dive into seller data, identify unmet needs, and write compelling PRFAQs that set the direction for your team. • Drive cross-functional alignment across science, engineering, UX, and business teams to deliver with speed and quality. About the team Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce — not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. We move with the urgency of a startup and the resources of the world's most customer-obsessed company, he latest breakthroughs in science and engineering into capabilities that sellers rely on every day.

Amazon Japan Store Tech (JST) Science team serves as the core science division of JP Store Tech, with the vision to enable and accelerate the best-in-class CX through state-of-the-art machine learning technologies. This team owns the science vision definition, science roadmap planning, and science solution delivery in key business areas in Japan including Search, Customer Growth and Engagement, Personalization and Delivery. As an Applied Scientist, you will design, implement and deliver models on Amazon site, helping millions of customers every day to find quickly what they are looking for. You will propose innovation to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production system that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Key job responsibilities * Invent or adapt new scientific approaches, models or algorithms inspired and driven by customers’ needs and benefits at the project level. * Analyze data and identify the gaps in existing solutions, and propose innovative science solutions. * Contribute to research papers that are published at peer-reviewed internal and/or external venues, and contribute to the wider scientific community. * Working with teams worldwide on global projects.