Careers

Alexa+ is the world’s best Generative AI powered personal assistant / agent for consumers, and is becoming the conversational AI interface for Amazon services with the launch of Alexa for Shopping on Amazon.com and Amazon mobile app. At Alexa Ads, we are creating industry's first and most advanced Agentic Advertising products to drive Agentic Commerce. We are seeking an Applied Scientist to join our newly expanding team in India focused on Alexa Agentic/Conversational Ads and Personalization. In this role, you will build machine learning models that seamlessly and naturally integrate relevant advertising into the Alexa experience while deeply personalizing user interactions. You will work closely with other scientists, engineers, and product managers to take models from conception to production. Key job responsibilities - Design, develop, and evaluate innovative machine learning and deep learning models for natural language processing (NLP), recommendation systems, and personalization. - Conduct hands-on data analysis and build scalable ML pipelines. - Design and run A/B experiments to measure the impact of new models on customer experience and ad performance. - Collaborate with software development engineers to deploy models into high-scale, real-time production environments. About the team We are building a new science team in Bangalore to solve some of the most impactful problems in computational advertising. This isn't about tweaking existing models as we are rethinking how ads are ranked, priced, and personalized across voice-first and screen-first surfaces. These are problems that don't have textbook solutions. Key points to note about the team: 🧪 Greenfield team - you are not joining a mature org with rigid processes. You will shape the science roadmap, pick the problems, and define the culture from day one. 📈 Direct business impact — your models directly drive revenue. No yearly cycles to see if your work matters. 🌏 Global scope, local autonomy — collaborate with scientists and engineers across Seattle, Sunnyvale, and Bangalore, but own your problem space end-to-end. 🎓 Ship AND Publish: We encourage top-tier publications (NeurIPS, ACL, EMNLP, KDD, ICML, WWW) while ensuring your research hits production.

RIVR, an Amazon company, is building Physical AI by deploying autonomous robots for real-world doorstep delivery. Operating daily in diverse urban environments, RIVR's robots continuously learn from and navigate the millions of scenarios encountered during deliveries. By owning the full stack from software. Our fleet of delivery robots operates globally today, generating vast amounts of robotic real-world data. By utilizing state-of-the-art Vision-Language-Action (VLA) models, large-scale generalist models (like Transformers), generative AI, and similar methods, we can leverage this pool of data to significantly enhance its autonomy, navigation, and manipulation skills. In this role, you will develop multi-modal models that enable robots to autonomously generate actions from demonstrations, real-time sensor data, and natural language commands. We are seeking an expert in VLA models, imitation learning, and generative AI techniques with a deep knowledge of supervised, and self-supervised learning algorithms. If you are passionate about pushing the boundaries of AI we invite you to join us in shaping the future of intelligent robotics. Key job responsibilities Develop and implement Vision-Language-Action (VLA) models, generalist robot transformers, and imitation learning algorithms (e.g., diffusion policies) to enable robots to autonomously execute complex tasks. Design, test, and refine your algorithms to meet the demands of complex real-world autonomy and navigation tasks, with a focus on spatial reasoning and generalization. Streamline the data collection and training workflow to efficiently expand model capabilities with new tasks and data sources. Collaborate with the reinforcement learning team to innovate methods that leverage both simulated and real-world data. Optimize and distill networks for real-time deployment on the edge (e.g. Nvidia Jetson Thor). Build, lead and mentor an exceptional team of software engineers. Provide expert guidance to product managers and executives for strategic decision-making. Create and maintain documentation, guidelines, and best practices to streamline knowledge sharing.

RIVR, an Amazon company, is building Physical AI by deploying autonomous robots for real-world doorstep delivery. Operating daily in diverse urban environments, RIVR's robots continuously learn from and navigate the millions of scenarios encountered during deliveries. By owning the full stack from software to hardware, RIVR is purpose-built for safety, reliability, and the customer from day one. Imitation learning enables our robot to mimic "expert" behaviors, derived from human demonstrations or algorithmic strategies. By utilizing state-of-the-art generative AI and similar methods, our wheeled-legged robot can significantly enhance its autonomy and manipulation skills. In this role, you will enable robots to autonomously generate actions from demonstrations and real-time sensor data. These processes may also incorporate responses to natural language commands, further advancing the robot's skills. We are seeking an expert in imitation learning and generative AI techniques that directly produce robot behaviors, along with a deep knowledge of both supervised and self-supervised learning algorithms. If you are passionate about pushing the boundaries of AI and eager to deliver innovative solutions, we invite you to join us in shaping the future of intelligent robotics. Key job responsibilities Develop imitation learning algorithms, such as diffusion policies, to enable robots to autonomously execute actions based on demonstrations and real-time sensor data. Design, test, and refine your algorithms to meet the demands of complex real-world autonomy and manipulation tasks. Construct a dataset for the imitation learning algorithm using human demonstrations or automated expert algorithms. Streamline the workflow to efficiently expand the imitation learning dataset with new tasks. Collaborate with the reinforcement learning team to innovate methods that leverage both simulated and real-world data. Implement deployment-ready code for the real robot, optimized for the robot’s computational constraints. Build, lead and mentor an exceptional team of software engineers. Provide expert guidance to product managers and executives for strategic decision-making. Create and maintain documentation, guidelines, and best practices to streamline knowledge sharing.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Demand Tech Experience (DTx), as an org, owns the Amazon Ads Console — the advertiser-facing workspace for creating and managing campaigns, reviewing performance, and acting on recommendations used by millions of advertisers. Our team, DTx Science, is the centralized science team within DTx, dedicated to improving and protecting the advertiser experience across ad consoles through applied science methodologies. The team drives impact through four core functions: Ad Console Personalization, Recommendation Development, Ad Console Experimentation, and DVA Agent Evaluation and Impact Measurement. In this role, you will work closely with business leaders, stakeholders, and cross-functional teams to drive program success through ML- and agentic-driven solutions. You will shape the applied science roadmap, promote a culture of data-driven decision-making, and deliver significant business impact for millions of advertisers worldwide and the company using advanced data techniques and applied science methodologies. Key job responsibilities As an Sr. Applied Scientist on this team, you will - Lead the development of agent evaluation, agent impact measurement, agent experimentation, and agent advertiser experience - Lead high-ambiguity projects and drive alignment across teams on science and engineering solutions. - Drive adoption of state-of-the-art scientific technologies in generative AI, reinforcement learning, causal inference, classical machine learning, and natural language processing to improve the team's existing science solutions. - Translate complex scientific challenges into clear and impactful solutions for business stakeholders. - Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. - Foster collaborations between scientists to move faster, with broader impact. - Regularly engage with the broader scientific community with presentations, publications, and patents. About the team The DTx Science team is the centralized science team within Demand Tech Experience (DTx), dedicated to improving and protecting the advertiser experience across ad consoles through applied science methodologies. The team drives impact through four core functions: Ad Console Personalization, Recommendation Development, Ad Console Experimentation, and DVA Agent Evaluation and Impact Measurement. Improve advertiser experience: Ad Console Personalization and Recommendation Development aim to improve the advertiser ad console experience by providing customized and personalized console experiences for each user and increasing their ad performance with relevant, science-backed onboarding and oppertunty recommendations. Protect advertiser experience: Ad Console Experimentation and DVA Agent Evaluation and Impact Measurement protect the advertiser experience by supporting the organization in making data-driven decisions to launch UX and agentic features that benefit advertisers.

Are you passionate about turning complex data into actionable insights that shape how millions of sellers and businesses experience Amazon? EU 3P Amazon Business are looking for a Senior Data Scientist who thrives on solving ambiguous, high-impact problems using advanced analytical and machine learning techniques. In this role, you will lead the design and delivery of data science solutions that drive measurable business outcomes. You will partner with cross-functional teams to identify opportunities, develop models, and translate findings into strategies that inform critical decisions. If you are curious, collaborative, and energized by working at scale, this is an opportunity to make a meaningful difference. Key job responsibilities - Lead the end-to-end design, development, and delivery of data science solutions for complex business problems, applying statistical modeling, machine learning, and quantitative analysis to generate actionable recommendations. - Evaluate and recommend appropriate data science strategies and methodologies by leveraging broad expertise across multiple disciplines, ensuring solutions are rigorous, scalable, and aligned with business goals. - Collaborate with engineering, product, and business teams to define problem statements, advocate for relevant data collection and instrumentation, and communicate insights that influence team strategy. - Drive data science best practices across the team by establishing standards for code quality, model validation, and reproducibility, while mentoring other data scientists and reviewing their analyses and models. - Identify gaps in existing metrics and measurement frameworks, propose new approaches, and proactively restructure data sources to improve analytical capabilities and operational excellence. A day in the life You start your morning reviewing model performance dashboards and identifying areas for improvement. By mid-morning, you are deep in collaboration with engineers and product partners, aligning on how your latest analysis will shape an upcoming launch decision. After lunch, you might prototype a new machine learning approach, run experiments, or write up findings in a document for leadership review. You also carve out time to mentor a teammate on a modeling challenge and participate in a science review, offering feedback that raises the quality bar for the group. You will work with global partner data teams. About the team Our team is focused on using data science to solve meaningful problems that directly impact Amazon's 3P business in Europe. We value intellectual rigor, creative problem-solving, and a collaborative environment where every team member's perspective matters. We are building toward a future where our models and analyses drive smarter, faster decisions at scale. If you want to join an inclusive team that encourages experimentation and continuous learning, we would love to hear from you.

We are seeking a Principal Measurement and Attribution Analytics scientist to further the development and application of analytics methods to examine the complex data flows of measurement, attribution and shopper analytics and to translate deep-dives into actionable insights for our product teams. In this role you will develop new tools to analyze our advertising data to help improve the performance of our bidding algorithms, targeting and relevance systems, help advance our supply strategy, and evaluate the adoption and impact of feature releases. Key job responsibilities - Analyze data trends regarding supply, optimization, ad load, and advertising mix effects that affect advertiser performance and contribute to achieving advertiser goals. - Present papers to senior leaders on issues like feature development impact on identity recognition rates, and changes of ad selection systems to improve fill rate highlighting insights that will inform our business development and engineering roadmaps. - Identify, standardize, and operationalize KPIs to effectively measure the performance of all systems involved in ad serving, and use trend insights to inform business priorities. - Partner with engineering teams to define data logging requirements and getting these prioritized in engineering roadmaps. - Validate financial models through analysis - Develop and own ad revenue and supply intelligence analytics decks that provide ongoing deep-dives A day in the life The Measurement and Attribution science leader will work closely with business leaders and engineers on developing science and analytics framework for Ads performance measurement and attribution products and programs as well as common data architecture that will optimize our data logging at different grains, and will allow data interoperability from bid flow to optimization to campaign delivery and performance. There will be an emphasis on understanding the impact of shopper journeys to and from Amazon properties and their implication on product development. The candidate will then analyze the data and present papers and ongoing reports on actionable insights. About the team The Ads Science Product Team's Mission: Work alongside those who need product data to apply objective perspective and business logic to uncover insights, advise strategic decisions, and adjust to industry changes.

Do you want to translate cutting-edge science into products that expand financial access for millions? At International and Emerging Stores Payments (IESP), we build payment solutions for communities and geographies that Amazon's selection and prices do not yet reach because of payment barriers. These markets make up roughly 80% of the world's countries and 85% of its population. As an Applied Scientist II on our team, you will design, build, and ship machine learning and generative-AI solutions that remove those barriers and advance financial inclusion, working at the intersection of research and production alongside scientists, engineers, and economists. If you are a curious, self-motivated researcher who turns ambiguity into clarity, we would like to hear from you. What you will work on: • Build models that recommend the most suitable payment method for each customer—for example installments, cards, or local payment options—and identify the right customers to reach, balancing customer preference, cost, and risk. • Take models to production behind a real-time, low-latency personalization layer that serves live shopping traffic at scale. • Build multi-agent generative-AI systems that turn unstructured inputs—customer feedback, documents, and operational data—into reliable, decision-ready insight, with verification that guards against model hallucination. • Help customers discover and adopt installments and alternative payment methods. • Design and analyze large-scale online experiments and causal measurement to validate real customer and business impact. Key job responsibilities • Design, develop, and evaluate machine learning and deep learning models, and deploy production-ready solutions to complex customer and business problems. • Conduct rigorous scientific research: form hypotheses, run experiments, evaluate model performance, and iterate on approaches within your domain of expertise. • Write clean, maintainable, and efficient code that integrates smoothly into larger systems and meets a high bar for operational excellence. • Partner with engineering to take your models to production, and with scientists across related payments ML teams to solve shared, complex problems. • Contribute to team roadmaps, priorities, and technical direction; mentor peers and provide constructive feedback on research and code. • Publish at peer-reviewed venues and file patent applications where appropriate. A day in the life You will start your day reviewing experiment results and refining model architectures based on new insights. Throughout the day you will alternate between writing research code, analyzing data, and discussing technical approaches with teammates, working closely with engineering to build your ideas and take them to production. You will regularly present findings and propose new ideas, and you may write research papers and submit patent applications. About the team We are the science team for International and Emerging Stores Payments. We build solutions that directly shape how customers pay and that drive conversion across Amazon's fast-growing international markets—and there is no shortage of hard science and engineering problems, since these markets span most of the world's countries and the majority of its customers. We value scientific rigor, creative problem-solving, and a genuine commitment to learning and growth. If you are excited about building impactful solutions and advancing financial inclusion through applied science, we would love to have you join us.

Do you want to translate innovative science into products that expand financial access for millions? At International and Emerging Stores Payments (IESP), we build payment solutions for communities and geographies that Amazon's selection and prices do not yet reach because of payment barriers. These markets make up roughly 80% of the world's countries and 85% of its population. As an Applied Scientist II on our team, you will design, build, and ship machine learning and generative-AI solutions that remove those barriers and advance financial inclusion, working at the intersection of research and production alongside scientists, engineers, and economists. If you are a curious, self-motivated researcher who turns ambiguity into clarity, we would like to hear from you. What you will work on: • Build models that recommend the most suitable payment method for each customer—for example installments, cards, or local payment options—and identify the right customers to reach, balancing customer preference, cost, and risk. • Take models to production behind a real-time, low-latency personalization layer that serves live shopping traffic at scale. • Build multi-agent generative-AI systems that turn unstructured inputs—customer feedback, documents, and operational data—into reliable, decision-ready insight, with verification that guards against model hallucination. • Help customers discover and adopt installments and alternative payment methods. • Design and analyze large-scale online experiments and causal measurement to validate real customer and business impact. Key job responsibilities • Design, develop, and evaluate machine learning and deep learning models, and deploy production-ready solutions to complex customer and business problems. • Conduct rigorous scientific research: form hypotheses, run experiments, evaluate model performance, and iterate on approaches within your domain of expertise. • Write clean, maintainable, and efficient code that integrates smoothly into larger systems and meets a high bar for operational excellence. • Partner with engineering to take your models to production, and with scientists across related payments ML teams to solve shared, complex problems. • Contribute to team roadmaps, priorities, and technical direction; mentor peers and provide constructive feedback on research and code. • Publish at peer-reviewed venues and file patent applications where appropriate. A day in the life You will start your day reviewing experiment results and refining model architectures based on new insights. Throughout the day you will alternate between writing research code, analyzing data, and discussing technical approaches with teammates, working closely with engineering to build your ideas and take them to production. You will regularly present findings and propose new ideas, and you may write research papers and submit patent applications. About the team We are the science team for International and Emerging Stores Payments. We build solutions that directly shape how customers pay and that drive conversion across Amazon's fast-growing international markets—and there is no shortage of hard science and engineering problems, since these markets span most of the world's countries and the majority of its customers. We value scientific rigor, creative problem-solving, and a genuine commitment to learning and growth. If you are excited about building impactful solutions and advancing financial inclusion through applied science, we would love to have you join us.

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision Models. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor interns. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites providing low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Communication Systems Research Scientist, this role owns the research and system design of the radio resource management (RRM) and radio access layers of Amazon Leo’s direct-to-device (D2D) system, delivering 3GPP-compliant service to unmodified commercial handsets. The Role: Be part of the team defining the communication system and architecture of Amazon’s direct-to-device wireless network and analyzing its system level performance: beam and cell capacity, spectral efficiency, coverage, latency and service availability. This is a unique opportunity to innovate with few legacy constraints, in a segment where the standard itself is still being written. This role leads the research and system design of radio resource management (RRM) for a 3GPP Non-Terrestrial Network (NTN), where D2D upends terrestrial assumptions: a power-limited handset with a near-isotropic antenna, very large cells, hopping beams, large time-varying delay and Doppler, and scarce shared spectrum. RRM in time, frequency and spatial domains is the focus, but the role reasons across the stack, from L1/L2 up through RRC, NAS and 5GC interworking. Agentic AI is expected to be a standard part of the work for development, optimization, tests and debugging, with the scientist accountable for the algorithms, models and conclusions. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities • Research, design and specify RRM algorithms for Amazon Leo’s 3GPP-based D2D system: MAC scheduling, link adaptation, power control, HARQ strategy, DRX, admission and congestion control, and load balancing, mapping 5QI and QoS flow requirements to scheduler behavior across voice, messaging, emergency and data services. • Treat beam management as part of joint resource optimization, not a standalone process, optimizing it with band assignment, packet scheduling and user pairing in multi-user MIMO (MU-MIMO). • Define the RRM framework for NTN conditions: earth-fixed and earth-moving cells, large time-varying propagation delay, ephemeris-assisted timing and Doppler pre-compensation, extended timing advance, selective HARQ feedback disabling, feeder link and satellite handovers, and interference and spectrum sharing across beams, satellites and terrestrial networks using the same MNO spectrum. • Design mobility and service continuity for a network where the base stations (i.e., satellites) move rather than the user: idle and connected mode mobility, location and time based conditional handover, cell reselection, paging, tracking area design, and NTN-to-terrestrial continuity. • Specify supporting L1/L2 elements with the PHY team: numerology under Doppler, PRACH and initial access, coverage enhancement through repetition, synchronization at low SNR, receiver abstraction, and FEC and BLER modeling for link adaptation. • Keep the radio design coherent with the networking layers: RRC and NAS, RLC and PDCP over long-RTT links, CU/DU split, NTN gateway and 5GC/EPC integration, and transport behavior. • Develop link-level and system-level simulators capturing constellation dynamics, beam patterns, handset characteristics, traffic models and RRM behavior, and use agentic AI across that loop: build and refactor simulation code, scale parameter sweeps, optimize scheduler and link adaptation parameters, explore configuration spaces too large to sweep by hand, maintain regression tests, and triage failures across logs, traces and over-the-air captures. • Translate research into system requirements and implementation-level specifications, and work with modem, payload, ground, RF, ASIC and Testbed teams through integration, field trials and link bring-up, root-causing gaps between simulation, implementation and over-the-air behavior in a fast-paced environment. • Represent Amazon Leo in 3GPP and other standards development organizations, develop and defend contributions on NTN and D2D work items, and contribute patents and publications.