Careers

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for a Senior Applied Scientist to join our team that is building revolutionary enterprise applications leveraging machine learning, generative AI, and agentic AI to help millions of companies worldwide manage their day-to-day supply chain operations. Our mission is to accelerate our customers' businesses through intuitive, differentiated technology solutions that solve enduring supply chain challenges. We blend strategic vision with curiosity and Amazon's real-world operational experience to build opinionated, turnkey solutions that make the 'buy versus build' decision a no-brainer for our customers. As a Senior Applied Scientist, you will design and develop state-of-the-art machine learning models and algorithms that power intelligent supply chain applications at global scale. You will work at the intersection of research and real-world product impact—translating scientific breakthroughs into production systems that serve millions of customers. We operate like a startup within AWS, offering you the opportunity to tackle unprecedented challenges while working with the latest technologies in deep learning, large language models, and optimization. If you are passionate about pushing the boundaries of applied science, thrive in ambiguous problem spaces, and want to shape the future of supply chain intelligence while having the backing of AWS's extensive resources, we want to hear from you. Key job responsibilities • Design, develop, and deploy novel machine learning models for demand forecasting, inventory optimization, anomaly detection, and supply chain decision-making. • Lead the development of GenAI and Agentic AI solutions that automate complex supply chain workflows and deliver intelligent, adaptive recommendations to customers. • Formulate real-world business problems as machine learning problems; define data requirements, model architectures, evaluation metrics, and experimentation frameworks. • Drive end-to-end applied science projects from ideation through experimentation, offline evaluation, A/B testing, and production deployment at scale. • Publish research findings in top-tier conferences (NeurIPS, ICML, KDD, AAAI) and file patents to advance Amazon's intellectual property. • Mentor and develop junior scientists; raise the technical bar for the science team through code reviews, design reviews, and knowledge sharing. • Collaborate closely with engineering, product management, and business stakeholders to translate scientific capabilities into customer-facing product features. • Influence the technical strategy and scientific roadmap for the organization; identify new areas of investment and emerging opportunities in AI/ML. • Establish and promote best practices for experimentation, model validation, and responsible AI development across the team. About the team The AWS Applied AI Solutions team builds enterprise applications that leverage Amazon's operational expertise to solve real-world supply chain challenges for millions of companies. We operate like a startup within AWS—moving fast, shipping iteratively using state-of-the-art AI technologies. We invest in your growth through mentorship from senior scientists, conference publication support, and internal science reading groups. Amazon values diverse experiences—even if you don't meet all preferred qualifications, we encourage you to apply. If your career hasn't followed a traditional path, don't let that stop you. ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

The Alexa Edge AI team is looking for a passionate, talented, and innovative senior applied scientist with a strong background in deep learning and speech processing techniques. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of an industry-leading product used every day by people you know. As an Applied Scientist, you will leverage Amazon’s heterogeneous data sources and large-scale computing resources to develop novel machine learning algorithms to advance the state of the art in speech and audio processing. Key job responsibilities · Conduct applied research project(s) effectively and know when to ask for help and when to work independently · Engage with an experienced cross-disciplinary staff to conceive and design innovative solutions for consumer products. · Actively participate and contribute to research activities including publications and patents · Work closely with an internal inter-disciplinary team, and outside partners to drive key aspects of product definition, execution and test. · Be proactive, flexible and able to succeed within an open collaborative peer environment

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Global Supply Chain Optimization Technology (SCOT) organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot We are the Optimal Sourcing Systems team (OSS) within SCOT and are looking for a Data Scientist II to join us! OSS designs and builds systems that measure and manage Amazon’s supplier capabilities, identify and react to supply disruptions, and prioritizes inbound freight for our global network. OSS software is used by every country Amazon services, and is a critical link to ensuring Amazon offers the products our customers want, at the lowest possible cost. This team under OSS orchestrates and tracks inventory movement into Amazon's network, maintains performance feedback loops, and ensures vendor compliance. The Data Scientist II, in partnership with the Product Management, Operations, and Tech teams, will lead efforts in four areas: 1) Building models to set optimal parameters such as lead times to ensure the accuracy of our Inbound network 2) Building analytical frameworks to identify and drive improvements in purchase order lifecycle management and defect coaching/chargebacks 3) Developing Gen AI solutions related to dispute evaluation and vendor coaching 4) Building models and solutions to enable collaborative inventory planning with vendors The ideal candidate thrives in ambiguous problem spaces, relishes working with large volumes of data, and enjoys the challenge of highly complex supply chain contexts. They can translate complex business logic into scalable models and communicate insights effectively to both technical and non-technical stakeholders. Keys to success in this role include exceptional analytics, statistics, judgment, and communication skills. Experience with supply chain optimization, operations research, or vendor management systems is a plus. Key job responsibilities - Collaborate with product managers, science, and engineering teams to design and implement model solutions for Sourcing Execution & Performance systems - Use large datasets or experiments to make causal inferences or predictions - Work with engineers to automate science analysis processes and build scalable measurement solutions - Interpret data, write reports, and make actionable recommendations - Drive technical standards and best practices for the team's Science solutions - Mentor and provide technical guidance to other team members on complex projects

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Member of Technical Staff with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Member of Technical Staff with the AGI team, you will support the development of algorithms and modeling techniques, to advance the state of the art with LLMs. You will support the foundational model development in an applied research role, including model training, dataset design, and pre- and post-training optimization. Your work will directly impact our customers in the form of products and services that make use of GenAI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in LLMs. About the team The AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

We are seeking a Applied Scientist to join the Alexa AI PAPI (Personalization, Autonomy, and Proactive Intelligence) Science team. In this role, you will architect and scale next-generation memory intelligence and personalization capabilities that power Alexa Plus—enabling it to learn, memorize, reason, and deliver deeply personalized, useful, and delightful responses that approach the vision of a true general personal assistant. Your responsibilities include: * Advance core technology: Invent, design, and implement state-of-the-art solutions for previously unsolved problems in agentic AI, memory retrieval, and context management at scale. * Solve real customer problems: Build systems that learn from heterogeneous, multi-modal customer signals—conversations, device visual signals, ambient activities, purchase histories, and more—to deliver the right information, in the right format, at the right time. * Build for scalability: Design and deploy customer-feedback-driven, self-optimizing agentic architectures that serve millions of customers across Amazon surfaces, programs, and marketplaces. * Drive platform-level impact: Contribute to a platform science team responsible for organizing and reasoning over diverse customer interactions to continuously improve personalization quality. * Champion scientific rigor and responsible evaluation: Own the end-to-end science lifecycle—from hypothesis formulation and offline experimentation to online A/B testing and production accountability. Design evaluation that measure personalization quality and safety at scale, ensuring every launch is backed by statistically sound evidence. This is not incremental work. You will push the boundaries of what personalized AI assistants can do—bridging research in generative AI, memory systems, and agentic reasoning with production systems that operate at Amazon on scale. Your innovations will directly shape how millions of customers experience Alexa Plus daily.

Join our Frontier AI & Robotics team to support the development of test infrastructure for next-generation robotic systems that will transform how robots perceive and interact with the world. You'll take ownership of designing and implementing software-driven test and validation frameworks across advanced actuators, precision sensors, and robotic subsystems — ensuring engineering validation and manufacturing test readiness to support breakthrough AI research and real-world deployment. Key job responsibilities - Test Infrastructure Development - Design, develop, and maintain automated test frameworks for engineering validation and manufacturing test of robotic systems and subsystems. Build scalable, reusable test software that integrates with hardware-in-the-loop (HIL) environments, data acquisition systems, and robotic control interfaces. - Software Integration & Automation - Develop test automation software in Python, C++, or equivalent languages to exercise actuators, sensors, vision systems, and communication interfaces. Implement scripted test sequences, data logging pipelines, and pass/fail criteria for prototype and production-intent hardware. - Hardware Bring-Up & SW/HW Integration - Perform hands-on hardware bring-up of robotic subsystems including power sequencing, communication interface validation, peripheral initialization, and firmware/software integration. Debug across the full stack, from board-level hardware through embedded firmware to application-layer test software, to bring new hardware revisions to a validated, testable state. - Engineering Validation & Mfg Test - Create and execute test protocols for functional validation, performance characterization, and regression testing of robotic subsystems. Develop test stations and software tooling that transition from R&D validation through manufacturing test readiness. - Debugging & Failure Analysis - Troubleshoot and root-cause issues across the robotic platform (power, compute, comms, actuators, sensors) using software diagnostic tools, log analysis, and bench instrumentation. Conduct failure analysis from component to system level. Reproduce critical failures and bridge communication between the lab and engineering teams. - Data Analysis & Reporting - Build data pipelines and analysis tools to aggregate test results, identify trends, and generate automated test reports. Develop dashboards or visualization tools that provide engineering teams with actionable insights on hardware quality and reliability. - Technical Documentation - Author and maintain test plans, test procedures, automation framework documentation, failure analysis reports, and troubleshooting guides; uphold consistent documentation standards across the lab. - Lab Operations Support - Support equipment maintenance, inventory management, vendor coordination, and safety/regulatory compliance for test lab environments. A day in the life Your focus centers on the software test infrastructure and hardware integration that validates our advanced robotic platforms. You'll develop and maintain automated test systems for engineering validation and manufacturing test while getting hands-on with hardware bring-up and debugging, working alongside hardware engineers, firmware developers, and fellow technicians. Your responsibilities include writing test automation code, building HIL test environments, bringing up new hardware revisions, debugging SW/HW integration issues at the bench, analyzing test data, and designing test fixtures. Throughout the day, you balance developing new test capabilities with hands-on hardware integration, supporting urgent prototype bring-up requests, maintaining test infrastructure, and preparing test readiness for upcoming milestones. You're switching between writing code at your workstation, probing signals and validating hardware at the bench, collaborating in design reviews with engineers, and ensuring test lab equipment is calibrated and maintained. About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through frontier foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.

Alexa AI is looking for a Senior Applied Scientist to build Alexa+, Amazon's LLM-powered conversational assistant. You will work on key initiatives spanning large language model fine-tuning, alignment, agentic reasoning, and evaluation — directly shaping the experience for hundreds of millions of customers worldwide. As a Senior Applied Scientist, you are a strong technical contributor who independently drives complex projects from ideation to production. You design and run rigorous experiments, develop novel approaches to challenging problems, and deliver high-quality models and systems at scale. Your work is characterized by scientific rigor, engineering excellence, and a focus on measurable customer impact. You collaborate effectively across teams, contribute to scientific discussions and reviews, and help elevate the technical bar within the organization. You proactively identify opportunities, propose solutions, and influence technical direction within your project area. Basic Qualifications - PhD/MS in Computer Science, Electrical Engineering, Machine Learning, Natural Language Processing, or a related technical field, OR Master's degree with 5+ years of relevant industry experience - 3+ years of hands-on experience in applied machine learning, predictive modeling, or NLP - Strong programming skills in Python or a related language - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow) - Track record of delivering ML/NLP solutions from research to production - Experience working with large language models (training, fine-tuning, or evaluation) Preferred Qualifications - 5+ years of relevant industry or academic research experience - Experience with LLM alignment techniques (RLHF, DPO, constitutional AI) - Experience with agentic AI systems, including planning, tool use, and orchestration - Experience with distributed training and large-scale model optimization - Peer-reviewed publications at top-tier venues (e.g., NeurIPS, ICML, ACL, EMNLP, ICLR) - Strong communication skills with the ability to present complex technical concepts to diverse audiences - Experience mentoring junior scientists or engineers Key job responsibilities - Design, implement, and evaluate novel approaches to LLM fine-tuning, alignment (RLHF, DPO), and distillation for production deployment - Develop and improve agentic systems — including multi-step reasoning, tool use, planning, and orchestration — that work reliably at scale - Build evaluation frameworks and methodologies that go beyond standard benchmarks to capture real-world conversational quality - Translate research advances into customer-facing products, working closely with engineering, product, and cross-functional science teams - Analyze large-scale experimental results, identify patterns, and iterate rapidly on model improvements - Publish results at top-tier venues and contribute to Amazon's presence in the broader research community - Mentor junior scientists and contribute to hiring efforts About the team Alexa AI is building the science and technology behind Alexa+, Amazon's next-generation conversational assistant. Our team works at the intersection of large language models, reinforcement learning from human feedback and verifiable rewards, agentic architectures, and multilingual/multimodal understanding. We operate at massive scale — our models serve customers across dozens of languages and device types. If you want to push the frontier of conversational AI and see your work used by people every day, come join us.

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Global Supply Chain Optimization Technology (SCOT) organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot We are the Optimal Sourcing Systems team (OSS) within SCOT and are looking for a Senior Applied Scientist to join us! OSS designs and builds systems that measure and manage Amazon’s supplier capabilities, identify and react to supply disruptions, and prioritizes inbound freight for our global network. OSS software is used by every country Amazon services, and is a critical link to ensuring Amazon offers the products our customers want, at the lowest possible cost. This team under OSS orchestrates and tracks inventory movement into Amazon's network, maintains performance feedback loops, and ensures vendor compliance. The Senior Applied Scientist, in partnership with the Product Management and Tech teams, will lead efforts in following areas: 1) Provide technical leadership and mentorship to the Science team, setting the standard for methodological rigor, peer review, and innovation across all workstreams 2) Build solutions to enable collaborative inventory planning with vendors through agent to agent collaboration or humans-in-the loop collaborative methods 3) Pioneer Gen AI solutions for dispute evaluation and vendor coaching, defining the technical approach, evaluating model performance against business outcomes, and establishing responsible AI guardrails for production deployment 4) Drive the full development cycle from whiteboarding new algorithmic approaches to production-scale deployments 5) Collaborate with SDEs to build high-performance, distributed training and inference pipelines; translate complex scientific concepts into scalable, production-grade code The ideal candidate is a seasoned scientist who thrives in ambiguous, high-impact problem spaces and brings the technical depth to independently structure and solve complex challenges across the supply chain. The successful candidate will be a person who has deep understanding about machine learning/reinforcement learning/GenAI models, enjoys and excels at diving into data to analyze root causes, and implementing long term solutions. They can translate complex business logic into scalable models and communicate insights effectively to both technical and non-technical stakeholders. Keys to success in this role include exceptional Science depth and breadth, analytics, statistics, judgment, and communication skills. Experience with supply chain optimization, operations research, or vendor management systems is a plus. Key job responsibilities Set the technical vision and drive best practices for the team's science solutions, including model evaluation frameworks, experimentation standards, code quality, and documentation Mentor junior scientists and raise the bar across the organization Lead cross-functional collaboration with product managers, science, and engineering teams to define problem frameworks, identify high-impact opportunities, and architect end-to-end model solutions for Sourcing Execution & Performance systems Design and execute rigorous studies and predictive modeling pipelines on large-scale datasets and experiments, establishing methodological standards for statistical validity, reproducibility, and business interpretability Partner with engineering to productionize science workflows driving the automation of analysis processes, building scalable measurement solutions, and ensuring models are robust, monitored, and maintainable in production environments

Are you interested in how to build AI reasoning systems that give provably correct answers? Are you excited by science at the interface of classical AI reasoning and Large Language Models (LLMs)? Would you like to apply your technology to serve operations customers better? Amazon Robotics is looking for a talented Applied Scientist. You will innovate on combining language models (LMs) with classical AI reasoning. You will work with a team of scientists and engineers to achieve this. You will publish your results in papers at leading venues in AI. You will be part of a larger team and have the opportunity to work on problems such as: using LMs to generate plans, using AI reasoning to verify plan correctness, learning efficient reasoning strategies, self-improving models. You will work on basic science and on business problems in robotics, automation and fulfillment across our operations. Key job responsibilities In this role you will: • Work closely with other scientists and engineers, and be part of Amazon’s diverse global science community. • Publish your research in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent new techniques in your area(s) of expertise. A day in the life You'll meet regularly with your technical lead and your team on your ideas, get guidance and feedback, work together on architectures and algorithms, author papers, build AI systems, all with the aim of delivering results for your operations customers. You'll work closely with other scientists to review your plans and results. You'll meet with engineers to implement your ideas at scale. About the team The Veritas team is a science team working at the boundary between language models and classical AI reasoning. We work across on customer problems in fulfillment, automation and robotics. We focus on high quality research science informed by practical problems.

Amazon.com’s Product Detail Page team is looking for talented, motivated and passionate applied scientist to be part of the design and development of a highly scalable multi-tiered shopping application to provide the best possible online shopping experience for Amazon customers world-wide. Our team is comprised of talented applied scientists, developers, testers, program managers, designers and product managers tasked with the singular goal to create THE world's best buying experience. Scientists on this team develop the next-generation technologies and experiences that change how millions interact and shop online. To provide the best possible online shopping at the scale of the web requires ideas from every area of computer science, including distributed computing, large-scale system design, machine learning, natural language processing, data compression and user interface design; the list goes on and is growing every day. We need our scientists to be versatile and always eager to tackle new problems as we continue to push technology forward. Our team leverages sophisticated econometric, machine learning, and big data technologies to help customers to discover the right products at the right prices from millions of trusted sellers billions of times a day. If you are looking for a career-defining opportunity on one of the most customer centric and business impacting teams within Amazon, we’d love to hear from you. We are looking for an Applied Scientist to help build the next generation of Detail Page optimization algorithms. These new set of algorithms will incorporate the continually changing preferences of our customers and continue to scale with numerous new programs that Amazon is introducing for our customers. You will work with multiple Amazon businesses and programs to identify big business opportunities and propose new business features and technical systems to improve customer experience on Amazon Detail Page, Search Page and many other widgets throughout the website. You will be responsible for the quality of algorithm design and will get the opportunity to present your ideas and share results of your deliverables with Amazon executives on a frequent basis. You will get an opportunity to work with senior scientists to define and enforce broad, company-wide technical standards in optimization techniques, statistical modeling and simulation techniques, and/or data analytics.