Careers

Amazon's Modeling and Optimization (MOP) team seeks motivated individual with strong analytical and algorithmic skills to optimize the global logistics network and its operations. Key job responsibilities - Enhance global logistics network efficiency through data-driven simulation and optimization - Reduce variable costs by improving network design, inventory placement, process and operational planning, and resource allocation - Optimize capital investment through strategic fixed asset deployment planning - Develop metrics to quantify business impact of implemented solutions A day in the life - Lead development of production-ready algorithms and scientific tools for under-the-roof (UTR) and network process analysis and optimization - Drive planning and execution decisions on operation timing and resource allocation to improve capacity, cost, and speed. - Manage customer interactions, promote science-based processes, and incorporate customer needs into tool improvements. - Partner with team members and customers to exercise judgment on appropriate analysis methods for various business requests. - Interact with and influence adjacent systems and tools, including those for long-term operating policies and daily capacity planning. - Blend scientific expertise with business acumen to deliver impactful solutions across the organization.

As a member of a growing PNT team within Amazon Leo, the Time Transfer and Synchronization Engineer is responsible for designing, implementing, optimizing and monitoring high-precision synchronization architectures across terrestrial and space-based networks. You will use various time transfer protocols to achieve nanosecond-level accuracy over RF and optical links. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Design, implement, and validate time transfer systems using multiple methodologies including PTP/NTP, TWSTFT, GNSS Common View, GNSS All in View or other protocols - Implement time transfer over RF and optical links - Evaluate and integrate emerging time transfer technologies to achieve nanosecond level timing accuracy - Design and build an operational system to monitor the performance of clock synchronization architecture - Collaborate with cross-functional teams on satellite timing systems, ground gateway operations, and network time synchronization - Conduct performance analysis and troubleshooting of timing systems across distributed infrastructure

Amazon’s third-party marketplace is a multibillion-dollar global ecosystem, connecting customers and sellers across the world through millions of transactions annually. The Seller Fee Science Team integrates economic modeling, machine learning, and artificial intelligence to guide business fee strategy, ensure fees are accurately computed for millions of products, and improves the seller experience with AI tools that support any fee related contact (understanding, audit, and dispute). We build the scientific foundation that empowers sellers to grow their businesses with clarity and confidence. Our team brings together world-class economists, physicists, mathematicians, and computer scientists to tackle diverse challenging problems that require theoretical rigor and deliver real-world impact. For example, precision measurement of difficult to measure products, large-scale simulation of sales, inventory, and policy changes, as well as leveraging natural language understanding and automated reasoning to interpret policy, generate code, resolve disputes, audit fees, and respond to sellers at meaninful scale. As an applied scientist on our team, this role will focus on the application of machine learning and artificial intelligence to predict and reconcile measurement of products globally. This blends together statistical modeling, application of NLP, image processing, classical machine learning, cost-benefit analysis, causal modeling, and optimization. Your work will shape not only how fees are implemented, but how they are interpreted, experienced, and trusted at scale. You will partner closely with engineers and product partners to take your solutions from research to production. We are seeking scientists who are motivated by first principles, disciplined experimentation, and the technical challenge of deploying ideas at global scale. This is an opportunity to work on consequential problems where mathematical rigor meets real-world complexity, and where your models, algorithms, and systems will directly influence the experience of millions of sellers. If you are driven to build elegant solutions to hard problems—and to see them operate in production at meaningful scale—we would welcome the opportunity to build with you. Key job responsibilities - Identify opportunities to improve Seller Experience and translate ambiguous business challenges into well-defined scientific problems with measurable impact. - Design, develop, and deploy AI/ML models that improve fee accuracy, automate policy-to-code translation, and enhance seller understanding of fee calculations. - Partner closely with engineering and product teams to productionize solutions, meeting latency, scalability, reliability, and other system constraints. - Apply rigorous experimentation, causal inference, and simulation methods to validate models and quantify business impact at scale. - Communicate scientific innovations and results clearly to cross-functional stakeholders and contribute to the broader internal and external scientific community through publications, talks, and technical artifacts.

Amazon Science gives you insight into the company’s approach to customer focused scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. Are you an expert in Natural Language Processing (NLP), computer vision, Large Language Models (LLM) and multi-modality? Are you interested in building Generative AI solutions on complex business problems that have significant global benefit. The Brand Protection Science team designs and builds high performance AI systems using machine learning and deep learning that identify and prevent infringement and counterfeit on behalf of brand owners worldwide. We are looking for a highly talented scientist to help build of our AI vision for Brand Protection. As a applied scientist on the team, you will use STOA AI and ML techniques to understand and extract key information from product detail page, built automated AI solutions that thinks like human to make autonomous decisions. You will work backwards from data insights and customer feedback to build the right machine learning solutions, and resourceful in finding innovative solutions to unsolved problems. You will work closely will product team and engineering partners to launch the solution into production and own the end-to-end solution. An ideal candidate should be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied scientist, you will own the design and development of end-to-end AI solutions, from conception to launch in a rapidly evolving environment. You’ll have the opportunity to create science roadmaps, and drive production level projects that will support Amazon Science. extensive experience driving Machine Learning initiatives, specially in NLP and LLM applications, from conception to launch in a rapidly evolving environment. You will work closely with other scientists and enigneers to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Major responsibilities: - Understand business challenges by analyzing data and customer feedback - Collaborate with tech and product teams on building ML strategies, experimentation, implementation and continuous improvement - Analyze and extract relevant information from large amounts of both structured and unstructured data to design strategies to solve business problems. - Use deep learning and machine learning techniques to create scalable solutions for business problems - Create business and analytics reports and present to the senior management teams - Research and implement novel AI solutions and publish research papers Key job responsibilities Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. Our team builds large-scale machine-learning solutions that delight customers with personzlized content recommendations, at the right time, with the right level of explanation. As a Senior Applied Scientist in our team, you will lead the research, design, and development of new AI technologies for personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Please visit https://www.amazon.science for more information.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. Our team builds large-scale machine-learning solutions that delight customers with personzlized content recommendations, at the right time, with the right level of explanation. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Please visit https://www.amazon.science for more information.

We are looking for a passionate, talented, and inventive Data Scientist with a strong machine learning and analytics background to help build industry-leading language technology powering Rufus, our AI-driven search and shopping assistant, helping customers with their shopping tasks at every step of their shopping journey. This innovative role focuses on developing and optimizing large language model (LLM)-powered conversational experiences. The core emphasis is to get the best performance out of state-of-the-art LLMs via careful and methodical instruction design, contextual grounding, informed choices of MCP tools and agent/multi-agent systems, evaluation frameworks, and experimentation to systematically improve LLM quality, robustness, and customer impact. The work combines scientific rigor with product intuition to systematically raise the bar for conversational AI performance at Amazon scale. Our mission in conversational shopping is to make it easy for customers to find and discover the best products to meet their needs by helping with their product research, providing comparisons and recommendations, answering product questions, enabling shopping directly from images or videos, providing visual inspiration, and more. We do this by leveraging advanced analytics, Natural Language Processing (NLP), Machine Learning (ML), A/B testing, causal inference, and data-driven insights to continuously improve our systems. Key job responsibilities As a Data Scientist on our team, you will develop and maintain LLM instructions iterations and evaluation frameworks, including automated eval pipelines, LLM-as-a-judge methodologies, rubric design, and dataset curation to measure nuanced aspects of response quality. You will partner with the wider org to experiment with techniques such as retrieval augmentation, context enrichment, prompt decomposition, and model fine-tuning or post-training strategies, if and when applicable. You will leverage petabytes of data and identify opportunities to leverage machine learning models aimed at making conversational systems more performant. A day in the life You will: Perform hands-on analysis of large-scale multimodal interaction datasets to develop insights into how customers engage with conversational AI systems and how to improve response quality and customer experience. Use statistical methods, experimentation, and data-driven analysis to develop scalable approaches for measuring, evaluating, and optimizing large language model (LLM)-based shopping assistant systems, leveraging structured and unstructured contextual signals. Design and analyze A/B tests and experiments to evaluate new features and model improvements, ensuring statistical rigor and actionable insights. Develop metrics, dashboards, and reporting frameworks to monitor system performance, customer engagement, and business impact. Conduct deep-dive analyses to identify opportunities for improving conversational relevance, grounding, customer satisfaction, and downstream business impact. Collaborate with Applied Scientists and Engineers to translate analytical insights into production systems, working closely on model evaluation and deployment. Establish automated processes for large-scale data analysis, ETL pipelines, metric generation, and experimentation frameworks. Communicate results and insights to both technical and non-technical audiences, including through presentations, written reports, and data visualizations. About the team The Rufus Features Science team, based in London, works alongside ~150 engineers, designers and product managers, shaping the future of AI-driven shopping experiences at Amazon. The team works on every aspect of the Rufus AI, from making Rufus agentic, enabling customers to set price alerts or empower Rufus to act on their behalf and automatically purchase products when the price is right, to understanding multimodal user queries and generating answers that combine text, image, audio and video, including deep research reports that scour the web and the Amazon catalog to provide detailed and personalised shopping guidance. We utilize and advance state-of-art techniques in the fields of Natural Language Processing, gen AI, Information Retrieval, Machine/Deep Learning, and Data Mining. We validate our work by actively participating in the internal and external scientific communities.

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Amazon Leo to transform the space industry? If so, then we would love to talk! Key job responsibilities Work cross-functionally with product, business, capacity planning, and various technical teams (satellite engineering, communications systems and network engineering, science, simulations, etc) to quantify the impact of various technical trades, what if scenarios, and customer requirements on the long-term vision, strategy, and business case for Amazon Leo. Operate in ambiguous, fast-moving environments where speed of insight can matter as much as analytical precision. Scale models to include B2B, B2C, B2G, & mobility (aviation, maritime, land mobile), across geographic and temporal grains, capturing both short range, and long range impacts in terms of bandwidth capacity, quality of service metrics, and overall business revenue targets. Move prototypes to production environments, enabling scalable, repeatable analysis, and flexible frameworks for custom deal support. Work closely with the capacity planning and applied science teams to ensure that models seamlessly integrate with upstream and downstream systems. Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive decisions across Amazon Leo. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team The Amazon Leo Global Demand Planning team's mission is to map customer demand across space and time. We enable Amazon Leo's long-term success by delivering actionable insights and scientific forecasts across geographies and customer segments to empower long range planning, capacity simulations, business strategy, and hardware manufacturing recommendations through scalable tools and durable mechanisms.

Do you want to join an innovative team applying machine learning and advanced statistical techniques to protect Amazon customers and enable a trusted eCommerce experience? Are you excited about working with large-scale datasets and developing models that solve real-world fraud and risk challenges? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right fit for you. We are seeking an Applied Scientist to help develop scalable machine learning solutions that safeguard millions of transactions every day. In this role, you will partner with senior scientists and engineers to translate business problems into data-driven solutions, build and evaluate models, and contribute to next-generation risk prevention systems, including applications of Generative AI and LLM technologies. Key job responsibilities Apply machine learning and statistical techniques to build and improve risk management models Analyze large-scale historical data to identify risk patterns and emerging trends Develop, validate, and deploy innovative models under the guidance of senior scientists Experiment with emerging technologies, including GenAI/LLMs, to enhance automation and risk evaluation Collaborate closely with software engineers to implement models in real-time production systems Partner with operations and business teams to improve risk policies and operational efficiency Build scalable, automated pipelines for data analysis, model training, and validation Monitor model performance and provide clear reporting on key risk and business metrics Research and prototype new modeling approaches to improve system performance

Do you want to join an innovative team applying machine learning and advanced statistical techniques to protect Amazon customers and enable a trusted eCommerce experience? Are you excited about working with large-scale datasets and developing models that solve real-world fraud and risk challenges? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right fit for you. We are seeking an Applied Scientist to help develop scalable machine learning solutions that safeguard millions of transactions every day. In this role, you will partner with senior scientists and engineers to translate business problems into data-driven solutions, build and evaluate models, and contribute to next-generation risk prevention systems, including applications of Generative AI and LLM technologies. Key job responsibilities Apply machine learning and statistical techniques to build and improve risk management models Analyze large-scale historical data to identify risk patterns and emerging trends Develop, validate, and deploy innovative models under the guidance of senior scientists Experiment with emerging technologies, including GenAI/LLMs, to enhance automation and risk evaluation Collaborate closely with software engineers to implement models in real-time production systems Partner with operations and business teams to improve risk policies and operational efficiency Build scalable, automated pipelines for data analysis, model training, and validation Monitor model performance and provide clear reporting on key risk and business metrics Research and prototype new modeling approaches to improve system performance