Careers

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. We are seeking a highly skilled and analytical Data Scientist. You will play an integral part in the measurement and optimization of Amazon Music marketing activities. You will have the opportunity to work with a rich marketing dataset together with the marketing managers. This role will focus on developing and implementing models that aids in audience segmentation, AI-enablement in data/reporting, and assessing randomized controlled trials to rate marketing effectiveness. This role is suitable for candidates with strong background in cohort analysis, causal inference, statistical analysis, and data-driven problem-solving, with the ability to translate complex data into actionable insights. As a key member of our team, you will work closely with cross-functional partners to optimize marketing strategies and drive business growth. Key job responsibilities Develop Causal & Predictive Models Build and validate causal and predictive models that quantify how marketing and lifecycle programs affect customer retention, engagement, and subscriber growth for Amazon Music. Own the team's models end to end. Statistical Analysis at Scale Analyze large customer datasets using SQL and Python or R to interpret results and uncover meaningful patterns, grounding your work in trusted, well-governed data. Enable Data-Driven Decisions Partner with marketing and finance stakeholders to deliver recommendations that improve retention and return on investment. Prioritize the work with the greatest impact on customer growth, and present findings clearly to both technical and executive audiences. Bring AI into Self-Service Tools Partner with product managers and engineers to incorporate AI and machine learning into the team's self-service analytics tools, so stakeholders can answer their own questions faster and at greater scale. Cross-Functional Problem Solving Work across marketing, product, and engineering teams to frame key business questions and build credible analytical solutions. Innovate & Document Track emerging methods and apply them to improve measurement; maintain reproducible documentation and clear reporting for non-technical audiences.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. We are seeking a highly skilled and analytical senior economist. You will play an integral part in the measurement and optimization of Amazon Music marketing activities. You will have the opportunity to work with a rich marketing dataset together with the marketing managers. This role will focus on developing and implementing causal models and randomized controlled trials to assess marketing effectiveness and inform strategic decision-making. This role is suitable for candidates with strong background in consumer research, survey data models, causal inference, statistical analysis, and data-driven problem-solving, with the ability to translate complex data into actionable insights. As a key member of our team, you will work closely with cross-functional partners to optimize marketing strategies and drive business growth. Key job responsibilities Develop Causal Models Design, build, and validate causal models to evaluate the impact of marketing campaigns and initiatives. Leverage advanced statistical methods to identify and quantify causal relationships. Conduct Randomized Controlled Trials Design and implement randomized controlled trials (RCTs) to rigorously test the effectiveness of marketing strategies. Ensure robust experimental design and proper execution to derive credible insights. Statistical Analysis and Inference Perform complex statistical analyses to interpret data from experiments and observational studies. Use statistical software and programming languages to analyze large datasets and extract meaningful patterns. Data-Driven Decision Making Collaborate with marketing teams to provide data-driven recommendations that enhance campaign performance and ROI. Present findings and insights to stakeholders in a clear and actionable manner. Collaborative Problem Solving Work closely with cross-functional teams, including marketing, product, and engineering, to identify key business questions and develop analytical solutions. Foster a culture of data-informed decision-making across the organization. Stay Current with Industry Trends Keep abreast of the latest developments in data science, causal inference, and marketing analytics. Apply new methodologies and technologies to improve the accuracy and efficiency of marketing measurement. Documentation and Reporting Maintain comprehensive documentation of models, experiments, and analytical processes. Prepare reports and presentations that effectively communicate complex analyses to non-technical audiences. About the team Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. DISCO M&G is the science and analytics team that supports the entire Marketing & Growth Org.

Ever wonder how you can keep the world’s largest selection also the world’s safest and legally compliant selection? Then come join a team with the charter to monitor and classify the billions of items in the Amazon catalog to ensure compliance with various legal regulations. The Classification and Policy Platform team is looking for Sr. Applied Scientists to build technology to automatically monitor the billions of products on the Amazon platform. The software and processes built by this team are a critical component of building a catalog that our customers trust. You will have an opportunity to work with cutting edge machine learning algorithms on large datasets. You will need to build Amazon scale applications running on Amazon Cloud that both leverage and create new technologies to process large volumes of data that derive patterns and conclusions from the data. We are looking for highly motivated applied scientists and engineers interested in delivering the next level of innovation to product search for Amazon. As an Applied Scientist on the CPP team, you will be responsible for working across backend, client, business development, and data engineering teams to coordinate deep-dives, inform roadmaps, visualize metrics, and create predictive models to determine how we can best serve our customers. Responsibilities include: - Designing and implementing new features and machine learned models, including the application of state-of-art deep learning to solve search matching and ranking problems, including filtering, new content indexing, and apply document understanding - Conducting and coordinating process development leading to improved and streamlined processes for model development. Strong customer focus is essential - Working closely with Product Managers to expand depth of our product insights with data, create a variety of experiments, and determine the highest-impact projects to include in planning roadmaps - Providing technical and scientific guidance to your team members - Communicating effectively with senior management as well as with colleagues from science, engineering, and business backgrounds - Being a cultural leader that ensures teams are collecting, understanding, and using data to inform every decision that impacts our customers The successful candidate will have an established background in developing customer-facing experiences, a strong technical ability, a start-up mentality, excellent project management skills, and great communication skills. Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information.

AWS Agentic AI is looking for a Principal Applied Scientist who will partner with world-class scientists and engineers to pioneer the next generation of AI-driven development tools. Join the Amazon Kiro LLM-Training team and help create the most efficient coding agents for Kiro that are transforming the software development landscape. Key job responsibilities As a key member of our team, you'll be at the forefront of innovation in agentic RL space: - Push the boundaries of reinforcement learning and post-training methodologies for large language models specialized in code intelligence - Invent and implement state-of-the-art agentic RL training recipes that operate at unprecedented Amazon scale - Deploy revolutionary products that directly impact the daily workflows of millions of developers worldwide - Break new ground in AI and machine learning, challenging what's possible in intelligent code assistance - Publish and present your pioneering work at premier ML conferences (NeurIPS, ICML, ICLR ) - Accelerate innovation by working directly with customers to rapidly transition research breakthroughs into production systems About the team Kiro team is reimagining the builder experience through generative AI and foundation models. We're leveraging the latest advances in AI to transform how engineers work from IDE environments to web-based tools and services, empowering developers to tackle projects of any scale with unprecedented efficiency.

The Central Learning Solutions (CLS) Science team in Amazon Operations builds state-of-the-art solutions for enhancing leadership and associate development across the organization. We develop technology and mechanisms to map the learner journeys, answer real-time questions through chat assistants, and drive the right interventions at the right time. As an Applied Scientist on the team, you will play a critical role in driving the design, research, and development of these science initiatives. The ideal candidate will lead the research on learning and development trends, and develop impactful learning journey roadmap that align with organizational goals and priorities. By parsing the information of different learning courses, they will utilize the latest advances in Gen AI technology to generate the personalized recommendations in real-time for the leadership and associates through chat assistants. As a part of this role, this candidate will collaborate with a large team of experts in the field and move the state of learning experience research forward. They should have the ability to communicate the science insights effectively to both technical and non-technical audiences. Key job responsibilities * Apply science models to extract actionable information from learning feedback * Build recommender systems to generate personalized learning interventions for Ops employees to drive business outcomes and behavioral changes * Leverage GenAI/Large Language Model (LLM) technology for scaling and automating learning experience workflows * Design and implement metrics to evaluate the effectiveness of AI models * Present deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding and influencing business partners

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music. The Music Catalog Quality team at Amazon Music serves a key role in developing solutions to ensure and improve the quality of catalog metadata and content across the music streaming experience. We create solutions that detect, measure, and remediate quality issues in music metadata - including artist information, track attributes, versions, content tags, and provide actionable insights that enable continuous improvement of the catalog. We leverage a host of scientific and engineering technologies to accomplish this mission, including Generative AI, classical ML, Natural Language Processing, Computer Vision, and automated data validation pipelines. Key job responsibilities As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Other responsibilities include: - Collaborate with scientists, engineers, and product managers to define and frame business problems as ML or optimization tasks. - Use machine learning, deep learning, LLMs and Agentic AI techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of AI models for predictive learning - Research and implement novel machine learning and statistical approaches - Implement scalable data pipelines and model-serving systems. - Analyze experimental results, draw insights, and refine models to improve accuracy and robustness. - Communicate findings and recommendations to technical and non-technical audiences.

Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. WISE (Workforce Intelligence powered by Scientific Engineering) delivers the scientific and engineering foundation that powers Amazon's enterprise-wide workforce planning ecosystem. Addressing the critical need for precise workforce planning, WISE enables a closed-loop mechanism essential for ensuring Amazon has the right workforce composition, organizational structure, and geographical footprint to support long-term business needs with a sustainable cost structure. We are looking for a Sr. Applied Scientist to join our ML/AI team to work on Advanced Optimization and LLM solutions. You will partner with Software Engineers, Machine Learning Engineers, Data Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. As a tech expert, you will be an advocate for compelling user experiences and will demonstrate the value of automation and data-driven planning tools in the People Experience and Technology space. Key job responsibilities * Engineering execution - drive crisp and timely execution of milestones, consider and advise on key design and technology trade-offs with engineering teams * Priority management - manage diverse requests and dependencies from teams * Process improvements – define, implement and continuously improve delivery and operational efficiency * Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations * Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations To be successful on this journey, you love having high standards for yourself and everyone you work with, and always look for opportunities to make our services better.

We are seeking an Research Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers

Are you passionate about shaping the future of Amazon's long-term success with Generative AI and Reinforcement Learning (RL)? We are looking for a strong Applied Scientist to join Long-Term Planning and Forecasting (LTPF) within Supply Chain Optimization Technologies (SCOT). Our mission is to accelerate the Amazon flywheel and ensure Amazon's long-term success by leveraging GenAI and RL to build the forecasting, optimization, and analytics products that plan Amazon's Topline, Inventory, and Fulfillment Capacity and Topology. In this role, you will develop our next-generation forecasting, planning and insight generation products powered by GenAI and reinforcement learning. You will design and implement novel, sophisticated scientific solutions to large-scale problems that directly shape how Amazon plans for the years ahead. You will collaborate closely with applied scientists, research scientists, economists, product managers, and software engineers. We are seeking innovative thinkers who can balance theoretical rigor with practical implementation. Your ability to communicate complex technical concepts and drive data-driven decisions at massive scale will be crucial to your success.

Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. Key job responsibilities We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making. * Define and implement new automated reasoning features that employ scalable and efficient approaches to solve complex problems using neural learning and symbolic/formal reasoning * Apply software engineering best practices to ensure a high standard of quality for all team deliverables * Work in an agile, startup-like development environment * Deliver high-quality scientific artifacts * Work with the team to help drive business decisions About the team Why AWS? AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.