Careers

Amazon's Artificial General Intelligence (AGI) organization builds frontier models and the AI agents on top of them, and every one of them depends on data we can trust. The Frontier AI (FAI) Assessment team owns the science of dataset quality — for the data that trains frontier models, and for the benchmarks that determine whether a model or an agent actually works. In this role you will build the automated systems that make quality assessment at scale. Large language model (LLM)-as-a-Judge is the starting point, and our goal is to develop an agentic system that plan its own audits, critiques its own judgments, and improves its own accuracy over time. You will design it, calibrate it against expert human judgment, and set the technical direction for how the organization measures data quality. Key job responsibilities - Design the assessment methodology for frontier AI assets - Build the automated assessment system, from LLM-as-a-Judge baselines to agents that plan their own audits and learn from their own errors - Oversee the expert audit program and raise the proficiency of the auditors who run it - Design the measurement methods that make quality findings defensible, including sampling strategy and error analysis - Communicate findings to the teams that create the data and to the teams that train models and build agents using it - Set technical direction for assessment science, mentor junior scientists, and present results to senior leadership - Publish research on assessment methodology at top-tier venues and contribute to patents A day in the life - Train AI agents to assess the quality of datasets and evaluation benchmarks, and document where they fall short - Diagnose their failures and improve the models, rubrics, and calibration behind them - Review the quality reports that auditors and agents produce, and decide whether the conclusions hold - Coach expert auditors and junior scientists, and move more of the manual audit work into automation - Lead research on self-improving assessment agents, from open problem to publication About the team FAI Assessment is part of Frontier AI Assets in AGI. We assess the quality of the datasets and benchmarks behind Amazon's frontier models and agents, and we define what good data means. Today that work relies on human-in-the-loop review by domain experts. Our aim is to automate it with self-improving agents that experts keep calibrated. We are a small team of scientists working closely with the data, modeling, and agent teams.

Amazon Devices Sensor Algorithms team is seeking a Senior Applied Scientist to pioneer sensor-based algorithms that power next-generation experiences across Amazon's device ecosystem, including Echo, Kindle, Fire TV, and Fire Tablets. Working with multidisciplinary teams of scientists and engineers, you'll develop innovative technologies at the intersection of signal processing and machine learning that transform how millions of customers interact with our products. The ideal candidate combines strong theoretical foundations in machine learning and signal processing with practical implementation skills. You'll develop state-of-the-art sensor algorithms from concept to production, translate complex research problems into practical consumer technologies, and create solutions optimized for diverse hardware platforms. We are looking for someone who thrives in fast-paced environments, solves complex problems efficiently, and iterates quickly based on real-world feedback. Your technical decisions will directly shape future product capabilities and deliver exceptional experiences to Amazon customers worldwide. Key job responsibilities - Develop and implement advanced algorithms and machine learning models to enhance Amazon's products and services. - Collaborate with cross-functional teams, including software engineers, scientists, and product managers to translate business needs into technical solutions. - Conduct thorough data analysis to identify trends, patterns, and insights that drive product innovation and improvement. - Optimize algorithms for performance, scalability, and efficiency across various Amazon platforms. - Present findings and recommendations to stakeholders, influencing product strategy and decision-making. - Stay abreast of the latest research and technological advancements in machine learning and related fields to continuously improve Amazon's offerings. - Mentor and guide junior scientists and engineers, fostering a culture of learning and innovation. - Ensure the ethical use of data and algorithms, adhering to Amazon's guidelines and best practices. - Contribute to the publication of research findings in conferences and journals, elevating Amazon's reputation in the scientific community. About the team At Amazon Lab126, we're a pioneering research and development hub dedicated to designing and engineering revolutionary consumer electronics. Established in 2004 as a subsidiary of Amazon.com, Inc., we've been at the forefront of innovation, starting with the creation of the best-selling Kindle family of products. Our portfolio has since expanded to include transformative devices such as Fire tablets, Fire TV, and Amazon Echo. Our Lab126 team is dedicated to developing advanced sensing technologies and algorithms, collaborating with program managers to design and implement transformative user features and experiences.

Core to Amazon’s DNA is its methodology around executing experiments and prototypes to find the quickest way to prove new ideas, technologies, and business models in a real-world environment. AWS Specialist Prototyping team provides hands-on support to qualified customers & partners to discover the art of the possible with AWS and accelerate their path to production. If you are a highly creative problem solver who works to inspire, motivate, and define innovative solutions; are passionate about technology, understand cloud architectures & platforms, and are quick to pick up emerging technologies; are adept at working with customers to experiment with innovative approaches, and validate the technical feasibility of solutions - this could be the role for you! Key job responsibilities A Sr. Applied Science Manager in the AWS Specialist Prototyping team sets the science direction for the team on emerging tech that represents the most innovative and challenging use cases for our customers. They ensure the success of this unique customer facing applied science execution team by serving as the engagement manager responsible for sourcing, qualifying, scoping, executing, delivering and transitioning Prototyping engagements. They drive science prototypes that have a high degree of ambiguity, scale and complexity. They provide technical and science leadership related to large language models, generative multi-modal models and computer vision. They recruit high performing Applied Scientists to the team and provide mentorship. They establish team mechanisms, including team building, planning, and document reviews. About the team The Worldwide Specialist Organization (WWSO) is part of AWS and is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Within WWSO, the AWS Specialist Prototyping team's mission is to accelerate customer innovation by transforming complex business challenges into novel AWS solutions through rapid prototyping and experimentation. Get a sample of the work we have done with customers here: https://www.youtube.com/watch?v=OqIGzNtM670&list=PL9NTgqXfVhb79tN35dpbKSO-q4OdfBu_d Large language models we have created are here: https://huggingface.co/aws-prototyping/ Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Are you interested in shaping the future of entertainment through cutting-edge AI? Prime Video’s technology teams are redefining the digital video experience at scale. As a Senior Manager, Applied Scientist at Prime Video, you will be a technical and strategic leader responsible for inventing, developing, and deploying groundbreaking AI solutions that power personalized, relevant, and delightful experiences for millions of global customers. You will help shape the vision and direction of key ML systems that support Prime Video’s mission to deliver AI-powered customer experiences. This role demands a unique blend of deep technical expertise in machine learning and recommendation systems, industry leadership, and strong collaboration skills. You will guide the development of high-impact systems end-to-end - leading innovation from foundational research through production deployment - while mentoring scientists and influencing product and engineering roadmaps. We are looking for a thought leader who brings a strong track record of delivering ML innovations at scale, along with the curiosity and drive to push boundaries. This is a rare opportunity to drive meaningful impact at one of the largest streaming services in the world. Key job responsibilities As a Sr. Manager, Applied Science, in the Prime Video Personalization and Discovery organization, you will be responsible for optimizing the complete customer experience, across the touch points throughout customers’ discovery journey. This includes building AI and optimization solutions, working with product, engineering teams to deliver the optimal balance of customer delight and business outcomes. About the team Prime Video Personalization and Discovery (PVPD) is dedicated to creating a highly personalized content discovery experience that not only delights our customers but also drives both short-and long-term business goals. Our scope includes personalized recommendations, search, marketing, and the advanced machine learning technology and infrastructure that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI.

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences

The Sponsored Products and Brands team at Amazon Ads is re-imagining advertising through generative AI technologies, transforming how millions of customers discover products and engage with brands across Amazon.com and beyond. We are bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle, from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities - Design and implement machine learning models and algorithms that power advertiser-facing AI experiences, ensuring scientific rigor from research through production deployment. - Conduct applied research to extend or invent new approaches for complex advertising problems where no textbook solutions exist, working backwards from advertiser needs. - Collaborate with engineering, product, and science teams to integrate your solutions directly into large-scale production systems serving millions of advertisers. - Analyze experimental results and system performance to identify improvement opportunities, making informed tradeoffs between model complexity, latency, and business impact. - Mentor other scientists, provide peer feedback on research procedures and results, and contribute to the team's scientific roadmap and technical direction. A day in the life You start your morning reviewing experiment results from a model you recently launched, checking metrics and identifying areas for iteration. By mid-morning you're whiteboarding a new approach with fellow scientists and engineers, debating tradeoffs between model architectures. After lunch you write and test code for a prototype, then join a design review where you share your findings and gather feedback. You wrap up by drafting a short document outlining next steps for a research proposal you plan to share with the broader team. About the team Our team within Amazon Ads builds AI-powered systems that help advertisers succeed at scale. We develop personalized, context-aware guidance tools grounded in large language models and advanced reasoning frameworks, connecting advertisers with actionable insights across multiple surfaces. Our mission is to make advertising simpler and more effective for businesses of all sizes. We value scientific creativity, collaborative problem-solving, and shipping real solutions that reach millions of advertisers worldwide.

What will customers want from Amazon Devices one, two, or three years from now? As a Data Scientist II on our Devices forecasting team, you will answer that question by building econometric and machine learning models that project long-term demand, assess the incrementality of new products, and quantify willingness to pay for specific features. Your analysis will directly shape portfolio decisions, helping product managers decide what to build next. This is a team that is investing in AI to accelerate how science informs business strategy, making now a particularly exciting time to join. Key job responsibilities - Build and validate econometric and machine learning models that generate long-term demand forecasts for Amazon Devices, selecting the right methodology based on data characteristics and business context. - Assess the incrementality of new products and quantify willingness to pay for product features, translating model outputs into clear narratives that help product managers adjust their portfolio strategy. - Collaborate with product managers, engineers, and business stakeholders to scope analytical projects, define metrics, and identify the data requirements needed to answer ambiguous forecasting questions. - Communicate findings to technical and non-technical audiences through clear documentation, effective visualizations, and well-structured presentations that drive informed decisions. - Mentor less experienced data scientists through code reviews, knowledge sharing, and active participation in scientific discussions and team planning. A day in the life You might spend your morning refining a demand forecast model, testing how a new product feature variable improves prediction accuracy. After lunch, you could be walking product managers through your incrementality analysis and aligning on what the numbers mean for their roadmap. Later, you might review a teammate's willingness-to-pay study or experiment with an AI-based approach to accelerate your modeling pipeline. Your work moves between deep independent analysis and collaborative sessions where you translate complex results into actionable recommendations. About the team Our team owns long-term forecasting and product analytics for Amazon Devices. We build the science that tells the story of where customer demand is headed and what drives it. You will work alongside scientists, engineers, and product managers who value rigorous analysis and practical impact. We are currently expanding our use of AI to accelerate how we deliver insights, and we are looking for people who are curious, collaborative, and ready to help shape that direction.

Do you want to lead the Ads industry and redefine how we measure the effectiveness of Amazon Ads business? Are you passionate about causal inference, Deep Learning & AI, raising the science bar, and connecting leading-edge science research to Amazon-scale implementation? If so, come join Amazon Ads to be a science leader within our Advertising Incrementality Measurement science team! Our work builds the foundations for providing customer-facing advertising measurement tools, furthering internal research & development, and building out Amazon's advertising measurement offerings. Incrementality is a lynchpin for the next generation of Amazon Advertising measurement solutions, and this role will play a key role in the release and expansion of these offerings. We are looking for a thought leader that has an aptitude for delivering customer-focused solutions and who enjoys working on the intersection of Big-Data analytics, Machine/Deep Learning, and Causal Inference. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine learning and/or econometric modeling to solve business problems. You should have strong analytical and communication skills, be able to work with product managers to define key business questions and work with the engineering team to bring our solutions into production. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon advertising, and also allow you to become part of our large science community. Key job responsibilities • Apply expertise in ML/DL, AI, and causal modeling to develop new models that describe how advertising impacts customers’ actions • Own the end-to-end development of novel scientific models that address the most pressing needs of our business stakeholders and help guide their future actions • Improve upon and simplify our existing solutions and frameworks • Review and audit modeling processes and results for other scientists, both junior and senior • Work with leadership to align our scientific developments with the business strategy • Identify new opportunities that are suggested by the data insights • Bring a department-wide perspective into decision making • Develop and document scientific research to be shared with the greater science community at Amazon About the team AIM is a cross disciplinary team of engineers, product managers, economists, data scientists, and applied scientists with a charter to build scientifically-rigorous causal inference methodologies at scale. Our job is to help customers cut through the noise of the modern advertising landscape and understand what actions, behaviors, and strategies actually have a real, measurable impact on key outcomes. The data we produce becomes the effective ground truth for advertisers and partners making decisions affecting millions in advertising spend.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for International Emerging Stores (IES). Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the International Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions across International Emerging Store (India, MENA, Far-East, LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling and Generative AI solutions to optimize all aspects of Sponsored Products and Brands business About the team The Ad Response Prediction team within Sponsored Products and Brands (SPB) drives personalized shopping experiences for SPB Ads across placements, pages, and devices worldwide. We achieve this through ML and GenAI solutions that include customized shopper response prediction and session-level understanding to optimize every stage of the ad-serving process, from sourcing and bidding to widget discovery and auctions. Our responsibilities include advancing response prediction through model and feature innovations and extending prediction beyond the auction stage to areas such as targeting, sourcing, and bidding.