Careers

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Sr. Applied Scientist, to support the development and implementation of state-of-the-art algorithms and models for supervised fine-tuning and reinforcement learning through human feedback and and complex reasoning; with a focus across text, image, and video modalities. As an Sr. Applied Scientist, you will play a critical role in supporting the development of Generative AI (Gen AI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities Key job responsibilities Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports About the team We are passionate scientists dedicated to pushing the boundaries of innovation in Gen AI with focus on Software Development use cases.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Applied Scientist, to support the development and implementation of state-of-the-art algorithms and models for supervised fine-tuning and reinforcement learning through human feedback and and complex reasoning; with a focus across text, image, and video modalities. As an Applied Scientist, you will play a critical role in supporting the development of Generative AI (Gen AI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in deep learning, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, the Applied Scientist will collaborate closely with talented colleagues to lead the development of advanced approaches and modeling techniques, driving forward the frontier of LLM technology. This includes innovating model-in-the-loop and human-in-the-loop approaches to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. The Applied Scientist will also have a direct impact on enhancing customer experiences through state-of-the-art products and services. A day in the life The Applied Scientist with the AGI team will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into practice. The ideal candidate should be passionate about delivering experiences that delight customers and creating robust solutions. They will also create reliable, scalable and high-performance products that require exceptional technical expertise, and a sound understanding of Machine Learning.

Are you looking for an opportunity to own a large-scale technology problem? Do you enjoy finding patterns and pushing the boundaries of current possibilities? Are you interested in building reliable and scalable systems that support Amazon's growth? If so, Amazon Devices and Services Finance Technology (FinTech) is the perfect place for you! ABOUT THIS ROLE The Amazon Devices and Services FinTech team is expanding our data science team that is building forecasting solutions and advanced analytics platforms for the Amazon Devices and Services Finance organization, and we are looking for a Data Scientist to join us. As a data scientist, you will dive deep into data from across Amazon's finance organization, extract new insights, drive investigations and algorithm development, and interface with technical and non-technical customers. You will leverage your data science expertise and communication skills to pivot between delivering science solutions, translating knowledge of finance and operational processes into forecasting models, building product analytics for our AI systems, and communicating insights and recommendations to audiences of varying levels of technical sophistication in support of specific business questions, root cause analysis, planning, and innovation for the future. Key job responsibilities - Create various forecasts, including but not limited to Operational Expenses, and drive adoption of these forecasts by various teams within Amazon for financial and operations planning - Build product metrics, monitoring pipelines, and analytics tools for our AI assistant to track performance, user engagement, and system reliability - Continuously innovate through research and the application of the latest machine learning techniques to drive forecasting accuracy improvement and AI system optimization - Perform exploratory data analysis to identify business opportunities and develop plans to address them across both financial forecasting and AI product development - Communicate verbally and in writing to business customers with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations - Build customer-facing reporting tools and dashboards to provide insights and metrics which track forecast performance, AI assistant effectiveness, and explain variance - Utilize code (Python, R, Scala, SQL, etc.) for analyzing data and building statistical and machine/deep learning models for both financial forecasting and AI product analytics A day in the life As a data scientist at Amazon Devices and Services FinTech, you'll dive into complex datasets using advanced analytics and machine learning to build accurate forecasting models for problems like Operational Expense forecasting. You'll also develop product metrics and monitoring pipelines for our AI assistant, analyzing user engagement and system performance. Collaboration with business and engineering teams is essential as you translate insights into actionable recommendations. Throughout the day, you'll innovate by adapting new forecasting methods and AI analytics approaches, ensuring solutions are scalable and reliable. Your communication skills help you solve unstructured problems in our fast-paced, dynamic environment. About the team Amazon Devices and Services FinTech is the global team that designs and builds the financial planning and analysis tools for a wide variety of Devices' new and established organizations. From Kindle to Ring and even new and exciting companies like Kuiper (our new interstellar satellite play), this team enjoys a wide variety of complex and interesting problem spaces. We also own and operate the organization's AI assistant, making us true FinTech innovators embedded within Amazon.

AWS Agentic AI is looking for a world-class Applied Scientist with a strong deep learning background to help build industry-leading Agentic AI (models, systems, and applications). Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), AI assisted code development, reasoning and planning with LLMs, LLM training and fine-tuning, and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in Agentic AI. Your work will directly impact millions of our customers in the form of products and services that make use AI technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are looking for experienced scientists who can make complex, autonomous systems understandable and debuggable through intelligent instrumentation and simulation. Key job responsibilities - Develop technical breakthroughs in agentic infrastructure and applications - Mentor and guide junior scientists. - Manage a small team of scientists - Develop technology strategy and roadmap supporting product development - Develop prototypes for key technology, oversee the productization of the prototype, and develop critical assessment for the prototype - Write technical reports summarizing R&D progresses and communicate such progresses with stakeholders - Engage with cross-functional stakeholders to drive alignment and outcomes About the team The Amazon Web Services (AWS) Agentic AI team uses generative AI and foundation models to advance application development. In the space of software development and life cycle management, we see the application of AI anywhere: from the IDE to web-based tools and services, AI helps engineers work many applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. Our team builds large-scale machine-learning solutions that delight customers with personalized content recommendations, at the right time, with the right level of explanation. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Please visit https://www.amazon.science for more information.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Principal Applied Scientist with a strong deep learning and generative AI background, to focus on the development of software development skills of Nova foundational models. As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically strong and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon?” Every day, tens of millions of customers visit Amazon to discover, research, and buy products. Millions of interactions are processed each hour, as customers navigate and explore our vast selection of products, features, and services around the world. The Amazon Stores Ads Monetization Team’s vision is to enable customers to discover products they love from brand owners around the world. Amazon Stores are the product showroom for the “everything store”, our reach and impact uniquely positions us to innovate on behalf of our customers. The The Amazon Stores Ads Monetization Team’s partners with organizations across Amazon to drive high-quality advertising experiences across geographies, intents, missions, products and businesses; while ensuring a cohesive, lovable shopping experience. We are looking for a Principal Applied Scientist to drive the development signals to optimally blend sponsored and organic recommendations on the site. You will work with science and business leaders from Shopping and Advertising to build Machine Learning (ML) models to determine when, where, and how many ads to show depending on customer characteristics and shopping missions. You will partner with product managers, other scientists, and software engineers to implement your ideas at scale. Key job responsibilities - Partner with teams in Shopping and Ads Amazon to develop signals that let ads program know when and where to serve ads on the Amazon site - Develop ML models to improve ads monetization decisions in Amazon Stores, allowing us to personalize experiences depending on customer characteristics and shopping missions - Collaborate with product managers, scientists, economists, and software developers to incorporate models in production systems - Act as the machine learning authority for the Amazon Stores Advertising team with Amazon senior leaders and other science organizations - Help craft the multi-year science strategy for the organization About the team This role is within a brand-new organization focused on delighting customers while driving revenue. Prospective candidates should have the desire and capability to drive results from the ’ground floor’ of an impactful and important charter.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Science Manager who will play a key role in the next generation of AI powered foundation models. Key job responsibilities Lead and manage a team of applied and research scientists, and language engineers, data linguists responsible for building foundation models. Collaborate with cross-functional teams to ensure that Amazon’s AI models are aligned with human preferences. Identify and prioritize research opportunities that have the potential to significantly impact our AI systems. Mentor and guide team members to achieve their career goals and objectives. Communicate research findings and progress to senior leadership and stakeholders.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As a Senior Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Senior Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.