Careers

As an Applied Scientist II specializing in lead scoring and deep learning modeling, you will build and improve machine learning models that power how our business engages with customers. You will develop predictive models for customer segmentation, scoring, and lead/account prioritization, working within an established scoring architecture and collaborating with senior scientists and cross-functional teams to deliver production-grade components. Key job responsibilities * Build and iterate on predictive lead scoring models to support customer acquisition, conversion, and retention strategies using techniques such as survival analysis, graph networks, or transformer-based architectures. * Develop and maintain ML pipeline components for deep learning models, including data preprocessing, feature engineering, model training, and inference integration. * Contribute to internal and external research, including science reviews, technical publications, and patent filings in collaboration with senior scientists. * Apply multi-modal modeling techniques (text, graph, behavioral, and temporal data) to enhance scoring accuracy across account and lead levels. * Conduct A/B testing, causal inference, and counterfactual analysis to measure model impact and iterate on model design. * Partner with MLOps engineers on model deployment, monitoring, and retraining using tools like AWS SageMaker, MLflow, and other internal tools. * Participate in science reviews to maintain and raise the quality bar within the team. * Implement and execute offline and online evaluation frameworks; track success metrics tied to business outcomes (conversion rates, pipeline generation). About the team The AWS Marketing Science team builds the ML models and measurement systems that drive marketing decisions across Amazon Web Services. We own incrementality and valuation, ROI measurement, marketing attribution, propensity scoring, account and lead clustering, and next-best-action models. Our work directly influences how AWS allocates marketing spend, targets accounts, and measures effectiveness across billions in pipeline.

Amazon Ads delivers advertising experiences across Amazon's owned-and-operated properties and third-party networks, reaching hundreds of millions of customers worldwide. Within Amazon Ads, Advertising Trust is the science-first organization responsible for ensuring every ad shown to customers meets Amazon's content policies — at massive scale, across all ad formats and global marketplaces. The Ads Trust Science team builds the ML systems that automate content moderation decisions: multimodal classification, retrieval-based labeling, LLM reasoning, and agentic self-improvement architectures. This requires inventing new approaches at the intersection of computer vision, NLP, information retrieval, and generative AI. We are seeking an Applied Science Manager to lead a team of applied scientists building next-generation content moderation intelligence. You will own the science roadmap for one of the highest-impact automation programs in Amazon Advertising, defining how multimodal content understanding, retrieval-first classification, and LLM-based reasoning combine into a production system that serves global advertising at scale. Key job responsibilities * Lead a team of applied scientists working across multimodal ML (vision-language models, video understanding), large-scale retrieval systems (embedding-based similarity and deduplication), and generative AI (LLM-based policy reasoning, knowledge distillation, agentic architectures, reinforcement learning). * Define the science strategy for ads trust. * Own end-to-end delivery of ML solutions: problem formulation, offline experimentation, online A/B testing, and production deployment. Your models directly move automation and defect metrics reported to senior leadership. * Build and grow scientists — hire, mentor, and develop team members. Raise the science bar through structured review processes and a publication culture within Amazon. * Partner with engineering, product, and operations teams to translate science investments into measurable automation improvements. Influence roadmaps across dependent teams. * Communicate science strategy and results to senior leadership through narratives, technical deep-dives, and roadmap documents.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! AdTech Identity Program (AIP) team is spearheading innovation for the existential challenge in AdTech today: We are building the next generation of Identity products and services that will fuel the growth of Amazon’s advertising business. We revel in designing, developing and operating extremely high volume (internet-scale), low latency systems that drive revenue to Amazon. As an Data Science Manager, you will be responsible for ensuring your team successfully delivers on design, development, testing, and experimentation on the algorithms, datasets, and systems your team owns. You should have an established track record of launching customer-facing experiences, deep technical ability, and excellent project management and communication skills. This role requires working closely with product management to define strategy and requirements, and leading a development team from design through delivery and subsequent operation. As the Data Science Manager on this team, you will: - Lead of team of scientists, business intelligence engineers, etc., on solving science problems with a high degree of complexity and ambiguity. - Develop science roadmaps, run annual planning, and foster cross-team collaboration to execute complex projects. - Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management. - Hire and develop top talent, provide technical and career development guidance to scientists and engineers in the organization. - Analyze historical data to identify trends and support optimal decision making. - Apply statistical and machine learning knowledge to specific business problems and data. - Formalize assumptions about how our systems should work, create statistical definitions of outliers, and develop methods to systematically identify outliers. Work out why such examples are outliers and define if any actions needed. - Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes. - Build decision-making models and propose effective solutions for the business problems you define. - Conduct written and verbal presentations to share insights to audiences of varying levels of technical sophistication. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video ~ https://youtu.be/zD_6Lzw8raE

Amazon Customer Service (CS) Data Intelligence builds the data and Artificial Intelligence (AI) foundations for CS to ensure Amazon delivers the best customer service possible. CS Economics sits within CS DI and contributes to the CS knowledge base and decision frameworks. CS Economics seeks economists to apply economic methods to solve business problems. The ideal candidate will work with engineers and applied scientists to design models that leverage large scale and unstructured data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to our services. CS Economics is looking for optimistic critical-thinkers who combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. Ideal candidates enjoy working in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. Key job responsibilities - Design and conduct rigorous evaluations of CS actions - Develop experiments to evaluate product launches - Communicate complex findings to business stakeholders in clear, actionable terms - Work with engineering teams to develop scalable tools that automate and streamline evaluation processes A day in the life Work with teammates to apply economic methods to business problems, e.g., identify the appropriate research question and identification strategy, write code to estimate heterogeneous treatment effects or conduct experiment analysis, write and present a document with findings to business leaders. We collaborate with partner teams within and outside of CS throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team Amazon Customer Service (CS) Economics provides estimates and measures of the causal impact of CS actions on costs and benefits. We build agents and guide leadership to establish processes to scale valid experimentation, causal inference, and mechanism design.

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Global Supply Chain Optimization Technology (SCOT) organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot We are the Optimal Sourcing Systems team (OSS) within SCOT and are looking for a Senior Applied Scientist to join us! OSS designs and builds systems that measure and manage Amazon’s supplier capabilities, identify and react to supply disruptions, and prioritizes inbound freight for our global network. OSS software is used by every country Amazon services, and is a critical link to ensuring Amazon offers the products our customers want, at the lowest possible cost. This team under OSS orchestrates and tracks inventory movement into Amazon's network, maintains performance feedback loops, and ensures vendor compliance. The Senior Applied Scientist, in partnership with the Product Management and Tech teams, will lead efforts in following areas: 1) Provide technical leadership and mentorship to the Science team, setting the standard for methodological rigor, peer review, and innovation across all workstreams 2) Build solutions to enable collaborative inventory planning with vendors through agent to agent collaboration or humans-in-the loop collaborative methods 3) Pioneer Gen AI solutions for dispute evaluation and vendor coaching, defining the technical approach, evaluating model performance against business outcomes, and establishing responsible AI guardrails for production deployment 4) Drive the full development cycle from whiteboarding new algorithmic approaches to production-scale deployments 5) Collaborate with SDEs to build high-performance, distributed training and inference pipelines; translate complex scientific concepts into scalable, production-grade code The ideal candidate is a seasoned scientist who thrives in ambiguous, high-impact problem spaces and brings the technical depth to independently structure and solve complex challenges across the supply chain. The successful candidate will be a person who has deep understanding about machine learning/reinforcement learning/GenAI models, enjoys and excels at diving into data to analyze root causes, and implementing long term solutions. They can translate complex business logic into scalable models and communicate insights effectively to both technical and non-technical stakeholders. Keys to success in this role include exceptional Science depth and breadth, analytics, statistics, judgment, and communication skills. Experience with supply chain optimization, operations research, or vendor management systems is a plus. Key job responsibilities Set the technical vision and drive best practices for the team's science solutions, including model evaluation frameworks, experimentation standards, code quality, and documentation Mentor junior scientists and raise the bar across the organization Lead cross-functional collaboration with product managers, science, and engineering teams to define problem frameworks, identify high-impact opportunities, and architect end-to-end model solutions for Sourcing Execution & Performance systems Design and execute rigorous studies and predictive modeling pipelines on large-scale datasets and experiments, establishing methodological standards for statistical validity, reproducibility, and business interpretability Partner with engineering to productionize science workflows driving the automation of analysis processes, building scalable measurement solutions, and ensuring models are robust, monitored, and maintainable in production environments

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award-winning original content, add-on subscriptions, and live events like Thursday Night Football. Within this expanding ecosystem, Linear TV with its 24/7 scheduled broadcast-style programming has emerged as one of our fastest-growing segments, with viewership hours increasing significantly year over year. This growth demonstrates that even in the streaming era, customers deeply value the lean-back, curated experience that Linear TV provides. Key job responsibilities As an Applied Scientist on LPEX, you will be a technical owner and science leader across the following areas: * Design, develop, and deploy machine learning models for content recommendation, viewer engagement optimization, and real-time personalization at the scale of hundreds of millions of Prime Video customers. * Own the complete ML lifecycle: problem formulation, data analysis, feature engineering, model development, offline and online evaluation, and reliable production deployment. * Build and continuously optimize recommendation systems with strict real-time latency requirements, ensuring that personalization decisions are delivered at speed and scale. * Design and execute rigorous A/B and multivariate experiments to measure recommendation quality, understand causal drivers of engagement, and iterate rapidly toward customer impact. * Partner with software engineering teams to productionize ML models, defining requirements for serving infrastructure, data pipelines, and model monitoring and observability. * Collaborate with product managers and cross-functional stakeholders to translate ambiguous business problems into well-scoped, tractable science solutions. * Mentor scientists and engineers on the team, setting a high bar for scientific rigor, experimental discipline, and ML engineering best practices. A day in the life We are looking for an Applied Scientist who will own the end-to-end machine learning lifecycle from problem formulation and research through experimentation and production deployment, building systems that help millions of customers discover the right content at the right time. It's Day 1 for personalizing the linear TV experience on Prime Video, and you will be at the forefront of this innovation. About the team The Linear Personalization Experience (LPEX) team is building next-generation, AI-powered personalization and recommendation systems to enhance this natural engagement and deliver a best-in-class Linear TV experience for Prime Video customers worldwide. The LPEX team's vision is to surface the breadth and depth of Prime Video's linear selection at exactly the right moment for each customer curating the most relevant programming, tailored to individual tastes, purchase behaviors, schedules, and viewing habits, while simultaneously elevating awareness of our extensive live and linear catalog. Our mission is to anticipate and exceed viewers' expectations, fostering deeper connections with the content they love. We adapt to viewers' preferences and propensities for both live and on-demand viewing, enriching the overall entertainment journey. The team operates at the intersection of machine learning research, large-scale distributed systems, and consumer product strategy, partnering closely with product management, engineering, and business development.

Amazon.com’s Product Detail Page team is looking for talented, motivated and passionate applied scientist to be part of the design and development of a highly scalable multi-tiered shopping application to provide the best possible online shopping experience for Amazon customers world-wide. Our team is comprised of talented applied scientists, developers, testers, program managers, designers and product managers tasked with the singular goal to create THE world's best buying experience. Scientists on this team develop the next-generation technologies and experiences that change how millions interact and shop online. To provide the best possible online shopping at the scale of the web requires ideas from every area of computer science, including distributed computing, large-scale system design, machine learning, natural language processing, data compression and user interface design; the list goes on and is growing every day. We need our scientists to be versatile and always eager to tackle new problems as we continue to push technology forward. Our team leverages sophisticated econometric, machine learning, and big data technologies to help customers to discover the right products at the right prices from millions of trusted sellers billions of times a day. If you are looking for a career-defining opportunity on one of the most customer centric and business impacting teams within Amazon, we’d love to hear from you. We are looking for an Applied Scientist to help build the next generation of Detail Page optimization algorithms. These new set of algorithms will incorporate the continually changing preferences of our customers and continue to scale with numerous new programs that Amazon is introducing for our customers. You will work with multiple Amazon businesses and programs to identify big business opportunities and propose new business features and technical systems to improve customer experience on Amazon Detail Page, Search Page and many other widgets throughout the website. You will be responsible for the quality of algorithm design and will get the opportunity to present your ideas and share results of your deliverables with Amazon executives on a frequent basis. You will get an opportunity to work with senior scientists to define and enforce broad, company-wide technical standards in optimization techniques, statistical modeling and simulation techniques, and/or data analytics.

Alexa AI is looking for a Senior Applied Scientist to build Alexa+, Amazon's LLM-powered conversational assistant. You will work on key initiatives spanning large language model fine-tuning, alignment, agentic reasoning, and evaluation — directly shaping the experience for hundreds of millions of customers worldwide. As a Senior Applied Scientist, you are a strong technical contributor who independently drives complex projects from ideation to production. You design and run rigorous experiments, develop novel approaches to challenging problems, and deliver high-quality models and systems at scale. Your work is characterized by scientific rigor, engineering excellence, and a focus on measurable customer impact. You collaborate effectively across teams, contribute to scientific discussions and reviews, and help elevate the technical bar within the organization. You proactively identify opportunities, propose solutions, and influence technical direction within your project area. Basic Qualifications - PhD/MS in Computer Science, Electrical Engineering, Machine Learning, Natural Language Processing, or a related technical field, OR Master's degree with 5+ years of relevant industry experience - 3+ years of hands-on experience in applied machine learning, predictive modeling, or NLP - Strong programming skills in Python or a related language - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow) - Track record of delivering ML/NLP solutions from research to production - Experience working with large language models (training, fine-tuning, or evaluation) Preferred Qualifications - 5+ years of relevant industry or academic research experience - Experience with LLM alignment techniques (RLHF, DPO, constitutional AI) - Experience with agentic AI systems, including planning, tool use, and orchestration - Experience with distributed training and large-scale model optimization - Peer-reviewed publications at top-tier venues (e.g., NeurIPS, ICML, ACL, EMNLP, ICLR) - Strong communication skills with the ability to present complex technical concepts to diverse audiences - Experience mentoring junior scientists or engineers Key job responsibilities - Design, implement, and evaluate novel approaches to LLM fine-tuning, alignment (RLHF, DPO), and distillation for production deployment - Develop and improve agentic systems — including multi-step reasoning, tool use, planning, and orchestration — that work reliably at scale - Build evaluation frameworks and methodologies that go beyond standard benchmarks to capture real-world conversational quality - Translate research advances into customer-facing products, working closely with engineering, product, and cross-functional science teams - Analyze large-scale experimental results, identify patterns, and iterate rapidly on model improvements - Publish results at top-tier venues and contribute to Amazon's presence in the broader research community - Mentor junior scientists and contribute to hiring efforts About the team Alexa AI is building the science and technology behind Alexa+, Amazon's next-generation conversational assistant. Our team works at the intersection of large language models, reinforcement learning from human feedback and verifiable rewards, agentic architectures, and multilingual/multimodal understanding. We operate at massive scale — our models serve customers across dozens of languages and device types. If you want to push the frontier of conversational AI and see your work used by people every day, come join us.

Join our Frontier AI & Robotics team to support the development of test infrastructure for next-generation robotic systems that will transform how robots perceive and interact with the world. You'll take ownership of designing and implementing software-driven test and validation frameworks across advanced actuators, precision sensors, and robotic subsystems — ensuring engineering validation and manufacturing test readiness to support breakthrough AI research and real-world deployment. Key job responsibilities - Test Infrastructure Development - Design, develop, and maintain automated test frameworks for engineering validation and manufacturing test of robotic systems and subsystems. Build scalable, reusable test software that integrates with hardware-in-the-loop (HIL) environments, data acquisition systems, and robotic control interfaces. - Software Integration & Automation - Develop test automation software in Python, C++, or equivalent languages to exercise actuators, sensors, vision systems, and communication interfaces. Implement scripted test sequences, data logging pipelines, and pass/fail criteria for prototype and production-intent hardware. - Hardware Bring-Up & SW/HW Integration - Perform hands-on hardware bring-up of robotic subsystems including power sequencing, communication interface validation, peripheral initialization, and firmware/software integration. Debug across the full stack, from board-level hardware through embedded firmware to application-layer test software, to bring new hardware revisions to a validated, testable state. - Engineering Validation & Mfg Test - Create and execute test protocols for functional validation, performance characterization, and regression testing of robotic subsystems. Develop test stations and software tooling that transition from R&D validation through manufacturing test readiness. - Debugging & Failure Analysis - Troubleshoot and root-cause issues across the robotic platform (power, compute, comms, actuators, sensors) using software diagnostic tools, log analysis, and bench instrumentation. Conduct failure analysis from component to system level. Reproduce critical failures and bridge communication between the lab and engineering teams. - Data Analysis & Reporting - Build data pipelines and analysis tools to aggregate test results, identify trends, and generate automated test reports. Develop dashboards or visualization tools that provide engineering teams with actionable insights on hardware quality and reliability. - Technical Documentation - Author and maintain test plans, test procedures, automation framework documentation, failure analysis reports, and troubleshooting guides; uphold consistent documentation standards across the lab. - Lab Operations Support - Support equipment maintenance, inventory management, vendor coordination, and safety/regulatory compliance for test lab environments. A day in the life Your focus centers on the software test infrastructure and hardware integration that validates our advanced robotic platforms. You'll develop and maintain automated test systems for engineering validation and manufacturing test while getting hands-on with hardware bring-up and debugging, working alongside hardware engineers, firmware developers, and fellow technicians. Your responsibilities include writing test automation code, building HIL test environments, bringing up new hardware revisions, debugging SW/HW integration issues at the bench, analyzing test data, and designing test fixtures. Throughout the day, you balance developing new test capabilities with hands-on hardware integration, supporting urgent prototype bring-up requests, maintaining test infrastructure, and preparing test readiness for upcoming milestones. You're switching between writing code at your workstation, probing signals and validating hardware at the bench, collaborating in design reviews with engineers, and ensuring test lab equipment is calibrated and maintained. About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through frontier foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.

We are seeking an Applied Scientist II to work on development of an AI-based data intelligence and classification platform that will redefine how security and privacy assessments and enforcement are conducted at scale. This mission-critical platform will leverage AI-driven autonomous agents to conduct proactive, intelligent security operations across the company. The platform will integrate deeply with internal security, privacy, engineering, and cloud-native tools to provide self-serve, automated insights, verifications, and enforcement mechanisms. This role requires strong technical expertise in AI/ML, LLMs, and distributed cloud infrastructure, as well as thought leadership to drive alignment across multiple teams, customers, and business units. This is an opportunity to shape the future of AI-driven security and privacy assurance at an enterprise scale, defining standards, influencing company-wide security posture, and leading technical innovation at the highest level. Key job responsibilities * Architect and define the next-generation data classification and search matching platform, leading the technical strategy for AI-driven security automation across applied science and engineering teams * Build on multi-agent LLM framework, and influence your organizations in adopting the promising approaches * Develop a highly scalable, traditional ML-based as well as LLM-based intelligent security agent framework that enables internal teams to automate processing of structured and unstructured data * Combine depth and breadth of domain expertise and provide technical leadership to the entire team while also doing hands-on work by diving deep into details to diagnose complex system performance problems. About the team The Data Categorization team helps Amazonians understand their data and govern it at scale and ensures experiences delivered by Amazon to our customers uphold our high security and privacy standards. The science team harnesses AI to strengthen Amazon’s privacy and security posture more efficiently and effectively.