Careers

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists and engineers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! Key job responsibilities We seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.

AEE Science and AI team is focused on advancing customer experience on 1) Expansions: building the end-to-end Day0 search relevance models (ranking and matching) for new Amazon marketplaces, 2) Exports: improving the search relevance for cross-border (exports) customers, and 3) Emerging Markets Retail Efficiency related initiatives. We focus on algorithms and machine learning model developments, and optimize for recall (completeness) and precision (accuracy), measured through Spare Result Rate (SRR) and Irrelevant Result Rate (IRR) respectively. We are also leveraging Generative AI and LLMs to improve retail operations and reduce cost-to-serve. In this role, you will leverage your expertise in machine learning, information retrieval, and natural language processing to design, implement, and optimize ranking and matching algorithms that improve user experience and satisfaction. Key responsibilities include analyzing large datasets to identify patterns and insights, developing and fine-tuning models to improve search result relevance, and collaborating with cross-functional teams to integrate these models into our search systems. You will conduct experiments to evaluate model performance, utilizing A/B testing and other methodologies to ensure continuous improvement. The ideal candidate will possess a strong background in applied mathematics, computer science, or a related field, with experience in search technologies and a passion for solving complex problems. You will have the opportunity to make a significant impact on our product by driving advancements in search relevance that directly enhance user engagement and outcomes. Key job responsibilities 1. Model Development: Design, implement, and refine machine learning models for ranking and matching to enhance search relevance and user satisfaction. 2. Data Analysis: Analyze large datasets to extract insights, identify trends, and inform model improvements, ensuring data-driven decision-making. 3. Algorithm Optimization: Continuously evaluate and optimize existing algorithms to improve search accuracy and performance through experimentation and iteration. 4. Performance Evaluation: Conduct A/B testing and other evaluation methodologies to assess model effectiveness, drawing actionable conclusions to guide further development. 5. Cross-Functional Collaboration: Work closely with product managers, engineers, and UX researchers to integrate search models into production systems and align with overall product goals. 6. Research and Innovation: Stay current with advancements in machine learning, natural language processing, and information retrieval to drive innovation in search technologies. 7. Reporting: Document methodologies, findings, and model performance metrics, and communicate results effectively to stakeholders at all levels.

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds in machine learning, artificial intelligence and related fields. Amazon scientists employ the company's working backwards method to identify problems to solve on behalf of customers in research areas ranging from machine learning to operations, GenAI, robotics, quantum computing, computer vision, economics, search, sustainability and more. Learn more about Amazon Science here: https://www.amazon.science/ We are hiring across multiple businesses and in many locations across the US. Apply here to learn more about open roles that could be a compelling fit for your background. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

The Science Tooling And Research (STAR) Team at Amazon Robotics is seeking a passionate Applied Scientist, with a strong track record of industrial research, innovation leadership, and technology transfer, with a focus on ML Applications. At Amazon Robotics, we apply cutting edge advancements in robotics, software development, Big Data, ML and AI to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We operate hundreds of buildings that employ hundreds of thousands of robots teaming up to perform sophisticated, large-scale missions. There are a lot of exciting opportunities ahead of us that can be unlocked by scientific research. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. As you could imagine, data is at the heart of our innovation. This role will be participating in creating the ML and AI roadmap, leading science initiatives, and shipping ML products. Key job responsibilities You will be responsible for: - Independently innovating, creating, and iterating modeling solutions for given business problems. Especially, using techniques such as Spatial–temporal ML methods, Optimization, Causal Inference, etc. - Collaborating with other Science, Tech, Ops, and Business leaders to ship and iterate model products. - Promoting best practices and mentoring junior team members on problem solving and communication. - Leading state-of-the-art research work and pursuing internal/external scientific publications. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Our mission is to build best-in-class, product-based compliance solutions harnessing the power of state-of-the-art multilingual, multimodal, LLMs, and generative AI to improve productivity and elevate user experiences. We develop these solutions as foundational multi-use ML services that eliminate compliance friction for our partners, reduce operational costs, and ensure a great buyer experience, while enabling extensions beyond compliance to non-compliance use cases Amazon wide. As an Applied Scientist in Compliance Shared Services (CoSS) Romania Applied Research & Development Center, you will collaborate with CoSS scientists and engineers to apply state-of-the-art unstructured data validation and processing approaches to develop ML primitives that enable Amazon to process unstructured content, such as document and images, at Amazon scale. You will collaborate closely with senior and principal scientists to develop best-in-class ML algorithms and solutions to be easily adopted and integrated into customer technology stacks to maximize business impact for Amazon. You will also foster growth and innovation together with other scientists, and contribute to developing CoSS Romania Applied Research and Development Center into a world-class applied research organization internally within Amazon and publish externally in tier 1 science conferences. A successful candidate is passionate about driving innovation and shaping the future of e-commerce, spearheading the development of innovative, ML, LLM and generative AI-driven solutions, and being a trusted role model who can energize our cross-functional team of scientists, engineers, product and business leaders to persevere through challenges and setbacks to achieve impactful results on behalf of our customers. Key job responsibilities Design and execute science experiments – work backwards from automation goals to design science formulations and experiments that increase automation and capture cost savings. Develop novel architectures, pre-train/fine-tune on Amazon datasets, push state-of-the-art, and collaborate with engineers to launch ML solutions into production. Lead Science Brand internally and externally – Work with CoSS Product and leaders to expose science innovations to other organizations. Develop the CoSS Romania Applied Research and Development Center as a recognized brand for high quality AI research and ML products. Contribute to authoring papers, submissions and publications in external tier 1 conferences. Develop and nurture other scientists - Grow and develop other scientists. Every scientist should grow and develop their own competencies and contribute to others' growth and development. We believe that the whole is greater than the sum of parts, and we grow not just hard science and technical skills and competencies, but also leadership principles and collaborations with other scientists and project team members to grow their ability to increase scope, impact and influence at Amazon. A day in the life 9:00 am - start work 10:00 am - Team stand-up 10:30 am - Individual work time 12:00 pm - Lunch with team and/or partners in the CoSS Romania Applied Research and Development Center 1:00 pm - Discuss progress on org-wide initiatives with other scientists in the team. 2:00 pm - Meet engineers to discuss deployment of your tested algorithm. 2:30 pm - work time 4:30 pm - 1:1 with manager 5:00 pm - Meet with US collaborators - Product Managers, or other scientists in the broader org. 6:00 pm - End work

Are you excited about developing generative AI and foundation models to revolutionize automation, text generation, and machine learning at scale? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon BuilderWorks we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class builder experience - at Amazon scale. This role is for the Data Reserach Org for Insights Development (DROID) Science team which has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Stores, Devices, and Other (SDO) organization. These solutions typically utilize machine learning and GenAI techniques, applied to text, sequences of events, wikis, or customer input from existing or new tooling. The team is comprised of scientists, who develop machine learning and deep learning solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development. We are looking for an Applied Scientist with expertise in GenAI. You will work alongside other scientists, engineers, product managers and various stakeholders to deploy models at scale across a diverse set of initiatives. If you are a self-motivated individual with a zeal for customer obsession and ownership, and are passionate about applying science for real world problems - this is the team for you. Key job responsibilities - You will be part of a team of scientists and engineers and will work on scaling systems to production along side partner teams. - You will learn how to build robust solutions that operate at Amazon scale, and work with senior technical leaders to grow your skills. - You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions. - You will design and implement scalable solutions and solve complex problems - You will mentor and coach junior software developers - You should be a great communicator and should be motivated to achieve results in a fast-paced, and at times ambiguous, environment - You should be a self-starter with a bias towards independent problem solving. About the team BuilderWorks tools, libraries, and services empower Amazon builders to deliver solutions for a diversity of internal and external customer use-cases spanning the Stores business as our primary customer with additional support for Devices and Other (SDO) business units across Amazon. The DROID team sits within BuilderWorks and seeks to be the primary source for standardized, actionable metrics and science-driven insights within BuilderWorks. We achieve this through user-focused tools that provide comprehensive access to current and future metrics, solutions that provide measurable impact to cost and engagement through the use of scientific methods, user-accessible data repositories for individual analyses and deep dives DROID Science mission is to provide measurable impact on customer experience and BuilderWorks efficiencies through the use of scientific methods and processes. We quantify the impact of programs in terms of engagement and cost through data science studies. We own the model framework, where we deliver prospective insights and retrospective measurements of the effect that BuilderWorks programs have on builder experience. We partner with BuilderWorks programs to develop a principled and data driven methodology for quantifying the impact of programs on SDO.

Amazon.com’s Buyer Risk Prevention's (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively and reactively reduce the impact of abuse across Amazon. Key job responsibilities As an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building cutting edge risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Invent, implement, and deploy state of the art machine learning algorithms and systems - Build prototypes and explore conceptually new solutions - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Take ownership of how ML solutions impact Amazon resources and Customer experience - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Research and implement novel machine learning and statistical approaches - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentations Please visit https://www.amazon.science for more information

Amazon is looking for world class senior applied scientist to join its AWS Fundamental Research Team working within a variety of machine learning disciplines. This group is entrusted with developing core machine learning solutions for AWS services. At the AWS Fundamental Research Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions across different domains and computation platforms. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Are you interested in changing the way accounting and finance works at Amazon? We are a science and engineering team leveraging ML models and LLMs to solve real-world problems faced by accountants and financial analysts. We are part of the Amazon Financials Foundation Services (AFFS) organization. AFFS is responsible for processing and managing billions of financially relevant transactions sent globally from across Amazon each day, including orders, shipments, payments, and inventory movements. AFFS is at the center of Amazon's key initiatives and fuels the growth of Amazon's businesses worldwide by ensuring that businesses can easily integrate with our services and that accountants and financial analysts have the right tools to use our data. As an Applied Scientist, you'll work alongside domain experts, engineers, and other scientists to understand business problems, propose scientific solutions, and deploy them to production. You'll work on scientific initiatives for accelerating reconciliation, standardization, and onboarding. This includes: - Developing ML models or leveraging foundation models to produce proactive insights. - Leveraging LLMs to answer questions asked during month-close reconciliation research. - Run experiments over large datasets for new predictive learning approaches for financial analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine learning model development, model validation, and serving. - Developing training/evaluation datasets for model fine-tuning. - Collaborate with engineering to productionalize research. Specific examples of this work include developing anomaly detection models to identify deviations in payments, applying generative AI to answer key in financial documents or business onboardings, and fine-tuning LLMs to provide recommendations on next steps. As an interdisciplinary team, we maintain a balance between scientific research and productionalization. This means, you'll get a unique opportunity to influence the global scientific community by publishing papers externally and internally while also seeing your work used on a daily basis to help close the books and provide near real-time insights into Amazon's financials. You'll also have exposure to senior leadership and influence the scientific roadmap of the team. You will need to have a start-up like mindset, as you will be working an in a highly iterative and collaborative environment with SDEs, Product Managers, and Accounting stakeholders to propose ideas, experiment, and scale rapidly. You should have a keen eye for what a good user experience should look like, possess excellent written and verbal communication, and have a keen interest in learning about accounting and financial processes.

We are building GenAI based shopping assistant for Amazon. We reimage Amazon Search with an interactive conversational experience that helps you find answers to product questions, perform product comparisons, receive personalized product suggestions, and so much more, to easily find the perfect product for your needs. We’re looking for the best and brightest across Amazon to help us realize and deliver this vision to our customers right away. This will be a once in a generation transformation for Search, just like the Mosaic browser made the Internet easier to engage with three decades ago. If you missed the 90s—WWW, Mosaic, and the founding of Amazon and Google—you don’t want to miss this opportunity.