Careers

Have you ever wanted to solve a mystery or be part of solving a case? Are you fascinated by detective stories or crime shows on TV? Do you love to catch bad actors, build ML models and solve complex problems. If so, working on the WWOS Tech team as an Applied Scientist is the place for you! We detect theft, fraud and organized crime happening across our global supply chain and operations for millions of items, for hundreds of product lines worth billions of dollars of inventory world-wide. We foster new game-changing ideas, creating ever more intelligent and self-learning systems to maximize the cost savings of Amazon's inventory losses. The primary role of an Applied Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on all the fraud investigations happening across Amazon operations. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in ( Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of building fraud detections, detecting organized crime and the ability to use data and research to make changes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Key job responsibilities - Own KPIs that measure theft/fraud management performance and efficiencies. - Detect and automate theft, fraud MOs - Detect organized crime rings and bad actor clusters - Perform end to end evaluation of operational defects, system gaps, and scaling challenges (both system and operational). - Contribute to the overall fraud management and product development strategies. - Present key learnings and vision to stakeholders and leadership. - Integrate ML detection models via software applications About the team We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace. Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.

上海职位 - 如果希望在上海工作，请投递本职位。 毕业时间：2026年10月 - 2027年9月之间毕业的应届毕业生 · 投递须知： 1 填写简历申请时，请把必填和非必填项都填写完整。提交简历之后就无法修改了哦！ 2 学校的英文全称请准确填写。中英文对应表，请点击链接查看 https://docs.qq.com/sheet/DVmdaa1BCV0RBbnlR?tab=BB08J2 3 简历不限中英文。 如果您正在攻读自然语言处理（NLP）、信息检索（IR）、机器学习、生成式人工智能或相关方向的硕士或博士学位，并希望将前沿科学研究转化为服务真实客户的产品，我们诚挚邀请您加入亚马逊 International Technology 搜索团队。 我们的目标是帮助亚马逊客户更准确地找到所需商品，并发现符合其需求和兴趣的新商品。您每天的工作都将直接影响全球数百万客户的购物体验。团队使用 TB 级商品、查询和客户行为数据，持续推进搜索、推荐、自然语言理解以及生成式 AI 技术的发展。 在这个岗位中，您将研究并应用 NLP、IR、深度学习、大语言模型（LLM）和基础模型等前沿技术，解决搜索理解、相关性排序、语义匹配、个性化和对话式购物等问题。您将有机会探索预训练、监督微调（SFT）、参数高效微调、检索增强生成（RAG）、提示优化和智能体（Agent）等技术，并针对业务场景建立可靠的离线与在线评估方法。 您将与应用科学家、软件工程师和产品经理密切合作，完成从问题定义、数据分析、算法设计和实验验证，到模型部署、在线测试和持续迭代的完整闭环。您需要根据客户价值和业务目标选择合适的技术方案，并在模型质量、可靠性、安全性、推理延迟和计算成本之间做出合理权衡。 Key job responsibilities Key job responsibilities · 针对 Amazon 搜索和购物体验中的实际问题，提出可验证的科学假设，设计并实现机器学习、NLP、IR 或 LLM 解决方案。 · 使用大规模商品、查询和客户行为数据训练、微调和评估模型，建立可重复的实验与评估流程。 · 探索基础模型在搜索、推荐和对话式购物中的应用，包括 RAG、模型微调、提示优化和 Agent 等方向。 · 设计覆盖相关性、事实性、鲁棒性、安全性、延迟和成本的评估指标，并通过离线实验、A/B 测试和客户反馈验证效果。 · 与工程和产品团队合作，将原型转化为可扩展、可维护的生产系统，并持续分析和改进线上表现。 · 跟踪学术界和工业界的最新进展，形成技术文档，并在适当情况下向内部或外部科学社区分享研究成果。 基本要求 · 正在攻读或已获得计算机科学、计算机工程、机器学习、人工智能、运筹学、统计学或相关领域的硕士或博士学位。 · 具备机器学习或深度学习的基础知识，以及实验设计、统计分析和模型评估经验。 · 具备使用代码和工具实现、训练和评估算法的经验。 · 至少熟练使用一种编程语言，例如 Python、Java 或 C++。 · 了解 NLP、IR、推荐系统或生成式 AI 中至少一个方向的基本方法。 优先条件 · 在 NLP、IR、机器学习、数据挖掘或生成式 AI 相关顶级会议或期刊发表过论文，或有高质量研究项目经历。 · 熟悉 Transformer、LLM 或基础模型，并具有预训练、监督微调（SFT）、参数高效微调、偏好优化或推理优化中的一种或多种实践经验。 · 具有 RAG、向量检索、Embedding、语义匹配、Agent 或工具调用系统的研究或开发经验。 · 熟悉 PyTorch、TensorFlow 等深度学习框架，以及 Hugging Face Transformers 等常用 LLM 工具链。 · 具有搜索引擎或推荐系统经验，尤其是在索引、召回、排序、查询理解、个性化或在线实验方面。 · 具有 LLM 评估经验，能够从相关性、事实性、幻觉、鲁棒性、安全性、延迟和成本等维度衡量系统质量。 · 具有大规模数据处理、分布式训练、模型压缩或高效推理经验。 · 具备良好的批判性思维和技术沟通能力，能够清楚地解释模型选择、实验结果及其局限性，并与跨职能团队合作解决开放性问题。

This position is for an 8–12 week full-time, on-site internship to be conducted in Summer 2027 (June–September 2027). *Minimum 12 weeks internship is required for all international hires (who require JP visa support). *Target Candidates: Students graduating in 2029 Do you want to see your research directly impact how millions of customers discover, browse, and purchase products on Amazon — across Japan and the globe? Amazon's Japan Store Tech team owns the science and technology behind cross-border shopping — product discovery, search relevance, personalization, and content experiences spanning dozens of marketplaces. We tackle problems at massive scale: multi-language signals, multi-marketplace data, and region-specific customer behaviors, all served at low latency to millions of daily shoppers. We're looking for current Bachelor or Master students with a passion for applied science and machine learning to join us as an Applied Scientist Intern in Summer 2027 to shape the future of customer experiences at scale. For this position, our Japan Store Tech team is looking for students with a specialization in one or more of the following research areas: machine learning, deep learning, natural language processing (NLP), information retrieval, recommender systems, computer vision, large language models (LLMs), generative AI, causal inference, experimentation and A/B testing, optimization, and more! As an Applied Scientist Intern, you'll develop novel models and algorithms, design and run experiments on live traffic, and own meaningful science contributions end-to-end. You'll also leverage and contribute to GenAI/LLM systems that power both customer-facing experiences and internal development tools. If you want to kickstart your science career at global scale — solving real customer problems alongside talented scientists and engineers in a collaborative, international environment — this is the place to start. Application & Assessment Deadline: Mid October, 2026 Selection Communication Begins: End October, 2026 Offer Extensions: December 2026 – March 2027 Key job responsibilities - Collaborate and communicate effectively with experienced cross-disciplinary Amazonians to design, develop, and deploy innovative machine learning models and scientific solutions that delight our customers, while participating in technical discussions to drive solutions forward. - Develop and implement scalable machine learning models and algorithms to improve product discovery, search relevance, personalization, or other customer-facing experiences. - Design and conduct experiments (offline and online) to validate hypotheses and measure the impact of proposed solutions. - Analyze large-scale datasets to identify patterns, generate insights, and inform model design decisions. - Leverage and contribute to the development of GenAI and LLM-powered tools to enhance customer experiences and development productivity while staying current with emerging technologies. - Write clean, maintainable, production-quality code following best practices. - Communicate research findings effectively through documentation, presentations, and technical papers. - Work in an agile environment and collaborate closely with software engineers to bring science solutions from prototype to production. A day in the life As an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon's science and technology and lead critical projects early in your career. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your project and learn in a real-world setting. Amazon internships are full-time positions, and interns should expect to work in office, Monday–Friday, up to 40 hours per week typically between 9am–6pm. Specific team norms around working hours will be communicated by your manager. Interns should not have other employment during the Amazon work-day.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. We are looking for an Applied Scientist to push the envelope of AI content generation. As a scientist at Prime Video, you will contribute directly to productions using innovative tools in computer vision, deep learning, and generative AI to transform entertainment experiences. The ideal candidate has deep knowledge in one of: graphics, deep learning, generative AI and/or reinforcement learning and experience applying them real-world problems. You understand tradeoffs between business needs and model complexity, and you take calculated risks in developing rapid prototypes and iterative model improvements. You are excited to learn from and alongside seasoned scientists, engineers, and business leaders. You are an excellent communicator and effectively translate technical findings into production systems and business action (and customer delight). Key job responsibilities • Build generative AI models that create production-ready content, including movie content, localized assets, and visual marketing materials used across Prime Video's global platform. • Drive end-to-end machine learning projects that have a high degree of ambiguity, scale, complexity. • Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models. • Run experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative machine learning approaches. • Share knowledge and research outcomes via internal and external conferences and journal publications A day in the life In this role, you will invent science and systems for content localization, generation, including graphics and machine learning-based modeling systems. You will work with a team of scientists and product managers to design customer-facing products, and you will work with technology teams to productize and maintain the associated solutions.

The Seller Fee Science Team integrates economic modeling, machine learning, and artificial intelligence to guide fee strategy, quantify its impact, and ensure fees are accurately computed and explained for billions of transactions between Amazon selling partners and customers. We help build the foundations for growing selling partner businesses, bringing the best selection and prices to Amazon customers, and helping Amazon leaders make and implement high impact decisions that optimally balance profitability and growth. Our team brings together world-class economists, physicists, mathematicians, and computer scientists to tackle diverse challenging problems that require theoretical rigor and deliver real-world impact. As an data scientist on our team, this role will focus on the application of data analysis, econometrics, machine learning, and artificial intelligence to measure and predict Amazon's P&L, with emphasis on fee revenue. This blends the tools of data science, statistics, and ML/AI. Your work will shape not only how fees are decided, but how they are interpreted and planned. We are seeking scientists who are motivated by first principles, disciplined experimentation, and the technical challenge of deploying ideas at global scale. This is an opportunity to work on consequential problems where analytic rigor meets real-world complexity, and where your analysis, models, algorithms, and systems will directly influence the experience of millions of sellers. If you are driven to build elegant solutions to hard problems—and to see them operate in production at meaningful scale—we would welcome the opportunity to build with you. Key job responsibilities ** Translate ambiguous business challenges into well-defined scientific problems with measurable impact. ** Identify opportunities to improve fee revenue measurement, prediction, planning, structure, and level. ** Identify opportunities to improve measurement, and prediction of other items of the P&L, at appropriate levels of granularity. ** Design, develop, and deploy econometric or AI/ML models that improve our understanding of the relationship between fees and costs, or predict fee revenue, and other elements of the P&L. ** Partner closely with finance and fee strategy teams to formulate scientific questions, communicate results, and productionalize solutions. **Apply rigorous simulation methods to validate models and quantify business impact at scale. **Communicate scientific innovations and results clearly to cross-functional stakeholders and contribute to the broader internal and external scientific community through publications, talks, and technical artifacts. About the team Amazon’s third-party marketplace is a multibillion-dollar global service, connecting customers and sellers across through billions of transactions annually. The Seller Fee Science Team integrates economic modeling, machine learning, and artificial intelligence to guide business fee strategy, ensure fees are accurately computed for millions of products, and improve the seller experience with AI tools that support any fee related contact (understanding, audit, and dispute). We build the scientific foundation that empowers sellers to grow their businesses with clarity and confidence. Our team brings together world-class economists, physicists, mathematicians, and computer scientists to tackle diverse challenging problems that require theoretical rigor and deliver real-world impact.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

Amazon's Artificial General Intelligence (AGI) organization is seeking a talented Applied Scientist to help build the next generation of large language models and conversational AI experiences. In this role, you will design, develop, and evaluate state-of-the-art machine learning models that power products used by hundreds of millions of customers worldwide. You will work with large-scale datasets, modern deep learning frameworks, and world-class scientists and engineers to take ideas from research prototype to production. This is a hands-on scientist role that combines rigorous applied research with the engineering excellence required to ship reliable, responsible AI at Amazon scale. Key job responsibilities - Design, implement, and evaluate machine learning and deep learning models to solve challenging problems in natural language understanding, generation, and conversational AI. - Develop scalable training and evaluation pipelines for large language models using large, real-world datasets. - Collaborate with scientists, engineers, and product teams to translate research advances into production systems that improve customer experiences. - Conduct rigorous experimentation, analyze results, and iterate rapidly to improve model quality, efficiency, and safety. - Stay current with the latest research, contribute novel ideas, and help raise the scientific bar of the team. - Champion responsible AI practices, including evaluation for fairness, robustness, and safety. About the team The AGI organization at Amazon is dedicated to advancing the science and engineering of large language models and generative AI. Our teams build foundation models and the systems around them, spanning pretraining, post-training, evaluation, and responsible AI. We are a collaborative group of scientists and engineers who value scientific rigor, customer obsession, and rapid iteration, and we work on some of the most impactful AI problems at Amazon scale.

We are seeking an Applied Scientist, Seller Abuse Prevention, to lead the development and implementation of advanced AI solutions that will transform how we prevent bad actors from operating in our store and enable Selling Partners to start and grow their business without fear of disruption, so that customers and Selling Partners across the globe trust us and have confidence in the integrity of Amazon's store. This role will focus on building risk detection models leveraging state-of-the-art AI, including small language models, to detect and prevent abuse of Amazon's catalog worldwide. You will design, develop, and deploy scalable AI solutions to proactively detect and prevent marketplace abuse throughout the seller lifecycle. You will work with massive-scale, multi-modal datasets spanning behavioral patterns, transactional histories, and behavioral data to build detection systems that are ahead of evolving adversarial tactics. Key job responsibilities * Design and build predictive risk detection models using advanced AI techniques, including Natural Language Processing including LLMs and agents to proactively identify bad actors and prevent marketplace abuse at scale * Own the end-to-end scientific solution from risk quantification through decision optimization, determining the appropriate actions to take across varying risk levels * Develop interpretability and reasoning pipelines that provide transparent, actionable explanations for model decisions to support enforcement and seller experience * Work with risk programs across the seller lifecycle to define detection strategies, translate operational investigation patterns into automated systems, and prioritize high-impact risk areas * Partner with engineering teams to deploy models into production, define evaluation frameworks, and collaborate with operations and verification teams to measure and improve detection effectiveness A day in the life Day-to-day you can expect to: - Explore datasets to understand predictors and patterns of abuse - Work with product, program, and engineering stakeholders to build solutions into production that will last - Identify new and emerging abuse vectors as abusers get more sophisticated - Use search, graph, computer vision, NLP, and anomaly detection methodologies to automatically detect abusive actions. About the team Seller Abuse Prevention detects abuse across 4 distinct spaces of abuse: catalog, review, financial risk, and discovery/competitor abuse. Seller Abuse Prevention is embedded in a team of scientists that tackle cross-spanning risk prevention problems. The team has expertise across graph networks, LLMs/agents, and fraud detection.