Careers

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Principal Applied Scientist with a strong deep learning and generative AI background, to focus on the development of software development skills of Nova foundational models. As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically strong and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

Are you looking for an opportunity to own a large-scale technology problem? Do you enjoy finding patterns and pushing the boundaries of current possibilities? Are you interested in building reliable and scalable systems that support Amazon's growth? If so, Amazon Devices and Services Finance Technology (FinTech) is the perfect place for you! ABOUT THIS ROLE The Amazon Devices and Services FinTech team is expanding our data science team that is building forecasting solutions and advanced analytics platforms for the Amazon Devices and Services Finance organization, and we are looking for a Data Scientist to join us. As a data scientist, you will dive deep into data from across Amazon's finance organization, extract new insights, drive investigations and algorithm development, and interface with technical and non-technical customers. You will leverage your data science expertise and communication skills to pivot between delivering science solutions, translating knowledge of finance and operational processes into forecasting models, building product analytics for our AI systems, and communicating insights and recommendations to audiences of varying levels of technical sophistication in support of specific business questions, root cause analysis, planning, and innovation for the future. Key job responsibilities - Create various forecasts, including but not limited to Operational Expenses, and drive adoption of these forecasts by various teams within Amazon for financial and operations planning - Build product metrics, monitoring pipelines, and analytics tools for our AI assistant to track performance, user engagement, and system reliability - Continuously innovate through research and the application of the latest machine learning techniques to drive forecasting accuracy improvement and AI system optimization - Perform exploratory data analysis to identify business opportunities and develop plans to address them across both financial forecasting and AI product development - Communicate verbally and in writing to business customers with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations - Build customer-facing reporting tools and dashboards to provide insights and metrics which track forecast performance, AI assistant effectiveness, and explain variance - Utilize code (Python, R, Scala, SQL, etc.) for analyzing data and building statistical and machine/deep learning models for both financial forecasting and AI product analytics A day in the life As a data scientist at Amazon Devices and Services FinTech, you'll dive into complex datasets using advanced analytics and machine learning to build accurate forecasting models for problems like Operational Expense forecasting. You'll also develop product metrics and monitoring pipelines for our AI assistant, analyzing user engagement and system performance. Collaboration with business and engineering teams is essential as you translate insights into actionable recommendations. Throughout the day, you'll innovate by adapting new forecasting methods and AI analytics approaches, ensuring solutions are scalable and reliable. Your communication skills help you solve unstructured problems in our fast-paced, dynamic environment. About the team Amazon Devices and Services FinTech is the global team that designs and builds the financial planning and analysis tools for a wide variety of Devices' new and established organizations. From Kindle to Ring and even new and exciting companies like Kuiper (our new interstellar satellite play), this team enjoys a wide variety of complex and interesting problem spaces. We also own and operate the organization's AI assistant, making us true FinTech innovators embedded within Amazon.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Science Manager who will play a key role in the next generation of AI powered foundation models. Key job responsibilities Lead and manage a team of applied and research scientists, and language engineers, data linguists responsible for building foundation models. Collaborate with cross-functional teams to ensure that Amazon’s AI models are aligned with human preferences. Identify and prioritize research opportunities that have the potential to significantly impact our AI systems. Mentor and guide team members to achieve their career goals and objectives. Communicate research findings and progress to senior leadership and stakeholders.

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. Our team builds large-scale machine-learning solutions that delight customers with personalized content recommendations, at the right time, with the right level of explanation. As an Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Please visit https://www.amazon.science for more information.

AWS Agentic AI is looking for a world-class Applied Scientist with a strong deep learning background to help build industry-leading Agentic AI (models, systems, and applications). Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), AI assisted code development, reasoning and planning with LLMs, LLM training and fine-tuning, and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in Agentic AI. Your work will directly impact millions of our customers in the form of products and services that make use AI technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are looking for experienced scientists who can make complex, autonomous systems understandable and debuggable through intelligent instrumentation and simulation. Key job responsibilities - Develop technical breakthroughs in agentic infrastructure and applications - Mentor and guide junior scientists. - Manage a small team of scientists - Develop technology strategy and roadmap supporting product development - Develop prototypes for key technology, oversee the productization of the prototype, and develop critical assessment for the prototype - Write technical reports summarizing R&D progresses and communicate such progresses with stakeholders - Engage with cross-functional stakeholders to drive alignment and outcomes About the team The Amazon Web Services (AWS) Agentic AI team uses generative AI and foundation models to advance application development. In the space of software development and life cycle management, we see the application of AI anywhere: from the IDE to web-based tools and services, AI helps engineers work many applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will independently file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As a Senior Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Senior Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

Join our Amazon Private Brands Selection Guidance organization in building science and tech solutions at scale to delight our customers with products across our leading private brands such as Amazon Basics, Amazon Essentials, and by Amazon. The Selection Guidance team applies Generative AI, Machine Learning, Statistics, and Economics solutions to drive our private brands product assortment, strategic business decisions, and product inputs such as title, price, merchandising and ordering. We are an interdisciplinary team of Scientists, Economists, Engineers, and Product Managers incubating and building day one solutions using novel technology, to solve some of the toughest business problems at Amazon. As a Sr. Data Scientist you will invent novel solutions and prototypes, and directly contribute to bringing your ideas to life through production implementation. Current research areas include entity resolution, agentic AI, large language models, and product substitutes. You will review and guide scientists across the team on their designs and implementations, and raise the team bar for science research and prototypes. This is a unique, high visibility opportunity for someone who wants to develop ambitious science solutions and have direct business and customer impact. Key job responsibilities - Partner with business stakeholders to deeply understand APB business problems and frame ambiguous business problems as science problems and solutions. - Invent novel science solutions, develop prototypes, and deploy production software to solve business problems. - Review and guide science solutions across the team. - Publish and socialize your and the team's research across Amazon and external avenues as appropriate - Leverage industry best practices to establish repeatable applied science practices, principles & processes.

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The AWS Managed Operations Data Science (MODS) Team is looking for a Data Scientist to lead the research and thought leadership to drive our data and insight strategy for AWS. You will be expected to serve as a Full Stack Data Scientist. You will be responsible for driving data-driven transformation across the organization. In this role, you will be responsible for the end-to-end data science lifecycle, from data exploration, ETL, model development and data visualization. You will leverage a diverse set of tools and technologies, including general analytical frameworks (Spark, Airflow, etc.), AI frameworks (Hugging Face, etc.) and various machine learning frameworks, to tackle complex business problems. Your analytics research will provide direction on the technology strategy of the Managed Operations organization. Your Decision Science artifacts will provide insights that inform AWS' Operations and Site Reliability Engineering teams. You will work on ambiguous and complex business and research science problems at scale. You are and comfortable working with cross-functional teams and systems. This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected be a U.S. citizen. 10012 Key job responsibilities - Work with large and complex data sets to solve a wide array of challenging problems using different analytical approaches - Develop ML/AI models. Partner with software teams to productionalize these models. - Data Pipeline and Infrastructure: design and implementation of data pipelines - Metric Development and Monitoring: Define and develop advanced, customized metrics and key performance indicators (KPIs) that capture the nuances of the organization's strategic objectives and operational complexities. Continuously monitor and evaluate the performance of metrics A day in the life Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About the team The MODS team helps AWS operate its services across the world. We help monitor AWS operations by providing insights and recommendations on AWS operations. This position requires that the candidate selected be a U.S. citizen.