Careers

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We are seeking a highly skilled Navigation Scientist to help develop advanced algorithms and software for our Prime Air delivery drone program. In this role, you will conduct comprehensive navigation analysis to support cross-functional decision-making, define system architecture and requirements, contribute to the development of flight algorithms, and actively identify innovative technological opportunities that will drive significant enhancements to meet our customers' evolving demands. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

The Customer Behavior Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship with Amazon. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using state-of-the-art technology to tackle some of the most challenging scientific problems in customer behavior analysis at Amazon. To achieve this, the team utilizes methods from deep learning, large language models (LLMs), natural language models, recommendation systems, affinity models, reinforcement learning, and econometrics to drive personalized experiences throughout the customer journey. As a Customer Behavior Analytics Scientist, you will have the opportunity to make a significant business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with other scientists and engineers. You will be responsible for designing and developing state-of-the-art models and working with business, marketing, and engineering teams to address key challenges in customer behavior analytics. Key responsibilities include: - Creating of innovative deep learning and generative models for recommender systems to provide personalized experiences, including fine-tuning, efficient contextualization, adapters, evaluations. - Developing innovative statistical methods to calibrate our predictions and corroborate them with data sources and behavioral signals. - Designing and implementing models that improve the overall relationship between customers and Amazon, focusing on long-term customer value and satisfaction. - Applying reinforcement learning methods in production to continuously improve and adapt customer behavior models. - Developing and deploying sophisticated incentive recommendation models to optimize customer engagement and loyalty. - Leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data. In this role, you will be an analytical problem solver who enjoys exploring data, participating in problem-solving efforts, developing new frameworks, and engaging in investigations and algorithm development. You should be capable of effectively collaborating with technical teams and business stakeholders, pushing the boundaries of what is scientifically possible, and maintaining a sharp focus on measurable customer satisfaction and business impact. Your work will be crucial in shaping the future of customer behavior analytics at Amazon, driving innovation that directly impacts millions of customers worldwide. This position offers a high-visibility opportunity to contribute to solutions that are vital to improving customer satisfaction and loyalty, serving as a model for customer-centric solutions across the company.

We’re working to improve shopping on Amazon using large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical product managers (PMT) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, design and construction, capital investment program management and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon’s business and utilize customer driven feedback to continuously improve and exceed employee expectations. Within GREF, the newly formed Global Transformation & Insights (GTI) team is responsible for Customer Insights, Business Insights, Creative, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity. The ideal Senior Data Scientist candidate thrives in ambiguous environments where the business problem is known, though the technical strategy is not defined. They are able to investigate and develop strategies and concepts to frame a solution set and enable detailed design to commence. They must have strong problem-solving capabilities to isolate, define, resolve complex problems, and implement effective and efficient solutions. They should have experience working in large scale organizations – where data sets are large and complex. They should have high judgement with the ability to balance the right data fidelity with right speed with right confidence level for various stages of analysis and purposes. They should have experience partnering with a broad set of functional teams and levels with the ability to adjust and synthesize their approaches, assumptions, and recommendations to audiences with varying levels of technical knowledge. They are mentors and strong partners with research scientists and other data scientists. Key job responsibilities - Demonstrate advanced technical expertise in data science - Provide scientific and technical leadership within the team - Stay current with emerging technologies and methodologies - Apply data science techniques to solve business problems - Guide and mentor junior data scientists - Share knowledge about scientific advancements with team members - Contribute to the technical growth of the organization - Work on complex, high-impact projects - Influence data science strategy and direction - Collaborate across teams to drive data-driven decision making

The Sr. Manager Applied Science will lead a cross-functional team of 30+ builders in pioneering GenAI experiences for +1.3MM Amazon Sponsored Product and Brand (SPB) advertisers. The leader will invent and build the SPB-Agent, a GenAI platform which will transform retail-media advertising for SPB advertisers, from emerging brands to global brands selling on Amazon. SPB-Agent will serve as an intelligent advisor integrated directly into Amazon Ad Console and Selling Partner portals (Seller Central and Vendor Central). Through conversational interfaces and deep reasoning, it will help advertisers discover growth opportunities, optimize campaign performance, and execute sophisticated strategies. The leader will drive this transformation from vision to reality, directly shaping the intersection of generative AI and advertising at unprecedented scale. Key job responsibilities As a Sr. Applied Science Manager, you will: - Lead a cross-functional team of Applied Scientists, Engineers, and Product leaders. - Define and deliver the science and engineering roadmap for SPB Agent, translating business goals into agentic experiences and driving integration of the SPB-Agent into advertising applications. - Hire and develop top talent, providing technical direction and career growth guidance to scientists and engineers within and across organizations. - Stay current on research advances, industry trends, and system architectures relevant to agentic AI for SPB’s advertising business. About the team The Advertiser Guidance team sits at the heart of Sponsored Products and Brands, tackling advertising's most complex challenges: how do you guide 1.3+ million advertisers—from first-time sellers to global brands—to create and manage campaigns that drive real business growth? Our advertisers span every industry, budget level, and sophistication—selling everything from handmade crafts to consumer electronics. They manage campaigns with vastly different goals: some prioritize brand awareness, others focus on conversion efficiency, and many need help understanding what's even possible. This diversity creates immense technical complexity, but also a transformative opportunity to drive impact at scale.

Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. As an Applied Scientist II on the Alexa Sensitive Content Intelligence (ASCI) team, you'll be part of an elite group developing industry-leading technologies in attribute extraction and sensitive content detection that work seamlessly across all languages and countries. In this role, you'll join a team of exceptional scientists pushing the boundaries of Natural Language Processing. Working in our dynamic, fast-paced environment, you'll develop novel algorithms and modeling techniques that advance the state of the art in NLP. Your innovations will directly shape how millions of customers interact with Amazon Echo, Echo Dot, Echo Show, and Fire TV devices every day. What makes this role exciting is the unique blend of scientific innovation and real-world impact. You'll be at the intersection of theoretical research and practical application, working alongside talented engineers and product managers to transform breakthrough ideas into customer-facing experiences. Your work will be crucial in ensuring Alexa remains at the forefront of AI technology while maintaining the highest standards of trust and safety. We're looking for a passionate innovator who combines strong technical expertise with creative problem-solving skills. Your deep understanding of NLP models (including LSTM and transformer-based architectures) will be essential in tackling complex challenges and identifying novel solutions. You'll leverage your exceptional technical knowledge, strong Computer Science fundamentals, and experience with large-scale distributed systems to create reliable, scalable, and high-performance products that delight our customers. Key job responsibilities In this dynamic role, you'll design and implement GenAI solutions that define the future of AI interaction. You'll pioneer novel algorithms, conduct ground breaking experiments, and optimize user experiences through innovative approaches to sensitive content detection and mitigation. Working alongside exceptional engineers and scientists, you'll transform theoretical breakthroughs into practical, scalable solutions that strengthen user trust in Alexa globally. You'll also have the opportunity to mentor rising talent, contributing to Amazon's culture of scientific excellence while helping build high-performing teams that deliver swift, impactful results. A day in the life Imagine starting your day collaborating with brilliant minds on advancing state-of-the-art NLP algorithms, then moving on to analyze experiment results that could reshape how Alexa understands and responds to users. You'll partner with cross-functional teams - from engineers to product managers - to ensure data quality, refine policies, and enhance model performance. Your expertise will guide technical discussions, shape roadmaps, and influence key platform features that require cross-team leadership. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.

Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. As an Applied Scientist II on the Alexa Sensitive Content Intelligence (ASCI) team, you'll be part of an elite group developing industry-leading technologies in attribute extraction and sensitive content detection that work seamlessly across all languages and countries. In this role, you'll join a team of exceptional scientists pushing the boundaries of Natural Language Processing. Working in our dynamic, fast-paced environment, you'll develop novel algorithms and modeling techniques that advance the state of the art in NLP. Your innovations will directly shape how millions of customers interact with Amazon Echo, Echo Dot, Echo Show, and Fire TV devices every day. What makes this role exciting is the unique blend of scientific innovation and real-world impact. You'll be at the intersection of theoretical research and practical application, working alongside talented engineers and product managers to transform breakthrough ideas into customer-facing experiences. Your work will be crucial in ensuring Alexa remains at the forefront of AI technology while maintaining the highest standards of trust and safety. We're looking for a passionate innovator who combines strong technical expertise with creative problem-solving skills. Your deep understanding of NLP models (including LSTM and transformer-based architectures) will be essential in tackling complex challenges and identifying novel solutions. You'll leverage your exceptional technical knowledge, strong Computer Science fundamentals, and experience with large-scale distributed systems to create reliable, scalable, and high-performance products that delight our customers. Key job responsibilities In this dynamic role, you'll design and implement GenAI solutions that define the future of AI interaction. You'll pioneer novel algorithms, conduct ground breaking experiments, and optimize user experiences through innovative approaches to sensitive content detection and mitigation. Working alongside exceptional engineers and scientists, you'll transform theoretical breakthroughs into practical, scalable solutions that strengthen user trust in Alexa globally. You'll also have the opportunity to mentor rising talent, contributing to Amazon's culture of scientific excellence while helping build high-performing teams that deliver swift, impactful results. A day in the life Imagine starting your day collaborating with brilliant minds on advancing state-of-the-art NLP algorithms, then moving on to analyze experiment results that could reshape how Alexa understands and responds to users. You'll partner with cross-functional teams - from engineers to product managers - to ensure data quality, refine policies, and enhance model performance. Your expertise will guide technical discussions, shape roadmaps, and influence key platform features that require cross-team leadership. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We bridge human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. SPB Global Optimization (GO) team was created recently to accelerate GMSP growth in non-US markets. We are helping drive profitability across all marketplaces by creating delightful experiences for shoppers and advertisers alike. We are working backwards from customers to re-imagine Amazon's advertising stack from the ground up, leveraging multilingual and multi-modal GenAI technologies including semantic hash designs, LLMs, and more to deliver solutions that scale worldwide from day one. This is your opportunity to be part of a small, high-impact team that prototypes, invents, and ships state-of-the-art solutions that will define the future of digital advertising. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities - Lead a cross-functional team of Applied Scientists, Machine Learning Engineers, and Software Development Engineers in delivering GMSP acceleration across multiple EU markets. - Understand the unique needs of advertisers and shoppers in diverse marketplaces to craft the vision and milestones for SPB GO program in EU to create delightful experiences that increase engagement and satisfaction for both customer groups. - Architect next-generation systems that replace legacy monolithic infrastructure with scalable, intelligent solutions that scale worldwide on day one. - Pioneer breakthrough applied science in multi-modal GenAI applications for advertising, combining text, image, and multi-lingual support. - Drive end-to-end innovation from research ideation through production deployment at Amazon scale. - Hire and develop top talent, providing technical direction and career growth guidance to scientists and engineers within and across organizations. Your contributions will be highly visible and instrumental in hitting goals carried by Amazon's leadership team (S-Team). A diverse group of stakeholders will rely on your vision and messaging, including advertisers, agencies, and internal ad sales and operations teams.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various Prime Video surfaces and devices. We work closely with the engineering teams to launch our solutions in production.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.