Careers

The Amazon Experience and Technology (AET) team provides technology and services that Amazon’s entire global workforce, over 1M people and counting, relies on every day. We operate at the intersection of technology and empathy, reimagining HR conventions. Our customers are our colleagues—and we’re innovating for them. As a survey scientist you will you will design and carry out surveys to address business questions; analyze survey and other forms of data with regression models; perform weighting and multiple imputation to reduce bias due to nonresponse. You will conduct methodological and statistical research to understand the quality of survey data. You will work with economists, engineers, and computer scientists to select samples, draft and test survey questions, calculate nonresponse adjusted weights, and estimate regression models on large scale data. You will evaluate, diagnose, understand, and surface drivers and moderators for key research streams, including (but are not limited to) attrition, engagement, productivity, inclusion, and Amazon culture. Key job responsibilities * Design a scalable global content development and validation strategy to drive more effective decisions and improve the employee experience across all of Amazon * Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data * Identify research streams to evaluate how to mitigate or remove sources of measurement error * Drive effective collaborations across multi-disciplinary research and product teams * Manage full life cycle of large-scale research programs (Develop strategy, gather requirements, manage and execute)

Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy.

We are seeking a Senior Applied Scientist to join the Alexa Availability team within Alexa Excellence. This role leads the research and development of machine learning and statistical models that power Alexa's reliability at massive scale — serving hundreds of millions of customers globally. The ideal candidate will tackle complex, ambiguous problems spanning time series multivariate modeling, statistical anomaly detection, LLM-based operational intelligence, and adaptive threshold systems. They will design production-grade ML solutions, establish rigorous evaluation frameworks, and ensure AI systems are grounded, reliable, and free from systematic bias — leveraging techniques such as RAG, confidence scoring, knowledge graph integration, and counterfactual testing. This scientist will partner with engineers, product managers, and operations leaders to translate scientific innovation into production systems that directly impact Alexa's availability worldwide. They will drive the scientific agenda for the team, mentor fellow scientists, and influence the broader Alexa Excellence organization through technical leadership and cross-team collaboration. Key Focus Areas: Anomaly detection and predictive failure modeling Cross-service correlation and LLM-driven operational intelligence Production ML at the intersection of large-scale distributed systems and applied science Model reliability, hallucination mitigation, and grounding for operational AI Key job responsibilities As a Senior Applied Scientist on the Alexa Availability team, you will lead the research and development of machine learning and statistical models that power Alexa's reliability at scale. You will work on some of the most complex and ambiguous problems in the space — from time series multivariate modeling and statistical anomaly detection to LLM-based operational intelligence and adaptive threshold systems. A day in the life You will design and implement production-grade ML solutions, establish rigorous model evaluation frameworks, and ensure our LLM-powered systems are grounded, reliable, and free from systematic bias. You will apply techniques such as Retrieval-Augmented Generation (RAG), confidence scoring, knowledge graph integration, and counterfactual testing to ensure our AI systems make trustworthy operational decisions at scale. You will partner closely with software engineers, product managers, and operations leaders to translate scientific innovation into production systems that directly impact Alexa's availability for customers worldwide. You will drive the scientific agenda for your team, mentor fellow scientists, and influence the broader Alexa Excellence organization through your technical leadership and cross-team collaboration. About the team The Alexa Excellence team is at the heart of delivering a world-class Alexa experience to hundreds of millions of customers globally. Within Alexa Excellence, the Alexa Availability team is responsible for ensuring Alexa is always on, always responsive, and always reliable. We own the systems, signals, and science that detect, diagnose, and drive resolution of availability issues at scale — before customers ever notice. We are building the next generation of intelligent availability solutions powered by machine learning, large language models, and advanced statistical modeling. Our work spans anomaly detection, predictive failure modeling, cross-service correlation, and LLM-driven operational intelligence — all operating at the scale and reliability bar that Alexa demands. We operate at the intersection of large-scale distributed systems, applied machine learning, and operational excellence, and we are looking for scientists who can bring both deep technical rigor and a bias for production impact.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising! The Amazon Sponsored Products and Brands is looking for a talented Sr. Applied Scientist to join the Global Optimization science team at the forefront of advertising technology innovation. We are working backwards from emerging markets to reimagine Amazon's advertising stack from the ground up, leveraging multilingual and multi-modal GenAI technologies — including semantic hash designs, LLMs, and more — to deliver solutions that scale to non-US marketplaces from day one. This is your opportunity to be part of a small, high-impact team that prototypes, invents, and ships state-of-the-art solutions that will define the future of digital advertising. The ideal candidate combines entrepreneurial drive with deep technical expertise, thriving in ambiguous, fast-moving environments where you define the path forward with minimal structure. Our team regularly goes from ideas on the whiteboard to production-grade experiments. Your Customer Obsession fuels your passion for translating science into real-world value for millions of advertisers and customers worldwide. You are consistently Right, A Lot when navigating complex technical decisions, demonstrating the rare ability to identify solutions that drive maximum impact with minimal resources. Whether you're architecting scalable GenAI systems or optimizing multi-task recommendation engines, you cut through complexity to find the solutions that deliver the most results. Your GenAI experience goes beyond theoretical knowledge—you have successfully delivered value with state-of-the-art technologies at Amazon scale, understanding both the promise and practical challenges of deploying machine learning in production environments (evaluations, etc.). You're not just a scientist or just an engineer—you're a builder who sees the bigger picture and knows how to make it reality. Key job responsibilities * Architect next-generation systems that replace legacy monolithic infrastructure with scalable, intelligent solutions that scale worldwide on day one. * Pioneer breakthrough applied science in multi-modal GenAI applications for advertising, combining text, image, and multi-lingual support. * Drive end-to-end innovation from research ideation through production deployment at Amazon scale. * Lead cross-functional collaboration with product, engineering, and business teams to translate science into customer impact. About the team You will join a newly-founded team with a broad mandate to experiment and innovate, with a focus on driving growth of sponsored products ad experiences across non-US marketplaces. This broad charter gives us the flexibility to explore and apply scientific techniques to novel product problems. You will have the satisfaction of seeing your work improve the experience of millions of Amazon shoppers worldwide while driving quantifiable revenue impact. More importantly, you will have the opportunity to broaden your technical skills, and be a science leader in an environment that thrives on creativity, experimentation, and product innovation.

Amazon Ads is building Ads Agent, an AI-powered agent that understands advertiser intent, reasons over campaign strategy, and executes across the full Amazon Ads portfolio. If you want to work at the frontier of agentic AI and large language models while directly impacting a multi-billion dollar business, this is your team. We are seeking an experienced Applied Scientist passionate about building intelligent agents that reason, plan, and act across complex advertising workflows. Ads Agent is an AI agent that simplifies how advertisers plan, launch, and optimize campaigns. Powered by AI, Ads Agent works alongside advertisers to automate time-consuming tasks, like identifying targeting segments, adjusting pacing across hundreds of campaigns, and generating SQL queries for advanced analytics. It also provides data-driven recommendations and simplifies analysis—all while providing transparency and control. With a broad mandate to experiment and innovate, we need applied scientists to define and build the future of advertising. Key job responsibilities - Design, build, and evaluate agentic systems that plan multi-step workflows, invoke tools, and take autonomous actions across Amazon Ads products on behalf of advertisers. - Define evaluation frameworks and benchmarks for agent reliability, correctness, safety, and advertiser satisfaction. - Analyze agent behavior through deep data analysis and rigorous A/B experimentation to identify failure modes, measure effectiveness, and derive business insights. - Partner with engineers, product managers, and UX designers to ship end-to-end agent experiences that are scalable, efficient, and reliable at Amazon scale. About the team We are a small, fast-moving team building a unified AI-native interface to all of Amazon Advertising. We sit at the intersection of large language models, agentic AI, and one of the world's most complex advertising ecosystems. If you want to shape how millions of advertisers interact with Amazon Ads, come build with us.

Amazon is seeking a Language Data Scientist to join the Alexa International science team as domain expert. This role focuses on expanding analysis and evaluation of conversational interaction data deliverables. The Language Data Scientist is an expert in conversation assessment processes, working closely with a team of skilled machine learning scientists and engineers, and is a key member in developing new conventions for relevant annotation workflows. The Language Data Scientist will be own unique data analysis and research requests that support the training and evaluation of LLMs and machine learning models, and the overall processing of a data collection. Key job responsibilities To be successful in this role, you must have a passion for data, efficiency, and accuracy. Specifically, you will: - Own data analyses for customer-facing features, including launch go/no-go metrics for new features and accuracy metrics for existing features - Handle unique data analysis requests from a range of stakeholders, including quantitative and qualitative analyses to elevate customer experience with speech interfaces - Lead and evaluate changing dialog evaluation conventions, test tooling developments, and pilot processes to support expansion to new data areas - Continuously evaluate workflow tools and processes and offer solutions to ensure they are efficient, high quality, and scalable - Provide expert support for a large and growing team of data analysts - Provide support for ongoing and new data collection efforts as a subject matter expert on conventions and use of the data - Conduct research studies to understand speech and customer-Alexa interactions - Collaborate with scientists and product managers, and other stakeholders in defining and validating customer experience metrics

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Set up experimentation frameworks for agile model analysis and A/B testing. * Collaborate with partner teams on LLM evaluation frameworks and post-training methodologies. * Contribute to end-to-end delivery of solutions from research to production, including reusable science components. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

Alexa International Science team is looking for a passionate, talented, and inventive Senior Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. At this level, you will drive cross-team scientific strategy, influence partner teams, and deliver solutions that have broad impact across Alexa's international products and services. Key job responsibilities As a Senior Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs, particularly delivering industry-leading scientific research and applied AI for multi-lingual applications — a challenging area for the industry globally. Your work will directly impact our global customers in the form of products and services that support Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in text, speech, and vision domains. The ideal candidate possesses a solid understanding of machine learning, speech and/or natural language processing, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environment, like to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and are able to influence and align multiple teams around a shared scientific vision.

Are you a Masters or PhD student interested in a 2026 Internship in Data Science? If so, we want to hear from you! We are looking for a customer obsessed Data Scientist Intern who can innovate in a business environment and is comfortable owning data to drive step-change innovation in the EMEA region or worldwide. If this describes you, come and join our Data Science teams at Amazon for an exciting internship opportunity. If you are insatiably curious and always want to learn more, then you’ve come to the right place. You can find more information about the Amazon Science community as well as our interview process via the links below; https://www.amazon.science/ https://amazon.jobs/content/en/career-programs/university/science Key job responsibilities As a Data Science Intern, you will have the following key job responsibilities: • Work closely with scientists and engineers to develop new algorithms to implement scientific solutions for Amazon problems • Design, run, and analyze A/B tests • Work on an interdisciplinary team on customer-obsessed research • Experience Amazon's customer-focused culture • Create and deliver projects that can be quickly applied starting locally and scaled to EMEA/worldwide • Create and share data with audiences of varying levels technical papers and presentations • Define metrics and design algorithms to estimate customer satisfaction and engagement A day in the life At Amazon, you will grow into the high impact person you know you’re ready to be. Every day will be filled with developing new skills and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. Some more benefits of an Amazon Science internship include; • All of our internships offer a competitive stipend/salary • Interns are paired with an experienced manager and mentor(s) • Interns receive invitations to different events such as intern program initiatives or site events • Interns can build their professional and personal network with other Amazon Scientists • Interns can potentially publish work at top tier conferences each year About the team Applicants will be reviewed on a rolling basis and are assigned to teams aligned with their research interests and experience prior to interviews. Start dates are available throughout the year and durations can vary in length from 3-6 months for full time internships or 6-12 months for part time internships. Please note these are not remote internships.

Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.