Careers

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios- produced series and movies Road House, The Lord of the Rings: The Rings of Power, Fallout, Reacher, The Boys, and The Idea of You; licensed fan favorites Dawson’s Creek and IF; Prime member exclusive access to coverage of live sports including Thursday Night Football, WNBA, and NWSL, and acclaimed sports documentaries including Bye Bye Barry and Federer; and programming from partners such as Apple TV+, Max, Crunchyroll, and MGM+ via Prime Video add-on subscriptions, as well as more than 500 free ad-supported (FAST) Channels. Prime members in the U.S. can share a variety of benefits, including Prime Video, by using Amazon Household. Prime Video is one benefit among many that provides savings, convenience, and entertainment as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles, including blockbusters such as Challengers and The Fall Guy, via the Prime Video Store, and can enjoy content such as Jury Duty and Bosch: Legacy free with ads on Freevee. Customers can also go behind the scenes of their favorite movies and series with exclusive X-Ray access. For more info visit www.amazon.com/primevideo As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Our Prime Video Content Understanding team builds holistic media representations (e.g. descriptions of scenes, semantic embeddings) and apply them to new customer experiences supply chain problems. Our technology spans the entire Prime Video catalogue globally, and we enable instant recaps, skip intro timing, ad placement, search, and content moderation. As a Sr. Applied Scientist in our Content Understanding Team, you will lead the end-to-end research and deployment of multi-modal models applied to a variety of downstream applications. We are seeking a science leader with deep knowledge of multi-modal content understanding, including Vision Language Models (VLMs) and Multi-Modal Language Models (MMLMs). The Sr. AS will establish scientific research directions, best practices and frameworks to be leveraged across multiple teams. You will help drive the alignment of Engineering roadmaps to support scientific capabilities, and you will be a voice of future technology for our Product partners. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! For examples of our work, please see a selection of our publications from ECCV, ICCV and ICLR: • https://www.amazon.science/publications/diffsign-ai-assisted-generation-of-customizable-sign-language-videos-with-enhanced-realism • https://www.amazon.science/publications/text-guided-video-masked-autoencoder • https://www.amazon.science/publications/look-globally-and-locally-inter-intra-contrastive-learning-from-unlabeled-videos Key job responsibilities As a Sr. Applied Scientist, your day-to-day responsibilities will include: Defining vision & technical strategy: You will collaborate with other leaders in Prime Video to define the problem we will solve long-term to serve customers. You will formulate our science and engineering strategy for achieving this vision. Execution: You will be at the forefront in bring the strategy to life. You will directly deliver key components of our science and research roadmap. You will act as a force-multiplier for other scientists in the team. Developing Others: You will mentor and coach junior scientists in the team. You will drive scientific and technical best practices for others and elevate the quality of the output produced by the entire team. About the team Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.

Are you a MS or PhD student interested in a 2025 Internship in Data Science? If so, we want to hear from you! We are looking for a customer obsessed Data Scientist Intern who can innovate in a business environment, building and deploying machine learning models to drive step-change innovation and scale it to the EU/worldwide. If this describes you, come and join our Data Science teams at Amazon for an exciting internship opportunity. If you are insatiably curious and always want to learn more, then you’ve come to the right place. You can find more information about the Amazon Science community as well as our interview process via the links below; https://www.amazon.science/ https://amazon.jobs/content/en/career-programs/university/science Emirati nationality is required. Key job responsibilities As a Data Science Intern, you will have following key job responsibilities: • Work closely with scientists and engineers to architect and develop new algorithms to implement scientific solutions for Amazon problems. • Work on an interdisciplinary team on customer-obsessed research • Experience Amazon's customer-focused culture • Create and Deliver Machine Learning projects that can be quickly applied starting locally and scaled to EU/worldwide • Build and deploy Machine Learning models using large data-sets and cloud technology. • Create and share with audiences of varying levels technical papers and presentations • Define metrics and design algorithms to estimate customer satisfaction and engagement A day in the life At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with developing new skills and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. Some more benefits of an Amazon Science internship include; • All of our internships offer a competitive stipend/salary • Interns are paired with an experienced manager and mentor(s) • Interns receive invitations to different events such as intern program initiatives or site events • Interns can build their professional and personal network with other Amazon Scientists • Interns can potentially publish work at top tier conferences each year About the team Applicants will be reviewed on a rolling basis and are assigned to teams aligned with their research interests and experience prior to interviews. Start dates are available throughout the year and durations can vary in length from 3-6 months for full time internships. This role may available across multiple locations in the EMEA region. Please note these are not remote internships.

Are you motivated to explore research in ambiguous spaces? Are you interested in conducting research that will improve associate, employee and manager experiences at Amazon? Do you want to work on an interdisciplinary team of scientists that collaborate rather than compete? Join us at PXT Central Science! The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. Key job responsibilities As an Applied Scientist for People Experience and Technology (PXT) Central Science, you will be working with our science and engineering teams, specifically on re-imagining Generative AI Applications and Generative AI Infrastructure for HR. Applying Generative AI to HR has unique challenges such as privacy, fairness, and seamlessly integrating Enterprise Knowledge and World Knowledge and knowing which to use when. In addition, the team works on some of Amazon’s most strategic technical investments in the people space and support Amazon’s efforts to be Earth’s Best Employer. In this role you will have a significant impact on 1.5 million Amazonians and the communities Amazon serves and ample scope to demonstrate scientific thought leadership and scientific impact in addition to business impact. You will also play a critical role in the organization's business planning, work closely with senior leaders to develop goals and resource requirements, influence our long-term technical and business strategy, and help hire and develop science and engineering talent. You will also provide support to business partners, helping them use the best scientific methods and science-driven tools to solve current and upcoming challenges and deliver efficiency gains in a changing market. About the team The AI/ML team in PXTCS is working on building Generative AI solutions to reimagine Corp employee and Ops associate experience. Examples of state-of-the-art solutions are Coaching for Amazon employees (available on AZA) and reinventing Employee Recruiting and Employee Listening.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising aims to democratize access to high-quality creatives (image, video, copy) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), and related ML methods. You will be part of a close-knit team of applied scientists and machine learning engineers, who are highly collaborative and at the top of their respective fields. We are looking for talented an Applied Scientist who is adept at a variety of skills, especially with latent diffusion models, large language models, or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative and innovative spirit within the team, and bring cutting-edge applied research to raise the bar within the team. As a Sr. Generative AI Applied Scientist on this team, you will: * Drive end-to-end GenAI projects that have a high degree of ambiguity, scale and complexity. * Build Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. * Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. * Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. * Identify and action data collection and labelling in conjunction with team members. * Research new and innovative machine learning approaches. * Present results and explain methods to senior leadership. Key job responsibilities This role is focused on generating image/text and building the related foundational models for generative AI. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the cutting edge of the field. You will regularly engage with product managers and technical program managers, who will partner with you to productize your work. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop and deploy models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership. About the team The team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.

Do you want to join an innovative team of scientists who invent and apply the most advanced machine learning and NLP techniques to create the best customer engagement experience on the earth? Do you want to revolutionize the way how customers solve their issues and get their questions answered? At Customer Engagement Technology (CET), we develop peculiar products that help customers solve problems. We innovate on behalf of customers, developing Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce. We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Seattle, WA for a one-year, full-time research position to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address challenges within TOD systems, such as Natural Language Generation for generating system responses based, state tracking, decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc), and deploy ML powered chatbots primarily in the customer returns domain. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.

Are you a top AI/ML expert and looking to contribute to the revolution of building smart systems and software with generative AI? Do you want to keep expanding your expertise by working with newest AI concepts and tools? Are you motivated by seeing your inventions have high business and customer impact? AWS Field Experiences (AFX) team is looking for you! As an Applied Scientist at AFX, you will be at the forefront of inventing AI-driven software tools that empower our field teams to win opportunities and generate revenue for AWS. Drawing your knowledge of large language models and other deep learning architectures, you'll develop novel approaches to automate and enhance complex sales workflows. You will work with a team of passionate scientists and machine learning engineers to design, develop, and improve generative AI and traditional ML models. You will collaborate with multiple product and software engineering teams on building those models into live software products and features. Key job responsibilities * Devise novel ways to build and use AI inside applications. * Invent algorithms for processing big structured and unstructured data sets and extract deep insights from them. * Lead and mentor other scientists * Collaborate with product and engineering teams to deliver intelligent, feature-rich software. * Build your models and innovative solutions into intelligent products that deliver for our customers About the team AWS Field Experiences (AFX) makes software and tools that help our revenue teams win in the market for cloud software and services. Our revenue teams are knowledge workers and subject matter experts, executing their critical mission in a highly competitive market. In AFX we strive to put difference-making insights and effective tools at their finger tips at all times.

Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats? Our mission in Buyer Risk Prevention (BRP) is to make Amazon the safest place to transact online. BRP designs and builds systems, risk models and operational processes that minimize risk and maximize trust in Amazon. The Data Science Leader, BRP Risk Mining, will lead the team to develop best-in-class science and analytics systems. We are looking for a strong technical leader to help develop advanced scientific solutions and drive critical customer, partner, and business impact. You will collaborate closely with engineering peers as well as business stakeholders to drive end-to-end business problems/metrics and directly impact the profitability of the company. Key job responsibilities Key responsibilities: Understand various businesses/operations across BRP Hire, Grow, and Develop excellent scientific and analytic talent. Partner with Sr. Leaders across the organization to frame business problems, establish Scientific vision, and execute roadmap. Partner with Product and Engineering teams to bring modeling solutions to frontline applications across the business. Set the scientific culture and leadership within the BRP Risk Mining team, advocating for Science at leadership level Be able to translate and communicate out Science driven results Identify new opportunities to leverage Science within the organization

At Amazon's Stores Foundational AI - M5 team, we're revolutionizing e-commerce through advanced Large Language Models (LLMs). Our models power various customer interactions across Amazon's platform, enhancing the traditional and conversational shopping experience at every turn. We're looking for an exceptional science leader to spearhead our AI innovation efforts. In this role, you'll lead a high-performing team of scientists, developing cutting-edge LLM technologies that directly impact customer experiences. You'll collaborate with cross-functional teams, identifying new AI opportunities and translating research into practical, scalable solutions. As a leader, you'll mentor team members, fostering a culture of excellence and continuous learning. Your ability to inspire and guide technical experts will be crucial in pushing the boundaries of AI-driven e-commerce. This position offers a unique opportunity to shape the future of online shopping, making a lasting impact on millions of customers worldwide. If you're passionate about emerging technology, driven by customer-centric innovation, and ready to make a significant industry impact, we want to hear from you. Join us in transforming the e-commerce landscape through the power of AI.

We are working back from a mission of explaining and predicting one of the most important inputs to the Amazon business - customer visit data. We are working to model and test our assumptions about what are the customer incentives and what influences customers to chose visiting Amazon. Ultimately we want to understand and predict how many of our customers will interact with Amazon and we want to identify insights that optimize the customer experience. This is a green-field role in an analytics team of economists, science, business intelligence and data engineering bridging between observational measurement and theoretical models. About the team You will be empowered by a large team of experienced software and data engineers that are aligned on the same mission - to measure and explain our customer experience. We lean into the exceptionally talented Economist and Science community in CBA and Stores for consultation, guidance and peer reviews. Our large analytics team is empowered to move fast and gather the data we need to achieve our mission. Our parent organization owns end-to-end data collection systems (Clickstream), experimentation (Weblab) and customer value forecasting (GCCP). We are working across organizational boundaries to identify relevant datasets and are able to curate the vast amount of data we have into meaningful business reporting and analysis.

Amazon Japan Store Tech (JST) Science team serves as the core science division of JP Store Tech, with the vision to enable and accelerate the best-in-class CX through state-of-the-art machine learning technologies. This team owns the science vision definition, science roadmap planning, and science solution delivery in key business areas in Japan including Search, Customer Growth and Engagement, Personalization and Delivery. As an Applied Scientist, you will design, implement and deliver models on Amazon site, helping millions of customers every day to find quickly what they are looking for. You will propose innovation to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production system that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Key job responsibilities * Invent or adapt new scientific approaches, models or algorithms inspired and driven by customers’ needs and benefits at the project level. * Analyze data and identify the gaps in existing solutions, and propose innovative science solutions. * Contribute to research papers that are published at peer-reviewed internal and/or external venues, and contribute to the wider scientific community. * Working with teams worldwide on global projects. Your benefits include: * Working on a high-impact, high-visibility product, with your work improving the experience of millions of customers * The opportunity to use (and innovate) state-of-the-art ML methods to solve real-world problems with tangible customer impact * Being part of a growing team where you can influence the team's mission, direction, and how we achieve our goals