Careers

The Alexa Smart Home team is focused on making Alexa the user interface for the home. From the simplest voice commands (turn on the lights, turn down the heat) to use cases spanning home security, home entertainment, and the home environment; we are evolving Alexa into an intelligent, indispensable companion that automates daily routines, simplifies interaction with appliances and electronics, and alerts when something unusual is detected. You can be part of a team delivering features that are highly anticipated by media and well received by our customers. As an Applied Scientist, you will work with other scientists and software developers to design and build the next generation of Smart Home voice control using the latest Large Language Models (LLM's). And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. Key job responsibilities - Develop new inference and training techniques to improve the performance of LLMs for Smart Home control and Automation - Develop robust techniques for synthetic data generation for training large models and maintaining model generalization - Mentoring junior scientists to improve their skills, knowledge, and their ability to get things done About the team We are a team of Scientists, Machine Learning Engineers, and Software Developers that work together to make Alexa more insightful and proactive through ambient intelligence, with features like Alexa Hunches that automatically control Smart Home devices. We are interdisciplinary and we act like it. We ask each other questions and value our different perspectives.

Are you passionate about creating digital experiments that validate innovative automation technologies? Do you excel at using simulation tools to optimize mechanical designs and processes before they're built? Does collaborating with hardware development engineers to revolutionize logistics automation excite you? The Worldwide Innovation and Design team is seeking a Simulation Engineer to lead discrete-event simulations for our Last Mile (AMZL) network technologies. We offer the opportunity to shape the future of automation through digital experimentation while working with world-class engineering teams. Come join us as we revolutionize logistics automation around the world! Key job responsibilities As a Simulation Engineer at Amazon, you will lead the creation of complex discrete-event simulations that validate new technologies early in their development cycle - focussing on process simulations to understand throughput requirements, bottlenecks and operator machine interactions. You will utilize your expertise in simulation software (FlexSim, Emulate 3D) and programming to create digital experiments that optimize processes and influence mechanical designs whether it be robotics, AGV's, conveyors or storage systems. You will have ownership of strategic modeling projects, establish best practices, and influence design decisions through data-driven insights. Your work will directly impact the success of revolutionary automation technologies in our logistics network. Note: there is a preference in this role for Flexsim experience, we will consider candidates without this skill if relevant process and system A day in the life As a Simulation Engineer, your day begins collaborating with Hardware Development Engineers to understand a new automation system's requirements. You'll design simulation experiments using tools like FlexSim or Emulate3D to test critical aspects of the technology: Do we want to validate operational metrics or maybe confirm physical reactions of parcels moving through our tech. Throughout the day, you'll program model parameters, run scenarios, and analyze results to validate design decisions. You'll meet with cross-functional teams to present findings and recommend optimizations. Your afternoon might involve mentoring junior engineers on simulation best practices or coordinating with vendors on complex multi-system simulations. Each day brings new challenges in digitally validating tomorrow's logistics solutions. About the team You will join the System Integration & Performance team within Innovation & Design Engineering, working alongside experts in Data Analytics, Physical Validation, and Integration. Together, these pillars provide essential tools for Hardware Developers to make informed design decisions. Innovation & Design's mission is to discover, test, and enhance new mechatronics technologies (Robots, Conveyors, Sorters) that transform Amazon's last mile logistics operations.

We are working back from a mission of explaining and predicting one of the most important inputs to the Amazon business - customer visit data. We are working to model and test our assumptions about what are the customer incentives and what influences customers to chose visiting Amazon. Ultimately we want to understand and predict how many of our customers will interact with Amazon and we want to identify insights that optimize the customer experience. This is a green-field role in an analytics team of economists, science, business intelligence and data engineering bridging between observational measurement and theoretical models. About the team You will be empowered by a large team of experienced software and data engineers that are aligned on the same mission - to measure and explain our customer experience. We lean into the exceptionally talented Economist and Science community in CBA and Stores for consultation, guidance and peer reviews. Our large analytics team is empowered to move fast and gather the data we need to achieve our mission. Our parent organization owns end-to-end data collection systems (Clickstream), experimentation (Weblab) and customer value forecasting (GCCP). We are working across organizational boundaries to identify relevant datasets and are able to curate the vast amount of data we have into meaningful business reporting and analysis.

Amazon Sponsored Products is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to Amazon’s Selling Partners and key to driving their long-term growth. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving team with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. This position will be part of the Advertiser Growth organization within Sponsored Products. Our team focuses on launching innovative controls that help advertisers create and manage performant SP campaigns. We develop recommendations to help advertisers use these controls effectively and develop state-of-art ML based optimization services to represent our advertisers in the SP marketplace. We strive to improve the ability for advertisers to help shoppers discover relevant products on customer search, browse and detail pages. Key job responsibilities • Seek to understand in depth the Sponsored Products offering at Amazon and identify areas of opportunities to grow our business using AI/ML solutions. • Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML. • Design and lead organization-wide ML roadmaps to help our Amazon shoppers have a delightful shopping experience while creating long term value for our advertisers. • Work with our engineering partners and draw upon your experience to meet latency and other system constraints. • Identify untapped, high-risk technical and scientific directions, and devise new research directions that you will drive to completion and deliver. • Be responsible for communicating our AI/ML innovations to the broader internal & external scientific community.

Amazon Music Catalog team is seeking an experienced Applied Scientist who will join a team of experts in the field of machine learning, and work together to break new ground in the world of understanding and classifying different forms of music, and creating interactive experiences to help users find the music they are in the mood for. We work on machine learning problems for music classification, recommender systems, dialogue systems, NLP, and music information retrieval. You'll work in a collaborative environment where you can pursue applied research, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the experience of Amazon Music customers on Alexa/Echo, mobile, and web. Key job responsibilities - Use machine learning, deep learning, LLMs and NLP techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of highly innovative models for predictive learning - Work closely with software engineering teams to drive model implementations and new feature creations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Research and implement novel machine learning and statistical approaches About the team Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

The Amazon Smart Vehicles (ASV) science team is seeking a passionate and skilled Applied Scientist with extensive expertise in advanced LLM technologies. This role involves innovating in rapidly evolving areas of AI research, focusing on creating personalized services to enhance drivers' and passengers' experiences. Your work will aim to simplify their lives, keep them informed, entertained, productive, and safe on the road, with direct application to prominent Amazon products. If you have extensive expertise in LLMs, natural language processing, and machine learning, along with experience in high-performing research teams, this could be the perfect opportunity for you. Our dynamic and fast-paced environment demands a high level of independence in decision-making and the ability to drive ambitious research initiatives through to production. You will collaborate closely with other science and engineering teams, as well as business stakeholders, to ensure your contributions are both impactful and delivered with maximum efficiency. Key job responsibilities - Leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI) - Work with talented peers to lead the development of novel algorithms and modeling techniques to advance the state of the art with LLMs - Collaborate with other science and engineering teams as well as business stakeholders to maximize the velocity and impact of your contributions. About the team This is an exciting moment to lead in AI research. As part of the Amazon Smart Vehicles science team, you have the opportunity to shape the future by enhancing information-driven experiences for Amazon customers around the globe. Your work will directly influence customers through innovative products and services powered by language and multimodal technology!

The Decision Science team within Amazon Devices is seeking an experienced Senior Data Scientist to lead the development and implementation of sophisticated demand forecasting models and customer segmentation analyses that will shape our future product portfolio. Are you excited about making multi-million dollar decisions science- and data-driven? Are you interested in supporting Consumer Hardware device concepts from innovative idea to launch? Do you want to work on a science team focused on scaling a variety of econometric and machine learning models? This could be the role for you! The Decision Science team owns demand estimates and pricing recommendations of concept devices before customers know they exist. We support over 100 device-specific analyses a year on hardware and services ranging from Echo Frames to Kindle Paperwhite to Blink Video Camera. We apply science models to multi-million dollar, one-way door decisions. The successful candidate will excel at exploring and simplifying internal customer business problems, and delivering deliver solutions to those problems that can eventually scale to self service tools. Key job responsibilities As a Data Scientist III at Amazon Devices, you will play a crucial role in shaping our product strategy and launch plans through advanced pre-launch forecasting and customer segmentation analysis. Your primary responsibilities will include: - Develop and execute sophisticated conjoint surveys to gather critical consumer insights for upcoming device launches. - Build and refine demand models using conjoint survey data and historical sales information to produce accurate pre-launch forecasts for new Amazon devices. - Lead the advancement of customer segmentation analysis, identifying key characteristics and behaviors of device purchasers across different product lines. - Collaborate with cross-functional teams including Product Management, Marketing, and Finance to translate data-driven insights into actionable strategies for product development and go-to-market plans. - Design and implement machine learning algorithms to enhance the accuracy of demand forecasts and improve customer segment identification. - Stay current with the latest developments in data science techniques, particularly in the areas of conjoint analysis, demand modeling, and customer segmentation. - Mentor junior data scientists and contribute to the overall growth of the data science practice within Amazon Devices.

** This position is open to all candidates in NYC and Arlington, VA Amazon Ads Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Machine Learning Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems. Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for a talented Machine Learning Applied Scientist for our Amazon Ads Response Prediction team to grow the business. We are providing advanced real-time machine learning services to connect shoppers with right ads on all platforms and surfaces worldwide. Through the deep understanding of both shoppers and products, we help shoppers discover new products they love, be the most efficient way for advertisers to meet their customers, and helps Amazon continuously innovate on behalf of all customers. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored Products business About the team We are pioneers in applying advanced machine learning and generative AI algorithms in Sponsored Products business. We empower every customer with a customized discovery experiences from back-end optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel understood and shop efficiently on and off Amazon.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We are seeking a highly skilled Navigation Scientist to help develop advanced algorithms and software for our Prime Air delivery drone program. In this role, you will conduct comprehensive navigation analysis to support cross-functional decision-making, define system architecture and requirements, contribute to the development of flight algorithms, and actively identify innovative technological opportunities that will drive significant enhancements to meet our customers' evolving demands. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

The Devices team seeks a Applied Scientist with a strong background in machine and deep learning to spearhead the advancement and deployment of state of the art ML/RAG systems. As part of this team, you will collaborate with talented peers to create scalable solutions for an innovative conversational assistant, aiming to revolutionize user experiences for millions of Alexa customers. Creating reliable, scalable and high performance products requires exceptional technical expertise, and a sound understanding of the fundamentals of Machine Learning, NLP, LLM, and Problem solving. This role requires working closely with business, engineering and other scientists within the team and across Amazon to raise the bar in operational excellence, improving tools and automating workflows. You will lead high visibility and high impact programs collaborating with various teams across Amazon. The candidate is self-motivated, thrives in ambiguous and fast-paced environments, possess the drive to tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. Join us in our mission to redefine industry standards and provide unparalleled experiences for our customers. Key job responsibilities * Analyze, understand, and model customer behavior and the customer experience based on large scale data * Build and measure novel online & offline metrics for personal digital assistants and customer scenarios, on diverse devices and endpoints * Create, innovate and deliver deep learning, policy-based learning, and/or machine learning based algorithms to deliver customer-impacting results * Build and deploy automated model training and evaluation pipelines * Perform model/data analysis and monitor metrics through online A/B testing * Research and implement novel machine learning and deep learning algorithms and models. * Responsible for on-call duties during peak and non-peak hours, deploying fixes, and handling high-sev issues working with Software Developer Engineers