Careers

The Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. We’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. In this role, you will work closely with research teams to design, build, and maintain systems for training and evaluating state-of-the-art agent models. Our team works inside the Amazon AGI SF Lab, an environment designed to empower AI researchers and engineers to work with speed and focus. Our philosophy combines the agility of a startup with the resources of Amazon. Key job responsibilities * Develop training infrastructure to ensure large-scale reinforcement learning on LLMs runs highly efficient and robust. * Work across the entire technology stack, including low level ML system, job orchestration and data management. * Analyze, troubleshoot and profiling complex ML systems, identify and address performance bottlenecks. * Work closely with researchers, conduct MLSys research to create new techniques, infrastructure, and tooling around emerging research capabilities.

Are you fascinated by the science of learning, how individuals’ learn, and how learning continues to evolve? Are you driven to design and conduct experiments, collect and analyze data, interpret results to solve problems, and transform the way we learn and interact with technology? Are you passionate about applying scientific approaches, principles, and methods to solve complex challenges in learning and credentialing? If so, AWS Training & Certification (T&C) team has an exciting opportunity for you as an Research Scientist. A T&C Research Scientist will have deep industry knowledge, leverage technology (AI/ML tools), analyze data, experiment, stay current with trends, identify opportunities, aid in product and strategy development, and provide insights for T&C around the science of learning and what is coming. The role requires extending existing scientific techniques and inventing new ones to understand how learners learn and how learning evolves. You will envision new ways to solve customer problems, create innovative experiences, and enable organizations to solve business problems through upskilling their workforce. The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment. You should be comfortable working semi-autonomously on difficult problems with visible risks or roadblocks. You’ll maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible development to deliver measurable customer impact. The work will challenge you to be resourceful, think big while staying connected to the details, translate research, data, and advanced analytics into strategic direction, and embrace a high degree of change and speed. The scope and scale of what we strive to achieve is immense, but it is also meaningful and energizing. Candidates should have end-to-end experience conducting research, as well as advanced modeling skills to uncover perception drivers. They have proficiency in diving deep into large amounts of data and translating research into actionable insights/recommendations. You are an excellent writer who can effectively communicate data-driven insights and recommendations through written documents, presentations, and other communication channels. You are a creative problem-solver who seeks to deeply understand the business so you can tailor research that informs stakeholder decision making and strategic tactics. As an Research Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for current and future learners, developers, and organizations. You will be a part of a global team that is focused on transforming how people learn. The position will interact with global functional teams and business and technical organizations. Please visit https://skillbuilder.aws to learn more. Key job responsibilities - Engage in discussions with teams to ensure research generates actionable and findings. - Apply your expertise in scientific research and analysis to design, experiment, and conduct scalable research projects that address opportunities in learning and credentialing for international audiences. - Identify opportunities to simplify existing research processes and operate more nimbly. - Collaborate with cross-functional teams, including engineers, business, product, and others to define requirements, establish success metrics, and deliver high-quality solutions. - Use statistical methodologies to understand relationships between key metrics and other related measures (e.g., regression, structural equation modeling, etc.). - Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance T&C operational performances and customer experiences. - Continuously explore/evaluate emerging methodologies to improve the accuracy and efficiency of research. - Analyze performance of methods and models, iteratively improving them based on quantitative metrics and feedback. - Communicate concepts and findings effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on opportunities and their potential impact. A day in the life Your work will be resourceful, thinking big, while staying connected details, translate research, data, and advanced analytics into strategic direction, and embrace change and speed. You will be responsible for conducting end-to-end research, as well as leveraging modeling skills to uncover drivers. You dive deep into large amounts of data and translate research into actionable insights/recommendations. You communicate data-driven insights and recommendations through written documents, presentations, and other communication channels. You are a creative problem-solver who seeks to deeply understand the business and tailor research that informs stakeholder decision making and strategic tactics. About the team The AWS Training and Certifications (T&C) team is dedicated to cultivating millions of highly skilled cloud professionals by delivering industry-leading training products and experiences, and certifications. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

The Selling Partner Communities (SPC) organization is dedicated to ensuring every Selling Partner (SP) achieves satisfaction with their Amazon selling experience. SPC serves as a vital bridge between sellers/vendors and Amazon, creating and managing platforms where they can connect, share knowledge, and receive help. The team's mission encompasses listening to SP feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon's commitment to building lasting partnerships. We are seeking a Sr. Applied Scientist to join our Communities team. The successful candidate is a skilled scientist capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. Key job responsibilities The Senior Applied Scientist in the Selling Partner Communities (SPC) organization plays a crucial role in developing and implementing advanced AI and machine learning solutions to enhance the selling partner experience on Amazon. This role requires strong ownership of all technical aspects throughout the full project lifecycle, while partnering closely with the business to define requirements and exercise good judgment in balancing speed and complexity. As a senior AS on our team you will: - Handle challenging problems that directly impact millions of selling partners - Independently collect and analyze data - Design, develop and deliver scalable models, using any necessary programming, machine learning, and statistical analysis software - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Participate in design and implementation across teams to contribute to initiatives and develop optimal solutions that benefit the SPC organization - Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications. About the team The Selling Partner Communities (SPC) organization serves as a vital bridge between SPs and Amazon, creating and managing platforms where sellers can connect, share knowledge, and receive help. The team's mission encompasses listening to feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon's commitment to building lasting partnerships. Within SPC, the Science team plays a critical role in leveraging artificial intelligence and machine learning technologies to enhance seller experiences and drive data-driven decisions. The team serves as technical advisors helping shape the organization's scientific vision and strategy, identifying and tackling intrinsically hard, previously unsolved problems that require novel scientific approaches. The team focuses on developing comprehensive frameworks for measuring and monitoring seller sentiment, improving content discovery and engagement, enhancing operational efficiency for Community Assistance Managers (CAMs), bringing clarity to complex challenges through scientific expertise, and creating AI-powered tools for content generation and validation.

We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a highly innovative product. The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for a Senior Applied Science manager to join our Applied AI team and lead a cross-functional team of scientists and engineers who work on LLM-based solutions. On our team you will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. You will be responsible for leading a cross functional team of scientists and engineer and developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. You will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. We are seeking an experienced Senior Applied Science Manager who combines superb technical, research, analytical and leadership capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems. You will be expected to have an established background in leading teams that build highly scalable systems and system design, have excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex problems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. Your work will directly impact our customers in the form of novel products and services.

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Hyderabad office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words, Images, Subtitling etc annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. * Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. * Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Hyderabad office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. * Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. * Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Hyderabad office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. * Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. * Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? If so, we have an exciting opportunity for you! Amazon Translations Services (TS) is seeking an Applied Science Manager to be based in our Hyderabad office. As a leader of the Science team of TS, this person will be responsible for leading their team in designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The goal is to build solutions with minimal human touch involved in any language translation and ensure accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. This role requires strong technical skills, a deep understanding of machine learning approaches, and a solid grasp on NLP, LLM and V-LLM techniques to solve complex language translation challenges. You must have a demonstrated ability for optimizing, developing, launching, and maintaining large-scale production systems. As a key member of the team, you will oversee all aspects of the software lifecycle: design, experimentation, implementation, and testing. You should be willing to dive deep when needed, move rapidly with a bias for action, and get things done. You should have an entrepreneurial spirit, know how to deliver, and long for the opportunity to build pioneering solutions to challenging problems. This role will demand resourcefulness and willingness to learn on both the technical and business side. Key job responsibilities In this role, you will work closely with business partners, applied scientists, software development engineers, and product managers to accelerate building solutions to expand translation capabilities. You will have significant influence on our overall strategy by helping define science and engineering strategy, define product features, drive system architecture, and spearhead the best-practices that enable a quality product. You will also influence the development processes, and develop well-rounded skills such as leadership, and effective project management. Building a strong development team and developing career plans for the scientists and engineers reporting to you will be a key responsibility. Throughout, you should possess creativity, curiosity, and excellent judgment to thrive in an environment of ambiguity. A day in the life You will spend your days collaborating with scientists, developers, customers, stakeholders, and converting the business needs into a data-driven solution. You will support a team to design and execute science products. You will dive deep into the data and balance technical execution with longer term strategy. You will grow and develop your team.

Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems. Within ITA, the Global Hiring Science (GHS) team designs and implements innovative hiring solutions at scale. We work in a fast-paced, global environment where we use research to solve complex problems and build scalable hiring products that deliver measurable impact to our customers. We are seeking selection researchers with a strong foundation in hiring assessment development, legally-defensible validation approaches, research and experimental design, and data analysis. Preferred candidates will have experience across the full hiring assessment lifecycle, from solution design to content development and validation to impact analysis. We are looking for equal parts researcher and consultant, who is able to influence customers with insights derived from science and data. You will work closely with cross-functional teams to design new hiring solutions and experiment with measurement methods intended to precisely define exactly what job success looks like and how best to predict it. Key job responsibilities What you’ll do as a GHS Research Scientist: - Design large-scale personnel selection research that shapes Amazon’s global talent assessment practices across a variety of topics (e.g., assessment validation, measuring post-hire impact) - Partner with key stakeholders to create innovative solutions that blend scientific rigor with real-world business impact while navigating complex legal and professional standards - Apply advanced statistical techniques to analyze massive, diverse datasets to uncover insights that optimize our candidate evaluation processes and drive hiring excellence - Explore emerging technologies and innovative methodologies to enhance talent measurement while maintaining Amazon's commitment to scientific integrity - Translate complex research findings into compelling, actionable strategies that influence senior leader/business decisions and shape Amazon's talent acquisition roadmap - Write impactful documents that distill intricate scientific concepts into clear, persuasive communications for diverse audiences, from data scientists to business leaders - Ensure effective teamwork, communication, collaboration, and commitment across multiple teams with competing priorities A day in the life Imagine diving into challenges that impact millions of employees across Amazon's global operations. As a GHS Research Scientist, you'll tackle questions about hiring and organizational effectiveness on a global scale. Your day might begin with analyzing datasets to inform how we attract and select world-class talent. Throughout the day, you'll collaborate with peers in our research community, discussing different research methodologies and sharing innovative approaches to solving unique personnel challenges. This role offers a blend of focused analytical time and interacting with stakeholders across the globe.