Careers

We are looking for a Data Scientist with a strong analytical skills who will build ML/GenAI tools and a suite of internal and external (seller) facing tools to meet the needs of fast growing Amazon Business customers. In this role, you will lead Data Science solutions from beginning to end. You will deliver with independence on challenging large-scale problems with complexity and ambiguity. You will build Machine Learning and statistical models to solve specific business problems. You will play a key role in shaping the ML/AI roadmap of our team and actively influence the world-wide roadmaps working together with a team of product managers, engineers, and scientists globally. Key job responsibilities Own end-to-end science solutions : o Translate highly ambiguous, complex business problems into clear scientific hypotheses and success metrics. o Drive projects from concept and data discovery through model development, experimentation, deployment, and post-launch monitoring. Build advanced ML / AI / GenAI models o Use statistical and machine learning techniques to create the next generation of the tools to support the growth of Amazon's third party sellers and improve productivity of internal Amazonians. o Apply causal inference, uplift modeling, and experimentation frameworks to quantify the impact of new policies, tools, and AB programs. o Leverage Generative AI and LLMs for use cases such as intelligent seller insights, automated reasoning over large datasets, and AI-assisted decision support for internal stakeholders. Shape the AI & Analytics roadmap for Amazon Business in EU o Define and drive the Analytics, Data Science, and AI strategy for AB EU 3P. o Dive deep to help drive key business decisions through data insights and improve a wide range of internal products Partner closely with engineering and data teams o Work closely with teams of scientists, BIEs, Product Managers and world-wide tech teams to drive real-time model implementations and deliver novel and highly impactful features. o Build production ready solutions or show the willingness to learn how to implement and deploy large scale production ready models Influence through narrative and storytelling o Create clear, concise documents and visualizations that “tell the story” of your findings to senior leaders and non-technical stakeholders. o Recommend actions and trade-offs, and influence roadmap and investment decisions using data. o Provide strategic technical guidance to L7+ business partners. o Build reusable experimentation and measurement frameworks for the wider FBA organization. Raise the bar for science excellence o Mentor other scientists, BIEs, and analysts on methodology, code practices, and stakeholder engagement. o Create and deliver best practice recommendations, blog posts, and presentations adapted to technical, business, and executive stakeholders. o Promote best practices in reproducible research, model governance, and documentation. A day in the life A day in the life • Deep dive into our business metrics, analyze data, trends, and reviewing dashboards • Writing code: building packages in Python, writing SQL queries, deploying solutions for business teams to consume. • Leading or joining working sessions with Product Managers to refine problem statements new initiatives. • Exploring new features and model architectures, leveraging AWS services, documentation, and upskilling yourself to the latest technologies. • Leverage pre-trained LLMs to build applications that solve business problems for third party sellers. • Meet with Engineers/Data Engineers to align on solution designs. • Own or co-own MBR documents that are reviewed with WW Amazon Business 3P leadership (at least 2 L8s) About the team Amazon Business Marketplace is a highly strategic and a fast growing business for Amazon. In this team, you will own initiatives end to end that are in early stages which will give you an opportunity to shape the direction of these programs globally. You will also have a high visibility to WW leadership/stakeholders due to the organizational structure of Amazon Business, which is a great opportunity for people who are willing to embrace a fast-paced environment, deal with ambiguity, and make an impact globally.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you an experienced in sustainability science professional who is passionate about making a big impact? Are you interested in a high impact role at the world’s preeminent cloud computing company? The AWS Sustainability Science team is hiring a Sr. Sustainability Scientist. This role will support our sustainability goals by developing scalable methods and models to assess and improve the environmental impacts of AWS data centers and cloud computing services from manufacturing, transportation, use, and end-of-life. This work will drive a deeper understanding of AWS’s environmental impacts, and enable strategic long-term planning. The ideal candidate will have industry experience in driving Life Cycle Assessments (LCAs) of products and services, a data science foundation in forecasting methods, possess a strong understanding of the GHG Protocol and carbon accounting practices, and have a first principles knowledge of cloud infrastructure . The candidate should be comfortable working with imperfect data, identifying sources of uncertainty, and finding public data to fill the gaps where needed. The successful candidate must have strong analytical skills and the ability to apply systems thinking to complex, fast moving problems. The candidate should have familiarity with LCA methods and applications. The successful candidate will act as a subject matter expert, including designing research, gathering data, interpreting results, and developing science-driven narratives. The candidate will operate within a cross-functional project team in gathering and analyzing large amounts of data. Key job responsibilities In this role you will be responsible for: * Developing Life Cycle Assessment (LCA) methodologies to ensure AWS has an accurate and credible basis for sustainability efforts. * Developing internal LCA models and forecasting methods for AWS infrastructure and services * Conducting deep dives to identify, evaluate, and incubate emerging technologies that are informed by the insights from the models built. * Collaborating with an engineering team to develop dashboards and tools to support long-term planning. * Building and developing relationships with internal and external stakeholders to drive programs to completion A day in the life Each day you will interact with different teams responsible for all aspects of cloud infrastructure. Your work will span the life cycle of our operations and allow you to influence how we develop and implement sustainability practices and new technology. You will have the opportunity to work on projects locally and globally. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. We are looking to hire a Control Stack Manager to join our growing software group. You will lead a team of interdisciplinary scientists and software engineers, focused on developing research software and infrastructure to support the development and operation of scalable fault-tolerant quantum computers. You will interface directly with our experimental physics and control hardware teams to develop and drive a vision for the experimental quantum computing software-hardware interface. The ideal candidate will (1) have strong technical breadth across low-level programming, scientific instrumentation, and computer architecture, (2) have excellent communication skills and a proven track record of collaborating with scientists and hardware engineers, and (3) be excited about empowering and growing a team of scientists and software engineers. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility. Key job responsibilities - Develop a technical vision for the quantum software-hardware interface in collaboration w/ senior engineers - Collaborate effectively with science and hardware teams to derive software needs and priorities - Own resource allocation and planning activities for your team to meet the needs of (internal) customers - Be comfortable “getting your hands dirty” (i.e. diving deep into architecture, metrics, and implementation) - Regularly provide technical evaluation and feedback to your reports (i.e. via code review, design docs, etc.) - Drive hiring activities for your team — develop growth plans, source candidates, and design interview loops - Coach and empower your employees to become better engineers, scientists, and communicators We are looking for candidates with strong engineering principles, a bias for action, superior problem-solving, and excellent communication skills. Thriving in ambiguity and leading with empathy are essential. As a manager embedded in a broader research science organization, you will have the opportunity to work on new ideas and stay abreast of the field of experimental quantum computation. A day in the life The majority of your time will be spent orchestrating, coaching, and growing the control stack team at the Center for Quantum Computing. This requires collaborating with other science and software teams and working backwards from the needs of our science staff in the context of our larger experimental roadmap. You will translate science needs and priorities into software project proposals and resource allocations. Once project proposals have been accepted, you will support and empower your team to deliver these projects on time while maintaining high standards of engineering excellence. Because many high-level experimental goals have cross-cutting requirements, you’ll need to stay in sync with partner science and software teams. About the team You will be joining the software group within the Center of Quantum Computing. Our team is comprised of scientists and software engineers who are building scalable software that enables quantum computing technologies.

At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product identity and relationships at unprecedented scale. Using Generative AI, Visual Language Models (VLMs), and multimodal reasoning, we determine what makes each product unique and how products relate to one another across Amazon's catalog. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity—from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Establishing product identities and groupings requires sophisticated models that reason across text, images, and structured data—while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Item and Relationship Platform group is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities Key job responsibilities include: * Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval—translating ambiguous business challenges into tractable scientific frameworks * Design and implement leading models leveraging VLMs, foundation models, and agentic architectures to solve product identity, relationship inference, and catalog understanding at billion-product scale * Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions * Own end-to-end ML pipelines from research ideation to production deployment—processing petabytes of multimodal data with rigorous evaluation frameworks * Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements * Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor—building organizational capability in GenAI and multimodal AI * Represent the team in the broader science community—publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research

As part of the AWS Applied AI Solutions organization, we're building the future of AI-powered enterprise services across multiple domains. Our vision is to be the trusted foundation for transforming every business with Amazon AI teammates. Our mission is to deliver turnkey, enterprise-grade foundational AI capabilities that create delightful AI powered solutions. We're developing sophisticated AI systems that address complex challenges across autonomous operations, geospatial intelligence, trust and safety, IoT services, and foundational AI platforms. Key job responsibilities * Develop and productize AI solutions that address complex technical challenges requiring novel approaches beyond off-the-shelf tools * Design and implement machine learning systems for diverse applications including video understanding, geospatial optimization, fraud detection, anomaly detection, and automation * Create scalable algorithms and models that generalize across multiple customer use cases and business problems * Conduct rigorous experimentation with state-of-the-art techniques including large language models, computer vision, federated learning, or physics-based modeling, and agentic AI systems * Collaborate with engineering teams to integrate science components into production systems with measurable customer impact * Work directly with product teams to understand requirements, frame ambiguous problems into tractable science solutions, and validate approaches through proof of concepts * Establish evaluation frameworks and best practices for measuring solution performance and business impact * Mentor other scientists and contribute to the broader scientific community through publications when appropriate A day in the life As an Applied Scientist, you'll work on challenging problems that span multiple domains within AWS Core Services. You might develop video processing architectures for autonomous systems, create optimization solvers for geospatial applications, build behavioral detection models for fraud prevention, design anomaly detection systems for IoT devices, or develop specialized AI capabilities for platform services. You'll investigate novel approaches, validate ideas through rigorous experimentation with real data, and collaborate with scientists and engineers to transform research insights into scalable solutions. About the team Our team is a central science organization supporting multiple product teams across AWS Core Services. We tackle fundamental challenges in AI and machine learning that require novel approaches beyond off-the-shelf solutions. Working at the intersection of machine learning, large language models, and domain-specific applications, we develop practical techniques that advance the state-of-the-art while maintaining a clear path to customer impact. Our team builds deep domain expertise across geospatial intelligence, trust and safety systems, autonomous operations, and other critical areas, collaborating closely with engineering teams to transform research insights into scalable production solutions.

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing team with an exciting AI-first charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top Applied Science talent to help us build new, science-backed services that drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As an Applied Scientist on the team, you will bring deep expertise in quantitative modeling techniques such as Sequential Recommender Systems, Deep Learning, Reinforcement Learning or Hidden Markov Models. You have the scientific and technical skills to build and refine models that can be implemented in production, and you leverage Natural Language Processing and Generative AI models to enhance their explainability. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. You are fluently able to leverage the latest Generative AI systems and services to accelerate and improve your work while maintaining high quality in your work outputs. Key job responsibilities Scientific Modeling - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Lead the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Run regular A/B experiments, gather data, and perform statistical analysis - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving - Publish scientific findings in reports and papers that can be shared internally and externally Product Development Support - Partner with software engineering and product management teams to support product and service development, define success metrics and measurement approaches, and help drive adoption of innovative new features for our services. - Lead requirements gathering sessions with product teams and business stakeholders - Maintain scientific documentation and knowledge for product initiatives Collaboration & Communication - Work closely with software engineers to deliver end-to-end solutions into production - Translate complex scientific findings into actionable business recommendations for stakeholders and senior management - Provide clear, compelling reports and presentations on a regular basis with respect to your models and services - Communicate with internal teams to showcase results and identify best practices. About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As a part of our team, you will bring deep expertise in Generative AI and quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that can be implemented in production. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Guide the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities - Run regular A/B experiments, gather data, and perform statistical analysis - Work closely with software engineers to deliver end-to-end solutions into production - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Do you have proven analytical capabilities to identify business opportunities, develop predictive models and optimization algorithms to help us build state of the art Support organization? At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management. Global AWS central support team is looking for a passionate Data Scientist to model contact forecasting, discovering insights and identifying opportunities through the use of statistics, machine learning, and deep learning to drive business and operational improvements. A successful candidate must be passionate about building solutions that will help drive a more efficient operations network and optimize cost. In this role, you will partner with data engineering, Tooling team, operations, Training, Customer Service, Capacity planning and finance teams, driving optimization and prediction solutions across the network. Key job responsibilities We are looking for an experienced and motivated Data Scientist with proven abilities to build and manage modeling projects, identify data requirements, build methodology and tools that are statistically grounded The candidate will be an expert in the areas of data science, optimization, machine learning and statistics, and is comfortable facilitating ideation and working from concept through execution. The candidate is customer obsessed, innovative, independent, results-oriented and enjoys working in a fast-paced growing organization. An interest in operations, manufacturing or process improvement is helpful. The ability to embrace this ambiguity and work with a highly distributed team of experts is critical. As we scale up, there is opportunity to own globally impactful work and grow your career in technical, programmatic or people leadership. You will likely work with Python or R, though specific particular modelling language. Your problem-solving ability, knowledge of data models and ability to drive results through ambiguity are more important to us. About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Why this job is awesome? - This is SUPER high-visibility work: Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site. - MILLIONS of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site. This is a great position for someone who likes to leverage Machine learning technologies to solve the real customer problems, and also wants to see and measure their direct impact on customers. - We are a cross-functional team that owns the ENTIRE delivery experience for customers: From the business requirements to the technical systems that allow us to directly affect the on-site experience from a central service, business and technical team members are integrated so everyone is involved through the entire development process. - Do you want to join an innovative team of scientists and engineers who use optimization, machine learning and Gen-AI techniques to deliver the best delivery experience on every Amazon-owned site? - Are you excited by the prospect of analyzing and modeling terabytes of data on the cloud and create state-of-art algorithms to solve real world problems? - Do you like to own end-to-end business problems/metrics and directly impact the same-day delivery service of Amazon? - Do you like to innovate and simplify? If yes, then you may be a great fit to join the Delivery Experience Machine Learning team! Key job responsibilities · Research and implement Optimization, ML and Gen-AI techniques to create scalable and effective models in Delivery Experience (DEX) systems · Design and develop optimization models and reinforcement learning models to improve quality of same-day selections · Apply LLM technology to empower CX features · Establishing scalable, efficient, automated processes for large scale data analysis and causal inference

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering AI-powered solutions that transform how advertisers make strategic decisions. We deliver billions of ad impressions and process massive volumes of advertiser data every single day. You'll work with us to pioneer breakthrough approaches in how AI agents access and reason over real-time advertiser data at scale. We are using generative AI and agentic systems to help advertising agents provide instant, strategic advice to millions of advertisers. You will need to invent new techniques for agent orchestration, context optimization, and code generation to ensure we're delivering accurate, trustworthy insights with minimal latency and token consumption. You'll create feedback loops to ensure our solutions are constantly evaluating themselves and improving. The Ads Real-Time Data Service team is seeking an exceptional Applied Scientist to research and develop novel approaches for agent-data interaction. The Ads Real-Time Data Service team is solving one of the most critical challenges in advertising AI: instant access to advertiser context. We're building the infrastructure that provides immediate, pre-computed access to advertiser data via Model Context Protocol (MCP) servers—an emerging standard for AI agent-data interaction. We're building summarized data for context using a mix of state of the art techniques like CodeAct and RAG-based embeddings, achieving a fundamental transformation in how AI agents interact with data. This role balances applied research (60%) with productionization (40%), giving you the opportunity to both advance the state of the art and see your innovations deployed at Amazon scale. Key job responsibilities Agent Orchestration & Optimization Research - Research and develop novel algorithms for agent-data interaction patterns that minimize latency, token consumption, and error rates - Design and implement CodeAct pattern variations enabling agents to write and execute analytical code in isolated sandboxes - Investigate multi-agent orchestration strategies for complex advertiser queries requiring data from multiple sources - Develop techniques for automatic query optimization and caching strategies based on agent behavior patterns Large Language Model Context & Token Optimization - Invent new methods for compressing advertiser context representations while preserving semantic meaning and analytical utility - Research optimal metadata generation techniques that help large language models understand and reason over structured advertiser data - Design experiments to measure the impact of different data representations on agent response quality and token efficiency - Develop adaptive context selection algorithms that dynamically choose relevant data based on query intent RAG-Based Embeddings & Semantic Search - Pioneer new RAG-based embedding approaches optimized for real-time advertiser data delivery with sub-second latency - Research and implement semantic search and retrieval techniques for advertiser datasets using vector embeddings - Design advertiser context frameworks that enable automatic schema mapping from advertiser concepts to data representations - Develop evaluation frameworks to measure performance across dimensions of latency, accuracy, and developer experience Experimentation & Productionization - Design and execute rigorous experiments comparing traditional API orchestration versus CodeAct patterns and RAG-based approaches across metrics like success rate, latency, token consumption, and response quality - Analyze large-scale advertiser interaction data to identify patterns, bottlenecks, and optimization opportunities - Collaborate with engineering teams to productionize research innovations and deploy them to advertising agents and skills - Establish evaluation metrics and benchmarks for agent-data interaction performance A day in the life You start your morning analyzing experiment results from overnight runs comparing three evaluations for different RAG-based embedding approaches. The data shows that one of the embedding pattern is returning a significant improvement in accuracy. You create a spec file with the findings and start drafting a technical paper to be shared with Amazon AI forume. Mid-morning, you're in a design session with the engineering team discussing how to optimize RAG-based embeddings for semantic search over advertiser data. You propose using a hybrid approach combining dense and sparse embeddings to represent campaign metadata, enabling agents to find relevant campaigns through natural language queries while maintaining sub-second latency. You sketch out the architecture and discuss trade-offs between embedding model size, search latency, and accuracy. After lunch, you dive into advertiser interaction logs from advertising agents and skills. You're looking for patterns in how advertisers ask questions about their campaigns. You discover that 60% of queries follow a similar structure: filter campaigns by criteria, aggregate metrics, and compare to benchmarks. This insight leads you to design a new pre-computation strategy using RAG-based embeddings that could reduce query latency by 40%. In the afternoon, you collaborate with an Applied Scientist from an advertising agent team. They're seeing inconsistent results when agents try to calculate complex metrics across multiple campaigns. You investigate and discover the issue is related to how the agent interprets the advertiser context. You propose enriching the RAG-based embeddings with richer metadata descriptions and run experiments showing this improves calculation accuracy from 85% to 98%. Late afternoon, you're prototyping a new approach for adaptive context selection using RAG-based embeddings with the spec file you generated earlier. Instead of providing agents with all available advertiser data, you want to dynamically select the most relevant datasets based on query intent using semantic similarity. You build a quick proof-of-concept and test it on historical queries. The results are promising: 30% reduction in tokens with no loss in response quality. About the team The Ads Real-Time Data Service team is a highly motivated, collaborative and fun-loving group of engineers building the foundational platform for Amazon's advertising AI future. We are entrepreneurial and have a bias for action with a broad mandate to experiment and innovate. Our team operates at the intersection of real-time data engineering, AI agent infrastructure, and distributed systems engineering—solving problems that directly impact how millions of advertisers interact with Amazon's advertising products. We value technical excellence, customer obsession, and sustainable engineering practices. Our team includes engineers with diverse backgrounds in distributed systems, real-time data processing, AI/ML infrastructure, and platform engineering. We celebrate innovation (patent submissions encouraged), knowledge sharing (weekly tech talks), and continuous learning. We maintain a sustainable pace with minimal on-call burden, flexible work arrangements, and a strong focus on work-life balance. We're at the forefront of AI-assisted development, using tools like Kiro to accelerate our development cycles from weeks to days.