Careers

Are you excited to help the US Intelligence Community design, build, and implement artificial intelligence (AI) algorithms, including advanced Generative AI solutions, to augment decision making while meeting the highest standards for reliability, transparency, and scalability? The Amazon Web Services (AWS) US Federal Professional Services team works directly with US Intelligence Community agencies and other public sector entities to achieve their mission goals through the adoption of Machine Learning (ML) and Generative AI (GenAI) methods. We build models and Machine Learning Operations pipelines for text, image, video, audio, and multi-modal use cases, leveraging both traditional ML approaches and state-of-the-art generative models including Large Language Models (LLMs). Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based on customer needs. At AWS, we're hiring experienced Data Scientists with a background in both traditional and generative AI who understand the unique challenges of the Signals Intelligence (SIGINT) and Cyber Operations domains, with experience applying data science and machine learning to transform Intelligence Community production chains. In this role, you will work at the intersection of SIGINT, Cyber Operations, and cloud computing, helping customers understand the opportunities their data presents, applying the full suite of AWS's AI/ML services to transform missions, and building solutions that earn the customer trust needed for deployment to production systems. You will work closely with customers to deeply understand their data challenges and requirements, and design tailored solutions that best fit their use cases. You should have broad experience building models using all kinds of data sources, and building data-intensive applications at scale. You should possess excellent business acumen and communication skills to collaborate effectively with stakeholders, develop key business questions, and translate requirements into actionable solutions. You will provide guidance and support to other engineers, sharing industry best practices and driving innovation in the field of data science and AI. This position is expected to work within the Ft. Meade/CMD location, and requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. 10040 Key job responsibilities As a Data Scientist, you will: - Collaborate with AI/ML Scientists and Architects to research, design, develop, and evaluate AI algorithms to address real world challenges. - Participate in the design and construction of Machine Learning Operations (MLOps) pipelines and architectures. - Interact with customers directly to understand the business problem, help and aid them in implementation of AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production. - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholders. - Provide customer and market feedback to Product and Engineering teams to help define product direction. - This position may require up to 25% local travel. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Are you excited to help the US Intelligence Community design, build, and implement artificial intelligence (AI) algorithms, including advanced Generative AI solutions, to augment decision making while meeting the highest standards for reliability, transparency, and scalability? The Amazon Web Services (AWS) US Federal Professional Services team works directly with US Intelligence Community agencies and other public sector entities to achieve their mission goals through the adoption of Machine Learning (ML) and Generative AI (GenAI) methods. We build models and Machine Learning Operations pipelines for text, image, video, audio, and multi-modal use cases, leveraging both traditional ML approaches and state-of-the-art generative models including Large Language Models (LLMs). Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based on customer needs. At AWS, we're hiring experienced Data Scientists with a background in both traditional and generative AI who understand the unique challenges of the Signals Intelligence (SIGINT) and Cyber Operations domains, with experience applying data science and machine learning to transform Intelligence Community production chains. In this role, you will work at the intersection of SIGINT, Cyber Operations, and cloud computing, helping customers understand the opportunities their data presents, applying the full suite of AWS's AI/ML services to transform missions, and building solutions that earn the customer trust needed for deployment to production systems. You will work closely with customers to deeply understand their data challenges and requirements, and design tailored solutions that best fit their use cases. You should have broad experience building models using all kinds of data sources, and building data-intensive applications at scale. You should possess excellent business acumen and communication skills to collaborate effectively with stakeholders, develop key business questions, and translate requirements into actionable solutions. You will provide guidance and support to other engineers, sharing industry best practices and driving innovation in the field of data science and AI. This position is expected to work within the Ft. Meade/CMD location, and requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. 10040 Key job responsibilities As a Data Scientist, you will: - Collaborate with AI/ML Scientists and Architects to research, design, develop, and evaluate AI algorithms to address real world challenges. - Participate in the design and construction of Machine Learning Operations (MLOps) pipelines and architectures. - Interact with customers directly to understand the business problem, help and aid them in implementation of AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production. - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholders. - Provide customer and market feedback to Product and Engineering teams to help define product direction. - This position may require up to 25% local travel. About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Senior Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI). About the team The AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Autonomy organization, and we are looking for a driven and talented Member of Technical Staff to join us to build state-of-the art agents. AGI Autonomy is focused on developing new foundational capabilities for useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. In this role, you will work closely with research teams to design, build, and maintain systems for training and evaluating state-of-the-art agent models. Our team works inside the Amazon AGI SF Lab, an environment designed to empower AI researchers and engineers to work with speed and focus. Our philosophy combines the agility of a startup with the resources of Amazon. Key job responsibilities * Evaluate performance of the training infrastructure, diagnose problems and address any gaps that exist. * Develop reliable infrastructure to schedule training and model evaluation jobs across clusters. * Work closely with researchers to create new techniques, infrastructure, and tooling around emerging research capabilities and evaluating models to meet customer needs. * Manage project prioritization, deliverables, timelines, and stakeholder communication. * Illuminate trade-offs, educate the team on best practices, and influence technical strategy. * Operate in a dynamic environment to deliver high quality software. About the team The Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE We are seeking a talented data scientist to join the Audible economics team. Our group of economists, data scientists, and analysts tackles a wide range of questions, including pricing, experimentation science, data-driven product strategy/optimizations, internal productivity/incentives, audience science, and impact/ROI measurement. The ideal candidate will excel at (and enjoy) wearing many hats, and be able to effectively translate business questions into tractable quantitative frameworks, dive deep into data for analytical insights, and represent the team in a range of settings - from reviews with senior Amazon scientists to reviews with senior Audible/Amazon business leaders. If you are passionate about leveraging data-driven insights to shape the future of digital media, we encourage you to apply and be a part of our dynamic team. As a Data Scientist, you will.... - Work with Product, Content, and Marketing partners to identify key analytical problems and opportunities, and collaborate with other data scientists, economists, and analysts to construct data-driven solutions - Develop innovative descriptive analysis, modeling, and experimental approaches to drive actionable insights - Build data pipelines, and identify novel data sources to leverage in analytical work – both from within Audible/Amazon and from 3P sources - Force multiply the work of the team with compelling data visualizations, presentations, and/or dashboards to drive awareness and adoption of data assets/products/insights - Raise the bar for science/analytical work, both within Audible and across the broader Amazon community ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.

If you have ever bought or sold anything on Amazon, you have touched Amazon Marketplace. Amazon’s Marketplace business is one of the largest in the world. We are now in 23 countries. We are growing fast, with customers in many more countries. Amazon’s platform is the engine that powers Amazon’s Marketplace businesses, and Sellers rely on this platform and our support to start selling on Amazon and to grow their business. Amazon Marketplace enables millions of Sellers worldwide to list hundreds of millions of products and manage orders for inventory across dozens of different categories and languages. While working with millions of Sellers worldwide, we constantly strive to improve the selection for Customers and the capabilities of our platform for Sellers. The Seller Fulfillment Services (SFS) team is looking for a motivated and innovative Applied Scientist with strong analytical skills and practical experience to join our science team. As a key member of the SFS science team, you will provide expertise that helps accelerate the business. You will build science solutions that will help us to provide our customers with the largest selection of merchants at the lowest, and the most reliable delivery service regardless of the seller. You will research, design and improve on the models that will impact Amazon’s customer directly. You will be working in a highly collaborative environment partnering with various science, product management, engineering, operations, finance, business intelligence and analytics teams to develop science models to solve business problems. You will need to understand the business requirements and translate them into complex analytical outputs. You will design tests to explain performance of the models from impact on customer and cost perspective. You will create ML models to capture features impacting performance. You should be comfortable building prototypes, testing and improving them given the feedback from the real time data. You should be able to present your model and findings to a various range of stakeholders. An ideal candidate will be an expert in the areas of machine learning, operations research, and statistics. With expertise in applying theoretical models in an applied environment relying heavily on the latest advances in machine learning, optimization, stochastic modeling, and engineering. The candidate will be expected to work on numerous aspects, such as feature engineering, modeling, probabilistic modeling, hyper-parameter tuning, scalable inference methods and latent variable models. Challenges will involve dealing with very large data sets and requirements on throughput. Key job responsibilities - Design, implement, test, deploy, and maintain innovative science solutions to accelerate our business. - Create experiments and prototype implementations of new learning algorithms and prediction techniques - Collaborate with scientists, engineers, product managers, and stakeholders to design and implement software solutions for science problems - Use best practices to ensure a high standard of quality for all of the team deliverables

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising aims to democratize access to high-quality creatives (image, video, copy) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), and related ML methods. You will be part of a close-knit team of applied scientists and machine learning engineers, who are highly collaborative and at the top of their respective fields. We are looking for talented an Applied Scientist who is adept at a variety of skills, especially with latent diffusion models, large language models, or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative and innovative spirit within the team, and bring latest applied research to raise the bar within the team. As a Generative AI Applied Scientist on this team, you will: * Drive end-to-end GenAI projects that have a high degree of ambiguity, scale and complexity. * Build Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. * Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. * Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. * Identify and action data collection and labelling in conjunction with team members. * Research new and innovative machine learning approaches. * Present results and explain methods to senior leadership. Why you will love this opportunity Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. PREFERRED QUALIFICATIONS * Published relevant research work in leading ML conferences or journals. * Experience in building and deploying large-scale machine-learning models for computer vision, natural language processing, ranking, or personalization, etc. * Experience working with large real-world data sets and building scalable models from big data. Key job responsibilities This role is focused on generating image/text and building the related foundational models for generative AI. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the latest trends in the field. You will regularly engage with product managers and technical program managers, who will partner with you to productize your work. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop and deploy models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership. About the team The team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As an Applied Scientist with the AGI team, you will work with talented peers to lead the development of algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of GenAI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in LLMs. About the team The AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. As a Research Scientist III on this team you will have the opportunity to spearhead a brand new initiative that will design and create hiring experiences. We're seeking a scientific leader with expertise in survey methodologies, psychometrics, experimental design, and advanced statistical analysis. You'll work with state-of-the-art research tools, leveraging AI and machine learning algorithms to solve complex challenges in survey methodology and data analysis. You should be comfortable identifying and framing new research challenges that require scientific advances at the product level. You'll work closely with senior technical leaders within the team to deliver research-driven insights and solutions. Key job responsibilities * Apply your expertise in psychometrics to ensure the validity and reliability of our measurement instruments * Utilize advanced statistical techniques to analyze complex datasets, analyze open text feedback, uncover meaningful patterns, and derive actionable insights. * Design and conduct experiments to test new measurement methods and improve the precision of our customer experience metrics * Explore emerging technologies and innovative methodologies to enhance experience measurement while maintaining Amazon's commitment to scientific integrity * Translate complex research findings into compelling, actionable strategies and influence technical and business decisions at the product level * Write impactful documents that distill intricate scientific concepts into clear, persuasive communications for diverse audiences, including senior business leaders * Actively mentor and develop other scientists while playing an active role in the scientific community About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.