Careers

Amazon's Compliance and Safety Services (CoSS) Team is looking for a smart and creative Applied Scientist to apply and extend state-of-the-art research in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model to join the Applied Science team. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to drive research that will shape new ML solutions for product compliance and safety around the globe in order to achieve best-in-class, company-wide standards around product assurance. You will research on large amounts of tabular, textual, and product image data from product detail pages, selling partner details and customer feedback, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms to improve safety and compliance mechanisms. You will partner with engineers, technical program managers and product managers to design new ML solutions implemented across the entire Amazon product catalog. Key job responsibilities As an Applied Scientist on our team, you will: - Research and Evaluate state-of-the-art algorithms in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model. - Design new algorithms that improve on the state-of-the-art to drive business impact, such as synthetic data generation, active learning, grounding LLMs for business use cases - Design and plan collection of new labels and audit mechanisms to develop better approaches that will further improve product assurance and customer trust. - Analyze and convey results to stakeholders and contribute to the research and product roadmap. - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Publish research publications at internal and external venues. About the team The science team delivers custom state-of-the-art algorithms for image and document understanding. The team specializes in developing machine learning solutions to advance compliance capabilities. Their research contributions span multiple domains including multi-modal modeling, unstructured data matching, text extraction from visual documents, and anomaly detection, with findings regularly published in academic venues.

Join our Amazon Private Brands Selection Guidance organization in building science and tech solutions at scale to delight our customers with products across our leading private brands such as Amazon Basics, Amazon Essentials, and by Amazon. The Selection Guidance team applies Generative AI, Machine Learning, Statistics, and Economics solutions to drive our private brands product assortment, strategic business decisions, and product inputs such as title, price, merchandising and ordering. We are an interdisciplinary team of Scientists, Economists, Engineers, and Product Managers incubating and building day one solutions using novel technology, to solve some of the toughest business problems at Amazon. As a Data Scientist you will investigate business problems using data, invent novel solutions and prototypes, and directly contribute to bringing your ideas to life through production implementation. Current research areas include named entity recognition, product substitutes, pricing optimization, agentic AI, and large language models. You will review and guide scientists across the team on their designs and implementations, and raise the team bar for science research and prototypes. This is a unique, high visibility opportunity for someone who wants to develop ambitious science solutions and have direct business and customer impact. Key job responsibilities - Partner with business stakeholders to deeply understand APB business problems and frame ambiguous business problems as science problems and solutions. - Perform data analysis and build data pipelines to drive business decisions. - Invent novel science solutions, develop prototypes, and deploy production software to solve business problems. - Review and guide science solutions across the team. - Publish and socialize your and the team's research across Amazon and external avenues as appropriate - Leverage industry best practices to establish repeatable applied science practices, principles & processes.

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Senior Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the intersection of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

The Alexa Daily Essentials team delivers experiences critical to how customers interact with Alexa as part of daily life. Alexa users engage with our products across experiences connected to Timers, Alarms, Calendars, Food, and News. Our experiences include critical time saving techniques, ad-supported news audio and video, and in-depth kitchen guidance aimed at serving the needs of the family from sunset to sundown. As a Data Scientist on our team, you'll work with complex data, develop statistical methodologies, and provide critical product insights that shape how we build and optimize our solutions. You will work closely with your Analytics and Applied Science teammates. You will build frameworks and mechanisms to scale data solutions across our organization. If you are passionate about redefining how AI can improves everyone's daily life, we’d love to hear from you. Key job responsibilities Key job responsibilities Problem-Solving - Analyze complex data to identify patterns, inform product decisions, and understand root causes of anomalies. - Develop analysis and modeling approaches to drive product and engineering actions to identify patterns, insights, and understand root causes of anomalies. Your solutions directly improve the customer experience. - Independently work with product partners to identify problems and opportunities. Apply a range of data science techniques and tools to solve these problems. Use data driven insights to inform product development. Work with cross-disciplinary teams to mechanize your solution into scalable and automated frameworks. Data Infrastructure - Build data pipelines, and identify novel data sources to leverage in analytical work - both from within Alexa and from cross Amazon - Acquire data by building the necessary SQL / ETL queries Communication - Excel at communicating complex ideas to technical and non-technical audiences. - Build relationships with stakeholders and counterparts. Work with stakeholders to translate causal insights into actionable recommendations - Force multiply the work of the team with data visualizations, presentations, and/or dashboards to drive awareness and adoption of data assets and product insights - Collaborate with cross-functional teams. Mentor teammates to foster a culture of continuous learning and development

Amazon Ads is building Ads Agent, an AI-powered agent that understands advertiser intent, reasons over campaign strategy, and executes across the full Amazon Ads portfolio. If you want to work at the frontier of agentic AI and large language models while directly impacting a multi-billion dollar business, this is your team. We are seeking an experienced Applied Scientist passionate about building intelligent agents that reason, plan, and act across complex advertising workflows. Ads Agent is an AI agent that simplifies how advertisers plan, launch, and optimize campaigns. Powered by AI, Ads Agent works alongside advertisers to automate time-consuming tasks, like identifying targeting segments, adjusting pacing across hundreds of campaigns, and generating SQL queries for advanced analytics. It also provides data-driven recommendations and simplifies analysis—all while providing transparency and control. With a broad mandate to experiment and innovate, we need applied scientists to define and build the future of advertising. Key job responsibilities - Design, build, and evaluate agentic systems that plan multi-step workflows, invoke tools, and take autonomous actions across Amazon Ads products on behalf of advertisers. - Define evaluation frameworks and benchmarks for agent reliability, correctness, safety, and advertiser satisfaction. - Analyze agent behavior through deep data analysis and rigorous A/B experimentation to identify failure modes, measure effectiveness, and derive business insights. - Partner with engineers, product managers, and UX designers to ship end-to-end agent experiences that are scalable, efficient, and reliable at Amazon scale. About the team We are a small, fast-moving team building a unified AI-native interface to all of Amazon Advertising. We sit at the intersection of large language models, agentic AI, and one of the world's most complex advertising ecosystems. If you want to shape how millions of advertisers interact with Amazon Ads, come build with us.

At Amazon Search, we discover experience that connects millions of customers to the products they seek across our global marketplace. Our team develops sophisticated search solutions that make Amazon's vast product catalog easily accessible to customers worldwide. We're building next-generation search infrastructure that enables seamless expansion into new markets and product categories. Our mission is to ensure every customer enjoys an exceptional search experience from day one, whether they're shopping in an established market or a newly launched region. We develop intelligent, scalable systems that optimize search quality and effectiveness across Amazon's diverse product ecosystem. Our innovations help customers find exactly what they're looking for, while enabling Amazon to rapidly expand its global presence with consistent, high-quality search capabilities. We are seeking a strong applied scientists to join the Search Relevance India team. This team’s charter is to increase the pace at which Amazon expands and improve the search experience at launch. In practice, we aim to invent universally applicable signals and algorithms for training machine-learned ranking models and improve the machine-learning framework for training and offline evaluation that is used for all new relevance models. Key job responsibilities * Build machine learning models for Product Search. * Develop new ranking features and techniques building upon the latest results from the academic research community. * Propose and validate hypothesis to direct our business and product road map. Work with engineers to make low latency model predictions and scale the throughput of the system. * Focus on identifying and solving customer problems with simple and elegant solutions. * Design, develop, and implement production level code that serves billions of search requests. Own the full development cycle: design, development, impact assessment, A/B testing (including interpretation of results) and production deployment. * Take ownership. Understand the needs of various search teams, distill those into coherent projects, and implement them with an eye on long-term impact. * Be a leader. Use your expertise to set a high bar for the team, mentor team members, set the tone for how to take on and deliver on large impossible-sounding projects. * Be curious. You will work alongside systems engineers, machine learning scientists, and data analysts. Your effectiveness and impact will depend on discussing problems with and learning from them. You will have access to the advanced edge technologies and vast technical tools and resources of Amazon and will need to learn how to use them effectively.

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. The Amazon Web Services Professional Services (ProServe) team seeks an experienced Principal Data Scientist to join our ProServe Shared Delivery Team (SDT). In this role, you will serve as a technical leader and strategic advisor to AWS enterprise customers, partners, and internal AWS teams on transformative AI/ML projects. You will leverage your deep technical expertise to architect and implement innovative machine learning and generative AI solutions that drive significant business outcomes. As a Principal Data Scientist, you will lead complex, high-impact AI/ML initiatives across multiple customer engagements. You will collaborate with Director and C-level executives to translate business challenges into technical solutions. You will drive innovation through thought leadership, establish technical standards, and develop reusable solution frameworks that accelerate customer adoption of AWS AI/ML services. Your work will directly influence the strategic direction of AWS Professional Services AI/ML offerings and delivery approaches. Your extensive experience in designing and implementing sophisticated AI/ML solutions will enable you to tackle the most challenging customer problems. You will provide technical mentorship to other data scientists, establish best practices, and represent AWS as a subject matter expert in customer-facing engagements. You will build trusted advisor relationships with customers and partners, helping them achieve their business outcomes through innovative applications of AWS AI/ML services. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities Architecting and implementing complex, enterprise-scale AI/ML solutions that solve critical customer business challenges Providing technical leadership across multiple customer engagements, establishing best practices and driving innovation Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to design and deploy AI/ML solutions Developing reusable solution frameworks, reference architectures, and technical assets that accelerate customer adoption of AWS AI/ML services Representing AWS as a subject matter expert in customer-facing engagements, including executive briefings and technical workshops Identifying and driving new business opportunities through technical innovation and thought leadership Mentoring junior data scientists and contributing to the growth of AI/ML capabilities within AWS Professional Services

Are you passionate about applying machine learning and advanced statistical techniques to protect one of the world's largest online marketplaces? Do you want to be at the forefront of developing innovative solutions that safeguard Amazon's customers and legitimate sellers while ensuring a fair and trusted shopping experience? Do you thrive in a collaborative environment where diverse perspectives drive breakthrough solutions? If yes, we invite you to join the Amazon Risk Intelligence Science Team. We're seeking an exceptional scientist who can revolutionize how we protect our marketplace through intelligent automation. As a key member of our team, you'll develop and deploy state-of-the-art machine learning systems that analyze millions of seller interactions daily, ensuring the integrity and trustworthiness of Amazon's marketplace while scaling our operations to new heights. Your work will directly impact the safety and security of the shopping experience for hundreds of millions of customers worldwide, while supporting the growth of honest entrepreneurs and businesses. Key job responsibilities • Use machine learning and statistical techniques to create scalable abuse detection solutions that identify fraudulent seller behavior, identity change, and marketplace manipulation schemes • Innovate with the latest GenAI technology to build highly automated solutions for efficient seller verification, transaction monitoring, and risk assessment • Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to prevent and detect sophisticated abuse patterns across the marketplace • Learn, explore and experiment with the latest machine learning advancements to protect customer trust and maintain marketplace integrity while supporting legitimate selling partners • Collaborate with cross-functional teams to develop comprehensive risk models that can adapt to evolving abuse patterns and emerging threats About the team You'll be working closely with business partners, science and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. The Amazon Web Services Professional Services (ProServe) team seeks an experienced Principal Data Scientist to join our ProServe Shared Delivery Team (SDT). In this role, you will serve as a technical leader and strategic advisor to AWS enterprise customers, partners, and internal AWS teams on transformative AI/ML projects. You will leverage your deep technical expertise to architect and implement innovative machine learning and generative AI solutions that drive significant business outcomes. As a Principal Data Scientist, you will lead complex, high-impact AI/ML initiatives across multiple customer engagements. You will collaborate with Director and C-level executives to translate business challenges into technical solutions. You will drive innovation through thought leadership, establish technical standards, and develop reusable solution frameworks that accelerate customer adoption of AWS AI/ML services. Your work will directly influence the strategic direction of AWS Professional Services AI/ML offerings and delivery approaches. Your extensive experience in designing and implementing sophisticated AI/ML solutions will enable you to tackle the most challenging customer problems. You will provide technical mentorship to other data scientists, establish best practices, and represent AWS as a subject matter expert in customer-facing engagements. You will build trusted advisor relationships with customers and partners, helping them achieve their business outcomes through innovative applications of AWS AI/ML services. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities Architecting and implementing complex, enterprise-scale AI/ML solutions that solve critical customer business challenges Providing technical leadership across multiple customer engagements, establishing best practices and driving innovation Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to design and deploy AI/ML solutions Developing reusable solution frameworks, reference architectures, and technical assets that accelerate customer adoption of AWS AI/ML services Representing AWS as a subject matter expert in customer-facing engagements, including executive briefings and technical workshops Identifying and driving new business opportunities through technical innovation and thought leadership Mentoring junior data scientists and contributing to the growth of AI/ML capabilities within AWS Professional Services

Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval. The ideal candidate will have expertise in Large Language Models (LLMs), speech, audio, Natural Language processing (NLP) or multimodal learning to pioneer innovations in data simulation, representation, generation, reasoning, retrieval, and evaluation. Key job responsibilities - Build scalable solutions for real-time conversational experiences, including multilingual support, customizable personalities, and conversational turn-taking. - Develop data simulation approaches that mimic real-world speech interactions. - Research and implement novel algorithms and modeling techniques. - Acquire and curate diverse datasets while ensuring user privacy. - Create robust evaluation metrics and test sets to assess language model performance. - Integrate human feedback to improve data selection and model performance. - Innovate in data representation and model training techniques. - Apply responsible AI practices throughout the development process. A day in the life Our team is dedicated to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. Our mission is to deeply understand our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through our analysis and insights, we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.