Careers

Amazon Japan Store Tech (JST) Science team serves as the core science division of JP Store Tech, with the vision to enable and accelerate the best-in-class CX through state-of-the-art machine learning technologies. This team owns the science vision definition, science roadmap planning, and science solution delivery in key business areas in Japan including Search, Customer Growth and Engagement, Personalization and Delivery. As an Applied Scientist, you will design, implement and deliver models on Amazon site, helping millions of customers every day to find quickly what they are looking for. You will propose innovation to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production system that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Key job responsibilities * Invent or adapt new scientific approaches, models or algorithms inspired and driven by customers’ needs and benefits at the project level. * Analyze data and identify the gaps in existing solutions, and propose innovative science solutions. * Contribute to research papers that are published at peer-reviewed internal and/or external venues, and contribute to the wider scientific community. * Working with teams worldwide on global projects.

As the Economist for Customer Promise, you will be responsible for leading the research, econometric modeling, and analysis to understand customer preferences that inform how the business operates. This entails developing analytic tools and economic models - including generative AI agents - that take into account inventory, fulfillment center capabilities, carrier capabilities, customer preferences, and economic impacts to determine customer promise. You will design, build, and rigorously validate GenAI agents against traditional econometric models and production experiments to assess their accuracy, interpretability, and operational impact. The models and agents you develop will drive changes in transportation and fulfillment networks. You will work with a diverse scientific team including computer scientists, machine learning engineers, and statisticians as well as other economists. You will build statistical models and AI-powered agents using world-class data systems to solve business problems in a fast-paced environment, continuously evaluating new methodologies against established econometric approaches to advance the state of the art in promise optimization. Key job responsibilities Conduct economic analysis and develop models that apply mathematical, econometric, and statistical techniques to business problems, including estimates, optimizations, and forecasts using established methodologies in your specialty area Partner with business stakeholders to understand their challenges and translate business questions into technical economic frameworks that deliver workable solutions Build and validate economic models by ensuring data quality, testing results using standard practices, and taking responsibility for correct implementation and the impact your analysis has on business decisions Communicate findings clearly through technical documents, reports, and presentations to leaders and colleagues, conveying your reasoning and limitations of your analysis with transparency Collaborate with other economists and technical teams to embed economic perspectives into projects and contribute to team goals and project-related metrics A day in the life In this role, you'll focus on building economic models and conducting data analysis that support critical business decisions. You might start your day by meeting with a business partner to understand a pricing question or operational challenge, then translate that into a technical framework. You'll spend time working with data analysis software like R, Matlab, or Stata—and potentially Python—to develop models, validate results, and ensure your analysis aligns with project goals. Throughout the day, you'll document your findings in clear technical reports, present your reasoning to colleagues, and collaborate with other economists to embed economic thinking into broader initiatives. You'll also stay current with developments in your economics specialty and participate in team discussions about methodology and best practices. About the team At Amazon, we are the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to join as an Economist for Customer Promise. The Customer Promise team seeks to identify the optimal delivery speed for whatever a customer wants. We believe that finding an optimal promise and living up to it consistently improves our customer experience because we increase customer's confidence and trust in Amazon as the one, best option to get what you want, when you want it.

We are looking for a Senior Economist to work on exciting and challenging business problems related to Amazon Retail’s worldwide product assortment. You will build innovative solutions based on econometrics, machine learning, and experimentation. You will be part of a interdisciplinary team of economists, product managers, engineers, and scientists, and your work will influence finance and business decisions affecting Amazon’s vast product assortment globally. If you have an entrepreneurial spirit, you know how to deliver results fast, and you have a deeply quantitative, highly innovative approach to solving problems, and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you. Key job responsibilities * Work on a challenging problem that has the potential to significantly impact Amazon’s business position * Develop econometric models and experiments to measure the customer and financial impact of Amazon’s product assortment * Collaborate with other scientists at Amazon to deliver measurable progress and change * Influence business leaders based on empirical findings

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. As a Senior Applied Scientist in Sensing, you will develop innovative and complex sensing systems for our emerging robotic solutions and improve existing on-robot sensing to optimize performance and enhance customer experience. The ideal candidate has demonstrated experience designing and troubleshooting custom sensor systems from the ground up. They enjoy analytical problem solving and possess practical knowledge of robotic design, fabrication, assembly, and rapid prototyping. They thrive in an interdisciplinary environment and have led the development of complex sensing systems. Key job responsibilities - Design and adapt holistic on-robot sensing solutions for ambiguous problems with fluid requirements - Mentor and develop junior engineers - Work with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Own the detailed design and performance of a sensing system design - Work with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth transition of concept to product - Write functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of applied science best practices, thorough and predictive analysis and cradle to grave ownership About the team Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide

Amazon has the world's most complex supply chain: we fulfill global demand for hundreds of millions of products at lightning fast delivery speeds. We need your skills to optimize our supply chain, with the end goal of delighting our customers. A core part of the supply chain operations is Demand Forecasting: We forecast the demand of tens of millions of products. These forecasts are used to make many decisions, such as automatically order hundreds of millions worth of inventory, decide where to place that inventory, and establish labor plans for hundreds of warehouses. The Product Data Science team within Forecasting & Labs (part of Supply Chain Optimization Technologies) is looking for an analytical and technically skilled Data Scientist to join our team. Our team is responsible for bias correction model development and A/B testing for forecast improvements, GenAI/LLM research for forecast explainability, and deep analytics for Labs and Foundation Models. We work horizontally across the forecasting product portfolio—including National, Regional, Grocery, SSD, Inbound, and CIV forecasting—to embed advanced analytics and machine learning solutions where they create the most value. This position will be responsible for developing and supporting data science methodologies and building models to address ambiguous forecasting questions. The Data Scientist will design and analyze experiments (A/B tests) to measure the impact of forecast model changes, develop bias correction models to improve forecast accuracy, and contribute to GenAI/LLM-based approaches for forecast explainability and interpretability. The role also involves supporting the Labs experimentation platform, which designs and executes inference and experimentation systems that measure the impact of initiatives across SCOT. The Data Scientist needs to be familiar with deriving causal inferences using observational and experimental data and able to model variations related to demand prediction, out of stock, seasonality, and different lead times and spans. This role requires an individual with excellent analytical abilities as well as business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with attention to detail, vocally self-critical, and an ability to work in a fast-paced and ever-changing environment. They recognize that the true measure of the success of the work product is based on the business impact the findings have had. The Demand Forecasting Team is looking for an analytical and technically skilled Data Scientist to join our team. This position will be responsible for developing and supporting best-in-class data science methodologies and building models to address ambiguous forecasting questions. The Data Scientist needs to be familiar with deriving causal inferences using observational data and able to model variations related with demand prediction, out of stock, seasonality, and different lead times and spans. Upon completion of statistical analysis, the Data Scientist needs to communicate measurement results to stakeholders by translating technical framework to business-oriented insights. This role requires an individual with excellent analytical abilities as well as business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with attention to detail, vocally self-critical, an ability to work in a fast-paced and ever-changing environment. They recognize that the true measure of the success of the work product is based on the business impact the findings have had. Key job responsibilities - Design and analyze experiments (A/B tests) to measure the impact of forecast model changes and SCOT initiatives, drawing causal inferences from both experimental and observational data - Develop bias correction models to improve forecast accuracy across Amazon's demand forecasting systems, including National, Regional, Grocery, SSD, Inbound, and CIV forecasts - Contribute to GenAI/LLM-based research for forecast explainability and interpretability, helping stakeholders understand what drives forecast signals - Support and enhance the Labs experimentation platform by building scalable inference and measurement solutions that quantify the impact of forecasting improvements - Work horizontally across the forecasting product portfolio and collaborate with product managers, applied scientists, and engineering teams to embed analytics and ML solutions where they create the most value - Use large datasets to build models addressing ambiguous forecasting questions, including demand prediction, out of stock, seasonality, and varying lead times and spans - Interpret data, write reports, and communicate measurement results to stakeholders by translating technical frameworks into business-oriented insights and actionable recommendations - Keys to success in this role include exceptional analytics, statistics, judgment, and communication skills. The candidate will need to be able to extract insights from data and clearly communicate appropriate triggers and actions A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

At Amazon's FinTech organization, we are building AI systems that process hundreds of millions of financial transactions, turn complex documents into actionable intelligence, and power autonomous agents that learn from every customer interaction. We are looking for a Senior Applied Scientist to lead the development of generative AI applications that change how finance teams work, tackling problems at the intersection of large language models, multi-agent systems, and real-world financial operations. Key job responsibilities What You'll Work On - Building AI systems that finance teams trust enough to rely on without manual review, where precision isn't a nice-to-have, it's a compliance requirement - Designing agents that learn from user corrections and get measurably better with every interaction, not just at the next model release - Solving inference at massive scale using tiered model architectures, intelligent routing, and small language models that deliver production-grade accuracy at a fraction of frontier model cost - Developing evaluation frameworks that catch quality regressions before customers do and gate every model change before it ships Who Thrives Here - You're someone who cares as much about shipping as about research. - You've built models that run in production, not just in notebooks. - You're comfortable working across the full stack, from model architecture to deployment to measuring whether the customer's workflow actually changed. - You operate well in cross-functional settings where science, engineering, and business teams inform each other continuously. - You'd rather solve a hard real-world problem than optimize a benchmark. What Makes This Different Your work ships to production and directly changes how thousands of finance professionals operate daily The problems are genuinely hard: financial data is messy, regulated, high-stakes, and operates at a scale where naive LLM approaches break down You'll work across multiple domains — from contract intelligence to cash application to financial data investigation — not a single narrow use case Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

The Challenge How do you orchestrate a fleet of autonomous drones to deliver packages safely in under an hour, while maximizing every minute of flight time? How do you scale a mission planning system to handle thousands of concurrent deliveries in complex, shifting environments? Our team of scientists, engineers, and aerospace professionals is solving these exact problems. We are looking for an Applied Science Manager to lead the evolution of our Mission Planning and Orchestration System. You will be at the forefront of defining how Prime Air moves from point A to point B with maximum efficiency. The Role As an Applied Science Manager, you will lead a high-caliber team of scientists and engineers focused on the "brains" of our fleet orchestration. You will bridge the gap between Geospatial Intelligence and Machine Learning to revolutionize our path planning and scheduling algorithms. Your primary north star? Increasing deliveries per hour (DPH) through intelligent, automated optimization. Key Responsibilities: Lead & Mentor: Manage a cross-functional team of Applied Scientists and Engineers, fostering a culture of scientific rigor and rapid iteration. Innovate Path Planning: Leverage ML/RL and heuristic search techniques to develop dynamic path-planning algorithms that navigate complex airspace and weather patterns. Optimize Orchestration: Drive the development of high-scale scheduling systems that manage battery life, maintenance cycles, and delivery windows to maximize fleet utilization. Geospatial Mastery: Utilize deep geospatial data (3D maps, urban topology, etc.) to improve situational awareness and mission safety. System Architecture: Define the long-term technical roadmap for mission orchestration, ensuring our systems are modular, scalable, and resilient. Cross-Functional Collaboration: Partner with Hardware, Flight Safety, and Supply Chain teams to translate business requirements into technical breakthroughs. Basic Qualifications Experience managing a team of scientists and/or engineers in a production environment. PhD or Master’s degree in Computer Science, Robotics, Operations Research, or a related field. Strong foundation in Geospatial Information Systems (GIS) and spatial data analysis. Proven track record of applying Machine Learning (e.g., Reinforcement Learning, Graph Neural Networks) to optimization problems like path planning or vehicle routing. Preferred Qualifications Experience with autonomous systems, UAVs, or large-scale logistics networks. Knowledge of combinatorial optimization and real-time scheduling constraints. A knack for turning ambiguous "blue sky" research into deployed, high-impact features. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. Key job responsibilities Strategic Technical Leadership & Throughput: Lead the development of path planning and geospatial orchestration models to maximize deliveries per hour, ensuring complex algorithms are production-ready and integrated into the mission system. Team Management & Delivery: Build and scale a world-class science team by mentoring talent and fostering career growth, while maintaining a high bar for operational excellence to deliver mission-critical software on schedule. A day in the life In a typical day, you lead an agile squad through high-velocity sprints, starting with a stand-up to unblock path-planning prototypes and ensure the team is on track for mission-critical delivery milestones. You spend your time bridging the gap between research and reality, reviewing code and design docs to ensurealgorithms for geospatial orchestration are production-ready and optimized for real-world drone throughput. Between deep-dive technical reviews, you focus heavily on people development—conducting 1:1s to mentor scientists and architecting career growth paths—while collaborating with cross-functional leads to ensure your team's innovations seamlessly integrate into the live mission planning system. About the team We're a mix of software developers, applied and research scientists, and geospatial experts as well as system developers.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Prime Video Title Lifecycle Presentation team sits at the intersection of science, experimentation, and customer experience. We leverage data signals and rigorous testing to present the most engaging information about our content to customers at precisely the right moment. Our mission is to ensure every customer interaction with Prime Video content is informed, relevant, and compelling in order to drive discovery and engagement across our vast catalog. We're seeking a Sr. Applied Scientist who excels at building sophisticated machine learning systems for content presentation and discovery. The ideal candidate brings deep expertise in: - Multi-modal embeddings for rich metadata representation, enabling nuanced understanding of content attributes and customer preferences - Contextualized ranking systems that adapt to customer intent, viewing context, and real-time signals - Reinforcement learning frameworks that create continuous improvement loops, allowing our systems to learn and optimize from customer interactions over time - General modeling techniques with strong fundamentals in machine learning and statistical methods - Recommender systems experience, with proven ability to build and scale personalization solutions You'll work with technology to solve complex problems in content discovery, leveraging large-scale data to create experiences that delight millions of Prime Video customers worldwide. Key job responsibilities - Lead Cross-Functional Science Initiatives: Drive a diverse portfolio of applied science projects spanning recommender systems, generative AI agent development and evaluation across multiple modalities, and computer vision applications. Demonstrate both breadth of understanding across technical domains and sufficient depth in each area to effectively lead multiple concurrent initiatives to successful outcomes. - Bridge Science and Engineering for Production-Scale Deployment: Partner with engineering teams to productionize machine learning models at Prime Video scale. Develop production-ready science code that meets engineering standards for performance, reliability, and maintainability, ensuring seamless transition from research to deployment. - Mentor and Develop Technical Talent: Provide technical mentorship and guidance to junior scientists and engineers on applied science methodologies, best practices, and professional development. Foster a culture of scientific rigor and continuous learning within the team.

Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalised, and effective experience. Alexa Sensitive Content Intelligence (ASCI) team is developing responsible AI (RAI) solutions for Alexa+, empowering it to provide useful information responsibly. The Mission Build AI safety systems that protect millions of Alexa customers every day. As conversational AI evolves, you'll solve challenging problems in Responsible AI by ensuring LLMs provide safe, trustworthy responses, building AI systems that understand nuanced human values across cultures, and maintaining customer trust at scale. We are looking for a passionate, talented, and inventive Data Scientist-II to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring good learning and generative models knowledge. You will be working with a team of exceptional Data Scientists working in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with other data scientists while understanding the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement. You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other data scientists and applied scientists to design and implement principled strategies for data optimization. Key job responsibilities A Data Scientist-II should have a reasonably good understanding of NLP models (e.g. LSTM, LLMs, other transformer based models) or CV models (e.g. CNN, AlexNet, ResNet, GANs, ViT) and know of ways to improve their performance using data. You leverage your technical expertise in improving and extending existing models. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing in your career, this may be the place for you. A day in the life You will be working with a group of talented scientists on running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation for worldwide coverage. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, model development, and solution implementation. You will work with other scientists, collaborating and contributing to extending and improving solutions for the team. About the team Our team pioneers Responsible AI for conversational assistants. We ensure Alexa delivers safe, trustworthy experiences across all devices, modalities, and languages worldwide. We work on frontier AI safety challenges—and we're looking for scientists who want to help shape the future of trustworthy AI.