Careers

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.

Job summary We are seeking a stellar Machine Learning scientist who has 3+ years of industry experience developing and shipping large scale ML products with visible customer impact. We would prefer if your previous work has been in developing scalable Agentic, RL or forecasting systems. Strong academic background in Statistics, Machine Learning & Deep Learning is required with Tier -1 publications being a plus. Minimum requirements • Master’s degree in CS or ML related field and 3+ yrs experience working as a Machine Learning Scientist/Tech Lead creating and shipping impactful ML products. • Ability to write clear, structured and modularized code in Python. • Expertise in Deep Learning frameworks such as Tensorflow, Keras and Pytorch & Agentic frameworks such as LangChain, Crew AI etc. • Industry experience designing complex scalable AI systems. • Experience and technical expertise across various science domains. Crucial ones being statistics, deep & machine learning. • Experience creating data pipelines & proficient in querying data from Spark/HIVE/Redshift/other large scale data warehousing platforms. • Expert in distilling informal customer requirements into problem definitions, dealing with ambiguity and formulating ML products to solve these problems. Preferred Qualification • PhD in CS or a highly computation field with 2-3+ years of industry experience shipping impactful ML products. • Industry experience designing and creating state of the art recommendation and ranking systems using neural & causal techniques. • Academic publications in the areas of Agentic systems, reinforcement learning etc. • Industry experience working and delivering in an Agile/Scrum environment. Key job responsibilities In this position, you will be a key contributor (with direct leadership visibility) building, productionizing (real & batch) and measuring impact of state of the art personalized Gen AI systems for Amazon global selling partners and contribute to Amazon wide research in this area in the form of publications and white papers. You will work with global leaders and teams across time zones on a regular basis. About the team Millions of Sellers list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. In this ecosystem our team plays a critical role in enabling Sellers across EU5, China, Japan, Australia, Brazil and Turkey to make their Selection available to customers globally and deliver the experience they have come to expect from Amazon. In Jeff’s own words (2019 Q1 shareholders letter): “Something strange and remarkable has happened over the last 20 years. Take a look at these numbers: 1999 - 3% …… 2018 - 58%. The % represent the share of physical gross merchandise sales sold on Amazon by independent third-party sellers – mostly small- and medium-sized businesses – as opposed to Amazon retail's own first party sales. Third-party sales have grown from 3% of the total to 58%. To put it bluntly: Third-party sellers are kicking our first party butt. Badly.…. Why were independent sellers able to grow so much faster than Amazon's own highly organized first-party sales organization? There isn't one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. We are pushing the boundaries of these machine learning tools in areas of Agentic, recommendation and forecasting systems to help our sellers sell more and across borders.

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.

Are you excited about applying economic models and methods using large data sets to solve real world business problems? Then join the Economic Decision Science (EDS) team. EDS is an economic science team based in the EU Stores business. The teams goal is to optimize and automate business decision making in the EU business and beyond. An internship at Amazon is an opportunity to work with leading economic researchers on influencing needle-moving business decisions using incomparable datasets and tools. It is an opportunity for PhD students in Economics or related fields. We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Knowledge of econometrics, as well as basic familiarity with Stata, R, or Python is necessary. Experience with SQL would be a plus. As a STRUC Economist Intern, you'll specialize in structural econometric analysis to estimate fundamental preferences and strategic effects in complex business environments. Your responsibilities include: Analyze large-scale datasets using structural econometric techniques to solve complex business challenges Applying discrete choice models and methods, including logistic regression family models (such as BLP, nested logit) and models with alternative distributional assumptions Utilizing advanced structural methods including dynamic models of customer or firm decisions over time, applied game theory (entry and exit of firms), auction models, and labor market models Building datasets and performing data analysis at scale Collaborating with economists, scientists, and business leaders to develop data-driven insights and strategic recommendations Tackling diverse challenges including pricing analysis, competition modeling, strategic behavior estimation, contract design, and marketing strategy optimization Helping business partners formalize and estimate business objectives to drive optimal decision-making and customer value Build and refine comprehensive datasets for in-depth structural economic analysis Present complex analytical findings to business leaders and stakeholders

Passionate about books? The Amazon Books team is looking for a talented Applied Scientist II to help invent, design, and deliver science solutions to make it easier for millions of customers to find the next book they will love. In this role, you will - Be a part of a growing team of scientists, economists, engineers, analysts, and business partners. - Use Amazon’s large-scale computing and data resources to generate deep understandings of our customers and products. - Build highly accurate models (and/or agentic systems) to enhance the book reading & discovery experiences. - Design, implement, and deliver novel solutions to some of Amazon’s oldest problems. Key job responsibilities - Inspect science initiatives across Amazon to identify opportunities for application and scaling within book reading and discovery experiences. - Participate in team design, scoping, and prioritization discussions while mapping business goals to scientific problems and aligning business metrics with technical metrics. - Spearhead the design and implementation of new features through thorough research and collaboration with cross-functional teams. - Initiate the design, development, execution, and implementation of project components with input and guidance from team members. - Work with Software Development Engineers (SDEs) to deliver production-ready solutions that benefit customers and business operations. - Invent, refine, and develop solutions to ensure they meet customer needs and team objectives. - Demonstrate ability to use reasonable assumptions, data analysis, and customer requirements to solve complex problems. - Write secure, stable, testable, and maintainable code with minimal defects while taking full responsibility for your components. - Possess strong understanding of data structures, algorithms, model evaluation techniques, performance optimization, and trade-off analysis. - Follow engineering and scientific method best practices, including design reviews, model validation, and comprehensive testing. - Maintain current knowledge of research trends in your field and apply rigorous scrutiny to results and methodologies. A day in the life In this role, you will address complex Books customer challenges by developing innovative solutions that leverage the advancements in science. Working alongside a talented team of scientists, you will conduct research and execute experiments designed to enhance the Books reading and shopping experience. Your responsibilities will encompass close collaboration with cross-functional partner teams, including engineering, product management, and fellow scientists, to ensure optimal data quality, robust model development, and successful productionization of scientific solutions. Additionally, you will provide mentorship to other scientists, conduct reviews of their work, and contribute to the development of team roadmaps. About the team The team consists of a collaborative group of scientists, product leaders, and dedicated engineering teams. We work with multiple partner teams to leverage our systems to drive a diverse array of customer experiences, owned both by ourselves and others, that enable shoppers to easily find their perfect next read and enable delightful reading experiences that would make Kindle the best place to read.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Selling Partner Trust & Store Integrity Science Team. We are looking for a talented scientist who is passionate to build advanced machine learning systems that help manage the safety of millions of transactions every day and scale up our operation with automation. Key job responsibilities Innovate with the latest GenAI/LLM/VLM technology to build highly automated solutions for efficient risk evaluation and automated operations Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to create impactful business value Learn, explore and experiment with the latest machine learning advancements to create the best customer experience A day in the life You will be working within a dynamic, diverse, and supportive group of scientists who share your passion for innovation and excellence. You'll be working closely with business partners and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.

Are you interested in changing the way accounting and finance works at Amazon? We are a science and engineering team leveraging ML models and GenAI/LLMs to solve real-world problems faced by accountants and financial analysts. We are part of the Amazon Financials Foundation Services (AFFS) organization. AFFS is responsible for processing and managing billions of financially relevant transactions sent globally from across Amazon each day, including orders, shipments, payments, and inventory movements. AFFS is at the center of Amazon's key initiatives and fuels the growth of Amazon's businesses worldwide by ensuring that businesses can easily integrate with our services and that accountants and financial analysts have the right tools to use our data. As an Applied Scientist, you'll work alongside domain experts, engineers, and other scientists to understand business problems, propose scientific solutions, and deploy them to production. You'll work on scientific initiatives for accelerating reconciliation, standardization, and onboarding. This includes: - Leveraging GenAI/LLMs to build agentic solutions to accelerate accounting-related research/tasks and produce proactive insights. - Building AI trust and safety in the financial domain. - Establishing scalable, efficient, automated processes for large-scale data analysis, machine learning model development, model validation, and serving. - Developing training/evaluation datasets for model fine-tuning. - Collaborating with engineering to productionalize research. Specific examples of this work include developing anomaly detection models to identify deviations in payments, building multi-agent systems to perform financial research or onboard new businesses, and fine-tuning LLMs to provide recommendations on next steps. As an interdisciplinary team, we maintain a balance between scientific research and productionalization. This means, you'll get a unique opportunity to influence the global scientific community by publishing papers externally and internally while also seeing your work used across Amazon. You will need to have a start-up like mindset, as you will be working an in a highly iterative and collaborative environment with SDEs, Product Managers, and Accounting stakeholders to propose ideas, experiment, and scale rapidly. You should have a keen eye for what a good user experience should look like, possess excellent written and verbal communication, and have a keen interest in learning about accounting and financial processes.

Alexa+ is Amazon’s next-generation, AI-powered assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. The Trust CX Innovations team is looking for an Applied Scientist with strong background in Generative AI space to build solutions that help in upholding customer trust for Alexa+. A Senior Applied Scientist in Trust CX innovations, you will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. You'll lead research in trust-preserving machine learning techniques. We are working on revolutionizing the way Amazonians work and collaborate. You will help us achieve new heights of productivity through the power of advanced generative AI technologies. We are looking for a leader with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing where to apply them in different business cases. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you. Key job responsibilities • Lead research initiatives in generative AI, focusing on LLMs, multimodal models, and frontier AI capabilities • Develop innovative approaches for model optimization, including prompt engineering, few-shot learning, and efficient fine-tuning • Pioneer new methods for AI safety, alignment, and responsible AI development • Design and execute sophisticated experiments to evaluate model performance and behavior • Lead the development of production-ready AI solutions that scale efficiently • Collaborate with product teams to translate research innovations into practical applications • Guide engineering teams in implementing AI models and systems at scale • Author technical papers for top-tier conferences • File patents for novel AI technologies and applications A day in the life You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our trust-preserving experiences. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership. About the team Who We Are: Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering and customer-centric design.

Amazon Selling Partner Services (SPS) team's mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. SPS safeguards every financial transaction across all Amazon sites. As such, SPS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. SPS organization is looking for a Data Scientist for its Forecasting and Planning Research team. The team is being grown to provide insights about its SPS planning and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors and bad debt, improve customer experience and predict & recommend the optimizations for future state of SPS operations. As a Data Scientist, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques, with a strong emphasis on leveraging Generative AI and Large Language Models (LLMs) to drive innovation. You will develop and deploy Gen AI-powered solutions for intelligent forecasting, automated pattern recognition in variance analysis, and conversational AI interfaces for operational dashboards. The role requires building agentic AI systems that enable natural language querying, automated root cause analysis, and intelligent recommendation engines for workforce optimization and resource planning. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques—including transformer architectures, foundation models, and prompt engineering—to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.