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Careers

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds across diverse fields including artificial intelligence, robotics, computer vision, economics, and sustainability. Join us in pioneering solutions to complex challenges that not only delight our customers but also help define the future of technology.
  • The program is designed for academics from universities around the globe who want to work on large-scale technical challenges while continuing to teach and conduct research at their universities.
  • The program offers recent PhD graduates an opportunity to advance research while working alongside experienced scientists with backgrounds in industry and academia.
  • Our internship roles span research areas to provide hands-on experience working alongside world-class scientists and engineers to advance the state of the art in your field.
679 results found
  • BR, SP, Sao Paulo
    Job ID: 10505517
    (Updated 1 days ago)
    Do you feel the challenge and the adrenaline kick when a huge data-set stares you in the face and you know that somewhere inside are hidden very important business insights that can fundamentally alter the way top business leaders think and act? Do you enjoy presenting strong data backed insights to business leaders; insights that can topple their long held beliefs and compel them to change their direction completely? If yes, then you are the one we are looking for. We are looking to invite passionate leaders, with expertise in generate power business insights from very large datasets, on a journey where the primary aim would be to enable needle moving business impacts through statistical analysis. We are looking for leaders who can envision the design and development of analytical infrastructure which can support strategic and tactical decision-making. Those who join this high visibility team would have to navigate through significant ambiguity in defining business problems and converting them to analytical problems. This role requires additional exposure and experience to Machine Learning. Key job responsibilities • Use machine learning and analytical techniques to create scalable solutions for business problems • Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes • Design, development, evaluate and deploy innovative and highly scalable models for predictive learning • Research and implement novel machine learning and statistical approaches • Work closely with software engineering teams to drive real-time model implementations and new feature creations • Work closely with business owners and operations staff to optimize various business operations • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation • Mentor other scientists and engineers in the use of ML techniques • Innovate with the latest GenAI technology to build highly automated solutions for efficient customer promotions • Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to delight Amazon customers • Collaborate with cross-functional teams to develop comprehensive ML/statistical models that can scale to millions of customers to multiple countries About the team Brazil Payments is part of the International Emerging Stores Payments team and focuses on supporting the launch of new payment and financial products to our customers in Brazil.
  • US, WA, Seattle
    Job ID: 10530479
    (Updated 2 days ago)
    IMDb is the world's most popular and trusted source for information on movies, TV shows, and celebrities. Products and services to help fans discover and decide what to watch and where to watch it include: the IMDb website for desktop and mobile devices; apps for iOS and Android; and X-Ray on Prime Video. For entertainment industry professionals, IMDb provides IMDbPro and Box Office Mojo. IMDb licenses information from its vast and trusted database to third-party businesses worldwide. As an Amazon company, IMDb employees enjoy the benefits and resources of a tech giant, while maintaining the autonomy and impact of a small, nimble team. Every product decision at IMDb surfaces a question the data must answer. The IMDb data science team's work spans human versus automated traffic detection, moderation classification, abuse modeling, audience demand forecasting, advertising enhancements, content understanding; and the scope continues to expand. We are hiring a data scientist who wants that breadth. You will frame loosely defined business problems as well-specified science problems and select the method that fits the data and the question rather than the one you know best. Measurement ownership runs end to end: ground truth design, evaluation, and proof that the model moved the metric it was built to move. We expect you to use frontier models to scale your own throughput, not only to embed them in products; fluency with these tools is part of the craft. Success in this position demands exceptional scientific leadership, strong organizational skills, software engineering excellence, product vision, and sharp business acumen, along with expertise in implementing responsible AI solutions. Key job responsibilities • Frame loosely defined business problems as science problems, and iterate on the approach with limited guidance. • Establish ground truth. Design the sampling, set the label quality bar, and build datasets across behavioral, text, and catalog domains. • Define precision, recall, and coverage, and report what accuracy is achievable at what cost. • Document failure modes, quantify the cost of each error type, and set thresholds with product and policy partners before deployment. • Deliver methodology and analysis on medium-size projects, written so other scientists and business partners can both act on the results. • Decide whether to train in-house, fine-tune, or call a language model, and make that call on evidence. • Use generative AI tooling to scale your own throughput rather than only to build products. • Ship solutions another scientist can test and reproduce. • Partner with engineers to move models into production, then define drift monitoring and retraining triggers. • Build deep knowledge of what the team owns, and mentor teammates on method choice. A day in the life Most of the week is modeling and measurement: pulling data, building features, running evaluations, and discussing thresholds with evidence rather than opinion. You use AI tooling to handle the repetitive parts, which keeps your focus on the actual science. The rest of your time goes to the product managers, policy partners, and operations team who act on your model's outputs every day. Because the team is small, you move between problem areas rather than owning just one.
  • DE, BE, Berlin
    Job ID: 10534996
    (Updated 10 days ago)
    We are looking for a Applied Scientist who is passionate about building services and tools for developers that leverage generative artificial intelligence and machine learning. You will be part of a team building Large Language Model (LLM)-based services with the focus on enhancing the developer experience in the Cloud. The team works in close collaboration with other AWS services such the AWS IDE Toolkit, AWS Bedrock, AWS MCPs and Agent Toolkit and develops aws-bench Open Source agent benchmark. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. As a Applied Scientist, you love designing, implementing, and evaluating machine learning solutions to difficult applied problems, and diving into complex data sources crawled from the web or internal logging tools. You are recognized for your expertise and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. You actively participate in mindful discussions with customers, engineers, and scientist peers, and define the right modeling and component design approach and implement ML solutions to achieve the desired customer experience and scientific and business outcomes. Key job responsibilities - Use Python and various open source libraries to develop and/or improve LLMs, AI agents and agentic tools for business applications - Build benchmarks that measure AI agents performance on AWS workloads and idenitifes improvement areas and build documentation, instructions or tools to improve how agents interact with AWS. - Own the technical quality of a product where modeling improvements can improve technical designs and drive value for other scientists and engineers - Understand the challenges that developers face when building cloud-based solutions, and develop generalizable solutions. - Collaborate with developers and pave the way towards bringing your solution into production systems. Participate in cross team projects and ensure technical blockers are resolved. - Communicate and document your research by writing internal documents, giving talks/demos, and striving to publish papers in external scientific venues. A day in the life Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful start-ups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team The Amazon Web Services (AWS) Developer Tools Science team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We build AWS-specific benchmarks, explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.
  • US, CA, San Diego
    Job ID: 10557095
    (Updated 2 days ago)
    Do you want to join an innovative team of scientists who develop Agentic AI, LLM, and deep learning based solutions to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support, risk mitigation and provide the best customer and seller experience? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and create solutions that have cross-organizational impacts? If yes, then you may be a great fit to join the Machine Learning Accelerator team. Key job responsibilities The scope of an Applied Scientist in the Machine Learning Accelerator (MLA) team is to research and prototype AI and Machine Learning applications that solve strategic business problems across Selling Partner Experience (SPX) domains. Additionally, the scientist collaborates with engineers and business partners to design and implement solutions at scale that are of broad benefit to SPX organizations. They develop large-scale solutions for high impact projects, introduce tools and other techniques that can be used to solve problems from various perspectives, and show depth and competence in more than one area. They influence the team’s technical strategy by making insightful contributions to the team’s priorities, approach and planning. They develop and introduce tools and practices that streamline the work of the team, and they mentor junior team members and participate in hiring
  • US, VA, Arlington
    Job ID: 10500796
    (Updated 12 days ago)
    Amazon Leo is a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. We are looking for an Applied Scientist to be a founding scientist on the Engineering and R\&D team within Leo Infrastructure and IP Security. The team defends the manufacturing lines, launch sites, and global ground infrastructure behind the constellation from the most sophisticated threat actors on the planet. These requirements create open scientific problems at the intersection of agentic AI, real-time stream processing, graph-based reasoning, and behavioral analytics. You will build the science behind a neurosymbolic reasoning platform and the models that detect the behavior of sophisticated threat actors. This is an R\&D role with a production mandate, where you define the problem rather than solve a pre-scoped one, and every model, detection, and agent workflow you build becomes the system Leo's security teams use to protect the constellation. #### Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Design and implement scalable, production-grade neurosymbolic systems that integrate symbolic reasoning over graph-based knowledge representations with LLM agents to deliver reliable, verifiable security outcomes. - Design and run reinforcement learning and fine-tuning pipelines (GRPO, PPO, DPO) to optimize language models for security reasoning, triage, and detection-authoring tasks. - Build behavioral and statistical models that detect threat actor behavior, and design the evaluation frameworks that measure model performance against that behavior before trusting a model in production. - Design and build multi-agent systems that autonomously triage, enrich, and contain security events, including the constrained reasoning, safety guardrails, and validation mechanisms that make automated decisions trustworthy at scale. - Own the end-to-end science lifecycle, from research and experimentation through production deployment, defining the metrics that measure system performance and real-world security impact. - Advance the state of the art through publications at top-tier venues, patents, or open-source contributions, and shape the scientific agenda and research culture from day one. A day in the life You will move between research and production in the same week: framing an ambiguous security problem as a scientific question, prototyping an approach, and partnering with software engineers to ship it as a capability the platform runs continuously. Security engineers on your team translate threat intelligence into the adversary behaviors that matter; you build the models that detect those behaviors and evaluate model performance against them. You will obsess over the two latencies that define the platforms, the time from event to detection and the time from detection to containment action, and design agents and detections that drive both down. You will backtest candidate detections against retained telemetry, review evaluation results before a model or agent capability graduates to automated execution, and deliver scientific artifacts that ship. About the team Leo Infrastructure and IP Security protects the people, facilities, hardware, and supply chain behind a global satellite constellation. The Engineering and R\&D team within this organization builds the platforms and tooling the security pillar teams operate on, moving security operations from manual triage to correlation-based detection, automated response, and agentic AI. The team is composed of applied scientists, software engineers, and security engineers working across physical and digital security domains. #### Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. #### Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. #### Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
  • US, VA, Arlington
    Job ID: 10502686
    (Updated 12 days ago)
    Amazon Leo is a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. We are looking for an Applied Scientist to join the founding cohort of the Engineering and R\&D team within Leo Infrastructure and IP Security. The team defends the manufacturing lines, launch sites, and global ground infrastructure behind the constellation from the most sophisticated threat actors on the planet. The data is unlike anything you have worked with: badge and door-access events, asset movement, network telemetry, and industrial control signals from factories, ground stations, and launch facilities, all of which must be modeled, baselined, and defended. You will build the statistical and behavioral models that separate threat actor behavior from the noise of a global operation, and the privacy-preserving data representations that let detection science scale without exposing sensitive data. This is an R\&D role with a production mandate: every model you build becomes part of the system Leo's security teams use to protect the constellation. #### Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Build behavioral and statistical models that baseline normal activity across heterogeneous security telemetry, including specialized industrial-control and factory-floor data sources, so detections extend to new environments with low false-positive rates. - Design privacy-preserving representations of sensitive security data, and verify that models and detections tuned against them remain accurate against the real data — turning data-protection guarantees into measurable, provable properties rather than assertions. - Define the methodology and own the analysis for difficult, loosely defined problems: gather complex data across domains, select the right techniques from a range of data science methods, and justify your approach with evidence. - Develop the metrics and evaluation frameworks that measure model and detection performance against threat actor behavior before a model is trusted in production. - Contribute to the team's neurosymbolic reasoning platform, adapting state-of-the-art techniques from the literature and shipping components at production quality. - Document your work with the rigor of a peer-reviewed publication, and communicate results clearly to both scientific and security-operations audiences. A day in the life You will move between analysis and production in the same week: profiling a telemetry source the team has never modeled, establishing what normal looks like for it, and shipping the baseline as a component detections build on. Security engineers on your team translate threat intelligence into the adversary behaviors that matter; you build and tune the models that detect those behaviors and evaluate model performance against them. You might spend a morning chasing a false-positive pattern to its statistical root cause, and the afternoon verifying that an anonymized dataset still preserves the signal a detection depends on. You will work semi-autonomously with guidance from senior scientists, backtest candidate detections against retained telemetry, and deliver scientific artifacts that ship. About the team Leo Infrastructure and IP Security protects the people, facilities, hardware, and supply chain behind a global satellite constellation. The Engineering and R\&D team within this organization builds the platforms and tooling the security pillar teams operate on, moving security operations from manual triage to correlation-based detection, automated response, and agentic AI. The team is composed of applied scientists, software engineers, and security engineers working across physical and digital security domains. #### Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. #### Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. #### Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
  • US, CA, Santa Clara
    Job ID: 10504310
    (Updated 12 days ago)
    We are looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). You will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. Key job responsibilities The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.
  • BR, SP, Sao Paulo
    Job ID: 10513220
    (Updated 2 days ago)
    Do you feel the challenge and the adrenaline kick when a huge data-set stares you in the face and you know that somewhere inside are hidden very important business insights that can fundamentally alter the way top business leaders think and act? Do you enjoy presenting strong data backed insights to business leaders; insights that can topple their long held beliefs and compel them to change their direction completely? If yes, then you are the one we are looking for. We are looking to invite passionate leaders, with expertise in generate power business insights from very large datasets, on a journey where the primary aim would be to enable needle moving business impacts through statistical analysis. We are looking for leaders who can envision the design and development of analytical infrastructure which can support strategic and tactical decision-making. Those who join this high visibility team would have to navigate through significant ambiguity in defining business problems and converting them to analytical problems. This role requires additional exposure and experience to Machine Learning. Key job responsibilities • Use machine learning and analytical techniques to create scalable solutions for business problems • Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes • Design, development, evaluate and deploy innovative and highly scalable models for predictive learning • Research and implement novel machine learning and statistical approaches • Work closely with software engineering teams to drive real-time model implementations and new feature creations • Work closely with business owners and operations staff to optimize various business operations • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation • Mentor other scientists and engineers in the use of ML techniques • Innovate with the latest GenAI technology to build highly automated solutions for efficient customer promotions • Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to delight Amazon customers • Collaborate with cross-functional teams to develop comprehensive ML/statistical models that can scale to millions of customers to multiple countries About the team Brazil Payments is part of the International Emerging Stores Payments team and focuses on supporting the launch of new payment and financial products to our customers in Brazil.
  • (Updated 12 days ago)
    Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for our Natural Language Understanding (NLU) and Large Language Model (LLM) models * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy NLU/LLM/GenAI models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor interns. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.
  • LU, Luxembourg
    Job ID: 10522151
    (Updated 10 days ago)
    How does Amazon decide which fulfillment center ships your order, which truck carries it, and how to keep promise, across hundreds of millions of packages daily? SCOT Fulfillment Optimization (FO) owns the science behind these decisions. We are seeking Applied Scientists to join the FO Science & Tech team in Luxembourg (alternatively: Barcelona, or London). You will design and build optimization models that power Amazon's fulfillment decisions at scale from real-time order assignment and multi-objective cost-speed tradeoffs to capacity-aware control systems that steer millions of shipments per hour toward operational plans. Basic qualifications * PhD in Operations Research, Applied Mathematics, Computer Science, or related field (or equivalent experience) * Strong programming skills (Python preferred; experience with optimization solvers a plus) * Research experience in one or more: * Large-scale mathematical programming (LP, MIP, decomposition methods) * Combinatorial optimization (assignment, scheduling, network flows) * Multi-objective optimization and control Preferred qualifications * Experience building optimization systems that run in production at scale * Being comfortable with ambiguity and fast iteration cycles * Publications in relevant venues Key job responsibilities Design and implement optimization models (MIP, heuristics, decomposition) that solve large-scale fulfillment problems, from order assignment to network flow control. Build research prototypes end-to-end: from problem formulation through scalable implementation to production validation. Analyse complex tradeoffs (cost, speed, capacity) and translate findings into actionable recommendations for leadership and operations teams. Collaborate with engineers to bring science solutions into production systems serving millions of customer orders daily. A day in the life You formulate an optimization problem on a whiteboard with teammates, then prototype it in Python with real data by the afternoon. You run experiments against production-scale datasets, iterate on the model, and present results to stakeholders who will use them to make network decisions next week. Some days you dive deep into solver performance; other days you're explaining a Pareto frontier to an operations leader. You collaborate with large engineering and product teams to bring your solutions into systems serving millions of customers. Alongside fast-turnaround prototypes, you own long-term research bets, the kind that reshape how Amazon's fulfillment network operates at scale. Your work goes live. About the team SCOT Fulfillment Optimization Science & Tech (FO SnT) is the applied research team behind Amazon's fulfillment decision-making systems. We decide how orders get assigned to warehouses, how capacity is allocated across the network, and how cost and speed tradeoffs are managed in real time, at global scale. Our models influence billions of euros in annual operational spend. They protect sites from overload during peak, reduce transportation costs and CO2 emissions, and ensure customers receive their packages when promised. Leadership relies on our science to make investment decisions worth hundreds of millions. We are practitioners of large-scale optimization: MIP formulations, decomposition methods, approximation algorithms, and parallelisation. We use machine learning where it sharpens our decisions, including forecasting, learned heuristics, and multi-armed bandits. We pick the right tool for the problem, not the fashionable one. You will work alongside Senior and Principal scientists, and collaborate with Amazon Scholars and academic partners who bring frontier research into our applied problems. We code our prototypes to be production-ready and collaborate with large engineering teams to ship systems, not papers. Above all, we have fun solving hard real-world problems at real-world speed, failing, learning, and shipping along the way.

Science at Amazon around the world

Amazon scientists are working on large-scale technical challenges in a variety of research areas across the globe. Use the pins below to learn more about the customer-obsessed science being conducted at some of our research locations.
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Academia

Amazon collaborates with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly across all sectors of society.