Careers

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? We are looking for a Data Scientist who will be responsible to develop scientific solutions to optimize our inbound fulfillment strategy across multiple networks and global regions, to maximize our Customer Experience and minimize our cost to serve and carbon footprint. You will partner with the worldwide scientific community to help design the optimal fulfillment strategy for Amazon. You will also collaborate with technical teams to develop optimization tools for network flow planning and execution systems. Finally, you will also work with business and operational stakeholders to influence their strategy and gather inputs to solve problems. To be successful in the role, you will need deep analytical skills and a strong scientific background. The role also requires excellent communication skills, and an ability to influence across business functions at different levels. You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with science, business, and technical teams. Key job responsibilities - Design and develop mathematical models to optimize inventory placement and product flows. - Design and develop statistical and optimization models for planning Supply Chain under uncertainty. - Manage several, high impact projects simultaneously. - Consult and collaborate with business and technical stakeholders across multiple teams to define new opportunities to optimize our Supply Chain. - Communicate data-driven insights and recommendations to diverse senior stakeholders through technical and/or business papers. - Leverage LLMs to improve explainability of our optimization solutions and drive engagement from supply chain planners across the world.

Our team is involved with pre-silicon design verification for custom IP. A critical requirement of the verification flow is the requirement of legal and realistic stimulus of a custom Machine Learning Accelerator Chip. Content creation is built using formal methods that model legal behavior of the design and then solving the problem to create the specific assembly tests. The entire frame work for creating these custom tests is developed using a SMT solver and custom software code to guide the solution space into templated scenarios. This highly visible and innovative role requires the design of this solving framework and collaborating with design verification engineers, hardware architects and designers to ensure that interesting content can be created for the projects needs. Key job responsibilities Develop an understanding for a custom machine learning instruction set architecture. Model correctness of instruction streams using first order logic. Create custom API's to allow control over scheduling and randomness. Deploy algorithms to ensure concurrent code is safely constructed. Create coverage metrics to ensure solution space coverage. Use novel methods like machine learning to automate content creation. About the team Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.

The Amazon Search team creates customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Product Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. Our Search Relevance team works to maximize the quality and effectiveness of the search experience for visitors to Amazon websites worldwide. The Search Relevance team focuses on several technical areas for improving search quality. In this role, you will invent universally applicable signals and algorithms for training machine-learned ranking models. The relevance improvements you make will help millions of customers discover the products they want from a catalog containing millions of products. You will work on problems such as predicting the popularity of new products, developing new ranking features and algorithms that capture unique characteristics, and analyzing the differences in behavior of different categories of customers. The work will span the whole development pipeline, including data analysis, prototyping, A/B testing, and creating production-level components. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world’s leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, California. Please visit https://www.amazon.science for more information

The Amazon Devices & Services Demand Science (DSci) team is seeking a scientist with strong and AI/ML and communication skills to help with demand forecasting and supply optimization for the entire Amazon device family of products, services, and accessories. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], TV [Fire TV and remote], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sales both online and in offline retailers globally. We develop scalable and robust state-of-the-art ML, AI, and automation solutions — including transformer-based forecasting architectures, large language model (LLM)-powered agents, and agentic AI workflows — that learn from diverse data sources and power advanced predictive models. With better forecasts we drive down supply chain costs, enabling the offer of lower prices and better in-stock selection for our customers. In this role, you will own the full lifecycle — from research through production deployment. You will drive end-to-end solutions: understanding business requirements, exploring large-scale historical data and ML models, building prototypes, developing conceptually new approaches (including AI-native experimentation and agent-driven automation), and partnering with engineering teams to deploy and maintain solutions in production. You will collaborate closely with scientists, engineering peers, and business stakeholders. You will be at the heart of a growing and exciting focus area for Amazon Devices and Services where AI is transforming how we forecast, validate, and optimize decisions. You are an individual with strong science abilities, excellent communication skills, solid coding skills, and comfort with modern AI tools and frameworks. You will be responsible for researching, prototyping, experimenting, analyzing predictive models, implementing production-ready solutions, and developing AI-driven automation that progressively reduces manual intervention and enables hands-off-the-wheel science operations. Key job responsibilities - Build forecasting models from prototype through production, working closely with engineering to deploy at scale - Find and integrate new data sources to improve forecast accuracy and coverage - Design and deliver production-ready solutions for business-critical forecasting and optimization problems - Define and track performance metrics — both technical (error rates, bias, coverage) and business (plan attainment, financial impact, reduction in manual overrides) - Write and maintain clear technical documentation; present findings and recommendations to scientists, engineers, and business leaders - Set team standards for methodology, code quality, experimentation rigor, and AI-assisted workflows About the team We are a focused science team looking for help with enhancing the demand forecasting framework we're building and figuring out how to best solve the needs of both our internal stakeholders and cross-functional partners.

The Prime Video Science team leverages the latest in machine learning and AI techniques combined with causal inference to bring scientific rigor to the biggest decisions in entertainment: what content to make, what to license, and where to invest. We build large-scale models that simulate how our global customer base responds to change, and we get to see that work shape what the business does. Prime Video is an industry-leading entertainment business and a critical driver of Amazon Prime subscriptions, contributing to customer loyalty and lifetime value. Our models learn from customer behavior to answer questions the business can't test directly and use those answers to guide where Prime Video invests in content and product. We're looking for an Applied Scientist to help build the next generation of these models. As an Applied Scientist on this team, you will build machine learning and deep learning models on large-scale global data to simulate customer behavior across the business. Ideally you bring experience with reinforcement learning, causal inference, and/or the design of agentic AI systems. You will partner closely with business, finance, engineering, and science stakeholders to take ideas from concept and prototype through to production. The candidate should have strong communication skills and the ability to translate data-driven findings into actionable insights. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail and the ability to work in a fast-paced and ever-changing environment. Key job responsibilities • Build models that simulate customer behavior to answer counterfactual "what-if" questions that guide major content and product investment decisions. • Apply deep learning, reinforcement learning, causal inference, and experimental design to large-scale customer data to model how customers respond to change. • Design and prototype agentic AI systems and other novel ML approaches and research new methods to improve the accuracy and scale of our models. • Validate and calibrate models against real-world randomized experiments, and partner with software engineers to deliver scalable, production-ready systems. • Translate model outputs into clear recommendations and communicate results to business, finance, and science stakeholders through both technical papers and business-facing documents. About the team The Prime Video Science team is a multidisciplinary group of applied scientists, data scientists, economists, and engineers. We take on some of the hardest research questions in the business, and our work carries visibility up to the CFO/CEO level. We pursue ambitious research at the intersection of machine learning, AI, and causal inference, turning that research into innovations that improve customer experience and strengthen business profitability. Few science teams get to work on problems this hard and this impactful; if that combination excites you, we'd love to talk.

Work with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scale. We are seeking a Postdoctoral Scholar to join the SAF Lab. In this role, you will perform research around safe autonomy on highly dynamic robots, with a special focus on loco-manipulation and dynamically stable robots. This includes, but is not limited to, underlying theory of control barrier functions (CBFs) that enables robust and performant safety on hardware, safe reinforcement learning for agile and robust whole-body control, layered safety filters that interface with learning modules, and the synthesis of CBFs from perception data and semantic information. You will push the boundaries of safe autonomy and validate your discoveries experimentally on the next generation of robotic platforms. The SAF lab provides a unique opportunity to collaborate with the inventor of CBFs, top scientists and engineers at Amazon developing the next generation of safe autonomy, while also establishing strong connections with top academic research labs. Your research in the SAF lab will lay the foundations of safe learning on complex robots – removing bottlenecks to deployment and enable them to safely operate around humans. Key job responsibilities In this role you will: • Push forward the fundamental science of safe autonomy. This can be from a variety of perspectives: theoretic contributions, integration with learning, or synthesis from perception. Especially valuable are methods that bridge these different domains. • Develop the simulation and evaluation pipelines needed to run complex and large-scale validation of methods developed in high fidelity simulation environments. • Develop sim-to-real transfer pipelines that enable the deployment of simulation-based methods (controllers, policies) on hardware. • Deploy the methods developed on hardware, with a focus on dynamically stable robots. Validate the underlying science developed in practice and identify gaps between the science and practice to drive innovation in research. • Publish research at top-tier robotics, control and ML venues and contribute to Amazon's scientific reputation in advanced robotics • Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots). A day in the life 0

Come work with other scientists and software developers in Alexa Smart Home to design and build the next generation of Smart Home experiences using the latest multimodal Large Language Models (LLM's) and Computer Vision. We are evolving Alexa into an intelligent, indispensable companion that automates daily routines, simplifies interaction with appliances, electronics, and cameras and alerts when something unusual is detected. We are focused on making Alexa the user interface for the home, from the simplest voice commands (turn on the lights, turn down the heat) to use cases spanning home security, home entertainment, and the home environment. You can be part of a team delivering features that are highly anticipated by media and well received by our customers. And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. As a Senior Applied Scientist, you will work with other scientists and software developers to design and build the next generation of Smart Home control using the latest Large Language Models and Vision Language Models. And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. Key job responsibilities - Develop new inference and training techniques to improve the performance of LLM's for Smart Home control and Automation - Solve hard problems in computer vision, video summarization, and video search - Develop robust techniques for synthetic data generation for training large models and maintaining model generalization - Mentoring junior scientists to improve their skills, knowledge, and their ability to get things done About the team We are a team of Scientists, Machine Learning Engineers, and Software Developers that work together to make Alexa more insightful and proactive through ambient intelligence - with features like Alexa Hunches that automatically control Smart Home devices. We are interdisciplinary and we act like it -- we ask each other questions and value our different perspectives.

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision Models. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor interns. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.

Applied Scientists in AWS Science of Security are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for security, privacy, and sovereignty. Key job responsibilities The successful candidate will: * Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. * Own the design, implementation, and delivery for solutions that have a long-term quantifiable impact. *Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. * Develop fundamentally new solutions for business problems. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Work with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scale We are seeking a Postdoctoral Scholar to join the SAF Lab. In this role, you will perform research around safe autonomy on highly dynamic robots, with a special focus on loco-manipulation and dynamically stable robots. This includes, but is not limited to, underlying theory of control barrier functions (CBFs) that enables robust and performant safety on hardware, safe reinforcement learning for agile and robust whole-body control, layered safety filters that interface with learning modules, and the synthesis of CBFs from perception data and semantic information. You will push the boundaries of safe autonomy and validate your discoveries experimentally on the next generation of robotic platforms. The SAF lab provides a unique opportunity to collaborate with the inventor of CBFs, top scientists and engineers at Amazon developing the next generation of safe autonomy, while also establishing strong connections with top academic research labs. Your research in the SAF lab will lay the foundations of safe learning on complex robots – removing bottlenecks to deployment and enable them to safely operate around humans. Key job responsibilities In this role you will: • Push forward the fundamental science of safe autonomy. This can be from a variety of perspectives: theoretic contributions, integration with learning, or synthesis from perception. Especially valuable are methods that bridge these different domains. • Develop the simulation and evaluation pipelines needed to run complex and large-scale validation of methods developed in high fidelity simulation environments. • Develop sim-to-real transfer pipelines that enable the deployment of simulation-based methods (controllers, policies) on hardware. • Deploy the methods developed on hardware, with a focus on dynamically stable robots. Validate the underlying science developed in practice and identify gaps between the science and practice to drive innovation in research. • Publish research at top-tier robotics, control and ML venues and contribute to Amazon's scientific reputation in advanced robotics • Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots). A day in the life 0