Careers

The Amazon Q Developer Science team is looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence (AI) agents and machine learning (ML). You will be part of a team building AI-based services for Amazon Q Developer with the focus on redefining the way developer work. The team works in close collaboration with other AWS AI services such as AWS Bedrock, the AWS IDE Toolkit, and Amazon Sagemaker. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. Key job responsibilities As a senior Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. You take a long-term view of the business objectives, product roadmaps, technologies, and how they should evolve. You drive mindful discussions with customers, engineers, and scientist peers. You bring perspective and provide context for current technology choices, and make recommendations on the right modeling and component design approach to achieve the desired customer experience and business outcome. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Rufus Experience Science team is seeking a highly motivated Scientist who is passionate about building next-generation shopping experiences. In this role, you will help create conversational shopping journeys where customers can express any shopping need—discovering products, comparing options, finding inspiration, or resolving post-purchase issues. You will collaborate closely with a multidisciplinary team of scientists, engineers, product managers, and designers to deliver these experiences across multiple Rufus customer-facing features.
You will thrive in this role if you enjoy bringing research into everyday life—both for customers and for yourself. There’s nothing quite like realizing that a model you deployed yesterday is already improving your own shopping experience today. You will work side by side with scientists and engineers in a fast-paced environment, driving rapid model development and experimentation. You’ll also have access to Amazon’s rich datasets, AWS’s massive computational resources, and a network of world-class science and engineering leaders across the company. Key job responsibilities Execute the science vision and roadmap.

 Develop data-driven solutions for the real-world, large scale problems.

 Deliver and maintain software and models in the production environment.

 Collaborate cross-functionally between product, design, and engineering.

**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Expert Consultant, where intellectual rigor meets technological innovation. As an Expert Consultant, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output

We are working on improving shopping on Amazon using the conversational capabilities of large language models and through customer behavioral data to make them more personalized for each customer. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. In this role, you will be managing a team working on Large Language Model (LLM) and/or Vision-Language Model (VLM) post-training and alignment for new shopping experiences. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. We are the Sponsored Products - Marketplace Intelligence (MI) team. We are looking for an Applied Scientist to help build production ML and bandit solutions to customize the search experience. We determine which ads to show in Amazon search, where to place them, how many ads to place, and to which customers. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers’, advertisers’, and Amazon’s interests. To do this, we apply a broad range of machine learning, causal inference, and optimization techniques to continuously explore, learn, and optimize the allocation and ranking of ads on the search page. We are an interdisciplinary team with a focus on customer obsession and inventing and simplifying. Our primary focus is on improving the SP experience in search by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them. You will be on the Search Ad Ranking and Interleaving team org - specifically the team that focusses on whole page optimization. Our mission is to personalize and contextualize SP ad allocation on the entire search page. We do this by modeling shopper responses to the number, placement, and quality of ads. We are a data- and hypothesis-driven organization that uses online experimentation, simulation, causal modeling, and online feedback to place ads where they’re useful to shoppers and provide improved discoverability and sales for advertisers. This is a unique opportunity for someone who wants to have broad business impact, a direct impact on customers and the search experience, and get broad exposure to a wide range of scientific techniques (machine learning, bandit learning, optimization, LLMs). We are looking for an Applied Scientist to join Interleaving team in Marketplace Intelligence with a broad mandate to experiment and innovate to grow Sponsored Products. We’d like someone with practical experience with LLMs / GenAI for production to improve how we rank and allocate ads on the page today. If you thrive in a product-focussed and data-driven environment, then this role is for you. As a Applied Scientist on this team, you will help to identify unique opportunities to create customized and delightful shopping experience for our growing marketplaces worldwide. Your job will be to identify big opportunities for the team that can help to grow Sponsored Products business working with retail partner teams, product managers, software engineers and TPMs. You will have opportunity to design, run and analyze / experiments to improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact. More importantly, you will have the opportunity to broaden your technical skills in an environment that thrives on creativity, experimentation, and product innovation. Key job responsibilities * Tackle and solve challenging science and business problems that balance the interests of advertisers, shoppers, and Amazon. * Develop real-time machine learning algorithms to allocate billions of ads per day in advertising auctions. * Develop efficient algorithms for multi-objective optimization and AI control methods to find operating points for the ad marketplace then evolve them * Be an expert at designing and implementing solutions that use a range of data science methodologies to automate data analysis or to solve complex business problems. * Perform hands-on analysis and modeling of enormous data sets to develop insights that improve shopper experience, without compromising Ad revenue in addition to designing metrics for complex systems. * Drive end-to-end machine learning projects that have a high degree of ambiguity, scale, complexity. * Run A/B experiments, gather data, and perform statistical analysis.

Device Economics is looking for a senior economist experienced in causal inference, machine learning, empirical industrial organization, and scaled systems to work on business problems to advance critical resource allocation and pricing decisions in the Amazon Devices org. Senior roles lead vision setting, methods innovation, and act as thought leaders to Devices finance and business executives. Output will be included in scaled systems to automate existing processes and to maximize business and customer objectives. Amazon Devices designs and builds Amazon first-party consumer electronics products to delight and engage customers. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers in several regions. The space becomes more complex with dynamic product offering with new product launches and new marketplace launches. The Device Economics team leads in analyzing these complex marketplace dynamics to enable science-driven decision making in the Devices org. Device Economics achieves this through scientific applications that provide deep understanding of customer preferences. Our team’s outputs inform product development decisions, investments in future product categories, and product pricing and promotion. We have achieved substantial impact on the Devices business, and will achieve more. Device Economics seeks an experienced economist adept in measuring customer preferences and behaviors with proven capacity to innovate, scale measurement, drive rigor, and mentor talent. Key job responsibilities The candidate will work with Amazon Devices science leadership to refine science roadmaps, models, and priorities for innovation and simplification, and advance adoption of insights to influence important resource allocation and prioritization decisions. Effective communication skills (verbal and written) are required to ensure success of this collaboration. The candidate must be passionate about advancing science for business and customer impact.

Economists on the Seller Fee Science team design scalable strategies and technology for the fees Amazon charges to third-party sellers, world wide. Our challenge is to facilitate continued improvement in both customer experience (selection, prices, delivery speed) and selling partner growth and innovation, while optimizing for Amazon's long-term profits. Key job responsibilities Design and develop models to assess the causal impact of fees, and fee-related policy on third party sellers’ behavior and business performance. Lead enhancements into existing fee calculation models to maximize the long term health of the Amazon third-party marketplace. Own the scientific vision and direction related to fees worldwide. Collaborate with product managers, data scientists, and software developers to incorporate models into production processes and influence senior leaders. Act as an ambassador of our team in the broader scientific community.

Are you a MS or PhD student interested in a 2024 Applied Science Internship in the fields of Speech, Robotics, Computer Vision, or Machine Learning/Deep Learning? Do you enjoy diving deep into hard technical problems and coming up with solutions that enable successful products that improve the lives of people in a meaningful way? If this describes you, come join our research teams at Amazon. Key job responsibilities As an Applied Scientist, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Amazon's Compliance and Safety Services (CoSS) Team is looking for a smart and creative Applied Scientist to apply and extend state-of-the-art research in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model to join the Applied Science team. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to drive research that will shape new ML solutions for product compliance and safety around the globe in order to achieve best-in-class, company-wide standards around product assurance. You will research on large amounts of tabular, textual, and product image data from product detail pages, selling partner details and customer feedback, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms to improve safety and compliance mechanisms. You will partner with engineers, technical program managers and product managers to design new ML solutions implemented across the entire Amazon product catalog. Key job responsibilities As an Applied Scientist on our team, you will: - Research and Evaluate state-of-the-art algorithms in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model. - Design new algorithms that improve on the state-of-the-art to drive business impact, such as synthetic data generation, active learning, grounding LLMs for business use cases - Design and plan collection of new labels and audit mechanisms to develop better approaches that will further improve product assurance and customer trust. - Analyze and convey results to stakeholders and contribute to the research and product roadmap. - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Publish research publications at internal and external venues. About the team The science team delivers custom state-of-the-art algorithms for image and document understanding. The team specializes in developing machine learning solutions to advance compliance capabilities. Their research contributions span multiple domains including multi-modal modeling, unstructured data matching, text extraction from visual documents, and anomaly detection, with findings regularly published in academic venues.

Passionate about books? The Amazon Books team is looking for a talented Applied Scientist II to help invent, design, and deliver science solutions to make it easier for millions of customers to find the next book they will love. In this role, you will - Be a part of a growing team of scientists, economists, engineers, analysts, and business partners. - Use Amazon’s large-scale computing and data resources to generate deep understandings of our customers and products. - Build highly accurate models (and/or agentic systems) to enhance the book reading & discovery experiences. - Design, implement, and deliver novel solutions to some of Amazon’s oldest problems. Key job responsibilities - Inspect science initiatives across Amazon to identify opportunities for application and scaling within book reading and discovery experiences. - Participate in team design, scoping, and prioritization discussions while mapping business goals to scientific problems and aligning business metrics with technical metrics. - Spearhead the design and implementation of new features through thorough research and collaboration with cross-functional teams. - Initiate the design, development, execution, and implementation of project components with input and guidance from team members. - Work with Software Development Engineers (SDEs) to deliver production-ready solutions that benefit customers and business operations. - Invent, refine, and develop solutions to ensure they meet customer needs and team objectives. - Demonstrate ability to use reasonable assumptions, data analysis, and customer requirements to solve complex problems. - Write secure, stable, testable, and maintainable code with minimal defects while taking full responsibility for your components. - Possess strong understanding of data structures, algorithms, model evaluation techniques, performance optimization, and trade-off analysis. - Follow engineering and scientific method best practices, including design reviews, model validation, and comprehensive testing. - Maintain current knowledge of research trends in your field and apply rigorous scrutiny to results and methodologies. A day in the life In this role, you will address complex Books customer challenges by developing innovative solutions that leverage the advancements in science. Working alongside a talented team of scientists, you will conduct research and execute experiments designed to enhance the Books reading and shopping experience. Your responsibilities will encompass close collaboration with cross-functional partner teams, including engineering, product management, and fellow scientists, to ensure optimal data quality, robust model development, and successful productionization of scientific solutions. Additionally, you will provide mentorship to other scientists, conduct reviews of their work, and contribute to the development of team roadmaps. About the team The team consists of a collaborative group of scientists, product leaders, and dedicated engineering teams. We work with multiple partner teams to leverage our systems to drive a diverse array of customer experiences, owned both by ourselves and others, that enable shoppers to easily find their perfect next read and enable delightful reading experiences that would make Kindle the best place to read.