Careers

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, design simulations and experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the International Emerging Stores organization. You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication. About the team Central Machine Learning team works closely with the IES business and engineering teams in building ML solutions that create an impact for Emerging Marketplaces. This is a great opportunity to leverage your machine learning and data mining skills to create a direct impact on millions of consumers and end users.

About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an Applied Science Manager, you will: * Directly manage and lead a cross-functional team of Applied Scientists, Machine Learning Engineers, and Software Development Engineers. * Develop science and engineering roadmaps for SPB ads CTR prediction with ML and Gen AI solutions, run annual planning, and foster cross-team collaboration on model development and integration to advertising applications. * Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization. * Stay informed about recent scientific publications, industrial research trends, and system designs that are pertinent to the SPB advertising business and bring those insights with the team. About the team The Ad Response Prediction team within Sponsored Products and Brands (SPB) drives personalized shopping experiences for SPB Ads across placements, pages, and devices worldwide. We achieve this through ML and GenAI solutions that include customized shopper response prediction and session-level understanding to optimize every stage of the ad-serving process, from sourcing and bidding to widget discovery and auctions. Our responsibilities include advancing response prediction through model and feature innovations and extending prediction beyond the auction stage to areas such as targeting, sourcing, and bidding. We are seeking an Applied Science Manager with a strong background in ML and Gen AI solutions. The ideal candidate shall have experience managing both scientists and engineers and will be passionate about applying these technologies to the advertising domain.

About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team The SPB Offsite team builds solutions to extend campaigns to reach customers off the store and extend shopping experiences on third party sites where shoppers search and discover products. We use industry leading machine learning, high scale low latency systems, and AI technologies to create better sponsored customer experiences off the store. This role will have deep interest in building the next innovations in ad tech and shopping wherever shoppers go. You will work with external and internal partners to connect ad tech systems, understand customers, and drive results at scale. You are a deeply technical leader who operates with a GenAI first approach to product, engineering, and science based solutions. Key job responsibilities Responsibilities: - Lead science and engineering needs across ad systems and models that power sponsored products ads for offsite shopping experiences - Surface qualitative and quantitative insights as the voice of the advertisers to shape product direction and ensure product-market fit - Scale ad product adoption across advertisers, agencies, and tool providers - Collaborate with product, science, and engineering teams across SPB and ads to make the right trade-off decisions to build, partner, or build together to scale shopping experiences offsite. Your contributions will be highly visible and instrumental in hitting goals carried by Amazon's leadership team (S-Team). A diverse group of stakeholders will rely on your vision and messaging, including advertisers, agencies, and internal ad sales and operations teams.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Team Just Walk Out (JWO) is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. Key job responsibilities Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Sr. Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will be the thought leader of the team. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. A key focus of this role will be developing and implementing advanced visual reasoning systems that can understand complex spatial relationships and object interactions in real-time. You'll work on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual cues. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Science Manager with a strong deep learning background, to lead the development of industry-leading technology with generative AI (GenAI) and multi-modal systems. Key job responsibilities As an Applied Science Manager with the AGI team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and GenAI in Computer Vision. About the team The AGI team has a mission to push the envelope with multimodal LLMs and GenAI in Computer Vision, in order to provide the best-possible experience for our customers.

About Sponsored Products and Brands The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an Applied Science Manager, you will: * Directly manage and lead a cross-functional team of Applied Scientists, Machine Learning Engineers, and Software Development Engineers. * Develop science and engineering roadmaps for SPB ads response prediction with ML and Gen AI solutions, run annual planning, and foster cross-team collaboration on model development and integration to advertising applications. * Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization. * Stay informed about recent scientific publications, industrial research trends, and system designs that are pertinent to the SPB advertising business and bring those insights with the team. About the team The Ad Response Prediction team within Sponsored Products and Brands (SPB) drives personalized shopping experiences for SPB Ads across placements, pages, and devices worldwide. We achieve this through ML and GenAI solutions that include customized shopper response prediction and session-level understanding to optimize every stage of the ad-serving process, from sourcing and bidding to widget discovery and auctions. Our responsibilities include advancing response prediction through model and feature innovations and extending prediction beyond the auction stage to areas such as targeting, sourcing, and bidding. We are seeking an Applied Science Manager with a strong background in ML and Gen AI solutions. The ideal candidate shall have experience managing both scientists and engineers and will be passionate about applying these technologies to the advertising domain.

WWGS (Worldwide Grocery Stores) organization leads the innovation of Amazon’s omni-channel grocery offerings (Fresh, Whole Foods, 3P). In this space, Amazon aims to delight customers by providing broad selection, competitive prices, best-in-class delivery, convenient in-store/pickup options across regions, and an end-to-end shopping experience that makes it easy for customers to discover what they love and build complete grocery baskets. The Grocery Economics and Optimization Science team in WWGS is looking for an Economist to drive the vision of creating a bar raising customer experience in online channels, leading to growth in customer acquisition and loyalty. As an Economist on the team, you will help Amazon Grocery’s Delivery and Pickup channels to improve customer experience and accelerate growth opportunities like the recently launched Amazon Grocery Subscription or Fresh Groceries on Same-Day Delivery service. You will be expected to own the the full lifecycle of your projects from business requirements gathering, devising methodological approaches, data extraction and exploration, implementation, validation, and socialization. A successful candidate will be able to partner effectively with both business and technical teams, including clear communication of results and the ability to influence a variety of stakeholders. The ideal candidate will have experience applying causal inference techniques and impact estimation, and be curious and excited to apply these in challenging real-world settings. They will thrive in working to deliver impactful solutions to the business problem, in the face of ambiguity over which modeling approaches will deliver the best results. Key job responsibilities - Apply expertise in causal modeling and machine learning to measure the impact of key initiatives on customers’ long-term engagement. - Design experiments to measure pilot programs and support the scaling of successful experiments. - Develop and maintain attribution models to understand the key drivers of high value customer actions. - Collaborate with business stakeholders, product managers, finance analysts and executive-level decision makers to synthesize findings into actionable insights.

The External System Integration (ESI) team enables Amazon Business to be the preferred procurement solution for enterprises through seamless integrations with external procurement systems. ESI team's charter focuses on allowing businesses of all sizes to integrate Amazon Business with their existing infrastructure (procurement, website, mobile applications, automated systems, etc). As the ESI team's Principal Applied Scientist, you'll be at the forefront of applying AI to solve real-world business problems that directly impact Amazon's fastest-growing segment. In this role you'll have the unique opportunity to build AI systems that serve millions of business customers. This role combines the intellectual challenge of novel AI research with immediate business impact. This is an exciting opportunity to establish AI leadership in B2B procurement working on problems at scale that do not exist anywhere else in the industry. Principal Applied Scientist's at Amazon are trusted technical leaders who tackles intrinsically complex scientific problems by leveraging experience and expertise with machine learning algorithms. They innovate and set the standard for scientific excellence, making decisions that affect the way the algorithms are built and integrated. They scrutinize and review experimental design, modelling choices and the implementation strategy to ensure sustainability and generalizability. They align teams towards coherent strategies and guide their peers towards adopting latest scientific trends. They force multiply by decomposing a hard problem into pieces and get them executed through collaboration. They solicit differing views across the organization and are willing to change their mind as they learn more. They are capable of working with a diverse set of stakeholders and influencing leaders by converting ideas into business impact. Key job responsibilities - Define key research directions by adopting state-of-the-art technology and innovating new solutions - Perform rigorous experiments to convert ideas into actual business impact - Develop long-term strategies, influence teams to adopt those strategies, and jointly design and deliver on goals - Participate in organizational planning, hiring, mentorship and leadership development - Acquire domain expertise and in-depth understanding of related engineering systems - Contribute through patenting and publishing

The Senior Manager, Applied Science owns the science mission for new GenAI products and initiatives across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization, bringing together Personalization science to power Alexa experiences. You will lead a team of applied scientists to harness state of the art technologies across machine learning, natural language processing, LLM training, and application, to advance the scientific frontiers of AI personalization and autonomous intelligence. The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI. You will need to be adept at identifying promising research directions, developing novel AI solutions, and translating advanced AI research into production-ready models. You will need to be adept at influencing and collaborating with partner teams, launching AI models into production, and building team mechanisms that will foster innovation and execution. This role represents a unique opportunity to tackle fundamental challenges in how Alexa understands, personalizes, and proactively assists users through state-of-the-art AI technologies. As a science leader in Alexa AI, you will shape the technical strategy for making Alexa more intuitive, autonomous, and personally relevant to customers through advanced AI capabilities. Your team will be at the forefront of solving complex problems in personalization, multimodal understanding, autonomous reasoning, and proactive intelligence that will fundamentally enhance how users interact with Alexa. The successful candidate will bring deep technical expertise in machine learning and natural language processing, along with the leadership ability to guide talented scientists in pursuing ambitious research that advances the state of the art in AI-driven personalization. Key job responsibilities Technical Leadership - Lead complex research and development projects - Partner closely with the T&C Product and Engineering leaders on the technical strategy and roadmap - Evaluate emerging technologies and methodologies - Make high-level architectural decisions Team Management - Lead, mentor and develop technical talent - Set team goals and performance metrics - Manage resource allocation and project prioritization Research & Development - Drive innovation in applied science areas - Translate research into practical business solutions - Author technical papers and patents - Collaborate with academic and industry partners About the team PAPI (Personalization Autonomy and Proactive Intelligence) aims to accelerate personalized and intuitive experiences across Amazon's customer touchpoints through automated, scalable, self-serve AI systems. We leverage customer, device, and ambient signals to deliver conversational, visual, and proactive experiences that delight customers, increase engagement, reduce defects, and enable natural interactions across Amazon touch points including Alexa, FireTV, and Mobile. Our systems offer personalized suggestions, comprehend customer inputs, learn from interactions, and propose appropriate actions to serve millions of customers globally.

Are you passionate about applying machine learning and advanced statistical techniques to protect one of the world's largest online marketplaces? Do you want to be at the forefront of developing innovative solutions that safeguard Amazon's customers and legitimate sellers while ensuring a fair and trusted shopping experience? Do you thrive in a collaborative environment where diverse perspectives drive breakthrough solutions? If yes, we invite you to join the Amazon Risk Intelligence Science Team. We're seeking an exceptional scientist who can revolutionize how we protect our marketplace through intelligent automation. As a key member of our team, you'll develop and deploy state-of-the-art machine learning systems that analyze millions of seller interactions daily, ensuring the integrity and trustworthiness of Amazon's marketplace while scaling our operations to new heights. Your work will directly impact the safety and security of the shopping experience for hundreds of millions of customers worldwide, while supporting the growth of honest entrepreneurs and businesses. Key job responsibilities • Use machine learning and statistical techniques to create scalable abuse detection solutions that identify fraudulent seller behavior, account takeovers, and marketplace manipulation schemes • Innovate with the latest GenAI technology to build highly automated solutions for efficient seller verification, transaction monitoring, and risk assessment • Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to prevent and detect sophisticated abuse patterns across the marketplace • Learn, explore and experiment with the latest machine learning advancements to protect customer trust and maintain marketplace integrity while supporting legitimate selling partners • Collaborate with cross-functional teams to develop comprehensive risk models that can adapt to evolving abuse patterns and emerging threats About the team You'll be working closely with business partners and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.