Careers

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Science Manager with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to lead a team ensuring the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Science Manager will lead and mentor a team of Applied Scientists who develop comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. The manager will guide the team in designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that align with core scientist team developing Amazon Nova models. The Applied Science Manager will oversee expert-level manual audits, meta-audits to evaluate auditor performance, and provide coaching to uplift overall quality capabilities across the team. The manager will lead research in areas related to HIL data impact to LLM models, and define utility measurement strategies for data generated by AGI-DS for Nova models. The Applied Science Manager will be responsible for recruiting, hiring, and developing team members, conducting performance reviews, setting clear expectations and growth plans, and fostering a culture of scientific excellence and innovation. The manager will communicate with senior leadership, cross-functional technical teams, and customers to collect requirements, describe product features and technical designs, and articulate product strategy. A day in the life An Applied Science Manager with the AGI team will lead quality solution design, guide root cause analysis on data quality issues, drive research into new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. The manager will work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice. The manager will also conduct regular 1:1s with team members, provide mentorship and coaching, and ensure the team delivers high-impact results aligned with organizational goals.

Amazon’s Middle Mile Science group is looking for a Senior Applied Scientist to build machine learning and optimization models to support pricing and revenue management of its external freight business. This includes the development of novel forecasting and dynamic pricing models, as well as the application of causal inference and artificial intelligence techniques, to improve marketplace services and execution for our customers. The Middle Mile Science group develops optimization and machine learning systems that power Amazon's freight transportation network, from network design and pricing to real-time load planning and capacity utilization. The scale of Amazon's fulfillment operations requires robust transportation networks that minimize cost while meeting all customer deadlines. Real-time execution depends on state-of-the-art optimization and artificial intelligence to coordinate thousands of operators and drivers. This includes shipper-facing and carrier-facing marketplace algorithms as well as network planning and optimization tools. Amazon often finds that existing techniques do not match our unique business needs,driving the innovation of new approaches and algorithms. As a Sr. Applied Scientist responsible for middle mile transportation, you will be working closely with different teams including business leaders and engineers to design and build scalable products operating across multiple transportation modes. You will create experiments and prototype implementations of new learning algorithms and prediction techniques. You will have exposure to top level leadership to present findings of your research. You will also work closely with other scientists and engineers to implement your models within our production system. You will implement solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility, and make decisions that affect the way we build and integrate algorithms across our product portfolio. About the team Our Middle Mile Marketplace Science team builds the algorithms for Amazon’s rapidly growing freight marketplace. Amazon contracts with 3P shippers and a network of independent carriers, using a mix of contract structures with varying service and risk profiles. Our work focuses on mechanisms and learning algorithms to optimize pricing and matching in this complex marketplace, and continually improve the experience for carriers and shippers. This is an area with many challenging problems and a huge business impact for Amazon!

We are seeking an exceptional Applied Scientist, Global Selling Partner Risk Intelligence and Prevention, to lead the development and implementation of advanced AI solutions that will transform how we prevent bad actors from operating in our store and enable Selling Partners to start and grow their business without fear of disruption, so that customers and Selling Partners across the globe trust us and have confidence in the integrity of Amazon’s store. This role will focus on leveraging large language models and other generative AI technologies to enhance decision-making processes, automate complex risk assessment tasks, and improve operational efficiency in selling partner risk management. Key job responsibilities • Innovate with the latest GenAI technology to build highly automated solutions for efficient seller verification, transaction monitoring, and risk assessment • Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to prevent and detect sophisticated abuse patterns across the marketplace • Learn, explore and experiment with the latest machine learning advancements to protect customer trust and maintain marketplace integrity while supporting legitimate selling partners • Collaborate with cross-functional teams to develop comprehensive risk models that can adapt to evolving abuse patterns and emerging threats

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Prime Video Title Lifecycle Presentation team sits at the intersection of science, experimentation, and customer experience. We leverage data signals and rigorous testing to present the most engaging information about our content to customers at precisely the right moment. Our mission is to ensure every customer interaction with Prime Video content is informed, relevant, and compelling in order to drive discovery and engagement across our vast catalog. We're seeking an Applied Scientist who excels at building sophisticated machine learning systems for content presentation and discovery. The ideal candidate brings deep expertise in: - Multi-modal embeddings for rich metadata representation, enabling nuanced understanding of content attributes and customer preferences - Contextualized ranking systems that adapt to customer intent, viewing context, and real-time signals - Reinforcement learning frameworks that create continuous improvement loops, allowing our systems to learn and optimize from customer interactions over time - General modeling techniques with strong fundamentals in machine learning and statistical methods - Recommender systems experience, with proven ability to build and scale personalization solutions You'll work with cutting-edge technology to solve complex problems in content discovery, leveraging large-scale data to create experiences that delight millions of Prime Video customers worldwide. Key job responsibilities As an Applied Scientist, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! As a highly experienced and seasoned science leader, you will apply state of the art natural language processing, generative AI, audio and computer vision research to video centric digital media. You are responsible for creating and maintaining the best environment for applied science in order to recruit, retain and develop top talent. You will lead the research direction for a team of deeply talented applied scientists, creating the roadmaps for forward-looking research and communicate them effectively to senior leadership. You will also hire and develop applied scientists - growing the team to meet the evolving needs of our customers.

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWRR&S, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities 3+ years of scientists or machine learning engineers management experience Knowledge of ML, NLP, Information Retrieval and Analytics 4+ years of building machine learning models or developing algorithms for business application experience 2+ years of programming in Java, C++, Python or related language experience Excellent oral and written communication skills, with the ability to communicate complex technical concepts and solutions to all levels of the organization

The GRAISE team (Grocery, Retail & In-Store Experience) within Worldwide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency. We are looking for a talented and motivated Applied Scientist to join our team. In this role, you will design, develop, and deploy machine learning and computer vision models and algorithms that solve real-world problems at scale. You will work closely with engineering, product, and business teams to translate ambiguous problems into rigorous scientific solutions, and you will own the end-to-end development of models from ideation through production. This is a high-impact role where your work will directly shape the intelligence layer of Amazon's grocery ecosystem. Key job responsibilities - Design and implement machine learning models to solve complex grocery-domain problems. - Conduct exploratory data analysis and develop deep understanding of domain-specific data challenges. - Collaborate with software engineers to productionize models and ensure reliability at scale. - Define and track key metrics to evaluate model performance and business impact. - Communicate findings and recommendations clearly to technical and non-technical stakeholders. - Stay current with the latest research and evaluate applicability to team problems. - Contribute to a culture of scientific rigor, experimentation, and continuous improvement. A day in the life As an Applied Scientist on the GRAISE team, you'll spend your days analyzing model performance from overnight experiments, collaborating with engineers to deploy computer vision models to production, and prototyping new approaches using multimodal learning with store video and sensor data. You'll present findings to product and business stakeholders, translating technical results into actionable recommendations. Throughout the day, you'll balance rigorous scientific thinking with practical engineering constraints, knowing your work directly improves the shopping experience for millions of customers in Amazon grocery stores.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities We are looking for passionate, hard-working, and talented individuals to help us push the envelope of content localization. We work on a broad array of research areas and applications, including but not limited to multimodal machine translation, speech synthesis, speech analysis, and asset quality assessment. Candidates should be prepared to help drive innovation in one or more areas of machine learning, audio processing, and natural language understanding. The ideal candidate would have experience in audio processing, natural language understanding and machine learning. Familiarity with machine translation, foundational models, and speech synthesis will be a plus. As an Applied Scientist, you should be a strong communicator, able to describe scientifically rigorous work to business stakeholders of varying levels of technical sophistication. You will closely partner with the solution development teams, and should be intensely curious about how the research is moving the needle for business. Strong inter-personal and mentoring skills to develop applied science talent in the team is another important requirement.

Advertising at Amazon is growing incredibly fast and we are responsible for defining and delivering a collection of advertising products that drive discovery and sales. Amazon Business Ads is equally growing fast ($XXXMs to $XBs) and owns engineering and science for the AB WW ad experience. We build business-to-business (“B2B”) specific ad solutions distributed across retail and ad systems for shopper and advertiser experiences. Some include new ad placements or widgets, creatives, sourcing techniques, ad campaign management capabilities and much more! We consider unique AB qualities which are differentiated from the consumer experience such as varying shopper role types, purchasing complexities based on business size and industry (eg education vs healthcare), AB specific features (eg business discounts, buying policies to restrict and prefer products), and AB buyer behaviors (eg buying in bulk). We are seeking a scientific leader who can drive innovation in complex problem areas and new business initiatives. The ideal candidate will: Technical & Research Requirements: * Demonstrate fluency in Python, R, Matlab or other statistical languages and familiarity with deep learning frameworks like PyTorch, TensorFlow * Lead end-to-end solution development from research to prototyping and experimentation * Write and deploy significant parts of scientifically novel software solutions into production Leadership & Influence: * Drive team's scientific agenda by proposing new initiatives and securing management buy-in including PM, SDM * Build consensus on large projects and influence decisions across different teams in Ads Key Leadership Principles: * Dive Deep: Uncover non-obvious insights in data * Deliver Results: Create solutions aligned with customer and product needs * Learn and Be Curious: Demonstrate self-driven desire to explore new research areas * Earn Trust: Build relationships with stakeholders through understanding business needs

Are you excited about the digital media revolution and passionate about designing and delivering advanced analytics that directly influence the product decisions of Amazon's digital businesses. Do you see yourself as a champion of innovating on behalf of the customer by turning data insights into action? The Amazon Digital Acceleration Analytics team is looking for an analytical and technically skilled individual to join our team. In this role, you will invent, build and deploy state of the art machine-learning models and systems to enable and enhance the team's mission This role offers wide scope, autonomy, and ownership. You will work closely with software engineers & data engineers to put algorithms into practice. You should have strong business judgement, excellent written and verbal communication skills. The candidate should be willing to take on challenging initiatives and be capable of working both independently and with others as a team. Key job responsibilities We are looking for an experienced data scientist with strong foundations in mathematics, statistics & machine learning with exceptional communication and leadership skills, and a proven track record of delivery. In this role, You will Define a long-term science vision and roadmap for the team, driven fundamentally from our customers' needs, translating those directions into specific plans for engineering teams. Design and execute machine learning projects/products end-to-end: from ideation, analysis, prototyping, development, metrics, and monitoring. Drive end-to-end statistical analysis that have a high degree of ambiguity, scale, and complexity. Research and develop advanced Generative AI based solutions to solve diverse customer problems. About the team The MIDAS team operates within Amazon's Digital Analytics (DA) engineering organization, building analytics and data engineering solutions that support cross-digital teams. Our platform delivers a wide range of capabilities, including metadata discovery, data lineage, customer segmentation, compliance automation, AI-driven data access through generative AI and LLMs, and advanced data quality monitoring. Today, more than 100 Amazon business and technology teams rely on MIDAS, with over 20,000 monthly active users leveraging our mission-critical tools to drive data-driven decisions at Amazon scale.