Careers

AWS Experience Analytics (EXA) is seeking a Research Scientist to lead customer perspectives research for the team. EXA exists to turn customer understanding into products and intelligence that teams across AWS can use. We run customer experience deep dives, product futures research, and forward-looking studies that bring decision-makers face-to-face with how customers experience AWS. The research this team produces shapes product strategy, investment decisions, and how AWS leadership thinks about the customer. What we need is someone who thinks like a scientist about customers. You have the statistical depth to work with complex behavioral data — building models, testing hypotheses, finding structure in messy signals — and the instinct to go beyond the data when the data is not enough. You are not satisfied with a model that predicts behavior without understanding why. The landscape is shifting. AWS customers are moving from traditional console-based building toward AI-augmented, agent-primary, and autonomous workflows. Understanding who these customers are, how they think, and what they need requires new research approaches — not just new data. You will design the studies, develop the frameworks, and produce the evidence that helps AWS see its customers clearly as this transformation unfolds. You will work alongside data scientists, applied scientists, engineers, and research teams who are building the data foundations for customer understanding. Key job responsibilities - Apply rigorous statistical methods to customer experience data — segmentation analysis, behavioral pattern analysis, causal inference, and outcome measurement — grounded in the team's customer lifecycle data and metrics frameworks. - Produce research findings structured to inform product strategy and leadership decisions. - Develop research frameworks and approaches for understanding emerging customer populations — AI-augmented builders, agent-primary developers, Gen Z digital natives — where existing methods may not apply. - Write compelling, clear research narratives for technical and non-technical audiences, including senior leadership. - Contribute to the team's scientific direction and mentor others. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let it stop you from applying. Mentorship and Career Growth We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there is nothing we cannot achieve in the cloud.

The AOP (Analytics Operations and Programs) team is responsible for creating core analytics, insight generation and science capabilities for ROW Ops. We develop scalable analytics applications, AI/ML products and research models to optimize operation processes. You will work with Product Managers, Data Engineers, Data Scientists, Research Scientists, Applied Scientists and Business Intelligence Engineers using rigorous quantitative approaches to ensure high quality data/science products for our customers around the world. As a Data Scientist, you will play a crucial role in supporting the team by creating and maintaining the data infrastructure necessary for the advanced analytics and machine learning solutions. Our team solves a broad range of problems that can be scaled across ROW (Rest of the World including countries like India, Australia, Singapore, MENA and LATAM). Here is a glimpse of the problems that this team deals with on a regular basis: • Using live package and truck signals to adjust truck capacities in real-time • HOTW models for Last Mile Channel Allocation • Using LLMs to automate analytical processes and insight generation • Ops research to optimize middle mile truck routes • Working with global partner science teams to affect Reinforcement Learning based pricing models and estimating Shipments Per Route for $MM savings • Deep Learning models to synthesize attributes of addresses • Abuse detection models to reduce network losses Key job responsibilities 1. Analyze data with statistical and ML techniques. 2. Develop analysis/model in scripting languages (e.g. Python, R) and statistical/mathematical software (e.g. SAS, Matlab, etc.). 3. Develop science-based Supply Chain solutions. 4. Analysis/model documentation. 5. Learn and understand state-of-the-art statistical and ML techniques/tools. 6. Learn and understand Amazon Supply Chain operations. 7. Develop ML solutions to detect abuse in the network

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. We are seeking a technical leader for our Search Thematic Advertising Experiences team to lead a multi-disciplinary team of science and engineering. This team is within the Sponsored Product team, and works on complex engineering, optimization, econometric, and user-experience problems in order to deliver relevant product ads on Amazon search and detail pages world-wide. The team operates with the dual objective of enhancing the experience of Amazon shoppers and enabling the monetization of our online and mobile page properties. Our work spans ML and Data science across predictive modeling, reinforcement learning (Bandits), adaptive experimentation, causal inference, data engineering. Key job responsibilities Search Thematic Advertising Experiences , within Sponsored Products, is seeking an Applied Science Manager to join a fast growing team with the mandate of creating new ads experience that elevates the shopping experience for our hundreds of millions customers worldwide. We are looking for a top analytical mind capable of understanding our complex ecosystem of advertisers participating in a pay-per-click model– and leveraging this knowledge to help turn the flywheel of the business. As an Applied Science Manager on this team you will: --Lead a multi-disciplinary team of applied scientists and engineers. --Act as the technical leader in Machine Learning and drive full life-cycle Machine Learning projects. --Lead technical efforts within this team and across other teams. --Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production. --Run A/B experiments, gather data, and perform statistical analysis. --Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. --Work closely with software engineers to assist in productionizing your ML models. --Research new machine learning approaches. --Recruit Applied Scientists to the team and act as a mentor to other scientists on the team. A day in the life The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and with an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the direction is a must. About the team We are a customer-obsessed team of engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives where advertising delivers value to customers and advertisers. We specifically work on new ads experiences globally with the goal of helping shoppers make the most informed purchase decision. We obsess about our customers and we are continuously innovating on their behalf to enrich their shopping experience on Amazon

Do you want to help shape the future of Amazon's physical retail presence? Worldwide Grocery Stores (WWGS), Location Strategy and Analytics team is looking for a Sr. Applied Scientist to join us in developing advanced forecasting models, optimization models, and analytical tools to support critical real estate and network planning decisions for Amazon's Worldwide Grocery business, including Whole Foods Market. Our team is responsible for developing predictive models and tools to support Real Estate and Topology analysts in making important decisions regarding our stores—including new store openings, relocations, closures, remodels, design, new formats, and more. We leverage statistical modeling, machine learning, and GenAI to build solutions for store sales forecasting, sales transfer effects, macrospace optimization, store network optimization, store network diffusion planning, and causal effects. As a Sr. Applied Scientist on our team, you will apply your deep technical expertise to tackle complex business problems and develop innovative solutions to improve our forecasting, decision-making capabilities, and MLOps. You will collaborate with a diverse team of scientists, economists, and business partners to identify opportunities, develop hypotheses, build internal products, and translate analytical insights into actionable recommendations for Executive Leadership. Key job responsibilities - Design and implement forecasting models and machine learning solutions to predict store performance and optimize our retail network. - Analyze large datasets to uncover insights and patterns related to store performance, customer behavior, and market dynamics. - Develop and own end-to-end solutions, tools and frameworks to scale our ML model development, MLOps, and data analysis. - Leverage GenAI models to enhance user interaction with our solutions, improve overall user experience, and build new features. - Present research findings and recommendations to scientists, business leaders, and executives. - Collaborate with cross-functional teams to drive adoption of models and insights. - Mentor junior scientists, providing technical guidance and supporting their professional growth. - Stay current on latest developments in relevant fields and propose innovative approaches. About the team We are a team of scientists passionate about leveraging data and advanced analytics to drive strategic decisions for Amazon's grocery business. Our work directly impacts Amazon's worldwide grocery store growth and development strategy. We foster a collaborative environment where team members are encouraged to think creatively, challenge assumptions, and pursue novel approaches to solving complex problems. Our team is at the forefront of applying a multitude of techniques - including GenAI - to improve our scientific solutions and products.

The Supply Chain Optimization Technologies (SCOT) team builds technology to automate and optimize Amazon’s supply chain of physical goods. We seek a Data Scientist with strong analytical and communication skills to join our team. SCOT manages Amazon's inventory under uncertainty of demand, pricing, promotions, supply, vendor lead times, and product life cycle. We optimize complex trade-offs between customer experience, inventory costs, fulfillment costs, fulfillment center capacity, etc. We develop sophisticated algorithms that involve learning from large amounts of data such as prices, promotions, similar products, and other data from our product catalog in order to automatically act on millions of dollars’ worth of inventory weekly and establish plans for tens of thousands of employees. As a Data Scientist, you will contribute to the research community, by working with other scientists across Amazon and our Supply Chain, as well as collaborating with academic researchers and publishing papers both internally and externally. Key job responsibilities Major responsibilities include: - Analysis of large amounts of data from different parts of the supply chain and their associated business functions - Improving upon existing machine learning methodologies by developing new data sources, developing and testing model enhancements, running computational experiments, and fine-tuning model parameters for new models - Formalizing assumptions about how models are expected to behave, creating definitions of outliers, developing methods to systematically identify these outliers, and explaining why they are reasonable or identifying fixes for them - Communicating verbally and in writing to business customers with various levels of technical knowledge, educating them about our research, as well as sharing insights and recommendations - Utilizing code (Python, R, Scala, etc.) for analyzing data and building statistical and machine learning models and algorithms A day in the life As a Data Scientist in SCOT, you will be tasked to understand and work with cutting edge research to enable the implementation of sophisticated models on big data. As a successful data scientist in the SCOT team, you are an analytical problem solver who enjoys diving into data from various businesses, is excited about investigations and algorithms, can multi-task, and can credibly interface between scientists, engineers and business stakeholders. Your expertise in synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication will enable you to answer specific business questions and innovate for the future.

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Senior Computational Scientist on our team, you will develop advanced computational methods to analyze complex, multi-modal datasets. You'll work with large-scale structured and unstructured data sources to build predictive models and uncover actionable insights. Our team rewards curiosity while maintaining a laser-focus on bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial environment. Key job responsibilities We're seeking an experienced Computational Scientist to develop innovative solutions for complex data challenges. In this role, you will design end-to-end computational pipelines to process and analyze multi-modal data. You'll develop algorithms that integrate diverse information sources to generate predictions and actionable insights. Building interpretable models that reveal underlying mechanisms and patterns will be central to your work. You'll collaborate with machine learning scientists and domain experts to ensure your approaches are both technically rigorous and practically impactful. You'll work with large-scale proprietary databases and scientific literature to identify meaningful signals. Establishing best practices for data integration, quality assessment, and validation will be important aspects of your role. You'll need deep expertise in computational methods and the ability to communicate complex concepts to diverse audiences while working in an early-stage, rapidly evolving environment. A day in the life You'll work with proprietary datasets and structured knowledge bases, developing computational analyses to understand how various factors influence key outcomes. You'll collaborate with Applied Scientists and Statisticians on predictive models. Regular interaction with domain experts will help translate your findings into practical insights. Given the nature of our work, you'll have significant autonomy in defining approaches and establishing new methodologies. About the team We represent Amazon’s ambitious vision to solve the world’s most pressing challenges. We are exploring new approaches to enhance research practices in the healthcare space, leveraging Amazon’s scale and technological expertise. We operate with the agility of a startup while backed by Amazon’s resources and operational excellence. We’re looking for builders who are excited about working on ambitious, undefined problems and are comfortable with ambiguity.

We are looking for researchers who aim to build super-intelligent AI systems that leverage proof assistants to guide learning and reasoning. Our neuro-symbolic AI technology is applied across a wide range of science and engineering domains within Amazon, and you will join the team at the forefront of this research. As a Principal Applied Scientist, you will play a pivotal role in shaping the definition, vision, and development of product features from beginning to end. You will: - Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems. - Work in an agile, startup-like development environment, where you are always working on the most important stuff. - Deliver high-quality scientific artifacts. About the team We work closely with academia. Our team includes an Amazon Scholar in mathematics, and we maintain active research collaborations with faculty at leading CS departments (MIT, Berkeley, CMU).

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Amazon continues to develop its advertising program. Ads run in our Stores (including Consumer Stores, Books, Amazon Business, Whole Foods Market, and Fresh) and Media and Entertainment publishers (including Fire TV, Fire Tablets, Kindle, Alexa, Twitch, Prime Video, Freevee, Amazon Music, MiniTV, Audible, IMDb, and others). In addition to these first-party (1P) publishers, we also deliver ads on third-party (3P) publishers. We have a number of ad products, including Sponsored Products and Sponsored Brands, display and video products for smaller brands, including Sponsored Display and Sponsored TV. We also operate ad tech products, including Amazon Marketing Cloud (a clean-room for advertisers), Amazon Publisher Cloud (a clean-room for publishers), and Amazon DSP (an enterprise-level buying tool that brings together our ad tech for buying video, audio, and display ads). We are seeking an experienced Applied Scientist passionate about understanding shopping journeys spanning across ad products and publishers. Key job responsibilities This role is focused on developing core models that will be the foundational to Full Funnel Campaigns. You will regularly engage with product managers and technical program managers, who will partner with you to productize your work.

Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. About Amazon Prime Video “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
 The Amazon Prime Video team is shaping the future of digital video entertainment. We are seeking a Data Scientist to uncover key insights on how consumers watch videos on Amazon. The ideal candidate will be an expert in the areas of data science, machine learning and statistics, having hands-on experience with multiple improvement initiatives as well as balancing technical and business judgment to make the right decisions about technology, models and methodologies. As consumers increasingly consume digital video, we need to make agile decisions based on what content appeals to our customers. As a Data Scientist at Amazon Prime Video APAC and ANZ analytics team, you will have the opportunity to work on one of the world's largest consumer data sets, influence the long term evolution of our analytics capability and support the expansion of Amazon's digital video business. The Data Scientist will work closely with other research scientists, machine-learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve optimization across all our associate facing tools. 
 A successful candidate will be able to understand and manage key operational and technical concepts. They will have excellent project and communication skills, and motivation to achieve results in a fast-paced environment. Candidates should demonstrate a passion for working on behalf of customers, have a record of accomplishment of timely delivery of large-scale projects, and have the ability to influence multiple global teams. Autonomy, judgment, influence, and leadership skills are essential. This person will be responsible for ensuring we meet our key deliverables, on time with high quality, and communicating status to internal and external stakeholders. Key Responsibilities - Support the Content team on business reporting, ad hoc analysis, statistical inference and predictive modelling for all Prime Video APAC and ANZ. - Mine and analyze data pertaining to customers viewing experiences to identify critical business insight and make recommendations to optimize content selection. - Proactively develop new ML models using streaming, video, audio and textual data to understand and predict customer streaming behaviour - Translate analytic insights into concrete, actionable recommendations for business or product improvement. Develop and present these as papers to senior stakeholders. - Liaise with your peers in other prime video territories to develop solutions that greatly benefit our global customers - This role will be based in Mumbai, India

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities Develop foundation models for content understanding using state-of-the-art deep learning and multimodal learning techniques to analyze video and text Build time sequence foundation models to understand and predict customer behavior patterns and viewing trajectories Work closely with engineers and product managers to design, implement and launch solutions end-to-end across various Prime Video experiences Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses Effectively communicate technical and non-technical ideas with teammates and stakeholders Stay up-to-date with advancements and the latest modeling techniques in foundation models, multimodal learning, and time series analysis Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various Prime Video surfaces and devices. We work closely with the engineering teams to launch our solutions in production.