Careers

The Fulfillment by Amazon (FBA) and Supply Chain by Amazon (SCA) empower third-party sellers world-wide to use Amazon's advanced logistics, warehousing, distribution, fulfillment, and transportation services. These services ensure products remain in stock, customer orders are fulfilled fast and reliably, while end-to-end supply chain costs are reduced. As a result, sellers can focus less on supply chain management and more on developing products, delighting customers, and scaling their businesses. The FBA team is looking for a passionate, curious, and creative Research Scientist with expertise in operations research, machine learning or statistics, preferably with a focus on pricing and market design, and a proven record of solving business problems through scalable modeling and analytical skills. As a research scientist in the team, you will be responsible for designing and implementing optimization and ML models, building automated inventory, logistics, capacity and revenue management systems while collaborating with business and software teams to solve key challenges facing the worldwide FBA business. Such challenges include 1) designing end-to-end supply and demand management systems, 2) developing and improving optimization and ML models to support FBA sellers in growing their businesses, 3) creating decision-support tools that minimize the cognitive burden on sellers in navigating supply chain and operational complexities, 4) ensuring worldwide Amazon customers have access to the broadest selection of products from FBA sellers, and 5) driving cost efficiencies across end-to-end FBA supply chain. Unlike many companies that purchase off-the-shelf planning systems, we design and build custom solutions to suit Amazon's unique needs. Our team members are at the forefront of supply chain innovation, tackling some of the industry's most challenging problems alongside top product managers, research scientists, statisticians, economists, and software developers. We value individuals who exhibit deep technical proficiency, a desire for learning new areas, and a track record of delivering tangible results while fostering personal growth, team development, and career advancement. A day in the life As a scientist on the team, you will be involved with every aspect of the process - from idea generation, business analysis and scientific research to development and deployment of advanced models - granting you a profound sense of ownership. Your solutions have the potential to drive billions of dollars in impact for Amazon's third-party seller business. From day one, you will collaborate with experienced scientists, engineers, and product managers who are passionate about their work. Additionally, you will engage with Amazon's broader decision and research science community, enriching your perspective and mentoring fellow engineers and scientists. The ideal candidate will have the strong expertise in applying operations research methodologies to solve a wide variety of supply chain problems, involving millions of unique products, hundreds of thousands of Selling Partners, and tens of millions of customers worldwide. You will strive for simplicity and demonstrate judgment backed by mathematical rigor, as you continually seek opportunities to innovate, build, and deliver. An entrepreneurial spirit, adaptability to diverse roles, and agility in a fast-paced, high-energy, highly collaborative environment are essential. About the team Sellers are a crucial part of Amazon's ecosystem, playing an integral role in our mission to offer the Earth's largest selection and lowest prices. FBA is a service that enables third-party sellers to outsource order fulfillment to Amazon, and leverage Amazon’s world-class facilities to provide customers Prime delivery promise. By partnering with Amazon, sellers benefit from cost-effective solutions that leverage our scale and technology, gain access to Prime members worldwide, boost their sales, and free up time to focus on inventing amazing products for customers. To further ease supply chain and operational complexities for our selling partners, Amazon introduced Supply Chain by Amazon (SCA), an end-to-end, fully automated suite of supply chain services. With SCA, Amazon handles everything from picking up inventory from global manufacturing facilities, shipping across borders, managing customs clearance and ground transportation, to storing inventory in bulk, managing replenishment across Amazon and other sales channels, and delivering directly to customers— all without sellers having to worry about managing their supply chain. A pivotal service within SCA is Amazon Warehousing and Distribution, which offers best-in-class bulk storage and distribution services, ensuring sellers remain well-stocked across all their sales and fulfillment channels while reducing overall supply chain costs. The FBA team is at the heart of this operation, responsible for inventory management, automated replenishment, fulfillment, pricing, resource planning, capacity management, and a wide range of operational recommendation services for sellers. We focus on understanding seller behavior and experience, building automated tools and assistants, recommending optimal actions, designing seller policies and incentives, and developing science-driven products and services that empower third-party sellers to grow their businesses. We develop and innovate science-driven solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. Our work spans the full stack, from foundational backend systems to advanced user interfaces. Our culture is rooted in rapid prototyping, rigorous experimentation, and data-driven decision-making.

Are you inspired by invention? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Last Mile Solutions Engineering team. WW AMZL Solutions Engineering team is looking to build out our Simulation team to drive innovation across our Last Mile network. We start with the customer and work backwards in everything we do. If you’re interested in joining a rapidly growing team working to build a unique, solutions advisory group with a relentless focus on the customer, you’ve come to the right place. This is a blue-sky role that gives you a chance to roll up your sleeves and dive into big data sets in order to build simulations and experimentation systems at scale, build optimization algorithms and leverage cutting-edge technologies across Amazon. This is an opportunity to think big about how to solve a challenging problem for the customers. As a Simulation Scientist, you are an analytical problem solver who enjoys diving into data from various businesses, is excited about investigations and algorithms, can multi-task, and can credibly interface between scientists, engineers and business stakeholders. Your expertise in synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication will enable you to answer specific business questions and innovate for the future. As a simulation scientist, you will apply cutting edge designs and methodologies for complex use cases across Last Mile network to drive innovation. In addition, you will contribute to the end state vision for simulation and experimentation of future delivery stations at Amazon. Key job responsibilities • Design, develop, and simulate engineering solutions for complex material handling challenges considering human/equipment interactions for the Last Mile network • Lead and coordinate simulation efforts for optimal solutions through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout • The candidate must have the ability to work with diverse customer groups to solve business problems and provide data solutions that are organized and simple to understand. • Working with technical and non-technical customers to design experiments, simulations, and communicate results • Develop, document and update simulation standards, including standard results reports • Create basic to highly advanced models and run "what-if" scenarios to help drive to optimal solutions • Work closely with internal teams to ensure that every detail is thought through and documented using Standard Operating Procedures and/or structured change control • Work closely with vendors, suppliers and other cross functional teams to come up with innovative solutions • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners • Conduct post-mortem on simulations, after implementation of new designs, in partnering with Safety and Operations A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Prime Air team! We're looking for an outstanding applied scientist who combines superb technical, research and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch scientists and engineers. We’re looking for people who innovate and love solving hard problems. You will work hard, have fun, and of course, make history!

This position gives you an opportunity to conceptualize an Amazon wide program from scratch If that rings a bell and if you possess the confidence to navigate through early stage ambiguities, read on. Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog - it powers the online buying experience for customers worldwide so they can find, discover and buy anything they want. Amazon’s customers rely on the completeness, consistency and correctness of Amazon's product data to make well-informed purchase decisions. Improving the quality of product data is a continuous process. It requires data driven decisions on what product data changes simplify and improve the Customers’ experience. Our team seeks a Sr. Economist with demonstrated experience of applying causal inference at scale. Our problems include attributing values to actions in complex world of catalog information driving customer behavior. The ideal candidate combines acumen in data science and causal modeling to grapple with these and other challenges and guide decision-making at the highest levels. This is an opportunity to influence catalog quality improvements across Amazon.

Applied Scientist, CMT, Amazon Bangalore Impact As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in Large-scale computing, Distributed systems, Web applications, Data mining, Scalability, Security, and Algorithms to name a few. The team's work directly impacts customer experience at a worldwide scale. Innovation Are you seeking an environment where you can drive innovation? Do you want to apply state-of-the-art computer science and advance information retrieval techniques to solve real world problems of competitive data analysis? Does the challenge of building real time, highly scalable solutions for the most complex online business using innovative technology excite you? Opportunity To meet these challenges, the CMT team is looking for passionate, talented and innovative scientists looking to work on cutting edge technology, from Natural Language processing to optimization to image processing and LLMs. In addition to getting the opportunity to participate in research in several domains, you will lead the solution to complex pricing problems in an extremely agile environment. This role will have the opportunity to learn and work on the most cutting edge generative AI solutions. Come be part of this growing, dynamic and challenging space! Key job responsibilities 1. Research the problem domain and come up with various approaches to solve the problem. 2. Be willing to experiment quickly and fail fast. 3. Collaborate with engineers to come up with the right end to end solution to the business problems. 4. Ideate on future roadmap for science in CMT, and CMT in general.

Welcome to Amazon's Worldwide Returns & ReCommerce (WWR&R) Team At WWR&R, we're revolutionizing returns management through our innovative "Zero Initiative," focusing on eliminating return costs, waste, and defects. Our mission extends beyond conventional business metrics to create lasting value for our customers, company, and environment. As pioneers in Amazon's circular economy, we're transforming how returns are handled through edge technology and operational excellence. Our approach combines sophisticated machine learning, automated routing systems, and innovative reuse channels to create seamless experiences for our customers while significantly reducing environmental impact. Our diverse team of experts in business, technology, and operations works collaboratively to manage the complete lifecycle of returned and damaged products. We're developing next-generation solutions that streamline the returns process, enhance product support, and create sustainable reuse opportunities. Join us in building scalable, high-impact solutions that shape the future of sustainable commerce while delivering exceptional customer experiences. At WWR&R, you'll be part of an innovative team that's committed to transforming returns management while contributing to a more sustainable future. Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision Models. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor interns. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. A day in the life If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models

Amazon's Optimal Inventory Health (OIH) org in Supply Chain Optimization (SCOT) group is looking for a Senior Data Scientist to build one of the most complex eCommerce systems in the world. The OIH drives long-term cash flow (LTFCF) growth by determining optimal inventory dispositions under uncertainties in demand, pricing, and supply across Amazon’s 21 marketplaces global network. OIH is in the unique position to drive the joint optimization across supply chain and marketing across the levers of Markdowns, Removals, Outlet, Deals, and Ads, etc. Our systems delivers hundreds of million dollar saving to Amazon each year. We are investing and building the next generation inventory disposition decision models based on large volume, high quality historical data using latest technologies like Reinforcement learning, Causal inference, Deep Learning Prediction, etc. As a part of our team, you will define the data science long-term vision and implementation to optimize across inventory disposition channels and deliver the best experience to Amazon customers through those levers across the whole product life cycle. You will have the opportunities to see your data insights directly impact million customers and generate large saving for Amazon. Key job responsibilities As a Sr. Data Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with massive-scale data and providing analytic leadership to scientists, product managers, engineers using these data. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will closely collaborate with business, scientists, and engineers. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. A day in the life - You will engage with Principal scientists and Senior scientists across organizations to shape the vision of the eCommerce decision systems across supply chain and marketing. - You will collaborate with talented product managers and software engineers to build the end to end systems. - You will work with stakeholders across retail, supply chain, finance etc. to understand the business operation process and bottlenecks and build solution to provide the best experience to Amazon customers through automated OIH actions. - You have the access to the richest eCommerce data and will be able to see the actual significant business impact quickly with the models you build. About the team Supply Chain Optimization Technology (SCOT) is the core of the Amazon eCommerce business, which leverage science models and systems to automate the decisions and operations of the most complex supply chain in the world. Optimal Inventory Health (OIH) maximize the inventory value in Amazon through all the levers across traffic, marketing, pricing and reverse logistics.

Welcome to Amazon's Worldwide Returns & ReCommerce (WWR&R) Team At WWR&R, we're revolutionizing returns management through our innovative "Zero Initiative," focusing on eliminating return costs, waste, and defects. Our mission extends beyond conventional business metrics to create lasting value for our customers, company, and environment. As pioneers in Amazon's circular economy, we're transforming how returns are handled through edge technology and operational excellence. Our approach combines sophisticated machine learning, automated routing systems, and innovative reuse channels to create seamless experiences for our customers while significantly reducing environmental impact. Our diverse team of experts in business, technology, and operations works collaboratively to manage the complete lifecycle of returned and damaged products. We're developing next-generation solutions that streamline the returns process, enhance product support, and create sustainable reuse opportunities. Join us in building scalable, high-impact solutions that shape the future of sustainable commerce while delivering exceptional customer experiences. At WWR&R, you'll be part of an innovative team that's committed to transforming returns management while contributing to a more sustainable future. Key job responsibilities -Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision projects. -Use SQL to query and analyze the data. -Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. -Use machine learning and analytical techniques to create scalable solutions for business problems. -Research and implement novel machine learning and statistical approaches. -Mentor junior scientists and interns by providing technical guidance for their projects. -Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models

Do you want to join a brand-new team building an AI system that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Lex, Polly, Lambda, S3, and Kinesis to provide a truly frustration free and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. As a Data Scientist on our team, you will analyze data from massive data sets to categorize customer idiosyncrasies, identify outliers, and systematically detect anomalies that substantially affect the performance of our models. You will work closely with other senior technical leaders within the team and across AWS. You should know how to trace decisions in data from raw data through complex models to their impact business metrics. Experience with machine learning explainability is a plus. You should be able to translate well-defined business problems into data science problems and you solve these problems using appropriate assumptions, methodologies, and data science best practices. Our team is at an early stage, so you will have significant impact on our deliverables with no operational load from existing models/systems. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate, talented, and experienced people to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. Learn more about Amazon Connect here: https://aws.amazon.com/connect/ Key job responsibilities Categorizing Customer Idiosyncrasies: As we expand to more customers, we are discovering that they use our product in very different ways and that poses issues for our models. Effectively summarizing these differences (for example, X% of customers do Y) would be immensely helpful. Detecting and Cleaning Up Outliers: We have situations where outliers have a huge impact on model outputs. You will help us develop mechanisms to clean up outliers for downstream consumption. Deep Diving Customer Issues: Customers have longstanding traditions and trusted formulas for managing their contact centers. When our formulas differ from theirs, we need to deep dive these discrepancies and determine if there is an issue with our model or if we are giving the customer better results than they are used to. Assessing Data Gaps: It's hard to estimate the weather in Seattle if the only data you have is the average weight of elephants in Zimbabwe. We know we don't have all the data we need, but we need to answer two related questions: (a) what features can we derive in creative ways from existing data sources? (b) can we estimate the benefit of getting a new data stream in terms of accuracy improvement? A day in the life Our team uses agile project management, so the DS calls in to our daily stand-up meeting in the morning to report status and explain their tasks for the day. Throughout the day, the DS will work with our product manager to discuss outstanding issues with our customers that require deep dives, work with our scientists to discuss model performance issues, and discuss software deliverables with our SDEs such as automation of data ingestion to save DS time, deployment of models, etc. About the team Our team is called Eliza and it was founded in 2019 to expedite science adoption in Connect. We are a team of scientists and engineers working on multiple science projects for Amazon Connect. Our team members work closely together to explore different approaches that can simplify management of contact centers and delight our customers and we move fast to implement solutions and refine them based on customer feedback. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

AWS Provable Security & Automation builds capabilities to help service teams with the undifferentiated heavy lifting of security. We do this by building easy-to-use tools, as well as driving awareness and education on the evolving frontier of digital privacy and sovereignty. We are a thought-leader in the space, with ambitious forward-looking investments aimed at delivering new capabilities on behalf of our customers. We invent and contribute to industry standards that benefit the world as a whole. Key job responsibilities * Design and implement scalable systems for formal reasoning and automated theorem proving. * Collaborate closely with internal and external users to understand their requirements for formal verification and automated reasoning. * Enhance and extend the capabilities of formal reasoning systems to meet application-specific demands. * Proactively identify and explore new opportunities for deploying and leveraging formal reasoning solutions across various domains. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience in a fast moving start-up environment and have positive business and customer impact. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.