Careers

Amazon is looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading Speech and Language technology. Our mission is to push the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and Audio Signal Processing, in order to provide the best-possible experience for our customers. As a Speech and Language Scientist, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language understanding. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. We are hiring in the area of speech recognition (ASR) and associated technologies.

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists and engineers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! Key job responsibilities We seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.

Join us in the evolution of Amazon’s Seller business! The Seller Growth Business organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential by using our scaled, automated, and self-service tools. We aim to accelerate the growth of Sellers by providing tools, insights, and recommendations that enable them to make better and faster decisions at each step of selection management. To accomplish this, we offer intelligent insights that are both detailed and actionable, allowing Sellers to introduce new products and engage with customers effectively. We leverage extensive structured and unstructured data to generate science-based insights about their business. Furthermore, we provide personalized recommendations tailored to individual Sellers' business objectives in a user-friendly format. These insights and recommendations are integrated into our products, including Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX), and Manage Your Growth (MYG). Additionally, we leverage the start-of-art technology, such as Gen AI to enable efficient insights consumption and recommendation digestion for Sellers, as well as providing an interactive experiences to Sellers using our tools. We are looking for a talented and passionate Sr. Applied Science manager to lead our research endeavors and develop world-class statistical and machine learning models. The successful candidate will work closely with Product Managers (PM), User Experience (UX) designers, engineering teams, and Seller Growth Consulting teams to provide actionable insights that drive improvements in Seller businesses. Key job responsibilities Your responsibilities will include: • Taking full service ownership of your teams including developing research and engineering (product roadmaps), developing and tracking relevant metrics, and ensuring system performance. • Ensuring the team are publishing high-quality research in top conferences and journals, which are also directly impactful for our customers. • Delivering against project plans and program commitments. • Managing the day-to-day activities of a combined science and engineering team within an Agile environment, but paying attention to the different timescales of development. • Hiring research scientist and engineers to continue to grow the team. • Coaching and developing scientists to maintain standards and to drive career growth for your direct reports. • Building a team culture around technical excellence and strong delivery. About the team The Seller Growth science team aims to provide data and science solutions to drive Seller growth and create better Seller experiences. We structure our science domain with three key themes and two horizontal components. We discover the opportunity space by identifying opportunities with unrealized potential, then generate actionable analytics to identify high value actions (HVAs) that unlock the opportunity space, and finally, empower Sellers with personalized Growth Plans and differentiated treatment that help them realize their potential.

The Team: Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Machine Learning or Computer Vision Research Scientist, you will help solve a variety of technical challenges and mentor other engineers. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

The Team: Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Machine Learning or Computer Vision Research Scientist, you will help solve a variety of technical challenges and mentor other engineers. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We are looking for an Applied Scientist to join our Customer Engagement Technology (CET) team. You will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation. Key job responsibilities - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation. - Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots. - Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. - Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions. - Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field. A day in the life We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Join our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.

At AWS Health AI, we leverage AI to revolutionize healthcare and if you are passionate to make a global-scale difference in Health, we have an opportunity for you. AWS Health AI is seeking a inventive and talented Applied Scientist to join forces in the area of Natural Language Processing, Genomics, Medical Imaging or Biomedical. We are on a mission to use Gen-AI and build new innovative solutions for Healthcare and Life Sciences users. You will be involved in the entire product development cycle including customer discovery, experimentation, design, prototyping. Whats cool? You will collaborate with team of ML-focused SDEs to productionalize these solutions. Our ideal candidates thrives in ambiguity, build collaborative relationships, moves fast, and are passionate about meaningful work. They will have the technical skills to design and build complex distributed systems that runs at AWS scale. They prefer working on small, focused teams, own their product, and love to pitch in anywhere to get the job done. They lead by example and the team naturally gravitate towards them because of their engineering expertise and decision-making ability. They can communicate effectively with a wide variety of audiences and are comfortable pitching new ideas. We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact. You will have an opportunity to influence product and leaders. As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highly scalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products. Prior domain knowledge in speech, natural language processing, or computer vision is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience. As a Senior Applied Scientist, you guide and develop other Scientists in the team and you influence the product vision and roadmap via insightful innovation and research. You are able to transform ideas into production-scale delivery. Key job responsibilities - Applying latest deep learning and natural language processing techniques to ship new features for our customer - Convert ambiguous business questions into precise science problems - Regularly ship deep learning models and natural language processing models that run at AWS scale - Collaborate with engineers, clinical experts and product managers to deliver your solutions What You'll Do: * Collaborate with a team of Clinical experts, researchers and engineers in solving complex healthcare challenges * Develop novel algorithms and modeling techniques for multimodal systems * Apply latest deep learning, Gen AI and natural language processing techniques to build model-based solutions in Health domain * Collaborate with cross-functional teams to create impactful products and services. Convert ambiguous business questions into precise science problem, and share insights/learnings from your experimentation to help product direction. * Conduct cutting-edge research and publish in top-tier conferences and journals What We're Looking For: * Strong background in deep learning and multimodal systems * Passion for applying AI to healthcare challenges * Ability to lead and mentor research teams * Experience in developing scalable, secure AI/ML systems * Expertise in areas such as medical imaging, medical notes, ontologies, genomics, or clinical decision support About the team This team is responsible for building classical as well as GenAI solutions that directly integrate as solutions for HealthCare and Life Science users. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon has a rare opportunity for a talented Machine Learning Scientist to join an international team of ML experts changing the way our customers experience the everything store. At Amazon's International Machine Learning team, we partner with businesses across the Amazon ecosystem to drive innovation and deliver exceptional experiences for customers around the globe. Our team works on large-scale, high-impact projects that leverage the latest advancements in machine learning and artificial intelligence. As part of Amazon's Research and Development organization, you will have the opportunity to push the boundaries of applied science and deploy cutting-edge solutions that directly benefit millions of Amazon customers worldwide. Whether you are developing next-generation recommender systems, exploring the frontiers of generative AI, or tackling novel scientific challenges, your work at Amazon has the power to truly change the world. Join us in this exciting journey as we redefine the present and the future of innovative applied science. Key job responsibilities - You will take on complex problems, work on solutions that either leverage or extend existing academic and industrial research, and utilize your own out-of-the-box pragmatic thinking. - In addition to coming up with novel solutions and building prototypes, you will deliver these to production in customer facing applications, in partnership with product and development teams. - You will publish papers internally and/or externally, contributing to advancing knowledge in the field of information retrieval and machine learning. About the team Our team is composed of scientists with PhDs, with a strong publication profile and an appetite to see the impact of innovation on real-world systems at scale.

We are seeking a highly talented Applied Scientist to join our MENA Science team and drive the development of state-of-the-art machine learning solutions for our customers in the MENA region. In this role, you will leverage state-of-the-art machine learning and data science techniques to create cutting-edge solutions that directly address critical customer problems. Your work will directly impact the customer experience and profitability of our MENA businesses, helping us enhance catalog quality, improve machine translation, prevent abuse and fraud etc. Key job responsibilities • Invent, implement, and deploy cutting-edge machine learning algorithms and models to solve complex, real-world problems for our MENA customers. • Collaborate closely with cross-functional teams, including product managers, engineers, and other applied scientists, to identify high-impact areas for innovation. • Prototype and test new approaches, such as leveraging large language models (LLMs) and other advanced techniques, to drive measurable improvements in key business metrics. • Tackle a diverse range of challenges, such as improving catalog quality through large language models, enhancing machine translation, developing abuse prevention systems etc. • Staying up-to-date with the latest advancements in machine learning and data science, and proactively identifying opportunities to apply these techniques to drive business impact. • Contribute to the broader scientific community by publishing your work at top-tier conferences and journals. A day in the life Diving deep in to ambiguous and complex business problems and translating them to ML problem statements. Applying relevant science solutions for the ML problems. Staying abreast with evolving science landscape and applying the state-of-the-art. About the team MENA tech is a 200 people tech organization spread across Jordan, UAE, India and Seattle, building amazing solutions for customers in the region. We deploy in MENA first but build for the world

We're looking for an experienced Applied Scientist with exceptional technical, analytical, and innovative capabilities to research, design, and create elegant machine learning solutions. Your solutions will help our advertisers with multi-media and multi-lingual advertising offerings, leveraging Generative AI, Deep Neural Networks, Natural Language Processing (NLP), and Computer Vision (CV). You will build ML models that localize multi-media advertising contents, including text, images and videos. You will also identify opportunities to leverage ML beyond localization, including, international expansion and global advertising. Your work will directly impact our customers in the form of products and services used directly by our advertisers as well as our third-party integrators. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Advertiser Growth Engine (AGE) team owns and builds services and applications across Amazon World-Wide Advertising that make advertising across countries/languages as easy as flipping a switch. We are focused on: (1) expanding Amazon Ads advertiser base, and (2) eliminating localization, operational, and marketplace knowledge gap barriers for Advertisers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth globally. Key job responsibilities As an Applied Scientist on this team, you will: - Build and deliver end-to-end machine learning solutions; build ML models and perform data analysis to deliver scalable solutions to business problems. - Work closely with senior leaders across science, engineering, and product disciplines to drive the team's roadmap and establish business requirements. - Perform hands-on analysis and modeling with enormous data sets to develop insights that increase traffic monetization and merchandise sales without compromising shopper experience. - Run A/B experiments that affect hundreds of millions of customers, evaluate the impact of your optimizations and communicate your results to various business stakeholders. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new innovate machine learning approaches.