Careers

Join the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models. We are seeking an exceptional Senior Applied Scientist to help develop innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases. Key job responsibilities - Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data. - Solve computational problems to train foundation models on vast amounts of Amazon data and infer at Amazon scale, taking advantage of latest developments in hardware and deep learning libraries. - As a foundation model developer, collaborate with multiple science and engineering teams to help build adaptations that power use cases across Amazon Last Mile deliveries, improving experience and safety of a delivery driver, an Amazon customer, and improving efficiency of Amazon delivery network. - Guide technical direction for specific research initiatives, ensuring robust performance in production environments. - Mentor fellow scientists while maintaining strong individual technical contributions. A day in the life As a member of the Delivery Foundation Model team, you’ll spend your day on the following: - Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning - Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference - Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems- Drive technical discussions within the team and and key stakeholders - Conduct experiments and prototype new ideas - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team The Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance. Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale.

We are seeking an exceptional Applied Scientist to join our JP Seller Services team, where you will reimagine how science analysis and modeling are conducted across the organization through an AI-native approach. In this role, you will design and build intelligent systems that enable any team member to validate business hypotheses with scientific rigor in hours rather than months. You will architect production-grade platforms spanning multi-agent AI frameworks, causal inference automation, generative AI, and simulation engines that democratize advanced analytics at scale. Your work will fundamentally transform how the teams generate, test, and deploy data-driven recommendations, scaling rigorous science solutions for every decision-maker to solve customer problems. The ideal candidate combines deep expertise in scientific analysis such as causal inference, machine learning, and AI system design with the vision to rethink the entire science lifecycle from hypothesis to deployment. At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. Key job responsibilities - Lead the design and development of AI-native science platforms that automate the end-to-end lifecycle from hypothesis formulation through causal analysis, model validation, and deployment into production systems. - Design and build shared knowledge infrastructure (feature stores, experiment registries, model leaderboards) that enables cumulative organizational learning, where every validated insight accelerates future analyses. - Design and implement evaluation frameworks, including Seller simulations, that enable teams to validate model quality and test interventions against synthetic populations before live deployment. - Drive integration with downstream systems to close the gap between validated insights and seller-facing actions, ensuring science outputs reach the people and systems that serve customers. - Collaborate with cross-functional partners (product managers, category leaders, marketing managers, economists, and data scientists) to identify high-impact business problems and translate them into scalable scientific solutions.

Amazon Robotics is revolutionizing warehouse automation at unprecedented scale. We are looking for a technical lead to own the whole-body planning, control, and optimization stack for the Phoenix mobile manipulation robot. In this role, you will design and ship motion planners and controllers that coordinate all of Phoenix's degrees of freedom (mobile base, torso, arm, and end-effector) as a single unified system, enabling smooth, safe, and production-ready autonomous manipulation in Amazon fulfillment environments. You will architect whole-body motion planning pipelines (task-and-motion planning, trajectory optimization) that generate collision-free, time-efficient trajectories across the full kinematic chain. You will develop and tune real-time whole-body controllers, including QP-based and model-predictive approaches, and integrate them with the Foundry Controller mainline. A key part of the role is ensuring planner-generated trajectories are high-quality enough to train downstream foundation model policies (e.g., π0.5) at scale. You will also extend Phoenix's Control Barrier Function (CBF) safety architecture, guaranteeing constraint satisfaction from planning through execution. About the team Amazon Robotics develops and deploys advanced robotic systems that power Amazon's fulfillment centers worldwide. Our innovations in mobile manipulation, autonomous navigation, and human-robot collaboration are transforming how products move through our network, enabling faster delivery times while creating safer, more ergonomic work environments for our associates.

Are you passionate about using data science to transform how businesses understand and optimize customer interactions at scale? Do you want to build the models and analytics that power the next generation of AI-driven customer experiences while working directly with customers to accelerate production deployments? As a Senior Applied Scientist within the Applied AI Solutions team, you will collaborate across AI Velocity Teams (AIVT), enabling multiple customer engagements simultaneously. You will lead data science initiatives that span the full lifecycle — from identifying high-value business problems and formulating hypotheses, through rigorous experimentation and modeling, to deploying production-grade solutions that serve thousands of customers. You will bring deep expertise in statistical inference, machine learning, and experimental design to drive measurable impact across Amazon Connect's analytics products and broader Connect AI initiatives. A critical dimension of this role is working directly with customers during production pilots to accelerate time-to-value. You will partner with Applied AI Solutions Architects and Customer Success Specialists to design, build, and deploy AI solutions in customer environments during fixed deployment cycles. You will enable field teams with data-driven insights, reusable analytical assets, ROI tools, and scalable tooling that accelerate customer engagements and solution delivery. Your work will directly influence customer decisions to adopt Connect Customer AI by quantifying business outcomes and demonstrating measurable value. You will operate with significant autonomy, owning the scientific direction of your projects while collaborating with applied scientists, software engineers, product managers, technical, and business stakeholders. You will be expected to identify the right methodology for each problem — whether that's a classical statistical approach, a modern deep learning technique, or a novel combination — and communicate your findings clearly to both technical and non-technical audiences. This role spans Connect AI initiatives including conversational analytics and agentic AI capabilities, offering the opportunity to pioneer data science approaches that scale intelligent analytics worldwide. Key job responsibilities - Design, develop, and deploy statistical models and machine learning pipelines to drive product improvements and business decisions - Work directly with customers during production pilots to design, build, and deploy AI solutions that demonstrate measurable business value - Design and execute A/B experiments and causal inference analyses to measure the impact of new features and model changes on customer outcomes - Build ROI models and business case tools that quantify the value of Connect Customer AI for existing customers transitioning from Connect Customer Basic - Develop and maintain forecasting systems for demand prediction, capacity planning, and workforce optimization - Develop and apply NLP and generative AI techniques to extract insights from structured and unstructured data at scale - Partner with applied scientists and software engineers to productionize models, ensuring reliability, monitoring, and operational excellence - Enable AI Velocity teams with reusable analytical assets, diagnostic notebooks, and scalable tooling that accelerate customer engagements - Build benchmarking studies and optimization frameworks that demonstrate value across customer cohorts - Own success metrics and create mechanisms to measure model performance, adoption, and business impact - Communicate findings and technical trade-offs to senior leadership and customer executives through written documents (6-pagers, science reviews) and presentations - Operate as a shared resource across 2-3 AIVT teams simultaneously, providing data science expertise across multiple customer engagements A day in the life - Start the morning on a call with the AI Velocity Teams preparing for a strategic customer engagement — reviewing the analytical assets and dashboards you've built, walking through how to interpret model outputs, and tailoring recommendations to the customer's contact center environment - Join a customer working session where you're deploying a production pilot — analyzing their historical contact data, building demand forecasting models, and demonstrating how AI optimizations will reduce their cost per serviced contact while improving customer experience metrics - Dive into a deep analysis triggered by AIVT field feedback — a large enterprise customer is seeing unexpected patterns in their contact data, and you're pulling together multi-source data to isolate root cause and build a reusable diagnostic notebook the AIVT team can leverage for similar cases - Participate in a Conversational Analtyics science review, presenting your A/B test results on a new sentiment classification approach and discussing trade-offs between model accuracy and inference latency with the engineering team - Spend the afternoon building a reusable ROI calculator that field teams can use across customer engagements — packaging your economic models with configurable parameters so teams can quickly quantify the value of Connect Customer AI for different customer profiles and usage patterns - Collaborate with AI Architects and Customer Success Specialists across your three active AIVT engagements, providing data science guidance on model selection, evaluation frameworks, and success metrics for each customer's unique use cases - Wrap up by reviewing a design document for an agentic AI feature that will use conversation analytics to automatically surface coaching recommendations for contact center supervisors, providing feedback on the evaluation methodology and success metrics About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Are you excited to play a strategic role in defining the customer experience on Tablets? Come join a dynamic, customer-obsessed, world-class science team to completely reshape the customer experience on our tablets. Key job responsibilities Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art recommendation models. You will ask research questions about customer behavior, design state-of-the-art models that help customers discover content, and deploy these models to production alongside other engineers. You will participate in the Amazon ML community and mentor other engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers! A day in the life We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of products used everyday by real customers! About the team The Amazon Tablet team is a world-class team that delivers high-quality, innovative products that are loved by our customers. Our team focuses on spinning many of Amazon’s flywheels with bar-raising mobile experiences on our tablets. Over the last 12 years, we have built 4.0+ star rated products, and we continue to look for ways to scale our business. Join us as we continue our ambitious journey which will give you the opportunity to deliver disruptive products with global impact.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Build sequential decision-making frameworks (e.g., MDPs, multi-armed bandits, dynamic programming) to optimize marketing resource allocation over time under uncertainty. - Create predictive models to forecast marketing efficiency and aid strategic budget allocation across channels, campaigns, and markets. - Design and analyze geo-level and regional hold-out experiments to validate model predictions and establish ground truth. - Automate and scale our modeling infrastructure to improve efficiency and expand coverage across use cases and geographies. - Collaborate with leaders across business and finance teams to translate business questions into well-posed statistical and optimization problems. - Quantify uncertainty in model outputs and communicate results, limitations, and recommendations clearly to non-technical stakeholders. About the team The Marketing Science team drives decision-making on Global Prime Video marketing efforts by delivering sophisticated marketing measurement and optimization models. As an Applied Scientist on the team, you will build optimization and forecasting systems that leverage marketing effectiveness insights to deliver actionable investment recommendations. This includes sequential decision-making frameworks that adapt marketing strategy over time as customer behavior evolves. You will work closely with business and finance stakeholders, as well as other members of our science team, to shape and deliver a roadmap of models. Your frameworks will inform critical decisions for the business.

Employer: Amazon Development Center U.S., Inc. Position: Applied Scientist III - AMZ27579.1 Location: New York, NY Multiple Positions Available: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Telecommuting may be permitted. (40 hours / week, 8:00am-5:00pm, Salary Range $183800 - $248700) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Join us in the evolution of Amazon’s Seller business! The Selling Partner Selection Succ organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for a Data Scientist II to work on our seller prioritization to improve our SP growth strategy and drive new seller success. As a successful data scientist on our talented team of scientists and economists, you will leverage the latest technology to solve complex problems, and collaborate with engineering, research, and business teams to deliver seller-centric experience on behalf of sour sellers. You need to have deep understanding on the business domain and have the ability to connect business with science. You are also strong in the latest technology and scientific foundation with the ability to collaborate with engineering to put models in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As an Data Scientist II in the team, you will: - Identify opportunities to improve SP growth and translate those opportunities into science problems via principled GenAI solutions . - Design and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Be responsible for communicating our science innovations to the broader internal & external scientific community.

As part of AI Ops Integration team we have a vision to transform Amazon Operations & Supply Chain into an AI-Native organization by delivering intuitive and differentiated AI solutions that solve enduring operational challenges. We blend vision with curiosity and Amazon's real-world experience to build rapidly AI capabilities. We accelerate our customers' businesses: internal operations teams across Amazon's global footprint through delivery of predictive analytics, LLMs and autonomous AI agents to automate decision-making across Amazon's global operations and supply chain. As an Applied Scientist you will combine state-of-the-art ML/AI techniques with emerging Agentic AI capabilities to build autonomous systems that can understand, reason about, and optimize complex supply chain operations. You will also have the opportunity to work on CV and other relevant technologies. This role combines the excitement of a startup environment with the scale of Amazon Operations. You'll research state-of-the-art open source and internal tools and will tackle highly ambiguous problems. If you thrive on ownership and dealing with ambiguity, passionate about AI and want to fundamentally influence how Amazon Operations leverages AI, this role offers an extraordinary opportunity to make your mark. Key job responsibilities - Lead the development of innovative ML and AI solutions for supply chain and operations - Rapidly prototype and validate new ideas through minimum lovable products (MLPs) - Transform promising prototypes into production-ready systems at global scale - Collaborate with business stakeholders to identify and prioritize high-value automation opportunities - Mentor junior members and promote engineering excellence in AI/ML practices About the team We work back to back to address the technical challenges of automation and intelligence across a variety of products, software, and systems. Our scientists and machine learning engineers work in synergy to solve hard problems and enrich each other's skills. Together, we are a team of worldwide specialists in bringing the potential of practical ML and AI to the max with impact on millions of Amazon customers.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist at Prime Video, you will have end-to-end ownership of the product, related research and experimentation, applying advanced machine learning techniques in computer vision (CV), Generative AI, multimedia understanding and so on. You’ll work on diverse projects that enhance Prime Video’s content localization, image/video understanding, and content personalization, driving impactful innovations for our global audience. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability. - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines. - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines. A day in the life Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable, and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies across Prime Video’s global content and marketing pipelines. This is a newly formed team within Prime Video Science!