Careers

We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement whole body control methods for balance, locomotion, and dexterous manipulation - Utilize state-of-the-art in methods in learned and model-based control - Create robust and safe behaviors for different terrains and tasks - Implement real-time controllers with stability guarantees - Collaborate effectively with multi-disciplinary teams to co-design hardware and algorithms for loco-manipulation - Mentor junior engineer and scientists

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. The Amazon Music Search Science team is seeking an innovative and driven Applied Scientist to join our engineering and science hub in Bangalore. You will work alongside a world-class team of machine learning experts to break new ground in understanding user intent, classifying complex audio and musical forms, and creating next-generation interactive search experiences that help users find the exact music, podcasts, and audio content they are in the mood for. In this role, you will own the design, development, and deployment of end-to-end machine learning systems. You will balance execution on core search and discovery priorities—such as improving retrieval accuracy, latency, and relevance for millions of daily queries—while laying the foundational modeling capabilities for broader semantic understanding and advanced conversational search experiences across mobile, web, and voice-forward devices (like Alexa and Echo). Key job responsibilities - Core Search & Execution: Collaborate with scientists, software engineers, and product managers to define, frame, and solve complex business and ranking problems as machine learning, information retrieval, or optimization tasks. - Advanced AI & Modeling: Design, build, train, and evaluate production-grade ML models using classical machine learning, deep learning, Large Language Models (LLMs), and Agentic AI techniques to scale music discovery and intent resolution. - End-to-End Production Ownership: Take algorithms from research ideation to production deployment. Build scalable data pipelines, efficient model-serving systems, and robust offline/online evaluation frameworks. - Experimentation & Iteration: Design and analyze large-scale A/B experiments across millions of customers to measure impact on search relevance, engagement, and customer satisfaction, refining models for continuous improvement. - Forward-Looking Innovation: Research and implement novel statistical and machine learning approaches, exploring multi-modal understanding, rich content semantics, and advanced retrieval mechanisms that extend beyond traditional search boundaries. - Technical Communication: Communicate findings, architectural decisions, and technical roadmaps clearly to both technical peers and executive stakeholders, authoring robust design documents and contributing to team standards. Basic Qualifications - PhD, or Master’s degree and 4+ years of relevant experience in Computer Science, Computer Engineering, Machine Learning, Statistics, or a related quantitative field. - 3+ years of hands-on experience building machine learning models or algorithms for business applications and deploying them into production. - Strong programming skills in Python, Java, C++, or related languages, with a solid foundation in data structures, algorithms, and object-oriented design. - Experience in one or more of the following areas: Information Retrieval, Natural Language Processing (NLP), Recommender Systems, Deep Learning, or Numerical Optimization. - Demonstrated ability to work effectively with cross-functional teams in a fast-paced environment. Preferred Qualifications - Experience with large-scale distributed computing frameworks and big data systems (e.g., Spark, Hadoop, AWS infrastructure). - Experience building search ranking, query understanding, or semantic retrieval systems for high-scale consumer applications. - Familiarity with modern foundation models, LLMs, fine-tuning techniques, and efficient inference optimization for production services. - Track record of peer-reviewed publications or patents at top-tier machine learning/AI conferences (e.g., NeurIPS, KDD, ACL, SIGIR, ICML). - Experience in designing, executing, and evaluating rigorous online A/B experiments.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. The Amazon Music Search Science team is looking for an execution-focused Senior Applied Scientist to spearhead core scientific initiatives within our Bangalore hub. In this leadership-by-example role, you will define and execute the applied science roadmap for search and content discovery systems, directly impacting millions of customers worldwide. You will operate at the exciting intersection of large-scale search infrastructure, applied machine learning, and foundation models. You will drive immediate, high-impact business deliverables in music search relevance, personalization, and retrieval performance, while simultaneously architecting the long-term technological vision that expands our search ecosystem toward deeper semantic intelligence, agentic workflows, and cross-domain audio understanding. Key job responsibilities - Strategic Roadmap & Architecture: Define and execute the technical and scientific roadmap for music search systems, making critical architectural decisions that balance short-term feature delivery with long-term scalability, maintainability, and extensibility. - Pioneering Applied Science: Lead the design and implementation of state-of-the-art machine learning solutions leveraging deep learning, LLMs, and agentic workflows to solve complex search, ranking, and intent-matching challenges. - Cross-Functional Leadership: Partner closely with product management, engineering leaders, and peer teams to harmonize technical direction and deliver synchronized customer experiences. - Technical Excellence & Mentorship: Drive engineering and scientific excellence across the team by conducting rigorous design reviews, establishing modeling best practices, setting high bars for artifact delivery, and mentoring junior/mid-level scientists. - Experimentation & Scaling: Establish robust scientific processes for large-scale data analysis, offline model validation, and online A/B experimentation, ensuring high statistical rigor and measurable business impact across millions of active listeners. - Stakeholder Influence & Writing: Author strategic whitepapers, and executive-level documentation. Communicate complex technical options and trade-offs to senior leadership to drive informed decision-making. Basic Qualifications - PhD, or Master’s degree and 6+ years of applied research and industrial machine learning experience in Computer Science, Machine Learning, or a related field. - 3+ years of specialized experience designing, building, and scaling machine learning models for core production business applications (e.g., Search, Recommendation Systems, or Large-Scale Information Retrieval). - Expert programming proficiency in Python, Java, C++, or related languages, combined with deep familiarity with neural network architectures and deep learning frameworks. - Proven track record of owning end-to-end technical deliverables from problem formulation and model architecture to production deployment and performance tuning. - Demonstrated leadership in mentoring technical talent and driving engineering/scientific best practices. Preferred Qualifications - Deep expertise in search retrieval, query understanding, ranking algorithms, and large-scale vector search/embedding systems. - Experience building applied science solutions on top of foundation models, large language models (LLMs), or multi-modal architectures. - Experience with large-scale distributed training and inference optimization on cloud infrastructure (AWS). - A strong publication record or patent portfolio in top-tier peer-reviewed venues (e.g., NeurIPS, SIGIR, KDD, ACL, ICML). - Experience designing and interpreting complex online experimentation frameworks for consumer-facing recommendation or search products.

Amazon's Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to help shape the science of evaluating agent-driven builder experiences on AWS. As builders increasingly delegate goals to autonomous coding agents, the agent's experience becomes the builder's experience — and measuring it rigorously is an open research problem. At Amazon Benchmarking, we are developing new scientific methodologies to evaluate how autonomous agents perceive, reason about, and build on AWS. This role sits at the intersection of GenAI, agent evaluation, and developer-experience research. You will design principled measurement methodologies that treat autonomous agents as instruments, capturing behavioral evidence rather than self-reported outcomes and develop rigorous, reproducible techniques for reasoning about why agents make the architectural decisions they do. Evaluating those decisions demands a scientist who understands cloud architecture and services in depth: to reason about the choices an agent makes, you must understand the trade-offs it is navigating. Our team's mission is to constantly challenge the status quo and drive innovation to improve customer experience. This role requires an expert in the areas of GenAI and machine learning with a keen interest in research. The ideal candidate will have experience with deep learning models for natural language processing tasks, agentic/tool-using systems, and the evaluation of autonomous agents, along with a deep working knowledge of cloud architecture and services. A successful candidate will have a passion for clarity, be a self-starter comfortable with ambiguity, have strong attention to detail, be able to work in a fast-paced and entrepreneurial environment and be driven by a desire to innovate. Given the complex nature of the questions we are working on, the ideal candidate will be relentlessly curious and be able to/be interested in having the business conversation underlying the data. Key job responsibilities - Develop novel scientific methodologies for evaluating autonomous, tool-using agents, advancing the state of the art in agent behavioral measurement and developer-experience research. - Design rigorous, reproducible experiments that yield causal insight into agent decision-making, controlling for confounds and ensuring findings are grounded in observed behavior rather than self-report. - Apply deep knowledge of cloud architecture and services to reason about the architectural decisions agents make — the service trade-offs, integration constraints, and deployment considerations that shape what gets built. - Develop verification and synthesis methods that ensure only evidence-grounded conclusions survive, advancing techniques for reliability and faithfulness in agent evaluation. - Design evaluation methodologies and metrics that quantify the quality of agent-produced outcomes across dimensions such as correctness, robustness, and security posture. - Publish and present your work at internal and external scientific venues in the fields of ML. - Collaborate with scientists, engineers, and product managers to design and implement science-focused systems. - Proficiency in model development, validation and implementation for NLP applications. - Excellent verbal and written communication and presentation skills, ability to convey rigorous mathematical concepts and considerations to non-experts. A day in the life As a scientist on the team, you will be involved in every aspect of the process from idea generation, business analysis and scientific research, through development and deployment of advanced models and agentic systems, giving you a real sense of ownership. You'll research, design, and build new methodologies to evaluate the experience of autonomous agents building on AWS — developing the measurement science that lets us reason rigorously about what agents do and why. Besides theoretical analysis and innovation, you will work closely with talented engineers and put your algorithms and models into practice. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Scientists, Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Member of Technical Staff, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.

Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As a Member of Technical Staff, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, science understanding, locomotion, manipulation, sim2real transfer, multi-modal foundation models and multi-task robot learning, designing novel frameworks that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Drive independent research initiatives across the robotics stack, including robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Lead full-stack robotics projects from conceptualization through deployment, taking a system-level approach that integrates hardware considerations with algorithmic development, ensuring robust performance in production environments - Collaborate with platform and hardware teams to ensure seamless integration across the entire robotics stack, optimizing and scaling models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures and innovative systems and algorithms, leveraging our extensive infrastructure to prototype and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through innovative foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The Advertising Trust org is responsible for ensuring that ads are relevant and is of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We deal with one of the world’s largest product catalog, handle billions of requests a day with plans to grow it by order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. Key job responsibilities In this role, you will build and develop AI Agents and ML models to address content understanding problems in Ads and communicating moderation outcomes and advertising policies to advertisers. These agents and models will rely on a variety of multimodal, visual and textual features requiring expertise in these domains. These models need to scale to multiple modalities, languages and countries. You will collaborate with engineers and other scientists to build, train and deploy these agents and models. As part of these activities, you will develop production level code that enables moderation of millions of ads submitted each day. You will also help definite and measure relevant metrics for the business.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The Advertising Trust org is responsible for ensuring that ads are relevant and is of good quality, leading to higher conversion for the sellers and providing a great experience for the customers. We are also responsible for building a smooth advertiser experience, communicating advertising policies and moderation outcomes effectively and helping advertisers build complaint campaigns. We deal with one of the world’s largest product catalog, handle billions of requests a day with plans to grow it by order of magnitude and use automated systems to validate tens of millions of offers submitted by thousands of merchants in multiple countries and languages. Key job responsibilities In this role, you will build and develop Agentic solutions and ML models to address content understanding problems in Ads. These agents and models will rely on a variety of multimodal, visual and textual features requiring expertise in these domains. These models need to scale to multiple modalities, languages and countries. You will collaborate with engineers, product managers, and other scientists to build, train and deploy these models and agents. As part of these activities, you will develop production level code that enables moderation of millions of ads submitted each day.

Team & Project Overview The NBS Data Central team powers analytics, data science, and AI capabilities for Worldwide Global Selling (WWGS). We build scalable data products, and insight-generation systems that drive seller growth across 10+ marketplaces. Seller Intelligence is a P0 foundation theme at the Global Selling level, formed by merging "One Tagging" and "Good Contact" workstreams. It provides seller identity, segmentation, and contact-reach infrastructure that underpins all downstream seller-facing AI workflows — including intelligent outreach, personalized recommendations, and automated engagement. Scope of Impact Own the science pillar for Seller Intelligence within a cross-functional POD (PM + DE + DS + SDE) Directly impact seller engagement metrics across CN, IN, LATAM, and East-Asia expansion regions Models and data products consumed by 5+ downstream teams (ESM, NSR, MKT, NBS AI Ops, ROC) Influence $100M+ annual seller GMS through improved segmentation and contact optimization Key job responsibilities Design and deliver seller segmentation and propensity models at scale — incorporating GMS, category, growth trajectory, engagement signals, and lifecycle stage. Build contact quality scoring and lifecycle management systems (coverage optimization, dormancy detection, reactivation modeling). Define success metrics, experimentation frameworks (A/B, causal inference), and measurement methodology for seller engagement interventions. Productionize ML models and data products — partner with engineering to deploy seller scores, contact quality indices, and recommendation signals. Explore LLM/GenAI applications: automated insight generation from seller data, contact intent classification, and intelligent report synthesis. Serve as the science representative in bi-weekly NBS theme reviews; present findings and proposals to theme Bar Raisers and leadership. Collaborate with BIE team members to democratize analytical outputs via dashboards and self-serve tools. Contribute to cross-marketplace seller behavior analysis supporting Global Expansion strategy (IN, KR, VN, LATAM). Evaluate, integrate, and iterate on AI systems — assess new AI/ML tools, frameworks, and third-party models for applicability to seller intelligence use cases.