Careers

The AWS Neuron Science Team is looking for talented scientists to enhance our software stack, accelerating customer adoption of Trainium and Inferentia accelerators. In this role, you will work directly with external and internal customers to identify key adoption barriers and optimization opportunities. You'll collaborate closely with our engineering teams to implement innovative solutions and engage with academic and research communities to advance state-of-the-art ML systems. As part of a strategic growth area for AWS, you'll work alongside distinguished engineers and scientists in an exciting and impactful environment. We actively work on these areas: - AI for Systems: Developing and applying ML/RL approaches for kernel/code generation and optimization - Machine Learning Compiler: Creating advanced compiler techniques for ML workloads - System Robustness: Building tools for accuracy and reliability validation - Efficient Kernel Development: Designing high-performance kernels optimized for our ML accelerator architectures A day in the life AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cloud computing offerings across the AWS portfolio. About the team AWS Neuron is the software of Trainium and Inferentia, the AWS Machine Learning chips. Inferentia delivers best-in-class ML inference performance at the lowest cost in the cloud to our AWS customers. Trainium is designed to deliver the best-in-class ML training performance at the lowest training cost in the cloud, and it’s all being enabled by AWS Neuron. Neuron is a Software that include ML compiler and native integration into popular ML frameworks. Our products are being used at scale with external customers like Anthropic and Databricks as well as internal customers like Alexa, Amazon Bedrocks, Amazon Robotics, Amazon Ads, Amazon Rekognition and many more. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop and scale highly customized generative AI solutions. The team helps customers imagine and scope bespoke use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop and optimize models to power their solutions, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an Applied Scientist, you will • Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges • Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production • Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization • Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are building the next generation of personalized shopping experiences at Amazon through deep understanding of our customer's intent and our product catalog. We aim to create an experience akin to that of a talented personal shopping assistant — a partner that is knowledgeable, understands your preferences, and helps you find the right solution for your needs. As a Principal Applied Scientist on the team, you will help lead science innovation in our space across a large multidisciplinary team. You will have a breadth of problems to work on, ranging from developing state of the art LLM-based techniques to reason about customers and products, developing deep learned transformer-based models to understand and abstract customer intent signals and representations, building large-scale real-time multi-task ranking systems, and more. You will build technology employed by teams across the company, while also having a direct connection to millions of customers through our own customer facing features every day. Come join us in the journey! Key job responsibilities * Innovate new features and models that have huge impact on the customer experience. Help customers find the right products and content on their shopping journey. Leverage the use of advanced machine learning to create customer shopping experience at Amazon's scale - for all Amazon customers across all countries in realtime * Be a key leader on a multidisciplinary team across science, product, design, and engineering to see through ideas from inception, prototype, to launch in the hands of all Amazon's customers * Drive the science roadmap across multiple teams, helping coordinate a cohesive science agenda across the org. * Mentoring applied scientists across the org, growing their skills and careers. About the team Our mission is to delight every Amazon customer with a personalized shopping experience tailed to their intent. We achieve our mission through investments in UX, Science, and Systems with the purpose of delivering the future of shopping on Amazon. We are seeking a Principal Applied Scientist to lead the science charter across the recommendations and intent identification space. About our organization: Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.

The Mission of Amazon's Artificial General Intelligence (AGI) team is to "Build world-class general-purpose intelligence services that benefits every Amazon business and humanity." Are you a data enthusiast? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? If so, then this position is for you! We are looking for a motivated individual with strong analytical and communication skills to join us. In this role, you will apply advanced analytics techniques, AI/ML, and statistical concepts to derive insights from massive datasets. The ideal candidate should have expertise in AI/ML, statistical analysis, and the ability to write code for building models and pipelines to automate data and analytics processing. They will help us design experiments, build models, and develop appropriate metrics to deeply understand the strengths and weaknesses of our systems. They will build dashboards to automate data collection and reporting of relevant data streams, providing leadership and stakeholders with transparency into our system's performance. They will turn their findings into actions by writing detailed reports and providing recommendations on where we should focus our efforts to have the largest customer impact. A successful candidate should be a self-starter, comfortable with ambiguity with strong attention to detail, and have the ability to work in a fast-paced and ever-changing environment. They will also help coach/mentor junior scientists in the team. The ideal candidate should possess excellent verbal and written communication skills, capable of effectively communicating results and insights to both technical and non-technical audiences

The Sponsored Products (SP) team is looking for a Principal Scientist to help our millions of shoppers intuitively navigate our vast inventory by harnessing the power of ML and GenAI models. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, SP helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As a Principal Scientist in Sponsored Products, you will have deep subject matter expertise in the area of ML and GenAI models for ranking and retrieval systems. You will work with multiple teams of scientists and engineers to translate business and functional requirements into concrete deliverables. You will invent new product experiences that enable our shoppers to easily navigate our vast inventory either via search queries, multi-turn conversations, or other modes of input. You will liaise with internal Amazon partners and work on bringing state-of-the-art models to production in the retrieval and relevance ranking models used in Sponsored Products. You will stay abreast of the latest developments in the space of AI/ML/GenAI modeling and identify opportunities to improve the efficiency and productivity of the team. You will define a long-term science vision for our advertising business, driven by our customer’s needs, and translate it into actionable plans for our team of applied scientists, and engineers. Key job responsibilities - You define technical and scientific strategies to make progress on difficult scientific problems that are still unsolved at Amazon. - Your influence scientific and engineering methods across all of Sponsored Product and Sponsored Brand. - You invent new scientific techniques and paradigms to address our customers' needs and business problems. - You are a role model and help grow other scientists in the organization. - You have deep and broad expertise in Artificial Intelligence and GenAI. You draw from scientific and industrial maturity to make strategic judgement calls. - You have 10+ years of research experience after a PhD degree. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Within Sponsored Product and Brands, the Demand Utilization Venture team researches and deploys Generative AI and Reinforcement Learning solutions to improve our understanding of shoppers needs, our understanding of advertisers intent, and how we find the right sponsored products for the right shopper in the right search context. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond!

Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will contribute directly to AI agent development in an applied research role, including model training, dataset design, and pre- and post-training optimization. You will be hired as a Member of Technical Staff.

The Alexa Connections team is building the worlds most trusted AI assistant, that helps get things done and creates moments of joy. We build LLM-powered, next-generation communication features that help customers connect within the household with features like announcements and drop-In, and with people they care about with features like calling, emailing and texting. Using GenAI we proactively personalize every single connection moment whether its connecting with grandparents or communicating with kids teachers, and you can do it all hands free with Alexa! We are hiring a mature Sr. Manager of Applied Science who is an entrepreneurial big thinker that invents and then biases towards action to solve highest priority customer problems. Our portfolio initiative range from highly confidential innovations to data driven quality problems that needs sciences solutions. You will be leading a team of scientists and partnering with product, engineering and design organizations to building on the latest AGI/LLM systems. If you are holding out for an opportunity to: - Join a leadership group that moves fast towards big audacious goals - Lead an organization to balance solving towards problems while working towards the long term vision - Be surrounded by super passionate mission driven colleagues who will challenge you to grow every day - Solve difficult challenges using your expertise in science to invest practical solutions - Create applications at a massive scale used by millions of people - Work with AGI/LLM systems to deliver real experiences, not just research And you are experienced with… - Driving applied science projects end-to-end from ideation, analysis, prototyping, development, metrics, and monitoring - Conducting deep analyses on massive user and contextual data sets - Proposing viable modeling ideas to advance optimization or efficiency, with supporting argument, data, or, preferably, preliminary results - Designing, developing, and maintaining scalable ML models and LLM's with automated training, validation, monitoring and reporting - Staying familiar with the field and apply state-of-the-art ML techniques to NLP and related optimization problems - Publishing peer-reviewed scientific papers in top journals and conferences And you constantly look for opportunities to… - Innovate, simplify, reduce waste, and increase efficiency - Use data to make decisions and validate assumptions - Automate processes otherwise performed by humans - Learn from others and help those around you grow ...then lets chat! Key job responsibilities As a senior leader, you will play a critical role in elevating the team’s scientific and technical rigor, identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. You will establish a long-term vision for continued scientific innovation, setting strategic goals to future-proof the organization’s technical stacks and ML/LLM frameworks to support new and emerging business objectives. Additionally, you will grow talents, fostering a culture of excellence and continuous learning to enhance the organization’s ability to solve complex problems.

As a Principal Applied Scientist within the Artificial General Intelligence (AGI) organization, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions, set the standard for scientific excellence, and make decisions that affect the way we build and integrate algorithms. A Principal Applied Scientist will solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader; develop solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility; and tackle intrinsically hard problems acquiring expertise as needed. Principal Applied Scientists are expected to decompose complex problems into straightforward solutions. You will amplify your impact by leading scientific reviews within your organization or at your location; and scrutinize and review experimental design, modeling, verification and other research procedures. You will also probe assumptions, illuminate pitfalls, and foster shared understanding; align teams toward coherent strategies; and educate keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. AGI Principal Applied Scientists help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. You will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities You will be responsible for defining key research directions, inventing new machine learning techniques, conducting rigorous experiments, and ensuring that research is translated into practice. You will also develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. A Principal Applied Scientist will participate in organizational planning, hiring, mentorship and leadership development. You will build scalable science and engineering solutions, and serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

Amazon One Medical is hiring a Actuarial Manager Analyst. Actuarial rigor is one of the keys to our success. This candidate will responsible primarily for several critical workstreams which include analysis of Medicare Advantage and Accountable Care Organization data, design and implement an actuarially sound monthly reserving process for Total Medical Expense (TME) estimation, and lead continuous evaluation of TME performance compared to plan expectations. Key job responsibilities -Analysis of Medicare Advantage and Accountable Care Organization data primarily -Medical economics reporting and ad-hoc analysis relating to cost of care management -Medicare Risk score projections and premium estimation -Design and implement an actuarially sound monthly reserving process for Total Medical Expense (TME) estimation -Lead continuous evaluation of TME performance compared to plan expectations -Coordinate with the finance team on future TME projections that are refreshed monthly and provided quarterly for forecasting and planning -Support month end financial and accounting processes for relevant actuarial estimates. -Value based care contracting support and ongoing financial and risk analysis. -Support ongoing actuarial support for outside auditor review of financial estimates and results. -Design studies to monitor the suitability of the completion factor estimates. -Lead continuous evaluation of risk based funding and scoring performance compared to plan expectations. -Complete the evaluation of stop-loss coverage and manage third party vendors -Analyze and develop new to market assessments and modeling which includes future Medicare geographic expansion and enhancements / changes to other market segments (Commercial potentially)

Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. Alexa Sensitive Content Intelligence (ASCI) team is developing responsible AI (RAI) solutions for Alexa+, empowering it to provide useful information responsibly. The team is currently looking for Applied Scientists with a strong background in NLP and/or CV to design and develop ML solutions in the RAI space using generative AI across all languages and countries. An Applied Scientist will be in a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in Natural Language Processing (NLP) or Computer Vision (CV) related tasks. They will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. They will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Their work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. We are looking for candidate with strong technical experiences and a passion for building scientific driven solutions in a fast-paced environment. This Senior Applied Scientist should have good understanding of NLP models (e.g. LSTM, transformer based models) or CV models (e.g. CNN, AlexNet, ResNet) and where to apply them in different business cases. They should leverage exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, they must possess exceptional communication skills and understand how to influence key stakeholders. This Applied Scientist will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you. Key job responsibilities This Applied Scientist will lead the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. They will set examples for the team on good science practice and standards. Besides theoretical analysis and innovation, they will work closely with talented engineers and ML scientists to put algorithms and models into practice. This Applied Scientist's work will also directly impact the trust customers place in Alexa, globally. They will contribute directly to our growth by hiring smart and motivated scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need. A day in the life You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.