Careers

This role is to solve business problems in Machine Learning for the Seller and Fulfilment Tech (SFT) org. The overarching goal of the team is to enhance ML expertise and fluency within SFT and across IST, championing engineering and operational excellence in ML model development and other related parts of the ML model lifecycle. Some of the key areas which the team owns in this space area: Selection Recommendations, Registration improvements, Bad actor detection and prevention Selection economics, Inventory recommendation, Delivery Promise Predictions, Seller success. Within the ML space, the scientist would have to solve intrinsically hard problems where neither problem nor solution is well defined. So, the leader should have high focus on building a deep understanding of the ML science space, experimentation methodology, as well as a high focus on embracing external trends, especially applications of GenerativeAI and LLMs. A large focus area for the role is to also contribute towards the science and research aspects. This role applies and extends existing scientific techniques, and invents new ones to address specific customers’ needs or business problems, at a project level. This should also lead to regular contributions to internal or external peer-reviewed publications that validate novelty

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various Prime Video surfaces and devices. We work closely with the engineering teams to launch our solutions in production.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will independently file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

We are seeking a Senior Manager, Applied Science to lead the applied science charter for Amazon’s Last-Hundred-Yard automation initiative, developing the algorithms, models, and learning systems that enable safe, reliable, and scalable autonomous delivery from vehicle to customer doorstep. This role owns the scientific direction across perception, localization, prediction, planning, learning-based controls, human-robot interaction (HRI), and data-driven autonomy validation, operating in complex, unstructured real-world environments. The Senior Manager will build and lead a high-performing team of applied scientists, set the technical vision and research-to-production roadmap, and ensure tight integration between science, engineering, simulation, and operations. This leader is responsible for translating ambiguous real-world delivery problems into rigorous modeling approaches, measurable autonomy improvements, and production-ready solutions that scale across cities, terrains, weather conditions, and customer scenarios. Success in this role requires deep expertise in machine learning and robotics, strong people leadership, and the ability to balance long-term scientific innovation with near-term delivery milestones. The Senior Manager will play a critical role in defining how Amazon applies science to unlock autonomous last-mile delivery at scale, while maintaining the highest bars for safety, customer trust, and operational performance. Key job responsibilities Set and own the applied science vision and roadmap for last-hundred-yard automation, spanning perception, localization, prediction, planning, learning-based controls, and HRI. Build, lead, and develop a high-performing applied science organization, including hiring, mentoring, performance management, and technical bar-raising. Drive the end-to-end science lifecycle from problem formulation and data strategy to model development, evaluation, deployment, and iteration in production. Partner closely with autonomy engineering to translate scientific advances into scalable, production-ready autonomy behaviors. Define and own scientific success metrics (e.g., autonomy performance, safety indicators, scenario coverage, intervention reduction) and ensure measurable impact. Lead the development of learning-driven autonomy using real-world data, simulation, and offline/online evaluation frameworks. Establish principled approaches for generalization across environments, including weather, terrain, lighting, customer properties, and interaction scenarios. Drive alignment between real-world operations and simulation, ensuring tight feedback loops for data collection and model validation. Influence safety strategy and validation by defining scientific evidence required for autonomy readiness and scale. Represent applied science in executive reviews, articulating trade-offs, risks, and long-term innovation paths.

We are looking for a talented, organized, and customer-focused applied researchers to join our Pricing Optimization science group, with a charter to measure, refine, and launch customer-obsessed improvements to our algorithmic pricing and promotion models across all products listed on Amazon. This role requires an individual with exceptional machine learning modeling and architecture expertise, excellent cross-functional collaboration skills, business acumen, and an entrepreneurial spirit. We are looking for an experienced innovator, who is a self-starter, comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment. Key job responsibilities * See the big picture. Understand and influence the long term vision for Amazon's science-based competitive, perception-preserving pricing techniques * Build strong collaborations. Partner with product, engineering, and science teams within Pricing & Promotions to deploy machine learning price estimation and error correction solutions at Amazon scale * Stay informed. Establish mechanisms to stay up to date on latest scientific advancements in machine learning, neural networks, natural language processing, probabilistic forecasting, and multi-objective optimization techniques. Identify opportunities to apply them to relevant Pricing & Promotions business problems * Keep innovating for our customers. Foster an environment that promotes rapid experimentation, continuous learning, and incremental value delivery. * Successfully execute & deliver. Apply your exceptional technical machine learning expertise to incrementally move the needle on some of our hardest pricing problems. A day in the life We are hiring a Sr. Applied Scientist to drive our pricing optimization initiatives. We drive cross-domain and cross-system improvements through: * shape and extend our RL optimization platform - a pricing centric tool that automates the optimization of various system parameters and price inputs. * Error detection and price quality guardrails at scale. * Identifying opportunities to optimally price across systems and contexts (marketplaces, request types, event periods) Price is a highly relevant input into Stores architectures; this role creates the opportunity to drive extremely large impact (measured in Bs not Ms), but demands careful thought and clear communication.

Join the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models. We are seeking an exceptional Applied Scientist to help develop innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases. Key job responsibilities - Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data. - Solve computational problems to train foundation models on vast amounts of Amazon data and infer at Amazon scale, taking advantage of latest developments in hardware and deep learning libraries. - As a foundation model developer, collaborate with multiple science and engineering teams to help build adaptations that power use cases across Amazon Last Mile deliveries, improving experience and safety of a delivery driver, an Amazon customer, and improving efficiency of Amazon delivery network. - Drive technical direction for specific research initiatives, ensuring robust performance in production environments. A day in the life As a member of the Delivery Foundation Model team, you’ll spend your day on the following: - Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure - Collaborate with fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning - Collaborate with fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference - Contribute to focused technical initiatives from conception through deployment, ensuring successful integration with production systems - Drive technical discussions within the team and and key stakeholders - Conduct experiments and prototype new ideas - Make significant hands-on contribution to technical solutions About the team The Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance. Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale.

The Workplace Health and Safety Central Science (WHS-CS) team researches factors that drive safety outcomes and identifies effective improvement programs. We partner with business teams on scientific problems, use data strategically for decision-making, and help bring a scientific lens to WHS as we work to make Amazon Earth’s safest employer in the industries in which it operates. A successful candidate will be able to partner effectively with both business and technical teams, including clear communication of results and the ability to influence a variety of stakeholders. The ideal candidate will have experience applying causal inference techniques and impact estimation, and be curious and excited to apply these in challenging real-world settings. They will thrive in working to deliver impactful solutions to the business problem, in the face of ambiguity over which modeling approaches will deliver the best results. Key job responsibilities Key job responsibilities -Work with engineers and data scientists on large-scale data modeling -Combine strong economic expertise with interdisciplinary learning -Execute big ideas as part of a technical team -Apply expertise in causal modeling and machine learning to measure the impact of key initiatives on safety outcomes. -Develop and maintain attribution models to understand the key drivers of safety performance. -Design experiments to measure pilot programs and support the scaling of successful experiments. -Collaborate with business stakeholders, product managers, and executive-level decision makers to synthesize findings into actionable insights. Successful candidates combine strong economic expertise with interdisciplinary learning, work effectively in diverse teams, and partner with engineering to develop scalable data resources that transform successful models into new products and services. A day in the life Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to helping them implement solutions. About the team We are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Safest Employer for the industries in which it operates. Our charter is to deliver technology solutions and data insights that help reduce workplace risks and injuries at Amazon. Our customers are Worldwide (WW) Operations and the WHS organization. We conduct scientific research and modeling to generate actionable safety insights and provide analytical solutions.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

Amazon Industrial Robotics Group is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics Group, we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Enable unprecedented robustness and reliability, industry-ready - Integrate multi-modal learning capabilities (visual, tactile, linguistic) - Accelerate skill acquisition through demonstration learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities As an Applied Science Manager in the Foundations Model team, you will: - Build and lead a team of scientists and developers responsible for foundation model development - Define the right ‘FM recipe’ to reach industry ready solutions - Define the right strategy to ensure fast and efficient development, combining state of the art methods, research and engineering. - Lead Model Development and Training: Designing and implementing the model architectures, training and fine tuning the foundation models using various datasets, and optimize the model performance through iterative experiments - Lead Data Management: Process and prepare training data, including data governance, provenance tracking, data quality checks and creating reusable data pipelines. - Lead Experimentation and Validation: Design and execute experiments to test model capabilities on the simulator and on the embodiment, validate performance across different scenarios, create a baseline and iteratively improve model performance. - Lead Code Development: Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Research: Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Collaboration: Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies.

As part of grocery replenishment organization, Sr. Applied Scientists own inventory optimization, distribution optimization, and end-to-end modeling / simulation of Amazon grocery supply chain utilizing optimization and machine learning toolsets. We are looking for a talented and experienced applied scientist with a passion for designing and implementing elegant scientific solutions for Amazon-scale problems. Key job responsibilities - Design and develop advanced mathematical optimization models and apply them to define strategic and tactical needs and drive the appropriate business and technical solutions in the areas of inventory optimization, distribution optimization, network design, and control theory. - Apply mathematical optimization and control techniques (linear, quadratic, SOCP, robust, stochastic, dynamic, mixed-integer programming, network flows, nonlinear, nonconvex programming, decomposition methods, model predictive control) and algorithms to design optimal or near optimal solution methodologies to be used by in-house decision support tools and software. - Research, prototype, simulate, and experiment with these models using modeling languages such as Java, Python, MATLAB, Mosel or R; participate in the production level deployment. - Closely work with software engineering teams and write production well-tested Java code for science modules within engineering-managed services. Provide time-sensitive on-call support and high-severity issue support when bugs are identified in production code. Improve code quality of legacy scientific production code. - Create, enhance, and maintain technical documentation and science designs. - Present to other Scientists, Product, and Software Engineering teams, as well as Stakeholders. - Lead project plans from a scientific perspective by managing product features, technical risks, milestones and launch plans. - Influence organization's long-term roadmap and resourcing, onboard new technologies onto Science team's toolbox, mentor other Scientists. A day in the life - Engage with customers to understand their problems. - Collaborate with product partners and peers to design and deliver algorithmic solutions to these problems. - Implement these solutions in java within engineering systems through close collaboration with engineering partners achieving high code quality. - Deploy and measure impact of implementations. - Support customers and stakeholders whenever deep-dives and enhancements are needed as they relate to scientific products the team owns. - Contribute to product roadmap through new innovations on behalf of customers. - Publish work in internal and external scientific community. About the team SCOT IB GRO Science team is comprised of applied scientists with strong optimization & ML science depth and object-oriented programming & design patterns knowledge. Given the scale of problems we solve for our customers and mission-critical nature of our solutions, systems thinking driven approach, with attention to algorithmic complexity, solution quality, simplicity, and extensibility are of critical importance. We collaborate with engineering teams closely and prioritize solving problems with minimally complex solutions while maintaining quality. We build solutions that must consistently improve customer experience with maximum transparency and explainability of decisions made by such solutions. We strive for every member of the team to be knowledgeable about every product that the team owns to enable meaningful collaboration within the team. We seek to publish our work at internal and external scientific communities when they produce novel solutions.