Careers

Amazon Strategic Account Services (SAS) Tech Organization is looking for an Applied Scientist Applied Scientist who can autonomously drive scientific innovations from research to production, developing sophisticated AI solutions that serve both Amazon's global seller base and internal Marketplace Consultants. Working in a highly collaborative environment, you'll leverage expertise in machine learning, operations research, and statistics to translate theoretical advances in LLMs, probabilistic modeling, and optimization into practical applications. The role demands strong capabilities in prototyping and iterative improvement, bridging cutting models with real-world applications while maintaining scientific rigor and measurable business impact. Key job responsibilities - Lead the development of sophisticated AI solutions leveraging deep learning, LLMs, and advanced machine learning techniques to transform both seller operations and internal consultancy capabilities at scale - Define and drive long-term scientific vision for the organization, translating complex business challenges into innovative technical solutions that advance the state-of-the-art in applied machine learning - Design and implement advanced ML architectures combining multiple learning paradigms - from reinforcement learning and causal inference to predictive modeling - to tackle critical marketplace challenges - Architect next-generation recommendation and optimization systems that handle complex multi-dimensional constraints while maintaining robustness and interpretability at scale - Drive end-to-end development of AI applications from research through production, collaborating with engineering teams to ensure successful deployment and conducting rigorous A/B experiments to validate impact - Pioneer novel applications of foundation models and generative AI, developing sophisticated evaluation frameworks while maintaining Amazon's high standards for accuracy and reliability - Lead technical discussions across organizational boundaries, effectively communicating complex scientific concepts to diverse stakeholders while staying at the forefront of ML/AI research advancements About the team What is Amazon Strategic Account Services (SAS)? The SAS team aims to accelerate the full potential of our Sellers, helping them to navigate the increasing complexity of the e-commerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and a Customer-focused approach to achieve commercial goals of Amazon Sellers.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities As a Senior Applied Scientist on this team, you will: • Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features. • Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative AI/ machine learning approaches. • Recruit Applied Scientists to the team and provide mentorship. A day in the life Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. The Data, Insights, Science and Optimization, Music Product and Tech (DISCO M&G) team is looking for a Data Scientist to join a team of scientists and engineers who analyze big data, provide analytics and insights and build models and algorithms to power Music product experiences. In this role, you will set the science vision and direction for the team and collaborate with internal stakeholders across marketing tech, Product , science and finance to scale and advance our science offerings. You will lead large scale science solutions, prioritize across multiple stakeholders and projects and be part of a fast-paced, dynamic and fun environment. Key job responsibilities • Lead the research and development of models and science products powering customer identity, acquisition, and retention strategies for Amazon Music • Partner with Marketing and Growth leadership to develop science-driven business strategies, including subscriber segmentation, lifecycle management, and upsell programs • Build predictive models — including propensity, uplift, and causal inference models — to support targeted marketing initiatives, measure incremental impact, and automate deep dives into key metric variances • Collaborate with product, engineering, and marketing teams to evaluate the impact of growth campaigns, features, and algorithmic interventions through rigorous experimentation • Analyze experiment results and provide data-driven recommendations to optimize subscriber acquisition and retention outcomes • Partner with Senior Data Scientists and Product Managers to define, propose, and validate success and guardrail metrics for identity and growth programs • Educate marketing and growth teams on analytics, measurement frameworks, and experimentation best practices, encouraging a culture of evidence-based decision making About the team The DISCO team focuses on accelerating Amazon Music customer growth by empowering product teams to make sound, customer-centric decisions through data and insights. We build data pipelines, self-service analytics, insights and predictive models enabling acquisition, engagement and retention at scale with personalized customer touch points.

Amazon's Price Perception and Evaluation team is seeking a driven Applied Scientist to harness planet scale multi-modal datasets, and navigate a continuously evolving competitor landscape, in order to build and scale an advanced self-learning scientific price estimation and product understanding system, regularly generating fresh customer-relevant prices on billions of Amazon and Third Party Seller products worldwide. The Applied Scientist will work closely with other research scientists, machine learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve Seller Pricing to optimize the Customer experience. The Scientist will partner with technology and product leaders to solve business and technology problems using scientific approaches to build new services that surprise and delight our customers. Key job responsibilities - Research and use of statistical techniques to create scalable solutions for business problems. - Design, build, and deploy effective and innovative ML solutions to provide low prices and increased selection for customers using scientifically-based methods and decision making. - Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production. - Establish scalable, efficient, automated processes for large scale data analyses, model development, validation and implementation. - Publish and present your work at internal and external scientific venues.

Join us in the evolution of Amazon’s Seller business! The Selling Partner Selection Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP selection growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for a Applied Scientist II to work on our growth agent vision on seller recommendation to improve our SP growth strategy and drive new seller success. As a successful Applied Scientist on our talented team of applied scientists and economists, you will leverage the latest GenAI technology to solve complex problems, and collaborate with engineering, research, and business teams to deliver agentic experience on behalf of sour sellers. You need to have deep understanding on the business domain and have the ability to connect business with science. You are also strong in GenAI technology and scientific foundation with the ability to collaborate with engineering to put models in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As an Applied Scientist II in the team, you will: - Identify opportunities to improve SP growth and translate those opportunities into science problems via principled GenAI solutions . - Design and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Be responsible for communicating our science innovations to the broader internal & external scientific community.

Amazon's Middle Mile Surface Research Science seeks an Applied Scientist to invent and build optimization models and algorithm to improve how Amazon plans and operates its transportation network. Amazon's transportation network moves millions of truckloads of freight between vendors, warehouses, and customers using a fleet of trucks, trains, and airplanes, on time and at low cost. Operating it requires constant decisions about how to route, schedule, and balance capacity across the network, and our strategy is to make those decisions with science-driven technology. Because existing techniques rarely fit Amazon's scale and unique business needs, this role centers on inventing new approaches and algorithms. As an Applied Scientist, you'll develop optimization models and algorithms. Your role will initially focus on driver capacity optimization. Your models will impact business decisions worth billions of dollars and improve the delivery experience for millions of customers. Key job responsibilities - Design and develop optimization models and algorithms that enhance our optimization and planning systems. - Build models and algorithms from prototype to production-level systems. - Translate ambiguous business problems into modeling approaches, and drive the technical design with product, engineering, and operations partners. - Influence key business decisions through rigorous modeling and analysis. - Communicate results and recommendations to scientific and business audiences. A day in the life - Analyze data to investigate a business problem or model performance and identify improvements - Brainstorm new algorithmic strategies or business opportunities with fellow scientists - Leverage GenAI to build and test your new model features - Run a simulation or experiment to evaluate your model’s performance - Meet with product and tech partners to review project requirements, data, design, or other project decisions - Review code changes or a design document from a fellow scientist or engineers - Write and present a paper documenting algorithm features, results, and recommendations About the team Middle Mile Surface Research Science builds the models and algorithms that plan and operate Amazon's middle mile network. Our work spans operations research, optimization, and machine learning. We work on vehicle route planning, capacity planning, scheduling, network design, transit-time prediction, demand forecasting, and equipment re-balancing. Our team of about ten scientists is part of a broader science organization whose scientists bring deep expertise in machine learning and optimization. We optimize decisions worth billions of dollars and reach millions of customers.

Amazon's Middle Mile Surface Research Science seeks an Applied Scientist to invent and build machine learning models that improve how Amazon plans and operates its transportation network. Amazon's transportation network moves millions of truckloads of freight between vendors, warehouses, and customers using a fleet of trucks, trains, and airplanes, on time and at low cost. Operating it requires constant decisions about how to route, schedule, and balance capacity across the network, and our strategy is to make those decisions with science-driven technology. Because existing techniques rarely fit Amazon's scale and unique business needs, this role centers on inventing new approaches and algorithms. As an Applied Scientist, you'll develop machine learning, forecasting, and prediction models and algorithms. Your first project will focus on trailer imbalance forecasting and safety stock optimization to improve our equipment re-balancing strategy, where you'll own the prediction models and grow your scope over time. Your models will impact business decisions worth billions of dollars and improve the delivery experience for millions of customers. Key job responsibilities - Design and develop machine learning, forecasting, and other prediction models that enhance our optimization and planning systems. - Build models and algorithms from prototype to production-level systems. - Translate ambiguous business problems into modeling approaches, and drive the technical design with product, engineering, and operations partners. - Influence key business decisions through rigorous modeling and analysis. - Communicate results and recommendations to scientific and business audiences. A day in the life - Analyze data to investigate a business problem or model performance and identify improvements - Brainstorm new algorithmic strategies or business opportunities with fellow scientists - Leverage GenAI to build and test your new model features - Run a simulation or experiment to evaluate your model’s performance - Meet with product and tech partners to review project requirements, data, design, or other project decisions - Review code changes or a design document from a fellow scientist or engineers - Write and present a paper documenting algorithm features, results, and recommendations About the team Middle Mile Surface Research Science builds the models and algorithms that plan and operate Amazon's middle mile network. Our work spans operations research, optimization, and machine learning. We work on vehicle route planning, capacity planning, scheduling, network design, transit-time prediction, demand forecasting, and equipment re-balancing. Our team of about ten scientists is part of a broader science organization whose scientists bring deep expertise in machine learning and optimization. We optimize decisions worth billions of dollars and reach millions of customers.

Amazon's Middle Mile Surface Research Science seeks an Applied Scientist to invent and build machine learning models that improve how Amazon plans and operates its transportation network. Amazon's transportation network moves millions of truckloads of freight between vendors, warehouses, and customers using a fleet of trucks, trains, and airplanes, on time and at low cost. Operating it requires constant decisions about how to route, schedule, and balance capacity across the network, and our strategy is to make those decisions with science-driven technology. Because existing techniques rarely fit Amazon's scale and unique business needs, this role centers on inventing new approaches and algorithms. As an Applied Scientist, you'll develop machine learning, forecasting, and prediction models and algorithms. You role will initially develop transit time prediction and uncertainty models. Your models will impact business decisions worth billions of dollars and improve the delivery experience for millions of customers. Key job responsibilities - Design and develop machine learning, forecasting, and other prediction models that enhance our optimization and planning systems. - Build models and algorithms from prototype to production-level systems. - Translate ambiguous business problems into modeling approaches, and drive the technical design with product, engineering, and operations partners. - Influence key business decisions through rigorous modeling and analysis. - Communicate results and recommendations to scientific and business audiences. A day in the life - Analyze data to investigate a business problem or model performance and identify improvements - Brainstorm new algorithmic strategies or business opportunities with fellow scientists - Leverage GenAI to build and test your new model features - Run a simulation or experiment to evaluate your model’s performance - Meet with product and tech partners to review project requirements, data, design, or other project decisions - Review code changes or a design document from a fellow scientist or engineers - Write and present a paper documenting algorithm features, results, and recommendations About the team Middle Mile Surface Research Science builds the models and algorithms that plan and operate Amazon's middle mile network. Our work spans operations research, optimization, and machine learning. We work on vehicle route planning, capacity planning, scheduling, network design, transit-time prediction, demand forecasting, and equipment re-balancing. Our team of about ten scientists is part of a broader science organization whose scientists bring deep expertise in machine learning and optimization. We optimize decisions worth billions of dollars and reach millions of customers.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know that box that says 'Add to Cart' and shows a price? Our team owns the model which picks that offer and the customer experience around the display of the offer price and the elements surrounding the 'Add to Cart' button which inform a purchase decision. We pick and display offers several billion times a day across all surfaces (mobile app, mobile web, desktop, Alexa shopping) worldwide. Our mission is to be the world’s first and most trusted choice for every customer on earth to discover and evaluate any product or service. Our team blends machine learning models to rank and select the best offer from the most trusted merchant for all products sold on Amazon along with a world-class front-end user experience for offer comparison to our global customers. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner. If you are passionate about influencing and delivering the next-generation Amazon customer buying experience, we want to meet you. We are looking for a Senior Applied Scientist to join one of the most impactful and visible teams in Amazon. In this role you will work with business stakeholders throughout Amazon and provide technical direction and business expertise to strategize and help launch new businesses and features for our customers. You will use data to justify customer friendly decisions and present customer and financial impact of the changes we make to our stakeholders. You will work closely with other scientists, engineers, product managers, TPMs, managers, and senior leadership team to understand and drive business impact. Successful candidates will have experience working on multiple projects with different stakeholders, make data driven decisions, have strong communication skills to interact with executives, non-technical and technical individuals and have a high technical bar along with a passion for people and project management. This is an opportunity to work with a team that drives one of the most coveted real estate in the E-commerce, the Amazon ‘Buy Box’ on Amazon Product Detail Page, Amazon Search Page , multiple buying widgets etc. on the Amazon desktop, mobile and tablet environments. Key job responsibilities * Build, innovate and maintain FMA's key offer selection algorithms * Collaborate with peer scientists and partner organizations to align on strategic algorithmic inputs * Research and deliver innovative techniques for ranking, simulation and evaluation systems * Build and maintain AI, ML and LLM integrations