Careers

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. As a Research Scientist III on this team you will have the opportunity to spearhead a brand new initiative that will design and create hiring experiences. We're seeking a scientific leader with expertise in survey methodologies, psychometrics, experimental design, and advanced statistical analysis. You'll work with state-of-the-art research tools, leveraging AI and machine learning algorithms to solve complex challenges in survey methodology and data analysis. You should be comfortable identifying and framing new research challenges that require scientific advances at the product level. You'll work closely with senior technical leaders within the team to deliver research-driven insights and solutions. Key job responsibilities * Apply your expertise in psychometrics to ensure the validity and reliability of our measurement instruments * Utilize advanced statistical techniques to analyze complex datasets, analyze open text feedback, uncover meaningful patterns, and derive actionable insights. * Design and conduct experiments to test new measurement methods and improve the precision of our customer experience metrics * Explore emerging technologies and innovative methodologies to enhance experience measurement while maintaining Amazon's commitment to scientific integrity * Translate complex research findings into compelling, actionable strategies and influence technical and business decisions at the product level * Write impactful documents that distill intricate scientific concepts into clear, persuasive communications for diverse audiences, including senior business leaders * Actively mentor and develop other scientists while playing an active role in the scientific community About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.

Are you fueled by a passion for computer vision, machine learning and AI, and are eager to leverage your skills to enrich the lives of millions across the globe? Join us at Ring AI team, where we're not just offering a job, but an opportunity to revolutionize safety and convenience in our neighborhoods through innovation. You will be part of a dynamic team dedicated to pushing the boundaries of computer vision, machine learning and AI to deliver an unparalleled user experience for our neighbors. This position presents an exceptional opportunity for you to pioneer and innovate in AI, making a profound impact on millions of customers worldwide. You will partner with world-class AI scientists, engineers, product managers and other experts to develop industry-leading AI algorithms and systems for a diverse array of Ring and Blink products, enhancing the lives of millions of customers globally. Join us in shaping the future of AI innovation at Ring and Blink, where exciting challenges await! Key job responsibilities - Research and implement the state-of-the-art computer vision and machine learning methods to deliver high-quality artifacts that meets product specifications. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and gap analysis. - Provide technical leadership and research new machine learning approaches to drive continued scientific innovation. - Work in a collaborative environment with other scientists, engineers, product managers and cross-functional teams. - Mentor and develop junior scientists on the team

Join us in the evolution of Amazon’s Seller business! The Selling Partner Growth organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we aim to accelerate the growth of Sellers by providing tools and insights that enable them to make better and faster decisions at each step of selection management. To accomplish this, we offer intelligent insights that are both detailed and actionable, allowing Sellers to introduce new products and engage with customers effectively. We leverage extensive structured and unstructured data to generate science-based insights about their business. Furthermore, we provide personalized recommendations tailored to individual Sellers' business objectives through agentic experience to drive adoption and facilitate growth. These insights and recommendations are integrated into our direct seller-facing products, including Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX), and Growth Agent. We are looking for a talented and passionate Senior Applied Science Manager to lead our key AI initiatives to drive our seller and hence store growth. In this role, you will spearhead the development of a suite of scientific models designed to capture the CX signals to recognize unmet customer demand, identify high value selections in its early stages and generate prioritization signals for high value sellers. You will also lead the development of next generation of agentic experience to surface valuable selection information to sellers directly. The successful candidate will work closely with Product Managers (PM), User Experience (UX) designers, and engineering teams to deliver products that drive significant business impacts in Seller businesses. Key job responsibilities As a Senior Manager for Applied Science, you will: * Lead and grow a team of applied scientists working on selection success * Drive the technical vision for implementing ML and LLM-based solutions to provide the agentic selection recommendation experience and drive seller growth * Drive scalable ML/DL/RL and LLM solutions that can handle the breath and complexity of guiding Amazon 3P sellers to success at scale * Collaborate with product, engineering, and business teams to define and execute the technical roadmap * Translate complex customer problems into practical ML solutions * Monitor and improve key performance metrics for seller performance, ease of use and satisfaction * Stay current with the latest developments in ML/DL/LLM research and identify opportunities for implementation

The AWS Neuron Science Team is looking for talented scientists to enhance our software stack, accelerating customer adoption of Trainium and Inferentia accelerators. In this role, you will work directly with external and internal customers to identify key adoption barriers and optimization opportunities. You'll collaborate closely with our engineering teams to implement innovative solutions and engage with academic and research communities to advance state-of-the-art ML systems. As part of a strategic growth area for AWS, you'll work alongside distinguished engineers and scientists in an exciting and impactful environment. We actively work on these areas: * AI for Systems: Developing and applying ML/RL approaches for kernel/code generation and optimization * Machine Learning Compiler: Creating advanced compiler techniques for ML workloads * System Robustness: Building tools for accuracy and reliability validation * Efficient Kernel Development: Designing high-performance kernels optimized for our ML accelerator architectures About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

We're at a defining moment in enterprise AI. While most companies are building thin wrappers around foundation models, we're tackling the fundamental challenges that will shape how organizations work with AI over the next decade. We're seeking a Senior Applied Scientist who will lead the technical vision and innovation that will define the future of work at Amazon. You'll be at the forefront of Amazon's AI innovation, working directly with technologies that will power the next generation of business operations, with visibility at the highest levels of AWS and Amazon’s leadership team. What we're building doesn't exist yet anywhere—we're creating AI systems that fundamentally transform how enterprises operate. The scientific challenges we face represent genuine gaps in how organizations integrate AI into their operations, and we're approaching them with the resources and scale to build real solutions, not just prototypes. This role has real ambiguity—the productive kind where customer problems are clear but scientific solutions need to be invented. You'll have high autonomy to drive the scientific strategy and technical implementation in an early team. The scale of impact is enormous—you'll be developing scientific innovations that will fundamentally change how Amazon operates and become the foundation for how enterprises worldwide integrate AI into complex knowledge work. But what makes this unique is the timing and technical depth. You'll be solving problems that don't have established solutions, inventing new scientific approaches alongside delivering production-grade systems. If you want to tackle intrinsically hard scientific challenges that don't have obvious solutions, if you want to advance the state of the art in AI, if you want your work to matter at scale—let's talk. Key job responsibilities • Design and architect complex AI agent systems for business and product management workflows at scale • Define and lead research initiatives in human-AI collaboration frameworks across multiple teams • Drive end-to-end delivery of novel AI solutions from inception to production, ensuring system-level technical requirements are met • Lead technical discovery and innovation through rapid experimentation while maintaining high standards • Mentor junior scientists and influence adoption of scientific best practices across teams • Author technical documentation and research papers that advance the field of AI agents We're looking for someone who combines deep technical expertise with strong business acumen and thrives in ambiguous, fast-paced environments. You should be passionate about creating AI solutions that enhance human capabilities while maintaining high standards for responsible AI development. The ideal candidate will have deep expertise in machine learning and distributed systems, with a proven track record of delivering innovative AI solutions into production. A day in the life You take ownership of the long-term scientific vision, product roadmaps, and technologies, defining how they should evolve. You build consensus through thoughtful discussions with stakeholders, engineers, and scientist peers across multiple teams. You bring deep expertise to provide context for current and future technology choices and make strategic recommendations on modeling approaches and system architecture to achieve transformative business outcomes and user experiences. About the team Amazon AI at Work (AIW) is a strategic AWS Applied AI Solutions team pioneering the next generation of AI products, with direct visibility and engagement from senior leadership. Our team brings together top-tier product managers, engineers, and scientists who thrive on turning ambitious AI concepts into services. We operate at the forefront of innovation, embracing the challenges of undefined territory as we build entirely new solutions - starting with internal products that have the potential to evolve into external customer offerings. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques About the team The India Machine Learning team works closely with the business and engineering teams in building ML solutions that create an impact for Amazon's IN businesses. This is a great opportunity to leverage your machine learning and data mining skills to create a direct impact on consumers and end users.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences.

Want to work on frontier, world class, AI-powered experiences for health customers and health providers? The Health Science & Analytics group in Amazon's Health Store & Technology organization is looking for a Senior Manager of Applied Science to lead a group of applied scientists and engineers to work hand in hand with physicians to build the future of AI-powered healthcare experiences. We have an ambitious roadmap which includes scaling recently launched products which are already delighting products and the opportunity to build disruptive, new experiences. This role will be responsible for leading the science and technology teams driving these key innovations on behalf of our customers. Key job responsibilities - Independently manage a team of scientists and engineers to sustainably deliver science driven products. - Define the vision and long-term technical roadmap to achieve multi-year business objectives. - Maintain and raise the science bar of the team’s deliverables and keep the broader Amazon Health Services organization apprised of the latest relevant technical developments in the field. - Work across business, clinical, and technical leaders to disambiguate product requirements and socialize progress towards key goals and deliverables. - Proactively identify risks and shape the technical roadmap in anticipation of industry trends in emerging AI subfields.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.