Careers

Do you have proven analytical capabilities to identify business opportunities, develop predictive models and optimization algorithms to help us build state of the art Support organization? At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management. AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model contact and volume forecasting, discovering insights and identifying opportunities through the use of statistics, machine learning, and combinatorial optimization problems to drive business and operational improvements. You are passionate about building solutions that will help drive a more efficient operations network and optimize cost. In this role, you will partner with data engineering, tooling team, operations, training, workforce management and finance teams, driving optimization and prediction solutions across the network influencing the long-term strategy of the business. We are looking for an experienced and motivated Data Scientist with proven abilities to build and manage modeling projects, forecasting solutions, identify data requirements, build methodology and tools that are statistically grounded. You are an expert in the areas of data science, forecasting, optimization, machine learning and statistics, and is comfortable facilitating ideation and working from concept through execution. You are customer obsessed, innovative, independent, results-oriented and enjoys working in a fast-paced growing organization. An interest in operations, process improvement is helpful. The ability to embrace this ambiguity and work with a highly distributed team of experts is critical. While this is a small team, there is opportunity to own globally impactful work and grow your career in technical, programmatic or people leadership. You will likely to work in Python or R, building forecasting, predictive and optimization models. Your problem solving ability, knowledge of data models and ability to drive results through ambiguity are more important to us. Key job responsibilities Key job responsibilities • Establish and execute data management and strategy frameworks including data collection, storage, integration and ensuring data quality and integrity • Collaborate with cross-functional teams to identify data-related challenges and opportunities, develop data-driven solutions, and align data strategy with the organization's overall objectives • Conduct thorough research and analysis to understand organization's data needs and requirements, including evaluating existing data infrastructure and systems, identifying gaps and areas for improvement, and proposing innovative solutions. • Leverage large-scale data processing frameworks, such as Apache Spark or Hadoop, to handle big data and ensure efficient model training and evaluation • Continuously evaluate and improve machine learning models by incorporating feedback from stakeholders, monitoring their performance in real-world scenarios, and exploring new algorithms and techniques to enhance accuracy and efficiency • Develop and implement machine learning models that drive business value: o Analyze historical data and identifying patterns, to forecast future outcomes and provide inputs into strategic plans o Analyze customer data and market trends, to help develop targeted go to market strategies that our efforts are data driven and have a higher chance of success o Analyze financial data, to identify cost-saving opportunities, optimize pricing strategies, and forecast revenue growth helping the leaders to make informed decisions o Analyze operational data, to identify bottlenecks, inefficiencies, and areas for process improvement, helping in streamlining operations, reducing costs, and improving customer satisfaction About the team About the team About Us Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sponsored Products and Brands: The Sponsored Products and Brands (SPB) organization at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About Our Team: The Brand Beacon team is responsible for inventing impressions offerings for brands to increase share of voice via premium experiences, helping brands get discovered, acquire new customers and sustainably grow customer lifetime value. We build end-to-end solutions that enable brands to drive discovery, visibility and share of voice. This includes building advertiser controls, shopper experiences, monetization strategies and optimization features. We succeed when (1) shoppers discover, engage and build affinity with brands and (2) brands can grow their business at scale with our advertising products. About This Role: As a Senior Scientist for the team, you will have the opportunity to apply your deep subject matter expertise in the area of ML, LLM and GenAI models. You will invent new product experiences that enable novel advertiser and shopper experiences. This role will liaise with internal Amazon partners and work on bringing state-of-the-art GenAI models to production, and stay abreast of the latest developments in the space of GenAI and identify opportunities to improve the efficiency and productivity of the team. Additionally, you will define a long-term science vision for our advertising business, driven by our customer’s needs, and translate it into actionable plans for our team of applied scientists and engineers. This role will play a critical role in elevating the team’s scientific and technical rigor, identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. You will communicate learnings to leadership and mentor and grow Applied AI talent across org. * Develop AI solutions for advertiser and shopper experiences. Build monetization and optimization systems that leverage generative models to value and improve campaign performance. * Define a long-term science vision and roadmap for our advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses. * Effectively communicate technical and non-technical ideas with teammates and stakeholders. * Stay up-to-date with advancements and the latest modeling techniques in the field. * Think big about the arc of development of Gen AI over a multi-year horizon and identify new opportunities to apply these technologies to solve real-world problems. #GenAI

Amazon's Stores-Ads Science team operates at the intersection of Amazon's Stores and advertising businesses. We develop causal measurement systems, optimization algorithms, and machine learning models that inform how advertising affects shopper engagement, driving selling partner growth and marketplace economics. Our science shapes decisions both at the strategic level and in production systems. We are a team of interdisciplinary scientists who combine causal inference, economic modeling, and machine learning to drive measurable business impact. We are looking for an Applied Science Manager to lead our Ads Impact initiative. This team owns the science of understanding and optimizing how advertising creates value for shoppers and selling partners. What makes this role distinctive is its position at the frontier of AI and Economics: as Amazon's shopping experience evolves from traditional search toward LLM-powered, agentic commerce, the fundamental mechanisms through which advertising creates value are changing. This role will partner with leading scientists and academic researchers to measure these effects through large-scale causal experimentation, and develop novel methods to encode causal and economic reasoning into AI systems that optimize the shopping experience. Key job responsibilities In this role, you will lead a team of scientists, setting the technical vision and science roadmap for ads impact measurement and optimization. You will design experiments that identify the causal mechanisms through which advertising drives shopper engagement, advertiser value, and marketplace outcomes. You will develop optimization algorithms that integrate these causal signals into production and business decision-making, in close partnership with engineering and product teams across the organization. You will lead the research and communicate findings and recommendations to senior leadership through written narratives that connect technical science to business strategy. This role requires deep expertise in causal inference and experimental design, combined with strong applied ML skills and the engineering judgment to translate research into production systems. You will hire and develop future science leaders, think strategically, set ambitious roadmaps in highly ambiguous problem spaces, and foster a culture that values both intellectual depth and production impact. You will work cross-functionally, influencing across organizational boundaries to drive alignment on complex, multi-sided tradeoffs.

You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities * Evaluate and optimize thermal solution requirements of consumer electronic products * Use simulation tools like Star-CCM+ or FloTherm XT/EFD for analysis and design of products * Validate design modifications for thermal concerns using simulation and actual prototypes * Establish temperature thresholds for user comfort level and component level considering reliability requirements * Have intimate knowledge of various materials and heat spreaders solutions to resolve thermal issues * Use of programming languages like Python and Matlab for analytical/statistical analyses and automation * Collaborate as part of device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives * Design and execute of tests using statistical tools to validate analytical models, identify risks and assess design margins * Create and present analytical and experimental results * Develop and apply design guidelines based on project learnings

We are seeking a Sr. Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.

Interested in Machine Learning (ML) and Artificial Intelligence (AI)? Do you want to join the team that is building AI/ML features that will disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Our team is leading the AI features of Amazon Connect. We are a team of scientists and AI/ML engineers working on multiple AI/ML projects, using state-of-the-art science and engineering practices to solve hard problems for our customers in the space of contact center operations, management and optimization. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses can create their own cloud-based contact centers and begin taking calls in minutes. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. We are looking for an Applied Scientist (Machine Learning) with a strong academic background and industry experience in the areas of stochastic modeling, queueing theory, anomaly detection and optimization. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Interested in Machine Learning (ML) and Artificial Intelligence (AI)? Do you want to join the team that is building AI/ML features that will disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Our team is leading the AI features of Amazon Connect. We are a team of scientists and AI/ML engineers working on multiple AI/ML projects, using state-of-the-art science and engineering practices to solve hard problems for our customers in the space of contact center operations, management and optimization. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses can create their own cloud-based contact centers and begin taking calls in minutes. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. We are looking for an Applied Scientist (Machine Learning) with a strong academic background and industry experience in the areas of stochastic modeling, queueing theory, anomaly detection and optimization. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As an Applied Scientist, you will solve large complex real-world problems at scale, draw inspiration from the latest science and technology to empower undefined/untapped business use cases, delve into customer requirements, collaborate with tech and product teams on design, and create production-ready models that span various domains, including Machine Learning (ML), Artificial Intelligence (AI) and Generative AI, Natural Language Processing (NLP), Reinforcement Learning (RL), real-time and distributed systems. ABOUT YOU Your work will focus on inventing or adapting scientific approaches, models, and algorithms driven by customer needs at the project level. You will develop components and/or end-to-end solutions that are deployed into production or directly support production systems, delivering consistently high-quality work that meets both scientific and engineering best practices. You will develop reusable science components and services that resolve architecture deficiencies and customers’ pain points, while making technical trade-offs for long-term/short- term. You will work semi-autonomously to deliver solutions, contribute to research papers at peer-reviewed venues when appropriate, and document your work thoroughly to enable others to understand and reproduce it. Your decision-making will consistently incorporate robust, data-driven business and technical judgment. You will collaborate with other scientists to raise the bar of both scientific and engineering complexity for the team and to foster valuable scientific partnership opportunities to help/guide science decisions. We work in a highly collaborative, fast-paced environment where scientists, engineers, and product managers work to test and build scalable foundational capabilities, as well as customer facing experiences. You will have the opportunity to innovate and think big within your projects scope, implement optimization services and algorithms, and influence the experiences of millions of customers. We are looking for a results-oriented Applied Scientist with deep knowledge in ML, NLP, Deep Learning, GenAI, and/or large-scale distributed computation. As an Applied Scientist, you will... - Understand use cases across the business and adopt/extend/design/invent solutions/models that are scalable, efficient, and automated for difficult problems that are not well defined - Work closely with fellow scientists and software engineers (at Audible and Amazon) to build and productionize models, deliver novel and highly impactful features - Review models of peers for the purpose of reducing and managing risk to the business, while improving customer experience - Design, develop, and deploy modeling techniques and solutions for Content Understanding, Recommendations, GenAI-based product features, by employing a wide range of methodologies, working from simple to complex - Contribute to initiatives that employ the most recent advances in ML/AI in a fast-paced, experimental environment - Push the boundary of innovation ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

This position is based in Bangalore, India The Last Mile team helps get packages from delivery stations to a customer’s doorstep. To provide new innovations for customers, awe are inventing the next-generation smart delivery operation. We are combining innovative mobile and IoT technologies, data streams (video, vehicle telematics, location, and presence), together with machine learning models and algorithms – all to create solutions that allow us to deliver faster, and with more confidence. Playing a key role in the Last Mile Driver Experience team, as a Applied Scientist you will be responsible for building machine learning models and algorithms in areas including mapping and location, pattern detection in sensor data, and computer vision. Using your research, you will work with your engineering and product management peers to drive designs from ideation through development and into production. You will bring your experience of research for similar products and solutions, preferably in consumer or industrial verticals. This role requires autonomy and an ability to deliver results, often within the ambiguity of building a v1 product. You will need to work efficiently to build the right things with limited guidance, raising the bar to create an amazing experience for our customers.

The AWS Marketplace Science team seeks a talented Applied Scientist. AWS Marketplace is one of the world's largest B2B software and service discovery platforms, generating rich multi-modal signals that create uniquely challenging problems at the intersection of large-scale information retrieval, generative AI, and agentic systems. You'll operate at the frontier of applied science where your models directly shape purchasing decisions for the world's largest cloud ecosystem. The ideal candidate excels in translating complex scientific research into practical, high-impact solutions, demonstrating both technical excellence and a deep understanding of customer needs. They should bring proven depth in numerous domains across information retrieval, recommendations, and agentic systems while remaining committed to mentoring others and fostering a culture of innovation and collaboration. The position offers a unique opportunity to influence how businesses worldwide discover and adopt software solutions. Key job responsibilities - Lead the research, design, and development of advanced AI/ML systems for information retrieval and agentic systems - Identify and evaluate emerging scientific techniques and technologies, translating research into practical, scalable solutions - Drive evaluation and hypothesis testing to continuously improve performance and relevance of search and recommendation systems - Collaborate with cross-functional teams, such as Product and Engineering leaders, to translate scientific innovations into customer value - Mentor Scientists and influence scientific approach across the organization About the team Mentorship and Career Growth We invest in your growth as a scientist. You'll collaborate closely with a community of applied scientists and research engineers tackling problems across search, recommendations, and generative AI. We support conference attendance and publication at top venues (NeurIPS, ICML, KDD, SIGIR), provide mentorship from senior scientists, and encourage the open exchange of ideas through internal science reading groups and seminars. Whether you want to deepen your technical expertise or grow into science leadership, we'll help you build a career defined by scientific impact. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.