Careers

Our goal is to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online. With our years of experience creating delight by fulfilling products from electronics to everyday essentials, our next challenge is offering customers fresh and delicious groceries—from seasonal fruits to your favorite cheeses. Our mission is to create the most intuitive and seamless grocery shopping experience by combining customer knowledge with LLM-based techniques that can deliver timely and relevant recommendations that make grocery shopping easy. Are you passionate about applying cutting-edge machine learning to solve real-world customer problems? Do you want to build models that impact hundreds of millions of customers globally? This is a unique opportunity to innovate at the intersection of personalization science, large language models, and grocery shopping As an Applied Scientist on the Grocery Personalization team, you will develop novel machine learning models and features that transform how customers discover and purchase groceries. You'll work on problems ranging from LLM-based techniques for understanding customer preferences and product relationships, transformer-based models for intent prediction, to large-scale real-time ranking systems that personalize the entire grocery shopping journey. Key job responsibilities - Innovate new features and models that have huge impact on the customer experience. Help customers find the right grocery products and content throughout their journey. - Leverage the use of advanced LLM-based techniques to create customer grocery shopping experience at Amazon's scale - for all Amazon customers across all countries in realtime - Be able to operate on a multidisciplinary team across science, product, design, and engineering to see through ideas from inception, prototype, to launch in the hands of all Amazon's customers - Drive the science roadmap for the team About the team Amazon’s Personalization organization is a small, high-performing group that leverages Amazon’s expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. We work full stack, from foundational backend systems to future-forward user interfaces. Our team’s culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. We run hundreds of experiments each year and our work has revolutionized e-commerce with features such as “Customers Who Bought Also Bought” and “Recommended for You”. We care deeply about our customers, as well as the well-being and growth of our team members. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow. This is a track record we are proud of and will continue to uphold. We are looking for creative and innovative leaders with a similar penchant for deeply-technical problem solving and the ability to lead, mentor, and deliver while upholding Amazon’s leadership principles.

Our organization in Amazon Robotics builds robots that perform contact-rich manipulation safely and reliably in complex, unstructured environments, at Amazon scale. Our scientists and engineers push the boundaries of robotic manipulation to handle enormous object diversity, bringing deep expertise across planning, control, perception, and machine learning. We learn from real-world data at a scale that few teams in robotics can access. We are seeking an experienced Senior Applied Scientist to help guide a small team advancing reinforcement learning for manipulation. We are creating robots that learn how to push, flip, rearrange, and dexterously insert items with unparalleled robustness, speed, and reliability. Our goal is to deploy robots that will work across Amazon's global network and can handle the full diversity of items that Amazon sells. You will set the technical direction for how we learn these behaviors, from simulation training through reliable execution on physical robots, and you will demonstrate new manipulation capabilities on real hardware at scale. This team's mission reaches beyond any single product: to invent and apply manipulation capabilities that generalize to many future robotics applications. The robots our organization already deploys at scale give you a rare proving ground to collect data, run experiments, and get new policies onto real hardware faster than almost anywhere in the field. You will raise the bar for scientific rigor and engineering quality, and mentor other scientists as the team grows. Key job responsibilities - Set the technical direction for learning non-prehensile and contact-rich manipulation policies, from testing the latest advances in the field through demonstrated capability on hardware. - Oversee the development of reinforcement learning approaches that address the long tail of diverse, demanding manipulation conditions. - Own the path from simulation training to reliable, real-time execution on physical robots, making evidence based calls on where learned approaches should replace engineered ones. - Demonstrate new manipulation capabilities on real robots at scale, and turn one-off results into repeatable methods. - Establish the standards, evaluation practices, and data-informed improvement loops that the team builds on. - Mentor scientists and engineers, and raise the bar for applied science rigor and engineering quality. - Partner across control, perception, and hardware to integrate learned behaviors into working systems. - Represent Amazon in academia through publications and scientific presentations. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

The Amazon Center for Quantum Computing (CQC) team is looking for a passionate, talented, and inventive Research Engineer specializing in hardware design for cryogenic environments. The ideal candidate should have expertise in 3D CAD (SolidWorks), thermal and structural FEA (Ansys/COMSOL), hardware design for cryogenic applications, design for manufacturing, and mechanical engineering principles. The candidate must have demonstrated experience driving designs through full product development cycles (requirements, conceptual design, detailed design, manufacturing, integration, and testing). Candidates must also have a strong background in both cryogenic mechanical engineering theory and implementation. Working effectively within a cross-functional team environment is critical. Key job responsibilities The CQC collaborates across teams and projects to offer state-of-the-art, cost-effective solutions for scaling the signal delivery to quantum processor systems at cryogenic temperatures. Equally important is the ability to scale the thermal performance and improve EMI mitigation of the cryogenic environment. You will work on the following: - High density novel packaging solutions for quantum processor units - Cryogenic mechanical design for novel cryogenic signal conditioning sub-assemblies - Cryogenic mechanical design for signal delivery systems - Simulation-driven designs (shielding, filtering, etc.) to reduce sources of EMI within the qubit environment. - Own end-to-end product development through requirements, design reports, design reviews, assembly/testing documentation, and final delivery A day in the life As you design and implement cryogenic hardware solutions, from requirements definition to deployment, you will also: - Participate in requirements, design, and test reviews and communicate with internal stakeholders - Work cross-functionally to help drive decisions using your unique technical background and skill set - Refine and define standards and processes for operational excellence - Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder passionate about helping enterprise customers achieve their full potential with Generative AI? Do you have deep data science expertise and the technical pre-sales acumen to help customers evaluate, design, and deploy GenAI and ML solutions on AWS? Do you enjoy building impactful AI agents and agentic applications? Join the GenAI/ML Specialist organization as a Senior Generative AI Data Scientist — a senior individual contributor role requiring deep data science expertise, hands-on ML engineering skills, and executive-level customer engagement. The AGS Specialist organization is part of the customer-facing NAMER sales organization, and is responsible for driving revenue and accelerating adoption of cloud and partner services across diverse customer segments. We work backwards from our customers' most complex and business-critical challenges to develop and execute go-to-market plans that transform ideas into scalable, high-impact businesses. AGS NAMER teams include sales specialists and technical solution architects. As part of the team, you will contribute across the full lifecycle of AWS customer initiatives—from shaping new service and solution concepts to accelerating adoption of established offerings. We pride ourselves on thinking big, delivering exceptional customer outcomes, and collaborating seamlessly across AWS as #OneTeam. Role Description In this role, you will be the Subject Matter Expert (SME) for helping NAMER Enterprise customers design and implement Generative AI solutions that leverage Amazon Bedrock. You will translate customer business challenges into data science-driven solutions using AWS. You will define, design, and deploy machine learning models, agentic workflows, and GenAI applications that accelerate adoption of AWS AI/ML services. You will engage with senior engineers, data scientists, product leaders, and executives at strategic enterprise customers to influence technical decisions and provide structured feedback to AWS product teams. You will interact with customers directly to understand their business problems, help and aid them in implementation of generative AI solutions, deliver briefings and deep dive sessions, and guide customers on adoption patterns and best practices for generative AI. You will build prototypes, proof-of-concepts, and explore novel solutions leveraging Amazon Bedrock, Amazon AgentCore, Strands Agents, and open source frameworks such as LangChain, LangGraph, and CrewAI. This position will focus on agentic workflows with Amazon Bedrock, including Strands Agents, Bedrock Agents, and open source agentic frameworks. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents, tools, and orchestration approaches. You will interface with customer data science teams, ML engineering leadership, and C-suite executives to advise on the latest techniques, model architectures, and emerging research. This includes staying current with state-of-the-art approaches from recent publications and research papers — such as advances in reasoning models, multi-agent systems, retrieval-augmented generation, reinforcement learning from human feedback (RLHF), and novel fine-tuning methods — and translating those findings into practical, production-ready solutions for enterprise customers. You will lead technical deep dives and whiteboard sessions with customer chief data scientists and VPs of AI/ML, bridging the gap between research and real-world implementation on AWS. You should understand the security and compliance requirements for ML/GenAI implementations. You should have experience architecting end-to-end ML/GenAI agentic applications for customers using AWS services and the Well-Architected Framework. As the ideal candidate, you bring a deep data science background and the business acumen required to lead complex engagements with large enterprises. You have hands-on expertise in statistical modeling, traditional ML, and current areas such as LLMs, RAG, fine-tuning, AI system evaluation, prompt engineering, agents, and AIOps. You are able to credibly advise senior technical and executive stakeholders on architectural trade-offs, best practices, and risk mitigation. Key job responsibilities - Working with NAMER Enterprise customers' development and data science teams to deeply understand their business and technical needs. Design and implement solutions that make the best use of the AWS cloud platform and AWS AI/ML services including SageMaker, Amazon Bedrock, Amazon AgentCore, and other AI/ML services. - Customer Advisor — Implement and deploy state-of-the-art machine learning and Generative AI solutions. Build prototypes, PoCs, and explore new solutions. Interact closely with enterprise customers to accelerate their AI/ML adoption. - Partner with Data Scientists, SAs, Sales, Business Development, and the AI/ML Service teams to accelerate customer adoption and revenue attainment in NAMER for Amazon Bedrock, SageMaker, and related services that support GenAI use cases. - Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Act as a technical liaison between customers and the Amazon Bedrock or other service teams to provide customer-driven product improvement feedback. - Develop and support an AWS internal community of GenAI-related subject matter experts in the AMERICAS. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. A day in the life Your day will be dynamic and impactful. You'll engage with enterprise business leaders, dive deep into ML architectures and data science pipelines, and craft transformative AI strategies. You'll collaborate across teams, translating complex statistical and AI concepts into clear, actionable solutions that drive meaningful business outcomes for NAMER Enterprise customers. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Are you passionate about data, enjoy solving complex analytical problems, leveraging industry leading agentic AI technologies to derive insight at scale - all in a challenging, fast-paced environment? We are seeking an Applied Scientist to accelerate the growth of Amazon Internal Audit’s Data Science & Risk Intelligence initiatives. The team builds ML and AI solutions that expand self-service data utilization by audit teams, utilizing the right methods to derive deeper patterns, and surface insights to gain holistic perspectives while amplifying potential risk mitigation. Key job responsibilities - Partner with audit teams, product managers, engineers, and scientists to define and deliver machine learning and generative AI products that carry significant ambiguity, scale, and complexity, owning problems end-to-end, from framing through measurable impact. - Design, build, and own agentic AI systems, including multi-agent workflows, retrieval-augmented generation, and tool-using agents, that automate and augment audit work, and set the standard for how the team evaluates them through rigorous LLM-as-judge and human-aligned evaluation. - Apply statistical analysis and classical machine learning using SQL and scripting languages like Python/R over large datasets to develop insights and recommendations that strengthen internal audit. - Architect secure, scalable solutions on AWS machine learning and generative AI services (e.g., Bedrock, AgentCore, SageMaker), owning the full lifecycle from design through production deployment, monitoring, and iterative improvement. - Own and evolve the team's production and experimentation infrastructure, including deployment pipelines, observability and tracing, and evaluation harnesses. - Drive applied research by identifying and pursuing emerging techniques, and disseminate findings through internal and external publications, talks, and journal clubs. - Raise the technical bar across the team, including mentor junior scientists and engineers, review designs and code, and help shape the product and technical roadmap. A day in the life As an Applied Scientist, you will own ambiguous, high-impact problems and help shape the technical roadmap that connects risk to Amazon. You will drive AI products that make audit work more effective and efficient, increasingly centered on LLM and agentic systems. You set technical direction across the full arc of applied science. That means framing problems, making architecture decisions, defining how the team evaluates quality, and delivering solutions in production. The ideal candidate pairs deep machine learning expertise with a builder's instinct for production architecture. They thrive on ambiguity, mentor others, and follow a fast-moving research frontier. About the team Internal Audit’s mission is to help our businesses improve controllership, operational efficiency, and customer experience.

Amazon Robotics is seeking an exceptional Applied Scientist to join our Foundation Models and Agentic AI team. This role presents an opportunity to shape the future of robotics through innovative applications of large vision-language-action (VLA) models, reasoning and task planning models, and reinforcement learning. At Amazon Robotics, we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, depth, force, tactile, linguistic) - Accelerate policy skill acquisition through imitation learning and reinforcement learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities As an Applied Scientist in the Applied AI and Robotics Foundations Model team, you will: - Model Development and Training: Designing and implementing the model architectures, training and fine tuning the foundation models using various datasets, and optimize the model performance through iterative experiments - Data Management: Process and prepare training data, including data governance, provenance tracking, data quality checks and creating reusable data pipelines. - Experimentation and Validation: Design and execute experiments to test model capabilities on the simulator and on the embodiment, validate performance across different scenarios, create a baseline and iteratively improve model performance. - Code Development: Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Research: Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Collaboration: Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. We are looking for an experienced Data Scientist to help architect state-of-the-art test infrastructure and lead the development of data models and analysis tools to represent the ground truth about satellite test results in order to facilitate important business decisions. Our team is responsible for core infrastructure and tools that will serve as the backbone of automated satellite testing operations to enable rapid scaling of manufacturing processes. Key job responsibilities * Work with engineering, software and manufacturing teams to understand drivers, impacts, and key influences on satellite performance * Lead the design, build and implementation of production models and make decisions in real time for satellite test results * Drive actions at scale to optimize test methodology and drive increases to satellite reliability * Analysis and modeling of satellite telemetry from test results in lab and on-orbit * Develop models and data pipelines for satellite telemetry * Create and manage datasets for continued pre-training and supervised fine-tuning of LLMs * Develop scalable visualizations for analysis of satellite performance A day in the life As Amazon Leo Data Scientist you will own the architecture definition and development of data analysis tools to to aid engineering and production teams in deciding flight-worthiness of each Amazon Leo satellite and historical traceability tools to enable simplified discovery and interpretation of past test data. You will work with multiple engineering, software and manufacturing teams across ground and space systems, to specify requirements, define data collection, interpretation strategies, data pipelines and implement data analysis and reporting tools for Integrated Vehicle tests. Your focus will be in optimizing the analysis of test results to enable Amazon Leo production plans. About the team The Automated Vehicle Testing Team is a mix of scientists and software engineers responsible for data infrastructure, tools, and research that serve as the backbone of automated satellite testing operations to enable rapid scaling of manufacturing processes.

Amazon's Worldwide Grocery Stores (WWGS), Data & Science team is seeking an Applied Scientist to join our Sales & Operations Planning (S&OP) and Supply Chain Science team. In this role, you will help build forecasting models that drive labor planning across the Amazon Grocery Network, where forecast misses can lead directly to staffing inefficiencies, higher costs, and degraded customer experience. You will contribute to the development and deployment of demand and labor forecasting models using Time-series, Bayesian and Structural methods, and Machine Learning. Senior scientists on the team will partner with you to scope problems and review designs, giving you room to build depth in forecasting science and production ML. You will also work directly with engineering partners, product owners, and business stakeholders, so you will see how your models change the decisions they make. Forecasts directly inform downstream labor and capacity decisions, so understanding how errors affect stakeholders is as important as improving accuracy. You will participate in design and roadmap discussions, communicate clearly with technical and non-technical partners, and develop judgment about the trade-offs in the systems you contribute to. We are investing in Generative AI to advance forecasting workflows, moving from human-in-the-loop to AI-in-the-loop decision support. Opportunities include automating forecast overrides for known events, identifying persistent bias, and augmenting planner and scientist judgment with agentic tools. Key job responsibilities - Develop, evaluate, and deploy components of our demand and labor forecasting models, including statistical time-series, Bayesian, and machine-learning models with distributional objectives, with input and guidance from senior scientists. - Translate business problems into well-defined scientific solutions with clear objectives, constraints, and success metrics, partnering with senior scientists on the more ambiguous ones. - Analyze forecast performance and downstream impact on labor planning and capacity decisions; develop metrics that reflect business outcomes, not only forecast accuracy. - Prototype and evaluate Generative AI approaches in our forecasting workflows and help productionize the ones that succeed. - Partner with engineering teams to produce models, contribute to data pipelines, and build scalable, maintainable forecasting systems. - Monitor deployed models, investigate performance issues, and continuously improve model quality and calibration. - Communicate technical concepts and recommendations clearly through documentation, presentations, and design reviews with scientists, engineers, product managers, and business leaders. - Contribute to the internal scientific community through knowledge sharing and, where appropriate, research publications.

Amazon's Compliance and Safety Services (CoSS) Team is looking for a smart and creative Applied Scientist to apply and extend state-of-the-art research in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model to join the Applied Science team. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to drive research that will shape new ML solutions for product compliance and safety around the globe in order to achieve best-in-class, company-wide standards around product assurance. You will research on large amounts of tabular, textual, and product image data from product detail pages, selling partner details and customer feedback, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms to improve safety and compliance mechanisms. You will partner with engineers, technical program managers and product managers to design new ML solutions implemented across the entire Amazon product catalog. Key job responsibilities As an Applied Scientist on our team, you will: - Research and Evaluate state-of-the-art algorithms in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model. - Design new algorithms that improve on the state-of-the-art to drive business impact, such as synthetic data generation, active learning, grounding LLMs for business use cases - Design and plan collection of new labels and audit mechanisms to develop better approaches that will further improve product assurance and customer trust. - Analyze and convey results to stakeholders and contribute to the research and product roadmap. - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Publish research publications at internal and external venues. About the team The science team delivers custom state-of-the-art algorithms for image and document understanding. The team specializes in developing machine learning solutions to advance compliance capabilities. Their research contributions span multiple domains including multi-modal modeling, unstructured data matching, text extraction from visual documents, and anomaly detection, with findings regularly published in academic venues.

We are looking for an seasoned Applied Scientist to design, build, and deploy the ML/AI models that power our decision intelligence platform. You will work at the intersection of causal inference, time-series forecasting, anomaly detection, and LLM-based reasoning — all applied to real operational problems with measurable business impact. Key Job Responsibilities Decision Intelligence Models - **Causal inference & root cause analysis:** Build models that decompose fleet-wide metric movements into root causes, distinguishing correlation from causation across operational dimensions (site, service, failure mode, time) - **Dose-response modeling:** Develop models that learn the quantitative relationship between intervention intensity and outcome magnitude - **Forecasting & projection:** Build time-series models that project metric trajectories under different intervention scenarios, enabling "if we do X, expect Y by date Z" recommendations - **Anomaly detection & trend identification:** Develop multi-variate anomaly detection that distinguishes signal from noise in noisy operational data, and identifies emerging patterns before they become crises - **Confidence calibration:** Build and maintain calibrated confidence scores for recommendations, ensuring the system knows what it knows and what it doesn't - **Outcome attribution:** Design experiments and causal methods to measure the true impact of interventions LLM Integration & Reasoning - **Structured reasoning:** Design LLM prompting architectures that reliably transform operational data into executive-quality narrative summaries, decision framings, and recommendation rationales - **LLM evaluation:** Build evaluation frameworks that measure LLM output quality (accuracy, actionability, calibration) and detect degradation over time - **RAG systems:** Design retrieval-augmented generation systems that ground LLM outputs in operational data, historical playbooks, and institutional knowledge - **Progressive autonomy:** Design the trust-calibration system where AI gradually earns expanded authority based on demonstrated accuracy over time Research & Production - **End-to-end ownership:** Take models from research through production deployment — you ship, you monitor, you iterate - **Experimentation:** Design A/B tests and quasi-experiments to validate model improvements and measure business impact - **Stakeholder communication:** Translate complex scientific results into actionable insights for non-technical senior leaders