Careers

As part of the AI Operations Integration team, we're passionate about pushing the boundaries of AI and transforming how operations teams work. We are looking for an entrepreneurial, experienced, creative, and AI-Native Data Scientist I to join our team. As a Data Scientist I on the AI Operations Integration team, you'll have the opportunity to work on exciting, ambiguous problems that combine Large Language Models (LLMs), Generative AI, and predictive analytics to create intelligent, data-driven operational solutions that fundamentally change how work gets done across Amazon's global operations footprint. You will be responsible for leading the development and delivery of core data science capabilities that power AI-enabled operations. You will have significant influence on our overall strategy by defining analytical approaches, driving solution architecture, and spearheading the data science best practices that enable a high-quality, scalable AI ecosystem. In this role, you'll collaborate with a diverse team of software engineers, AI/ML specialists, operations experts, and technical program managers to develop novel solutions that advance the state of the art in AI-enabled operations. You'll leverage Amazon's vast data resources and computing infrastructure to accelerate development and drive innovation. Your contributions will help define our overall data science strategy, from data enrichment and model optimization to system architecture and best practices, creating a virtuous cycle of AI-enablement that continuously improves operational excellence. Key job responsibilities - Assess and select ideal solution approaches from a wide range of data science methodologies, including machine learning, statistical modeling, NLP, and LLM-based techniques, to solve complex, ambiguous operational problems with significant business impact. - Apply deep expertise to problems involving complex interactions among software systems, data pipelines, and operational processes; design solutions that accurately model these interactions and are extensible, actionable, and easy for others to contribute to. - Own and deliver end-to-end data science solutions for the business with minimal assistance, building a track record of successful launches that drive measurable operational improvements across Amazon's global footprint. - Work closely with operations business teams to deeply understand their challenges, translate ambiguous needs into well-defined problem statements, and ensure data science solutions are grounded in real operational context. - Take the lead on large, cross-functional data science initiatives; drive solutions and influence change across multiple teams connected by shared systems and processes; build consensus among discordant views and align stakeholders on the right path forward. - Make sound scientific and technical trade-offs to meet both short-term operational needs and long-term technology sustainability goals; advocate for the right measurements, sensors, and metadata to ensure solutions are built on reliable signal. - Stay current on data science developments and emerging research; raise awareness of new and well-established techniques across the team; lead knowledge-sharing sessions and mentor data scientists at all levels to help develop the best. - Drive data science best practices, set standards, and proactively lead initiatives to improve operational excellence; identify blind spots in current metrics, challenge assumptions, and restructure data sources to better reflect operational reality. - Partner with engineering and AI/ML teams to integrate data science solutions into existing operational systems; contribute to strategic planning (OP1/QBR/MBR) and advise senior leadership on AI investment priorities and data science strategy. A day in the life You start your morning with a profitability puzzle. Thousands of low-price products are losing money, and no single team can explain why. The buying, placement, and fulfillment systems each say they did the right thing, but the customer's order still ships in three boxes from three warehouses. You trace decisions across systems, find that a parameter was quietly misconfigured weeks ago, and write up the evidence chain. Later you dig into a natural experiment, a recent policy change gave some products broader warehouse coverage. You run a causal analysis to test whether that actually improved shipment consolidation, check the assumptions, and document what you find with confidence intervals and boundary conditions. Not everything is a clean win: the effect is real for products customers buy together, but disappears for standalone items. A couple times a week, you join a cross-team working session where scientists, engineers, and data teams collaborate on end-to-end investigations. You're connecting the dots across systems that don't normally talk to each other tracing a product from purchase order to customer doorstep and pinpointing where value leaks. Some cases have obvious fixes. The more interesting ones are where every system worked as designed but the outcome is still bad. On other days you might build a counterfactual simulation to test whether a different optimization approach would change the economics, design an A/B test to validate it, or present findings to leadership walking them through what you know, what you don't, and what level of confidence each finding carries. The thread that connects it all: you're turning complex cross-system problems into structured evidence that people can act on. Some of that is causal inference, some is building AI-assisted investigation tools (and figuring out where AI helps vs. where it confidently gives you the wrong answer), and some is just good old-fashioned detective work across messy operational data. About the team We're part of a broader organization transforming how global operations teams work through AI. Within that mission, our team focuses on the hardest diagnostic problems: when automated supply chain systems produce bad outcomes and no single team can explain why. We build decision intelligence platforms that traces decisions across automated systems and uses causal engines and AI to find root causes. You'll work alongside scientists, SDEs, and ML engineers, and collaborate regularly with cross-functional partner SMEs. The team is new and you'd help shape it from the ground up.

Are you excited about the digital media revolution and passionate about designing and delivering advanced analytics that directly influence the product decisions of Amazon's digital businesses. Do you see yourself as a champion of innovating on behalf of the customer by turning data insights into action? The Amazon Digital Acceleration Analytics team is looking for an analytical and technically skilled individual to join our team. In this role, you will invent, build and deploy state of the art machine-learning models and systems to enable and enhance the team's mission This role offers wide scope, autonomy, and ownership. You will work closely with software engineers & data engineers to put algorithms into practice. You should have strong business judgement, excellent written and verbal communication skills. The candidate should be willing to take on challenging initiatives and be capable of working both independently and with others as a team. Key job responsibilities We are looking for an experienced data scientist with strong foundations in mathematics, statistics & machine learning with exceptional communication and leadership skills, and a proven track record of delivery. In this role, You will Define a long-term science vision and roadmap for the team, driven fundamentally from our customers' needs, translating those directions into specific plans for engineering teams. Design and execute machine learning projects/products end-to-end: from ideation, analysis, prototyping, development, metrics, and monitoring. Drive end-to-end statistical analysis that have a high degree of ambiguity, scale, and complexity. Research and develop advanced Generative AI based solutions to solve diverse customer problems. About the team The MIDAS team operates within Amazon's Digital Analytics (DA) engineering organization, building analytics and data engineering solutions that support cross-digital teams. Our platform delivers a wide range of capabilities, including metadata discovery, data lineage, customer segmentation, compliance automation, AI-driven data access through generative AI and LLMs, and advanced data quality monitoring. Today, more than 100 Amazon business and technology teams rely on MIDAS, with over 20,000 monthly active users leveraging our mission-critical tools to drive data-driven decisions at Amazon scale.

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. The AB Go-To-Market Operations Science team (GTMO - Science) is revolutionizing sales productivity through AI-powered solutions. We develop transformative tools that help Account Executives (AEs) to prioritize accounts, recommend product features, and engage more effectively with customers. We partner closely with Product, tech, BI, sales, and marketing teams to launch and scale high-impact global AI products. We're seeking an Applied Scientist to join our team to improve the productivity and efficiency of AEs. You'll be part of expanding GenAI capabilities and scaling its impact across global markets. A successful Applied Scientist at Amazon demonstrates bias for action and operates in a startup environment, with leadership skills, and proven ability to build and manage medium-scale modeling projects, identify data requirements, build methodology and tools that are statistically grounded. We need great leaders to think big and design new solutions to solve complex problems using machine learning (ML) and Generative AI techniques to improve our customers’ experience when using AB. You have hands-on experience making the right decisions about technology, models and methodology choices. Key job responsibilities As an Applied Scientist, you will primarily leverage machine learning techniques and generative AI to outreach customers based on their life cycle stage, behavioral patterns, and purchase history. You may also perform text mining and insight analysis of real-time customer conversations and make the model learn and recommend the solutions. Your work will directly impact the trust customers place in Amazon Business. You will partner with product management and technical leadership to identify opportunities to innovate customer journey experiences. Additional responsibilities include: - Ability to understand a business problem and the available data and identify what statistical or ML techniques can be applied to answer a business question - Design and lead large projects and experiments from beginning to end, and drive solutions to complex or ambiguous problems - Use broad expertise to recommend the right strategies, methodologies, and solve challenges using statistical modeling, machine learning, optimization, and/or other approaches for quantifiable impact on the business - Build models that measure incremental value, predict growth, define and conduct experiments to optimize engagement of AB customers, and communicate insights and recommendations to product, sales, and finance partners. A day in the life In this role, you will be a technical expert with significant scope and impact. You will work with Technical Product Managers, Data Engineers, other Scientists, and Salesforce developers, to build new and enhance existing ML models to optimize customer experience. You will prototype and test new ideas, iterate quickly, and deploy models to production. Also, you will conduct in-depth data analysis and feature engineering to build robust ML models.

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. The AB Go-To-Market Operations Science team (GTMO - Science) is revolutionizing sales productivity through AI-powered solutions. We develop transformative tools that help Account Executives (AEs) to prioritize accounts, recommend product features, and engage more effectively with customers. We partner closely with Product, tech, BI, sales, and marketing teams to launch and scale high-impact global AI products. We're seeking an Applied Scientist to join our team to improve the productivity and efficiency of AEs. You'll be part of expanding GenAI capabilities and scaling its impact across global markets. A successful Applied Scientist at Amazon demonstrates bias for action and operates in a startup environment, with leadership skills, and proven ability to build and manage medium-scale modeling projects, identify data requirements, build methodology and tools that are statistically grounded. We need great leaders to think big and design new solutions to solve complex problems using machine learning (ML) and Generative AI techniques to improve our customers’ experience when using AB. You have hands-on experience making the right decisions about technology, models and methodology choices. Key job responsibilities As an Applied Scientist, you will primarily leverage machine learning techniques and generative AI to outreach customers based on their life cycle stage, behavioral patterns, and purchase history. You may also perform text mining and insight analysis of real-time customer conversations and make the model learn and recommend the solutions. Your work will directly impact the trust customers place in Amazon Business. You will partner with product management and technical leadership to identify opportunities to innovate customer journey experiences. Additional responsibilities include: - Ability to understand a business problem and the available data and identify what statistical or ML techniques can be applied to answer a business question - Design and lead large projects and experiments from beginning to end, and drive solutions to complex or ambiguous problems - Use broad expertise to recommend the right strategies, methodologies, and solve challenges using statistical modeling, machine learning, optimization, and/or other approaches for quantifiable impact on the business - Build models that measure incremental value, predict growth, define and conduct experiments to optimize engagement of AB customers, and communicate insights and recommendations to product, sales, and finance partners. A day in the life In this role, you will be a technical expert with significant scope and impact. You will work with Technical Product Managers, Data Engineers, other Scientists, and Salesforce developers, to build new and enhance existing ML models to optimize customer experience. You will prototype and test new ideas, iterate quickly, and deploy models to production. Also, you will conduct in-depth data analysis and feature engineering to build robust ML models.

Amazon is looking for a passionate and inventive scientist to advance the science in foundational models and Agentic AI. Specifically, as part of our science team in Amazon AWS Agentic AI, you will lead the research and development of techniques for efficient and effective Agent optimization/learning, through various techniques ranging from model fine-tuning (e.g. RL) to context optimization, as a foundational layer for AWS customers to build reliable and performant Agents. You will have the opportunity to take a product from zero to one by influencing directly the product and science roadmap, and impact millions of our customers. You will also gain hands on experience with Amazon’s large-scale computing resources to accelerate advances in foundation models. Job Responsibility * Develop short-term and long-term science roadmap for research in the broad area of Agent optimization/learning, which could range from RL reward shaping, training efficiency optimization, to automatic prompt optimization and techniques to learn from agent memory. * Develop concrete science plan, implement and validate research idea before moving it to production * Collaborate across product and engineering teams to transfer science innovations into AWS customer facing product. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon Ads is a multi-billion dollar global business that delivers advertising experiences across Amazon's owned-and-operated properties (including Prime Video, Twitch, Fire TV, and Amazon.com), third-party publisher networks, and emerging channels like generative AI-powered shopping experiences. As one of the fastest-growing segments of Amazon, we operate at unprecedented scale across desktop, mobile, connected TV, and emerging surfaces. Within Amazon Ads, Traffic Quality is a critical pillar of advertiser trust and marketplace integrity. Our mission is to build advanced capabilities that work at petabyte scale to detect sophisticated invalid traffic (IVT) which includes sophisticated non-human traffic, bot networks, and fraudulent engagement patterns across programmatic advertising. We are on a journey to establish Amazon Ads as an industry leader in traffic quality standards and transparency. Our research agenda focuses on staying ahead of adversarial actors through continuous innovation in detection methodologies, leveraging state-of-the-art techniques in deep learning and generative modeling, user behavior and multi-modal representation learning, anomaly detection, time-series analysis, and sparse labeling methods. We process billions of ad events daily, developing novel algorithms that balance precision and recall while operating under strict latency constraints. Our work directly protects hundreds of millions of dollars in advertiser spend annually while maintaining a seamless user experience. Key job responsibilities As an Applied Scientist II in Traffic Quality, you will solve inherently hard problems in advertising fraud detection using deep learning, self-supervised techniques, representation learning, and advanced clustering. You'll work on systems that process billions of ad impressions and clicks per day, using Amazon's cloud services including EC2, S3, EMR, Sagemaker, and RedShift. - Define and frame new research problems in fraud detection where neither problem nor solution is well-defined. - Invent and adapt new machine learning approaches, models, and algorithms to detect sophisticated invalid traffic. - Design and deploy production-quality ML components that directly impact advertiser trust and the business top-line. - Apply domain knowledge to perform broad data analysis as a precursor to modeling and build business insights. - Work with unstructured and massive datasets to deliver results. - Produce research reports meeting top-tier external publication standards. - Contribute to the scientific community through publications at peer-reviewed venues and reviewing research submissions. - Mentor and develop junior scientists on the team. About the team Here are a few papers published by the team: 1/ [Scaling Generative Pre-training for User Ad Activity Sequences. AdKDD 2023.](https://assets.amazon.science/b7/42/03be071743d5a57cb1656e6caa34/scaling-generative-pre-training-for-user-ad-activity-sequences.pdf) 2/ [SLIDR: Real-time Robot Detection On Online Ads, IAAI 2023, Deployed Highly Innovative Applications of AI Track (AAAI 2023)](https://assets.amazon.science/75/2f/3b7106b143f38f7f4d2806388ace/real-time-detection-of-robotic-traffic-in-online-advertising.pdf) 3/ [Self-supervised Representation Learning Across Sequential and Tabular Features Using Transformers, NeurIPS 2022, First Table Representation Learning Workshop](https://openreview.net/forum?id=wIIJlmr1Dsk)

Amazon Robotics is transforming warehouse automation through edge AI and machine learning applied to real-world robotics challenges. We're seeking a Applied Scientist to advance our mobile manipulation capabilities by developing learning-based approaches that enable robots to navigate and manipulate objects in dynamic fulfillment environments. This role offers the opportunity to apply state-of-the-art research to production systems operating at Amazon's unprecedented scale. Key job responsibilities - Model Development and Training: Designing and implementing the model architectures, training and fine tuning the models using various datasets, and optimize the model performance through iterative experiments - Data Management: Process and prepare training data, including data governance, provenance tracking, data quality checks and creating reusable data pipelines. - Experimentation and Validation: Design and execute experiments to test model capabilities on the simulator and on the embodiment, validate performance across different scenarios, create a baseline and iteratively improve model performance. - Code Development: Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Research: Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Collaboration: Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun!

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist III Job Location: Chicago, Illinois Job Number: AMZ9675101 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Data Scientist III Job Location: Austin, Texas Job Number: AMZ9442227 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. Position Requirements: Master's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science or a related field and two years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and two years of experience. Must have one year of experience in the following skills: (1) building statistical models and machine learning models using large datasets from multiple resources; (2) building complex data analyses by leveraging scripting languages including Python, Java, or related scripting language; and (3) communicating with users, technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools to support the organization. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $159,200/year to $215,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

We are seeking a talented, customer-focused Senior Applied Scientist to join the AVS ProServe Science and Data Team. In this role, you will develop and apply machine learning algorithms to solve ambiguous business problems, leading the roadmap to help vendors understand their customers, identify opportunities for growth and define long-term strategy. The ideal candidate brings deep expertise in machine learning, interpretable models, transformers, and experimentation, along with the business acumen to translate problems into scalable science solutions. We're looking for a self-starter with an entrepreneurial spirit who is comfortable with ambiguity, demonstrates strong attention to detail, and thrives in a fast-paced, data-driven environment — with a passion for driving measurable impact. Key job responsibilities • Develop customer understanding models by designing and building orchestrated ML solutions that enable vendors to deeply understand their customers and uncover growth opportunities • Bridge science and business strategy by translating model outputs into actionable insights and recommendations that inform vendor growth strategies, customer acquisition, and long-term planning • Measure and validate business impact by closing the loop between science solutions and business outcomes — establishing measurement frameworks that quantify impact, surface new opportunities, and continuously refine the path to vendor growth • Lead cross-functional collaboration by working with engineers, scientists, consultants, and business leaders to deploy scalable solutions while communicating complex technical concepts clearly to non-technical audiences • Stay at the forefront of innovation by applying state-of-the-art techniques in machine learning, interpretable models, and transformers to solve ambiguous business problems while fostering rapid experimentation and continuous learning