Careers

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive Sr language Data Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will collaborate with fellow Language Data Scientists, Program managers, as well as Stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement. You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization. Key job responsibilities Collaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLM Produce and manipulate different types of language data, analyze, and provide efficient solutions Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off Engineer prompts to guide generative AI to produce desired outputs in context Automate operations and perform data analysis using python, or other scripting language. Advocate strict adherence to annotation guidelines Test and deploy changes to Alexa's language understanding codebase Identify and solve production issues that are impacting the Alexa customer experience, Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experience Own the customer-facing machine learning and deterministic models for a specific domain of features Use modeling tools to bootstrap and test new functionalities

We are looking for a senior audio applied scientist with experience and expertise in speech and audio signal processing, machine learning, automatic speech recognition, and/or natural language processing to work on state-of-the-art solutions for applications including speech enhancement, voice analytics, and real-time transcription of conversational audio. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive and launching it as a publicly available service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Our team’s charter as part of the Amazon Connect organization is to think big, re-imagine, innovate, and deliver novel, state-of-the-art solutions to audio and video problems. We are interested in all aspects of audio, video, and media technology, and we leverage the latest machine learning and signal processing techniques to surprise and delight our customers. Our applications include real-time audio/video communications, audio/video scene analysis, anomaly detection, audio/speech/music/image/video processing, enhancement, analysis, synthesis and coding. We have the nimbleness of a small startup but, at the same time, the immense resources of AWS - the world leader in cloud computing - behind us as well. If you want to innovate on the cutting edge while having a profound and direct impact on the end customer experience, this is the team to be on! About the team AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

The Amazon Artificial General Intelligence (AGI) team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms within the realm of Generative AI. Key responsibilities include: - Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML for GenAI. - Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. - Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. - Engage in effective technical communication (written & spoken) with coordination across teams. - Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. - Publish research papers in internal and external venues of repute - Support on-call activities for critical issues Basic Qualifications: - Master’s or PhD in computer science, statistics or a related field - 2-7 years experience in deep learning, machine learning, and data science. - Proficiency in coding and software development, with a strong focus on machine learning frameworks. - Experience in Python, or another language; command line usage; familiarity with Linux and AWS ecosystems. - Understanding of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. - Excellent communication skills (written & spoken) and ability to collaborate effectively in a distributed, cross-functional team setting. - Papers published in AI/ML venues of repute Preferred Qualifications: - Track record of diving into data to discover hidden patterns and conducting error/deviation analysis - Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations - The motivation to achieve results in a fast-paced environment. - Exceptional level of organization and strong attention to detail - Comfortable working in a fast paced, highly collaborative, dynamic work environment

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive sr language data Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will collaborate with fellow language data scientists, program managers, as well as stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement. You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization. Key job responsibilities Collaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLM Produce and manipulate different types of language data, analyze, and provide efficient solutions Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off Engineer prompts to guide generative AI to produce desired outputs in context Automate operations and perform data analysis using python, or other scripting language. Advocate strict adherence to annotation guidelines Test and deploy changes to Alexa's language understanding codebase Identify and solve production issues that are impacting the Alexa customer experience, Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experience Own the customer-facing machine learning and deterministic models for a specific domain of features Use modeling tools to bootstrap and test new functionalities

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. Key job responsibilities As an Applied Scientist with the AIT team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistance technology. You will leverage Amazon’s heterogeneous data sources, unique but diverse international customer nuances and large-scale computing resources to accelerate advances in voice domain in multi-modal setup. The ideal candidate possesses a solid understanding of machine learning fundamentals and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to will tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. A day in the life · Analyze, understand, and model customer behavior and the customer experience based on large scale data. Especially showing passion towards solving for international customer-centric challenges. · Build novel online & offline evaluation metrics an methodologies for personal digital assistants and customer scenarios, on multi-modal devices. · innovate and deliver deep learning based innovation across life-cycle such as policy-based learning, international customer specific model performance tuning. · Quickly experiment and setup experimentation framework for agile model and data analysis or A/B testing · Contribute through industry first research to drive the innovation forward.

If you are excited about applying your science and engineering skills in business problems in the space of Credit management, B2B Financial Service, and Payments, we invite you to consider this Applied Scientist opportunity within Amazon B2B Payments and Lending (ABPL). ABPL is seeking a Senior Applied Scientist who combines their scientific and technical expertise with business intuition to build flexible, performant, and global solutions for complex financial and risk problems. You will develop and deploy production models to enhance our product features & processes that will delight our customers. Key job responsibilities As a Sr. Applied Scientist, you will design and build systems that support financial products. You will work closely with business partners, software and data engineers to build and deploy scalable solutions that deliver exceptional value for our customers. You will utilize intellectual and technical capabilities, problem solving and analytical skills, and excellent communication to deliver customer value. You will partner with product and operations management to launch new, or improve existing, financial products within Amazon. Other responsibilities include: - Apply advanced data mining, machine learning and other analytical/scientific techniques to create ML models and support Credit Management processes - Source, incorporate, and analyze alternative credit data to drive innovation - Own production model (real time and batch) , conduct code review and model monitoring to insist high bar of operating efficiencies and excellence and ensure high performant on the models - Collaborate effectively with Credit Strategy, Operations, Product, data and engineering teams in ABPL to underwrite new customers and manage portfolio risk - You will be responsible for researching as well as educating the business, product, marketing and product teams on the implementation of the models and enable strategic decision making. - Understand business and product strategies, goals and objectives. Make recommendations for new techniques/strategies to improve customer outcomes. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

The Sr. Applied Scientist will be responsible for building advanced forecasting models for Amazon Devices using the latest machine learning and deep learning techniques. They will develop scalable, accurate predictive models to drive key decision making that supports critical business decisions (including pricing, promotions and supply chain) for all of Amazon consumer hardware product lines WW. Collaborating with cross-functional teams, they will integrate these models into operational systems to enhance data-driven decision-making and optimize business outcomes. A strong focus on applying cutting-edge ML/DL methodologies and a passion for innovation will be key to success in this role. Key job responsibilities - Build and implement advanced forecasting models using machine learning techniques such as transfer learning, neural networks, and time series models, driving decisions for pricing, promotions, and supply chain optimization. - Write efficient, scalable production code (Python or equivalent) to develop and productionalize models using frameworks like TensorFlow, PyTorch, and scikit-learn, collaborating with data engineers to ensure smooth deployment into real-time systems. - Continuously optimize models through techniques like hyperparameter tuning, feature engineering, and cross-validation, leveraging tools such as TensorFlow and Keras to improve performance and scalability. - Communicate complex model results and insights using data visualization tools (e.g., Matplotlib, Seaborn) and provide actionable recommendations to cross-functional teams for pricing, promotions, and supply chain strategies.

As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). About the team Want to be part of the team whose mission is to expand Alexa to new countries, languages, devices and cultures? The Alexa International team makes it happen. Our customers are very diverse in where they live, the languages they speak to Alexa, the devices they use and the content that matters most. In turn our problems are diverse and need innovative solutions. Alexa International is at the nexus of all other Alexa teams and features, such as Smart Home, Music, News, ASR (Automatic Speech Recognition), NLU (Natural Language Understanding), Fire TV, Skills etc. It collaborates with hardware and software developers within and outside Amazon to build delightful experience for our customers. We’re working hard, having fun, and making history; come join us!

We are seeking a talented and eager-to-learn Entry-Level Applied Scientist to join our team and contribute to the development of cutting-edge machine learning solutions for our customers in the MENA region. As an Entry-Level Applied Scientist, you will have the opportunity to apply off-the-shelf algorithms to well-defined problems, expand your science skills, and make meaningful contributions to the team. Key job responsibilities • Develop machine learning models, run A/B experiments, and perform statistical analysis to provide insights that drive business objectives. • Collaborate with cross-functional teams, including product managers, engineers, and more experienced applied scientists, to identify high-impact areas for innovation. • Proactively seek to identify business opportunities and insights and provide solutions to automate and optimize key business processes and policies based on a broad and deep knowledge of Amazon data, industry best-practices, and work done by other teams. • Establish scalable, efficient, and automated processes for large-scale data analysis, model development, validation, and deployment. • Analyze and extract relevant insights from large datasets using a variety of techniques, including machine learning, data mining, and statistical analysis. A day in the life Applying relevant science solutions for well defined problem statements. Collaborating with other scientists in the team and enhancing the solutions. About the team The MENA Science team works closely with the business and engineering teams in building ML solutions that create an impact for MENA businesses. This is a great opportunity to leverage your machine learning and data mining skills to create a direct impact on consumers and end users.

We are seeking a highly talented Applied Scientist to join our MENA Science team and drive the development of state-of-the-art machine learning solutions for our customers in the MENA region. In this role, you will leverage state-of-the-art machine learning and data science techniques to create cutting-edge solutions that directly address critical customer problems. Your work will directly impact the customer experience and profitability of our MENA businesses, helping us enhance catalog quality, improve machine translation, prevent abuse and fraud etc. Key job responsibilities • Invent, implement, and deploy cutting-edge machine learning algorithms and models to solve complex, real-world problems for our MENA customers. • Collaborate closely with cross-functional teams, including product managers, engineers, and other applied scientists, to identify high-impact areas for innovation. • Prototype and test new approaches, such as leveraging large language models (LLMs) and other advanced techniques, to drive measurable improvements in key business metrics. • Tackle a diverse range of challenges, such as improving catalog quality through large language models, enhancing machine translation, developing abuse prevention systems etc. • Staying up-to-date with the latest advancements in machine learning and data science, and proactively identifying opportunities to apply these techniques to drive business impact. • Contribute to the broader scientific community by publishing your work at top-tier conferences and journals. A day in the life Diving deep in to ambiguous and complex business problems and translating them to appropriate ML problem statements. Applying relevant science solutions for the ML problems. Staying abreast with evolving science landscape and applying the state-of-the-art. About the team MENA tech is a 200 people tech organization spread across Jordan, UAE, India and Seattle, building amazing solutions for customers in the region. We deploy in MENA first but build for the world.