Careers

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, State-of-the-art technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. * Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. * Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. We are the Sponsored Products - Marketplace Intelligence (MI) team. We are looking for an Applied Scientist to help build production ML and bandit solutions to customize the search experience. We determine which ads to show in Amazon search, where to place them, how many ads to place, and to which customers. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers’, advertisers’, and Amazon’s interests. To do this, we apply a broad range of machine learning, causal inference, and optimization techniques to continuously explore, learn, and optimize the allocation and ranking of ads on the search page. We are an interdisciplinary team with a focus on customer obsession and inventing and simplifying. Our primary focus is on improving the SP experience in search by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them. You will be on the Search Ad Ranking and Interleaving team org - specifically the team that focusses on whole page optimization. Our mission is to personalize and contextualize SP ad allocation on the entire search page. We do this by modeling shopper responses to the number, placement, and quality of ads. We are a data- and hypothesis-driven organization that uses online experimentation, simulation, causal modeling, and online feedback to place ads where they’re useful to shoppers and provide improved discoverability and sales for advertisers. This is a unique opportunity for someone who wants to have broad business impact, a direct impact on customers and the search experience, and get broad exposure to a wide range of scientific techniques (machine learning, bandit learning, optimization, LLMs). We are looking for an Applied Scientist to join Interleaving team in Marketplace Intelligence with a broad mandate to experiment and innovate to grow Sponsored Products. We’d like someone with practical experience with LLMs / GenAI for production to improve how we rank and allocate ads on the page today. If you thrive in a product-focussed and data-driven environment, then this role is for you. As a Applied Scientist on this team, you will help to identify unique opportunities to create customized and delightful shopping experience for our growing marketplaces worldwide. Your job will be to identify big opportunities for the team that can help to grow Sponsored Products business working with retail partner teams, product managers, software engineers and TPMs. You will have opportunity to design, run and analyze / experiments to improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact. More importantly, you will have the opportunity to broaden your technical skills in an environment that thrives on creativity, experimentation, and product innovation. Key job responsibilities * Tackle and solve challenging science and business problems that balance the interests of advertisers, shoppers, and Amazon. * Develop real-time machine learning algorithms to allocate billions of ads per day in advertising auctions. * Develop efficient algorithms for multi-objective optimization and AI control methods to find operating points for the ad marketplace then evolve them * Be an expert at designing and implementing solutions that use a range of data science methodologies to automate data analysis or to solve complex business problems. * Perform hands-on analysis and modeling of enormous data sets to develop insights that improve shopper experience, without compromising Ad revenue in addition to designing metrics for complex systems. * Drive end-to-end machine learning projects that have a high degree of ambiguity, scale, complexity. * Run A/B experiments, gather data, and perform statistical analysis.

We are seeking a Senior Applied Scientist to join our Robotics Simulation (AR R&D) team developing simulation environments and foundational models for robotics. You will lead the development of 3D physics-based simulation environments and tools to automate reusable sim asset creation for training large-scale machine learning models. Key job responsibilities - Mentor a team of scientists on Robotic Simulation best practices - Establish processes for developing simulations for reinforcement learning, closed-loop simulations and synthetic data generation - Create frameworks for incorporating essential robotics features, including accurate modeling of sensors, actuators, and controllers into simulations - Build real-to-sim workflows for dynamic environments and robotics tasks - Direct the implementation of simulation features to minimize sim-to-real gaps through domain randomization and system identification - Create asset tool chains supporting industry-standard formats (URDF, MJCF, USD) - Collaborate closely with a team of ML researchers to enable large-scale robotics training pipelines A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Robotics Simulation team’s mission is to build simulation and visualization technologies that help its customers do their work easier, faster, and do it with greater effect. We build simulation products empowering our customers to extend upon and build a wide variety of simulation models from low level physics and sensor simulations to large scale solution level simulations. We create digital twins with multiple levels of detail enabling use across any 3D application and infrastructure. We educate our customers through early prototyping of new concepts. Lastly, we empower our customers to visualize their simulations through technology that strives to produce realistic and accurate representations of the simulated world.

Device Economics is looking for a senior economist experienced in causal inference, machine learning, empirical industrial organization, and scaled systems to work on business problems to advance critical resource allocation and pricing decisions in the Amazon Devices org. Senior roles lead vision setting, methods innovation, and act as thought leaders to Devices finance and business executives. Output will be included in scaled systems to automate existing processes and to maximize business and customer objectives. Amazon Devices designs and builds Amazon first-party consumer electronics products to delight and engage customers. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers in several regions. The space becomes more complex with dynamic product offering with new product launches and new marketplace launches. The Device Economics team leads in analyzing these complex marketplace dynamics to enable science-driven decision making in the Devices org. Device Economics achieves this through scientific applications that provide deep understanding of customer preferences. Our team’s outputs inform product development decisions, investments in future product categories, and product pricing and promotion. We have achieved substantial impact on the Devices business, and will achieve more. Device Economics seeks an experienced economist adept in measuring customer preferences and behaviors with proven capacity to innovate, scale measurement, drive rigor, and mentor talent. Key job responsibilities The candidate will work with Amazon Devices science leadership to refine science roadmaps, models, and priorities for innovation and simplification, and advance adoption of insights to influence important resource allocation and prioritization decisions. Effective communication skills (verbal and written) are required to ensure success of this collaboration. The candidate must be passionate about advancing science for business and customer impact.

Economists on the Seller Fee Science team design scalable strategies and technology for the fees Amazon charges to third-party sellers, world wide. Our challenge is to facilitate continued improvement in both customer experience (selection, prices, delivery speed) and selling partner growth and innovation, while optimizing for Amazon's long-term profits. Key job responsibilities Design and develop models to assess the causal impact of fees, and fee-related policy on third party sellers’ behavior and business performance. Lead enhancements into existing fee calculation models to maximize the long term health of the Amazon third-party marketplace. Own the scientific vision and direction related to fees worldwide. Collaborate with product managers, data scientists, and software developers to incorporate models into production processes and influence senior leaders. Act as an ambassador of our team in the broader scientific community.

Amazon's Compliance and Safety Services (CoSS) Team is looking for a smart and creative Applied Scientist to apply and extend state-of-the-art research in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model to join the Applied Science team. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to drive research that will shape new ML solutions for product compliance and safety around the globe in order to achieve best-in-class, company-wide standards around product assurance. You will research on large amounts of tabular, textual, and product image data from product detail pages, selling partner details and customer feedback, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms to improve safety and compliance mechanisms. You will partner with engineers, technical program managers and product managers to design new ML solutions implemented across the entire Amazon product catalog. Key job responsibilities As an Applied Scientist on our team, you will: - Research and Evaluate state-of-the-art algorithms in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model. - Design new algorithms that improve on the state-of-the-art to drive business impact, such as synthetic data generation, active learning, grounding LLMs for business use cases - Design and plan collection of new labels and audit mechanisms to develop better approaches that will further improve product assurance and customer trust. - Analyze and convey results to stakeholders and contribute to the research and product roadmap. - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Publish research publications at internal and external venues. About the team The science team delivers custom state-of-the-art algorithms for image and document understanding. The team specializes in developing machine learning solutions to advance compliance capabilities. Their research contributions span multiple domains including multi-modal modeling, unstructured data matching, text extraction from visual documents, and anomaly detection, with findings regularly published in academic venues.

Are you a MS or PhD student interested in a 2024 Applied Science Internship in the fields of Speech, Robotics, Computer Vision, or Machine Learning/Deep Learning? Do you enjoy diving deep into hard technical problems and coming up with solutions that enable successful products that improve the lives of people in a meaningful way? If this describes you, come join our research teams at Amazon. Key job responsibilities As an Applied Scientist, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Please note this position is a Fixed Term Contract role until September 2027. Key job responsibilities - Work backwards from customer problems to research and develop novel machine learning solutions for music and podcast recommendations. Through A/B testing and online experiments done in tandem with engineering teams, you'll implement and validate your ideas and solutions. - Advocate solutions and communicate results, insights and recommendations to stakeholders and partners. - Produce innovative research on recommender systems that shapes the field and meets the high standards of peer-reviewed publications. You'll cement your team's reputation as thought leaders pioneering new recommenders. - Stay current with advancements in the field, adapting latest in literature to build efficient and scalable models A day in the life You will lead innovation in AI/ML to shape Amazon Music experiences for millions. This role will involve developing state of the art models leveraging and advancing the latest developments in machine learning and AI, collaborating with with talented engineers and scientists to guide research and building scalable models across our audio portfolio - music, podcasts, live streaming, and more. You will drive experiments and rapid prototyping, leveraging Amazon's data at scale. This is an opportunity to innovate daily alongside world-class teams to delight customers worldwide through personalization. About the team Our team works with modern AI technologies to transform how customers discover and engage with music and podcasts. We focus on the canonical customer understanding layer for personalization across Amazon audio experiences. We are the "who" experts - we know who the customer is, what they want, where they are in their journey, and how their preferences evolve over time. Amazon Music is available in countries around the world, and our solutions support our mission of delivering music and podcasts to customers in new, exciting ways that enhance their day-to-day lives.

Have you ever wanted to solve a mystery or be part of solving a case? Are you fascinated by detective stories or crime shows on TV? Do you love to catch bad actors, build ML models and solve complex problems. If so, working on the WWOS Tech team as a Sr Applied Scientist is the place for you! We detect theft, fraud and organized crime happening across our global supply chain and operations for millions of items, for hundreds of product lines worth billions of dollars of inventory world-wide. We foster new game-changing ideas, creating ever more intelligent and self-learning systems to maximize the cost savings of Amazon's inventory losses. The primary role of a Sr Applied Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on all the fraud investigations happening across Amazon operations. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in ( Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of building fraud detections, detecting organized crime and the ability to use data and research to make changes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Key job responsibilities - Own KPIs that measure theft/fraud management performance and efficiencies. - Detect and automate theft, fraud MOs - Detect organized crime rings and bad actor clusters - Perform end to end evaluation of operational defects, system gaps, and scaling challenges (both system and operational). - Contribute to the overall fraud management and product development strategies. - Present key learnings and vision to stakeholders and leadership. - Integrate ML detection models via software applications About the team We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace. Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Recommendation and Personalization systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various Prime Video surfaces and devices. We work closely with the engineering teams to launch our solutions in production.