Careers

The Worldwide Design Engineering (WWDE) organization delivers innovative, effective and efficient engineering solutions that continually improve our customers’ experience. WWDE optimizes designs throughout the entire Amazon value chain providing overall fulfillment solutions from order receipt to last mile delivery. We are seeking a Principal Simulation Scientist to assist in designing and optimizing the fulfillment network concepts and process improvement solutions using discrete event simulations for our World Wide Design Engineering Team. Successful candidates will be technical expert and natural self-starter who have the drive to apply simulation and optimization tools to solve complex system flow and buffer challenges during the development of next generation fulfillment solutions. The Principal Simulation Scientist is expected to deep dive into complex problems and drive relentlessly towards innovative solutions working with cross functional teams. Be comfortable interfacing and influencing various functional teams and individuals at all levels of the organization in order to be successful. Lead strategic modelling and simulation projects related to system emulation, optimization, AI/ML based simulation etc. to drive process design decisions. Responsibilities: - Lead the design, implementation, and delivery of the simulation data science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages - Lead strategic modelling and simulation projects related to Digital Twin, optimization, integrate AI/ML into simulation models etc. to drive process design decisions - Be an exemplary practitioner in simulation data science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards - Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact - Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations - Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects - Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments - Lead and actively participate in reviews of simulation data science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline - Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices - Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for data analysis , simulation, and modeling algorithms - Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout - Deliver results according to project schedules and quality

We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities We're reinventing how defects are detected in complex client apps, like Prime Video, and machine learning is going to be a key enabler to achieving that vision. The traditional approach of developing end-to-end integration tests on a per client basis isn't feasible at our global scale and large client distribution footprint. That approach to testing also doesn't detect "unknown/unknown" types of defects which occur more often than you'd expect when you operate a worldwide streaming video service used by hundreds of millions of customers. If you are passionate about film, sport or TV and you’re looking for a role where you can maximize your impact as a world class Applied Scientist then come help us achieve our mission of building the most customer-centric, immersive and visually-rich video streaming experience on any device. About the team The Prime Video Global App Experience organization operates at planet-wide scale and is a critical part of Prime Video’s flywheel. Our client apps (mobile, living room, desktop, automotive) are the gateway to the Prime Video experience, enabling customers to quickly find something to watch at which point the app fades in the background and the customer is immersed in the storytelling.

Are you looking to work at the forefront of Machine Learning (ML) and Artificial Intelligence (AI)? Would you be excited to apply AI algorithms to solve real world problems with significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Applied Scientist to help customers implement AI/ML solutions and realize transformational business opportunities. This is a team of scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine-tune the right models, define paths to navigate technical or business challenges, develop scalable solutions and applications, and launch them in production. The team provides guidance and implements best practices for applying AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using AI/ML and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an experienced Applied Scientist, you will be responsible for: 1. Implement end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, solution deployment, and post-production monitoring 2. Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate generative AI algorithms and build ML systems to address real-world challenges 3. Interact with customers directly to understand the business problem, help and aid them in implementation of AI/ML solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production 4. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder. 5. Provide customer and market feedback to product and engineering teams to help define product direction This is a customer-facing role with potential travel to customer sites as needed. About the team AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About AWS: Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon’s Artificial General Intelligence (AGI) organization is developing a next-generation web-scale information retrieval system to support RAG applications across Amazon. We are looking for a Sr. Applied Scientist with expertise in information retrieval (IR) and ranking to join the team! If you are looking for an opportunity to develop innovative solutions to deep technical problems in web-scale IR, having a massive customer impact, this might be the role for you! As a Sr. Applied Scientist, you will work with smart, passionate colleagues in a fast-paced environment. You will invent, develop, and help deploy novel, scalable algorithms to advance the state-of-the-art in our IR stack. You will keep up with relevant research in the field of IR and publish your work in top-tier conferences. You will develop and help lead the execution of multi-year research roadmaps, enabling the team to focus on the right technical challenges to delight our customers. Key job responsibilities You will lead a team of scientists to improve our RAG applications. You will be responsible for: (i) developing novel retrieval and ranking models and partnering closely with engineering to improve model performance; (ii) improve content and query understanding models to deliver improved signal to retrieval and ranking models; (iii) partner closely with content acquisition and client teams to ensure our dependencies are met and we’re delivering value to the end customers, enhancing information grounding for LLMs; (iv) develop science roadmaps for critical web search components; (v) publish your work and remain active in the academic communities; (vi) coach and develop junior scientists. A day in the life A mix of (i) technical deep dives: working with the team to develop the right models, setup good experiments, debug models, etc. (ii) coaching and development: providing feedback, setting up mechanisms to ensure the team’s success, and (iii) working with customers and dependency teams to ensure delivery.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences.

Join the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models. We are seeking an exceptional Principal Applied Scientist to help develop innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases. Key job responsibilities - Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data. - Solve computational problems to train foundation models on vast amounts of Amazon data and infer at Amazon scale, taking advantage of latest developments in hardware and deep learning libraries. - As a foundation model developer, collaborate with multiple science and engineering teams to help build adaptations that power use cases across Amazon Last Mile deliveries, improving experience and safety of a delivery driver, an Amazon customer, and improving efficiency of Amazon delivery network. - Guide technical direction for specific research initiatives, ensuring robust performance in production environments. - Mentor fellow scientists while maintaining strong individual technical contributions. A day in the life As a member of the Delivery Foundation Model team, you’ll spend your day on the following: - Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning - Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference - Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems- Drive technical discussions within the team and and key stakeholders - Conduct experiments and prototype new ideas - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team The Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance. Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale.

Are you a brilliant mind seeking to push the boundaries of what's possible with intelligent robotics? Join our elite team of researchers and engineers - led by Pieter Abeel, Rocky Duan, and Peter Chen - at the forefront of applied science, where we're harnessing the latest advancements in large language models (LLMs) and generative AI to reshape the world of robotics and unlock new realms of innovation. As an Applied Science Intern, you'll have the unique opportunity to work alongside world-renowned experts, gaining invaluable hands-on experience with cutting-edge robotics technologies. You'll dive deep into exciting research projects at the intersection of AI and robotics. This internship is not just about executing tasks – it's about being a driving force behind groundbreaking discoveries. You'll collaborate with cross-functional teams, leveraging your expertise in areas such as deep learning, reinforcement learning, computer vision, and motion planning to tackle real-world problems and deliver impactful solutions. Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated. Join us at the forefront of applied robotics and AI, where your contributions will shape the future of intelligent systems and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology. Must be eligible and available for a full-time (40h/ week) 12 week internship between July 2025 and December 2025 Amazon has positions available in San Francisco, CA and Seattle, WA. The ideal candidate should possess: - Strong background in machine learning, deep learning, and/or robotics - Publication record at science conferences such as NeurIPS, CVPR, ICRA, RSS, CoRL, and ICLR. - Experience in areas such as multimodal LLMs, world models, image/video tokenization, real2Sim/Sim2real transfer, bimanual manipulation, open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, and end-to-end vision-language-action models. - Proficiency in Python, Experience with PyTorch or JAX - Excellent problem-solving skills, attention to detail, and the ability to work collaboratively in a team Apply now and embark on an extraordinary journey of discovery and innovation! Key job responsibilities - Develop novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of LLMs and generative AI for robotics - Tackle challenging, groundbreaking research problems on production-scale data, with a focus on robotic perception, manipulation, and control - Collaborate with cross-functional teams to solve complex business problems, leveraging your expertise in areas such as deep learning, reinforcement learning, computer vision, and motion planning - Demonstrate the ability to work independently, thrive in a fast-paced, ever-changing environment, and communicate effectively with diverse stakeholders

We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the development of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver exceptional customer experiences across multiple channels, languages, and business verticals while optimizing AI-powered tools for Amazon Associates. Key job responsibilities • Lead the development of CS large language model foundations with focus on model performance, latency optimization, and scalability • Design and implement agentic AI architectures that seamlessly integrate automated chatbots with Associate tooling • Drive optimization strategies including model quantization, parallelization, and caching to balance performance and latency • Architect multi-lingual, multi-channel solutions spanning chat, email, and other text-based interfaces • Partner with AGI and Bedrock teams to effectively leverage and optimize LLM infrastructure • Guide technical strategy for transforming both customer experience and Associate operations through generative AI About the team ACS supports core customer segments including Stores, Digital, Devices, Video, Music, Amazon Business, and delivery operations. As a technical leader for conversational AI, you will shape innovations in customer service automation with visibility at the S-Team level.

Amazon’s drone delivery program is focused on getting items to customers quickly, cost-effectively, and safely. At Prime Air, we are building autonomous systems using sophisticated new technologies that are designed to work at scale to serve our customers. We are delivering to customers in multiple locations and are excited for what’s to come as we grow. We are looking for a Principal Applied Scientist to help drive software quality across Prime Air, raising the bar for performance and correctness of software systems. You will define the tools and approaches needed to apply formal verification, runtime assurance, new testing approaches, metric collection, and other methods to software systems. You will be joining a talented full-stack development team (hardware and software) that is laser-focused on developing safe and efficient drone and traffic management solutions that operate efficiently and deliver packages to our customers at scale. You will work with this team to apply new techniques to our systems and to define processes and tools to enable other team members to ensure that software is correctly implemented. Key job responsibilities - As a Principal Applied Scientist at Amazon Prime Air you will: Develop the value proposition for formal verification, runtime assurance, and other methods for software under development and drive building these approaches into every area of our software development processes. Write, validate, and maintain formal models of the hardware and software. Develop and maintain specifications and machine-checked proofs to demonstrate that code is correct. Develop testing and metric collection approaches related to software quality and testing that ensure integration into software processes. Work with senior leaders in the organization and be the single-threaded owner of communicating the vision for software correctness assurance to leaders within Amazon and to external stakeholders.