Careers

Humorphic Labs builds AI systems that work as teammates rather than tools. We ship them six months or more ahead of anyone else. The Lab is small on purpose, so it can change direction in a day. Humorphism concerns the quality of the working relationship between a person and an AI system. It asks whether the system acts proactively, adapts to the person and the situation, earns trust, manages attention, and strengthens human judgment. This role turns those behaviors into testable questions, then answers them with working systems. You will own the scientific agenda. You will convert a fuzzy behavioral goal into an end-to-end plan that covers data, agent architecture, evaluation, and the product experiment that tests it. You will write code every week and build large parts of the experimental stack yourself, because it does not exist yet. The first focus areas are agentic products where a domain expert holds judgment the system cannot replace. Amazon Connect places an assistant beside a person handling a live conversation. AWS Bio Discovery places one beside a scientist running experiments. Both need evaluation that measures collaboration quality rather than task completion alone. The role changes shape as the Lab matures. It starts as hands-on science in close partnership with product and engineering. Later it moves inside a product team to carry adoption of what the Lab proved. Key job responsibilities - Own the scientific strategy for human-AI collaboration across agentic and multimodal systems. - Convert desired interaction behaviors into falsifiable hypotheses, evaluation tasks, and system requirements. - Build the evaluation system that measures teammate behavior, trust, adaptation, human contribution, and failure recovery. - Design agent systems that use memory, tools, planning, and recovery, then test them with the people who do the work. - Design data collection and curation for language, speech, and interaction traces. - Build significant parts of the experimental stack yourself, because that stack does not exist yet. - Diagnose failures across data, models, orchestration, evaluation, and product interaction. - Define the requirements engineering needs to turn a proven method into a product capability. - Partner with design, product, engineering, and behavioral research from problem definition through product validation. - Run experiments with partner product teams, then report what worked, what failed, and what changed as a result. - Set the standard for reproducible experiments, evidence, and scientific review inside the Lab. - Mentor scientists and engineers without moving away from hands-on work. - Represent the work in internal reviews and in appropriate external scientific venues. A day in the life Your week has two centers of gravity. Most days you build. You take a claim about how a teammate should behave, design the smallest experiment that can falsify it, and run it. You read interaction traces from real sessions, then argue with the engineers about what they mean. The rest of the week belongs to the people the work is for. You sit with a contact center agent or a bench scientist and watch where the system helps and where it intrudes. You leave with the next hypothesis. Often you leave with evidence that kills the last one. About the team The Lab is a lead who still writes code, an Applied Scientist, and engineers. Applied AI Solutions leadership approved it with one instruction, to explore the limits of what we can build, and one number, to ship six or more months ahead of anyone else. You own the agenda, the hypotheses, and the evaluation. The engineers build the systems that test them, then the products that carry the ones that survive. Neither seat hands work over a wall. We have a sunset clause. Once a capability is proven and integrated into its product, the Lab moves to the next frontier.

Are you excited to play a strategic role in defining the customer experience on Tablets? Come join a dynamic, customer-obsessed, world-class science team to completely reshape the customer experience on our tablets. Key job responsibilities Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art recommendation models. You will ask research questions about customer behavior, design state-of-the-art models that help customers discover content, and deploy these models to production alongside other engineers. You will participate in the Amazon ML community and mentor other engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers! A day in the life We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of products used everyday by real customers! About the team The Amazon Tablet team is a world-class team that delivers high-quality, innovative products that are loved by our customers. Our team focuses on spinning many of Amazon’s flywheels with bar-raising mobile experiences on our tablets. Over the last 12 years, we have built 4.0+ star rated products, and we continue to look for ways to scale our business. Join us as we continue our ambitious journey which will give you the opportunity to deliver disruptive products with global impact.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Build sequential decision-making frameworks (e.g., MDPs, multi-armed bandits, dynamic programming) to optimize marketing resource allocation over time under uncertainty. - Create predictive models to forecast marketing efficiency and aid strategic budget allocation across channels, campaigns, and markets. - Design and analyze geo-level and regional hold-out experiments to validate model predictions and establish ground truth. - Automate and scale our modeling infrastructure to improve efficiency and expand coverage across use cases and geographies. - Collaborate with leaders across business and finance teams to translate business questions into well-posed statistical and optimization problems. - Quantify uncertainty in model outputs and communicate results, limitations, and recommendations clearly to non-technical stakeholders. About the team The Marketing Science team drives decision-making on Global Prime Video marketing efforts by delivering sophisticated marketing measurement and optimization models. As an Applied Scientist on the team, you will build optimization and forecasting systems that leverage marketing effectiveness insights to deliver actionable investment recommendations. This includes sequential decision-making frameworks that adapt marketing strategy over time as customer behavior evolves. You will work closely with business and finance stakeholders, as well as other members of our science team, to shape and deliver a roadmap of models. Your frameworks will inform critical decisions for the business.

Employer: Amazon Development Center U.S., Inc. Position: Applied Scientist III - AMZ27579.1 Location: New York, NY Multiple Positions Available: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Telecommuting may be permitted. (40 hours / week, 8:00am-5:00pm, Salary Range $183800 - $248700) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Join us in the evolution of Amazon’s Seller business! The Selling Partner Selection Succ organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for a Data Scientist II to work on our seller prioritization to improve our SP growth strategy and drive new seller success. As a successful data scientist on our talented team of scientists and economists, you will leverage the latest technology to solve complex problems, and collaborate with engineering, research, and business teams to deliver seller-centric experience on behalf of sour sellers. You need to have deep understanding on the business domain and have the ability to connect business with science. You are also strong in the latest technology and scientific foundation with the ability to collaborate with engineering to put models in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As an Data Scientist II in the team, you will: - Identify opportunities to improve SP growth and translate those opportunities into science problems via principled GenAI solutions . - Design and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Be responsible for communicating our science innovations to the broader internal & external scientific community.

As part of AI Ops Integration team we have a vision to transform Amazon Operations & Supply Chain into an AI-Native organization by delivering intuitive and differentiated AI solutions that solve enduring operational challenges. We blend vision with curiosity and Amazon's real-world experience to build rapidly AI capabilities. We accelerate our customers' businesses: internal operations teams across Amazon's global footprint through delivery of predictive analytics, LLMs and autonomous AI agents to automate decision-making across Amazon's global operations and supply chain. As an Applied Scientist you will combine state-of-the-art ML/AI techniques with emerging Agentic AI capabilities to build autonomous systems that can understand, reason about, and optimize complex supply chain operations. You will also have the opportunity to work on CV and other relevant technologies. This role combines the excitement of a startup environment with the scale of Amazon Operations. You'll research state-of-the-art open source and internal tools and will tackle highly ambiguous problems. If you thrive on ownership and dealing with ambiguity, passionate about AI and want to fundamentally influence how Amazon Operations leverages AI, this role offers an extraordinary opportunity to make your mark. Key job responsibilities - Lead the development of innovative ML and AI solutions for supply chain and operations - Rapidly prototype and validate new ideas through minimum lovable products (MLPs) - Transform promising prototypes into production-ready systems at global scale - Collaborate with business stakeholders to identify and prioritize high-value automation opportunities - Mentor junior members and promote engineering excellence in AI/ML practices About the team We work back to back to address the technical challenges of automation and intelligence across a variety of products, software, and systems. Our scientists and machine learning engineers work in synergy to solve hard problems and enrich each other's skills. Together, we are a team of worldwide specialists in bringing the potential of practical ML and AI to the max with impact on millions of Amazon customers.

We are seeking an Applied Scientist to contribute to research and development of novel security validation and monitoring techniques for AI systems at scale. You will own and contribute to four critical work-streams: 1. Real-Time Agent Monitoring Design and implement scientific approaches for continuous behavioral analysis of AI agents in production—detecting anomalous actions, prompt injection exploitation, and policy violations in real time. 2. Protection & Automated Remediation Invent and deliver novel protection technologies and automated remediation techniques building on research in security, cryptography, privacy, automated reasoning, and others domains, to enable safe and secure agentic AI models and AI applications. 3. AI Application and Capabilities Validation Invent and deliver scalable methodologies for security testing of AI applications and AI capabilities (e.g. MCP, skills), including adversarial robustness evaluation, safety guardrail bypass detection, tool-use authorization boundaries, and trust boundary verification. 4. AI Asset Discovery & Inventory Research and build scalable techniques to automatically discover, identify, and catalog all AI-enabled applications, services, and capabilities across the company—maintaining a comprehensive, continuously updated database of AI assets. Key job responsibilities Invent • Identify and frame new research challenges in AI security where problems are ill-defined and require novel scientific paradigms at the product level. • Contribute to the team's scientific agenda for agent monitoring, protection, remediation, validation research, and AI asset discovery. • Publish research results at peer-reviewed internal and external venues (e.g., USENIX Security, ACM CCS, IEEE S&P, NeurIPS, ICML security workshops, ICSE, PETS) when appropriate. • Articulate key scientific challenges of current and future AI security threats and deliver novel research to address them. • Design, implementation, and successful delivery of scientifically complex security solutions into production—both brand new systems and evolutions of existing ones. • Write significant portions of critical-path code for detection models, validation engines, protection technologies, and asset discovery / classification systems. • Assess and select appropriate technologies (e.g., data protection, private inference, graph-based anomaly detection, NLP-based service classification, code/traffic analysis for AI fingerprinting) for production systems. • Use best practices in scientific methodology and software engineering across the team; provide insightful peer reviews of code, design, and architecture artifacts. • Deliver solutions that are inventive, maintainable, scalable, and extensible. Influence • Autonomously drive discussions with security engineers, software engineers, product managers, and scientist peers across multiple teams. • Build consensus on larger cross-team security initiatives and factor complex efforts into independent workstreams. • Identify and resolve endemic problems, including areas where current security tooling limits innovation of partner teams. • Contribute to the broader internal and external scientific communities as a subject matter expert in AI security. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities As a Senior Applied Scientist on this team, you will: • Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features. • Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative AI/ machine learning approaches. • Recruit Applied Scientists to the team and provide mentorship. A day in the life Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive.

Amazon's Price Perception and Evaluation team is seeking a driven Applied Scientist to harness planet scale multi-modal datasets, and navigate a continuously evolving competitor landscape, in order to build and scale an advanced self-learning scientific price estimation and product understanding system, regularly generating fresh customer-relevant prices on billions of Amazon and Third Party Seller products worldwide. The Applied Scientist will work closely with other research scientists, machine learning experts, and economists to design and run experiments, research new algorithms, and find new ways to improve Seller Pricing to optimize the Customer experience. The Scientist will partner with technology and product leaders to solve business and technology problems using scientific approaches to build new services that surprise and delight our customers. Key job responsibilities - Research and use of statistical techniques to create scalable solutions for business problems. - Design, build, and deploy effective and innovative ML solutions to provide low prices and increased selection for customers using scientifically-based methods and decision making. - Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production. - Establish scalable, efficient, automated processes for large scale data analyses, model development, validation and implementation. - Publish and present your work at internal and external scientific venues.

Join us in the evolution of Amazon’s Seller business! The Selling Partner Selection Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP selection growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for a Applied Scientist II to work on our growth agent vision on seller recommendation to improve our SP growth strategy and drive new seller success. As a successful Applied Scientist on our talented team of applied scientists and economists, you will leverage the latest GenAI technology to solve complex problems, and collaborate with engineering, research, and business teams to deliver agentic experience on behalf of sour sellers. You need to have deep understanding on the business domain and have the ability to connect business with science. You are also strong in GenAI technology and scientific foundation with the ability to collaborate with engineering to put models in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As an Applied Scientist II in the team, you will: - Identify opportunities to improve SP growth and translate those opportunities into science problems via principled GenAI solutions . - Design and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Be responsible for communicating our science innovations to the broader internal & external scientific community.