Careers

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Senior Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI). About the team The AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon LEO Global Capacity Planning team owns designing, implementing, and operating systems that support the planning, management, and optimization of Amazon LEO network resources worldwide. We are looking for a talented scientist to implement Amazon LEO's long-term vision and strategy for capacity simulations and inventory optimization. This effort will be instrumental in helping Amazon LEO execute on its business plans globally. As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delivering results. Key job responsibilities In this role, you will: Work cross-functionally with product, business development, and various technical teams (engineering, science, R&D, simulations, etc.) to implement the long-term vision, strategy, and architecture for capacity simulations and inventory optimization. Design and deliver modern, flexible, scalable solutions to complex optimization problems for operating and planning satellite resources. Contribute to short and long terms technical roadmap definition efforts to predict future inventory availability and key operational and financial metrics across the network. Design and deliver systems that can keep up with the rapid pace of optimization improvements and simulating how they interact with each other. Analyze large amounts of satellite and business data to identify simulation and optimization opportunities. Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive change across Amazon LEO. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Amazon is looking for talented Postdoctoral Scientists to join our team for a one-year, full-time research position. EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain. We work backwards from Amazon's customers aiming to make transportation faster, cheaper, safer, more reliable and ecologically sustainable with the technological advances we offer. To that end, we split our time between short-term deliveries focused on business and long-term research that prepare Amazon for the future. Our skills lie in the area of machine learning and optimization; and know how to code efficient algorithmic science solutions. In this position we focus on Demand Forecast for Scheduling and Capacity Management, which includes the subproblems of origin-destination forecasting, week over week end-to-end network demand flow estimation, hour per hour forecast refresh. We experiment and innovate relentlessly. Science is core in our offering to shoppers, advertisers and customers. Our scientists apply machine learning, optimization, causal modeling and game theory at scale to enhance the customer experience, help advertisers reach relevant audiences, and support brand building. We are seeking talented scientists to invent cutting-edge techniques in a variety of areas and innovate on behalf of shoppers, advertisers, and customers. In this role you will: * Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. * Publish your innovation in top-tier academic venues and hone your presentation skills. * Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.

Amazon Science gives you insight into the company’s approach to customer focused scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. Are you an expert in Natural Language Processing (NLP) and Large Language Models (LLM)? Are you interested in building Agentic AI solutions on complex business problems that have significant global benefit. The Brand Protection team designs and builds high performance AI systems using LLM and machine learning that identify and prevent abuse and counterfeit on behalf of brand owners worldwide. We are looking for a highly talented scientist to help build of our vision for agent-based intellegent automation. As a senior applied scientist on the team, you will use NLP and LLM techniques to built automated AI solutions that thinks like human to assist decision making and eventually make autonomous decisions that impacts millions of brands, selling partners and customers. You will work backwards from data insights and customer feedback to build the right machine learning solutions, collaborate with other domain experts in finding innovative solutions to unsolved problems. You will work closely will product team and engineering partners to launch the solution into production and owning the end-to-end solution. An ideal candidate should have extensive experience driving large-scale Machine Learning initiatives, specially in GenAI and LLM applications, from conception to launch in a rapidly evolving environment. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. Major responsibilities: - Understand business challenges by analyzing data and customer feedback - Collaborate with tech and product teams on building ML strategies, experimentation, implementation and continuous improvement - Analyze and extract relevant information from large amounts of both structured and unstructured data to design strategies to solve business problems. - Use NLP, LLM and machine learning techniques to create scalable solutions for business problems - Create business and analytics reports and present to the senior management teams - Research and implement novel AI solutions and publish research papers About the team Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Amazon Leo to transform the space industry? If so, then we would love to talk! Key job responsibilities Work cross-functionally with product, business development, and various technical teams (engineering, science, simulations, etc.) to execute on the long-term vision, strategy, and architecture for the science-based global demand forecast Design and deliver modern, flexible, scalable solutions to integrate data from a variety of sources and systems, increasing forecast accuracy over time Work closely with the capacity planning science team to ensure that demand forecasts feed seamlessly into their systems to deliver continuous optimization of resources. Lead short and long terms technical roadmap definition efforts to deliver solutions that meet business needs in pre-launch, early-launch, and mature business phases Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive change across Amazon Leo. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. About the team The Amazon Leo Global Demand Planning team's mission is to map customer demand across space and time. We enable Amazon Leo's long-term success by delivering actionable insights and scientific forecasts across geographies and customer segments to empower long range planning, capacity simulations, business strategy, and hardware manufacturing recommendations through scalable tools and durable mechanisms.

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As a part of our team, you will bring deep expertise in quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that can be implemented in production. You will be a thought leader as we chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. As a senior lead, you will have the excitement to take iterative approaches to tackle big, long-term problems. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Guide the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities - Run regular A/B experiments, gather data, and perform statistical analysis - Work closely with software engineers to deliver end-to-end solutions into production - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

Amazon launched the Generative AI Innovation Center (GenAIIC) in June 2023 to help AWS customers accelerate the use of generative AI to solve business and operational problems and promote innovation in their organization. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. (https://press.aboutamazon.com/2023/6/aws-announces- generative-ai-innovation-center). We’re looking for Data Scientists to use generative AI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. As an early-in-career joiner, you will initially join our A2C (Associate to Consultant) program for intensive training on AWS technology and delivery approach. Emirati nationality is required. Key job responsibilities As a Data Scientist, you will - Collaborate with AI/ML scientists, engineers, and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product direction About the team The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train or fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The Generative AI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Lead our pioneering AI initiative at AWS and define the future of AI agents. Shape how businesses leverage artificial intelligence by creating foundational building blocks used across AWS business applications. The Core Services team within AWS Applied AI Solutions is creating the foundations that will power the next generation of AI agents from small business to enterprise scale. As a scientific leader, you'll drive our new agentic AI building blocks initiative, pioneering the development of reusable AI components that accelerate and standardize AI product delivery across AWS business applications such as contact center, supply chain, healthcare and life sciences. You'll own one critical capability area such as agent identity and governance, agent collaboration & orchestration, agent evaluation, or knowledge management, and have the privilege to define what we build and how we build it. This role combines the excitement of a startup environment with the scale of AWS. You'll research state-of-the-art open source and internal tools, tackle highly ambiguous problems, and lead scientific innovation building a V1 product from the ground up. You won't just be implementing someone else's vision — you'll chart the course, define the roadmap, and create novel scientific solutions that eliminate non-differentiating work while ensuring enterprise-grade quality and consistency. If you thrive on ownership, are passionate about AI research and development, and want to fundamentally influence how AWS builds AI products, this role offers an extraordinary opportunity to make your mark. Key job responsibilities - Design and implement evaluation frameworks for AI agents, including benchmarking tools, annotation systems for RLHF, and standardized patterns for memory orchestration and retrieval that ensure consistent performance across diverse use cases - Develop deep expertise in a strategic research area within AI agent systems, becoming the organization's scientific expert in areas such as agent design and evaluation. - Identify and devise new research solutions for ill-defined customer or business problems that require novel methodologies and paradigms to be invented at the product level - Articulate key potential scientific challenges of ongoing or future customer needs or business problems in AI agents, and present interventions to address them - Lead the design, implementation, and successful delivery of solutions for scientifically-complex problems, writing "critical-path" code - Write clear, useful narratives and documentation describing inventions, solutions, and design choices that enable others to understand and reproduce your work - Demonstrate detailed knowledge of your team's solutions and systems while proactively driving utilization and improvement upon the state of the art - Independently assess alternative AI technologies and choose the right approaches to be integrated into your systems - Apply and drive your team to adopt best practices in scientific research, code development, and technical documentation - Influence across multiple teams to build consensus on scientific approaches and architectural decisions - Actively mentor and develop other scientists and engineers, elevating the technical capabilities of the organization A day in the life Your morning starts with a team standup, followed by collaborative sessions with software engineers and product managers to understand requirements and internal customer needs. You'll dedicate focused time to researching the latest scientific advances in AI agents and designing novel approaches for your capability area. Throughout the day, you'll work with engineers and scientists within your team to implement solutions, applying scientific rigor to validate approaches. You might lead a scientific design review gathering diverse perspectives to strengthen your methodologies. Your day could include conducting experiments, analyzing results, designing new evaluation methodologies, meeting with internal customers to understand their AI agent needs, or presenting your scientific vision to leadership stakeholders. About the team Applied AI Solutions Core Services is a comprehensive suite of core computing services and solutions provided by Amazon Web Services (AWS) to support the foundational infrastructure and operations needs of customers. It encompasses a wide range of essential services and capabilities across AWS. The Core Services team focuses on continuously improving the security, availability, and cost-effectiveness of these critical enterprise-wide services for AWS customers. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

The AGI Autonomy Perception team performs applied machine learning research, including model training, dataset design, pre- and post- training. We train Nova Act, our state-of-the art computer use agent, to understand arbitrary human interfaces in the digital world. We are seeking a Machine Learning Engineer who combines strong ML expertise with software engineering excellence to scale and optimize our ML workflows. You will be a key member on our research team, helping accelerate the development of our leading computer-use agent. We are seeking a strong engineer who has a passion for scaling ML models and datasets, designing new ML frameworks, improving engineering practices, and accelerating the velocity of AI development. You will be hired as a Member of Technical Staff. Key job responsibilities * Design, build, and deploy machine learning models, frameworks, and data pipelines * Optimize ML training, inference, and evaluation workflows for reliability and performance * Evaluate and improve ML model performance and metrics * Develop tools and infrastructure to enhance ML development productivity

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.