Careers

Amazon Customer and Partner Trust (CPT) team's mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. CPT safeguards every financial transaction across all Amazon sites. As such, CPT designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. CPT organization is looking for a Data Scientist for its Demand Planning and Workforce Intelligence (DPWI) team. The team is being grown to provide insights about its CPT planning and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors and bad debt, improve customer experience and predict & recommend the optimizations for future state of SPS operations. As a Data Scientist, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Key job responsibilities - Use machine learning techniques to forecast SPS investigations for improved long term and short term capacity planning. - Employ the appropriate algorithms to discover patterns of risks, abuse and help reduce bad debt. - Design experiments, test hypotheses, and build actionable models to optimize CPT operations. - Solve analytical problems, and effectively communicate methodologies and results. - Build predictive models to forecast risks for product launches and operations and help predict workflow and capacity requirements for CPT operations. - Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies. - Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area About the team Selling Partner Services (SPS) provides services and solutions aimed at protecting our customers from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. Forecasting & Planning Research (FPR) team in SPS is responsible for estimating the potential future risk on the Amazon platform and its stores using state of art machine learning algorithms and is responsible for translating those estimates into the investigator headcount requirement in each country. The team consists of Data Scientists, Business Intelligence Engineers, Business Analysts and Program Managers.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities We are looking for an Applied Science Manager to lead the Insights & Prompt Generation vertical within the Conversational Discovery Experiences (CAX) team in Sponsored Products and Brands (SPB). This team owns prompt generation, quality, personalization, and coverage for Sponsored Prompts, a new conversational ad format powered by large language models (LLMs) that helps shoppers discover products across Amazon.com. As an Applied Science Manager, you will lead a team of applied scientists and engineers to build and scale the prompt generation pipeline, develop new prompt themes and quality frameworks, and drive coverage expansion across all surfaces. You will own the science roadmap for prompt generation and personalization. You will define the metrics that measure prompt effectiveness and drive experimentation to improve CTR, helpfulness, and advertiser outcomes. This role requires strong technical depth in NLP, LLMs, and information retrieval, combined with the ability to manage and grow a science team, set research direction, and influence product strategy. You will work across organizational boundaries with engineering, product, and business teams to translate science investments into measurable business impact.

Do you want to make an impact on quantum computing hardware development through computational science and engineering? Do you thrive when working with scientists and engineers from diverse backgrounds in a multidisciplinary environment? The Amazon Center for Quantum Computing (CQC) is seeking to hire an Applied Science Manager to innovate in physical design and simulation methods, and develop the software stack used to design superconducting quantum computers. In this role, you will lead a team developing scientific software for quantum electronic design automation. The ideal candidate is expected to advance the state of the art for computational science in service of realizing a fault-tolerant quantum computer. Key job responsibilities - Hire and develop Applied Scientists that build physical design and simulation software - Partner with science teams to understand needs and drive adoption of improved methods and tooling - Influence engineering team development priorities in high-performance computing infrastructure - Manage tactical and strategic initiatives with scientific projects pursued within team - Enable creative and innovative experimentation while striving for operational excellence About the team The Amazon Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

Join us at the Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. Sustainability Science and Innovation (SSI) is a multi-disciplinary team within WW Sustainability combining science, analytics, economics, statistics, machine learning, product development, and engineering expertise. We use data across the sustainability imperatives (carbon, water, waste, biodiversity, environmental risk and more) and these skills and capabilities to identify, develop, experiment, and scale the scientific solutions and innovations necessary for Amazon, customers and partners to help them solve their hardest unmet and evolving sustainability needs and goals. The Sustainability Science and Innovation team is looking for an Applied Scientist II to collaborate closely with Economists and Environmental Scientists to build the AI/ML foundation of the future. You will define modeling strategies and implement tooling to identify, ingest, harmonize, store, and maintain strategic models and data from both internal and external sources. These models and datasets must cover a wide range of topics in emerging areas and applications of AI for sustainability. This AI solutions development will support Amazon-wide sustainability initiatives like carbon footprint, climate risk monitoring, and social responsibility through the supply chain. These datasets must cover a wide range of topics such as geographic regions and data formats to unlock foundational AI research in emerging areas and applications. These solutions development will support Amazon-wide sustainability initiatives like carbon footprinting, climate risk monitoring, and social responsibility through the supply chain. If you see yourself as a go-getter and innovator at the intersection of AI, data, and sustainability, we'd like to connect with you. You don't necessarily have to be an expert in sustainability and climate domains. Key job responsibilities - Implementing, and maintaining data and AI/ML infrastructure to support a wide variety of large and complex data sets, ensuring high performance, availability, and integrity. - Identifying and solving data needs for Gen AI and benchmarking for tasks across the sustainability domain. - Developing and optimizing robust data pipelines for internal data from sources such as Product Lifecycle Management tools, Product Details (images, text, and structured data), Inventory Management Platforms, and financial systems. - Implement web-scale data collection for images, text, structured data across locations and sustainability domains. - Develop comprehensive monitoring, alarming, and data quality controls for all of the above. - Partnering with Scientists and Software Engineers to create our data collection strategy and ML Ops best practices. About the team Diverse Experiences: World Wide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through novel generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace ecosystem. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As a Senior Applied Scientist on our team, you will * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build recommendation systems that leverage generative models to develop and improve campaigns. * You invent and design new solutions for scientifically-complex problem areas and/or opportunities in new business initiatives. * You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. You take ownership of these components, providing a system-wide view and design guidance. These systems or solutions can be brand new or evolve from existing ones. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses; * Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Stay up-to-date with advancements and the latest modeling techniques in the field About the team We are on a mission to make Amazon the best in class destination for shoppers to discover, engage, and purchase relevant products, from brands that are relevant to them. In this role, you will design and implement Gen AI solutions that help millions of advertisers create more effective ad campaigns with intelligent recommendations, while improving the overall experience at Amazon's global scale.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEVELOPMENT CENTER U.S., INC. Offered Position: Data Scientist II Job Location: New York, New York Job Number: AMZ9774210 Position Responsibilities: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. Position Requirements: Master’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) building statistical models and machine learning models using large datasets from multiple resources; (2) writing SQL scripts for analysis and data migration; and (3) applying specialized modelling software including R, Python, or MATLAB. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $169,541/year to $207,500/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Research Scientist II Job Location: Seattle, Washington Job Number: AMZ9698004 Position Responsibilities: Perform and support the main psychometric aspects of exam development and operations, including but not limited to automated test assembly, item and test analyses, optimal item bank design, job task analysis, standard setting, quality assurance, and project planning. Conduct main aspects of psychometric analysis in operational work including performing item analysis using psychometric methods, building optimal test forms and pools via optimization techniques, analyzing and monitoring item bank health, setting pass standards via standard setting studies, and supporting Job Task Analysis (JTA) to define and refresh test blueprints. Conduct main aspects of psychometric analysis in developing and applying statistical and psychometric modeling to evaluate and ensure AWS certification exams’ validity, reliability, applicability, efficiency, and accuracy. Participate in research projects to improve existing operational processes and quality using advanced techniques such as Machine Learning (ML), statistical modeling, Natural Language Processing (NLP), Generative Artificial Intelligence (GenAI), etc. Develop automation code using R or Python for psychometric workflow pipeline and other tasks to improve operational efficiencies. Present, interpret, and communicate the results of analyses to stakeholders through written and oral reports. Follow the accreditation standards set by ISO/IEC:2012 17024 and the National Council for Certifying Agencies (NCCA) as they relate to valid psychometric practices. Engage with the professional community through conferences and publications. Position Requirements: PhD or foreign equivalent degree in Statistics, Psychometrics, Educational Measurement, Quantitative Psychology, Data Science, Industrial-Organizational (I/O) Psychology, or a related field and one year of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Must have 1 year of experience in the following skill(s): 1. large-scale education, licensure, or certification assessment programs. 2. operational psychometric tasks on large-scale education, licensure, or certification assessment programs including item analysis, equating and scaling, item response theory, classical test theory, form and pool assembly, item bank health analysis, standard setting, and job task analysis. 3. at least one of the complex test designs such as linear-on-the-fly testing (LOFT), computerized adaptive testing (CAT). 4. at least one of the following areas including machine learning (ML) or natural language processing (NLP). 5. Programming skills in at least one script-based programming language (R, Python). Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $136,000/year to $184,000/ year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Set up experimentation frameworks for agile model analysis and A/B testing. * Collaborate with partner teams on LLM evaluation frameworks and post-training methodologies. * Contribute to end-to-end delivery of solutions from research to production, including reusable science components. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in Testing of Control Systems hardware. Working alongside other scientists and engineers, you will validate hardware and software systems performing the control and readout functions for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have an established background in test engineering applicable to large mixed-signal systems. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the control of Amazon quantum processor systems. You’ll bring a passion for innovation and collaboration to: Develop automated test scripts for mid-volume electronics manufacturing, utilizing high-speed test equipment such as Gsps oscilloscopes, logic analyzers, and network analyzers. Design and implement test plans for high-speed, mixed-signal PCAs and instrument assemblies, covering analog/digital interfaces, ADCs/DACs, FPGAs, and power distribution systems. Develop test requirements and coverage matrices with hardware and software stakeholders, including optimization of test coverage vs test time. Analyze test data to identify failure root causes and trends, implement corrective actions, and drive design-for-testability (DFT) enhancements. Drive continuous test improvement to improve test accuracy, improve final product reliability, and adapt to new measurement requirements.

We are building the next generation of personalized shopping experiences at Amazon through deep understanding of hundreds of millions of customers, billions of products and intricate context. We set out to create a personal shopping partner that is knowledgeable, understands your preferences, and helps you find the right solution for your needs. Key job responsibilities As an Applied Scientist on the team, you will help lead science innovation across multiple teams. You will solve a breadth of problems, ranging from developing state of the art thinking-LLM-based techniques to reason about customers and products; creating semantic representations of products, customers, and context; developing cross-attentive LLM rankers ; training multi-objective ranking and optimization systems; deploying large scale real-time AI systems. You will build tech used by teams across Amazon, while also having a direct connection to hundreds of millions of customers using Amazon to shop. You will improves lives of customers through improvements on offline benchmarks as well as online experiments. About the team We build new experiences powered by Generative models and our new LLM-based AI stack, that provides personalized and multi-modal Natural Language interface to Amazon's billions of products for both hundreds of millions of retail customers as well as internal teams building AI experiences such as Rufus, Alexa+, Interests AI, and multiple confidential initiatives. Come join us on this journey!