Careers

Amazon's Compliance and Safety Services (CoSS) Team is looking for a smart and creative Applied Scientist to apply and extend state-of-the-art research in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model to join the Applied Science team. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to drive research that will shape new ML solutions for product compliance and safety around the globe in order to achieve best-in-class, company-wide standards around product assurance. You will research on large amounts of tabular, textual, and product image data from product detail pages, selling partner details and customer feedback, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms to improve safety and compliance mechanisms. You will partner with engineers, technical program managers and product managers to design new ML solutions implemented across the entire Amazon product catalog. Key job responsibilities As an Applied Scientist on our team, you will: - Research and Evaluate state-of-the-art algorithms in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model. - Design new algorithms that improve on the state-of-the-art to drive business impact, such as synthetic data generation, active learning, grounding LLMs for business use cases - Design and plan collection of new labels and audit mechanisms to develop better approaches that will further improve product assurance and customer trust. - Analyze and convey results to stakeholders and contribute to the research and product roadmap. - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Publish research publications at internal and external venues. About the team The science team delivers custom state-of-the-art algorithms for image and document understanding. The team specializes in developing machine learning solutions to advance compliance capabilities. Their research contributions span multiple domains including multi-modal modeling, unstructured data matching, text extraction from visual documents, and anomaly detection, with findings regularly published in academic venues.

Amazon is looking for a talented Postdoctoral Scientist to join the Fleet Science team at Amazon Robotics for a one-year, full-time research position with an optional extension for a second year. This Postdoctoral Scientist will advance AI-driven optimization of operations workflows for robotic fulfillment at scale. Research areas include automated optimization formulation that enables non-expert users to formulate, solve, and interpret complex optimization problems through natural language, intelligent solver configuration that adapts to problem structure for significant performance gains, and fleet-level AI for dynamic task allocation methods that coordinate decisions across large robot fleets in real time. The postdoc will have the opportunity to develop scalable solutions that democratize and accelerate optimization workflows for the world's largest robotic fulfillment network. At Amazon, we experiment and innovate relentlessly. Science is core in our offering to shoppers, advertisers and customers. Our scientists apply machine learning, optimization, and probabilistic modeling at scale to enhance customer experience, help advertisers reach relevant audiences, and support brand building. We are seeking talented scientists to invent cutting-edge techniques in a variety of areas and innovate on behalf of shoppers, advertisers, and customers. Key job responsibilities In this role you will: - Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon's vibrant and diverse global science community. - Publish your innovation in top-tier academic venues and hone your presentation skills. - Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. A day in the life On a typical day in this role, you will work to progress your research projects, meet with engineering, systems, and solutions stakeholders, brainstorm with other scientists on the team, and participate in team processes. You will lead your AI-based optimization research through the full life cycle, from design and implementation to evaluation and analysis. Publication of findings in top-tier academic venues is expected. About the team The Fleet Science team at Amazon Robotics is a multi-disciplinary science team that includes scientists with backgrounds in planning and scheduling, optimization, machine learning, and operations research. We develop novel planning algorithms and machine learning methods and apply them to real-world robotic warehouses, including: (1) Planning and coordinating the paths of thousands of robots (2) Dynamic allocation and scheduling of tasks to thousands of robots (3) Learning how to adapt system behavior to varying operating conditions and (4) Co-design of robotic logistics processes and the algorithms to optimize them.

The Data Processing Agents science team is looking for a passionate, inventive Applied Scientist with a strong background in agentic AI/ML applied to systems problems in databases, programming languages, and distributed systems, to help create industry-leading agentic experiences for big data processing. AWS provides a comprehensive set of services for all data analytics needs and enables organizations of all sizes and industries to reinvent their business with data. From storage and management, data governance, actions, and experiences, AWS offers purpose-built services that provide the best price-performance, scalability, and lowest cost. Key job responsibilities As part of the Data Processing Agents science team you will have the opportunity to apply your agentic AI/ML and systems skills to impact some of the largest analytics services in the industry and their customers. You will innovate by designing and building agentic solutions and ML-powered automation to simplify, optimize, and automate the big data processing workflows of AWS customers. You will collaborate with a talented team of applied science peers to drive scientific impact and with engineering, product, and business leaders to launch your work in production at Amazon scale. A day in the life A mix of the following activities: talking to product leaders and customers to define science features; researching the state of the art and creating science plans to build them; building and rigorously benchmarking the science implementations of such features; partnering with engineering teams to onboard science work and launch it in production; preparing, publishing, and presenting scientific work at top-tier science venues and evangelizing it within the company; upgrading your science knowledge by participating in reading groups and science presentations by internal or external scientists; mentoring applied science interns and science peers in all of the above functions. About the team We are a team dedicated to delivering transformative, science-driven agentic big data processing experiences for Amazon customers and having fun doing so. Our leadership team fosters an inclusive team culture and encourages work-life balance to bring out the best in each team member. Collaboration and mentorship are key tenets of our fabric. We are a growing team dedicated to supporting new members achieve their aspirations. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

The Data Processing Agents science team is looking for a passionate, inventive Applied Scientist with a strong background in agentic AI/ML applied to systems problems in databases, programming languages, and distributed systems, to help create industry-leading agentic experiences for big data processing. AWS provides a comprehensive set of services for all data analytics needs and enables organizations of all sizes and industries to reinvent their business with data. From storage and management, data governance, actions, and experiences, AWS offers purpose-built services that provide the best price-performance, scalability, and lowest cost. Key job responsibilities As part of the Data Processing Agents science team you will have the opportunity to apply your agentic AI/ML and systems skills to impact some of the largest analytics services in the industry and their customers. You will innovate by designing and building agentic solutions and ML-powered automation to simplify, optimize, and automate the big data processing workflows of AWS customers. You will collaborate with a talented team of applied science peers to drive scientific impact and with engineering, product, and business leaders to launch your work in production at Amazon scale. A day in the life A mix of the following activities: talking to product leaders and customers to define science features; researching the state of the art and creating science plans to build them; building and rigorously benchmarking the science implementations of such features; partnering with engineering teams to onboard science work and launch it in production; preparing, publishing, and presenting scientific work at top-tier science venues and evangelizing it within the company; upgrading your science knowledge by participating in reading groups and science presentations by internal or external scientists; mentoring applied science interns and science peers in all of the above functions. About the team We are a team dedicated to delivering transformative, science-driven agentic big data processing experiences for Amazon customers and having fun doing so. Our leadership team fosters an inclusive team culture and encourages work-life balance to bring out the best in each team member. Collaboration and mentorship are key tenets of our fabric. We are a growing team dedicated to supporting new members achieve their aspirations. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing team with an exciting AI-first charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top Applied Science talent to help us build new, science-backed services that drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As an Applied Scientist on the team, you will bring deep expertise in modeling dynamic systems using statistical methods and deep learning, and in optimizing those systems using reinforcement learning and operations research. You have the scientific and technical skills to build and refine models that can be implemented in production, and you leverage natural language processing and generative AI to enhance their explainability. You will chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking iterative approaches to tackle big, long-term problems. You are fluently able to leverage the latest generative AI systems and services to accelerate and improve your work while maintaining high quality in your outputs. Key job responsibilities Scientific Modeling - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Lead the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Run regular A/B experiments, gather data, and perform statistical analysis - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving - Publish scientific findings in reports and papers that can be shared internally and externally Product Development Support - Partner with software engineering and product management teams to support product and service development, define success metrics and measurement approaches, and help drive adoption of innovative new features for our services. - Lead requirements gathering sessions with product teams and business stakeholders - Maintain scientific documentation and knowledge for product initiatives Collaboration & Communication - Work closely with software engineers to deliver end-to-end solutions into production - Translate complex scientific findings into actionable business recommendations for stakeholders and senior management - Provide clear, compelling reports and presentations on a regular basis with respect to your models and services - Communicate with internal teams to showcase results and identify best practices. About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

Amazon Web Services (AWS) is looking for a Principal Applied Scientist to join the Quick Science team. Quick is AWS’s enterprise generative AI assistant that helps users answer questions, summarize documents, generate content, take actions, and automate workflows using information across enterprise systems. As a key member of this team, you will lead research and development efforts in generative AI and Agentic AI to enable intelligent agents that perform complex reasoning, automate multi-step workflows, and make enterprise users significantly more productive. Key job responsibilities You’ll work on building and optimizing multi-modal foundation models, training and fine-tuning state-of-the-art LLMs, and architecting systems that scale efficiently across domains. This role blends science leadership, hands-on innovation, and deep collaboration with engineering teams to bring research into production.

Do you want to lead the development of advanced machine learning systems that protect millions of customers and power a trusted global eCommerce experience? Are you passionate about modeling terabytes of data, solving highly ambiguous fraud and risk challenges, and driving step-change improvements through scientific innovation? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right place for you. We are seeking a Senior Applied Scientist to define and drive the scientific direction of large-scale risk management systems that safeguard millions of transactions every day. In this role, you will lead the design and deployment of advanced machine learning solutions, influence cross-team technical strategy, and leverage emerging technologies—including Generative AI and LLMs—to build next-generation risk prevention platforms. Key job responsibilities Lead the end-to-end scientific strategy for large-scale fraud and risk modeling initiatives Define problem statements, success metrics, and long-term modeling roadmaps in partnership with business and engineering leaders Design, develop, and deploy highly scalable machine learning systems in real-time production environments Drive innovation using advanced ML, deep learning, and GenAI/LLM technologies to automate and transform risk evaluation Influence system architecture and partner with engineering teams to ensure robust, scalable implementations Establish best practices for experimentation, model validation, monitoring, and lifecycle management Mentor and raise the technical bar for junior scientists through reviews, technical guidance, and thought leadership Communicate complex scientific insights clearly to senior leadership and cross-functional stakeholders Identify emerging scientific trends and translate them into impactful production solutions

Do you want to join an innovative team of scientists applying machine learning and advanced statistical techniques to protect Amazon customers and enable a trusted eCommerce experience? Are you excited about modeling terabytes of data and building state-of-the-art algorithms to solve complex, real-world fraud and risk challenges? Do you enjoy owning end-to-end machine learning problems, directly influencing customer experience and company profitability, while collaborating in a diverse, high-performing team? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right fit for you. We are seeking an Applied Scientist to design, develop, and deploy advanced algorithmic systems that safeguard millions of transactions every day. In this role, you will independently drive model development from problem formulation to production deployment, build scalable ML solutions, and leverage emerging technologies—including Generative AI and LLMs—to enhance fraud detection and next-generation risk prevention systems. Key job responsibilities Own end-to-end development of machine learning models for large-scale risk management systems Analyze large volumes of historical and real-time data to identify fraud patterns and emerging risk trends Design, develop, validate, and deploy innovative models to production environments Apply GenAI/LLM technologies to automate risk evaluation and improve operational efficiency Collaborate closely with software engineering teams to implement scalable, real-time model solutions Partner with operations and business stakeholders to translate risk insights into measurable impact Establish scalable and automated processes for data analysis, model experimentation, validation, and monitoring Track model performance and business metrics; communicate insights clearly to technical and non-technical stakeholders Research and implement novel machine learning and statistical methodologies

We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation

Are you a scientist interested in pushing the state of the art in machine learning and recommendation systems? Are you interested in working on novel ideas that can positively impact millions of customers? Do you wish you had access to large datasets and tremendous computational resources? Answer yes to any of these questions and you will be a great fit for our team at Amazon. As an Senior Applied Scientist in our team, you will be responsible for the research, design, and development of new AI technologies for Personalization. You will adopt or invent new machine learning and analytical techniques in the realm of recommendations and large language models. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. Key job responsibilities - Using Amazon’s large-scale computing resources, you will ask research questions about customer behavior, build state-of-the-art models to optimize the shopping experience, and run these models directly on the retail website. - Develop AI solutions for Recommendation systems using Deep learning, LLMs, Reinforcement Learning, distillation, and Optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”.