Careers

The Senior Manager, Applied Science owns the science mission for new GenAI products and initiatives across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization, bringing together Personalization science to power Alexa experiences. You will lead a team of applied scientists to harness state of the art technologies across machine learning, natural language processing, LLM training, and application, to advance the scientific frontiers of AI personalization and autonomous intelligence. The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI. You will need to be adept at identifying promising research directions, developing novel AI solutions, and translating advanced AI research into production-ready models. You will need to be adept at influencing and collaborating with partner teams, launching AI models into production, and building team mechanisms that will foster innovation and execution. This role represents a unique opportunity to tackle fundamental challenges in how Alexa understands, personalizes, and proactively assists users through state-of-the-art AI technologies. As a science leader in Alexa AI, you will shape the technical strategy for making Alexa more intuitive, autonomous, and personally relevant to customers through advanced AI capabilities. Your team will be at the forefront of solving complex problems in personalization, multimodal understanding, autonomous reasoning, and proactive intelligence that will fundamentally enhance how users interact with Alexa. The successful candidate will bring deep technical expertise in machine learning and natural language processing, along with the leadership ability to guide talented scientists in pursuing ambitious research that advances the state of the art in AI-driven personalization. Key job responsibilities Technical Leadership - Lead complex research and development projects - Partner closely with the T&C Product and Engineering leaders on the technical strategy and roadmap - Evaluate emerging technologies and methodologies - Make high-level architectural decisions Team Management - Lead, mentor and develop technical talent - Set team goals and performance metrics - Manage resource allocation and project prioritization Research & Development - Drive innovation in applied science areas - Translate research into practical business solutions - Author technical papers and patents - Collaborate with academic and industry partners About the team PAPI (Personalization Autonomy and Proactive Intelligence) aims to accelerate personalized and intuitive experiences across Amazon's customer touchpoints through automated, scalable, self-serve AI systems. We leverage customer, device, and ambient signals to deliver conversational, visual, and proactive experiences that delight customers, increase engagement, reduce defects, and enable natural interactions across Amazon touch points including Alexa, FireTV, and Mobile. Our systems offer personalized suggestions, comprehend customer inputs, learn from interactions, and propose appropriate actions to serve millions of customers globally.

The External System Integration (ESI) team enables Amazon Business to be the preferred procurement solution for enterprises through seamless integrations with external procurement systems. ESI team's charter focuses on allowing businesses of all sizes to integrate Amazon Business with their existing infrastructure (procurement, website, mobile applications, automated systems, etc). As the ESI team's Principal Applied Scientist, you'll be at the forefront of applying AI to solve real-world business problems that directly impact Amazon's fastest-growing segment. In this role you'll have the unique opportunity to build AI systems that serve millions of business customers. This role combines the intellectual challenge of novel AI research with immediate business impact. This is an exciting opportunity to establish AI leadership in B2B procurement working on problems at scale that do not exist anywhere else in the industry. Principal Applied Scientist's at Amazon are trusted technical leaders who tackles intrinsically complex scientific problems by leveraging experience and expertise with machine learning algorithms. They innovate and set the standard for scientific excellence, making decisions that affect the way the algorithms are built and integrated. They scrutinize and review experimental design, modelling choices and the implementation strategy to ensure sustainability and generalizability. They align teams towards coherent strategies and guide their peers towards adopting latest scientific trends. They force multiply by decomposing a hard problem into pieces and get them executed through collaboration. They solicit differing views across the organization and are willing to change their mind as they learn more. They are capable of working with a diverse set of stakeholders and influencing leaders by converting ideas into business impact. Key job responsibilities - Define key research directions by adopting state-of-the-art technology and innovating new solutions - Perform rigorous experiments to convert ideas into actual business impact - Develop long-term strategies, influence teams to adopt those strategies, and jointly design and deliver on goals - Participate in organizational planning, hiring, mentorship and leadership development - Acquire domain expertise and in-depth understanding of related engineering systems - Contribute through patenting and publishing

As a Data Science Manager (DSM), you will lead a team of economists, scientists, and data engineers working to solve complex scientific problems that have high business and customer impact. You will be responsible for building structural and predictive models, leveraging data science workflows, and driving innovations that deliver measurable results for Amazon customers. Key job responsibilities - Leadership & Team Management: Independently manage and develop a diverse science team, creating an environment that enables consistent delivery and innovation; Build and maintain a high-performing team that can operate effectively and autonomously; Drive strategic growth opportunities for team members, providing paths to demonstrate higher-level scope, impact, and leadership; Establish clear performance metrics and audit mechanisms to track and communicate team progress; Foster a team culture focused on bringing research to production and delivering customer value - Technical & Scientific Direction: Partner with stakeholders and leadership to define and execute the scientific vision for your team; Lead the development of structural and predictive models, leveraging emerging technologies and novel features; Drive the implementation of data science workflows and simulation frameworks; Bridge the gap between science, technology, and business requirements; Leverage the broader Amazon scientific community to enhance team capabilities and knowledge sharing - Strategic Planning & Execution: Define and maintain team structure, strategic direction, and owned technologies; Establish processes that enable consistent delivery and quality of scientific artifacts; Drive reasonable schedules and adjust priorities to ensure optimal outcomes; Create and implement audit mechanisms to track team performance against goals; Remove roadblocks and optimize team productivity - Communication & Influence: Create well-written documents to effectively communicate with technical and non-technical audiences; Influence science and analytics practices across the organization; Build strong partnerships with stakeholders across different business units; Present complex scientific findings to senior leadership; Drive adoption of best practices and innovative solutions About the team The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and Generative AI to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and UX to develop and deliver solutions that measurably achieve this goal.

We are looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our Science team in AWS Console, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. About the team About the team Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Selling Partner Trust & Store Integrity Science Team. We are looking for a talented scientist who is passionate to build advanced machine learning systems that help manage the safety of millions of transactions every day and scale up our operation with automation. Key job responsibilities - Innovate with the latest GenAI/LLM/VLM technology to build highly automated solutions for efficient risk evaluation and automated operations - Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to create impactful business value - Learn, explore and experiment with the latest machine learning advancements to create the best customer experience A day in the life you will be working within a dynamic, diverse, and supportive group of scientists who share your passion for innovation and excellence. You'll be working closely with business partners and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps Stay up-to-date with advancements and the latest modeling techniques in the field Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences.

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As a part of our team, you will bring deep expertise in Generative AI and quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that can be implemented in production. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Guide the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities - Run regular A/B experiments, gather data, and perform statistical analysis - Work closely with software engineers to deliver end-to-end solutions into production - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

If you have ever bought or sold anything on Amazon, you have touched Amazon Marketplace. Amazon’s Marketplace business is one of the largest in the world. We are now in 23 countries. We are growing fast, with customers in many more countries. Amazon’s platform is the engine that powers Amazon’s Marketplace businesses, and Sellers rely on this platform and our support to start selling on Amazon and to grow their business. Amazon Marketplace enables millions of Sellers worldwide to list hundreds of millions of products and manage orders for inventory across dozens of different categories and languages. While working with millions of Sellers worldwide, we constantly strive to improve the selection for Customers and the capabilities of our platform for Sellers. The Seller Fulfillment Services (SFS) team is looking for a motivated and innovative Applied Scientist with strong analytical skills and practical experience to join our science team. As a key member of the SFS science team, you will provide expertise that helps accelerate the business. You will build science solutions that will help us to provide our customers with the largest selection of merchants at the lowest, and the most reliable delivery service regardless of the seller. You will research, design and improve on the models that will impact Amazon’s customer directly. You will be working in a highly collaborative environment partnering with various science, product management, engineering, operations, finance, business intelligence and analytics teams to develop science models to solve business problems. You will need to understand the business requirements and translate them into complex analytical outputs. You will design tests to explain performance of the models from impact on customer and cost perspective. You will create ML models to capture features impacting performance. You should be comfortable building prototypes, testing and improving them given the feedback from the real time data. You should be able to present your model and findings to a various range of stakeholders. An ideal candidate will be an expert in the areas of machine learning, operations research, and statistics. With expertise in applying theoretical models in an applied environment relying heavily on the latest advances in machine learning, optimization, stochastic modeling, and engineering. The candidate will be expected to work on numerous aspects, such as feature engineering, modeling, probabilistic modeling, hyper-parameter tuning, scalable inference methods and latent variable models. Challenges will involve dealing with very large data sets and requirements on throughput. Key job responsibilities - Design, implement, test, deploy, and maintain innovative science solutions to accelerate our business. - Create experiments and prototype implementations of new learning algorithms and prediction techniques - Collaborate with scientists, engineers, product managers, and stakeholders to design and implement software solutions for science problems - Use best practices to ensure a high standard of quality for all of the team deliverables

Want to work on frontier, world class, AI-powered experiences for health customers and health providers? The Health Science & Analytics group in Amazon's Health Store & Technology organization is looking for a clinical technologist to push the frontier of AI solutions for our customers and providers. In this role, the clinical technologist will work closely with AI scientists, engineers, product leaders, and clinicians to develop and ensure the safety of our AI systems. This individual will also shape our thinking on how to embed AI solutions into workflows. Key job responsibilities - Partner with applied scientists and engineering teams to ensure that we are embedding appropriate medical knowledge in our AI capabilities. - Develop rubrics and guidelines for AI model system evaluation and benchmarking. - Partner with teams across the health organization to ensure safe deployment of AI systems and technology into workflows. - Continue to raise clinical safety awareness of our technical systems, including AI systems. - Proactively identify risks and shape the technical roadmap in anticipation of industry trends in Health AI.

Application deadline: Feb 19, 2026 Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of scientists, engineers, architects, and strategists working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The GenAI Innovation Center helps AWS customers develop and scale generative AI solutions. The team helps customers imagine and scope bespoke use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop models to power real world applications, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an Applied Scientist, you will • Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges • Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production • Help customers build their solutions through approaches such as prompt engineering, model selection, training or fine-tuning • Provide customer and market feedback to product and engineering teams to help define product direction About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.