Careers

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting-edge solutions for never-before-solved problems. Key job responsibilities As a Senior Data Scientist, you will- - Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product direction About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. AWS Global Services (GS) was formed in early 2022 and is the key “delivery” engine for customer success. We have a vision to provide a seamless combination of technology and human expertise at every phase of the customer cloud adoption lifecycle (train, migrate, build, operate, support, expand), maximizing and accelerating customer success throughout their AWS journey, and thereby creating value for AWS as a whole. Our unique offerings, powered by people and technology, operate across our four primary business units (BUs): 1/ Global Services Security (GSS), 2/ Training and Certification (T&C), 3/ Professional Services (ProServe), and 4/ Support and AWS Managed Services (Support). Together, our teams continuously improve systems, processes, and cross-organization collaboration to deliver better outcomes for both our customers and our employees. It is always Day One on our team, and we believe we exemplify this by maintaining a long-term focus and boldly innovating to meet our customers’ needs. We are seeking an experienced and innovative leader to spearhead our Generative AI initiatives. The Generative AI Leader and Expert will be responsible for driving the development and implementation of cutting-edge generative AI technologies, such as language models, image generation, and audio synthesis. This role requires a deep understanding of the latest advancements in generative AI, as well as the ability to partner with multiples teams of highly skilled researchers and engineers. Key job responsibilities - Develop and execute a comprehensive strategy for generative AI research and development initiatives. - Collaborate with cross-functional teams, including product management, engineering, and data science, to align generative AI efforts with the company's overall goals and objectives. - Provide thought leadership and guidance on generative AI trends, technologies, and best practices. - Lead and oversee the research and development of innovative generative AI models, algorithms, and applications. - Identify and explore new generative AI techniques and methodologies, such as transformer architectures, diffusion models, and generative adversarial networks (GANs). - Collaborate with data scientists and engineers to ensure the efficient and effective implementation of generative AI solutions. - Oversee the development and training of large-scale generative AI models, ensuring their accuracy, performance, and scalability. - Implement effective techniques for model evaluation, bias detection, and mitigation. - Collaborate with engineering teams to ensure the seamless deployment and integration of generative AI models into various applications and platforms. - Develop and implement best practices for model management, versioning, and monitoring. - Provide mentorship and guidance to team members, encouraging their professional growth and development. - Foster cross-functional collaboration and knowledge sharing across the organization. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The AWS Industries Team helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting-edge solutions for never-before-solved problems. Key job responsibilities As a Senior Data Scientist, you will- - Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product direction About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Our customers have immense faith in our ability to deliver packages timely and as expected. A well planned network seamlessly scales to handle millions of package movements a day. It has monitoring mechanisms that detect failures before they even happen (such as predicting network congestion, operations breakdown), and perform proactive corrective actions. When failures do happen, it has inbuilt redundancies to mitigate impact (such as determine other routes or service providers that can handle the extra load), and avoids relying on single points of failure (service provider, node, or arc). Finally, it is cost optimal, so that customers can be passed the benefit from an efficiently set up network. Amazon Shipping is hiring Applied Scientists to help improve our ability to plan and execute package movements. As an Applied Scientist in Amazon Shipping, you will work on multiple challenging machine learning problems spread across a wide spectrum of business problems. You will build ML models to help our transportation cost auditing platforms effectively audit off-manifest (discrepancies between planned and actual shipping cost). You will build models to improve the quality of financial and planning data by accurately predicting ship cost at a package level. Your models will help forecast the packages required to be pick from shipper warehouses to reduce First Mile shipping cost. Using signals from within the transportation network (such as network load, and velocity of movements derived from package scan events) and outside (such as weather signals), you will build models that predict delivery delay for every package. These models will help improve buyer experience by triggering early corrective actions, and generating proactive customer notifications. You will work as part of a diverse data science and engineering team comprising of other Applied Scientists, Software Development Engineers and Business Intelligence Engineers. You will participate in the Amazon ML community by authoring scientific papers and submitting them to Machine Learning conferences. You will mentor Applied Scientists and Software Development Engineers having a strong interest in ML. You will also be called upon to provide ML consultation outside your team for other problem statements. If you are excited by this charter, come join us! Key job responsibilities Your role will require you to demonstrate Think Big and Invent and Simplify, by refining and translating Transportation domain-related business problems into one or more Machine Learning problems. You will use techniques from a wide array of machine learning paradigms, such as supervised, unsupervised, semi-supervised and reinforcement learning. Your model choices will include, but not be limited to, linear/logistic models, tree based models, deep learning models, ensemble models, and Q-learning models. You will use techniques such as LIME and SHAP to make your models interpretable for your customers. You will employ a family of reusable modelling solutions to ensure that your ML solution scales across multiple regions (such as North America, Europe, Asia) and package movement types (such as small parcel movements and truck movements). You will partner with Applied Scientists and Research Scientists from other teams in US and India working on related business domains. Your models are expected to be of production quality, and will be directly used in production services.

** Join Our Innovative Computer Vision Team at Amazon, Australia ** Are you passionate about developing generative models to transform the next generation of e-commerce platform and build AI models used by millions of customers? We invite you to be part of our high-performing Computer Vision team at Amazon located in Melbourne, Australia. As a member of our international Machine Learning group, you will play a key role in developing generative AI solutions that leverage vast amounts of Amazon data and powerful cloud computing resources. Our mission is to create next-generation media content that delivers an unforgettable shopping experience for our customers in emerging marketplaces. We are seeking talented Computer Vision Scientists with a Ph.D. in a related field. This is an opportunity for you to build innovative AI techniques that tackle real-world business challenges. Join a team dedicated to advancing AI technology at Amazon and transforming it into impactful business solutions. #austechjobs Key job responsibilities - Develop scalable machine learning and computer vision solutions to revamp the media block of our catalog - Analyze and extract meaningful insights from large volumes of Amazon’s data to automate and enhance content - Design, build, and evaluate generative AI models tailored to our business use cases - Communicate clearly with business stakeholders to understand and align on requirements - Conduct cutting-edge research and implement novel machine learning techniques to solve customer problems - Mentor interns and junior scientists - Publish papers at Tier-1 CV/ML conferences

Amazon is looking for world class scientists and engineers to join its AWS AI Labs working within natural language processing. This group is entrusted with developing core data mining, natural language processing, and machine learning solutions for AWS services. At AWS AI Labs you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale natural language processing solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising aims to democratize access to high-quality creatives (image, video, copy) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), and related ML methods. You will be part of a close-knit team of applied scientists and machine learning engineers, who are highly collaborative and at the top of their respective fields. We are looking for talented an Applied Scientist who is adept at a variety of skills, especially with latent diffusion models, large language models, or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative and innovative spirit within the team, and bring cutting-edge applied research to raise the bar within the team. As a Sr. Generative AI Applied Scientist on this team, you will: * Drive end-to-end GenAI projects that have a high degree of ambiguity, scale and complexity. * Build Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. * Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. * Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. * Identify and action data collection and labelling in conjunction with team members. * Research new and innovative machine learning approaches. * Present results and explain methods to senior leadership. Why you will love this opportunity Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Key job responsibilities This role is focused on generating image/text and building the related foundational models for generative AI. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the cutting edge of the field. You will regularly engage with product managers and technical program managers, who will partner with you to productize your work. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop and deploy models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership. About the team The team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. This position will be part of the Conversational Ad Experiences team within the Amazon Advertising organization. Our cross-functional team focuses on designing, developing and launching innovative ad experiences delivered to shoppers in conversational contexts. We utilize leading-edge engineering and science technologies in generative AI to help shoppers discover new products and brands through intuitive, conversational, multi-turn interfaces. We also empower advertisers to reach shoppers, using their own voice to explain and demonstrate how their products meet shoppers' needs. We collaborate with various teams across multiple Amazon organizations to push the boundary of what's possible in these fields. As an Applied Scientist on our team, you will be working with talented scientists, engineers, and technical program managers to innovate on behalf of our customers. An ideal candidate is able to navigate through ambiguous requirements and has experience in Natural Language Processing, Ads recommendation systems, information/evidence retrieval and/or LLM prompt engineering. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! We are open to hiring candidates to work out of one of the following locations: Seattle, WA and New-York, NY Key job responsibilities - Serve as the Science lead in defining the Science charter for the team (for an entirely new space using LLMs) & leading other AS on the team - Build POCs, experiment, optimize and deploy models into production - Partner with other Science teams within the org to deliver features for a net new shopper experience - Run experiments/weblabs and be able to perform statistical analysis - Mentor other scientists on the team - Partnering with Principal PMT and SDM to influence the Product strategy Nice to have - Experience in Ads recommendations & information / evidence retrieval - Experience working with Large Language Models & Prompt Engineering

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. This position will be part of the Conversational Ad Experiences team within the Amazon Advertising organization. Our cross-functional team focuses on designing, developing and launching innovative ad experiences delivered to shoppers in conversational contexts. We utilize leading-edge engineering and science technologies in generative AI to help shoppers discover new products and brands through intuitive, conversational, multi-turn interfaces. We also empower advertisers to reach shoppers, using their own voice to explain and demonstrate how their products meet shoppers' needs. We collaborate with various teams across multiple Amazon organizations to push the boundary of what's possible in these fields. We are seeking a science leader for our team within the Sponsored Products & Brands organization. You'll be working with talented scientists, engineers, and product managers to innovate on behalf of our customers. An ideal candidate is able to navigate through ambiguous requirements, working with various partner teams, and has experience in generative AI, large language models (LLMs), information retrieval, and ads recommendation systems. Using a combination of generative AI and online experimentation, our scientists develop insights and optimizations that enable the monetization of Amazon properties while enhancing the experience of hundreds of millions of Amazon shoppers worldwide. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! Key job responsibilities - Serve as a tech lead for defining the science roadmap for multiple projects in the conversational ad experiences space powered by LLMs - Build POCs, optimize and deploy models into production, run experiments, perform deep dives on experiment data to gather actionable learnings and communicate them to senior leadership - Work closely with software engineers on detailed requirements, technical designs and implementation of end-to-end solutions in production - Work closely with product managers to contribute to our mission, and proactively identify opportunities where cutting edge science can help improve customer experience - Research new machine learning approaches to drive continued scientific innovation - Be a member of the Amazon-wide machine learning community, participating in internal and external meetups, hackathons and conferences - Help attract and recruit technical talent, mentor scientists and engineers in the team

Stores Economics and Science (SEAS) is an interdisciplinary science and engineering team in Amazon's Stores organization with a peak-jumping mission: we apply expertise in science and engineering to move from local to global optima in methods, models, and software. We pursue this mission by leveraging frontier science; collaborating with partner teams; and learning from the tools, experience, and perspective of others. We scale by solving problems, first in the small to prove concepts, and then in the large by building scalable solutions. We also help other teams within Amazon scale by hiring and developing the best and embedding them in other business units. In 2024, we are focused on economics and science in areas related to (1) improving delivery speed and lowering cost-to-serve, (2) seller fees and incentives, and (3) emerging machine learning using LLMs. We also have some ongoing and highly leveraged collaborations that help partner teams inside Amazon short-circuit months of R&D or otherwise look around corners. We are looking for a seasoned Applied Science leader to build and deliver cutting-edge science and engineering solutions to improve our Stores business. In this role, you will lead a team of scientists and engineers with backgrounds in machine learning, NLP, IR, statistics, and economics to identify bottlenecks in our business, conceive new ideas to overcome those challenges, and deploy scientific solutions in partnership with product teams. Your responsibilities include developing the scientific models, benchmarks, and services. Graduate education and hands-on experience in machine learning, optimization, causal inference, Bayesian statistics, deep learning, or other quantitative scientific fields is a must. To be successful in this role, you should be a quick learner and comfortable with a high degree of ambiguity. Key job responsibilities Knowledge of causal inference and forecasting models are preferred. Practical knowledge of how we can leverage Transformers, LLMs, or other deep learning techniques for a variety of applications is a must.