Careers

The Selling Partner Communities (SPC) organization is dedicated to ensuring every Selling Partner (SP) achieves satisfaction with their Amazon selling experience. SPC serves as a vital bridge between sellers/vendors and Amazon, creating and managing platforms where they can connect, share knowledge, and receive help. The team's mission encompasses listening to SP feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon's commitment to building lasting partnerships. We are seeking a Sr. Applied Scientist to join our Communities team. The successful candidate is a skilled scientist capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. Key job responsibilities The Senior Applied Scientist in the Selling Partner Communities (SPC) organization plays a crucial role in developing and implementing advanced AI and machine learning solutions to enhance the selling partner experience on Amazon. This role requires strong ownership of all technical aspects throughout the full project lifecycle, while partnering closely with the business to define requirements and exercise good judgment in balancing speed and complexity. As a senior AS on our team you will: - Handle challenging problems that directly impact millions of selling partners - Independently collect and analyze data - Design, develop and deliver scalable models, using any necessary programming, machine learning, and statistical analysis software - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Participate in design and implementation across teams to contribute to initiatives and develop optimal solutions that benefit the SPC organization - Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications. About the team The Selling Partner Communities (SPC) organization serves as a vital bridge between SPs and Amazon, creating and managing platforms where sellers can connect, share knowledge, and receive help. The team's mission encompasses listening to feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon's commitment to building lasting partnerships. Within SPC, the Science team plays a critical role in leveraging artificial intelligence and machine learning technologies to enhance seller experiences and drive data-driven decisions. The team serves as technical advisors helping shape the organization's scientific vision and strategy, identifying and tackling intrinsically hard, previously unsolved problems that require novel scientific approaches. The team focuses on developing comprehensive frameworks for measuring and monitoring seller sentiment, improving content discovery and engagement, enhancing operational efficiency for Community Assistance Managers (CAMs), bringing clarity to complex challenges through scientific expertise, and creating AI-powered tools for content generation and validation.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Amazon Ads Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Machine Learning Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems. Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for a talented Machine Learning Applied Scientist for our Amazon Ads Response Prediction team to grow the business. We are providing advanced real-time machine learning services to connect shoppers with right ads on all platforms and surfaces worldwide. Through the deep understanding of both shoppers and products, we help shoppers discover new products they love, be the most efficient way for advertisers to meet their customers, and helps Amazon continuously innovate on behalf of all customers. Key job responsibilities As a Machine Learning Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored Products and Brands business About the team We are pioneers in applying advanced machine learning and generative AI algorithms in Sponsored Products and Brands business. We empower every customer with a customized discovery experiences from back-end optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel understood and shop efficiently on and off Amazon.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities We are looking for an Applied Science Manager to lead the Insights & Prompt Generation vertical within the Conversational Discovery Experiences (CAX) team in Sponsored Products and Brands (SPB). This team owns prompt generation, quality, personalization, and coverage for Sponsored Prompts, a new conversational ad format powered by large language models (LLMs) that helps shoppers discover products across Amazon.com. As an Applied Science Manager, you will lead a team of applied scientists and engineers to build and scale the prompt generation pipeline, develop new prompt themes and quality frameworks, and drive coverage expansion across all surfaces. You will own the science roadmap for prompt generation and personalization. You will define the metrics that measure prompt effectiveness and drive experimentation to improve CTR, helpfulness, and advertiser outcomes. This role requires strong technical depth in NLP, LLMs, and information retrieval, combined with the ability to manage and grow a science team, set research direction, and influence product strategy. You will work across organizational boundaries with engineering, product, and business teams to translate science investments into measurable business impact.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEVELOPMENT CENTER U.S., INC. Offered Position: Data Scientist II Job Location: New York, New York Job Number: AMZ9774210 Position Responsibilities: Design and implement scalable and reliable approaches to support or automate decision making throughout the business. Apply a range of data science techniques and tools combined with subject matter expertise to solve difficult business problems and cases in which the solution approach is unclear. Acquire data by building the necessary SQL / ETL queries. Import processes through various company specific interfaces for accessing Oracle, RedShift, and Spark storage systems. Build relationships with stakeholders and counterparts. Analyze data for trends and input validity by inspecting univariate distributions, exploring bivariate relationships, constructing appropriate transformations, and tracking down the source and meaning of anomalies. Build models using statistical modeling, mathematical modeling, econometric modeling, network modeling, social network modeling, natural language processing, machine learning algorithms, genetic algorithms, and neural networks. Validate models against alternative approaches, expected and observed outcome, and other business defined key performance indicators. Implement models that comply with evaluations of the computational demands, accuracy, and reliability of the relevant ETL processes at various stages of production. Position Requirements: Master’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) building statistical models and machine learning models using large datasets from multiple resources; (2) writing SQL scripts for analysis and data migration; and (3) applying specialized modelling software including R, Python, or MATLAB. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $169,541/year to $207,500/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

Alexa International is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will contribute to developing novel solutions and deliver high-quality results that impact Alexa's international products and services. Key job responsibilities As an Applied Scientist with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistant technology. You will leverage Amazon's heterogeneous data sources, unique and diverse international customer nuances and large-scale computing resources to accelerate advances in text, voice, and vision domains in a multimodal setup. The ideal candidate possesses a solid understanding of machine learning, natural language understanding, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and collaborate effectively with cross-functional teams. A day in the life * Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Fine-tune/post-train LLMs using techniques like SFT, DPO, RLHF, and RLAIF. * Set up experimentation frameworks for agile model analysis and A/B testing. * Collaborate with partner teams on LLM evaluation frameworks and post-training methodologies. * Contribute to end-to-end delivery of solutions from research to production, including reusable science components. * Communicate solutions clearly to partners and stakeholders. * Contribute to the scientific community through publications and community engagement.

The Amazon Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist specializing in Testing of Control Systems hardware. Working alongside other scientists and engineers, you will validate hardware and software systems performing the control and readout functions for Amazon quantum processors. Working effectively within a cross-functional team environment is critical. The ideal candidate will have an established background in test engineering applicable to large mixed-signal systems. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities Our scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the control of Amazon quantum processor systems. You’ll bring a passion for innovation and collaboration to: Develop automated test scripts for mid-volume electronics manufacturing, utilizing high-speed test equipment such as Gsps oscilloscopes, logic analyzers, and network analyzers. Design and implement test plans for high-speed, mixed-signal PCAs and instrument assemblies, covering analog/digital interfaces, ADCs/DACs, FPGAs, and power distribution systems. Develop test requirements and coverage matrices with hardware and software stakeholders, including optimization of test coverage vs test time. Analyze test data to identify failure root causes and trends, implement corrective actions, and drive design-for-testability (DFT) enhancements. Drive continuous test improvement to improve test accuracy, improve final product reliability, and adapt to new measurement requirements.

Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Senior Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms, and establish benchmarks for automated validation and risk assessment. As a Senior Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: World Wide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are building the next generation of personalized shopping experiences at Amazon through deep understanding of hundreds of millions of customers, billions of products and intricate context. We set out to create a personal shopping partner that is knowledgeable, understands your preferences, and helps you find the right solution for your needs. Key job responsibilities As an Applied Scientist on the team, you will help lead science innovation across multiple teams. You will solve a breadth of problems, ranging from developing state of the art thinking-LLM-based techniques to reason about customers and products; creating semantic representations of products, customers, and context; developing cross-attentive LLM rankers ; training multi-objective ranking and optimization systems; deploying large scale real-time AI systems. You will build tech used by teams across Amazon, while also having a direct connection to hundreds of millions of customers using Amazon to shop. You will improves lives of customers through improvements on offline benchmarks as well as online experiments. About the team We build new experiences powered by Generative models and our new LLM-based AI stack, that provides personalized and multi-modal Natural Language interface to Amazon's billions of products for both hundreds of millions of retail customers as well as internal teams building AI experiences such as Rufus, Alexa+, Interests AI, and multiple confidential initiatives. Come join us on this journey!

Join the EC2 Capacity Intelligence Science Team in improving customer experience and capacity utilization by inventing and implementing scientific solutions directly into production where we have various complex online capacity management systems at the heart of where supply meets demand. We are seeking analytical problem-solvers who thrive on deep dives into data. They should be excited about applying scientific principles and statistical techniques to real-world challenges. The ideal candidate will possess strong multi-tasking abilities and can credibly bridge the gap between engineering teams and business stakeholders. Your critical thinking skills, business understanding, and technical savvy will be leveraged to identify specific and actionable opportunities to solve existing business problems and look around corners for future opportunities. Your domain spans the design, development, testing, and deployment of data-driven and highly scalable machine learning solutions in efficient capacity and demand allocation, and improving customer experience. An Applied Scientist in the EC2 Capacity Intelligence Science Team owns and drives medium-to-large sized projects to achieve cross-team goals. They invent and drive or heavily influence the design of scientifically-complex software solutions or systems, applying strong scientific reasoning and developing state-of-the-art models to solve complex problems for EC2 businesses. To successfully develop novel solutions to complex problems in this space, they must have expertise in at least one computer science discipline (e.g., Machine Learning, Deep Learning) and a good understanding of the relative strengths and weaknesses of various state-of-the-art scientific approaches such as Forecasting, Machine Learning, Deep Learning and Causal Inference. They must drive best practices and set standards in balancing science and engineering interests while providing model transparency. Key job responsibilities A successful Applied Scientist in the EC2 Capacity Intelligence Team must drive thoughtful discussions with stakeholders, fellow scientists and developers both within the team and across multiple teams to help bridge the gap between business and science. They must clearly explain their design and development decisions to their team, and independently implement and productionize their solutions. They must explain model outputs to customers and stakeholders, and work with them to understand pain points and corner cases that impact the business. They must leverage this domain expertise to develop new algorithms. They must write effective narratives for customers and leadership to gain approval from stakeholders on model launches or updates. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Data Scientist III Job Location: Mountain View, California Job Number: AMZ9802655 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. 40 hours / week, 8:00am-5:00pm, Salary Range $183,000/year to $247,600/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000