Careers

Are you inspired by invention? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Last Mile Solutions Engineering team. WW AMZL Solutions Engineering team is looking to build out our Simulation team to drive innovation across our Last Mile network. We start with the customer and work backwards in everything we do. If you’re interested in joining a rapidly growing team working to build a unique, solutions advisory group with a relentless focus on the customer, you’ve come to the right place. This is a blue-sky role that gives you a chance to roll up your sleeves and dive into big data sets in order to build simulations and experimentation systems at scale, build optimization algorithms and leverage cutting-edge technologies across Amazon. This is an opportunity to think big about how to solve a challenging problem for the customers. As a Simulation Scientist, you are an analytical problem solver who enjoys diving into data from various businesses, is excited about investigations and algorithms, can multi-task, and can credibly interface between scientists, engineers and business stakeholders. Your expertise in synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication will enable you to answer specific business questions and innovate for the future. As a simulation scientist, you will apply cutting edge designs and methodologies for complex use cases across Last Mile network to drive innovation. In addition, you will contribute to the end state vision for simulation and experimentation of future delivery stations at Amazon. Key job responsibilities • Design, develop, and simulate engineering solutions for complex material handling challenges considering human/equipment interactions for the Last Mile network • Lead and coordinate simulation efforts for optimal solutions through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout • The candidate must have the ability to work with diverse customer groups to solve business problems and provide data solutions that are organized and simple to understand. • Working with technical and non-technical customers to design experiments, simulations, and communicate results • Develop, document and update simulation standards, including standard results reports • Create basic to highly advanced models and run "what-if" scenarios to help drive to optimal solutions • Work closely with internal teams to ensure that every detail is thought through and documented using Standard Operating Procedures and/or structured change control • Work closely with vendors, suppliers and other cross functional teams to come up with innovative solutions • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners • Conduct post-mortem on simulations, after implementation of new designs, in partnering with Safety and Operations A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock

Amazon AI is looking for an Applied Scientist to join our science team in the area of Natural Language Processing and Health AI. Our organization develops the science that drives the cloud-based AI services of AWS. Our mission is to put the power of AI into the hands of every developer. We seek to advance the state of the art in machine learning to create services that delight our customers and meet real-world business needs. As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highly scalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products. We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact. Prior domain knowledge in speech, natural language processing, or computer vision is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Sponsored Products DP Experience and Marketplace org is looking for a strong Senior Applied Scientist who has a track-record of performing deep analysis and is passionate about applying advanced ML and statistical techniques to solve real-world, ambiguous and complex challenges to optimize and improve the product performance, and who is motivated to achieve results in a fast-paced environment. The position offers an exceptional opportunity to grow your technical and non-technical skills and make a real difference to the Amazon Advertising business. As a Senior Applied Scientist on this team, you will: * Be the technical leader in Machine Learning; lead efforts within this team and collaborate across teams * Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, perform hands-on analysis and modeling of enormous data sets to develop insights that improve shopper experiences and merchandise sales * Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. * Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. * Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. * Research new and innovative machine learning approaches. * Promote the culture of experimentation and applied science at Amazon About the team Sponsored Products (SP) is Amazon's largest and fastest growing business. Over the last few years we grown to a multi-billion dollar business. SP ads are shown prominently throughout search and detail pages, allowing shoppers to seamlessly discover products sold on Amazon. Ad experience and market place is one of the highest impact decisions we make. This role has unparalleled opportunity to grow our marketplace and deliver value for advertisers and shoppers. You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest-growing businesses across all of Amazon!

We are seeking a talented, energetic, entrepreneurial, and self-driven leader to run the Device Advertising Products Science team. This team addresses challenging optimization problems related to how advertisements are priced, selected, allocated and shown to customers on Amazon devices including Fire TV, Alexa and Fire Tablet. You will be responsible for improving advertising performance and delivering innovative advertising experiences for display and video ads on Amazon Devices. You will lead a team and initiatives to improve advertising fundamentals such as relevance, coverage, CTR, and CPSU (cost per sign up for streaming services) which in turn increase advertising revenue across Amazon's devices worldwide. You will own the scoping, implementation, and launch of science based ad solutions and experiences specifically for these entertainment focused environments. This is a science leadership role with high visibility across Amazon’s Devices, Prime Video and Advertising leadership teams. Key job responsibilities - Lead science strategy and roadmap to invent and build scalable solutions for Device Advertising personalization and performance. - Develop and manage a research agenda that balances short term deliverables with measurable business impact as well as long term investments. - Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment - Foster cross-team collaboration to execute complex projects, drive alignment across organizations for science, engineering and product strategy to achieve business goals. - Perform hands-on data analysis, build machine-learning models, run regular A/B tests, and communicate the impact to senior management. - Collaborate with business and software teams across Amazon Ads, Devices and Prime Video. - Stay up to date with recent scientific publications relevant to the team - Build a culture of innovation and long-term thinking, and showcase this via peer-reviewed publications and white papers - Hire and develop top talent, provide technical and career development guidance to scientists and engineers within and across the organization. - Effectively communicate complex science problems and solutions to both technical and non-technical audiences. A day in the life In this role, you will regularly work with leaders across the advertising organization, including other science teams, product management, and senior leadership. You will also collaborate with science leaders across Amazon Devices and Prime Video organizations to build company-wide alignment. As a leader, you will also manage and work closely alongside your team of applied and data scientists to guide them through high-ambiguity problems and deliver robust, scalable solutions. About the team This role is on Device Ads and Personalization (DAPP) team, which is under Amazon Publisher Monetization (APM). This team has a vision to create innovative Ad experiences on Amazon Devices, providing customers better convenience and more selection.

As a Principal Scientist within the Artificial General Intelligence (AGI) organization, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. You will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). About the team The AGI team has a mission to push the envelope with multimodal LLMs and Gen AI in Computer Vision, in order to provide the best-possible experience for our customers.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We are a new team in AWS' Kumo organisation - a combination of software engineers and AI/ML experts. Kumo is the software engineering organization that scales AWS’s support capabilities. Amazon’s mission is to be earth’s most customer-centric company and this also applies when it comes to helping our own Amazon employees with their everyday IT Support needs. Our team is innovating for the Amazonian, making the interaction with IT Support as smooth as possible. We achieve this through multiple mechanisms which eliminate root causes altogether, automate issue resolution or point customers towards the optimal troubleshooting steps for their situation. We deliver the support solutions plus the end-user content with instructions to help them self-serve. We employ machine learning solutions on multiple ends to understand our customer's behavior, predict customer's intent, deliver personalized content and automate issue resolution through chatbots. As an applied scientist on our team, you will help to build the next generation of case routing using artificial intelligence to optimize business metric targets addressing the business challenge of ensuring that the right case gets worked by the right agent within the right time limit whilst meeting the target business success metric. You will develop machine learning models and pipelines, harness and explain rich data at Amazon scale, and provide automated insights to improve case routing that impact millions of customers every day. You will be a pragmatic technical leader comfortable with ambiguity, capable of summarizing complex data and models through clear visual and written explanations. Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you’d like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing acat-africa@amazon.com. We want all Amazonians to have the best possible Day 1 experience. If you’ve already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1. Key job responsibilities - Analyze complex support case datasets and metrics to drive insight - Design, build, and deploy effective and innovative ML solutions to optimize case routing - Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production. - Drive collaborative research and creative problem solving across science and engineering team - Propose and validate hypothesis to deliver and direct our product road map - Work with engineers to deliver low latency model predictions to production About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

The Team: Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Machine Learning or Computer Vision Research Scientist, you will help solve a variety of technical challenges and mentor other engineers. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. About the team The AGI team has a mission to push the envelope in GenAI with LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team

IN Consumer BI Reporting and Analytics (COBRA) team is looking for a highly driven, customer-obsessed Data Scientist who will be responsible for scaling Insights & Science charter across Category & Seller orgs and enable effective business decision making across IN Stores. You’ll analyze large amounts of data, discover and solve real world problems, build science-driven solutions around key projects and, most of all, be an integral part of creating a better customer and seller experience. We are looking for customer obsessed, data driven entrepreneurs to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed, solve some of the hardest problems and build a service which customers love, this role might just be the place for you. The Data Scientist is responsible for unlocking business value across IN Stores through advanced analytics (ML, Science/Statistics). The Data Scientist's responsibilities include, but are not limited to the following points: -Collaborate with business stakeholders and product/program managers to innovate on behalf of customers leveraging data science methodologies, and partner with Data engineers and BiE's to design, develop, and scale machine learning models -Use computational methods to identify relationships between business data and outcomes, define outliers and anomalies, and justify those outcomes to business customers -Develop code to analyze data (SQL, PySpark, Scala, etc.) and build statistical and machine learning models and algorithms -Work with distributed machine learning and statistical algorithms to harness enormous volumes of data at scale to serve our customers -End-to-end ownership of operational and technical aspects of the insights you are building for the business, and play a critical role in enabling science based decision making for business - Have excellent business and communication skills to be able to work with business owners to develop and define key business questions and build mechanisms that answer those questions