Careers

Do you want to use your expertise in translating innovative science into impactful products to develop a new business line in emerging stores. If you do, Emerging Stores Payments team would love to talk to you about how to make that a reality. As an applied scientist on our team, you will work with business leaders, scientists, and engineers to translate business and functional requirements into concrete deliverables and define the execution roadmap. You will partner with scientists, and engineers on the design, development, testing, and deployment of scalable ML models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership and technical strength. Key job responsibilities - As an Applied Scientist, ML Applications, you will: - Lead applied scientists to deliver machine-learning and AI solutions to production. - Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers - Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. - Partner with the engineering team to deploy your models in production. - Partner with scientists from across ML teams within India Consumer Payments to solve complex problems. - Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them. - Mentor and develop junior scientists and developers.

We are looking for an Applied Scientist to join our Customer Engagement Technology (CET) team. You will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation. Key job responsibilities - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation. - Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots. - Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. - Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions. - Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field. A day in the life We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Join our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.

The Team: Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Machine Learning or Computer Vision Research Scientist, you will help solve a variety of technical challenges and mentor other engineers. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

The Team: Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As a Machine Learning or Computer Vision Research Scientist, you will help solve a variety of technical challenges and mentor other engineers. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Are you seeking an environment where you can drive innovation? Do you want to be at the forefront of solving the toughest real-world supply chain problems? Do you want to play a key role in the future of Amazon's Stores business? Come and join us! The Supply Chain Optimization Technologies (SCOT) group is seeking a Principal Research Scientist to join our Optimal Sourcing Systems team. The Optimal Sourcing Systems (OSS) owns the optimization of inventory sourcing and the orchestration of inbound flows from vendors worldwide. We source inventory from thousands of vendors for millions of products globally while orchestrating the inbound flow for billions of units. Our goals are to increase access to supply for speed and placement, improve supply chain-driven vendor experience, and reduce end-to-end supply chain costs, all in service of maximizing Long-Term Free Cash Flow (LTFCF) for Amazon. Your tech solution will have large impacts to the physical supply chain of Amazon, and play a key role in improving Amazon consumer business’s long term profitability. You will work on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities - Design, implement and evaluate models, agents and software prototypes - Technical leadership for a group of highly motivated and talented scientists - Influence team business and engineering strategies - Work closely with partner teams to develop solutions to ambiguous business problems and integrate novel methodology into our team and business - Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community - Raise the bar of scientific research by innovating and publishing - Exercise sound judgment to prioritize between short-term vs. long-term and business vs. technology needs. - Communicate clearly and effectively with stakeholders to drive alignment and build consensus on key initiatives. A day in the life In this role, you will have opportunity to work with partners and stakeholders from Amazon’s retail, seller and operation departments worldwide. You will understand their challenges and pain points, and help develop solutions that improve how Amazon source inventory and enable world class vendor experiences. To implement your solutions, you will work closely with our product and engineering teams. Your work will have high visibility and impacts to Amazon’s business operation. About the team Supply Chain Optimization Technologies (SCOT) owns Amazon's global inventory planning systems. We decide what, when, where, and how much we should buy to meet Amazon's business goals and to make our customers happy. We decide how to place and move inventory within Amazon's fulfillment network. We do this for hundreds of millions of items and hundreds of product lines worth billions of dollars worldwide. Check our website if you are curious to learn more about the breadth of problems we tackle: https://www.amazon.science/tag/supply-chain-optimization-technologies

AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Do you love problem solving? Are you looking for real world Supply Chain challenges? Do you have a desire to make a major contribution to the future, in the rapid growth environment of Cloud Computing? Amazon Web Services is looking for a highly motivated, Data Scientist to help build scalable, predictive and prescriptive business analytics solutions that supports AWS Supply Chain and Procurement organization. You will be part of the Supply Chain Analytics team working with Global Stakeholders, Data Engineers, Business Intelligence Engineers and Business Analysts to achieve our goals. We are seeking an innovative and technically strong data scientist with a background in optimization, machine learning, and statistical modeling/analysis. This role requires a team member to have strong quantitative modeling skills and the ability to apply optimization/statistical/machine learning methods to complex decision-making problems, with data coming from various data sources. The candidate should have strong communication skills, be able to work closely with stakeholders and translate data-driven findings into actionable insights. The successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and ability to work in a fast-paced and ever-changing environment. Key job responsibilities - Demonstrate thorough technical knowledge on feature engineering of massive datasets, effective exploratory data analysis, and model building using industry standard time Series Forecasting techniques like ARIMA, ARIMAX, Holt Winter and formulate ensemble model. - Proficiency in both Supervised(Linear/Logistic Regression) and UnSupervised algorithms(k means clustering, Principle Component Analysis, Market Basket analysis). - Experience in solving optimization problems like inventory and network optimization . Should have hands on experience in Linear Programming. - Work closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area - Detail-oriented and must have an aptitude for solving unstructured problems. You should work in a self-directed environment, own tasks and drive them to completion. - Excellent business and communication skills to be able to work with business owners to develop and define key business questions and to build data sets that answer those questions - Work with distributed machine learning and statistical algorithms to harness enormous volumes of data at scale to serve our customers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We're looking for an experienced Applied Scientist with exceptional technical, analytical, and innovative capabilities to research, design, and create elegant machine learning solutions. Your solutions will help our advertisers with multi-media and multi-lingual advertising offerings, leveraging Generative AI, Deep Neural Networks, Natural Language Processing (NLP), and Computer Vision (CV). You will build ML models that localize multi-media advertising contents, including text, images and videos. You will also identify opportunities to leverage ML beyond localization, including, international expansion and global advertising. Your work will directly impact our customers in the form of products and services used directly by our advertisers as well as our third-party integrators. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Advertiser Growth Engine (AGE) team owns and builds services and applications across Amazon World-Wide Advertising that make advertising across countries/languages as easy as flipping a switch. We are focused on: (1) expanding Amazon Ads advertiser base, and (2) eliminating localization, operational, and marketplace knowledge gap barriers for Advertisers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth globally. Key job responsibilities As an Applied Scientist on this team, you will: - Build and deliver end-to-end machine learning solutions; build ML models and perform data analysis to deliver scalable solutions to business problems. - Work closely with senior leaders across science, engineering, and product disciplines to drive the team's roadmap and establish business requirements. - Perform hands-on analysis and modeling with enormous data sets to develop insights that increase traffic monetization and merchandise sales without compromising shopper experience. - Run A/B experiments that affect hundreds of millions of customers, evaluate the impact of your optimizations and communicate your results to various business stakeholders. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new innovate machine learning approaches.

Are you a MS or PhD student interested in a 2025 Internship in the field of machine learning, deep learning, speech, robotics, computer vision, optimization, quantum computing, automated reasoning, or formal methods? If so, we want to hear from you! We are looking for students interested in using a variety of domain expertise to invent, design and implement state-of-the-art solutions for never-before-solved problems. You can find more information about the Amazon Science community as well as our interview process via the links below; https://www.amazon.science/ https://amazon.jobs/content/en/career-programs/university/science https://amazon.jobs/content/en/how-we-hire/university-roles/applied-science Key job responsibilities As an Applied Science Intern, you will own the design and development of end-to-end systems. You’ll have the opportunity to write technical white papers, create roadmaps and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. You will have the opportunity to design new algorithms, models, or other technical solutions whilst experiencing Amazon’s customer focused culture. The ideal intern must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A day in the life At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with developing new skills and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. Some more benefits of an Amazon Science internship include; • All of our internships offer a competitive stipend/salary • Interns are paired with an experienced manager and mentor(s) • Interns receive invitations to different events such as intern program initiatives or site events • Interns can build their professional and personal network with other Amazon Scientists • Interns can potentially publish work at top tier conferences each year About the team Applicants will be reviewed on a rolling basis and are assigned to teams aligned with their research interests and experience prior to interviews. Start dates are available throughout the year and durations can vary in length from 3-6 months for full time internships. This role may available across multiple locations in the EMEA region (Austria, Estonia, France, Germany, Ireland, Israel, Italy, Luxembourg, Netherlands, Poland, Romania, Spain, UAE, and UK). Please note these are not remote internships.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by protecting Amazon customers from hackers and bad actors? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer every day? Are you excited by the prospect of analyzing and modeling terabytes of data and create state-of-art algorithms to solve real world problems? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Amazon Account Integrity team. The Amazon Account Integrity team works to ensure that customers are protected from bad actors trying to access their accounts. Our greatest challenge is protecting customer trust without unjustly harming good customers. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation. Please visit https://www.amazon.science for more information

Amazon’s AGI Information is seeking an exceptional Applied Scientist to develop science advancements in the Amazon Knowledge Graph team (AKG). AKG is re-inventing knowledge graphs for the LLM-era, optimizing for LLM grounding and other LLM-based customer experiences. At the same time, AKG is innovating to utilize LLMs in the knowledge graph construction pipelines to overcome obstacles that traditional technologies could not overcome. As a member of the AKG Science team, you will have the opportunity to work on interesting cutting edge problems with immediate customer impact. The team is addressing challenges in automating gap detection, data ingestion, fact verification, query optimization and entity resolution. You will work with the entity resolution team to develop generic entity resolution models that work for every class of data in AKG (e.g., people, places, movies, etc.), that scale to hundreds of millions of entities, and that work incrementally. You will collaborate with other scientists to develop entity representations, training data and matching models to solve the problem. You will also work to optimize models to be performant and cost-effective in production. A successful candidate has a strong machine learning and LLM background, identifies and adapts state of the art techniques to solve new problems, builds POCs quickly to identify promising techniques and reject ideas that do not work, and enjoys collaborating with engineering teams to ship solutions incrementally via rapid experimentation. A successful candidate is an avid reader of the scientific literature and works to publish in peer reviewed conferences. Key job responsibilities As an Applied Scientist, you will apply scientific rigor to your work. You will work incrementally, setting up and executing experiments informed by rigorous failure space analysis of prior experiments. You have a knack for writing clear, succinct and informative reports of your experiments. You collaborate and seek guidance from other scientists on your team to define the next experiments. You work with engineers to understand deployment requirements and constraints, and work to address them. You work continuously with customers and stakeholders to simplify and adapt to deliver for our customers.